The camera overheating issue - Xperia Z2 General

Hello all,
Feel like im having no luck with my phones. had a load of HTC One M8 all with problems.
Now im on my second Z2, first with that gap issue but this second one can only record full HD video for 7 mins on my test
So should I send it back? I tested this out by using google camera from play store and noticed the camera still running at 17 mins so would this mean softeware??
Sent from my D6503 using XDA Premium 4 mobile app

Really use should test with the stock camera app to rule out software.
Sent from my D6503 using XDA Premium 4 mobile app

ILS_SuperNova said:
Hello all,
Feel like im having no luck with my phones. had a load of HTC One M8 all with problems.
Now im on my second Z2, first with that gap issue but this second one can only record full HD video for 7 mins on my test
So should I send it back? I tested this out by using google camera from play store and noticed the camera still running at 17 mins so would this mean softeware??
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
That doesn't seem right. Have you tried 4K recording? Just curious to know how long your 4K videos would be before the overheat warning.
I just tested 4K recording just now, I got to 14:45 then got an overheat warning but the video saved. The phone wasn't even hot, it was just warm.
I think you should replace your phone, hope you have better luck with your new phone.

I think it may be a software issue also. I just tried recording a 4k video and my camera shut off at 4 minutes, the temperature right after the shutdown was 40 degrees C according to GSM battery monitor. I let the phone cool down to ambient temperatures and did some regular recording. I reached 17 minutes before manually shutting it down myself and the temperature was 40 degrees as well. My phone has gotten hotter than that while doing other things and it seemed fine. My guess is that the software is being too aggressive in trying to keep the phone cool during 4k recordings

I only got 4mins 30 seconds recording 4k then it shut down this is the reply from sony.
Dear Brian,
Thank you for contacting the Sony Xperia support centre.
We are sorry to hear of the issues you have been experiencing with recording using 4K video on your Sony Xperia Z2.
Sony Mobile is aware of some users encountering issues when shooting 4K video for extended periods.
4K capture is an advanced and professional video recording experience and shooting movies at this resolution can make significant demands on your phone's processor, memory and battery life.
Therefore for the best experience, we recommend you install a high capacity SD card (Xperia Z2 can take a card up to 64GB) and shoot 4K video in short bursts of no longer than a few minutes at a time.
We hope this information is of some assistance.
For the latest news, information and product support please visit www.sonymobile.com.
If you require any further assistance then please do not hesitate to contact us again. Please use the below link for all our contact information.
http://www.sonymobile.com/gb/support/contact-us/
Please be aware that should you not respond within 5 days of this email your query will be automatically closed. Any further communications will not reach our support and a new query will need to be raised.
Kind Regards,
Amy Garard
Sony Xperia UK Customer Services

Wonder what they say if I would say to them that mine overheats on 1.14 min at 4k, is this also long period for recording ?
Sent from my D6503 using XDA Free mobile app

ahvipardik said:
Wonder what they say if I would say to them that mine overheats on 1.14 min at 4k, is this also long period for recording ?
Sent from my D6503 using XDA Free mobile app
Click to expand...
Click to collapse
The key point is they say "Sony Mobile is aware of some users encountering issues when shooting 4K video for extended periods."
so if its only some users does that mean us that are suffering the problem have a faulty phone

1.14 minutes in my view isn't an extended period, recording my children for just over a minute then the phone shuts off in my opinion isn't acceptable.

Going back tomorrow but sounds to me this is happening on nearly every Z2 i havent tried 4K but will now.. But the fact that im getting only 7 mins on 1080p recording doesnt sound good...
This must be Sony software triggering a safety measure but its not needed as other camera apps work fine
Sent from my D6503 using XDA Premium 4 mobile app

napkun said:
I think it may be a software issue also. I just tried recording a 4k video and my camera shut off at 4 minutes, the temperature right after the shutdown was 40 degrees C according to GSM battery monitor. I let the phone cool down to ambient temperatures and did some regular recording. I reached 17 minutes before manually shutting it down myself and the temperature was 40 degrees as well. My phone has gotten hotter than that while doing other things and it seemed fine. My guess is that the software is being too aggressive in trying to keep the phone cool during 4k recordings
Click to expand...
Click to collapse
I understand what your trying to say, but why are the times so inconsistent, like some users only getting 5 mins and other users like myself getting 15 mins?

