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Okay, so I've had a few Heros and sent them all back apart from the one I have now. The main reason for returning 5 Heros so far, was the quality of the screen. Basically there was dust under the screen. I initially thought it was stuck pixels but I'm now certain it's dust.
Dust is visible during the boot animation. It looks like stuck pixels; really bright little points of light. The reason they're visible during the boot animation is because for some reason, the backlight is up full when the phone boots. This will highlight little specks of dust which may not necessarily be visible at other times.
Now, I've noticed another type of dust speck. This kind is visible when the phone is off, or in sleep mode. This type of dust speck is lit by ambient light, so it is visible only when the screen is off, or showing a black image etc, in bright daylight.
So logically, this would lead me to believe that there are at least 2 layers of screen into which dust can find its way and consequently show itself up differently; either highlighted by the screen backlight (like during the boot animation) or highlighted against the screen by ambient light.
When I got the Hero I'm currently using, I was glad to have finally received one with no screen dust. 2 days later, and I have 2 specks of dust, one of each type, both on the left hand side of the screen. This is B.S. because I'm obsessive about screen imperfections, and if dust is getting in now then what's it gonna look like in a month, or 10 months?
Why do HTC have such bad quality control? Or why have they made a screen that isn't sealed so any dust, lint or any other pocket sh*t combination thereof can get inside and irritate the hell out of me? This makes HTC look like amateurs. My SE P1 has sat in my pocket for 2 years and still has a visibly perfect screen.
I am now considering disassembling the handset to impliment my own cleaning and sealing of the internals. Does anyone know if there exists in circulation a technical manual for the Hero?
I had a feeling they weren't hot/dead pixels - 'cos they're only noticable to me when I adjust the viewing angle and blast my brightness up to full and on a black screen/image.
I think it should be accepted that the phone is a load of crap and that it's not going to be able to live up to what was promised.
tatwamasi said:
I think it should be accepted that the phone is a load of crap and that it's not going to be able to live up to what was promised.
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Click to collapse
and who cares what you think?
Its actually a cracking phone despite some teething problems and i have had some, many people have had NO problems at all.
Its NEVER sensible to buy any new product when it first comes out as you often get initial 1st production run issues, especially in complex devices
so your basically talking out of your crack
My Nokia E71 had the same problem. The screen (what you think is the screen) is a protective glass/plastic sheet and the dust can get behind it (between it and the lcd). I only got it sorted when the dust built up so bad and it took the repair shop about 15 minutes to fix.
spacecat said:
and who cares what you think?
Its actually a cracking phone despite some teething problems and i have had some, many people have had NO problems at all.
Its NEVER sensible to buy any new product when it first comes out as you often get initial 1st production run issues, especially in complex devices
so your basically talking out of your crack
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Click to collapse
spacecat said:
and who cares what you think?
Its actually a cracking phone despite some teething problems and i have had some, many people have had NO problems at all.
Its NEVER sensible to buy any new product when it first comes out as you often get initial 1st production run issues, especially in complex devices
so your basically talking out of your crack
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Click to collapse
No need to be rude.
On topic, I'm not sure how many more things need to be wrong with this handset before you'd agree with me. Aside from the all the hardware faults being reported people are recommending turning off widgets and apps (what's the point in multitasking if it takes twice as long?) and deleting parts of the OS to get it to run at something approaching smoothly. I know there are updates due but right now pretty much anything you want to do with the phone seems to be flawed. (funnily enough I'd finished typing the "anything" before my phone displayed "a" on the sceen).
Fair enough if you're loving it (though I could uncharitably say who cares what you think) but there's no way I'd recommend this phone to a friend.
I think you should accept that your talking crap, go on any site about any new tech and people are slagging it off this works that doesnt etc etc.
You will also find lots of people saying its great.
Now your backtracking on your own post , what if the update makes its great your going to look an even bigger twat than you look now.
Phone has been barely out a couple of months
tatwamasi said:
No need to be rude.
On topic, I'm not sure how many more things need to be wrong with this handset before you'd agree with me. Aside from the all the hardware faults being reported people are recommending turning off widgets and apps (what's the point in multitasking if it takes twice as long?) and deleting parts of the OS to get it to run at something approaching smoothly. I know there are updates due but right now pretty much anything you want to do with the phone seems to be flawed. (funnily enough I'd finished typing the "anything" before my phone displayed "a" on the sceen).
Fair enough if you're loving it (though I could uncharitably say who cares what you think) but there's no way I'd recommend this phone to a friend.
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spacecat said:
I think you should accept that your talking crap, go on any site about any new tech and people are slagging it off this works that doesnt etc etc.
You will also find lots of people saying its great.
Now your backtracking on your own post , what if the update makes its great your going to look an even bigger twat than you look now.
Phone has been barely out a couple of months
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tatwamasi, I know you are right with some points about the hardware faults and all but i guess ( i wont say i think ...lol) that every new phone that comes out at one point has them.
Buying a product just after its release is a risk to take if you know what i mean but hey who cares as long as the warantee is there
anyway, i think the htc hero is a great phone. Its just that many of us had high expectations. too much maybe. Many of us complain of the lag and stuff... so far i havent used any smartphone without one. of course you might mention the "iphone" to me but let me just say that i prefer a laggy phone with the capability of running applications on the background than a smooth one without the multitask capab.
Like spacecat said, i am sure there'll be an update to fix these things.
Cheers!!!!!!!
Here here!
Awsome Handset! Awsome O/S!
Teething issues to be epected with all devices of this stature!
and if you implement the correct apps and methods your lag issues are solved! (e.g swapper + Taskill) Simpuls! Worked for me
I know as I, most of the guys here on XDA have been running winmo for donkeys and android is a breath of fresh air!
This is XDA-DEVEPLOPERS lets stop *****ing and do something productive.....
P.S.... come on, really Dust in the screen you evven admitted you cannot see it while in normal operation
spacecat said:
I think you should accept that your talking crap, go on any site about any new tech and people are slagging it off this works that doesnt etc etc.
You will also find lots of people saying its great.
Now your backtracking on your own post , what if the update makes its great your going to look an even bigger twat than you look now.
