Hi, all! It's about month, that I possess this phone. Good piece of hardware, but there's one thing I'm disappointed with - very weak bluetooth. Stereo headset does not perform well at all. Radio signal is not the best also. Anyone faces the issue so far?
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(Update: 2/23/10: To replicate the problem, use a bluetooth headset, make a call, then walk away from the phone until you're almost out of range. That's exactly the problem I have when I'm holding the device, it doesn't matter where I am distance wise, the best audio call quality I get STARTS where most phones get when you're too far from the device. Ideas?)
After weeks (3 straight) of searching, I have to finally ask.
Does anyone else have an issue with the quality of their bluetooth connection (calls only) regardless of brand and distance from the phone?
I've purchased nearly 13 different bluetooth devices trying to fix this. Changing the distance from the actual handset (experimenting if there's a different to if the Hero is plugged in or not), the price of the bluetooth unit, what type it was (speaker phone unit only, carkit, headphones, ad2p or not, etc etc), and I still have a poor call quality call.
Reception isn't an issue, I've tried from full bars to almost no bars, and in every instance, when I disconnected the bluetooth and went back to using either speakerphone, headphones, or directly on the device, the noise went away.
You can only hear the noise when the remote party speaks, and it really sounds like the old analog bag phones in bad reception. Is there anything as far as changing settings on the bluetooth to improve the audio quality?
not really. the BT module sends information to the receiver and the receiver decodes that into audio. so you cant really set an EQ for BT with android at least so it basically depends on the receiving unit. while music is playing turn the volume down to 75% on the phone and thats the best quality you will get. im an audiophile and it works for me.
I have a Plantonics Stereo BT.
It works great on my Hero... Much better than my HTC Diamond!
Haven't had any trouble from my Jawbone 1. The sound quality isn't as good as it was on my TP, TP2 or Pre but it's ok. Haven't had any weird noises. But it does randomly disconnect from my Hero. Well the phone says it is still connected but I get no call notifications through it and when I answer, the audio is through the handset. Even right after I finish talking to someone through the BT. Gonna have to chalk it up to the Hero cause I've had no issuse with it on any other phones. Best BT ever in my opinion.
Yeah, I don't know. I have used the Jawbone II, Jawbone Prime, Moto H12, Moto H790, and Plantronics Voyager Pro all with no problems in sound quality, also audio quality is very important to me because I do have some hearing loss. My call quality with the Hero isn't quite as good as with my old Blackberry Curve, but it is still very functional as I use it at least an hour everyday. If you have gone through that many headsets it is quite possibly the device itself.
I don't know, I have 3 Hero's and I honestly don't like the quality of sound on any of them. One of them is just straight stock. I just wish I could get it with a clear quality as my old dumbphones have. I think I've been helped to discover the answer to my question, thank you all!
Hi Everyone,
Currently using my nexus one, which can be struggling to pick up a wifi signal, whilst an HTC Wildfire in the same location will get nearly full signal. Also, when using a bluetooth headset the audio is fragmented, and trying to use a2dp headphones is impossible unless the phone is held less then two feet away from the headphones!
Can anyone who owns an arc comment on the bluetooth a2dp / headset performance, and how good the wifi reception is?
Thanks,
Matt
originlabs said:
Hi Everyone,
Currently using my nexus one, which can be struggling to pick up a wifi signal, whilst an HTC Wildfire in the same location will get nearly full signal. Also, when using a bluetooth headset the audio is fragmented, and trying to use a2dp headphones is impossible unless the phone is held less then two feet away from the headphones!
Can anyone who owns an arc comment on the bluetooth a2dp / headset performance, and how good the wifi reception is?
Thanks,
Matt
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Click to collapse
can't comment on the bluetooth but with Wifi, I find that the iPhone 4 performs better than my new arc. I've had a few occasions where the wifi connection on the arc just dropped without any reason and I'm talking about within 6-10 metres from the wifi router. Not that it's so bad that it's unusable though, it's just not as 'sticky' as the iphone4 when it comes to wifi connection.