Pesetio said:
I understand what your trying to say, but why are the times so inconsistent, like some users only getting 5 mins and other users like myself getting 15 mins?
Click to expand...
Click to collapse
This is a good point... Just tried 4K now and got 5 mins then camera shut off without a message.. Then tried another full HD and was up to 12 mins before i stopped then got the temp message...
Its a tricky one this.. After using google camera and getting longer it looked software but now with the different lengths of video it could actually be hardware....
Sent from my D6503 using XDA Premium 4 mobile app

just did another 4k video this time saved it to SD card got 5 mins then shut down with no warning and video is corrupt said 42 C on battery monitor so looks like 40 c is the cut off temp.

ILS_SuperNova said:
This is a good point... Just tried 4K now and got 5 mins then camera shut off without a message.. Then tried another full HD and was up to 12 mins before i stopped then got the temp message...
Its a tricky one this.. After using google camera and getting longer it looked software but now with the different lengths of video it could actually be hardware....
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Could be a combination of both, I will do more 4k recordings when my screen protector arrives and see if the videos will last close to the same time as my first try.

Another test on 1080p 60fps gave me a camera shut down at 2 half mins :0 this is simpley shocking stuff on Sonys behalf..
Theres another thread on here regarding when users Z2 were made and some say theirs has overheating problem and others with same build time havent.. Not even any gaps to speak of..
Im hoping tomorrow i will recieve a better unit or Im gonna have to go back Samsungs way
Sent from my D6503 using XDA Premium 4 mobile app

So the way I look at this, is under the Sales of Goods act in the UK, as Sony are advertising this as a 4k camcorder phone, given the current issue, its not of merchantable quality. I will stick with the Z2 for another 4 months (I love the phone in all other respects), in the hope they can rectify the issue by firmware and/or by a hardware revision and a unit swap. If neither of these materialise, I request a full refund and move to whatever is the best phone on the market at that time. I'm in a similar position with the Z2 tablet and its touchscreen response problem.

u guys are lucky. i get the over heating notice when recording 4K for 53 sec.

zanndoth said:
u guys are lucky. i get the over heating notice when recording 4K for 53 sec.
Click to expand...
Click to collapse
Lucky.. I get it on standard full hd recording... I wont use 4K but full hd i.will
Sent from my D6503 using XDA Premium 4 mobile app

If recording 1080p and it shuts down after a min etc take it back i tried 1080p last night got over 30 minutes no warnings etc i closed it down myself battery temp was showing about 35 oC

To be honest guys. These are the first generation of 4k video recording devices. It'll take some time to make this feature solid
Sent from my D6503 using XDA Free mobile app

zodiac100 said:
To be honest guys. These are the first generation of 4k video recording devices. It'll take some time to make this feature solid
Click to expand...
Click to collapse
If the hardware isn't up to the job yet, the feature should probably be disabled. A bit late now of course, but Sony must have done sufficient testing and been aware of the overheating issue before it was unveiled at MWC?
I do think that Sony will be working hard to fix the problem in software, so there's perhaps still hope (does the Note 3 get that hot when recording 4K for example?) but otherwise I think this problem isn't going to go away and sooner or later some of the big websites, Watchdog (a consumer programme in the UK for those that aren't from here) and so on will go to town on them.

Related

camera record problem

have anyone when use the video record the screen will hang there for 1s n going on smooth later n hang again? i had try to reformat use the sony update, but the problem didnt slove, any solution:-S
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No solution for you just letting you know I have had the same problem it stutters for a second then continued :-/
Sent from my LT15i using Tapatalk
Same here. It stops for a second or two. Then it continue recording.
But not all the time.
i have the same problem here
I was recording a clip about 3-4 mins into recording it hanged and continued then hanged again this time fatally as I had to force close the camera app. however i did not lose the footage ....
Same here but with no freeze. I have ever record for 12 minutes.
GN Multimedia-Xperia Arc
Is this unsolved promblem??
Sent from my LT15i (Xperia Arc) using Tapatalk
Could it be sdcard related maybe??
Sent from my X10a using XDA App
I had this issue to but it solved it by itself. what i think is ram related not SD i have a class6 SD card. now i kill often all apps and have no lag anymore. i think this is why HC put more ram in the phones and why nexus s doesn't record 720p.
ps: when it lagged the sound was off on the playback.
when i record, it has a momentary glitch after about 5 seconds, for about half a second then carries on recording, happens every time.
Yes I can also confirm that after recording a 720p film I get 2-3 short stutters on playback. Going to try again with auto focus and sound turned off.
Sent from my LT15i using XDA App
I have similar problem too. 38s video recording seems fine, but I couldn't do playback. Then when I try to force-playback the video, it went silent after 10 seconds mark.
I have the same video recording glitch problem too..
Only got a slight pause when there was a lot of motion in the clip. If the subjects were stationary without much background movement, there's no stuttering while recording.
hi.. I am part of a uk test lab that SE have set up.. I have raised this issue with them and I'm awaiting a response.. might be a week or two though as it goes via their products director. commodoor - your point about memory makes sense..the app probably needs tweaking to reserve more memory when it starts, or when HD video recording is activated.
Sent from The Arc!
Guys, try to switch off image stabilizer in video mode
General_Grant said:
Guys, try to switch off image stabilizer in video mode
Click to expand...
Click to collapse
Woww it seems to work.. with image stablizer off in video mode, no glitch or any problem with video recording Thanks General Grant
Nope... even after turning off image stabilizer, still doesn't work.. What works is if I restart the phone. After using it for about half hour with some applications running, the problem comes on again. It's pretty consistent.
General_Grant said:
Guys, try to switch off image stabilizer in video mode
Click to expand...
Click to collapse
Tried to do 50s video with IS off. The problem gone
Tried it with 5min+ recording. No problem either.
I guess the problem is really the IS feature.
Yep still getting stutters in recording with IS off. Have tried changing focus settings but nothing seems to work. Have also updated to the latest. 184 build.
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Camera odd issues [global bug from HC to ICS]

