TPT won't power on? - Thinkpad Tablet General

Hi all,
My TPT this morning for some weird reason stopped turning on. I plugged it into my dock. When it's in the off state it shows the charging logo. But when I go and turn it on, the screen stays black with no Lenovo bootup logo. The red dot in the back of the tablet however, is on when I switch it on. I initially thought that the power drained but I've been charging it for an hour and it still doesn't boot up. Any suggestions? Thanks

Press the tiny button next to the SD-card and then try and start the TPT. You might be in bootloader.
Otherwise, maybe your display cable became disconnected inside. Easy to do or fix if you've opened it up.

pwstein said:
Press the tiny button next to the SD-card and then try and start the TPT. You might be in bootloader.
Otherwise, maybe your display cable became disconnected inside. Easy to do or fix if you've opened it up.
Click to expand...
Click to collapse
Tried resetting, no dice.
Also I don't think its a display problem. Since when its off and I plug it into my dock the charging logo does show up for 5 seconds. Also, when I turn it on, there's no vibrate that the TPT usually does. I noticed that the red light only stays on for maybe 10 seconds then goes dim again

alexander.euclid said:
Tried resetting, no dice.
Also I don't think its a display problem. Since when its off and I plug it into my dock the charging logo does show up for 5 seconds. Also, when I turn it on, there's no vibrate that the TPT usually does. I noticed that the red light only stays on for maybe 10 seconds then goes dim again
Click to expand...
Click to collapse
Okay so this is definitely weird. I just plugged it into my PC and via USB and it actually started up! But when I unplug it from my PC it acts the same as before... battery indicates a full charge in android though...

Related

Charging problem ..

