help urgent - Galaxy Grand Prime Q&A, Help & Troubleshooting

My USB cable/charger is not recognising my prime when kept in charging
I tried changing chargers n wiped cache partition too BT no result help me plzzzz

#akadroid said:
My USB cable/charger is not recognising my prime when kept in charging
I tried changing chargers n wiped cache partition too BT no result help me plzzzz
Click to expand...
Click to collapse
i think that your phones charging port is the issue try cleaning it by blowing air or anything if the issue remains contact the service centre

Thank you but I tried that also and now I will be consulting to service centre
Hit tanx if I helped u

Related

Wizard won't start

Dear users,
My Wizard won't start.
Information:
- Stuck at bootloader
- Hard reset won't work
- Updating (at windows xp) won't work, as it stops at 99% (tried 3 roms, even the original from t-mobile). Giving a communication error and my wizard keeps rebooting.
When did this start? After using Button_rom 1.5, it stopped at 99% =)
Anyone that can help me?
Thank you
ErnstJanF said:
Dear users,
My Wizard won't start.
Information:
- Stuck at bootloader
- Hard reset won't work
- Updating (at windows xp) won't work, as it stops at 99% (tried 3 roms, even the original from t-mobile). Giving a communication error and my wizard keeps rebooting.
When did this start? After using Button_rom 1.5, it stopped at 99% =)
Anyone that can help me?
Thank you
Click to expand...
Click to collapse
Mostly,Communication errors are due to weak or drained battery,get it fully charged.
Secondly,get the phone in Bootloaders (RGB) screen and hook it up with pc via usb cable and watch small usb appear at the bottom of the Bootloader,if its there,then reflash the official rom,if its not there,then its a connectivity problem.Either the usb cable is faulty or the mini usb port of the phone.You can even try by changing and plugging the usb cable in another pc usb port.
BTW, remove any sdcard or minisd inserted in the phone before flashing.
zabardast_1 said:
Mostly,Communication errors are due to weak or drained battery,get it fully charged.
Secondly,get the phone in Bootloaders (RGB) screen and hook it up with pc via usb cable and watch small usb appear at the bottom of the Bootloader,if its there,then reflash the official rom,if its not there,then its a connectivity problem.Either the usb cable is faulty or the mini usb port of the phone.You can try be changing and plugging the usb cable in another pc usb port.
Click to expand...
Click to collapse
Thank you,
My phone had problems recently. It won't start without power cable. And it suddenly shutdowns as I am playing games or listening to music.
It allways hangs at 99%, and with the original ROM it hangs at 80% and also gives the error. It just reboots =(
Ive powered the phone up the all night, after that I tried to flash a rom, but it gave me the exact error at 99%.
Anyone that can help me?
ErnstJanF said:
Thank you,
My phone had problems recently. It won't start without power cable. And it suddenly shutdowns as I am playing games or listening to music.
It allways hangs at 99%, and with the original ROM it hangs at 80% and also gives the error. It just reboots =(
Ive powered the phone up the all night, after that I tried to flash a rom, but it gave me the exact error at 99%.
Anyone that can help me?
Click to expand...
Click to collapse
smell like a bad battery.
revertive said:
smell like a bad battery.
Click to expand...
Click to collapse
New battery is coming in tomorrow, I will test it =)

[Q] Defy not working after usb connected to a usb power problem pc

i had to connect defy to one of my friends pc to charge my defy. wen i connect it a usb power issue pop up message came on pc, and defy restart itself. I suddenly remove usb from pc. But my defy not starting. Its loaded with WajkUI 2.4.20.
And wen i start defy, its showing the boot animation and screen turns off before get into the locked phone screen. So i wipe cache and dalvik cache(which i only know), i could get into the locked screen, but its not responding and screen went off after some seconds...
What do i do now?
ur friend pc not have motorola usb driver!
and ur phone not charged.
ur battery so low.
u must charge with charger ( no PC ).
jalal-jap said:
ur friend pc not have motorola usb driver!
and ur phone not charged.
ur battery so low.
u must charge with charger ( no PC ).
Click to expand...
Click to collapse
i know how to charge my mobile dude... it was an emergency... mobile charge was low... why do i need usb driver to charge defy with usb via pc...?
if u cant help pls dont troll me...
somebody out here might know the solution.... pls do assist me... thanks...
suppose he is not trolling you ;-), just trying to help
So have you charged your battery and tried again?
corrinti said:
suppose he is not trolling you ;-), just trying to help
So have you charged your battery and tried again?
Click to expand...
Click to collapse
tried with charged battery, but the locked phone screen appears and is not responding...
can i flash it again or just do a data wipe?
cant do above two cuz i havent done any backup.... can i take backup anyway? i just need contacts....
Yes, u can make a backup in CWM.
If the backup is build, flash a clean OS and restore the contacts with Appextractor or RomToolBox or whatever.
did a data wipe and now working fine... thanks...