Hi all, just nabbed a 7.7 today moving away from the p1000. I started playing around with the camera and I immediately noticed some oddities especially when switching to video mode set at 720p quality.
Below are screenshots taken with my SGS 2, where I placed the tablet stationary at a certain distance from my printer and tested different resolution settings on the camera, while maintaining the tablet in same position at all times.
First a test with the picture mode, the distances between 480p and the highest quality isn't very noticeable but it's there,
480p
Highest quality with widescreen
This, I have no problems whatsoever, taking pictures still feels the same as the p1000 and that's good because I'm used to that.
Next is where I am really confused. When switching to video mode, I noticed the entire printer seems to be zoomed in closer and the graininess has increased drastically (I suspect the increased in graininess comes from zooming too close to it). I have checked everywhere in the menu to look for zoom settings but alas, after googling around the tablet's default camera app doesn't support zoom at all. Which brings me to an even bigger problem, as it just feels out of place when everything is zoomed in whenever I wanted to take a video recording. After turning down the quality to 480p, it felt so much better with the distancing between the object and the camera. Pics below will show the comparison between both settings,
480p video
720p video
Is everyone else having this same oddity with their camera as well? I hope its not a 'normal' thing cause I'd be hating it immensely (just using 480p mode in the meantime) :|
any kind sgt owners willing to test this out for me and give a feedback?
at least I could pinpoint if its a hardware or software problem, if its different between other tablets.
I am having the same problem. I was wanting to use my 7.7 as a uStream live streaming device for some of our company events, and because of this problem, I am using my phone instead, which sucks because phone calls can interupt!
Anyone else notice vid camera zoomed all of the way in, with no other way to zoom out. Is there a fix?
I have never used 720p video recording before, but after reading this thread I just tried it. Same problem as reported. On 480p everything works fine, but on 720p vid is zoomed in alot. Also quality is way worse than on 480p.
I guess without this thread I would have never noticed that, but this is indeed a huge bug that should not happen on final software for an expensive device like this.
It is advertised with hd video recording after all...
thanks guys for the feedback!
I was almost tempted to try another firmware but with different SGT 7.7's out there affected by this bug, it needs to be reported.
I am pretty sure it is a software problem which is causing the camera to zoom in on HD mode (digital zooming is possible with third party software as I have tried it)
Also, because it is always digitally zoomed in, the quality/graininess will be a lot worse, this is what every tab 7.7 owner will be looking at.
Could anyone guide me to report this directly to Samsung? I'm hoping its fixed before official ICS!
bump, anyone else having the same issues with their camera just give a feedback here.
+1
Also the text is cut off in settings when in landscape.. geez
I have the same issue. Tried using a video recorder app off the market and it would digital zoom 720p and 480p so that wasn't any help.
Sent from Samsung Galaxy Tab 7.7 4G
mgleed said:
I have the same issue. Tried using a video recorder app off the market and it would digital zoom 720p and 480p so that wasn't any help.
Sent from Samsung Galaxy Tab 7.7 4G
Click to expand...
Click to collapse
yeap great feedback
please guys, I am sure this is a worldwide problem for every sgt 7.7 out there,
the default factory setting on the camera is broken
need some experts on this issue and if there's a possible fix
Anyone running XXLC3 rom from mars? Since im still on XXLA4, but i have deodexed XXLC3 rom, so later these evening i'll test the latest camera to see how far this bug goes..
anyone with the new official ICS rom be able to test the camera out to see if they resolved this problem in a stealth fix?
my tab's with mum so I can't try it
I will forever be in your debt
Just installed open Austria ICS and the bug is still there
Sent from my GT-P6800 using xda premium
kishd said:
Just installed open Austria ICS and the bug is still there
Sent from my GT-P6800 using xda premium
Click to expand...
Click to collapse
wow that sucks ! I dont have the sgt 7.7 with me but this is too serious to be overlooked
i guess based on the amount of responses in this thread most of the tab owners never really cared about 720p video recording
this is my FINAL samsung android product... I feel that they have dropped the ball this time, their pinnacle being SGS 2 and I will always remember the younger days when samsung was focused on something good,
now they are just releasing products like different branded cereal without even tasting them first.
someone explained this one to me before since I hate the 'zoom' effect of the screen as well, but as per his explanation, this could be due to the camera pixel, we have a 3.2 on board camera, using it in 3.2mpxl snapper makes use of the whole image sensor pixel array. using the 720P video on the other hand will use only a portion of that array and the software automatically fill the screen. I don't have an explanation regarding the full screen, un-zoomed 480P though,