Works perfect for me
All over the house and full strenght all the time
With the ARC I won about 3 more meters of wifi compared to N1
Hi all,
I have the Plantronics Discovery 975 bluetooth headset which has never given me problems before on previous HTC phones, but I now hear crackling whenever someone speaks...
Are there other bluetooth headset users with the same problem?
+1 voyager pro sametimes cracle sometimes no
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We bought two SGS2 and two Plantronics Discovery 975 Bluetooth headset at work. I got one of the phones and one of the headset and I'm having the exact same problem as you have. My other colleague who were happy enough to recieve the other phone does not have any cracking noise which is rather weird.
I even tried my headset connected to his SGS2, i had to make sure my head wasn't messing up the signal or something lol... and it worked fine, so it's something with the phone i guess.
In this thread they talk about KE7 having a new sets of Bluetooth profiles and what not. Perhapes Samsung recognized there was some bug and changed things around.. But i'm only guessing here.
In case anyone is wondering:
Yes, both phone and headset was fully charged when tested.
Yes, both phones and headsets were tested in the same room around the same time so it cant be interference from external sources as it didn't bother the other SGS2.
I'm using KE2 over here. I forgot to check what version my colleague is using but we got the phones the same day from the same store so I bet he is using KE2 as well.
Did both phones have WiFi enabled or disabled?
Come to think of it, I think i had it enabled on mine but not on the other phone. I'll try compare them again and this time have wifi off on both phones.
I had a 975 for about two weeks before I returned it. I wasn't getting consistent performance on either my G2 (HTC), G2X (LG), or Vaio P (Sony). I replaced it with a BlueAnt Q2 and didn't have any problems with the same devices. It works really well on the SGS2 for phone, media, and Voice Talk. The 975 also wasn't A2DP and I like to listen to music and audio on my headset sometimes.
I tried disabling the wifi, not sure if its just now or not but, it seems to be working better. I still hear the crackling noise every now and again but not like before. However i think i will keep using my SE MW600. It delivers more solid performance and the sound quality is better as well. Maybe it's because the MW600 supports A2DP.. i cant really tell.
HTC HD2 Tmobile USA I am also having serious crackling problems...to the point of contacting Plantronics to replace my Voyager Pro and pay $49 for refurbished headset. Distance to phone 2 feet and only getting 1 bar on bluetooth strength. Any sort of obstruction like moving head between headset and phone still at 2 ft away...noticeable crackling and 1 or less BT signal strength on phone. With Wifi enable crackling increases. Connecting to a linksys router just 3 ft away is quite fast but still only 3 signal strength. Turning off bluetooth causes a rise in wifi signal strength but zero bars if more than 10 ft from router. I hard reset but problems still existed.
Extensive research on the problem came across issues about bluetooth and wifi electronics on circuitboard are side-by-side and has something to do with the negative affect on each other.
Anybody have similar "crackling" audio or crackling sound and / or LOW signal when close to phone or wifi routers. I welcome any suggestions at this point.
CPU QUALCOMM 8250B
BLUETOOTH VER 2.1/2.1+EDR
OS 5.2.21913 (21913.5.0.94)
MANILA 2.5.20181424.0
ROM 9-29-10
RADIO 2.15.50.14
PROTOCOL 15.42.50.11u
Jawbone and bluetooth crackling
Hi,
I have a Jawbone Prime which I used for my iPhone 4, which was crystal clear, now I've used it a couple of times with my S GS2 and so far I'm struggling to get a clear call quality.
I thought it was the headset but I have tried it with a friends Advantax speakerphone and that happens the same, every 10 sec's it goes quite and crackles to the point that it's impossible to actual have a conversation!
My phone is only 3 weeks old is it worth exchanging it or will I get the same problem if its a software issue??
