Ok I am a new member to this whole PocketPC thing since I just purchased my first PocketPC which is an i-mate JASJAM. I honestly think that it's a great product with a lot of features and potential. My problem though, lies in the fact that I haven't had the chance to enjoy it for a full day yet. Ever since I bought it, I always charge it for like 7 to 8 hours, even though it fills up after like 3, but i leave it on charge anyway, because I was told that "that's what you should do!".
Anyways, no matter how long I leave it on the charger, once i take it off the battery begins to drain like there's no tomorrow. I'm talking about going from 100% to 0% within 5 hours, while on FLIGHT MODE. If I turn the screen off then it might last for an extra hour.
Surely this can't be something normal, and I have been beating my brain trying to find a solution. As far as ActiveSync goes, I did the tweak that stops its automatic scheduled syncs, hoping that it would be the problem, but to my disappointment, no luck. Also made sure that no programs were running in the background. It came with a battery with a capacity of 1300mAh and then I bought another one hoping it was a problem with the battery. The new one had a capacity of 1350mAh, not much of a difference but it was all I could find. But there's no difference between them whatsoever, when it comes to battery life.
My first question is whether it is possible that this may be a software issue rather than a hardware issue (such as a power leak)?
If it is, then would upgrading the ROM or Radio or upgrading to WM6 make any difference?
Problem's that I don't have the phone on me right now so I can't give ROM or ExtROM versions etc., but I do know that it is running WM5 with AKU 2.3 and Radio is either 1.21 or 1.31.
N.B.: Until I get this issue sorted out, I am using a Nokia 6680 which has an average battery life of 3 days (72 hours), so should I be expecting something in the vicinity with my i-mate?
Well it sounds as if you've done all the obvious things. There is a power saving registry tweak in the wiki somewhere but that should not be necessary just to bring it to normal power consumption. If I don't use mine much (not on flight mode) I'll get a couple of days at least.
A ROM change might help a little but if you have a warranty I'd be tempted to use it. Radio change is unlikely to change things if you have been testing in flight mode.
Anybody else got ideas?
Mike
The only problem that I have with getting it fixed or replaced under warranty is that I have to send it to another country. So I am trying everything I can do before going through that hassle. So is there any test that I can carry out at home, or a certain diagnostics software that can test the phone for me?
Would a digital multimeter help if i can measure the current being drawn from the battery? What should the current rating be for the phone, is it 1A? Because there is one other interesting thing i found while just snooping around, there is a sticker that just has 5VDC and 1A written on it, and it's stuck to the phone under where the battery goes. I can only imagine that this is the voltage and current rating for the phone. The interesting part is that the battery that came with it, as well as the one i bought are both 3.7V batteries.
:-S
Best to just update your phone.... But becareful! read and research on flashing b 4 you do it... VERY IMPORTANT... USE only softwares for your phone...
I wanna make sure that anything i do doesn't void my warranty as well.
Used their offical update for your phone... However, my friend brick his phone and sent it back to the company and they replace it for him... I dunno if you would have that luck however... if ur careful and read all the information... and ur computer is stable... you shouldnt worry about it bricking ur phone...
jlaham said:
The only problem that I have with getting it fixed or replaced under warranty is that I have to send it to another country. So I am trying everything I can do before going through that hassle. So is there any test that I can carry out at home, or a certain diagnostics software that can test the phone for me?
Would a digital multimeter help if i can measure the current being drawn from the battery? What should the current rating be for the phone, is it 1A? Because there is one other interesting thing i found while just snooping around, there is a sticker that just has 5VDC and 1A written on it, and it's stuck to the phone under where the battery goes. I can only imagine that this is the voltage and current rating for the phone. The interesting part is that the battery that came with it, as well as the one i bought are both 3.7V batteries.
:-S
Click to expand...
Click to collapse
The ratings you see written inside and the battery ratings are just standard - nothing unusual there. You could test current draw etc but even if you find it a little high it doesn't really help you to pin down a problem save to say it's the phone and not the battery. However as you have two batteries it's fairly reasonable to say it's not the battery. (reasonable but not impossible of course that two batteries are not working as they should).
Unfortunately we do not yet have our hands on the test file that HTC use.
Mike
I guess I have no choice but to get it shipped back. Thanks for your help guys.
Are you using a wall charger or a trickle-charger such as the USB Cable? The wall charger is the only way to truly charge it to full.
