Database Users

Touch HD In water, hints?

HI all, i've a really disappointing problem. My touch HD was in my pocket when I took some rain on my motorcycle . Arrived at home the phone was off. I opened it following the service manual. I've putted it behind the power supply of the pc, where the warm air comes out, dismantled, for a few days.
Then I assembled all, and now it turns on, but, it randomly restart. Do you think my mobo is broken? some contact?
I was thinking I can sell the various parts of my phone all the items works, sim, sd reader, camera (back and front) except the mobo ofcourse.
thanks in advance for your help

Hi.I have heard of one way of fixed water damaged devices and that is by putting them in a container covered by UNCOOKED rice. I think the rice is meant to draw the water out. Leave it for a day I think. Never tried it myself but heard it works
Phil G

Hi, thanks for your answer, the phone was behind the psu of the pc for a week totally dismantled, so I think is pretty dry
thanks again for you interest

I actually dropped me BS in a bucket of water. Dried it out in a heat cabinet at work (50 deg C) for a day and it works perfectly still

Hi la3bna, i'm trying to do as you suggested, was your bs powered when it fall in the water?
thanks for your answer

You should use the salt that is used to lower humidity (e.g. from Bison).
Put the bag of salt on the bottom of a plastic box.
On top of the bag a plate so your device has no fysical contact
with the salt. On the plate you lay down your device without
the backside. Seal the box airtight and leave it there for 7 days.
I did this with the Ipod of my son which had been washed for over
an hour on 60 degrees celsius. The Ipod was dead, but after the
procedure as described it was fully functional!

Thanks a lot, I'll try this!!

Yes mine was on, actually someone called my when it fell

I dropped mine in deep snow... I was holding it in my hand and slipped and also fell
It was very wet so I got scared it won't work but when I got home I turned it off,removed the battery,cards and just put it in some blanket to dry off
After an hour turned it back on and everything worked just like before
Also the other day I accidentally spilled some hand cream on my blackstone and it got inside but nothing happened again so I'm lucky...

thanks for your advices, trying the rice thing

lol, you guys are fecking useless
There is no way I would put myself in that situation, then again I have dropped it a few times so probably only lucky there wasnt water about

Well, I also dropped my Blackstone into water and, after drying it for some 2-3 hrs in the sun it works, except the memory card reader - the problem with the water and mobile phones is the fact that the water is oxidizing the circuitry - so, if it still malfunctions after a week of drying, then probably the phone is doomed.
Sorry for your loss!

for oxid, i've "bathed" the phone in Svitol, but nothing appens... i'm going to sell it as spare.
thanks all for your answer

open the device and dry it out..

already tried, using the service manual to open it, and dried for a week, but nothing appens.
thanks anyway

keep pressing the on/off button - eg, press button on off on off on off (while charging)
and tell me what happens, eg, a vibration??

hi, ti vibrate, then starts, show the smart mobility screen, load the SO, and all works for about 10 minutes. Then the phone restarts and get stuck to smart mobility screen. After that the only way is to press reset or remove the battery. After that if you press the power button the phone get always stuck on smart mobility, sometimes start to load the SO and then it restart before finishing to load.
Nicola

Solved
Hi, problem solved, just left the phone in its box for a month then acidentally tried to start it and from that day works great... guess that just needed to dry out.
Thread can be closed.
Thanks for all your advice.
Nicola

The end?
Dropped my Blackstone in the toilet last night (don't know how, I was drunk at the time). I believe it had been fully submerged for 2-3 minutes. It was turned on at the time. When I recovered it (thank God nothing had been done in the toilet at the time), it was off. I removed the cover and there was water behind the battery, in the SD card reader and SIM. Not a lot, but it was wet. Stupidly (drunk) and panicking , I dried off the back panel with a hand towel (possible static charge damage? - not yet known ). I left it on top of a t-shirt which is on top of the radiator. I don't yet want to turn it on fo fear of wrecking it (if it's not already wrecked).
What methods to people recommend I should take from above? Or maybe there are some new techniques? Would I be better taking it to a mobile service repair shop to see if they can fix it from the beginning, before I do any more damage?