I dont find this as a problem but if we can just have this adjusted (zoom in and out) it would be much better
Sammy juat stopped caring about their tabs. Gs3 is making sales targets. Thats good enough for them. Too bad! 7 inch market is super competative. If they dont act fast they will lose just like blackbery and their underdeveloped playbok
Sent from my GT-P6800 using xda app-developers app
haksam said:
anyone with the new official ICS rom be able to test the camera out to see if they resolved this problem in a stealth fix?
Click to expand...
Click to collapse
I am so angry I'm considering ditching Samsung. ICS finally arrived in the UK via Kies a couple of days ago. I didn't have this issue with Honeycomb but now with ICS my P6800 video camera, when in HD mode displays a zoomed image. The only reason I;m not ditching it right now is because of the SuperAMOLED screen - the same reason I paid silly money for it when I could have gotten a Nexus.
I have done some recherching and found out this is not a bug! Many devices have this. I'll try to explain what happens:
If you record videos in HD, your device has to downscale the video to show it to you on display while at the same time saving it in HD resolution and keeping the promised frame rate. This needs too much processing power, framerate would just drop. So they use a little trick: If you don't downscale the preview but only show a small part of what the sensor gets you save alot of processing power. But on the other hand it gives you the noticed "zoomed-in" look, also the image quality is less because it does not use the whole sensor (like it would on a still).
The saved video should look normal (not zoomed-in).
Hope my english is not too bad so you can understand what I mean
Camera ics + doesnt zoom in when recording ^^
Sent from my GT-P6800 using xda premium
boelze said:
I have done some recherching and found out this is not a bug! Many devices have this. I'll try to explain what happens:
If you record videos in HD, your device has to downscale the video to show it to you on display while at the same time saving it in HD resolution and keeping the promised frame rate. This needs too much processing power, framerate would just drop. So they use a little trick: If you don't downscale the preview but only show a small part of what the sensor gets you save alot of processing power. But on the other hand it gives you the noticed "zoomed-in" look, also the image quality is less because it does not use the whole sensor (like it would on a still).
The saved video should look normal (not zoomed-in).
Hope my english is not too bad so you can understand what I mean
Click to expand...
Click to collapse
Tried recording but when playing back its the same image quality as recording it does not change
Sent from my GT-P6800 using xda premium
Standard poor copy-paste response from Samsung, which appear not to acknowledge that the device isn't a telephone:
Thank you for contacting Samsung and I have pleasure in providing the following assistance.
I’m sorry you are having issues with your device after upgrading the firmware. I can understand your frustration about this.
Old systems settings can be left on the phone after an update occurs, which is why we usually recommend a full factory reset after updating. If this isn’t done your device may begin to give false readings from system resources, or experience technical problems, which may explain the issue you are having.
We would advise on doing the following, which is designed to reset the settings on your device. Please back up your device using Samsung KIES before you do this.
1) Remove the battery for at least 40 minutes, put the battery back in and allow it to fully discharge. Afterwards, perform a full battery charge with the device turned off. Do not interrupt the charging process.
2) After the battery is fully charged, we would like you to perform a full factory reset, which can be done via Settings > Backup > Reset.
This process will reset your device, remove old system files that are no longer needed and enable your device to operate normally again.
Please let us know if your device continues to experience problems after the reset so we can investigate further.
If you require any further assistance, please contact Samsung again and we will be more than happy to help.
Kind regards
SEUK ERMS
Online Support Team
SAMSUNG Customer Support Centre
---------- Post added at 12:13 PM ---------- Previous post was at 11:51 AM ----------
boelze said:
I have done some recherching and found out this is not a bug! Many devices have this. I'll try to explain what happens:
If you record videos in HD, your device has to downscale the video to show it to you on display while at the same time saving it in HD resolution and keeping the promised frame rate. This needs too much processing power, framerate would just drop. So they use a little trick: If you don't downscale the preview but only show a small part of what the sensor gets you save alot of processing power. But on the other hand it gives you the noticed "zoomed-in" look, also the image quality is less because it does not use the whole sensor (like it would on a still).
The saved video should look normal (not zoomed-in).
Click to expand...
Click to collapse
I must respectfully disagree. If that were the case then the behaviour should have been the same prior to the ICS update. Also, when copying the video off the device and playing it back on a FullHD capable device the quality is still poor.

