Database Users

I cant hear you

I have had my HD2 for 2 months now I often have problems calling someone as they cant hear me (I can hear them fine) I reboot the device and I can call them and they can hear me fine. This often happens if I run another PGM and then close it and make a call, sometimes after I reboot and make an call and then make another cal the second call wont work.
I contacted HTC and the said hard reset as I knew they would do a rom upgrade I decided to wait rather than go through set up again. I upgraded from 1.48 to 1.66 on the weekend and still have the problem although I must admit it does not happen as much.
There was a similar problem with Samsung Intrepid but could not find a fix for this does any one have any ideas..

I have the exact same problem, i dont know what caused it.
wierd and annoying at the same time.
i just hope it doesnt happen to often.

i have the same problem , i can hear them , they cant hear me and honestly sayin i dont run any programs besides those which came with htc .

same...
i have the same problem, apperently when i make a call people say that they cant hear me or if they do that i tend to break up or sound low like a "robot"...but i can hear them just fine....
i am on att running official 1.66 rom...

Company
by the way what company are u guys on? att or tmobile if any of the 2...

same
im with t-mobile uk , and just about 5mins ago , phoned my gf talked with her for a while then her voice cracked and changed to a "robot" version so hanged up phoned her again and then it was fine , well i dont want to moan , but htc got to do something with so many bugs

used to happen all the time on my old phone, i think its a network issue...

in the first week that I had the phone, I also had some problems, but now I haven't had one for over a month.
with my previous phone I had it also, so I don't mind (and it could be a network problem indeed)

Network issue?
so if its a network issue then what does that mean for those that it still keeps happening too?...
in other words a rom upgrade wouldnt do it justice?...

Same problem here. It happened randomly a few times.

im on o2 germany and i get that thing with the robot voice too.
its wierd

Network problem unllikley
I used the phone here in Australia and had this issue went to Vietnam and had the exact problem I dont think it is a network problem. The robot voice are you using the external speaker as I have had several complaints and when I turn it of they can hear me perfectly...

Same problem here. Is not network related. I am on Vodafone RO. I`m not using Sense UI and still have same problem. If you change to speaker during call and microphone again is start working for that phone call. All the clues point to HTC software. Please confirm if someone of you have this problem but it doesn't use any auto call recording software.

hmmm...
well i havent had the issue with the speaker phone or rather i havent spoken to anyone through the speaker phone yet...
guess ill give it a shot and ill switch to the regular mic during the call to see if the person can hear me better...
i hope this isnt a hardware issue, better yet i hope the next rom fixes this up...
paying so much money for a phone that cant even do what a flip phone could do?

Yeap me too. Voda UK....
I un-installed some games and other apps and the problem has now gone. Think it must be something to do with 3rd party software.
It coincided with the whole phone being laggy and unresponsive so i have now flashed to a later rom and phone is like new!!!
DB

...
what rom did you change too? official or is it a cooked rom?....
i tried the switching from speaker then to the mic and again i have the other person still saying that they cant hear me...
this is very frustrating....

sasukeanime said:
what rom did you change too? official or is it a cooked rom?....
i tried the switching from speaker then to the mic and again i have the other person still saying that they cant hear me...
this is very frustrating....
Click to expand...
Click to collapse
I don`t remember what ROM I had at the time but yes it was cooked.
Now i changed and i stop Resco Audio Recorder from recording my calls.
This is definitely a software problem. The "robotic voice" is a proof of processor overloading from some messed up processes. First culpits in my opinion areSense UI or some HTC code or Resco Audio Recorder.
Now I am on SPB Shell instead of Sense and Resco off.

"I don`t remember what ROM I had at the time but yes it was cooked.
Now i changed and i stop Resco Audio Recorder from recording my calls.
This is definitely a software problem. The "robotic voice" is a proof of processor overloading from some messed up processes. First culpits in my opinion areSense UI or some HTC code or Resco Audio Recorder.
Now I am on SPB Shell instead of Sense and Resco off. "
so with the spb shell is it working now? i mean do u still get the messed up calling on the other line where the person constantly says "i cant hear you" lol
besides that i actually switched off Sense UI and actually hard reset my phone and made a call but the problem still persist...
has anybody tried changing the sim card? i mean i went over to att today and i got a new sim card when i made a call i still had sense UI on and it worked flawlessly but then i put my old sim card in and then i switched back to the new one (had to import the contacts) and it messed everything up the problem came right back...
Also there seems to be such few people with this problem? maybe we got faulty phones?....

Damn, this phone is crap!!!!!!!
No one can here me again soft reset hasn't helped.
This problem is a nightmare!!!!!!!!!!!!!

mine is working fine now (in this moment anyway).
My actual ROM Leo lite v2.1WWE (30.1.2010)

[Q] Issues during a call?