If you are using a USB charger or other trickle charger, after the device says it is fully charged remove it from the charger for about 2 minutes and then reconnect it. It will then charge (most of) the rest of the way.
If you don't do this, the problems gets worse and worse. After 1 day, the trickle charger may get you up to a 90% charge. After two days, 80%, etc. After a week you'll only be holding half a charge, even though the device is reporting a full charge while on the charger.
Another tip I have found is to perform a soft-reset after removing it from the charger, particularly if it has been plugged in for a long time at full charge (more than an hour or so). It seems like the device doesn't always detect that it has been unplugged and tries to suck down juice as if it were still plugged in. If you have noticed that your device gets pretty hot when the battery drains quickly, this is probably what is happening to you.
You also haven't mentioned the programs that you are using during the day. Some programs, particularly chat clients, will drain the battery in about 5 hours, though obviously you're not using anything like this while in flight mode.
One more thing. You noted that you were told that leaving it on the charger whenever possible is the thing to do. This is incorrect. The more the battery is exercised in this way, the shorter the lifespan of the battery will be. With any PocketPC device we're all bound to charge it every night, but once it is charged you want to take it off the charger. A battery being fully charged is just as bad as a battery being fully drained, so you want to keep it somewhere in between as much as possible.
My battery doesn't last either.
I've ordered an extended life battery with its own back.
I've also ordered a car charger.
I also carry my old hiptop with me when I need to switch sims.
Apparently touchscreen phones that do so much, ie. bluetooth and wifi, eat batteries.
Doom Tints said:
Are you using a wall charger or a trickle-charger such as the USB Cable? The wall charger is the only way to truly charge it to full.
If you are using a USB charger or other trickle charger, after the device says it is fully charged remove it from the charger for about 2 minutes and then reconnect it. It will then charge (most of) the rest of the way.
If you don't do this, the problems gets worse and worse. After 1 day, the trickle charger may get you up to a 90% charge. After two days, 80%, etc. After a week you'll only be holding half a charge, even though the device is reporting a full charge while on the charger.
Another tip I have found is to perform a soft-reset after removing it from the charger, particularly if it has been plugged in for a long time at full charge (more than an hour or so). It seems like the device doesn't always detect that it has been unplugged and tries to suck down juice as if it were still plugged in. If you have noticed that your device gets pretty hot when the battery drains quickly, this is probably what is happening to you.
You also haven't mentioned the programs that you are using during the day. Some programs, particularly chat clients, will drain the battery in about 5 hours, though obviously you're not using anything like this while in flight mode.
One more thing. You noted that you were told that leaving it on the charger whenever possible is the thing to do. This is incorrect. The more the battery is exercised in this way, the shorter the lifespan of the battery will be. With any PocketPC device we're all bound to charge it every night, but once it is charged you want to take it off the charger. A battery being fully charged is just as bad as a battery being fully drained, so you want to keep it somewhere in between as much as possible.
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Click to collapse
Wow, I am very surprised to hear some of these. First of all, are you sure that using the usb charger kills your battery capacity so fast? I mean, I almost always charge my phone with the usb charger and it seems to be quite fine. Of course once in a while I charge it with the wall charger when I am in a hurry. But I was thinking that charging it with the usb will be better as it charges slowly.
Also I usually keep my phone plugged to the usb. Indeed, I already ordered a desktop cradle so that I can see the screen while it is being charged. Is it a bad idea to keep it cradled all the time? This is what I did with my Dell Axim all the time and it was quite happy with it.
The process of charging/draining modern batteries won't shorten their lifespans. However, having a chargable battery at full charge or at no charge are both bad and both will reduce the lifespan of the battery.
So no, you shouldn't leave it plugged in/cradled all the time.
The problem with trickle chargers is altogether different. They just won't always charge a battery to its full capacity -- so in this way they are actually better for long-term battery health. This is why I said that if you want to get a full charge off of a trickle charger, you have to (usually) take it off the charger and put it back on when the device reports that it is fully charged. After unplugging the trickle-charger you'll get a new battery reading on the device which will usually be anywhere between 60% and 90%. You can then put it back on the charger until it shows full again.
Deleted, invalid, i didnt read the whole post.