Xperia Z2 stupit camera overheat.

@today my daughter sport day I m use the z2 for photo shot n video record, what the stupit sony xperia z2 camera not use more than half an hour already overheat and the camera app stop working an force close it self. I lost my daughter beautiful moments!!! Sony what you do the detail make the different?!!! Can I wait the stupit device cool down or I told them to stop the event first until my stupit device cool down and keep on shoting n record !!!!???? No more sony Device. Back to samsung!!!!!!! This is serious problem when u had someting important to record n you stupit sony Z2 told you I overheat hot hot hot I need to cool down first, What the Sony your answer??!! Please share.
Sent from my D6503 using XDA Premium 4 mobile app
kkkok8051 said:
@today my daughter sport day I m use the z2 for photo shot n video record, what the stupit sony xperia z2 camera not use more than half an hour already overheat and the camera app stop working an force close it self. I lost my daughter beautiful moments!!! Sony what you do the detail make the different?!!! Can I wait the stupit device cool down or I told them to stop the event first until my stupit device cool down and keep on shoting n record !!!!???? No more sony Device. Back to samsung!!!!!!! This is serious problem when u had someting important to record n you stupit sony Z2 told you I overheat hot hot hot I need to cool down first, What the Sony your answer??!! Please share.
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I have to postpone my z2 purchase. Thank for sharing.
Send from my C6903 using TapatalkPro
my SG device: Z1 rooted 136 ROM by NUT with 2.7.123 xzdualrecovery, mod by GavityBox 3.1.0 [JB]
Samsung S2 in sleeping mode.
Yes this make me soooooooo madddddd!!!!!!!!!
At least let more people know in the market not only sony device, we have more choices!
I miss my daughter sport day beautiful movement n memory!!!!! This memory can't use money buy it.
Sony said etails make the different
I said: details make sony stupit.
I also report to sony about this happen.
This is call Sony Smartphone!!!!! Who agree that? We paid the high price n get this kind the stupitphone funtion (overheat n force close)!!!!!!!!!!!!
Sony do you know what is mean of smart.
If you don't know use google translate to find out.
Sony shame of you.
Sent from my D6503 using XDA Premium 4 mobile app
kkkok8051 said:
@today my daughter sport day I m use the z2 for photo shot n video record, what the stupit sony xperia z2 camera not use more than half an hour already overheat and the camera app stop working an force close it self. I lost my daughter beautiful moments!!! Sony what you do the detail make the different?!!! Can I wait the stupit device cool down or I told them to stop the event first until my stupit device cool down and keep on shoting n record !!!!???? No more sony Device. Back to samsung!!!!!!! This is serious problem when u had someting important to record n you stupit sony Z2 told you I overheat hot hot hot I need to cool down first, What the Sony your answer??!! Please share.
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Were you recording in 4k? To be honest, I've never heard of anybody using their phone to record a 30 minute video. Even my Canon DSLR will have to take time to cool down when recording videos for long periods of time.
Also, I understand you're mad but is it really necessary to copy and paste the same comment on every thread? I may be a lurker but I still want to see actual discussions. I don't want to see your spamming.
To prevent Overheat in camera. Go to setting > apps > all and delete all social app and unnecessary apps
HeartUnderBlade said:
Were you recording in 4k? To be honest, I've never heard of anybody using their phone to record a 30 minute video. Even my Canon DSLR will have to take time to cool down when recording videos for long periods of time.
Also, I understand you're mad but is it really necessary to copy and paste the same comment on every thread? I may be a lurker but I still want to see actual discussions. I don't want to see your spamming.
Click to expand...
Click to collapse
I just record use for superior auto. And you no need record to 30 min,
5 to 8 min record 5 to 10 pictures shooting after that post on Facebook. Later second event start keep shooting n video recording and your smartphone suddenly close down!!!!!!
Bro I think we had responsibility to share what problem we face it and find out some solution. You think this is my first sony device? I m sony fans. Scene on Sony Ericsson T10.
Not only this problem.
I brought smartwatch n smartband together pair with my z2 when I use my smartwatch media player my device will restart. I try to reset my smartwatch n reinstall update of my device problem still not solve. Hello!!! It this I paid for and get this kind the service from sony?
Battery drain I can accept it because in the same time I use bluetooh to connected two smart wear.
Device get it hot I also can accept it, because this z2 is waterproof n dustproof.
But this camera close down I can't accept it!!!!!!!
My BMW won't told me need for cool down temporary because of overheat.
If I make you uncomfortable at xda forum, please forgive me. I just want to share what problem I face, and also report this problem at xperia care department. Hope sony can give us fully support and solution.
I told you a secret last year My Z ultra also like this problem. After 1 week I traded in.
Sent from my D6503 using XDA Premium 4 mobile app
The phone is water proof so I'd recommend having a bucket of iced water to dump it in for a couple of minutes to cool it down. Should then be good for another half hours 4k recording session. Just kidding mate. Maybe you could take the phone back and get a refund or replacement. It is a known issue after all
Sent from my D6503 using XDA Premium 4 mobile app
Were you recording in 1080p or 4K ?
El.Guaje said:
To prevent Overheat in camera. Go to setting > apps > all and delete all social app and unnecessary apps
