HOW TO HARD RESET YOUR MOTOROLA ANDROID
If you cannot reset the device using the Factory Data Reset, you can try doing these steps to manually reset your device.
WARNING: Factory Data Reset is a tool used to remove everything that was imported, added or installed on the device. When using this feature; information you have programmed in the handset is deleted, however, nothing stored on the MicroSD will be affected. Make sure that you create a back up of all your files before resetting your phone.
ATRIX
1. Power off the phone, press and hold volume down button, press power button.
2. Screen will come up with "Fastboot", press Vol down key to cycle through choices until you get "Android Recovery", then press Vol up key
3. Wait for the "triangle ! / Android" screen then go on to step 4
4. Tap on bottom right corner of the screen (may take a few times). a menu will come up
5. Tap on "wipe data/factory reset", and tap OK. Another Confirmation screen will come. Tap Yes and OK
6. After userdata is cleared, the "reboot system now" option will be highlighted by Default. Tap OK.
7. Phone will reboot to initial setup MOTOBLUR screen.
BACKFLIP
1. Power off the phone, press and hold camera button ( do not release), press power button until phone turns on.Release power button while holding camera button down.
2. Release the camera button when prompted (following the Batwings boot screen).
3. Press the volume down button and wait for 15 seconds for a "triangle !" to appear on the screen. ( message “volume up key pressed “ will appear )
4. With flip closed, tap bottom right corner of darkened display (just above back button).
5. Select "wipe data / factory reset" on screen
6. Press "Ok". Wait for “data wipe complete” message to appear
7. Press "reboot system now"
8. Press "Ok" . Phone will reboot and complete master reset function
BRAVO
1. Power off the phone, press and hold volume down button, press power button.
2. Wait for the "triangle ! / Android" screen then release the volume down button
3. Tap lower right-hand corner of Touch Screen
4. Navigate on-screen menu to select “Wipe” (data/factory reset) and Press OK
5. Navigate on-screen menu to select “Reboot System Now” and Press OK
6. Wait for device to reboot.
CHARM/MB502
1. Power off the phone, press and hold “X” key, then press power button.
2. Release “X” key when Triangle Droid screen is displayed.
3. Press Power button again to enter recovery mode and display menu choices.
4. Use Right/Left Nav-Key arrows to navigate through the on-screen menu
5. Navigate on-screen menu to select “wipe data/factory reset” and then press “Return” key
6. Navigate on-screen menu to select “reboot system now” and then press “Return” key
7. Wait for device to reboot
CITRUS
1. While pressing the Vol up + Vol down at the same time, Power up the device (until the Android and exclamation displays)
2. Pressing the End key will take you to the Android system recovery menu options
3. Using the Vol down key to navigate through your choices, highlight the "wipe data/factory reset"
4. Press and Hold the camera key to enter the sub menu
5. Press Vol down to choose "yes" (Don't release camera key before choosing, otherwise it will back to main menu)
6. Phone should reboot to initial setup screen, login with your account credentials as normal.
CLIQ
1. Power off the phone, press and hold camera button, press power button.
2. Release the camera button when prompted (following the Batwings boot screen).
3. Press the volume down button and wait for the "triangle !" screen.
4. Open keyboard and press Alt L keys, then press Alt W keys.
5. Wait for device to reboot
6. After Factory Reset, Select "Register New Blur Account" during the setup process.
CLIQ 2
1. Power off the phone, press and hold "x" key on the keyboard, then press the power button.
2. Wait for the "triangle ! / Android" screen then release the "x" key
3. Press the "@" key to bring up recovery menu
4. Use Navigation Keys (left/right) to select “wipe data/factory reset" and press the Enter/Rtn key
5. Navigate on-screen menu to select “Reboot System Now” and press Enter/Rtn key
6. Wait for device to reboot
CLIQ XT
1. Press the 'camera' key and 'power' key simultaneously and hold till the Moto batwing screen goes away and you will see a message on the screen to release the 'camera' key.
2. User will see option to get into recovery mode.
3. Press Volume down key to get into recovery mode.
4. Once in the recovery mode, tap on the right lower corner of the touchscreen(might have to tap a few times).
5. 'Motorola system recovery' menu will come up.
6. User can use the mini pad or tough screen and select wipe data/factory reset to do a factory reset.
7. Select 'ok' at the lower left corner once the intended menu item has been selected.
8. Use the mini pad to scroll up and select reboot system now
9. Press OK
DEFY
1. Power off the phone, press and hold volume down button, press power button.
2. Wait for the "triangle ! / Android" screen then release the volume down button
3. Tap lower right-hand corner of Touch Screen
4. Navigate on-screen menu to select “Wipe” (data/factory reset) and Press OK
5. Navigate on-screen menu to select “Reboot System Now” and Press OK
6. Wait for device to reboot
DEVOUR
1. Power the phone off.
2. Open the slide.
3. Hold down the power button, space bar and the r key at the same time, until you see a triangle with an exclamation point on the screen.