Well, it seems that i was just unlucky with my buy. Thanks to all of you first of all for all your support it really did help me learn more about PPC's in general, and it also made me sure that there is a problem with the phone. I sat through what i like to call a debugging session, just following the phone's every "move". I know, sounds kinda crazy but i was just that determined. What i realised was that whether i performed the soft-reset or not, it still had a problem, even though the solution did sound very promising.
This is what happened, charged it to 100%. I also tried charging it a little more later, but that was it, so i'm pretty sure that the capacity was right. After detaching it i performed the softreset, hoping that it would help. Then i just left it over night on flight mode. Next morning it had only decreased to 90%. GREAT! And it felt rather normal, but then about an hour later, it jumped down to 80%, 70%, 60%, then 50%. Then when I held it, it felt pretty hot, i figured that whatever was the problem earlier, just happened again. So I turned it off for a few hours then turned it on again and it started off on 40%. As before seemed to be performing quite normal, then within a minute it heated up again and jumped down to 20%. And that was when i just lost my nerve and packed it to send it back to my retailer.
I am now convinced that the phone is faulty!
Yes, it very well might be.
My device has drained suddenly a few times, with the exact same heat problems that you're describing when it happens. A soft reset for me when this occured fixed it -- and it hasn't happened for months.
But as we all know the same solutions don't work for all people with HTC devices.
I just had the same sort of problem. I've been using my TyTN for several months now under Dutty's WM6, and only just flashed Schaps 3.60 a few days ago.
It worked fine the first couple of days, but now I'm having the dreaded 5hr battery life too.
I had had that a couple of times before, but it was always related to some software, and a soft reset would cure it like Doom Tints said above. The problem is that here, either this or a power-off and reboot doesn't change a thing.
It's clearly a software problem too. I use UpTime Meter from AE, and I can see that the PocketPC simply doesn't turn into standby mode, but only deactivates the screen. In UpTime, the power on time will always be equal to the time since last charge, which means the PocketPC is on all the time. In that case the 5h battery life makes sense.
Would there be a way to find out why it doesn't enter standby mode (which software blocks it up), or force it into it? It would be good to find something as I'm nearly sure this is the reason for most if not all of the cases of short battery life we see around. Without having the meter there's simply no way to realise that the thing just stays on...
Doom Tints said:
The process of charging/draining modern batteries won't shorten their lifespans. However, having a chargable battery at full charge or at no charge are both bad and both will reduce the lifespan of the battery.
So no, you shouldn't leave it plugged in/cradled all the time.
The problem with trickle chargers is altogether different. They just won't always charge a battery to its full capacity -- so in this way they are actually better for long-term battery health. This is why I said that if you want to get a full charge off of a trickle charger, you have to (usually) take it off the charger and put it back on when the device reports that it is fully charged. After unplugging the trickle-charger you'll get a new battery reading on the device which will usually be anywhere between 60% and 90%. You can then put it back on the charger until it shows full again.
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Click to collapse
Your good man, Phone has been charging for about four hours and it didnt go up more than 40% so I unpluged the phone and turned it off and on and then it went up to 80% and now its recharging it again. Thanks
Battery discharge and heating up
kilrah said:
I just had the same sort of problem. I've been using my TyTN for several months now under Dutty's WM6, and only just flashed Schaps 3.60 a few days ago.
...
Would there be a way to find out why it doesn't enter standby mode (which software blocks it up), or force it into it? It would be good to find something as I'm nearly sure this is the reason for most if not all of the cases of short battery life we see around. Without having the meter there's simply no way to realise that the thing just stays on...
Click to expand...
Click to collapse
Since I had my hermes, a few times it would get very hot and discharge the battery, and I assumed I was turning it on in my pocket and running a program. But now it does this continually. As soon as I take it off the charger it discharges and gets hot. This even happens if the phone is powered off.
I have borrowed a battery of someone else and the same thing happens
I have also hard reset it and have nothing installed extra, so it can not be software problem.
Must be a short circuit inside the phone? Does anyone have any ideas? I can't send it back as it is a Cingular and I live in the UK and have no support contract.
Thanks,
Mark
I managed to investigate and find the culprit - A2DP Toggle in my case. Whenever its Today plugin is enabled, it will prevent the phone from entering standby. Deactivate it - no uninstallation needed - and it returns to normal. Weird as it had been working perfectly for about a week, and I haven't done any change when it started acting weird.
Now it kinda defeats the plugin's purpose if I have to deactivate it everytime...