Hello to all of you,
I am new the forum and I got my Omnia 7 just about 2 weeks ago. I really like it because of the excellent screen and build quality.
I also like the smooth and sleek feeling of Windows Phone 7.
However, I had regular issues during calls.
During about a third of my calls (including incoming and outgoing calls), I was not able to hear anything at some point during the conversation. The person called or the person who called me could also not hear me anymore.
The phone seems to work (no freeze) and the signal was ok. Turning the speaker on did not help.
Moreover, when I stopped calling and called back everything was fine and working again.
Sometimes it happened already when I picked up a call, sometimes after just a few words and sometimes in the middle of a longer conversation.
It seems to be random but regular, since about one out of three of my calls was interrupted.
It is really annoying and the phone is therefore going back.
However, I really liked the Omnia 7 and I would get another one, if the unit I got was just faulty.
So I would like to ask other Omnia 7 users if you have experienced a similar behavior of your Omnias during calls? Was my unit faulty or is it a general issue?
I would appreciate your feedback.
Thank you in advance.

Does really no one want to comment about how his Omnia 7 handles calls?
I would really appreciate your feedback, even simply stating your Omnia 7 works fine without any mic ans speaker issue.
I thus just added a poll to the thread, so that it becomes even easier to give some feedback.
Thanks in advance for your input.

Same with me on my Omnia 7 - A1 Telekom Austria
Spoke to Samsung but they were not able to help me out but sending me a contact info to a service partner (Extreme Communication in Vienna, btw)
Service Partner told me that there are issues with the Omnia 7 (amplitude control) and I should send my device to them...
As were are having the same troubles on approx 20 devices (95% of handed out devices) I have to check if repairing is an option (warranty from our provider)
will post later, if I have my device back...

No problems here, I've had an Omnia7 16GB since early February. It was unbranded about a week after I received it. No one I've heard of has had such issues but one who complains of "modem-like" sounds for him and the other part prior to missing a call. He also reported this happening every third time or so...

leoms17 said:
... but one who complains of "modem-like" sounds for him and the other part prior to missing a call. He also reported this happening every third time or so...
Click to expand...
Click to collapse
count me in...
having modem-sounds (or robot sounds) as well
and it's not only me - my co-workers have the same issues
but there are more issues:
it's annoying that my Omnia 7 (8gb version) is hardly able to receive calls at the first time (approx 75% of the incoming calls) - if I call back, most of the time it seems to be ok
these problems do not only affect my device, but about 95% of Omnia 7 we handed out to our co-workers
I had the chance to test a HTC 7 Trophy - none of the errors I have on my Omnia happened on the Trophy!

I have the same issue, using T-mobile in the netherlands, I just always assumed it was them.
I've noticed this only happens on 3G and 3G+ networks, if i turn off data and use the normal G network, I don't get call problems, which why I assumed it was t-mobile.

I'm having the same issue on most of my calls. In the beginning I thought it was a network issue. Haven't been able to figure out how to fix it so far. Will call Samsung support.

Has anyone here updated their ROM to the latest XENJK from samfirmwares.com? I had issues with the mic going silent during calls til I upgraded to that
Sent from my OMNIA7 using Board Express

simon marktl said:
count me in...
having modem-sounds (or robot sounds) as well
and it's not only me - my co-workers have the same issues
but there are more issues:
it's annoying that my Omnia 7 (8gb version) is hardly able to receive calls at the first time (approx 75% of the incoming calls) - if I call back, most of the time it seems to be ok
these problems do not only affect my device, but about 95% of Omnia 7 we handed out to our co-workers
I had the chance to test a HTC 7 Trophy - none of the errors I have on my Omnia happened on the Trophy!
Click to expand...
Click to collapse
Please post on your service results! Are you using 3G and 3G+?

Blade0rz said:
Has anyone here updated their ROM to the latest XENJK from samfirmwares.com? I had issues with the mic going silent during calls til I upgraded to that
Sent from my OMNIA7 using Board Express
Click to expand...
Click to collapse
I also have the latest from samfirmware.com. Maybe that does it? Someone?