4. Press the z and m key.
5. Phone will reboot. Wait for the Motoblur set up screen to appear and log in
DROID
1. Turn off phone
2. Press Power key + "x" (on the hardware keyboard) to power on the phone and bring up the recovery screen.
3. Press Volume Up + Camera Key to show the recovery menu.
4. Select Wipe data/factory reset
5. Select Reboot Phone
DROID PRO
1. Power off the device.
2. Press and hold the R and M keys while pressing the Power button. You will see the red M logo on your screen then the screen with the Android-bot and a yellow exclamation mark inside a white triangle.
3. Once this screen appears, release the keys and press the @ key.
4. Use the Volume Up and Volume down buttons to select wipe data/factory reset.
5. Choose Yes -- delete all user data to confirm that you would like to wipe all data from the device and press the return key.
6. Your Kronos should now cycle through the wiping/reset process and return to the Android system recovery screen. Make sure reboot system now is selected and press the return key to powercycle device. It will take a few moments to arrive at the initial Android Welcome screen.
DROID 2
1. Insert battery and power on phone while pressing "X" key on qwerty keypad - release "X" key after you see MOT batwings.
2. You should now see an ! in a triangle with Android guy. Press the "Search" key on qwerty keypad to enter factory menu.
3. Use Vol Up / Vol down to navigate to "wipe data/factory reset" and then use Camera side key to select "wipe data/factory reset"
4. Use Vol Up / Vol down to navigate to "Yes - delete all user data" and then use Camera key to select "Yes - delete all user data"
5. Wait for operation to complete (maybe 1 minute or so) and then press camera key to select "reboot system now"
DROID 2 Global
1. Insert battery and power on phone while pressing "X" key on qwerty keypad - release "X" key after you see MOT batwings.
2. You should now see an ! in a triangle with Android guy. Press the "Search" key on qwerty keypad to enter factory menu.
3. Use Vol Up / Vol down to navigate to "wipe data/factory reset" and then use Camera side key to select "wipe data/factory reset"
4. Use Vol Up / Vol down to navigate to "Yes - delete all user data" and then use Camera key to select "Yes - delete all user data"
5. Wait for operation to complete (maybe 1 minute or so) and then press camera key to select "reboot system now"
DROID X
Reset instructions for DROID X on Froyo 2.2.1 Android:
1. Turn off phone
2. Press and hold Power key + Home hard key to power on the phone and bring up a triangle with an exclamation point inside next to a green Android graphic.
3. Press Search hard key to show the Android recovery menu.
4. use Volume buttons to scroll up or down in this menu. Highlight "wipe data/factory reset"
5. Press Menu hard key under "Ok" screen prompt (camera button can also be used to confirm selection)
6. Handset will ask you to "Confirm wipe of all user data"
7. Select "Yes -- delete all user data"
8. Press Menu hard key under "Ok" screen prompt to start wipeout of phone, handset will begin to format handset showing progress with multiple lines of ellipses (....) (camera button can also be used to confirm selection)
9.Handset may take from 5-20 minutes to format.
10.When format is complete, press Menu hard key under "Ok" screen (or use the camera button) when prompted to reboot (Reboot system now will be highlighted)
11.You will see either an open box and the green android graphic when handset is rebooting (or the red DROID eye graphic).
12.Handset will be cleared of previous personal data, and you will need to start over with initial set-up process.
Reset instructions for DROID X on 2.3 Gingerbread Android:
1. Turn off phone
2. Press and hold Power key + Home hard key to power on the phone and bring up a triangle with an exclamation point inside next to a green Android graphic.
3. Press both Volume buttons down together to show the Android recovery menu.
4. Use volume buttons to scroll up or down in this menu. Highlight "wipe data/factory reset"
5. Tap Power button hard key to confirm the selection.
6. Handset will ask you to "Confirm wipe of all user data"
7. Select "Yes -- delete all user data"
8. Tap Power button hard key to confirm the selection and start wipeout of phone, handset will begin to format handset showing progress with multiple lines of ellipses (....)
9. Handset may take from 5-20 minutes to format.
10. When format is complete, Tap Power button when prompted to reboot (Reboot system now will be highlighted)
11. You will see either an open box and the green android graphic when handset is rebooting (or the red DROID eye graphic).
