Ok where do I start...
I received my S6 Edge some weeks ago (vodafone device) and straight out of the box it's battery life was horrible. Dark Wallpaper, Bluetooth/Wifi disabled - still 1 hour and 25% were gone. It did not get better with time and several complete charging circles so I decided to test Samsung Smart Tutor, which is a "service to analyse and solve technical problems with your device via Remote Control".
Session One:
No waiting in queue directly connected to a support guy - awesome
I mention "battery life problem" - I could swear I heard him moan frustrated
We exchange the code for remote control and he takes over my device
Looks into the battery stats - "hm that curve is strange" - yeah well that's why I phone you
After some more minutes he suddenly asks if my signal strength is always as "bad" as one or two bars - "hm idk why do you ask?"
Now the real adventure begins... "Absolutely 'normal' that your battery drains like this if your signal strength is always as bad as now"
After some Q&A (ie discussion) between him and me why it is "normal" for a 900$ device to behave like this he says he can't do nothing more than suggesting try with offline mode or test the battery life in an area where the device has the best possible signal.
After some days of testing (and a whole day in offline mode!) I can say that this can't be the cause for my battery problem. (screenshots will follow)
Session Two (today):
I didn't even got to the point of letting this guy look into my stats via remote control.
First question he asked: New SIM card or "old" simcard? - yeah well I think a quite new one
"What does quite new mean? Did you cut a micro SIM to a nano SIM by yourself?" - why do you ask me this? "Because - if your SIM is somehow damaged, this could be the cause for your battery drain" - aha ok let me get this straight it is a new one no DIY nano SIM - "hm try a new one" - excuse me? My battery life is horrible even in offline mode? - "yeah but the (maybe damaged) SIM is still inside your device" - oh well but it shouldn't do anyrhing when my device is in offline mode, should it? - "Try a new one" - excuse me you didn't answer my question... - "yeah try a new SIM card"
Ok so here we go I will try another SIM card today and maybe my adventure will go on and it will continue with session three...
Hey Gammelgustav,
There's already a thread for battery discussions here: http://forum.xda-developers.com/galaxy-s6-edge/general/galaxy-s6-edge-battery-life-t3068598
Please use that instead of creating a new thread
Thanks!
Thread Closed
Related
When i make a call if it lasts more than about a minute the phone cuts off and the phone shows no signal, after a while the searching bar comes up next to the ariel icon, eventually the signal comes back, but at no regular time, there is no problem when the phone is not being used i.e. it only happens when i make or recieve a call. Tried soft and hard reset and not cured it, also tried changung network settings but this also has no effect, contacted works I.T. department who own the Sim in my phone and they say there is no problem with the network so it must be my P.D.A. help please. P.S. not too much tech jargen please dont know a great deal about the inner workings of the P.D.A. system.............thanx
I don't know how old your device is but it could be your battery that gets easily drained when making a call. My device was 18 months old with its original battery when this happened. After replacing the battery problem was gone.
Any other solution to resolve this issue ? I am pretty sure the problem is bcoz of the battery coz the moment i plug it into the usb port of my laptop, it comes alive (network signal is back)
Try 2 change the panel ...Put original Panel...100% it will work
what Pannel you mean? have similar problem...
The unit I was supposed to buy came today and I was looking it over with the guy. He says that it's barely a month old and he hardly used it. But when we inserted my 3G sim and fired it up, the 'NO GSM' message came and there was no reception. Also, the unit froze almost for a minute while trying to access, the phone settings, call duration and hardware identity. Now I can understand this if it was a bad rom flash, but the guy says that nothing was touched. Giving him the benefit of the doubt, does this mean an impending hardware failure of some sort or just one of the inexplicable things, like a small japanese man being able to bend time and space? Please, your comments and suggestions would be most appreciated.
Note: see the fourth post for info on how I fixed this.
My Vario II (now on Three in the UK) has, for the last month or so, begun to disconnect at random intervals. It will be working happily in a full 3g signal, then it will suddenly bring up the "no connection" !x, which will then turn back to 2g and then 3g.
