Anyone having issues with video recording?
Its virtually useless to make a decent recording. The phone either can't focus or forgets to focus whilst recording. There's no way to focus either.
Feels like this 4.2 is a beta. That's if this phones problems are related to JB.
I have problems when taking pictures. After the first 4 or 5 it wont take no more. It just keeps the flash on and it keeps focusing over and over until i restart the camera.
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Hello all,
Feel like im having no luck with my phones. had a load of HTC One M8 all with problems.
Now im on my second Z2, first with that gap issue but this second one can only record full HD video for 7 mins on my test
So should I send it back? I tested this out by using google camera from play store and noticed the camera still running at 17 mins so would this mean softeware??
Sent from my D6503 using XDA Premium 4 mobile app
Really use should test with the stock camera app to rule out software.
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ILS_SuperNova said:
Hello all,
Feel like im having no luck with my phones. had a load of HTC One M8 all with problems.
Now im on my second Z2, first with that gap issue but this second one can only record full HD video for 7 mins on my test
So should I send it back? I tested this out by using google camera from play store and noticed the camera still running at 17 mins so would this mean softeware??
Sent from my D6503 using XDA Premium 4 mobile app
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That doesn't seem right. Have you tried 4K recording? Just curious to know how long your 4K videos would be before the overheat warning.
I just tested 4K recording just now, I got to 14:45 then got an overheat warning but the video saved. The phone wasn't even hot, it was just warm.
I think you should replace your phone, hope you have better luck with your new phone.
I think it may be a software issue also. I just tried recording a 4k video and my camera shut off at 4 minutes, the temperature right after the shutdown was 40 degrees C according to GSM battery monitor. I let the phone cool down to ambient temperatures and did some regular recording. I reached 17 minutes before manually shutting it down myself and the temperature was 40 degrees as well. My phone has gotten hotter than that while doing other things and it seemed fine. My guess is that the software is being too aggressive in trying to keep the phone cool during 4k recordings
I only got 4mins 30 seconds recording 4k then it shut down this is the reply from sony.
Dear Brian,
Thank you for contacting the Sony Xperia support centre.
We are sorry to hear of the issues you have been experiencing with recording using 4K video on your Sony Xperia Z2.
Sony Mobile is aware of some users encountering issues when shooting 4K video for extended periods.
4K capture is an advanced and professional video recording experience and shooting movies at this resolution can make significant demands on your phone's processor, memory and battery life.
Therefore for the best experience, we recommend you install a high capacity SD card (Xperia Z2 can take a card up to 64GB) and shoot 4K video in short bursts of no longer than a few minutes at a time.
We hope this information is of some assistance.
For the latest news, information and product support please visit www.sonymobile.com.
If you require any further assistance then please do not hesitate to contact us again. Please use the below link for all our contact information.
http://www.sonymobile.com/gb/support/contact-us/
Please be aware that should you not respond within 5 days of this email your query will be automatically closed. Any further communications will not reach our support and a new query will need to be raised.
Kind Regards,
Amy Garard
Sony Xperia UK Customer Services
Wonder what they say if I would say to them that mine overheats on 1.14 min at 4k, is this also long period for recording ?
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ahvipardik said:
Wonder what they say if I would say to them that mine overheats on 1.14 min at 4k, is this also long period for recording ?
Sent from my D6503 using XDA Free mobile app
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The key point is they say "Sony Mobile is aware of some users encountering issues when shooting 4K video for extended periods."
so if its only some users does that mean us that are suffering the problem have a faulty phone
1.14 minutes in my view isn't an extended period, recording my children for just over a minute then the phone shuts off in my opinion isn't acceptable.
Going back tomorrow but sounds to me this is happening on nearly every Z2 i havent tried 4K but will now.. But the fact that im getting only 7 mins on 1080p recording doesnt sound good...
This must be Sony software triggering a safety measure but its not needed as other camera apps work fine
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napkun said:
I think it may be a software issue also. I just tried recording a 4k video and my camera shut off at 4 minutes, the temperature right after the shutdown was 40 degrees C according to GSM battery monitor. I let the phone cool down to ambient temperatures and did some regular recording. I reached 17 minutes before manually shutting it down myself and the temperature was 40 degrees as well. My phone has gotten hotter than that while doing other things and it seemed fine. My guess is that the software is being too aggressive in trying to keep the phone cool during 4k recordings
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I understand what your trying to say, but why are the times so inconsistent, like some users only getting 5 mins and other users like myself getting 15 mins?
Pesetio said:
I understand what your trying to say, but why are the times so inconsistent, like some users only getting 5 mins and other users like myself getting 15 mins?
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This is a good point... Just tried 4K now and got 5 mins then camera shut off without a message.. Then tried another full HD and was up to 12 mins before i stopped then got the temp message...
Its a tricky one this.. After using google camera and getting longer it looked software but now with the different lengths of video it could actually be hardware....
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just did another 4k video this time saved it to SD card got 5 mins then shut down with no warning and video is corrupt said 42 C on battery monitor so looks like 40 c is the cut off temp.
ILS_SuperNova said:
This is a good point... Just tried 4K now and got 5 mins then camera shut off without a message.. Then tried another full HD and was up to 12 mins before i stopped then got the temp message...
Its a tricky one this.. After using google camera and getting longer it looked software but now with the different lengths of video it could actually be hardware....