12. Handset will be cleared of previous personal data, and you will need to start over with initial set-up process.
DROID X2
1. Power the device off.
Press and hold the Power button then select Power off.
If the device isn't responding, Remove / replace the battery.
2. Press and hold Volume down then press the Power button (approx. 3-5 seconds) to power the device on. Continue holding Volume down.
3. When Fastboot appears (located at the top), release Volume down.
4. Press Volume down (seven times) to select Android Recovery then press Volume up.
5. When presented with the Android screen, simultaneously press Volume up / down.
6. Press Volume down (twice) to select wipe data / factory reset then press the Power button.
7. Press Volume down (once) to select Yes -- delete all user data then press the Power button.
8. When the data wipe is complete, ensure reboot system now is selected then press the Power button.
i1
1. Power phone off
2. Press and hold the following buttons at the same time:
· Volume Up and Down, Green "send button" and Center "OK" button
3. Press "Red" Power on/End call button while still holding the other buttons
4. Release all buttons.
5. Customer will see Motorola emblem appear followed by an image of an arrow going from handset to the phone. This process may take a few minutes. Do not pull battery or power off handset.
Reset may take several minutes.
6. Handset will power cycle on its own. When coming back up, the Motorola emblem will reappear.
7. Let phone complete power up process.
8. Once complete, customer will start back at the Setup Wizard to input all their previously used credentials. You will still need to do a Master Clear through the i1 settings menu at this point to bring back carrier features, so you can skip through all the set-up screens without entering anything and get to the handset's homescreen.
9. At the i1 homescreen, press Menu hard key, select Settings.
10. Scroll down to SDcard & phone storage.
11. Select Master Clear & tap on Reset phone to initiate Master Clear.
12. Handset will power cycle on its own. When coming back up, the Motorola emblem will reappear.
13. Let phone complete power up process.
FLIPSIDE
1. Power off your phone
2. Open the hardware keyboard
3. Hold the X key and then hold the power button
4. When you see the Moto symbol you can release the power key
5. Hold the X key until you see a triangle with an exclamation point
6. Press the key labeled Fn (lower left corner of the keyboard in landscape, upper left in portrait) and the T key at the same time
7. You will now see a menu on the screen
8. Use the hardware keyboard cursor keys (lower left in portrait mode) to move the blue highlight to the various selections. You want to highlight "wipe data/factory reset"
9. Press the return key (to the right of the OK key with the phone in portrait mode) on the hardware keyboard to select the option that is highlighted.
10. Use the cursor keys to highlight YES from the next menu.
11. Press the return key to complete the selection
12. The phone will begin to reset. WAIT until it says it is complete
13. When it is complete you will see the the menu again, select "Reboot system now" with the cursor keys
14. Press the return key to reboot the phone.
FLIPOUT
1. While depressing the "X" key from your keyboard, power on the phone.
2. You will see a black screen with a triangle and droid figure
3. Press power button again and you will see a the Android factory menu.
4. Using the down arrow on your keyboard (4 way navigation arrows) select Wipe data/factory reset and confirm by pressing the return key (long arrow key in the bottom far right corner).
5. Confirm the steps with the down arrow (4 way navigation arrows) to select YES and confirm by pressing the return key (long arrow key in the bottom far right corner).
6. Once the screen shows the factory wipe is complete, select Reboot system now and confirm by pressing the return key (long arrow key in the bottom far right corner).
MILESTONE
1. Turn off phone
2. Press Power key + Camera Key to power on the phone and bring up the recovery screen
3. Press Volume Up + Camera Key to show the recovery menu.
4. Select Wipe data/factory reset
5. Select Reboot Phone
MILESTONE XT720
1. Turn off phone
2. Press Power key + Camera Key + GalleryKey to power on the phone and bring up the recovery screen
3. When the Triangle/Exclamation point screen appears, press Volume Up + Gallery Key down and tap the camera key to show the recovery menu.
4. When the recovery window appears, use the volume up/down keys to navigate the menu and the camera key to enter your selection.
