Database Users

My Hermes does not power on :(

SITUATION
My Cingular 8500 does not power on. I have tried connecting it to wall charger as well as USB cable. The red or the orange light also does not come on. I tried all resets also but nothing worked.
BACKGROUND
a. My phone suddenly went off when I was opening the sliding keyboard. It had a decent (60%) charge at that time. After this it refuses to come on.
b. Only addition to the phone in the last 3 months has been a 2GB MicroSd Card. I inserted this card 4 days back and it was working fine.
c. The device is around 6 months old (but its unlocked, running WM6 and does not have any warranty)
d. I have been using the original wall charger to charge this phone regularly.
HELP REQUIRED
1. Is there a way to check if the problem is with the battery or with the phone? I do not have a spare battery.
2. Should any light come on if I connect the phone to charger without the battery inserted in it?
Thanks!

Try this:
1.) Remove battery
2.) Connect Hermes to charger or USB
3.) Insert the battery while Hermes is connected to charger
4.) Red light should turn Amber
5.) Soft Reset

i have the same situation going on ... except with mine the screen faded out...it came back on once...and faded out again and will not turn back on.. when i put it on the charger it was a red light.. and will not turn on or soft reset, or enter bootloader or hard reset. .. in addition i tried the method above and nothing has worked.... any other suggestions...my phone was working fine when this happened out of nowhere... i dont have insurance either i bought the phone from someone off of craigslist..help is greatly appreciated

I am having the exact same problem, I had about 30% charge, then it just shut off, and now will not come back on under its own power or via USB nor charger. I tried connecting the charger then inserting the battery, but I do not get any indicator lights at all.
I was running WM6, and the most recent thing installed was the pointUI home screen replacement app.
has anyone experienced this before?

theconcon said:
SITUATION
My Cingular 8500 does not power on. I have tried connecting it to wall charger as well as USB cable. The red or the orange light also does not come on. I tried all resets also but nothing worked.
BACKGROUND
a. My phone suddenly went off when I was opening the sliding keyboard. It had a decent (60%) charge at that time. After this it refuses to come on.
b. Only addition to the phone in the last 3 months has been a 2GB MicroSd Card. I inserted this card 4 days back and it was working fine.
c. The device is around 6 months old (but its unlocked, running WM6 and does not have any warranty)
d. I have been using the original wall charger to charge this phone regularly.
HELP REQUIRED
1. Is there a way to check if the problem is with the battery or with the phone? I do not have a spare battery.
2. Should any light come on if I connect the phone to charger without the battery inserted in it?
Thanks!
Click to expand...
Click to collapse
The Power LED should light up "red" other than that your wont get any juice. And read my second reply, try radioshack
Eamonn said:
I am having the exact same problem, I had about 30% charge, then it just shut off, and now will not come back on under its own power or via USB nor charger. I tried connecting the charger then inserting the battery, but I do not get any indicator lights at all.
I was running WM6, and the most recent thing installed was the pointUI home screen replacement app.
has anyone experienced this before?
Click to expand...
Click to collapse
It wont power on threw charger without a "good" battery plugged in.
Sounds like u might have a bad battery. Happend to a friend of mine "different phone" just go to a local Radioshack If they have your type of battery and have one in stock they will most likely let you try one on your phone. If not just go to ATT wireless store and see if they have one you can try and buy.

demo23019 said:
The Power LED should light up "red" other than that your wont get any juice. And read my second reply, try radioshack
Sounds like u might have a bad battery. Happend to a friend of mine "different phone" just go to a local Radioshack If they have your type of battery and have one in stock they will most likely let you try one on your phone.
It wont power on threw charger without a "good" battery plugged in.
Click to expand...
Click to collapse
I really hope thats the problem because it's an easy solution, otherwise I fear it might be toast. thanks for your advise