@simkin: If it drains the battery even powered off completely that's most likely a hardware problem. Does it happen too if you remove the battery and put it again without turning the phone on (as opposed to having the phone on and turning it off with a long press on the the power button)?
There could be a slight chance that the phone actually starts booting and gets stuck there draining power. As a last solution I'd try flashing it with a different ROM, but if that fails it's most likely a hardware fault.
I'm having battery trouble too, I switched to WM6 with a full battery that lasted for about 24 hours and it became 7-8 hours, so I switched back to my previous ROM and Radio ver and it still says I only get 7-8 hours average, I'm gonna try to hard reset it on more time, and then i'm just gonna try a new battery.
I left my phone charging overnight via the wall charger. Battery registered at 1% when I started the charge.
When I woke up this morning I had a large low battery icon on the screen and the phone won't turn on. I disconnected the charge, tried charging with another charger but everytime it shows the SAMSUNG logo, then the large low battery icon.
I tried removing the battery, cleaning the charger port terminals, swapped out different USB cords, everything but a hard reset.
No matter what I do the phone will not start up.
Has anyone experienced this before, or possibly no how to resolve it?
mfarlow said:
I left my phone charging overnight via the wall charger. Battery registered at 1% when I started the charge.
When I woke up this morning I had a large low battery icon on the screen and the phone won't turn on. I disconnected the charge, tried charging with another charger but everytime it shows the SAMSUNG logo, then the large low battery icon.
I tried removing the battery, cleaning the charger port terminals, swapped out different USB cords, everything but a hard reset.
No matter what I do the phone will not start up.
Has anyone experienced this before, or possibly no how to resolve it?
Click to expand...
Click to collapse
Happened to me several times (on both my focuses Rogers and AT&T), and I came to the conclusion it's a bug somewhere in the phone or the battery. I'm not sure exactly where the problem is (software, hardware) but I can tell you how I fixed it.
What happens is, the battery is almost depleted, it actually is 1%. The phone incorrectly reads that thinks it's charged fully and doesn't allow further charging the battery. So, you're not able to charge the battery correctly.
Now, as I previously stated in some other posts, I recommend having a standalone charger (Samsung i9000 ones are compatible are very cheap) as well as a secondary battery. The depleted battery gets charged fine in the standalone charger and when it passes 5% charge, it can be charged fine (again) in the phone.
This doesn't happen often, I believe it happened 5 times in more than 300 charging cycles (2 phones x 150 charges, I have them for over a year) so it's not that common.
I also found that it *may* work if you charge the battery in another phone.
As a general thumb rule, it's important not to leave the battery to completely discharge, and connect the charger/usb when it reaches about 40% (when you can, ofc). Please refer to my post here to see how you can preserve battery life.
So i just installed Cyanogenmod 12.1 to my mobile. I had problems with slw charge before cm too. I have got the stock samsung charger, i have tried 2 another charger too but its the same, and multiple plugs but no change. There is nothing in my mobile ehich could cause this. Sometimes even my mobile discharge a little while its plugged. I turn off everything, wifi, sync, etc.. My charger doesnt fit very well to my mobile port, so i have to move it and fix it with something, to connect, but its working , and i can copy , paste from the mobile while connectd to pc.
Ampere says that its charging with about 60 to 120 mA.
I dont know what to do, maybe my mobile port damage, but maybe there is other sulotion.
60 to 120mA, bro that's not safe. I think you'll have to clean the connector or change it and then check the charger
What do you mean that its not safe?
Two possibilities
1)- your charger is screwed up
2)- your port is dirty (maybe)
What would be the good mA ?
Mine is from 600mA to 720mA
Wow i found out what was the problem. I used a distributive, or how you call it (transalated it ) and from that it's only charging with an avarage of 100. Now i connected diirectly to the plug, and it's charging about 600 to 700 mA. I would never think that would be the problem, becaouse i used the distributive every time, and it was working fine.
I have the same problem. First noticed the problem on CyanogenMod 12.1. Reverted back to stock, and I was getting 100% full battery. Then, after a while I noticed that my battery was bulging, so I changed it. Got a new battery, the problem is still there even on Stock ROM, this time. Got a battery App called Battery Monitor Widget, or something,,, to check my mA flow while charging and when the battery is empty I was getting 850mA, but as it was getting fuller the mA flow value was dropping. Today for example, it was fluctuating at around 70mA at 90%, and it wouldn't go higher. I removed the battery for a few minutes, then put it back in and it indicated 100% when I turned on the phone. I waited till the phone was 90% battery and plugged back the charger, and the mA flow was around 400, and at 99% it dropped down to 175mA. I don't know what causes this kind of behavior, but it's frustrating as hell.