Help please
BTW I have just spoken to a lady from Samsung about this issue, to find out if it is a handset issue or software. After being passed around saying it was the headset, though I explained I have tried another 2 headsets, she now said my headset is not compatible.
When I asked her for a list of compatible headsets she put me on hold and then came back saying 'Please go to an accessory store to find out'.
I don't like being fobbed off but I believe Samsung are doing that to me and everyone else! I asked if they were fixing this issue, as there are other forums of this issue, she couldn't answer that question funny enough!
I'm now going to try another handset with my sim and the headset as I work in CPW, finger crossed!
I don't know if I am having the same issue as you guys. You are describing it as "crackling"? My connection falls into a state where the audio sounds as if the bandwidth is REALLY low. So the other person's voice is choppy - really fast choppy - I don't mean intermittent sound.
If I briefly transfer the audio to the phone and then back to the handsfree device again it clears up.
This happens in my car which has a Parrot CK6100 and also our BMW mini built-in bluetooth system.
I have a UK Orange branded SGS2 with KE2 firmware.
Could someone try doing the above and see if it clears up the audio?
As a side issue, stereo audio over a2dp works without problems so it is not a signal strength issue.
+1 Discovery 975
Better with wifi off, but still crappy sound.
I have been having a problem with my bluetooth crackling in my car for a very long time now. I did a search and found this very old thread. I wanted to bump it up to see if anyone else is having a problem like this and if there is any known troubleshooting steps we could take. As previous people have posted, stereo bluetooth works fine, its just on calls with my car that it intermittently crackles. I can toggle the connection to my phone and back to my car to clear it up, but who wants to do that? This happens nearly every call. I thought it was my car so I ignored it but I recently tried my phone in a different car and had the same issue. Ironically, I never have this issue with regular bluetooth headsets, only with cars. Anyone else have a problem like this?
So I love my note thus far except for one problem. It would appear like the galaxy s and galaxy s2 it suffers from bad bluetooth audio quality. While it doesn't sound bad when paired with my headphones, it's horrible when paired with my car stereo. My phone is my main source of music in my car so this is a pretty big problem for me. Poking around in the GS2 forum it seems the problem only really gets resolved when they install a custom rom that is not based on the stock samsung, like cyanogen because it uses its own bluetooth stack instead of the sammy one. So basically wondering if anyone else has a problem, if any dev's have plans to tweak anything in custom roms for this problem... or if they can, or if anyone has any other ideas.
The same problem. Music over bluetooth sound terrible.
Hi Everyone
I've been struggling with the bluetooth connection to my Airpods 2 after June update on the Essential phone. The connection is extremely spotty - putting the phone inside my pocket is actually enough for it to disconnect the audio!
The signal is back when I take the phone back close to my face... which is not very practical. Not sure this is actually due to the update but I've started noticing it just after so difficult to think this is not linked.
Anyone experienced issue with bluetooth recently? I've tried playing with the bluetooth options in the developer section to no avail... I have tried with my old bluetooth speaker as well and same problem, putting my hands around the phone or moving slightly from the speaker disconnects the audio! Definitely a problem with bluetooth signal but no sure it comes from.
Thanks for your help
T.
tamaire said:
Hi Everyone
I've been struggling with the bluetooth connection to my Airpods 2 after June update on the Essential phone. The connection is extremely spotty - putting the phone inside my pocket is actually enough for it to disconnect the audio!
The signal is back when I take the phone back close to my face... which is not very practical. Not sure this is actually due to the update but I've started noticing it just after so difficult to think this is not linked.
Anyone experienced issue with bluetooth recently? I've tried playing with the bluetooth options in the developer section to no avail... I have tried with my old bluetooth speaker as well and same problem, putting my hands around the phone or moving slightly from the speaker disconnects the audio! Definitely a problem with bluetooth signal but no sure it comes from.
Thanks for your help
T.
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Click to collapse
I also noticed poor quality bluetooth connection / range recently... anyone else have any insight into this?