It's not the network - I have a PAYG Three sim which I used to check for coverage before I signed up for a contract, so I put that in my old e61 and sat the two connected side-by-side and it doesn't have any of these problems.
It's a complete pain because on the days when it happens more often it destroys the battery life, anything down to about 4 hours in a full 3g signal, as well as stopping any chance of push email working properly.
I've tried several radio ROMs and none of them make any difference; I've also tried switching back to a known-good ROM which I know used to work fine, so I'm pretty sure it's a hardware issue.
Does this sound like the "dying radio" problem other people have talked about? Or is it likely to be a dodgy connection in the phone?
Ta!
Geoff
Marsbar said:
My Vario II (now on Three in the UK) has, for the last month or so, begun to disconnect at random intervals. It will be working happily in a full 3g signal, then it will suddenly bring up the "no connection" !x, which will then turn back to 2g and then 3g.
Click to expand...
Click to collapse
I think I may have fixed it: a couple of months ago I reformatted the microSD card after some file corruption and I told it to use FAT32 (since I assumed that would be better); however today I found a post on the web (on this site?) somewhere (which I can no longer find, argh!!) which suggested that might cause some problems. I wish I could find it now because there must be something about the type and size of card (it's only a 1GB) because FAT32 is obligatory on SDHC cards, yes?
Anyway, I've reformatted as FAT16 with a single FAT (http://tinyurl.com/6pdhtx suggests the increase in speed is significant) using mkdosfs for windows (http://www1.mager.org/mkdosfs/) and had no dropped connection since. I'll keep an eye on it but I'm thinking that may have been the problem... is this a known issue?
Is there any reason why FAT32 on a (non-SDHC) micro-sd card would cause the radio malfunction? A power drain issue maybe?
Anyway, like I said, I'll report back in a few days.
Edit: it just dropped out. Back to the drawing board.
Marsbar said:
I think I may have fixed it: a couple of months ago I reformatted the microSD card
Click to expand...
Click to collapse
Stuff that. I just watched it drop out while the SD card was removed completely so it can't be SD related.
SOLVED!!!
Marsbar said:
My Vario II (now on Three in the UK) has, for the last month or so, begun to disconnect at random intervals.
Click to expand...
Click to collapse
An update for anyone experiencing this problem.
In desperation before I bought a new phone I took this one apart (first level only, I didn't dare take apart the slide because last time I did that - with an SGH D600 IIRC - I couldn't get it back together (!)) and reseated everything I could see, as well as giving it a damn good clean with a can of compressed air and some (dry) cotton pads.
I also used a small flat-bladed screwdriver to prise up the SIM contacts just in case they had, over time, become too flattened to make a consistent contact.
Since then (two days ago) my phone hasn't dropped out once. It's been connected through IMAP IDLE all day and battery readings are dropping less than 4% per hour (which is better than I've ever had it with push email turned on)
I'm somewhat annoyed I did both things at once because now I'm not sure which solved it. I'm inclined to believe it was the SIM contacts because I can't really see how cleaning the phone would make a difference, unless it had managed to get something metallic in there. I do feel better about it being clean though
I suppose it's possible that having gunk around the chips might restrict the airflow (there was a lot of crap in there) and therefore produce problems but, like I said, I don't see it.
Hope this helps someone else with this problem, anyway.
Useful info - good to get your follow-ups
For clarity: this isssue is related to random loss of network connection and excess power drain.
It is not the random power loss issue where the entire device switches off.
Mike
Can i know is this a problem with my Wizard or with the WM6.1, i was using SK Tools that i found out that my Backup Battery was 0% anybody know how can i charge it??? Thanks.
Reading your post made me wonder about mine. I'll give you back-story as to why, or it may not be too clear (as some people have told me I'm full of it for this complaint before).