Phone has been barely out a couple of months
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Click to collapse
In no way did I backtrack. I can't be bothered to argue with you though. Bye!
tatwamasi said:
I think it should be accepted that the phone is a load of crap and that it's not going to be able to live up to what was promised.
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Click to collapse
Let me know of a product that doesn't live up to what was promised. Oh and please explain your meaning of 'promised'
Can I be the ref here and step in with some points that can't really be denied.
1. Dust under screen: Unacceptable. Heard of quality control? Shoddy screen manufacture is fine, even expected in a handset from Tesco that costs £10. Not in the £400 HTC Android flagship.
2. Screen gap. Also unacceptable. I don't even need to explain why.
3. Early adoption = expect problems. I disagree. This is true in practice but not in principle. I didn't pay £400 to be a beta tester. If you can't get the tolerances/design/software sorted out for the first batch then don't sell any until you do.
I'll be the first to say that the Hero is one of the best handsets out there if not THE best, but these little manufacturing issues are a huge fail.
I feel your pain.
Since over a month I want to buy the HTC Hero. At different shops I checked about 7 or 8 devices - all had at list a single dust spot under the screen.
Completely agree with you, that is unacceptable. It doesn't take much in the manufacturing process to secure a dust-free environment.
So, as long as HTC is not able to provide a dust-free screen, I won't buy a HTC device.
I'll have another look at a new shipment when my dealer calls me. That will be it.
Dust under the screen is very irritating especially in bright daylight.
My eyes get fixated on it, can't help it! How much easer can life be for others who just don't care or just don't see it.
panmores said:
I feel your pain.
My eyes get fixated on it, can't help it! How much easer can life be for others who just don't care or just don't see it.
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Well i have no dust under the screen. ( touch wood touch gold) . Maybe because the protective shield i applied on my screen goes slightly beyond the screen, thus covering the gaps and everthing. It is hardly noticable if u ask me.
deeren said:
Well i have no dust under the screen. ( touch wood touch gold) . Maybe because the protective shield i applied on my screen goes slightly beyond the screen, thus covering the gaps and everthing. It is hardly noticable if u ask me.
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For most peoples' cases, the dust was there before they received the phone - i.e. during the manufacturing process. For me, the dust is not such a big deal as it's not causing any problems with my day-to-day usage. Only when the dust starts to cause dead pixels, will I worry. But for now, I'm loving my Hero (even more so, now with Paul's latest 1.4.1 custom ROM) to bits!
tatwamasi said:
I think it should be accepted that the phone is a load of crap and that it's not going to be able to live up to what was promised.
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Click to collapse
lmao, spoken like a true sadass.
Fact is when a phone comes out for the first month it isn't really what anyone expects, phones are always hyped up to be more than they are, or how would they sell? Happened with the Touch HD, Touch Pro, Touch Diamond, Touch Pro 2, heck, it was even with the iPhone for much much longer till Apple pulled their finger out.
The recent update from MoDaCo (1.4.1) has vastly improved things, and this isn't even the official update and its only the 1st update.
This phone lives up to my expectations because I was on earth, not somewhere out there drifting in space.
There are still issues with the phone, but like with all custom roms, they address the problems. Thanks Paul and all the developers / users out here who are feeding back problems to HTC and then fixing them for us great owners.
Oh, back on Topic. I had one spec which only showed on startup, but its gone now so I guess it was just dust. I wasn't bothered though, couldn't tell it was there in use.
Oh come on, worst reception of any handset I've ever had (across 5 separate Heroes) and build quality standards through the floor are the hallmarks of the Hero in my experience.
That's not taking into account the software issues (which I could stomach knowing that there's an update on the way).
Sorry if those things are to be expected, it's just that I've never had so many issues with a handset, but apparently it's standard? Oh well, welcome to your world then, I guess I should expect nothing to work when I buy it and hope it gets sorted later. It's unfortunate that this has been my introduction it's just that previously, everything did just work! (With the exception of the crappy camera on my W960i, that was much better after the update).
I appreciate that people feel some kind of bizarre emotional attachment to their purchases but I don't get why they'd say "I happened to get a good one so it doesn't matter! You have no right to be disappointed" when the issues are real and out there.
Perhaps it was naive of me to expect my text messages to arrive, for video playback to work and for me to be able to make phone calls on my phone (especially when the same SIM delivers decent reception in the same spot in another phone) but it does significantly diminish the experience for me. Camera's better than I thought it'd be, I'll give it that.
Either way, I'm not crying about it and my comment was meant to be flippant. Allowing myself to see my phone as a piece of crap that isn't going to work properly has given me the opportunity to chill out about it and not get annoyed. It's just a phone, oh well. I was hoping it'd be able to replace my iPod but I guess it won't be able to.
And that is how I made peace with the Hero. With any luck the significant issues in software will be sorted in the update. Until they are, I don't think I could possibly recommend it though and right now, I think I should have got an iPhone. C'est la vie.
Was that spoken like a true Sadass? Hope you got a big laugh if so.
I had initial issues LED failure, but it has since been repaired and the video playback is poor.
Otherwise im loving it , great form factor/design balance between screensize and phone size.
internet is superb on the browser and tethered to my laptop,
phone calls and messaging/emails work great and im lovin the apps and market place.
Love the customisable 7 screens no lag that i have noticed.
Best phone i have ever had YES perfect NO but what is..... if the update improves the video i dont know how i could fault it right now
tatwamasi said:
Oh come on, worst reception of any handset I've ever had (across 5 separate Heroes) and build quality standards through the floor are the hallmarks of the Hero in my experience.
That's not taking into account the software issues (which I could stomach knowing that there's an update on the way).
Sorry if those things are to be expected, it's just that I've never had so many issues with a handset, but apparently it's standard? Oh well, welcome to your world then, I guess I should expect nothing to work when I buy it and hope it gets sorted later. It's unfortunate that this has been my introduction it's just that previously, everything did just work! (With the exception of the crappy camera on my W960i, that was much better after the update).
I appreciate that people feel some kind of bizarre emotional attachment to their purchases but I don't get why they'd say "I happened to get a good one so it doesn't matter! You have no right to be disappointed" when the issues are real and out there.