Thanks for your comments so far...
At least I am not alone with this issue...
I am now really wondering if this could be a software/ROM/firmware issue given Blade0rz comment...
How can I check the firmware/ROM on the Omnia 7?...my Omnia 7 is unbranded from Germany and the "About" section in the settings of my Omnia 7 does not give any info on a build or version number...does anyone know?
@simon marktl:thanks for your feedback...actually 19 faulty units out of 20 sounds quite bad...I would be pleased if you could let us know if the service point could resolve the issue and especially how they did it once you get your device back...
@eqzgkxokwa: I would be pleased if you could let us know about the solution proposed by the Samsung support...thanks (by the way eqzgkxokwa, that´s a tricky nickname )
@ Phyx and leoms17: I actually use the 2G network 99.9% of the time...but as explained I have the issue regularly....so it is not limited to 3G or 3G+...but if 3G off helps for you it just makes the issue even more curious...I do not think it is due to the network, rather something is going on with the phone...

in diagnostic screen hit *#1234# you'll get all your info. Firmware ending in JK1 is the latest.

Thanks leoms17...I may sound stupid but how do I actually get in the "diagnostic screen"?...I did not find it in the menu, so I assume there is some trick...actually I do not want to brick the phone or do something wrong...
Is there no possibility to get a simple info about the firmware without using a crazy code?

also have this issue, assumed it was a poor signal or something like the death grip. Does not seem to make a difference whether im being called or place the call myself.
I got it several times, suddenly it just goes silent. Holding the phone away from the ear so the diplsay turns on seems to make it work again but not for very long.
I had the original T-mobile Germany branded firmware I8700DTMJJ6, updated to JK1 yesterday, but did not test if its fixed now.
One final idea would be to play around with the volume settings in diag mode, increasing volume for incoming calls or something.
Btw, did anyone notice that there is absolutely no background noise during a call, even if the person is in a noisy environment?

leoms17 said:
Please post on your service results! Are you using 3G and 3G+?
Click to expand...
Click to collapse
Yes, I'm on 3G and 3G+
Turning off 3G seems to help a little bit - at least I'm not running into troubles as often as having 3G enabled...

malin_77 said:
@simon marktl:thanks for your feedback...actually 19 faulty units out of 20 sounds quite bad...I would be pleased if you could let us know if the service point could resolve the issue and especially how they did it once you get your device back...
Click to expand...
Click to collapse
good morning
as soon as I have a feedback from my provider if the repairing is covered by our warranty contract, I'm going to send in a few more phones to the service point...
of course I will post the results here, but could take a while...
til later
simon

I've had this issue with my Omnia 7 (T-Mobile US) as well. There were a couple instances where I answered a call and was not able to hear the person on the other end.

malin_77 said:
Thanks leoms17...I may sound stupid but how do I actually get in the "diagnostic screen"?...I did not find it in the menu, so I assume there is some trick...actually I do not want to brick the phone or do something wrong...
Is there no possibility to get a simple info about the firmware without using a crazy code?
Click to expand...
Click to collapse
just dial ##634#
wait about 2 seconds, than you are in the diag menu
after dialing ##634# you'll find diagnosis on your phone for future use

leoms17 said:
I also have the latest from samfirmware.com. Maybe that does it? Someone?
Click to expand...
Click to collapse
I had this issues with the original firmware from my provider (I8700XXJJ3)
and I still have them with
Phone I8700XXJK1
PDA I8700XXJK1
CSC I8700XENJK1
Software on Phone itself is 7.0.7008.0, no NoDo available yet
Maybe the new firmware I8700XXKA1 (January) helps out - but I wasn't able to download it anywhere

Same issues here
I have issues with both modem/robot-calls but lately it's gone from 1/3 of the calls beeing robot to 3/4 of the calls loosing all sound after 20-60 seconds. Robotic cals are not as common. For me I have problem only when I receive calls and never when I make the call.
I have had my Omnia in for service a month ago but the short message from them was that they found no problems. They upgraded the firmware to the latest version but I still have issues as stated above.
My radio hardware version is
0.0.0.2
I have seen posts where radio hardware is much higher. Can the problem be related to old radio hardware?
I am hoping nodo and new firmware from Samsung will fix this but so far I havn't got it.

call quality

hello. i have a question maybe you may know the answer and maybe you can help me.
does the call quality and network signal has anything to do with the installed stock rom/custom rom ?
i tried few stock rom's and a friend of mine which i called after every install told me how it's the call quality, and when using a stock rom downloaded somewhere from web he told me that the call quality it's better than other times.
it this possible ? can a rom improve or degrade the call quality and network signal ? if so, how can i know which one is the best ? trust me, this problem is freaking me out so it became a major problem since i can't have a normal call because others can hear me very well and they hear echo aswell
thanks in advanced ^^