On the few (more than half a dozen but less than twenty) times I've had to pull the battery to do a reset, either because it became unresponsive or because it freaked-out. I say freaked-out because on at least four occasions in the last six months when I was in the middle of a data session and received an incoming phone call it would show me the incoming call window but I couldn't press the answer button... no matter how many times I pushed the soft-key or the screen it continued to ring - even after the call was forwarded to voice mail it STILL rang endlessly until I pulled the battery. Just last week it freaked-out with my morning alarm, the alarm went off every minute for and hour and a half complete with vibration until I gave up trying to clear the notification queue and just yanked the battery. The difference between the incoming call panic and this was the device got really hot, like I could feel the back panel get hot in my hand and my BatteryStatus panel showed 104°F. I got worried for the electronic components so I held it in-front of my window A/C unit and then it went up to 107°F at which point I figured that didn't work well and yanked the battery to prevent any internal damage.
What clicked in my mind with your post was every occasions when I reinstalled the battery, my device had forgotten EVERYTHING. Not just the clock , but also my contacts, my calendar, my text messages, my email messages, my email account settings, my activesync partnerships, everything. It was like I had done a hard-reset even though I didn't.
I just installed SKTools and mine says:
-------------------------------------
LION
On AC Line: Yes (charging via USB)
Main battery: 79%, 4096mV, 155mA, 27 C
Backup battery: 0%
-------------------------------------
I'm hearing this from some people but not others, I'm wondering if this is specific to Cingular 8125 models as maybe a way for them to cheapen the price by forgoing the backup battery? Just in-case anyone is curious about that theory I'm running the stock Cingular ROM 2.25.11.1 WWE and it's never flashed.
l33tphreak said:
Reading your post made me wonder about mine. I'll give you back-story as to why, or it may not be too clear (as some people have told me I'm full of it for this complaint before).
On the few (more than half a dozen but less than twenty) times I've had to pull the battery to do a reset, either because it became unresponsive or because it freaked-out. I say freaked-out because on at least four occasions in the last six months when I was in the middle of a data session and received an incoming phone call it would show me the incoming call window but I couldn't press the answer button... no matter how many times I pushed the soft-key or the screen it continued to ring - even after the call was forwarded to voice mail it STILL rang endlessly until I pulled the battery. Just last week it freaked-out with my morning alarm, the alarm went off every minute for and hour and a half complete with vibration until I gave up trying to clear the notification queue and just yanked the battery. The difference between the incoming call panic and this was the device got really hot, like I could feel the back panel get hot in my hand and my BatteryStatus panel showed 104°F. I got worried for the electronic components so I held it in-front of my window A/C unit and then it went up to 107°F at which point I figured that didn't work well and yanked the battery to prevent any internal damage.
What clicked in my mind with your post was every occasions when I reinstalled the battery, my device had forgotten EVERYTHING. Not just the clock , but also my contacts, my calendar, my text messages, my email messages, my email account settings, my activesync partnerships, everything. It was like I had done a hard-reset even though I didn't.
I just installed SKTools and mine says:
-------------------------------------
LION
On AC Line: Yes (charging via USB)
Main battery: 79%, 4096mV, 155mA, 27 C
Backup battery: 0%
-------------------------------------
I'm hearing this from some people but not others, I'm wondering if this is specific to Cingular 8125 models as maybe a way for them to cheapen the price by forgoing the backup battery? Just in-case anyone is curious about that theory I'm running the stock Cingular ROM 2.25.11.1 WWE and it's never flashed.
Click to expand...
Click to collapse
I guess its in the WM6.1 ROMs because its said that they dont need backup batteries so maybe they dont charge them as well. Seondly it cant be limited to the CIngular cause i own a T-Mobile and Third thing is that my Backup Battery was always full in the Stock T-Mobile WM5 ROM. I dont know hat is this????????
The backup battery is similar to the CMOS RAM battery in your laptop or desktop. If it goes bad when you power off the settings like type of HD are lost. This is a hardware issue that will require a service center or 2M Micro-Miniature Tech.
I had the problem of losing my settings when my 8125 used to be a G4. I have no idea what the backup battery status was then, but I can only assume it was 0% since it wouldn't save my settings. I bricked my G4 and the replacement motherboard I got from an MDA is a G3. The backup battery on this one is showing 100% and I have successfully pulled the battery without losing such things as date and time. I would suspect the new motherboard had a good battery more than it being a G3 vs. G4 issue.