Perhaps it was naive of me to expect my text messages to arrive, for video playback to work and for me to be able to make phone calls on my phone (especially when the same SIM delivers decent reception in the same spot in another phone) but it does significantly diminish the experience for me. Camera's better than I thought it'd be, I'll give it that.
Either way, I'm not crying about it and my comment was meant to be flippant. Allowing myself to see my phone as a piece of crap that isn't going to work properly has given me the opportunity to chill out about it and not get annoyed. It's just a phone, oh well. I was hoping it'd be able to replace my iPod but I guess it won't be able to.
And that is how I made peace with the Hero. With any luck the significant issues in software will be sorted in the update. Until they are, I don't think I could possibly recommend it though and right now, I think I should have got an iPhone. C'est la vie.
Was that spoken like a true Sadass? Hope you got a big laugh if so.
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Hold my hands up on that one, I thought you were only talking about software issues, not hardware, so I apologise.
I completely understand where you are coming from regarding hardware, seems HTC have had issues on a couple of their latest phones, Diamond 2, Pro 2.
I had a Touch Pro 2 and after the 5th, I gave up and got a refund. The hinges were loose, faulty, slack. The screen had actual dead pixels. Keyboards faulty. Screen loose.
Other than moving back to my Touch HD which was perfect in every way (after having custom rom made, and it really needed Windows Mobile 7 to make it perfect), I thought the Hero was the next step.
Hardware wise, for me, it is. It is perfectly built, feels solid in my hand, screen nice and clear, reception perfect for me (same as all other HTC devices I've had and my iPhone 3g).
I know some people have had major issues with phones and the majority seem to be the people with Orange's Graphite branded phones, gaps in screens, poor reception etc and it must be certain production lines causing the issue.
Hopefully more roms coming out will make the software spot on, but as for hardware, they all need sending back as £400 is a lot for a phone, like I said about the Touch Pro 2, when your paying that much for a phone you expect it to be perfect (hardware).
Aside from the hardware, there is so much achieved in this latest update from MoDaCo (1.5) and more and more software on the Market everyday, software will be 110% in the near future.
Hope your hardware issues get sorted, send it back!!
This is the most expensive phone I ever bought and I'm pretty satisfied with it, and also the one I have the least amount of gripes with, but it's not perfect unfortunately. My previous phone was the Galaxy S4 which I absolutely loathed from day one (made me wish I never exchanged my Xperia S for it), and the Z3 was a huge jump in quality compared to it.
Things I like a lot about the phone:
Stereo speakers sound pretty good (and by that I mean you can actually listen to it without wanting to tear your ears off), I actually like to listen to stuff using them, on the S4 and XperiaS the sound quality from speakers was unbearable.
Screen is nice, compared to S4 it's a bit less saturated but it seems much more neutral and accurate, white is actually white and not yellowish like on the S4, but black depth is obviously not absolute, but still pretty good. I think I prefer this screen to the AMOLED on S4 and AMOLEDs in general.
The phone is extremely fast and smooth, I'm a smoothness freak and I couldn't stand how laggy the S4 was.
The waterproofing is nice to have, makes you worry a little less about rain and water spills when using the phone near the shower or stuff like that.
Battery life is great, it lasts 3x what my S4 used to last. I still can't get a full day when I do extra heavy usage with hours of google maps.
Camera is pretty good, I don't know why everyone complains about it, it's not the best on the market but it's still in the top 3 best phone cameras available from waht I can tell. I'm more interested in videos on a phone since I have a decent compact camera, and I think the Z3 makes the best videos.
The phone does not overheat, the S4 was often worryingly hot and it also suffered from CPU throttling that basically cut performance in half.
Things I don't like about the phone:
I had a dead pixel on the first one I bought, brought it back and got it replaced, I examined the replacement for dead pixels and couldn't find any, too bad 2 weeks later I noticed a dead green subpixel but it was too late to exchange it (as it isn't covered by the store's warranty, previous one was replaced under customer satisfaction program). I absolutely hate dead pixels but this one is near the bottom and harder to notice.
The device seems extremely fragile and I am getting paranoid after reading a ton of reports from people who had bent phones, cracked glass, failed waterproofing, and all sorts of other breakage. Right now I have one micro scratch on the front glass that I have no idea how it happened, but it's extremely faint and only viewable in a certain angle, at which the touch grid also becomes visible so it's not really a big deal. Other than that I also found a minor scratch on the power button that is noticeable if you look at it closely.
I don't like the new Lollipop firmware, the colors are especially crappy and there doesn't seem to be any way to customize them properly. I'd like to have dark blue accents but there's no way to do so, and even if I select the blue theme, many accents are orange and I don't like it. I still think the Sony interface was at its best on the XperiaS and the original Z.
The SCR24 cover is absolutely worthless. I really can't find any positive qualities in it other than the fact that it saves the back glass from scratches. A cheap ass cover with cheap glitchy software. Except it costs 40€.
Stock keyboard is very nice and fast but I keep running into a glitch while typing in chrome where the stuff I delete using the backspace key keeps coming back. Another glitch that ruins my workflow is the email app which no longer autocompletes addresses in Lollipop and drives me nuts. Hopefully they'll fix these issues.
It happened twice already, out of nowhere I found my phone pretty much unusable as apps kept crashing all over the place (mostly com.android.phone, "enterprise service" and google play service) and I had to reboot. It happened once on Kitkat and once on Lollipop. On Lollipop I also had a random reboot. Did a factory reset and everything seems fine, but I wonder why these android phones keep having issues after OS updates until you factory reset. I had similar issues with the S4, except much worse (something like 3 reboots per day).
Lollipop multiuser mode is worthless, since gues users can also mess up your phone and access the SD card. There should be a way to limit usage only to certain apps, disable installing of apps, and stuff like that. I miss the baby mode from the S4, which came in handy when I wanted to let my little sis or someone try out my phone without having to worry about them accessing stuff I don't want them to.
Another thing I miss from the S4 is dual app multitasking, it was very limited and slowed the already laggy phone to a crawl, but it was great to play youtube in the background or use WhatsApp while doing something else at the same time. SmallApps are nowhere near as useful.