1 dismantle the device into pieces. (if your not sure how i can give you a step by step guide)
2 now dry each of the parts of the device with cotton wool buds (the things used to clean your ears)
3 the put the device back together.
4 done.
....some people say to leave the device in rice etc because it draws the water from the device, IMO this does not work properly and there is nothing better that opening the device and actually cleaning it and removing the water yourself, and this should only take a few mins. it is also not recomended to send it to a service repair shop for something you can do yourself. just be carefull when dismantling the device. do not break any ribbons - used to connect the lcd amungst other things to motherboard.
might be possible you will need a new battery ^

Unresponsive after Liquid Spill

A few days ago, the world was a happy place. Then I slipped on a patch of ice and my head bounced like a basketball off the pavement. As painful as that was, the true pain was the sight of my new LG G2 fully submerged in ice cold water. Putting aside all other injuries, I rushed to turn off the G2 (still on), within 10 minutes I had it covered in silica gel packets, in which it remained for the next 30 hours. I then tried to power it on, without any response at all. I left it in some rice and silica gel packets for another 24 hours. Then I took it out and tried powering it on again, this time the Power LED comes on while it is pressed down, but it turns off after I let go. There is no other response. One of my 3rd party power adapters does have an LED illuminate after I connect the phone. My Surface does not detect any devices over USB when connected.
At this point I'm starting to think that my phone is toast, but I hope that some wizened old veteran of XDA may pull a solution out of their magic hat. Any takers? I've searched the forums and tried some of their advice (rice, hard reset, air drying).

If you have a warranty now would be the time to use it. Otherwise, you should keep up the long term drying for a while. Try turning on the phone and putting a flashlight up to it, it could be possible the backlight isn't functioning.

Advice for water damaged note 3

I recently got my note 3 wet (clean-ish lake water) and immediately got the battery out and the phone dissasembled and into a bag of rice.
after a few days I reassembled it and booted it up and I can hear the startup sounds, feel the vibrations from power up, reboot & charge and I also can hear all of my notifications including ringing calls.
The problem is I cannot get the screen to turn on*.
What happens is the back button and menu button led's light up at the bottom and the screen sometimes flickers. I have got the screen to turn on though really rarely (playing with it and removing/readding the battery, rebooting etc..) and when I DO get it to turn on all functions work perfectly as if the phone was never damaged.
My question is, what components can I take a closer look at that would cause this behaviour? I would say that the screen is kaput but when it turns on everything works....
I am asking here as my google fu has not dredged up anyone with this specific problem before.
I have cleaned what appears to be corrosion or water spots on the larger copper traces on the mainboard with 99% iso and dried then reassembled but no change in behaviour (it did turn on once after I did this and work).
I tried a new OEM battery, no change.
Any and all advice is appreciated and yes I will order a waterproof quality case if I can get it working again

aridhol said:
I recently got my note 3 wet (clean-ish lake water) and immediately got the battery out and the phone dissasembled and into a bag of rice.
after a few days I reassembled it and booted it up and I can hear the startup sounds, feel the vibrations from power up, reboot & charge and I also can hear all of my notifications including ringing calls.
The problem is I cannot get the screen to turn on*.
What happens is the back button and menu button led's light up at the bottom and the screen sometimes flickers. I have got the screen to turn on though really rarely (playing with it and removing/readding the battery, rebooting etc..) and when I DO get it to turn on all functions work perfectly as if the phone was never damaged.
My question is, what components can I take a closer look at that would cause this behaviour? I would say that the screen is kaput but when it turns on everything works....
I am asking here as my google fu has not dredged up anyone with this specific problem before.
I have cleaned what appears to be corrosion or water spots on the larger copper traces on the mainboard with 99% iso and dried then reassembled but no change in behaviour (it did turn on once after I did this and work).
I tried a new OEM battery, no change.
Any and all advice is appreciated and yes I will order a waterproof quality case if I can get it working again
Click to expand...
Click to collapse
You acted perfectly after getting the phone wet, so congratulations. But unfortunately, screen failures are fairly common in phone-wetting scenarios.
What you can do is try keeping the phone a couple of days more in silica gel bags/rice to see if there still is moisture in the screen assembly. If nothing changes, all you can do is replace the whole screen assembly.