5. Select Wipe data/factory reset
6. Select Reboot Phone
MOTOROLA XPRT
1. Power off the device
2. Press and hold the R and M keys while pressing the Power button. You will see the red M logo on your screen then the screen with the Android-bot and a yellow exclamation mark inside a white triangle
3. Once this screen appears, release the keys and press the @ key
4. Use the Volume Up and Volume down buttons to select wipe data/factory reset
5. Choose Yes -- delete all user data to confirm that you would like to wipe all data from the device and press the Return key
6. Your device should now cycle through the wiping/reset process and return to the Android system recovery screen
7. After userdata is cleared, the "reboot system now" option will be highlighted by default. Press the return key to power off/on your device
8. It will take a few moments to arrive at the initial Android Welcome screen.
MOTOROLA XOOM
1. Turn tablet off. You may need to use two hands in this process to press and hold buttons properly.
2. Turn on the tablet with power button, wait a full 2 seconds from the time the tablet starts showing the red Motorola logo, then press and hold the down Volume key. (you should not hold down the power button after it turns on and logo appears)
3. "Android Recovery" will appear on top of screen if timing is done correctly. Release volume button. (if you continue to press volume down at that message, the message will cycle through "RSD, Fastboot, and back to Android Recovery. Make sure message states Android Recovery before you go to next step). If stuck at a RSD protocol or Fast boot screen, reboot the tablet by holding power button then pressing the volume up).
4. While screen states "Android Recovery", Press volume up button, the screen will say "Entering Android recovery mode" and a few seconds later an Android robot graphic will appear alone on the screen. Release buttons.
5. Hold down power button and then press the volume up key together to see the Android Recovery screen menu selections.
6. Use the volume buttons to move up and down through selection in this menu.
7. Using the volume down button, scroll down to “Wipe data/factory reset”
8. Tap Power hard key to select option.
9. Scroll down to select “Yes, delete all user data”.
10. Tap the power button to select. Wiping and formatting data will take a few minutes.
11. You will return back to the Android recovery screen menu.
12. Tap the Power button to "Reboot system now" which will power-cycle tablet and eventually power back on to the Initial Set-up / Welcome screen present when you first turned on your tablet.
hope it helps.
talipandas27 said:
HOW TO HARD RESET YOUR MOTOROLA ANDROID
If you cannot reset the device using the Factory Data Reset, you can try doing these steps to manually reset your device.
WARNING: Factory Data Reset is a tool used to remove everything that was imported, added or installed on the device. When using this feature; information you have programmed in the handset is deleted, however, nothing stored on the MicroSD will be affected. Make sure that you create a back up of all your files before resetting your phone.
ATRIX
1. Power off the phone, press and hold volume down button, press power button.
2. Screen will come up with "Fastboot", press Vol down key to cycle through choices until you get "Android Recovery", then press Vol up key
3. Wait for the "triangle ! / Android" screen then go on to step 4
4. Tap on bottom right corner of the screen (may take a few times). a menu will come up
5. Tap on "wipe data/factory reset", and tap OK. Another Confirmation screen will come. Tap Yes and OK
6. After userdata is cleared, the "reboot system now" option will be highlighted by Default. Tap OK.
7. Phone will reboot to initial setup MOTOBLUR screen.
BACKFLIP
1. Power off the phone, press and hold camera button ( do not release), press power button until phone turns on.Release power button while holding camera button down.
2. Release the camera button when prompted (following the Batwings boot screen).
3. Press the volume down button and wait for 15 seconds for a "triangle !" to appear on the screen. ( message “volume up key pressed “ will appear )
4. With flip closed, tap bottom right corner of darkened display (just above back button).
5. Select "wipe data / factory reset" on screen
6. Press "Ok". Wait for “data wipe complete” message to appear
7. Press "reboot system now"
8. Press "Ok" . Phone will reboot and complete master reset function
BRAVO
1. Power off the phone, press and hold volume down button, press power button.
2. Wait for the "triangle ! / Android" screen then release the volume down button
3. Tap lower right-hand corner of Touch Screen
4. Navigate on-screen menu to select “Wipe” (data/factory reset) and Press OK
5. Navigate on-screen menu to select “Reboot System Now” and Press OK
6. Wait for device to reboot.
CHARM/MB502
1. Power off the phone, press and hold “X” key, then press power button.
2. Release “X” key when Triangle Droid screen is displayed.
3. Press Power button again to enter recovery mode and display menu choices.
4. Use Right/Left Nav-Key arrows to navigate through the on-screen menu
5. Navigate on-screen menu to select “wipe data/factory reset” and then press “Return” key
6. Navigate on-screen menu to select “reboot system now” and then press “Return” key
7. Wait for device to reboot
CITRUS
1. While pressing the Vol up + Vol down at the same time, Power up the device (until the Android and exclamation displays)