Soft Keys are awful and they make the screen feel smaller than the one on S4. This is noticeable only in some apps, for example Chrome or certain games that are not optimized to hide soft keys.
Overall I'm satisfied with it but I have major worries the phone will break and sometimes I dust off my S4 when I do something risky such as rollerblading, I can already imagine my Z3 shattering as soon as I fall once (which happens very rarely but is obviously still a risk). Not sure it was worth 565€ but so far it has worked better than any other phone I ever had. The dead pixel is also a cause of minor buyer's remorse every time I notice it.
I'd agree with most of that.
I bought a Ringke Fusion case from Amazon for mine, as the phone is obviously made of the worlds slippiest material! I got a clear one, as I like showing off the copper colour of my Z3. I think the phone may be tougher that it looks. I've dropped mine on a tiled floor, and had it slip off a bathroom shelf into an empty porcelain sink without any damage whatsoever.
I also bought a 9H tempered glass screen protector. Best buy ever. I always thought they were an unnecessary luxury, but it makes the screen a pleasure to touch when compared to a "normal" screen protector. Cuts down on fingerprints too.
I'd invest in a magnetic dock too. Saves wear and tear on the flap for the micro USB, which if it's anything like my original Z, will work loose after a few months.
The couple of things I'd add would be that the camera shutter is too close to the end of the phone, and that the lens itself is too far into the top corner. I keep putting my finger over the lens when I hold it landscape!
warface said:
I'd agree with most of that.
<snip>
I'd invest in a magnetic dock too. Saves wear and tear on the flap for the micro USB, which if it's anything like my original Z, will work loose after a few months.
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Regards the mentioned flaps, XZ and X3, what are your thoughts on it after some time on them compared with the XZ? Are they designed better and more robust? I've replaced an XZ one before, but it failed already unbeknown to me and it got wet and is dead now. So I'm in the market for a phone...
Personally I'm on my 7th device and finally have one that I'm accepting. The local ATT warranty store manager himself went through 5 phones before he found one he kept. The phone itself is great on paper and performance is top notch. I just wish Samsung paid a little more attention to QA standards and tested the phone more thoroughly before releasing it. At this point if you have a phone that is hardware defect free, one can only hope software issues will be resolved in future OTA's. I have contacted my carrier and Samsung and they are now aware of the issues. However I urge you all to call and let your carrier know of any problems b/c the only way Samsung will resolve these is if the carriers get enough feedback to contact Samsung direct.
This is the list I have experienced and some I'm aware off. Feel free to add to the list.
::::::::Hardware:::::::
Screen- bubble under lens
- dimples and ripples under lens
- scratches on lens surface
- scratch under lens
- hue tone near bottom is more pink
Home Button- recessed on one side (2 of them were almost flat on right side and raised on left)
Back button - stops working
Heat - I would not consider this a problem, I only charge at 1/2xC or less, in my experience heat is perfectly normal on Li batteries during discharge and charge.
::::::::Software::::::::
Email Notification - Audible push email notifications don't come through after phone has been unused for 10 mins or longer on mobile network (lots of threads created on this)
Exchange emails - EAS emails get deleted as soon as it shows up in the client
OTA Update - Phone would not OTA update OE2 - soft, hard resets, clear cache made no difference
Memory management issues - Tmobile/Sprint phones
Screen rotation - out the box screen rotation did not work, *#0*# gyro test indicates fault
Reboot Cycle - out the box phone would just continuously to reboot
Carrier Options - Some carriers like ATT have removed some basic options and features other carriers allow: Calendar option to lock screen with power button on att phones is inclusive with immediate lock. Smart Manager, Download booster.
i feell bad for you
mine is fine .. at least for me.
auto brightness issue..
Krestic said:
auto brightness issue..
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Thanks i forgot to add that, very odd how some of these phones have issues and some don't, I can understand HW QA issues but software when they all get the same FW is byond me
On a G925I device running firmware AOD3, I experienced a much worse issue with brightness whereby when auto-brightness is off, the screen wouldn't dim before timing out (actually it would dim, but maybe only like 1%). Very annoying when you're reading some text and the screen just turns off without warning! I've upgraded to AOE3, and now I only have the auto-brightness issue mentioned above.
My first Edge functioned flawlessly, but had a spec of dust under the screen. No other problems whatsoever. My second Edge seems to be great so far.
Synyster06Gates said:
My first Edge functioned flawlessly, but had a spec of dust under the screen. No other problems whatsoever. My second Edge seems to be great so far.
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It is a hit or miss, that is bad QA and Samsung needs to tighten up their standards if they want to keep up with the big boys.
arf8 said:
It is a hit or miss, that is bad QA and Samsung needs to tighten up their standards if they want to keep up with the big boys.
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Sad thing is... they ARE the big boys. I had two OnePlus Ones that were fantastic out of the box. My first S6 (regular) had defective hardware/software that I couldn't fix, second S6 (edge) had dust under the screen. On my third device I think I've finally got a good one. If a small company like OnePlus can get a phone with amazing specs (at its time) for under half the cost of Samsung AND still have decent QC, Samsung can too. They just aren't doing their job.
I agree their quality control is horribly lacking with the S6. This is my first android phone, I'm a long time blackberry user, never been a fan of apple for various reasons i won't get into but everyone is going to compare their quality to iOverpaid phones which sadly is a benchmark in the industry these days. The lack of QC/QA is pathetic at best. Even worse is their customer service when a member here sent in his phone for repair he got the phone back with dust under the screen. I realize mfg of this phone is very difficult and it is probably easier to replace than repair but there is no excuse when you pay for a flagship one that is about $1k to have these many hardware issues, software is a different story and more acceptable but hardware is inexcusable. I spent too many weeks and days of my life dealing with this issue, I was at the point on this 7th phone if it did not work I was going back to blackberry and staying forever.
3th S6 edge for me.
1st: after one hard drop, I've pretend to try returning it by pretending a problem with dead pixel... And got a fresh one
2nd: strange home button: raised on the left, bubble under the screen ( barely unnoticeable ) plus, it's no big deal, but this one was unable to reach 66k on antutu.