totalnoob34 said:
You acted perfectly after getting the phone wet, so congratulations. But unfortunately, screen failures are fairly common in phone-wetting scenarios.
What you can do is try keeping the phone a couple of days more in silica gel bags/rice to see if there still is moisture in the screen assembly. If nothing changes, all you can do is replace the whole screen assembly.
Click to expand...
Click to collapse
Can the screen be submerged in isopropyl 99% to displace any water or will that damage it?

aridhol said:
Can the screen be submerged in isopropyl 99% to displace any water or will that damage it?
Click to expand...
Click to collapse
Alcohol should be harmless. Go for it, you have nothing to lose.

I think you should put your phone in sun light for 40 minute without battery. after that let you phone cool. then Try to boot.If not work then open that back part then try again for more 30 minutes. I think it will help you.
in my case it works on samsung galaxy s.
God bless you & your phone.

Phone Doesn't Recognize Battery(?) Dead.

I have exhausted all of the options I know to do, so I have come to you for other opinions.
My 4 month old Nexus 6P (on Marshmallow) has seemingly died. Yesterday it went from about 50-60% battery life, then the next time I checked it it was off and would not turn back on.
What can it do? On AC Power:
Shows Charging screen (white battery on black)
Will boot as far as 4 Google dots screen, vibrate, then bootloop (usually just goes as far as Google Screen)
Can access & navigate bootloader screen
Can run TWRP (unencrypt drive, and full touch screen capabilities)
TWRP initially says battery 50% then changes to 0% (does the same thing with battery removed)
Immediately turns off when unplugged
Powered from USB port:
red blinking led
Originally I thought it could have been due to being in my pocket during a bit of rain and it happened to get moist. (Moist, as in less water in/on it than my morning shower gets on it.) So I immediately place it in a sealed bag of silica gel for about 15 hours and tested it in the morning with the same results.
Today, having to switched to an old iPhone 5, I grew desperate. I have:
Taken the phone apart (without breaking the rear glass panel - one good thing) and pulled the battery.
Saw no obvious signs of liquid anywhere
Tested battery with multi-meter (reads 4volts)
Unplugged all ribbon cables, cleaned contacts with isopropyl
Cleaned top of mobo, doughter board, any open contacts.
Blow dried all the alcohol/water away
Battery in or out, my results have not changed since yesterday when it all first began. After reading about others with the 6P having mobo and battery issues I believe the rain is simply a red herring. I have ordered a new battery which will be in next week. I have not ruled the motherboard as not the problem yet, but just seems strange to have TWRP work seemingly without issues if that was it. Otherwise I have no options. I bought it at BestBuy, and I am of course rooted, so cannot send it in to Huawei (unless i can re-lock boot loader and hide signs of opening?)
I can not stand this iPhone, any ideas I will gladly attempt. Let me know If I have left out any information.
Thanks guys/gals.
Adam
Edited to make clarifications.

Water Damage(?)
For anyone curious or following, I removed the motherboard and components completely and did see signs of water. There was some corrosion around the front facing cameras and around the CPU (it appears water got in from sim card tray). Soaking the entire board in alcohol did not fix the issue. I have bought a new motherboard which hopefully will do the trick.
I'll update when its all said and done if forum is still open.
Adam

Moisture detected / auto power on override?

So I am at the beach for the week and started getting the moisture detected nag at night. I cant find any way so far to over ride this. Yesterday I was able to charge the phone by plugging the charger in and turning the phone off. I wake up this morning and have gotten the error again. Now I am down to 10% and the phone keeps turning itself back on everytime I turn it off while charging. I have tried leaving it plugged in and plugging it in while off. I have turned dev options on and off along with changing it to MTP mode and using the PC. I have tried a normal charger and a dumb charger.
So someone at LG seems to think they know better than I do. How do I turn this feature off? I know there has got to be a way to make your phone stay off? What if the thing dies now, the hotel catches on fire, and we all burn alive because my phone is dead and cant cant call for help? (actually I dont know that the phone would help to much then kind of like the kids that tried to text 911 during the Va Tech school shooting instead of fighting back or running away) There should be an extremely high liability in not allowing someone to charge their phone.
No I have not taken the phone in the water. Besides it is supposed to be ip68. I was going to try and pick up the buy one get one V30 deal. At this point after the gps fiasco with my old G5 and now this I want no parts of another LG. I dont even want a smart phone but a dumb phone. In fact I want a retarded phone that all you have to do is hit 10 numbers to make a simple phone call.