Click to expand...
Click to collapse
Yes, bro thanks for you suggestions, just now I also received one msg said convert those video n pictures in the internal storage don't use sd card to save it.
You know what, For Example I buy a 4 wheels drive but you cannot drive at extreme way only at highway. You get what i mean.
Or I buy the smartphone and the smartphone told me when I hot may not funtional and will be close down. (WHAT IS MEAN OF SMARTPHONE)
Or I buy the beer and without the alcohol.
(WHY I NEED TO DRINK BEER)
Why sony camera app can let us save our pictures n video at sd card? Because sony camera app setting got this features! But sony said will make your device unstable except you use class 10 sd card (yes my it class 10 32g sd card).
Do you think really stable when I use class 10????
Sent from my D6503 using XDA Premium 4 mobile app
alchopop said:
The phone is water proof so I'd recommend having a bucket of iced water to dump it in for a couple of minutes to cool it down. Should then be good for another half hours 4k recording session. Just kidding mate. Maybe you could take the phone back and get a refund or replacement. It is a known issue after all
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hahaha! Good idea but no more next time to use this device.
sent from my sm-n9005 samsung
randomuseresato said:
Were you recording in 1080p or 4K ?
Click to expand...
Click to collapse
I m use superior auto setting.
sent from my sm-n9005 samsung
kkkok8051 said:
I m use superior auto setting.
sent from my sm-n9005 samsung
Click to expand...
Click to collapse
maybe they made the phone waterproof just so you can dunk it into water to cool it down
SexyIceCream said:
maybe they made the phone waterproof just so you can dunk it into water to cool it down
Click to expand...
Click to collapse
sent from my sm-n9005 samsung
I will make this very reasonable for you... The camera is processing a large amount of Data... Whether it was 4k or not, 1080p... thats enough to make it very hot indeed. The large amount of data is enough to crash the phone if its being stored in the RAM.
I agree it shouldnt close and that its quite bad but I would say Sony will fix this in a ROM shortly
fkofilee said:
I will make this very reasonable for you... The camera is processing a large amount of Data... Whether it was 4k or not, 1080p... thats enough to make it very hot indeed. The large amount of data is enough to crash the phone if its being stored in the RAM.
I agree it shouldnt close and that its quite bad but I would say Sony will fix this in a ROM shortly
Click to expand...
Click to collapse
Thanks you so much your reply. Now I cool down like z2 camera. Not mad no force close!!! I M use back my Samsung Note 3 for 4k recording. My Note 3 even don't give me any problem.
I believe we buy the smartphone is for convenience and fun, if the smartphone don't give us what we need what for I buy it.
We're consumer
we buy the features
we buy the brand
we buy the trust
we buy the support,
and I reward come back it the litter camera force close bug. Do you believe it??
sent from my sm-n9005 samsung
kkkok8051 said:
Thanks you so much your reply. Now I cool down like z2 camera. Not mad no force close!!! I M use back my Samsung Note 3 for 4k recording. My Note 3 even don't give me any problem.
I believe we buy the smartphone is for convenience and fun, if the smartphone don't give us what we need what for I buy it.
We're consumer
we buy the features
we buy the brand
we buy the trust
we buy the support,
and I reward come back it the litter camera force close bug. Do you believe it??
sent from my sm-n9005 samsung
Click to expand...
Click to collapse
Hey Fella
I also had the Note 3 with 4K vid and it got stupidly hot... I do believe.... but every product has its bad starts!... IE Camera FC, Memory leakage etc. But you have every right to Rant
fkofilee said:
Hey Fella
I also had the Note 3 with 4K vid and it got stupidly hot... I do believe.... but every product has its bad starts!... IE Camera FC, Memory leakage etc. But you have every right to Rant
Click to expand...
Click to collapse
Yes, bro you right every product has its bad starts. We can't use it to compare each other.
Yeah, my note 3 also get hot but the camera app won't force close. By the way this sony mistakes I can't accept it. My note 3 rooted use omega rom stable and battery last.
Z2 original no root. I can said Sony disappointed me.
I really support Sony:
Smartwatch
Smartband
Sony Srb speaker
SONY HEADPHONE
Smartphone
Ps3/4
Sony vaio multi flip
Sony TV
sent from my sm-n9005 samsung
kkkok8051 said:
@today my daughter sport day I m use the z2 for photo shot n video record, what the stupit sony xperia z2 camera not use more than half an hour already overheat and the camera app stop working an force close it self. I lost my daughter beautiful moments!!! Sony what you do the detail make the different?!!! Can I wait the stupit device cool down or I told them to stop the event first until my stupit device cool down and keep on shoting n record !!!!???? No more sony Device. Back to samsung!!!!!!! This is serious problem when u had someting important to record n you stupit sony Z2 told you I overheat hot hot hot I need to cool down first, What the Sony your answer??!! Please share.
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Z2 suffers overheat... S5 suffers from camera failure... but hey, overheat can be fixed by software update where S5 camera failure fixed only by replacing the device.
SexyIceCream said:
maybe they made the phone waterproof just so you can dunk it into water to cool it down
Click to expand...
Click to collapse
That isn't a good idea. Doing so might result in the back glass getting cracked. So Do NOT try this
kkkok8051 said:
sent from my sm-n9005 samsung
Click to expand...
Click to collapse
Don't try to p** on it. Xperia is natural water resistant but not for salt water
Sent from my iPhone using Tapatalk (while waiting for XZ2)