Sent from my D6503 using XDA Premium 4 mobile app
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Could be a combination of both, I will do more 4k recordings when my screen protector arrives and see if the videos will last close to the same time as my first try.
Another test on 1080p 60fps gave me a camera shut down at 2 half mins :0 this is simpley shocking stuff on Sonys behalf..
Theres another thread on here regarding when users Z2 were made and some say theirs has overheating problem and others with same build time havent.. Not even any gaps to speak of..
Im hoping tomorrow i will recieve a better unit or Im gonna have to go back Samsungs way
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So the way I look at this, is under the Sales of Goods act in the UK, as Sony are advertising this as a 4k camcorder phone, given the current issue, its not of merchantable quality. I will stick with the Z2 for another 4 months (I love the phone in all other respects), in the hope they can rectify the issue by firmware and/or by a hardware revision and a unit swap. If neither of these materialise, I request a full refund and move to whatever is the best phone on the market at that time. I'm in a similar position with the Z2 tablet and its touchscreen response problem.
u guys are lucky. i get the over heating notice when recording 4K for 53 sec.
zanndoth said:
u guys are lucky. i get the over heating notice when recording 4K for 53 sec.
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Lucky.. I get it on standard full hd recording... I wont use 4K but full hd i.will
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If recording 1080p and it shuts down after a min etc take it back i tried 1080p last night got over 30 minutes no warnings etc i closed it down myself battery temp was showing about 35 oC
To be honest guys. These are the first generation of 4k video recording devices. It'll take some time to make this feature solid
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zodiac100 said:
To be honest guys. These are the first generation of 4k video recording devices. It'll take some time to make this feature solid
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If the hardware isn't up to the job yet, the feature should probably be disabled. A bit late now of course, but Sony must have done sufficient testing and been aware of the overheating issue before it was unveiled at MWC?
I do think that Sony will be working hard to fix the problem in software, so there's perhaps still hope (does the Note 3 get that hot when recording 4K for example?) but otherwise I think this problem isn't going to go away and sooner or later some of the big websites, Watchdog (a consumer programme in the UK for those that aren't from here) and so on will go to town on them.
Hello all, recently, since the T-mobile Samsung galaxy s6 edge update, my phone is not able to play video correctly. To the best of my knowledge it did not occur before the update, but i cannot assure you that. So what happens is every time i play a video, whether its Instagram, Snapchat, Vine, or my personal videos, it starts to bug out. Whenever i play a video, 4-5 seconds after the start of the video, there is, what i can best describe as iPhone slow motion effect. The start of the video there is no defect, but once a few seconds pass, the video lags heavily. Although the video slows down, the audio never seems to falter. This has happened constantly since i noticed it.
Samsung Galaxy S6 Edge 32 gb
Android Version : 5.1.1
Go to developer options then click use awesome player instead of nuplayer
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Fixmyphonepls said:
Hello all, recently, since the T-mobile Samsung galaxy s6 edge update, my phone is not able to play video correctly. To the best of my knowledge it did not occur before the update, but i cannot assure you that. So what happens is every time i play a video, whether its Instagram, Snapchat, Vine, or my personal videos, it starts to bug out. Whenever i play a video, 4-5 seconds after the start of the video, there is, what i can best describe as iPhone slow motion effect. The start of the video there is no defect, but once a few seconds pass, the video lags heavily. Although the video slows down, the audio never seems to falter. This has happened constantly since i noticed it.
Samsung Galaxy S6 Edge 32 gb
Android Version : 5.1.1
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Brava27 said:
Go to developer options then click use awesome player instead of nuplayer
Sent from my SM-G920W8 using Tapatalk
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Feedback please if that helps you. Thank you for Sir Brava27 for trying to give a solution.
I have camera focus problem sometimes. And first 3 months all is ok. And i think after Android 5.0 this priblem begins. Sometimes all is ok 2-3 days then some time again ficus problem. I have N910C international version.
I hsve recorded video if this issue and posted it to YouTube.
https://youtu.be/YF0taNytnks
Hello to big family xda developers
A question ;I have Samsung galaxy a7 and facing a big shortage in default camera app
Camera can’t record slow motion and I can’t see any option like 60 fps record and…
I try to solved this problem by app like slow pro,slow motion video fx and any app like this
But this app can’t record more than 30fps only slow motion normal frame that didn’t thing I looking 4
even in some app I apply 60fps but output still 30f
even try to install s5 camera app but didn't install and htc cam not running lg cam not work correctly
I want know I can record 60 fps video? Introduce me app
lollipop/no root
XDA Visitor said:
Hello to big family xda developers
A question ;I have Samsung galaxy a7 and facing a big shortage in default camera app
Camera can’t record slow motion and I can’t see any option like 60 fps record and…
I try to solved this problem by app like slow pro,slow motion video fx and any app like this
But this app can’t record more than 30fps only slow motion normal frame that didn’t thing I looking 4
even in some app I apply 60fps but output still 30f
even try to install s5 camera app but didn't install and htc cam not running lg cam not work correctly
I want know I can record 60 fps video? Introduce me app
lollipop/no root
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Hello, and thank you for using XDA Assist!
It's probably a limitation of the camera itself, not dictated by any camera app.
At any rate (to see if I can prove myself wrong), I am connecting this thread to the forum your device experts can be found:
> Samsung Galaxy A Series > Galaxy A3, A5, A7, A8 Q&A, Help & Troubleshooting
Please note, to respond to replies, you will need to be registered for an XDA account.
Hope this helps, and good luck!