Kogashuko said:
So I am at the beach for the week and started getting the moisture detected nag at night. I cant find any way so far to over ride this. Yesterday I was able to charge the phone by plugging the charger in and turning the phone off. I wake up this morning and have gotten the error again. Now I am down to 10% and the phone keeps turning itself back on everytime I turn it off while charging. I have tried leaving it plugged in and plugging it in while off. I have turned dev options on and off along with changing it to MTP mode and using the PC. I have tried a normal charger and a dumb charger.
So someone at LG seems to think they know better than I do. How do I turn this feature off? I know there has got to be a way to make your phone stay off? What if the thing dies now, the hotel catches on fire, and we all burn alive because my phone is dead and cant cant call for help? (actually I dont know that the phone would help to much then kind of like the kids that tried to text 911 during the Va Tech school shooting instead of fighting back or running away) There should be an extremely high liability in not allowing someone to charge their phone.
No I have not taken the phone in the water. Besides it is supposed to be ip68. I was going to try and pick up the buy one get one V30 deal. At this point after the gps fiasco with my old G5 and now this I want no parts of another LG. I dont even want a smart phone but a dumb phone. In fact I want a retarded phone that all you have to do is hit 10 numbers to make a simple phone call.
Click to expand...
Click to collapse
Hello , yesterday i had my first "fake positive" moisture detection. In my case i used pendrive made of metal which was cold to touch. When i warmed it to room temperature it worked just fine. Maybe your cable connector is too cold?

adamsek said:
Hello , yesterday i had my first "fake positive" moisture detection. In my case i used pendrive made of metal which was cold to touch. When i warmed it to room temperature it worked just fine. Maybe your cable connector is too cold?
Click to expand...
Click to collapse
Thanks. I have tried multiples. Yes it is probably a little more humid here but it shouldnt be enough to trigger the sensor. Afterall last summer I rolled with the thing in my pocket and was sweating all over it. Also, the night I got it I spent one of the nights in one of the courts in richmond looking for someone at a running pace and in ripstop 50/50 nylon without throwing the error. I am thinking my phone might be not quite right. I wish there was an override.

So I found out what it does when it dies finally. It charges to 5% then cuts back on and dies again. I am all about technology but only when it works.
-update.
Went out to swim and before I left I took the rubber case off and jammed the whole phone into one of the vents on the PTAC and cranked it up to 11. I got back and now at least it is showing it is charging and not cutting back on while doing so. Once I get it to 100% we will repeat the process. It is very moist here but I dont see having everyone with a LG or Samsung phone not being able to use them. Yes I am staying in a resort in a first world country not in a shack in off the coast of Lebanon or something.

Try this. exact same thing happened to me.
My LG G6 all of a sudden stopped charging, it said moisture detected and USB port, charging blocked. And then my phone died. I asked my phone provider what to do, they said to call LG. LG said it's because I haven't updated the phone, but my phone was dead. So if your phone has enough battery power to do an update, do it right away. What I did was took it to the store where I bought my phone, charged it wirelessly enough so I can do an update. And that's it , my phone worked fine after. Hope this works for you

You can try this
*#546368#*930# ----> SVC Menu ---> Moisture Detect Setting ---> Disable
Replace 930 with your G6 model number. Mine was 873 and I turned it off. I'll have to test it later to see if I still get the message. Alternatively, what other thing worked for me was switching around the usb type c end that goes in the phone to the smooth side facing up. The connected side always sets off the message