2. Pressing the End key will take you to the Android system recovery menu options
3. Using the Vol down key to navigate through your choices, highlight the "wipe data/factory reset"
4. Press and Hold the camera key to enter the sub menu
5. Press Vol down to choose "yes" (Don't release camera key before choosing, otherwise it will back to main menu)
6. Phone should reboot to initial setup screen, login with your account credentials as normal.
CLIQ
1. Power off the phone, press and hold camera button, press power button.
2. Release the camera button when prompted (following the Batwings boot screen).
3. Press the volume down button and wait for the "triangle !" screen.
4. Open keyboard and press Alt L keys, then press Alt W keys.
5. Wait for device to reboot
6. After Factory Reset, Select "Register New Blur Account" during the setup process.
CLIQ 2
1. Power off the phone, press and hold "x" key on the keyboard, then press the power button.
2. Wait for the "triangle ! / Android" screen then release the "x" key
3. Press the "@" key to bring up recovery menu
4. Use Navigation Keys (left/right) to select “wipe data/factory reset" and press the Enter/Rtn key
5. Navigate on-screen menu to select “Reboot System Now” and press Enter/Rtn key
6. Wait for device to reboot
CLIQ XT
1. Press the 'camera' key and 'power' key simultaneously and hold till the Moto batwing screen goes away and you will see a message on the screen to release the 'camera' key.
2. User will see option to get into recovery mode.
3. Press Volume down key to get into recovery mode.
4. Once in the recovery mode, tap on the right lower corner of the touchscreen(might have to tap a few times).
5. 'Motorola system recovery' menu will come up.
6. User can use the mini pad or tough screen and select wipe data/factory reset to do a factory reset.
7. Select 'ok' at the lower left corner once the intended menu item has been selected.
8. Use the mini pad to scroll up and select reboot system now
9. Press OK
DEFY
1. Power off the phone, press and hold volume down button, press power button.
2. Wait for the "triangle ! / Android" screen then release the volume down button
3. Tap lower right-hand corner of Touch Screen
4. Navigate on-screen menu to select “Wipe” (data/factory reset) and Press OK
5. Navigate on-screen menu to select “Reboot System Now” and Press OK
6. Wait for device to reboot
DEVOUR
1. Power the phone off.
2. Open the slide.
3. Hold down the power button, space bar and the r key at the same time, until you see a triangle with an exclamation point on the screen.
4. Press the z and m key.
5. Phone will reboot. Wait for the Motoblur set up screen to appear and log in
DROID
1. Turn off phone
2. Press Power key + "x" (on the hardware keyboard) to power on the phone and bring up the recovery screen.
3. Press Volume Up + Camera Key to show the recovery menu.
4. Select Wipe data/factory reset
5. Select Reboot Phone
DROID PRO
1. Power off the device.
2. Press and hold the R and M keys while pressing the Power button. You will see the red M logo on your screen then the screen with the Android-bot and a yellow exclamation mark inside a white triangle.
3. Once this screen appears, release the keys and press the @ key.
4. Use the Volume Up and Volume down buttons to select wipe data/factory reset.
5. Choose Yes -- delete all user data to confirm that you would like to wipe all data from the device and press the return key.
6. Your Kronos should now cycle through the wiping/reset process and return to the Android system recovery screen. Make sure reboot system now is selected and press the return key to powercycle device. It will take a few moments to arrive at the initial Android Welcome screen.
DROID 2
1. Insert battery and power on phone while pressing "X" key on qwerty keypad - release "X" key after you see MOT batwings.
2. You should now see an ! in a triangle with Android guy. Press the "Search" key on qwerty keypad to enter factory menu.
3. Use Vol Up / Vol down to navigate to "wipe data/factory reset" and then use Camera side key to select "wipe data/factory reset"
4. Use Vol Up / Vol down to navigate to "Yes - delete all user data" and then use Camera key to select "Yes - delete all user data"
5. Wait for operation to complete (maybe 1 minute or so) and then press camera key to select "reboot system now"
DROID 2 Global
1. Insert battery and power on phone while pressing "X" key on qwerty keypad - release "X" key after you see MOT batwings.
2. You should now see an ! in a triangle with Android guy. Press the "Search" key on qwerty keypad to enter factory menu.
3. Use Vol Up / Vol down to navigate to "wipe data/factory reset" and then use Camera side key to select "wipe data/factory reset"
4. Use Vol Up / Vol down to navigate to "Yes - delete all user data" and then use Camera key to select "Yes - delete all user data"
5. Wait for operation to complete (maybe 1 minute or so) and then press camera key to select "reboot system now"
DROID X
Reset instructions for DROID X on Froyo 2.2.1 Android:
1. Turn off phone
2. Press and hold Power key + Home hard key to power on the phone and bring up a triangle with an exclamation point inside next to a green Android graphic.