Xperia Z2 won't let you record more than ~5 minutes of 4K video

"Sony Xperia Z2 won't let you record more than ~5 minutes of 4K video (and neither will Note 3 and S5)"
4K video recording is slowly but surely clawing its way into the mobile scene, and although its adoption is quite limited thus far, some manufacturers who are feeling more adventurous than others are starting to build the feature into some of their premium smartphones. Some of the first models offering 4K video recording are Samsung's Galaxy Note 3 and S5, as well as Sony's Xperia Z2, which recently got released on the market to become what's considered one of the finest handsets money can buy right now (probably until the LG G3 shows up, that is).
However, it turns out that these phones, even though they are officially capable of recording 4K video, cannot deliver an experience we'd consider truly adequate. Why? The answer is simple: they cannot record more than 5 minutes of footage in 4K resolution.
http://www.phonearena.com/news/Sony...-video-and-neither-will-Note-3-and-S5_id56633
Mine will. I just tried recording 4K twice and stopped it at 10 minutes myself. No excessive heating, no camera force close. The phone gradually got warmer in the area around the camera module, but the temperature rise ceased at around 5 minutes and the temperature remained steady after that.
The new .402 update seems to make a big difference on my device - 4K recording is now lasting around 10mins from cold before it closes down.
The difference however is that it now states that it needs to cool the camera down and will save the video.
I flashed the German unbranded to my UK unbranded phone last night.
Peav said:
The new .402 update seems to make a big difference on my device - 4K recording is now lasting around 10mins from cold before it closes down.
The difference however is that it now states that it needs to cool the camera down and will save the video.
I flashed the German unbranded to my UK unbranded phone last night.
Click to expand...
Click to collapse
Same here. I also was able to record the same on Note 3.
How big is a 10" video ? 9 GB ?
higgs_ said:
How big is a 10" video ? 9 GB ?
Click to expand...
Click to collapse
3.9 GB (tested by me).
It will be hard to have longer than 10 minute video because of limited capacity od FAT format, which is 4gb. It's just a theory about the videos on this device. Haven't tried formatting card to NTFS or something.
If I'm wrong, feel free to correct me
Peav said:
The new .402 update seems to make a big difference on my device - 4K recording is now lasting around 10mins from cold before it closes down.
The difference however is that it now states that it needs to cool the camera down and will save the video.
I flashed the German unbranded to my UK unbranded phone last night.
Click to expand...
Click to collapse
Mine the same now with the update, only got about 4mins before lasted 10mins now and said the above needs to close to cool camera down.
higgs_ said:
"Sony Xperia Z2 won't let you record more than ~5 minutes of 4K video (and neither will Note 3 and S5)"
4K video recording is slowly but surely clawing its way into the mobile scene, and although its adoption is quite limited thus far, some manufacturers who are feeling more adventurous than others are starting to build the feature into some of their premium smartphones. Some of the first models offering 4K video recording are Samsung's Galaxy Note 3 and S5, as well as Sony's Xperia Z2, which recently got released on the market to become what's considered one of the finest handsets money can buy right now (probably until the LG G3 shows up, that is).
However, it turns out that these phones, even though they are officially capable of recording 4K video, cannot deliver an experience we'd consider truly adequate. Why? The answer is simple: they cannot record more than 5 minutes of footage in 4K resolution.
http://www.phonearena.com/news/Sony...-video-and-neither-will-Note-3-and-S5_id56633