No light when connected to charger
Thanks all for your responses!
markafreeman said:
Try this:
1.) Remove battery
2.) Connect Hermes to charger or USB
3.) Insert the battery while Hermes is connected to charger
4.) Red light should turn Amber
5.) Soft Reset
Click to expand...
Click to collapse
Dear Markafreeman, I tried the entire routine above but no help.
demo23019 said:
The Power LED should light up "red" other than that your wont get any juice. And read my second reply, try radioshack
It wont power on threw charger without a "good" battery plugged in.
Sounds like u might have a bad battery. Happend to a friend of mine "different phone" just go to a local Radioshack If they have your type of battery and have one in stock they will most likely let you try one on your phone. If not just go to ATT wireless store and see if they have one you can try and buy.
Click to expand...
Click to collapse
Dear demo23019, I am not sure if I understand the above correctly. Should the Power LED light up "red" when battery is not inserted?
Once I connect the phone to charger (wall or USB), without the battery inserted in it, no red light comes on.
Does this mean that there is some problem with the phone hardware?

theconcon said:
Dear demo23019, I am not sure if I understand the above correctly. Should the Power LED light up "red" when battery is not inserted?
Once I connect the phone to charger (wall or USB), without the battery inserted in it, no red light comes on.
Does this mean that there is some problem with the phone hardware?
Click to expand...
Click to collapse
Yea the power LED should light up red with out a battery plugged in. Check the usb plug on the bottom of your phone, make sure the middle piece inside is still there and didnt break off.

demo23019 said:
Yea the power LED should light up red with out a battery plugged in. Check the usb plug on the bottom of your phone, make sure the middle piece inside is still there and didnt break off.
Click to expand...
Click to collapse
Oops. My phone's power LED does not light up when I connect it to the charger without the battery inserted in it.
I have checked the following :
a. usb plug is fine (I checked it by plugging it into the Y cable for the USB charger. The LED on the Y cable lights up when I connect the USB plug into it
b. The middle piece inside the socket at the bottom of the phone is still there and shows no signs of damage.
c. The wall charger is also working fine.
Does this conclude that the phone has a hardware fault and this is not linked to the battery being dead?

Similar Problems
I just had the same problem. I had it happen to my Att Tilt and then to my cingular 8525. You should check out this thread and maybe post your info there too, it would be nice to see everybody post in the same thread so we can figure out what's going on.
http://forum.xda-developers.com/showthread.php?p=1783005&posted=1#post1783005

yh
yh i got the same problem, i touched the power button so it wld go into standby, and it then refused to turn back on, even when i soft resetted it. Plugged it into the wall charger without the battery and there is no red power light coming on.
I've got a MDA Vario II and though im gettin a replacement, it kinda sucks as it seems im gna lose all my data

can we try to determine in more detail what people installed before they experienced this?

I just pulled it apart, and cleaned the inside to no avail, nothing seems to be awry, atleast not to my untrained eye, however it did get me thinking.
I listen to music on my tytn all the time, and over time the usb connector has become quite loose, frequently losing connections over activesync and music comes and goes from both lef and right. if the USB connector is shot, then when I plug it in it won't register that there is power, nor will it have the power to light up the red light indicating there is no battery. also, if the usb link is shot, then the phone wasn't charging so my battery is likely dead.
now to test this out I need to have a verified 100% charged battery.

I currently have the same problem. It will not charge via wall/usb. It flashes red once and that's it. Without the battery and plugged in, I get a solid red light. I tried plugging it into the wall charger without a battery and then putting my battery back in. The red light just turns off. That's it. I can get an active sync connection with a dim white screen, but I do not have enough juice to try flashing a new rom. If anyone has issues like these, are you also able to get an activesync connection?
TIA
EDIT: Is it possible to bypass the low battery protection when flashing a rom? My battery is somewhere around 40% so it would be safe.

Update:
Okay, I purchased a new oem battery and a battery charging dock. This way I can charge the battery without the phone before I attempt to flash a new rom.
I still would appreciate it if anyone who has seen these symptoms (white screen BUT with lots of vibrating / no charging / no bootloader) could give me a few pointers. I've exhausted the Wiki and so far it seems my only option to save the phone is to flash a new rom. Thanks in advance to anyone willing to give me some advice.

bricked phone? can somebody help me here

I have a Mytouch 4g (I got it in this condition from somebody else, so i dont know the history).. phone seems be in mint condition and from what i can tell it never got disassembled.
Phone seems to be completely dead, when i power on, nothing comes up, no boot splash etc.. but something odd happened when i plug it in to my computer.. it started blinking orange light and i noticed that my computer detected a USB mass storage device and such. still the phone wont boot for any combination of buttons. the orange blinking light stops few seconds after i remove the cable. Battery seems to have gotten charged by this phone. My computer shows a new "removable drive".. but my SD card that i put in it cannot be accessed.
anything i can try? any ideas? i do see that when its plugged in, if i hold power button down, it will stop blinking and then starts blinking again.