3. Press Search hard key to show the Android recovery menu.
4. use Volume buttons to scroll up or down in this menu. Highlight "wipe data/factory reset"
5. Press Menu hard key under "Ok" screen prompt (camera button can also be used to confirm selection)
6. Handset will ask you to "Confirm wipe of all user data"
7. Select "Yes -- delete all user data"
8. Press Menu hard key under "Ok" screen prompt to start wipeout of phone, handset will begin to format handset showing progress with multiple lines of ellipses (....) (camera button can also be used to confirm selection)
9.Handset may take from 5-20 minutes to format.
10.When format is complete, press Menu hard key under "Ok" screen (or use the camera button) when prompted to reboot (Reboot system now will be highlighted)
11.You will see either an open box and the green android graphic when handset is rebooting (or the red DROID eye graphic).
12.Handset will be cleared of previous personal data, and you will need to start over with initial set-up process.
Reset instructions for DROID X on 2.3 Gingerbread Android:
1. Turn off phone
2. Press and hold Power key + Home hard key to power on the phone and bring up a triangle with an exclamation point inside next to a green Android graphic.
3. Press both Volume buttons down together to show the Android recovery menu.
4. Use volume buttons to scroll up or down in this menu. Highlight "wipe data/factory reset"
5. Tap Power button hard key to confirm the selection.
6. Handset will ask you to "Confirm wipe of all user data"
7. Select "Yes -- delete all user data"
8. Tap Power button hard key to confirm the selection and start wipeout of phone, handset will begin to format handset showing progress with multiple lines of ellipses (....)
9. Handset may take from 5-20 minutes to format.
10. When format is complete, Tap Power button when prompted to reboot (Reboot system now will be highlighted)
11. You will see either an open box and the green android graphic when handset is rebooting (or the red DROID eye graphic).
12. Handset will be cleared of previous personal data, and you will need to start over with initial set-up process.
DROID X2
1. Power the device off.
Press and hold the Power button then select Power off.
If the device isn't responding, Remove / replace the battery.
2. Press and hold Volume down then press the Power button (approx. 3-5 seconds) to power the device on. Continue holding Volume down.
3. When Fastboot appears (located at the top), release Volume down.
4. Press Volume down (seven times) to select Android Recovery then press Volume up.
5. When presented with the Android screen, simultaneously press Volume up / down.
6. Press Volume down (twice) to select wipe data / factory reset then press the Power button.
7. Press Volume down (once) to select Yes -- delete all user data then press the Power button.
8. When the data wipe is complete, ensure reboot system now is selected then press the Power button.
i1
1. Power phone off
2. Press and hold the following buttons at the same time:
· Volume Up and Down, Green "send button" and Center "OK" button
3. Press "Red" Power on/End call button while still holding the other buttons
4. Release all buttons.
5. Customer will see Motorola emblem appear followed by an image of an arrow going from handset to the phone. This process may take a few minutes. Do not pull battery or power off handset.
Reset may take several minutes.
6. Handset will power cycle on its own. When coming back up, the Motorola emblem will reappear.
7. Let phone complete power up process.
8. Once complete, customer will start back at the Setup Wizard to input all their previously used credentials. You will still need to do a Master Clear through the i1 settings menu at this point to bring back carrier features, so you can skip through all the set-up screens without entering anything and get to the handset's homescreen.
9. At the i1 homescreen, press Menu hard key, select Settings.
10. Scroll down to SDcard & phone storage.
11. Select Master Clear & tap on Reset phone to initiate Master Clear.
12. Handset will power cycle on its own. When coming back up, the Motorola emblem will reappear.
13. Let phone complete power up process.
FLIPSIDE
1. Power off your phone
2. Open the hardware keyboard
3. Hold the X key and then hold the power button
4. When you see the Moto symbol you can release the power key
5. Hold the X key until you see a triangle with an exclamation point
6. Press the key labeled Fn (lower left corner of the keyboard in landscape, upper left in portrait) and the T key at the same time
7. You will now see a menu on the screen
8. Use the hardware keyboard cursor keys (lower left in portrait mode) to move the blue highlight to the various selections. You want to highlight "wipe data/factory reset"
9. Press the return key (to the right of the OK key with the phone in portrait mode) on the hardware keyboard to select the option that is highlighted.
10. Use the cursor keys to highlight YES from the next menu.
11. Press the return key to complete the selection
12. The phone will begin to reset. WAIT until it says it is complete
13. When it is complete you will see the the menu again, select "Reboot system now" with the cursor keys
14. Press the return key to reboot the phone.
FLIPOUT
1. While depressing the "X" key from your keyboard, power on the phone.
2. You will see a black screen with a triangle and droid figure
3. Press power button again and you will see a the Android factory menu.
4. Using the down arrow on your keyboard (4 way navigation arrows) select Wipe data/factory reset and confirm by pressing the return key (long arrow key in the bottom far right corner).