3nd: perfect! Easily reach 72k on antutu
you got a dead pixel after you dropped it? and the phone showed no sign of visible damage outside?
I don't run benchmarks on phones, and even the ones on PC you have to take with a grain of salt. But it is odd the performance was so far off assuming all is equal?
Some times rotation dosn't work in gallery...but i think cause is rom modded...
You can't fault the mfg for non oem ROM issues but there have been phones out the box with rotation issues for sure
Noticed this last night : light bleed at the edge when the capacitve keys are on.
I think it's a defect. Anyone else have this ?
I had that on one unit but it was very minor and again it is a mfg and quality issue.
Maybe it's just me, but I feel like the G5 is catching a lot crap for almost no reason at all... I've had mine for 1 week now, and no major issues to speak of. It functions as it should, build quality is nearly perfect, and it just works... As the title states, this is all my opinion, so let me break some things down...
Screen bleed: This is bound to happen with most all LCD devices. Even your LCD television will have this issue if the room and screen are dark enough. Some of you that have posted pictures do in fact have a relevant reason for return as it is pretty bad. But also, some of you are just being entirely too picky.
AUX audio noise: This device is native 24bit lossless at 192kHz... MOST of the "cheap" aux cables you buy at the store just don't have the quality wiring inside that you need for this device, and will give you the audio hiss. You're gonna want something that is Audiophile grade (this just simply means high quality), with a thicker wire, better connectors, etc. The basic run of the mill cables just aren't gonna cut it with this device. I ended up going with THIS cable, and my hiss went away. (Your results may vary)
The chin gap: This is directly related to how the battery clips in. The connectors inside the phone are spring loaded and very slightly push back against the battery. On top of that, they are there are two parts that are simply being "snapped" together, so there is bound to be a gap. Again, I too have this "issue" on my phone, but it is so minor that it doesn't really matter. (It's also completely hidden by my case now too) I wouldn't say this is a lack of QC, but rather just certain individuals wanting perfection from a non-perfect world. It's just not gonna happen. An idea for LG, may be to put 2 very small rare earth magnets on either end of the chin module to help combat the spring push from inside the phone?
The clicky power button: Really people? It's a click style power button to begin with. While I will agree the button cap (the part we actually see) could be a bit better than what it is, why is this even a quality complaint? Those of you that are shaking your phone in a silent room and "hearing" the button move are probably mistaken. While the button does have minuscule movement to it, what you are actually hearing is the OIS sensor moving. It's supposed to if you shake the phone.
TL;DR: Complaints are fine if they are legitimate. But most of these are not. It's nothing more than a case of people being far too finicky over the build of a launch device. One can ALWAYS expect to run into SOMETHING they don't like about a first launch device, but should not haze the device to the point of making it potentially fail. If you want things fixed, yes report them, but also look into solutions. Don't haze the product to the point that it scares others away from an otherwise beautifully designed and wonderful product.
Your opinions are always welcome, so let's keep this thread mature if you post. And thank you for reading mine.
tribalartgod said:
Those of you that are shaking your phone in a silent room and "hearing" the button move are probably mistaken. While the button does have minuscule movement to it, what you are actually hearing is the OIS sensor moving. It's supposed to if you shake the phone..
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I have to nitpick here (sorry!). If you lightly hold the button still as you shake the device, there is no noticeable sound. Yet there is certainly a sound from the shaken button and although I am not too familiar with the OIS sensor (I think it has something to do with correcting shaky hands like mine ruining photos?), I am quite sure it is not located in the power button.
However, I cannot yet say I have any complaints about the phone. The button does not actually bother me at all, nor do any of the other complaints I have read here or otherwise. I really think the G5 is an exceptional, well crafted device and I love it! :good:
Had mine for a few days now and I have none of these so called issues. I'm getting really bored of all the comments in the g5 forum, no other forum on this site has to deal with all these comparisons. I don't understand why people that don't even have the phone come here on a daily basis, you prefer the s7 then go, if your holding out for etc m10 then leave. I personally love mine. The only issue I have with this phone at the moment is this forum, you come here for help and all you get it BS.
I'm not sure what the deal is either. The media seems to be running with the "this phone is a mess" story for whatever reason. Could the phone use some more refinement? Can they fix some manufacturing and QC issues? Sure, but it seems they're throwing out a really great combination of hardware and features for no good reason that I can determine. Perhaps the preview models were noticeably worse than production? It's also seems to be random things... Nexus 6P has large sensor bar on back, gloss over it. LG G5 has large sensor bar on back, "goodness the design is terrible". It's just weird. I'm also of the opinion that the rough chamfer is intentional for grip, not a QC issue. Would be interesting to hear LG"s take on that just like their explanation of the microdized finish which allowed them to get rid of the antenna bars. People keep using terms like half baked or not thought out but when you hear from the design team it sounds like that isn't close to being the truth. I can get why some folks might not agree with their choices but I'm not sure about the overall panning that seems to be going on. They're using their own patented aluminum for the phone for goodness' sake, who else is developing their own proprietary materials? I dunno, I guess I'm just in the minority on this one for whatever reason.
mrenzo said:
Had mine for a few days now and I have none of these so called issues. I'm getting really bored of all the comments in the g5 forum, no other forum on this site has to deal with all these comparisons. I don't understand why people that don't even have the phone come here on a daily basis, you prefer the s7 then go, if your holding out for etc m10 then leave. I personally love mine. The only issue I have with this phone at the moment is this forum, you come here for help and all you get it BS.
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Right? You'd think you were on xda-fashionistas with all the whining about how the phone looks/feels compared to x, y, or z. I thought this forum was supposed to be about development and had a technical lean, but it seems like more than half the people here are either trying to start arguments about why they prefer the S7 or complaining about how their 9th trade-in phone has a sub-millimeter gap with the removable module.
Note: This is not an invitation for someone to come in and defend themselves about why they're upset about the primer/paint or the unnoticeable screen bleed. I bought a hand-held computer, not a purse. I came to this forum to talk about the phone functionality, not listen to people tell me that the phone I bought is inferior because of something that has nothing to do with how the phone functions.
bhyurf said:
Note: This is not an invitation for someone to come in and defend themselves about why they're upset about the primer/paint or the unnoticeable screen bleed. I bought a hand-held computer, not a purse. I came to this forum to talk about the phone functionality, not listen to people tell me that the phone I bought is inferior because of something that has nothing to do with how the phone functions.