There appears to be a continuity sensor at the rear of the port. If you look to the left and right of the wafer connector in the back of the jack, you'll see two little contacts. My guess is that these create a circuit when damp or covered with any type of slightly conductive dust to trigger a cutoff on the charge port. I had this issue starting at 2am last night (hadn't been outside since 7pm that evening, phone in pocket) throughout today. I tried just cleaning out the port with a microfiber cloth, that didn't seem to do it. So ultimately I ended up shutting the phone off, getting a cotton swab damp with 90% isopropyl alcohol, swabbing the connector until the entire thing was damp, and blowing it out with air duster. Then I used a flat toothpick to clean off any remaining debris and dust inside the ports. No error since, been about 30 minutes. May not solve for you, but this isn't necessarily just water related, definitely seems to be triggered by dust and debris covering the contacts at the rear of the jack.
Edit at 2230 EST: Going on 6 hours now with no further issues.

nmyron said:
There appears to be a continuity sensor at the rear of the port. If you look to the left and right of the wafer connector in the back of the jack, you'll see two little contacts. My guess is that these create a circuit when damp or covered with any type of slightly conductive dust to trigger a cutoff on the charge port. I had this issue starting at 2am last night (hadn't been outside since 7pm that evening, phone in pocket) throughout today. I tried just cleaning out the port with a microfiber cloth, that didn't seem to do it. So ultimately I ended up shutting the phone off, getting a cotton swab damp with 90% isopropyl alcohol, swabbing the connector until the entire thing was damp, and blowing it out with air duster. Then I used a flat toothpick to clean off any remaining debris and dust inside the ports. No error since, been about 30 minutes. May not solve for you, but this isn't necessarily just water related, definitely seems to be triggered by dust and debris covering the contacts at the rear of the jack.
Edit at 2230 EST: Going on 6 hours now with no further issues.
Click to expand...
Click to collapse
How did you get it inside, I'm thinking I did a poor job cleaning the port but a needle barely fits.
Here's my post:
"The message appeared randomly while charging one night. It was nowhere near water for several months and I work in an office.
What I've tried:
- Drying with a hairdryer (not even a temporary fix)
- Force stopping LG system and LG server processes. I even disabled them with package disabler!
- Disabled the moisture sensor in secret menu. Warning still shows up! Even if I try to turn of the phone and charge it.
- Cleaned the USB C socket with a hairpin and cloth
- Cleaned under running water, swapped with alcohol and dried again (getting desperate)
It does however charge if I plug unplug it in like 5 times. Really annoying!
It does this regardless of charging cable, I tried with 5 cables at home and work.
I read somewhere that the pins were causing a short, but the pins are inside the cable right?
What else can I try?"

povertyd said:
You can try this
*#546368#*930# ----> SVC Menu ---> Moisture Detect Setting ---> Disable
Replace 930 with your G6 model number. Mine was 873 and I turned it off. I'll have to test it later to see if I still get the message. Alternatively, what other thing worked for me was switching around the usb type c end that goes in the phone to the smooth side facing up. The connected side always sets off the message
Click to expand...
Click to collapse
Funny, I just tried this and still get the error. You'd think disabling it would remove the damn notification/it from working....

After all the **** I did, I found my problem and solution.
It was because of my charging cable that had bent pins, yet oddly enough the moisture detected error persisted with other cables.
Thru away that cable, then reset the phone cache and soft reboot (volume down + power)
Hope this helps.

Used trimmed down tooth pick and nail vanish remover - gently cleaned and my wife hair dryer on low ...and Voila" back in business ! Thanks for basic idea !

povertyd said:
You can try this
*#546368#*930# ----> SVC Menu ---> Moisture Detect Setting ---> Disable
Replace 930 with your G6 model number. Mine was 873 and I turned it off. I'll have to test it later to see if I still get the message. Alternatively, what other thing worked for me was switching around the usb type c end that goes in the phone to the smooth side facing up. The connected side always sets off the message
Click to expand...
Click to collapse
This Doesn't work on Sprint/Boost Phones. I have tried all the 'hidden menu' codes I can find but none lead to the SVC menu..
- LG ls-993 ZVF