5. Confirm the steps with the down arrow (4 way navigation arrows) to select YES and confirm by pressing the return key (long arrow key in the bottom far right corner).
6. Once the screen shows the factory wipe is complete, select Reboot system now and confirm by pressing the return key (long arrow key in the bottom far right corner).
MILESTONE
1. Turn off phone
2. Press Power key + Camera Key to power on the phone and bring up the recovery screen
3. Press Volume Up + Camera Key to show the recovery menu.
4. Select Wipe data/factory reset
5. Select Reboot Phone
MILESTONE XT720
1. Turn off phone
2. Press Power key + Camera Key + GalleryKey to power on the phone and bring up the recovery screen
3. When the Triangle/Exclamation point screen appears, press Volume Up + Gallery Key down and tap the camera key to show the recovery menu.
4. When the recovery window appears, use the volume up/down keys to navigate the menu and the camera key to enter your selection.
5. Select Wipe data/factory reset
6. Select Reboot Phone
MOTOROLA XPRT
1. Power off the device
2. Press and hold the R and M keys while pressing the Power button. You will see the red M logo on your screen then the screen with the Android-bot and a yellow exclamation mark inside a white triangle
3. Once this screen appears, release the keys and press the @ key
4. Use the Volume Up and Volume down buttons to select wipe data/factory reset
5. Choose Yes -- delete all user data to confirm that you would like to wipe all data from the device and press the Return key
6. Your device should now cycle through the wiping/reset process and return to the Android system recovery screen
7. After userdata is cleared, the "reboot system now" option will be highlighted by default. Press the return key to power off/on your device
8. It will take a few moments to arrive at the initial Android Welcome screen.
MOTOROLA XOOM
1. Turn tablet off. You may need to use two hands in this process to press and hold buttons properly.
2. Turn on the tablet with power button, wait a full 2 seconds from the time the tablet starts showing the red Motorola logo, then press and hold the down Volume key. (you should not hold down the power button after it turns on and logo appears)
3. "Android Recovery" will appear on top of screen if timing is done correctly. Release volume button. (if you continue to press volume down at that message, the message will cycle through "RSD, Fastboot, and back to Android Recovery. Make sure message states Android Recovery before you go to next step). If stuck at a RSD protocol or Fast boot screen, reboot the tablet by holding power button then pressing the volume up).
4. While screen states "Android Recovery", Press volume up button, the screen will say "Entering Android recovery mode" and a few seconds later an Android robot graphic will appear alone on the screen. Release buttons.
5. Hold down power button and then press the volume up key together to see the Android Recovery screen menu selections.
6. Use the volume buttons to move up and down through selection in this menu.
7. Using the volume down button, scroll down to “Wipe data/factory reset”
8. Tap Power hard key to select option.
9. Scroll down to select “Yes, delete all user data”.
10. Tap the power button to select. Wiping and formatting data will take a few minutes.
11. You will return back to the Android recovery screen menu.
12. Tap the Power button to "Reboot system now" which will power-cycle tablet and eventually power back on to the Initial Set-up / Welcome screen present when you first turned on your tablet.
hope it helps.
Click to expand...
Click to collapse
How do you do a Soft Reset
depends on the model of the model of the phone that you have.
go to settings > privacy > factory data reset.
in some models, settings > sd card and storage > factory data reset.
talipandas27 said:
HOW TO HARD RESET YOUR MOTOROLA ANDROID
ATRIX
1. Power off the phone, press and hold volume down button, press power button.
2. Screen will come up with "Fastboot", press Vol down key to cycle through choices until you get "Android Recovery", then press Vol up key
3. Wait for the "triangle ! / Android" screen then go on to step 4
4. Tap on bottom right corner of the screen (may take a few times). a menu will come up
5. Tap on "wipe data/factory reset", and tap OK. Another Confirmation screen will come. Tap Yes and OK
6. After userdata is cleared, the "reboot system now" option will be highlighted by Default. Tap OK.
7. Phone will reboot to initial setup MOTOBLUR screen.
Click to expand...
Click to collapse
For 2.3 this changed a bit.
Step 4 has changed to the following:
Press both Volume up and Volume down key simultaneously then the Recovery Menu will come up.
The new instructions can also be found here:
motorola-global-portal.custhelp.com/app/answers/detail/a_id/60620/~/atrix---external-hard-reset
Click to expand...