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Couldn't agree more.
toefurkey said:
I have to nitpick here (sorry!). If you lightly hold the button still as you shake the device, there is no noticeable sound. Yet there is certainly a sound from the shaken button and although I am not too familiar with the OIS sensor (I think it has something to do with correcting shaky hands like mine ruining photos?), I am quite sure it is not located in the power button.
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Sorry to double post... But yes, you are correct. Just tested this on mine. I still have to say tho... It's not as big a deal as many are making it out to be.
I just got my pink G5 yesterday, was at the shop and been through 3 units, first one had the silver line missing underneath the release hatch or scratched off, unit 2 soft white color burn on the screen when all color showing using a test app, on the unit 3, found a small dint just right at the edge between the main unit and battery adapter, but kept it, and didn't care about it as it isn't really noticable unless you really look close, it also has the light bleed when I checked this in a dark room, I have 14 days to return it, if i decide to, but yeh they all have minor problem, this isn't just LG, and i'm very picky but decide to keep the 3rd unit, it's solid built, works well and I really like it.
If people are have problems with their unit and can't accept it, exchange it or get a different phone, no one is forcing you to keep it.
I haven't had the gap issue and just went into the bathroom, no light bleed. Maybe there is a QC problem and I got a solid one? I'm not complaining. I know I'll have the monthly security update in six months while S7 people are still on June.
I'm surprised that the complain threads are allowed to go on. It not only hurts the site,it hurts the company that made the phones. I think some of the writers that review these phones are abusing their power and becoming a bit reckless.
EDIT
Ive also noticed that a lot of complaints are coming from people with 20 post or less
same here, this phone is dope. had the g2 then the g4 now this and havent really been disappointed with any of them. got used to ux 5 pretty quick. not in any rush to root stock feels so smooth once set up. ability to disable the bloat apps is cool. wide angle camera is super cool and the fingerprint scanner is actually really fast idk why people keep mentioning it being slow in reviews.
The clicky power button is annoying, but i'm trying not to use it. The chin gap worries me when it comes to water. Mainly though, people are just too picky.
Jonathan-H said:
The clicky power button is annoying, but i'm trying not to use it. The chin gap worries me when it comes to water. Mainly though, people are just too picky.
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A bit of rain or a splash here and there probably won't be a concern, even with the design of this phone. There's a video out of someone putting it in a sink full of water for 2 minutes and it survives just fine. I would not advise taking it in the shower or pool tho.
I for one love my G5. Started with the G2, fell in love with the rear buttons, migrated briefly to the Nexus 5X (couldn't live without Knock features and rear buttons), and now to the G5.
The G5 is really an evolution of the Nexus 5X, they are almost identical in physical size, except the fingerprint scanner is a smaller diameter, which is the cause of the semi-flakiness. It's too easy to just mash your finger across the sensor and miss the portion that got 'enrolled'. This can be addressed by enrolling your finger multiple times to get a larger portion of your finger tip, I've also found that my phone case helps guide just the tip of your finger to the scanner which greatly increases reliability!
It seems the G5 has been held to a different review standard than other devices due to its modularity. Instead of reviewing the G5 on its own merits plus cool potential for modules, it has been mostly reviewed on the merits of its lack luster existing modules and the weak stock launcher missing an app drawer. If I reviewed a new laptop I wouldn't judge it based on the available accessories, that would be ridiculous! The device reviews should stand on their own, anything else is just a cherry on top.
I don't see anyone mentioning the great call quality, the fantastic signal strength, and hardly any mention of the IR blaster! That thing is so useful - you can change TV channels at the gym, in hospitals, or on your couch if you can't reach the remote. Plus we have USB-C, I can't tell you how great a reversible connector is - no more fumbling at night trying to plug in, got used to this on the NX5 and won't go back.
Here are the main gripes summarized so we can see how ridiculously picky these are -
Light bleed (I would never have even known if I hadn't downloaded a specific app to test this!)
Finger print scanner flaky (see above, this is a non-issue)
Build quality issues (no doubt these do exist in some form or another on every device! my phone is fine)
Missing app drawer (use a 3rd party launcher or Home 4.0 from smart world)
Aesthetic (do you use a case?)
By the way, if you boost the DPI of your screen through ADB the usage experience gets much better! Mine is set to 540.
I think people have been too hard on this phone too, honestly. I just got it today and am pleased I have no chin gap, screen bleed, ECT.
Coming from the "Lagaxy S6" that I got on release because they promised me that the battery and performance would be the best thing since Jesus walked the earth was an absolute lie. I have never owned a phone with more horrible screen on and stand by time in my entire life. It was smooth for the first couple weeks and the usual lag came back (their apologists will never admit it and claim its been fixed) as well as the horrible RAM management fiasco.
Oh my god, what a joy to have a speedy keyboard, a fast messaging app, a phone that actually doesn't chew endless percentage points off my battery with the screen off, and apps still being in memory after a few minutes, I am in heaven. Oh and the spare battery module is nice, as well as the IR blaster someone else mentioned above. I was going to get the HTC 10 but after AndroidCentrals guys kept saying the battery really wasn't special I knew what j needed to do.
Thank you LG, you saved me from a year of absolute hell.
I too think the complaints are a bit too much. G2 , G3, and now G5 user. Haven't found even one negative so far with the G5. Love it!
Sent from my LGLS992 using Tapatalk
cigman said:
I too think the complaints are a bit too much. G2 , G3, and now G5 user. Haven't found even one negative so far with the G5. Love it!
Sent from my LGLS992 using Tapatalk
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Yep, I have not had any of the app crashes, LED bleeding, major chin issues ect that others have mentioned. This has honestly been my best battery life phone since the Galaxy S2 FIVE YEARS AGO. That is insane and quite telling to me, I am glad LG got this right. This is the first LG phone I have ever owned and it makes me wish I had tried their other offerings in the past, I may have been much happier. Once I get my other battery I will slap it in after work at 100% and likely will never have to worry about running out of battery again. I hope LG keeps up this trend because there are definitely a lot of us here who appreciate them being one of the last major flagship carriers to offer this feature.