cganesh75 said:
I have a Mytouch 4g (I got it in this condition from somebody else, so i dont know the history).. phone seems be in mint condition and from what i can tell it never got disassembled.
Phone seems to be completely dead, when i power on, nothing comes up, no boot splash etc.. but something odd happened when i plug it in to my computer.. it started blinking orange light and i noticed that my computer detected a USB mass storage device and such. still the phone wont boot for any combination of buttons. the orange blinking light stops few seconds after i remove the cable. Battery seems to have gotten charged by this phone. My computer shows a new "removable drive".. but my SD card that i put in it cannot be accessed.
anything i can try? any ideas? i do see that when its plugged in, if i hold power button down, it will stop blinking and then starts blinking again.
Click to expand...
Click to collapse
You're battery is completely drained. If you have an HTC charger plug it in and let it sit. After awhile the blinking orange light will turn in to a steady orange light to indicate that it is charging. It has nothing to do with bricking, you just have a dead battery

bas3balman said:
You're battery is completely drained. If you have an HTC charger plug it in and let it sit. After awhile the blinking orange light will turn in to a steady orange light to indicate that it is charging. It has nothing to do with bricking, you just have a dead battery
Click to expand...
Click to collapse
negative on that. i put a fully charged battery from my other MT4G into this one. when its not plugged in, i dont get any blinking light. when i have it plugged in, its constantly blinking.

also, everytime i connect it the computer, it does detect the USB . i get the connection sound through the PC speaker
I have Pdanet installed.. I tried with my other mt4g, powered it off, connected to the computer.. USB is detected and the PDANet detects the phone being attached (even though the phone is off), orange light stays solid
when i connect the MT4G (bricked).. USB gets detected, Pdanet never detects a phone being attached.. orange light keeps blinking

is it possible that the phone is not detecting the battery? or the battery status?

TPT won't power on?

Hi all,
My TPT this morning for some weird reason stopped turning on. I plugged it into my dock. When it's in the off state it shows the charging logo. But when I go and turn it on, the screen stays black with no Lenovo bootup logo. The red dot in the back of the tablet however, is on when I switch it on. I initially thought that the power drained but I've been charging it for an hour and it still doesn't boot up. Any suggestions? Thanks

Press the tiny button next to the SD-card and then try and start the TPT. You might be in bootloader.
Otherwise, maybe your display cable became disconnected inside. Easy to do or fix if you've opened it up.

pwstein said:
Press the tiny button next to the SD-card and then try and start the TPT. You might be in bootloader.
Otherwise, maybe your display cable became disconnected inside. Easy to do or fix if you've opened it up.
Click to expand...
Click to collapse
Tried resetting, no dice.
Also I don't think its a display problem. Since when its off and I plug it into my dock the charging logo does show up for 5 seconds. Also, when I turn it on, there's no vibrate that the TPT usually does. I noticed that the red light only stays on for maybe 10 seconds then goes dim again

alexander.euclid said:
Tried resetting, no dice.
Also I don't think its a display problem. Since when its off and I plug it into my dock the charging logo does show up for 5 seconds. Also, when I turn it on, there's no vibrate that the TPT usually does. I noticed that the red light only stays on for maybe 10 seconds then goes dim again
Click to expand...
Click to collapse
Okay so this is definitely weird. I just plugged it into my PC and via USB and it actually started up! But when I unplug it from my PC it acts the same as before... battery indicates a full charge in android though...