Click to collapse
Great tutorial
dead link
the new link you are providing goes to a dead page... and my atrix wont go into recovery when i hold down buttons either way... what can i do?
updated Kitkat firmware flasher (no firmware included)
instructions in download
use at own risk
downgrading requires Unlocked Boot Loader and a full factory wipe / reset before downgrading
https://mega.co.nz/#!Ct9CQL4a!8c_q2nfGUZdz3MRtd_iKMU4K-8AacAw180VG46jWLVE
IF YOU DIRTY FLASH 5.0.2 TO 4.4.4 YOU WILL GET A SOFT BRICK
AND WILL NEED TO
External Reset
If you are unable to access the phone's menu to perform the standard reset you can attempt an external factory reset.
Notes:
When using this feature; everything is deleted from the device.
Reset will require a minimum battery level of 25%. If you are unable to perform a reset, please charge for 20-30 minutes and try reset again.
1. With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.
2. The device will display different BOOT OPTIONS
3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select
Tip: If the device reboots, you may have waited to long to make a selection, you will need to begin the process again.
4. The device will display the Motorola logo and then the Android in distress ( logo with Exclamation mark)
5. Press and hold the VOL UP key for 10-15 seconds. While still holding the VOL UP key tap and release the POWER key
Tip: You can try this step, holding the phone in landscape. If you are stuck on step 6, try a force reboot by pressing the Power key and Vol Down key, and start the process again.
6. The device will display additional menu options (Text will appear in BLUE)
7. Use the VOL DOWN Key to scroll to Wipe data / factory reset and the POWER Key to select this option
8. Use the VOL DOWN key again to select YES - delete all user data and press the POWER key to CONFIRM
9. Once the Formatting is complete, press the POWER key to confirm a REBOOT
10. The device will reboot and start the normal power up sequence
Hi -
searched in vain for an answer to this, but how do you clear the cache partition on a turbo 2 running android 7.0 nougat? The instructions for Android 6.0 are all I can find and they don't work. They did work when my phone was on 6.0, but something has changed in the procedure.
TIA
jp
Procedure is the same to get to the recovery menu as it was on MM. It can be tricky to get the timing right.
mjones73 said:
Procedure is the same to get to the recovery menu as it was on MM. It can be tricky to get the timing right.
Click to expand...
Click to collapse
There seems to be one difference:
Android Version 6.0 (Marshmallow) Steps
Power off the device and unplug it.
Press and hold the Volume Down button. While still holding Volume Down button, press and release the Power button.
Press and release the Volume Down button until you reach Recovery Mode.
Press and release the Power button to select Recovery Mode. The device will restart. An image of an Android robot with a red exclamation mark will appear.
Press and hold the Power button, press the Volume Up button once and then release the Power button.
Edit: ^^^^ this last step didn't work for me, I had to press Volume Down button to get the next sreen to show up
Use the Volume buttons to scroll to Wipe Cache Partition and press the Power button to select it. If an additional confirmation screen appears, use the Volume buttons to scroll to Yes and the Power button to select it.
Once the cache wipe has completed, press the Power button to select Reboot System Now.
redwood02 said:
Hi -
searched in vain for an answer to this, but how do you clear the cache partition on a turbo 2 running android 7.0 nougat? The instructions for Android 6.0 are all I can find and they don't work. They did work when my phone was on 6.0, but something has changed in the procedure.
TIA
jp
Click to expand...
Click to collapse
Nothing changed. I'm on most and this still works
Using Volume Up worked for me for my Droid Turbo 2.
After a few years of sitting dormant, I found my Note 3 in a drawer a few days ago (thought i sold it on Swappa) ...
I used what I thought was the correct process to return it to stock:
- Turn off device
- Simultaneously hold VOL UP, HOME, POWER
- Release POWER when you see the Note 3 logo
- Release VOL UP & HOME when you see the System Recovery screen
- VOL UP after warning
- Using VOL DOWN choose WIPE DATA / FACTORY RESET
- Select using POWER button
- Using VOL DOWN choose "Delete ALL User Data"
- Select with POWER button
- Highlight REBOOT SYSTEM
- Select REBOOT SYSTEM NOW using POWER button
Upon reboot, the device went to the fresh set up screen (choose language, connect to wifif, etc) but Safestrap and Alliance Rom were still installed.
So I am wondering what the correct OR updated way to return to stock is, or where that can be found, as the few I have found haven't worked, and it's been SO LONG since I ran the Note 3, I honestly don't remember much about it at all.
Thanks in advance for the help.
Did u get the solution?
If yes, how did u do it?
Otherwise u have to hold volume down + home button then press power button, release all n PES's volume up to enter download mode, at that state u have to connect to the computer & flash firmware via Odin