Speaking of removal battery, I remember how people were literally foaming at the mouth at the loss of such features in other flagships, yet LG listened to smartphone enthusiasts and gave them more options than most other manufacturers. They definitely deserve way more credit for giving the consumer options.
I have never cared for a device's design and I'm not going to start now.
I do think the paint thingy is a good idea in order to hide the antenna lines but it seems to come off very easily, so a case would be mandatory.
Secondly, there are some QC issues across the board when it comes to the paint thingy, light bleeding out the screen, and a variable gap size where the module clips.
When you take into consideration that these days design is (almost) everything, hence the build quality, there's the rant about the G5. In all fairness, if similar issues would have arisen, Samsung or Apple would have also taken a beating.
That being said, even if I would receive a perfectly well built G5, I would still be semi disappointed :
- no camera improvement in low light situations (lights bleeding), although it is still one of the top performers
- no manual controls over filming while is was possible on the V10, why? It is clearly entirely possible since it seems to be a software development choice. I don't get it, LG says the G5 takes after the V10 but it lacks a native high quality DAC (the module is somewhat expensive and not available everywhere) and video manual controls
- this is a killer, only 32 gigs (same base storage since the G2 of old) of internal storage with no possibility to move apps the the SD card nor to convert the SD card into adoptable storage (though I would do it with ADB)
Even if it was possible natively to convert the SD card into adoptable storage, some apps like Spotify would then download everything directly to the small internal storage. I don't know why storage hasn't become a massive issue yet when you consider that OS (and skins like the LG UI), apps and photos aren't getting smaller anytime soon !
On the other hand, I love the secondary wide lens, but I fear it would be too much work to enjoy the G5 as it is. I am already juggling with different storage spaces with my G4 (internal, 128 gigs SD card, cloud and external (backups on my PC)). I need a lot of stuff offline since I'm travelling abroad quite a bit, so streaming content (Google photos, Spotify) is not always an available option.
Sent from my LG-H815 using Tapatalk
BR7fan said:
I'm surprised that the complain threads are allowed to go on. It not only hurts the site,it hurts the company that made the phones. I think some of the writers that review these phones are abusing their power and becoming a bit reckless.
EDIT
Ive also noticed that a lot of complaints are coming from people with 20 post or less
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Im even more surprised that this trend of starting threads to actively discredit people with legitimate issues is being allowed at all. When people have issues with a device IT SHOULD HURT THE COMPANY. Treating a massive multi billion dollar world wide corporation like its some sort of tiny start up charity is ridiculous.
You dont want the forum having complaints because it hurts the community somehow? From where im sitting what hurts the community is misleading ignorant crap like what the OP is trying to pull. Trying to convince people nothing is wrong in spite of the overwhelming evidence to the contrary is harmful to a community, only further hurts the reputation of the phone further. What do you think will happen when someone reads a thread like this and goes to buy the phone and finds out all the things he read where true? There goes the credibility of the community just because of some goofy ass notion that a device needs defended from itself.
Screen bleed: This is bound to happen with most all LCD devices. Even your LCD television will have this issue if the room and screen are dark enough. Some of you that have posted pictures do in fact have a relevant reason for return as it is pretty bad. But also, some of you are just being entirely too picky.
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OK find us another flagship phone with LCD screens that had even remotely close to this much backlight bleeding. Ill wait.
Didnt have that issue with my HTC one m8 or my Sony z3v. Dont have that issue with my gaming monitors either. QUALITY LCD panels DO NOT have noticeable backlight bleed. Its a staple of cheap poorly made budget panels.
AUX audio noise: This device is native 24bit lossless at 192kHz... MOST of the "cheap" aux cables you buy at the store just don't have the quality wiring inside that you need for this device, and will give you the audio hiss. You're gonna want something that is Audiophile grade (this just simply means high quality), with a thicker wire, better connectors, etc. The basic run of the mill cables just aren't gonna cut it with this device. I ended up going with THIS cable, and my hiss went away. (Your results may vary)
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Not even remotely close to true at all. The fact that you think the onboard snapdragon DAC is audiophile grade is cute but wildly incorrect. The fact that you think cables can cause this issue is even more incorrect. You dont need any sort of special size for headphone cables to be high quality thats just plain ignorance. We are talking tiny amounts of power not some 1200 watt amp powering 2 OHM subs. Go look at audiophile grade IEMs they dont run large cables at all. Your defense is flat out wrong, what causes that hiss is a number of things but nearly all would be internal. Poor internal shielding, defects in the amp etc. Cables are not going to cause this unless they are cut, or flat out defective.
Also, as a side note lossless would be your music files not the DAC, no special cables are required for higher quality audio and 9 times out of 10 that "thicker high grade" cable is just plastic and crap with the exact same amount of copper as the tiny ****.
Chin gap never bothered me so ill leave that.
The clicky power button: Really people? It's a click style power button to begin with. While I will agree the button cap (the part we actually see) could be a bit better than what it is, why is this even a quality complaint? Those of you that are shaking your phone in a silent room and "hearing" the button move are probably mistaken. While the button does have minuscule movement to it, what you are actually hearing is the OIS sensor moving. It's supposed to if you shake the phone.
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There is an issue at play here where the outer part of the button with the fingerprint sensor is coming unglued from the rest of it. Then its a matter of time before it moves the wrong way and you lose the fingerprint scanner altogether Thats the main reason you see people complaining and returning them because of the power button. The guy at my verizon store said thats the main reason he sees them coming back.
This notion that because you like the phone that you should stick your head in the sand and ignore the issues it has while trying to discredit anyone with actual issues is stupid. So is this mentality that people shouldnt be allowed to discuss said issues here. Just because you like the phone dont mean you get to sweep away all the negative attention its getting and pretend its all unicorns and rainbows in G5 land.
notinterested said:
Im even more surprised that this trend of starting threads to actively discredit people with legitimate issues is being allowed at all. When people have issues with a device IT SHOULD HURT THE COMPANY. Treating a massive multi billion dollar world wide corporation like its some sort of tiny start up charity is ridiculous.