This thread should now be CLOSED
?????
Ok, maybe this thread should be closed....but...
Don't flame me here please...does the Cingular 8125 have a BackUp battery?
I'm asking because I used to have a Dell Axim x51V that DID NOT have one...all the infos were kept on static memory, so no need to have one.
Even if you take out the main battery, everything would stay there.
And, with the 8125, when you restart the phone, it would take the time and date from your cellphone carrier network....unless you don't have coverage!
Just wondering...
Michel
michel-2000 said:
Ok, maybe this thread should be closed....but...
Don't flame me here please...does the Cingular 8125 have a BackUp battery?
I'm asking because I used to have a Dell Axim x51V that DID NOT have one...all the infos were kept on static memory, so no need to have one.
Even if you take out the main battery, everything would stay there.
And, with the 8125, when you restart the phone, it would take the time and date from your cellphone carrier network....unless you don't have coverage!
Just wondering...
Michel
Click to expand...
Click to collapse
Yes, i guess it does have it......i guess soooo but still wait for the any seniors advice
Backup battery its a little round battery (like in watch). It helps to save the settings in memory - time, timing zone if you replace main battery or charge level of main battery is zero.
To replace backup battery is hard because it is used point soldering.
Hi there!
I just got a new 2400mAh battery for my charmer (PM16A; 3.7VDC) and turned the device off to completely charge the new batt. For 3h there was no light indicating a charging progress so I turned the charmer on (no LED signal at all) and the OS booted. The system runs extremely slow and the battery status is not being recognised.
Has anybody made some experience with the bigger batteries or any idea why the system runs but no charging is being done? The battery is explicitly displayed to be fully compatible with the MDA Compact II...
Thanks in advance,
Gore
I called the dealer today and he told me that this battery is well known for causing troubles. I sent it back and told the dealer to keep me informed if any improvements are made by the manufacturer. He also told me that this (chinese) manufacturer seems to be the only one building those 2400mAh batteries, so if you're suggesting to buy one, think it over at the moment...
If I get any information about the issue I'll post it here.
So long,
Gore
What ROM is on your device? The batdriver.dll can cause such problems. What is shown? -1%? And what size is said? Does it say 0mA or 2400mA?
Give me infos I'll try to help you with my "how drivers are" skils.
Edit: Seen post now. Can you remember any answers on my questions. Cuase I think it would help others too.
I have cYBERDEls WM6.1 Manila 2d German Ed. installed. It runs perfectly with my old battery, fast and stable, but the battery turns off at 60% (4 years old - no surprise I guess). With the new one it seems to charge, although no orange light present. When entering the battery status in the OS, it said something like status unavailable or battery unavailable. And it runs extremely slow which it does not with the old one.
I'm sorry I cannot say anything about the current size, as the battery status driver of that WM6.1 version is unable to display...
I tried the Battfix.cab as well just to make sure but no change.
Thanks for helping,
Gore
OK that is a batdriver.dll problem. I'll upload some versions later or tomorow. Just try them.
And if you installed batfix.cab it will charge without the light, But the power you're using can also be the power with witch it came. (They are charged to 50%-80% to live long without being used)
-> "I'll upload some versions later or tomorrow"
That would be just great. Lucky me, I didn't actually send the package away yet, but will rip it open again
Which problem is solved by the batdriver.dll?
Btw, good luck with your 6.5 development, I'm really looking forward to it!
The batdriver will hopefully recognize the battery. (I'll give you Prophet and Wizard ones cause they suppoert only the big batteries I think). And WM6.5 will first just be English. Cause I have to translate everything manually to German.
Hope I can fix your problem.
Hey anything new about the batdriver.dll? Did you upload it somewhere or could you post a link to a proper driver in the Prophet or Wizard section if there is one? Sorry for shoving you...
Gore
Soory now time till now. I'll try to get some today or tomorow and post them here.