If you look at the screenshot, I'm stuck waiting 1487 hours. I have already tried deleting the AT&T Software Update app but nothing. Is there any way to reset it?
-BTW this happened after resetting the date & time to check for the Lollipop update
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Me and my partner both have a Samsung Galaxy S4 GT-I9505 in the UK on EE, Our phones are set up the same and today my partners phone downloaded a 350Mb+ OTA update and applied it fine while if I try to update OTA it says it is up to date and if I try to update on the PC I get a message saying "Failed to convert to upgrade mode"
My phone currently says:
Build number: JDQ39.I9505XXUAME2
While my partners is:
Build number: JDQ39.I9505XXUBMG7
Which Kies says is the newest update.
What could be causing my phone to completely ignore the update? My phone isn't rooted and nothing has been added to either phone, they are both stock S4s.
I've spent the past 6 hours searching to try to find if anyone else has had this and any I have found have no answers, it's starting to drive me crazy now.
Game2590 said:
Me and my partner both have a Samsung Galaxy S4 GT-I9505 in the UK on EE, Our phones are set up the same and today my partners phone downloaded a 350Mb+ OTA update and applied it fine while if I try to update OTA it says it is up to date and if I try to update on the PC I get a message saying "Failed to convert to upgrade mode"
My phone currently says:
Build number: JDQ39.I9505XXUAME2
While my partners is:
Build number: JDQ39.I9505XXUBMG7
Which Kies says is the newest update.
What could be causing my phone to completely ignore the update? My phone isn't rooted and nothing has been added to either phone, they are both stock S4s.
I've spent the past 6 hours searching to try to find if anyone else has had this and any I have found have no answers, it's starting to drive me crazy now.
Click to expand...
Click to collapse
You could always go to apps then all and go to the Google Framework Services and Clear the cache and Reboot to try to force the OTA
Sent from my GT-I9505G using Tapatalk 2
MJHawaii said:
You could always go to apps then all and go to the Google Framework Services and Clear the cache and Reboot to try to force the OTA
Sent from my GT-I9505G using Tapatalk 2
Click to expand...
Click to collapse
Unfortunately this didn't work, also tried force stopping the service, clearing cache and data, rebooted and tried the OTA update again, still saying the phone is up to date, really wish it would have been that simple.
have you tried clearing cache & dalvik cache and restoring to default from recovery mode?
Update: After trying the suggestions in this thread, none of them worked unfortunately. I was getting ready to do a reset on it to see if it would help and I it suddenly decided to download and apply the update, so the problem is sorted but I have no clue how.
Game2590 said:
Update: After trying the suggestions in this thread, none of them worked unfortunately. I was getting ready to do a reset on it to see if it would help and I it suddenly decided to download and apply the update, so the problem is sorted but I have no clue how.
Click to expand...
Click to collapse
Dude, forget these OTA`s and flash the entire new rom from here www.sammobile.com with Odin 3.04. Afterwards do a data factory reset (backup first), this will give you the best result.
Same thing happened to me.
Me, my girlfriend and my brother have a Samsung Galaxy S4 GT-I9505. All phones was bought 3 weeks ago.
After purchase I checked all S4 for update. All show that they have newest updates.
2 days ago I once again checked my GF S4 for update and i started to update. Downloaded one 70mb ant other 300mb update patch and updated itself. Same on brothers phone.
But when I try to update my S4 it says that its up to date.
My phone:
Build number: I9505XXUAMDE
GF and brothers phone:
Build number: I9505XXUAMDD. After update I9505XXUBMG7.
Why my S4 do not updates?
Updates are released in different time depending on region?
When I bought the phone, Immediately, I activate on the first time, Then dropped me an update version of the phone.
But after factory reset, Not showing update version...
do After factory reset, Updates version need to get off again?
thank you :good:
someone?
i Request again your help
Have you tried going to Settings>About device>Download updates manually?
qwewqa said:
Have you tried going to Settings>About device>Download updates manually?
Click to expand...
Click to collapse
Yes, No new update...
People explained to me in another forum, If I did a software update once one,
This update saved in phone, Even after factory reset...
What's your baseband version, just making sure it didn't update automaticaly.
Hi. I am a beta bod. Had Nougat running fine for weeks and got the OTA update yesterday. Unfortunately it fails to update. Tried 4 times now, have factory reset the phone and it still fails to update. Always gets to 31% then dies. Just tells me to contact Samsung support center. Just downloading the UK stock Marshmallow rom from sam mobile now but it is taking ages to download. Will try and Odin it back and try the update again. Anyone else having similar issues?
Today I did a factory reset of my phone after it started getting a little bit slow. I connected my Samsung account and downloaded the backup I saved previously before trying to upgrade to Marshmallow, but now, every time I try to update manually, I get the "processing" failed error. This is the first time it has happened, since I managed to download the Marshmallow update normally last year.
I've been googling for hours in an attempt to find out what I had done (wrong), because I'd rather not manually flash it myself since I'm afraid of messing it up. I thought it could be a conflict of the model which was published in Asia, and me living in Europe, but since I managed to update it normally once, I don't see how that could be a problem all of a sudden.
I apologize if a thread like this has been made, but I've really searched all over the Internet and could not find a way to resolve the issue. Could it be something related to my Samsung account? I can normally log into all Samsung services after having reset the password yesterday, via PC and phone, but when I try to update the software, I get the error repeatedly.
Just got the S10+ yesterday. No root and no plan to root at present (it's my husbands phone and he's weird lol)
His voicemail isn't giving him a notification. Nothing on the icon on the home screen and nothing when I open the app. I've cleared cache and data, app is up to date, rebooted phone, searched sprint and searched XDA and can't find an answer.
Anyone have any ideas what I need to do?
Have you tried updating the phone via the OTA updates? You might need to do a factory data reset or flash the latest stock firmware with Odin if all else fails.
StoneyJSG said:
Have you tried updating the phone via the OTA updates? You might need to do a factory data reset or flash the latest stock firmware with Odin if all else fails.
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Click to collapse
I'll double check to see if an OTA was done or not. I was thinking my next step would be to do a factory reset. Weird thing is my note 10+ doesn't have VM either. It's not activated yet so I didn't know if that could be why.
I also tried to download the app from the play store (on my husbands phone) and it would get to downloading 2%, say it was installing then give an error of "this application cannot be installed"
Sounds like you need a factory reset and if that fails reflash the firmware with Odin. I have voicemail on my S10+ here running the AT&T firmware. Some firmware like Version or others might have visual voicemail. I have the icon for it on my phone, but never use it.
StoneyJSG said:
Sounds like you need a factory reset and if that fails reflash the firmware with Odin. I have voicemail on my S10+ here running the AT&T firmware. Some firmware like Version or others might have visual voicemail. I have the icon for it on my phone, but never use it.
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Click to collapse
I have no idea what I did but it just suddenly started working. Thank you so much!