Different roms have got different qualities...
The ans of ur que depends on what roms u tried..
Btw if u are gonna ask me this question...
Then my ans is NO
**rooting is new for me...and i am noob to root...**

yaur7_cs said:
hello. i have a question maybe you may know the answer and maybe you can help me.
does the call quality and network signal has anything to do with the installed stock rom/custom rom ?
i tried few stock rom's and a friend of mine which i called after every install told me how it's the call quality, and when using a stock rom downloaded somewhere from web he told me that the call quality it's better than other times.
it this possible ? can a rom improve or degrade the call quality and network signal ? if so, how can i know which one is the best ? trust me, this problem is freaking me out so it became a major problem since i can't have a normal call because others can hear me very well and they hear echo aswell
thanks in advanced ^^
Click to expand...
Click to collapse
Yes you can to an extent if you flash a stock rom that isn't native to your region you would get poor signals it would constantly drop out you may not even be able to connect to hspda (know from experience) so in that capacity flashing a rom that is native to your region if you were on 1 that wasn't would improve call quality so since your question was if changing stock roms could improve our degrade call quality then yes it can to know which rom is native to your region check here
http://forum.xda-developers.com/showthread.php?t=1465800
Hit THANKS you ungrateful bastard...plz

yaur7_cs said:
hello. i have a question maybe you may know the answer and maybe you can help me.
does the call quality and network signal has anything to do with the installed stock rom/custom rom ?
i tried few stock rom's and a friend of mine which i called after every install told me how it's the call quality, and when using a stock rom downloaded somewhere from web he told me that the call quality it's better than other times.
it this possible ? can a rom improve or degrade the call quality and network signal ? if so, how can i know which one is the best ? trust me, this problem is freaking me out so it became a major problem since i can't have a normal call because others can hear me very well and they hear echo aswell
thanks in advanced ^^
Click to expand...
Click to collapse
some custom roms may have the call bug...but as now i am using Jelly Blast v3.0.4 i am not having that problem...and i dont think that roms are responsible for call quality...may be there might be a signal prob...lolz

[Q]

I m using yureka since last 30 days...its a nice device ..but every time i make a call and the person otherside always says your voice is too low to hear speak loudly...it happens everytime..its very annoying...pls give a solution...i call yureka centre..they also said sir your voice is oo low...i said thats the problem..they said update will solve this...i alredy updet to lolipop it's didn't work?..or i should demand for replace..?pls help...
My whatsapp no is 9426167575

[Problem] My Samsung Phone Not Recieve Any SMS Message

hi, i have a Galaxy E7 device and i have a bad problem with my phone that is not just for E7 and i see that in many of SAMSUNG phones : SMS didnt Deliver to me
its funny i had 6 phone in my life from sony, samsung and everytime i had a wierd problem :| i dont know that they are creating worthless device or just im not a locky guy :| anyway, in my new phone i had SMS problem that show itself from first day ... when this problem is there, SMS text never deliver to me and also i cant send any sms ... i have to reboot my phone to fix this problem . after rebooting, everything is fine but after few hours (i dont know whats happen that problem start again) , problem start again :'(
- i do a factory reset, i flash Official rom again but this problem is not going away
- i read a topic that suggest install GoSMS and check the checkbox in setting , i do any thing they said but the problem is hapenning yet :|
please help me becuase all my frineds are mad and they think i do something on purpose to dont answer them is making trouble for me . how should i fix this?

xperia_sp_2014 said:
hi, i have a Galaxy E7 device and i have a bad problem with my phone that is not just for E7 and i see that in many of SAMSUNG phones : SMS didnt Deliver to me
its funny i had 6 phone in my life from sony, samsung and everytime i had a wierd problem :| i dont know that they are creating worthless device or just im not a locky guy :| anyway, in my new phone i had SMS problem that show itself from first day ... when this problem is there, SMS text never deliver to me and also i cant send any sms ... i have to reboot my phone to fix this problem . after rebooting, everything is fine but after few hours (i dont know whats happen that problem start again) , problem start again :'(
- i do a factory reset, i flash Official rom again but this problem is not going away
- i read a topic that suggest install GoSMS and check the checkbox in setting , i do any thing they said but the problem is hapenning yet :|
please help me becuase all my frineds are mad and they think i do something on purpose to dont answer them is making trouble for me . how should i fix this?
Click to expand...
Click to collapse
If every phone you owned had the problem in it. May be its a sim kind of bug or issue

nepalbiraj said:
If every phone you owned had the problem in it. May be its a sim kind of bug or issue
Click to expand...
Click to collapse
really is possible? i didnt know anything about sim problem ! how can i check that?

xperia_sp_2014 said:
really is possible? i didnt know anything about sim problem ! how can i check that?
Click to expand...
Click to collapse
You can put any other carrier sim on the phone. Or put the Sim to another phone and check.

Yes.. It's the sim's issue.. your sim is screwed up!! Even I'm using e7..no issues yet.