You dont want the forum having complaints because it hurts the community somehow? From where im sitting what hurts the community is misleading ignorant crap like what the OP is trying to pull. Trying to convince people nothing is wrong in spite of the overwhelming evidence to the contrary is harmful to a community, only further hurts the reputation of the phone further. What do you think will happen when someone reads a thread like this and goes to buy the phone and finds out all the things he read where true? There goes the credibility of the community just because of some goofy ass notion that a device needs defended from itself.
OK find us another flagship phone with LCD screens that had even remotely close to this much backlight bleeding. Ill wait.
Didnt have that issue with my HTC one m8 or my Sony z3v. Dont have that issue with my gaming monitors either. QUALITY LCD panels DO NOT have noticeable backlight bleed. Its a staple of cheap poorly made budget panels.
Not even remotely close to true at all. The fact that you think the onboard snapdragon DAC is audiophile grade is cute but wildly incorrect. The fact that you think cables can cause this issue is even more incorrect. You dont need any sort of special size for headphone cables to be high quality thats just plain ignorance. We are talking tiny amounts of power not some 1200 watt amp powering 2 OHM subs. Go look at audiophile grade IEMs they dont run large cables at all. Your defense is flat out wrong, what causes that hiss is a number of things but nearly all would be internal. Poor internal shielding, defects in the amp etc. Cables are not going to cause this unless they are cut, or flat out defective.
Also, as a side note lossless would be your music files not the DAC, no special cables are required for higher quality audio and 9 times out of 10 that "thicker high grade" cable is just plastic and crap with the exact same amount of copper as the tiny ****.
Chin gap never bothered me so ill leave that.
There is an issue at play here where the outer part of the button with the fingerprint sensor is coming unglued from the rest of it. Then its a matter of time before it moves the wrong way and you lose the fingerprint scanner altogether Thats the main reason you see people complaining and returning them because of the power button. The guy at my verizon store said thats the main reason he sees them coming back.
This notion that because you like the phone that you should stick your head in the sand and ignore the issues it has while trying to discredit anyone with actual issues is stupid. So is this mentality that people shouldnt be allowed to discuss said issues here. Just because you like the phone dont mean you get to sweep away all the negative attention its getting and pretend its all unicorns and rainbows in G5 land.
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Well said, I had 3 replacements before i anally gave up and sent the phone back. This doesn't mean i didn't like the phone, i did, i really did but I am not going to pretend those issues dont exist and or will not arise in the future.
I want a device that is future proof not only in terms of performance but build quality. A blazing fast CPU is of no use if you dont have a working button to turn the phone on or off.
The screen started to behave in a weird way after installing CM13, it just flickers at low brightness, I thought it was a cm related issue so i flashed a stock marshmallow rom, but it didn't help=( could it be the marshmallow thing? or is the display dying? I'm also thinking it might be a battery issue... Can't check it right now.
I'll flash a lollipop rom to see if marshmallow is the culprit here.
Thread closed. It's pixel burn. Turns out amoled does not live too long. Very disappointed, my next choice is certainly not gonna be amoled
I think that I am going to heavily disappointing you.
Just received my new (used phone purchase) an S5 G900F, this worked all ready for two years in Switzerland, and today, technically this is in fantastic condition.
The first owner it seems that he did had good training at using and coexist with portable electronic devices.
Many others, them using their S5 as this to be a hammer, or exposing it to the elements (under the hot sun), or having it this dancing alone in a car compartment at any road bump, them they do looking for trouble.
Additionally any one sacrificed IP67, so him to use cheap cases and cover from eBay, he is also looking for trouble.
Before you even thought to defend your self by using text, just post four pictures of your phone exterior condition, so other to judge your skills at coexisting with portable devices.
neverbeenfrustrated said:
...Turns out amoled does not live too long....
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Not heard of this. I am also sure this is news to the millions of amoled owners. Any published study or online ref that amoled not lasting vs other screen types? Are there thousands of other amoled owners who have started threads here or in other forums with similar conclusions? This would surely be a well known issue if that were the case.
I did not start the thread to start a holy war between amoled lovers and haters, I myself have only used amoled smartphones my whole life. Later this day I'll post some photos so you can see in which condition my phone currently is. Speaking honestly I must admit that I have let it fall carelessly around 10 times for the period of 1.5 years, but the height from which the phone fell was always too little, it fell from my bed on to the floor about a few inches... Although it was once exposed to tap water by my careless reading of Samsungs manual, cuz I thought it was waterproof when in fact the only water that it can take was lil drops of rain.. I'm fully satisfied with the phone, it has served me greatly. But I am still disappointed
I am Blogger working for four years by following the sector of test and measurement equipment for electrical parameters.
In this planet most first implementations of OLED display over a multimeter, this caused even to me mixed feelings after performing some benchmarks / product review testing.
I was forced to seek even an opinion from a CEO him working in this industry.
Burn in of OLED's is a known problem
I had 3 used Galaxy S5 in 3 months, all of them were facing the same problem : Flickering screen on low brightness ( not caused by me I bought them like that )
I can tell that the device itself is so fragile and you must not ever drop it or you'll pay for your careless.
taoufiqlak said:
I had 3 used Galaxy S5 in 3 months, all of them were facing the same problem : Flickering screen on low brightness ( not caused by me I bought them like that )
I can tell that the device itself is so fragile and you must not ever drop it or you'll pay for your careless.
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i bought mine used 8 months ago, phone is over 2 years old, i dropped it hard multiple times, i do have a cheapo plastic bumper case for it, no problems, yet. fragile, idk.
my daughter bought it new 1 year ago, she got the flickering, got a new screen under warranty, luck of the draw
I have a S5 with flickering Brightness in Low Brightness, Too.
I dont use in High Luminosity conditions like Sun, Outdoor, Etc
And is normal to me.
Same problem here. Often green flickering too. And have to press power button many times to wake phone from standby.
Internet is full of this problem, even YouTube is full of that.
I will never buy a Samsung smartphone again.