Click to expand...
Click to collapse
Half true, the Note 3 and S5 are limited to 5 mins by Samsung, the Z2 has no limitation introduced purposfully by Sony, the limitation on the Z2 is the fact that it gets very hot eventually overheating due to the demands on the processor and memory. If your phone wouldn't overheat the Z2 can record until you run out of storage. The article is rather missleading saying how it's overheating right at the end of the article.
Bear it in mind that the time the Z2 can record 4k is highly dependant on the the indevidual phone (some people have seen 15 mins+ whilst others 5 mins, ambient temperature and how hot the phone was before recording 4k.
I have personally recorded 10 mins at 4k, yes the phone's exterior got very hot, but no overheating message.
delsus said:
Half true, the Note 3 and S5 are limited to 5 mins by Samsung, the Z2 has no limitation introduced purposfully by Sony, the limitation on the Z2 is the fact that it gets very hot eventually overheating due to the demands on the processor and memory. If your phone wouldn't overheat the Z2 can record until you run out of storage. The article is rather missleading saying how it's overheating right at the end of the article.
Bear it in mind that the time the Z2 can record 4k is highly dependant on the the indevidual phone (some people have seen 15 mins+ whilst others 5 mins, ambient temperature and how hot the phone was before recording 4k.
I have personally recorded 10 mins at 4k, yes the phone's exterior got very hot, but no overheating message.
Click to expand...
Click to collapse
You were able to record 10 mins after the update, right ?
higgs_ said:
You were able to record 10 mins after the update, right ?
Click to expand...
Click to collapse
As I bought it, I haven't updated yet. It was only once though.
Sent from my D6503 using Tapatalk
Originally, I was only able to record about 5 minutes. After the .402 update, I was able to reach 7 minutes before I stopped it myself. However, after I stopped the recording myself, it gave me the overheating message lol.
I don't know if it was just my imagination but it felt as if my phone did not heat up as fast compared to before the update when it got hot in 3 minutes or so. I honestly don't think the update did much for 4k video recording and that I was just able to get to 7+ minutes of 4k recording due to the cooler ambient temperature. Either way, I'm able to consistently reach 5 minutes of 4k recording before and after the update so I'm quite satisfied.
So it sounds like we all agree that the 402 update did help this problem, yes?
Sent from my LG-E971 using XDA Premium 4 mobile app

Why the Moto G4 Plus can't record at 1080p60?

Maybe some of you have seen the same question here in xda or in other forums, but I've researched deeper about the image sensor and it also supports 1080p60 video recording and even more! Actual recording is not even 30 fps, is 25 fps!
As you can see in the image
Why another thread?
https://forum.xda-developers.com/moto-g4-plus/themes/moto-g4-plus-1080p60fps-t3552528
PS: The recording is at 30FPS in a normal country like US.
First off, there are 3 threads about this on XDA already.
Secondly, unless you want to rewrite the drivers and modify the kernel for the G4+, then don't ***** and whine about not having a feature 98% of people don't use. Besides, the G4+ sensor, while decent, lacks any sort of stabilization (OIS/EIS), and 30fps is generally sufficient regardless.
Moreover, a bit of heating while using the camera on the phone is well known, don't know what will happen if one day by chance 60fps is enabled somehow
tywinlannister7 said:
Moreover, a bit of heating while using the camera on the phone is well known, don't know what will happen if one day by chance 60fps is enabled somehow
Click to expand...
Click to collapse
People then will cry why the device is getting so hot while recording 1080p60 and wants to fix this ASAP.

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