My charger charges at 2A, and let me tell you, this thing charges pretty fast!!
So as the title indicates, for whatever reason the nexus 4 is discharging after reaching 100% on the wireless charger. Now, this would be fine if it continued charging after it drains to a certain battery percent, but sadly that is not the case. When I take my Nexus 4 off of my wireless charger in the morning, I see that it has been 'on battery' for 7+ hours, and the battery is usually between 70-80% which isn't enough for me.
If it helps, here is some information that may be useful:
-My nexus 4 is rooted on 4.2.1
-My wireless charger is called "MoKo Qi Wireless Charger 3-Coil Charging Pad"
-I've tried restarting my phone, but the issue persists
-The wireless charger works at full speed with no issue (apart from the charger turning off when the phone is at 100%, and only removing and putting the phone back on it will turn it on)
Now, I've seen some threads where people say their phone isn't at 100% when they take their phone off, but they mentioned that their phone starts charging when it discharges to a certain percent (say, 95% or something) but sadly mine does not.
Any help is appreciated, thanks in Advance!
-Neutrino
Edit: If it helps with anything, the charger makes a faint 'ticking' sound every half a second ONLY when the phone has reached 100% and continues ticking until I remove the phone. The ticking sound persists even while the phone is draining overnight on the charger. I have also tried to test if letting the phone reach 100% then draining the battery while it is on the charger by leaving the screen on changes anything, but it seems it doesn't matter whether the phone is 'awake' or not.
Bump
I don't understand the problem. Are you reporting fast discharging of your phone after 100% has been reached? Or you are reporting that it doesn't start to charge again when the phone drops from 100% to 95% or whatever?
In the second case I suppose that your Charger works in this way, and nothing can be done.
TheArt. said:
I don't understand the problem. Are you reporting fast discharging of your phone after 100% has been reached? Or you are reporting that it doesn't start to charge again when the phone drops from 100% to 95% or whatever?
In the second case I suppose that your Charger works in this way, and nothing can be done.
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It would be the latter, the phone doesn't start to charge again when the phone drops from 100% to like 80-90% overnight. And something CAN (and HAS) been done, I hooked it up to a $10 Woods Model 50001 Indoor 24 hour mechanical timer, and made it turn on/off every 30 minutes during the night/morning. It works perfectly now, my phone is always at 99-100% when I wake up since it doesn't idle for 7+ hours, maximum it ever idles is 30min.
I was just wondering if it was an issue with all chargers, or is it just an issue with my phone... I'll test it with my brother's nexus 5 some time and see if it still happens (without the mechanical timer).
I noticed yesterday my battery seemed to be draining very fast so I rebooted it, yet 2 hours later I noticed it was still draining as the same rate. Then I noticed I couldn't turn my WiFi or BT on. Multiple power cycles and turned off phone completely, also removed the battery and replaced it with a spare, still no joy. It also won't turn on unless it's plugged into a charging cable.
I switched it off overnight at 15% batt, in the morning I switched it back on and found it had somehow drained to 0% even though it was off overnight.
I've been charging it today and it's taking 2-3x longer than usual, something is still draining the battery.
Any ideas on what the cause is? I think it's hardware related. I tried to take a screenshot of the battery screen but for some reason my screenshots turn up blank when I transfer them to PC, but all the previous screens are still fine.
GT-i9505 fltexx on 4.4.4 (https://forum.xda-developers.com/showthread.php?t=2763735)
If the phone was off yet the battery still drained, that means you have a bad battery. There's nothing to use power while the phone is turned off.
Batteries still lose charge over time even when left inactive, but a good battery won't lose charge in just one night.
It's draining with both batteries (standard and extended 5200mah), neither of them had this problem until yesterday.
Extended batteries are fake, buy a new genuine battery and let us know
Sent from my SM-N920F using Tapatalk
It's an Anker battery which are really reliable. Like I said I tried the original Samsung batt as well, that also drains very fast and charges slow, same issue on both batteries and they were both working fine before. Started draining the same time the WiFi/BT stopped working. Happened in the middle of the day, just had it sitting on my desk.