[Q] Blinking red led, no boot when plugged in

Hi all,
My Nexus 4 just shut down after going really hot. I cannot turn it on anymore, when I press the On/Off button with our without the volume buttons nothing happens, except if it is plugged in.
In that case, after about 15 sec I have a blinking red led.
I think the problem is material, but I don't know if the problem comes from the battery or something else. I don't want to buy a new battery if my Nexus 4 is dead... So I am trying to figure out if the problem is about the battery or not. I think not because even when plugged in, nothing shows on the screen when I try to turn it on.
What do you think ?
Thanks very much for your help,
Guillaume.

blinking red led
GrIc said:
Hi all,
My Nexus 4 just shut down after going really hot. I cannot turn it on anymore, when I press the On/Off button with our without the volume buttons nothing happens, except if it is plugged in.
In that case, after about 15 sec I have a blinking red led.
I think the problem is material, but I don't know if the problem comes from the battery or something else. I don't want to buy a new battery if my Nexus 4 is dead... So I am trying to figure out if the problem is about the battery or not. I think not because even when plugged in, nothing shows on the screen when I try to turn it on.
What do you think ?
Thanks very much for your help,
Guillaume.
Click to expand...
Click to collapse
When you get the blinking red led while on the charger, how many time does it flashes ?
Is it the same as this:
"
By red flashing light, I mean: Hold power for 12 secs with good charger connected gives flashing red light: one short, pause circa 2 sec, 11 flashes at one per sec, pause under 1/4 sec, one short dim flash, pause c. 2 sec, repeat. This is the notification LED directly above the USB socket.
"

cxda48 said:
When you get the blinking red led while on the charger, how many time does it flashes ?
Is it the same as this:
"
By red flashing light, I mean: Hold power for 12 secs with good charger connected gives flashing red light: one short, pause circa 2 sec, 11 flashes at one per sec, pause under 1/4 sec, one short dim flash, pause c. 2 sec, repeat. This is the notification LED directly above the USB socket.
"
Click to expand...
Click to collapse
Hi cxda48,
I have the exact same behaviour : 11 flashes, a short pause followed with one short flash, then repeat.
You have an idea of what it means ?
Thanks !

I had a similar problem. The phone will not start and when you put the red light blinking loaded several times. My Solving: I opened the phone and pulled the battery pins. I connected the battery and the phone started normally.

anetgrup said:
I had a similar problem. The phone will not start and when you put the red light blinking loaded several times. My Solving: I opened the phone and pulled the battery pins. I connected the battery and the phone started normally.
Click to expand...
Click to collapse
*similar* but not the same I guess.
It seems like the IC that turns on and off the LED is the PMIC ("Power Management Integrated Circuit"). When something goes wrong, this IC has got some intelligence to give out some information about what is wrong (a bit like the bios on a PC). So 11 red LED flashes is an error code I guess. When the battery is disconnected it's 1 red LED flash (that error code probably means battery not present/worng) in my experience.
I know at least that with the 11 flashes issue, changing / reconnecting a charged battery does not solve this issue
Would anyone have information about what these codes mean ?

this just happened to me. Any solutions?

jimmy2823 said:
this just happened to me. Any solutions?
Click to expand...
Click to collapse
I thought I should give some feedback on how I sorted out this problem:
After discussion with google after-sales, I sent it for repair to the official LG repair contractor in the UK (SBE Ltd, based in Ashford, UK).
I precisely chose to go through LG repair rather than google because google warned me they would replace the nexus4 so I would
1) loose my data
2) get a potentially worse phone(refurbished) than mine (which is really mint with outstanding battery life)
I sent the phone with instructions on what I think needed done : replacement of the PMIC and *not* a swap of motherboard. When the nexus4 was back, I noticed they ignored my message & swapped the motherboard .
They kept my housing but they also swapped the battery(was not required) and now the battery life is very poor ! I am still in communication with LG regarding the battery issue

LG G2 doesn't boot and flashes 8 times red after repair

Dear fellow XDA members,
Yesterday, I replaced by LG G2 screen and after the repair the phone wouldn't boot anymore. It however shows signs of life if I plug in the charger, this is what happens then:
Notification light blinks 8 times red
Pause
8 times a red blink
Pause
and this continues for ages.
What I did sofar:
-Tried to soft reset & hard reset via button combo (no result)
-plug out the battery connector & plug it in again
-check all connections and possible damage (no potential problems found)
-Check voltage of battery (it is around 3V)
-Put phone in charger for a whole night
Do you guys have any ideas what is causing the problem? what does the 8 blinks error code mean? Hopefully you can help me out!

that sounds like the new screen is damaged.
try the old one and see if it boots
i dont think that it has anything to do with the battery
no idea what the led error code means

Not working.. Also replaced battery, but still same blinking led