I folks,
I had a friend drop off his phone for me to look at. Trying to install apps always said Insufficient Space. When he dropped it off I knew rate away it was a knock/off or clone due to the screen and performance. So when checked this storage ( After a factor reset that he done ) the phone says 14.98 GB Storage and 0.91 MB available. Hooking up the Data cable and enabling USB Mass Storage, The storage only shows 1.79 GB.
I am certain that the storage is in fact 2 GB, But wanted to check her if anyone seen this as the OS is showing the 14.98 GB.
Thanks!
Not much point posting in the S5 forums if it's not an S5
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Hi Folks,
I've had the strangest thing happen to my nearly new Galaxy S4, and I'm hoping that some of you can tell me what happened and what to do about it.
Recently, I started getting a notification that AT&T wanted to do an update to my phone. I rejected the update for several days, although of course it kept coming back, but it was finally performed one night when I accidentally left my WiFi turned on overnight. I got up the next morning and found a notification that the update had been performed (note that I had never explicitly authorized it). I did notice that several new applications had been loaded on my phone... nothing major from what I can see, but the icons had shifted around a little bit in the application section of the interface... but the really big problem is that 8 GB of system RAM have now disappeared. I'm not talking about memory on the SD card, which I also have in the phone. The system now reports that 8 GB of system RAM have been expended since the AT&T update. I went from around 2.5 GB of expended memory to around 10.5 GB of expended memory in one night.
I had purchased the 32 MB version of the phone, and so I'm not hurting for memory at the moment. But I'm extremely concerned about the sudden (literally overnight) loss of 8 GB of system RAM. Could this happen again with the next update? Is there any way to get that memory back?
I went to the AT&T store where I had purchased the phone, and even their maximum tech guy had never heard of this happening. He had no solutions. So I called AT&T Tech Support and was told, at least by Tier 1 support, that I need to do a hard master reset on my phone. I find this an inadequate solution for several reasons, not the least of which is that it offers no explanation for what happened or if it could happen again. Am I going to have to master reset my phone every time AT&T decides, without my authorization, to update it? Are updates even retained between such resets?
Is there anyone here who can offer any comments on this situation? Is there anyone who has experienced anything like this with their Android phone? Is there any way to get that 8GB of RAM back? I sure would appreciate any intelligent comments on this matter...
Thanks, and best to all....
Chas
Oh let me get this straight because you confused a lot of things apparently ... you have a 32gb version of the phone and the update filled an additional 8gb of storage ... btw internal storage is not ram they are different things so you know ... i find it odd an update whatever bloatware may it had included took so much of your storage ... so it either must be some sort of bugged indicator of your internal storage or something actually got downloaded that consumed your storage ... so check your files and the applications installed to see if any of those uses that space and if not try a factory reset see if it helps ... also i don't think that any future update would cause this thing again if it is fixed ... and also when you have an update available for your phone it's best not to ignore it but actually do it
AvelonTs said:
Oh let me get this straight because you confused a lot of things apparently ... you have a 32gb version of the phone and the update filled an additional 8gb of storage ... btw internal storage is not ram they are different things so you know ... i find it odd an update whatever bloatware may it had included took so much of your storage ... so it either must be some sort of bugged indicator of your internal storage or something actually got downloaded that consumed your storage ... so check your files and the applications installed to see if any of those uses that space and if not try a factory reset see if it helps ... also i don't think that any future update would cause this thing again if it is fixed ... and also when you have an update available for your phone it's best not to ignore it but actually do it
Click to expand...
Click to collapse
Well, I see that you are right about the terminology, and I apologize for the confusion. "RAM" refers to the random access workspace of the device, which on my phone is listed as 1.78 GB. What I meant to refer to is what is called "System Storage." I get to it by (a) long press on the central button, (b) choose the lower left icon, (c) choose the "Storage" tab in the resulting screen. "System Storage" under that tab is now listed as 10.43 GB/ 32.0 GB, whereas, before the update, it was 2.4 GB / 32.0 GB. This means that ~8 GB of usable system storage disappeared with the update. That's 8 GB that I can no longer use to store applications, files, etc.. Since the utility that gave me this information came with the phone (and was explicitly designed to give us information on things like active applications, RAM, and storage), it seems unlikely that it is faulty.
I find this whole situation odd as well, which is why I'm looking for a solution. I would love to find someone who has the technical expertise to help me diagnose this problem and find out what happened. I don't have that level of expertise, and apparently AT&T is not going to be much help. 8 GB is huge! It is much more storage than the entire operating system requires! I don't think that was lost by the addition of simple applications; something else happened, something significant.
I do agree that it is best to do the updates when they come in, but obviously, if this happens too many times, even a 32 GB phone would soon be depleted of system storage. It remains a problem awaiting a solution...
Thanks for your comments... Best,,,,
Are you sure that before it said 2.4GB/32GB because that's odd as well ... i have the 16gb version and i have 8.9gb available space which means i have 7.1GB/16GB out of the box and that's perfectly normal also i have an international version which mean no carrier bloatware ... so having the rom with the added bloatware from AT&T taking only 2.4GB of your internal storage is really odd ... 10.43GB/ 32.0GB seems a lot more reasonable assuming u stored some files too ...