[Q] Micro USB port not working

hello,
mi micro USB is not working propperly right now, for some reason it doesn´t charges correctly, it seems a little... "loose"... im currentl running CM 9 2012/05/26
and when it plugg it in the computer and manage it to start charging, it wont allow me to acces it as a mass storage device, in fact the computer wouldn´t recognize it at all!, any help!?
try another cable, or connecting it to other port after rebooting (usb musnt be connected)
Swyped off my Amazing Defy using ICS
happened with me too, got its motherboard replaced
crap... I`m rooted... so no warranty...
maybe in some repair shop of cellphones the will be able to replace it?
but.. did yours charged at all?
bacause mine does charges when appropietly connected... its just that sometimes it wont nad it will not allow me to get to the mass storage...
If your phone just charge but can't access to masive storage, look in the device manager , if you have a MTP device, your micro ubs port is fine, just try to install some stock rom.
it´s just that some times it doesn´t charges and I need to slowly start trying to adjust the micro USB port so it can charge... that´s why I say that it seems to be a little loose...
As well it will only charge when plugged into my XboX 360 or the computer (and some other devices) but not when plugged into the Stock charger... :S
Jkmoran said:
If your phone just charge but can't access to masive storage, look in the device manager , if you have a MTP device, your micro ubs port is fine, just try to install some stock rom.
Click to expand...
Click to collapse
now, exactly who should I look in the device manager if its MTP?
t
Please use the Q&A Forum for questions &
Read the Forum Rules Ref Posting
Thanks ✟
Moving to Q&A
USB not working for flash
Hi everyone, I came with a similar issue.
The massive storage USB connection is not working for me, plus I can't flash a stock rom,
Currently I'm in MIUI for defy (and it's the only option I am able to install), I tried to wipe data cache to install cyanogenmod 7 from recovery but it's not working, it get stuck in the boot logo. I want to install cyanogenmod because it is fast than MIUI jelly bean.
My idea is to flash the device, but with the usb not working Im stuck,
any ideas to solve this? or should i go to have the usb repaired?
GabrielMercado said:
Hi everyone, I came with a similar issue.
The massive storage USB connection is not working for me, plus I can't flash a stock rom,
Currently I'm in MIUI for defy (and it's the only option I am able to install), I tried to wipe data cache to install cyanogenmod 7 from recovery but it's not working, it get stuck in the boot logo. I want to install cyanogenmod because it is fast than MIUI jelly bean.
My idea is to flash the device, but with the usb not working Im stuck,
any ideas to solve this? or should i go to have the usb repaired?
Click to expand...
Click to collapse
If after a boot in bootloader (power+vol-up) and connecting to PC via usb cable nothing appear onto PC display 3 possibilities exist.
1. Usb cable is broken.
2. Pc have no usb driver foryour device (but even in this case a error message appear)
3. Usb connector or circuitry fron Defy is broken.
Search.
Hi mates !
Please have a look to this fix: http://forum.xda-developers.com/showthread.php?t=2516956
I haven't picture posting permissions right now, but should be fixed soon
CJPJ said:
Hi mates !
Please have a look to this fix: http://forum.xda-developers.com/showthread.php?t=2516956
I haven't picture posting permissions right now, but should be fixed soon
Click to expand...
Click to collapse
Yes, is OK your method but is a little dangerous if you not cover the cleaned pins with some resin. More safe is to use a toothbrush soaked in isopropyl alcohol or 98% ethylalcohol to clean the soldered pins.
del//

Unknown Problems With Y Duos

I Never Had This Problem/Bug BeFore...
After Connecting Usb The Phone Keeps Charging ..But When I Disconnect The Usb,Stil The Phone Keeps Showing As If It Is Charging and Also There Is USB icon In Statusbar..After Rebooting Phone The USB icons disappear..
And Some Times I Have Reverse Of That...After Connecting USB it doesnt Shows Up Any Icons Nor It take Charge....After I Reboot The Phone It Becomes Ok....
I M sick of This Rebooting..Phone
Tryd Flashing Stock Rom -DDL4..Stil Its There..
Help
Himan Boro said:
I Never Had This Problem/Bug BeFore...
After Connecting Usb The Phone Keeps Charging ..But When I Disconnect The Usb,Stil The Phone Keeps Showing As If It Is Charging and Also There Is USB icon In Statusbar..After Rebooting Phone The USB icons disappear..
And Some Times I Have Reverse Of That...After Connecting USB it doesnt Shows Up Any Icons Nor It take Charge....After I Reboot The Phone It Becomes Ok....
I M sick of This Rebooting..Phone
Tryd Flashing Stock Rom -DDL4..Stil Its There..
Help
Click to expand...
Click to collapse
Maybe theres problem on ur data cable..
GalKill said:
Maybe theres problem on ur data cable..
Click to expand...
Click to collapse
IDK..I dont think so its data cable problm....may b phone has bcum Bad ...
flash newest firmware with pit,it should help.
Cleare Dalvik Cache
Cache
Didnt work?
get a stock build prop (or just look for a code contains usb u will understand it)
Didnt work?
Factory reset
Didnt work?
Reflash Kernel and rom
Didnt work ? LOL
Change Usb port if didnt help change the cable if this too wont help change usb socket
if the phone says its still charging once you remove the usb cable the most common cause iv seen is dirt in the phones usb socket - clean it out with an object - you can also use cleaning solution but make sure the battery is removed and the socket is fully dry before you attempt to turn it back on
marcussmith2626 said:
if the phone says its still charging once you remove the usb cable the most common cause iv seen is dirt in the phones usb socket - clean it out with an object - you can also use cleaning solution but make sure the battery is removed and the socket is fully dry before you attempt to turn it back on
Click to expand...
Click to collapse
yap...thats the problem..ok i wil Try

Fast Charging not working

As per title,anyone know the problem? I try using another qualcomm certified qc 3.0 adapter with different cables also with original zte cabes,still the same. It say please use the provided charger. I try clean cache still the problem persist. I didnt try to factory reset yet.
P/s: the problem occured sometimes,not always.
naset said:
As per title,anyone know the problem? I try using another qualcomm certified qc 3.0 adapter with different cables also with original zte cabes,still the same. It say please use the provided charger. I try clean cache still the problem persist. I didnt try to factory reset yet.
P/s: the problem occured sometimes,not always.
Click to expand...
Click to collapse
Sometimes it is just a poor connection, disconnect and reconnect the phone from the cable should work.

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