Just got myself a galaxy s5 and rooted but can't figure out why my device storage is so full. I've checked the files but can't see where all the usage is. I only have about 6gb left from the 12gb!
..
This sucks. I got a 16 GB model some time ago expecting marshmallow and a good microSD card to be the ticket. I have a Sandisk Ultra 128 Gb class 10 card which is well regarded for speed and reliability. I FINALLY got Marshmallow recently and went through the process of getting my card reformatted for adaptive storage. I was surprised during the process that the phone gave me a warning that the card was slow and I may experience problems, but I pressed on.
Everything seemed to work fine after the 'conversion' and the phone seemed snappy enough. Though I hadn't yet installed any new programs in the new configuration. I merely backed up photos and audio media that was being stored on the card, and then restored them to their proper location after the reformat to integrate the card with internal storage.
I then installed some apps I had removed to make space on internal storage previously. Now the phone is totally unusable. I get about 1-3 minutes of usage after boot before it hangs up on a screen, or with the notification shade pulled down. The phone just totaly freezes; I can't even power it down (need to look up how to force it to shut down).
What have I gotten myself into? Why would that card be considered 'slow and/or inadequate' when I purchased it less than 6 months ago and it is rated a good and fast card?
Any suggestions on how to proceed? I need and counted on the combined storage capability (or I never would have gone or the 16 Gb model).
Thanks for any help.
oh, and random reboots and also the screen going blank but the phone not actually being off (battery died really fast) overnight. I'm trying to get into the bootloader and do traditional things like clearing dalvik cache (is that current? I haven't done much rooting and messing around with the guts of Andriod since Kit Kat), etc.
I had to revert too. Limited TWRP support, very slow apps, couldn't connect via USB to the SD storage. I bought the 16GB thinking the same thing. Was a mistake as of now.
Besides not being able to do anything with the card in TWRP, I'm having no problems using adaptive storage, and I too use a 128GB SanDisk Ultra.
Sent from my XT1575 using Tapatalk
I'm not worried about TWRP. I'm actually content with the phone non-rooted if adaptive storage works, since it's not carrier locked and I can do things that previously Verizon wouldn't let me. I'm not interested in mucking around with new ROM's and stuff anymore; too busy with other tinkering projects and i have plenty of other viable devices to do that with (amazon phone and tablet, older android phones, etc.). I want this one to be a stock daily driver; but I want it to f'ing work as indicated.
I just got done doing a factory reset, formatting the SD card as internal and restoring (system tool; is that a Moto thing or Lollipop+?). We'll see how it goes. I may just have mucked it up trying to convert to adaptive storage after having used it with Lollipop AND even moving some apps to the SD card.
Hello guys!
Have a problem with my 3 months old Samsung galaxy s7 edge. Recently I got plenty "internal memory it's almost full" message. Problem is, I checked all my files in the internal memory, and they are 3.71 GB. The total space in the phone is 32 GB. why am I getting those error messages?
I already spoke with the technical support of Samsung, and all they could tell me, was to restart the phone. Which I did, and as expected, it had no effect.
Hello,
I just purchased a 64gb micro sd (samsung evo plus) card and inserted it into A1; formatted it as permanent storage, and now it shows as 128gb with half space used with system files. Tried reformatting on the laptop and doing it again in the phone, same result. As far as i can tell, it still works (still 64gb free), but it is annoying as it shows system is using half, so you dont have the real numbers.
I tried googling, found similar problems (a year ago), but no follow up how/if this is resolved. Im running latest 8.1 (november patch).
Any help / ideas?
thanks,
Jaka
After formatting you need to select an SD card as an external memory and then you will have a real state
All of this is done in the seting> memory setting
permanent storage is an extension of internal storage so all correct.
Thanks for clarifying. What is the difference between permanent/removable storage in terms of what the phone can store on it? My phone is full and need the extra space for pictures, cache (streaming apps burn a lot) and, if the card is good enough, apps.
thanks guys, always appreciate the support here on XDA!
jaka
jsuln said:
Thanks for clarifying. What is the difference between permanent/removable storage in terms of what the phone can store on it? My phone is full and need the extra space for pictures, cache (streaming apps burn a lot) and, if the card is good enough, apps.
thanks guys, always appreciate the support here on XDA!
jaka
Click to expand...
Click to collapse
I don't' like an SD as an extension of internal memory, it becomes non removable and if it gets corrupted can cause serious problems with apps crashing. It also needs to be as fast as possible.
I would rather have it set as external/removable, you can still store all your media (music photo video etc) on it but it remains removable and the system does not reply on it.
Hey guys, a bit of an update.. Today a got a notification that i am running out of space, a few days after I have inserted a fresh 64 gig card (first post), but now take a look at these screenshots .. In a few days, my whole storage shows as 100% full, just with system files .. ?
I also do not see this extra space in root explorer (where can I?)
Can someone help with this issue? What is going on here?
Cheers,
Jaka