(Bare with me, this IS wm6 related)
Okay, so i got this qtek 9090 from a trade online, and the owner pointed out that he had used it for some time now and it worked without problems.
However that seems not to be my experience. At first I was a little worried that it did not came with a charger.. Only a USB cable. No worries i thought, I will just charge it through USB. Now I have had some experiences where phones wouldn't charge from some of my computers, apparently because of some boards that put out lower amps than others. However I knew atleast one computer should have no problem charge ordinary cell phones.
So i plugged it in, and to my worries the battery kept going down... Untill the phone was dried from power and everything got lost again.. and again.. and again.. It seemed a little odd that it apparently deleted everything each time, since the backup battery indicated 100%.
So at last it went into flightmode and I shut it down with the powerbutton and let it be connected.. The first many hours nothing happened.. But suddenly, when i did an occasional check, it said 3% battery. I went to sleep and the next morning it was fully charged. I used it all day in school and it held its power real fine.
Now I got the feeling that this probably was caused by the low amp output from the computer, making it unable of charging to the extend where the phone would still be able of running whilst charging. So i figured i would order a 220v (the powercurrent here in Denmark) -> 5v USB that outputs 700mA, to make a quicker charge.
Well, to day I was gonna receive that adapter, and since I'd read that the wm6 apparently draines the battery some bit, I waited untill today to upgrade to wm6.
I upgraded and everything truely runs quick and stable. But when i recieved the adapter and plugged it in, i was horrified. The power kept going down, as I had experienced when it was plugged into USB.
Now my girlfriend really wanted to play bejeweled on this thing, so she did and then shortly afterwards we took a few hours nap. I had her plug it in the new adapter to charge it. When i woke up i saw the screen blinking.
I could se it was rebooting over and over again, as it had done the first time it completely lost power..
Now besides that extremely annoying charging problem, I now had another concern....
The boot screen shows NONE next to the R and the G.
Next to the D is the wm version displayed.
Any help would be greatly appreciated.
red LED?
Hm.. By doing a hard reset it shows numbers next to R and G again.
It continuely reboots, display boot screen, shuts down, LED is red, reboots, displays boot screen, shuts down, LED is red again and again.
If i hard reset it some times it will at one point stay off, but the LED still lights red.
And now I question wether 700mA is even enough for charging the BA?
1. Higher power given by power supply does not mean, you will get faster charging
2. If you use WM5/WM6 and have Bluetooth turned on, device turns on every few minutes (bug/feature of the driver needed to keep Bluetooth running: look for BigMike's fix for more information). If your deivce is set up to turn off after long time (for ex. 5 mins), battery might drain out in half a day.
3. Check power settings (delays for device power down etc.)
4. In WM6 be sure, that audio manager is not running (prevents device from deep sleep, allows only screen shutdown)
5. If battery shows up 100% and after disconnecting device discharges in less than 2h being turned on all the time (wifi, bt, phone, screen all the time turned on) it means, that battery might be worn. Consider exchange.
R and G showing NONE is normal in WM5/WM6 because of bug (unfixable for now) in the device and it's incomatibility with this OS: after turning on from power down (taking battery out or total discharging) make soft reset just when R NONE G NONE shows up on the screen. Everything will be normal.
jakubd said:
1. Higher power given by power supply does not mean, you will get faster charging
2. If you use WM5/WM6 and have Bluetooth turned on, device turns on every few minutes (bug/feature of the driver needed to keep Bluetooth running: look for BigMike's fix for more information). If your deivce is set up to turn off after long time (for ex. 5 mins), battery might drain out in half a day.
3. Check power settings (delays for device power down etc.)
4. In WM6 be sure, that audio manager is not running (prevents device from deep sleep, allows only screen shutdown)
5. If battery shows up 100% and after disconnecting device discharges in less than 2h being turned on all the time (wifi, bt, phone, screen all the time turned on) it means, that battery might be worn. Consider exchange.
R and G showing NONE is normal in WM5/WM6 because of bug (unfixable for now) in the device and it's incomatibility with this OS: after turning on from power down (taking battery out or total discharging) make soft reset just when R NONE G NONE shows up on the screen. Everything will be normal.
Click to expand...
Click to collapse
AFAIK the lower the mA output, the slower the charge period.
I have had wifi, bluetooth, beam off. I've set shutdown to 2 minutes. I've set it to low brightness and etc.
As i mentioned it had no problems going a whole day of usage in school.
Didn't know about the bug in wm6 that makes only the screen shut off, but at the momemt i can't even boot the device, apparently because it has no batterypower. And having it connected to the charger makes no real difference (other than it will display the bootscreen and perhaps even the Windows Mobile welcome screen thing, for a few seconds.. then go dead again.)
I've had it in the charger for about an hour or two, still not enough power to boot it up.
It feels like it's just not charging sometimes.. And other times it will charge just fine.
Found out about the reset to solve the NONE issue, but i still don't know what it means that its LED is red all the time?
Even 500mA is enough for sure, as charging from USB works fine.
Device will shut down soon after turning on if there is not enough power in battery, even it if is charging. Leave it charging (amber led on the right) for some time. RED led means low battery and no charging (AFAIR).
jakubd said:
Even 500mA is enough for sure, as charging from USB works fine.
Device will shut down soon after turning on if there is not enough power in battery, even it if is charging. Leave it charging (amber led on the right) for some time. RED led means low battery and no charging (AFAIR).
Click to expand...
Click to collapse
Hmm, i see. I just don't understand why it's not charging then :/
trylleklovn said:
Didn't know about the bug in wm6 that makes only the screen shut off
Click to expand...
Click to collapse
This is not a bug - thanks to this you can still listen to your music keeping device with screen turned off, when you don't need it to spare battery.
trylleklovn said:
Found out about the reset to solve the NONE issue, but i still don't know what it means that its LED is red all the time?
Click to expand...
Click to collapse
Red LED (right one) means low battery, no charging. To charge this led must be amber. Details - you must look for manual.
jakubd said:
This is not a bug - thanks to this you can still listen to your music keeping device with screen turned off, when you don't need it to spare battery.
Red LED (right one) means low battery, no charging. To charge this led must be amber. Details - you must look for manual.
Click to expand...
Click to collapse
Okay.
It's odd still. When i connect the charger the right LED starts to light red.
If it means that its not charging, there must be something wrong, since it only happens when connecting the charger..
it can be amber or red. Those are different colors and meaning.
You can confirm it charges touching the battery - it becomes slightly warm after some time.
jakubd said:
it can be amber or red. Those are different colors and meaning.
You can confirm it charges touching the battery - it becomes slightly warm after some time.
Click to expand...
Click to collapse
I KNOW that, but it is not going amber. It stays red all the time.
Found this thread that discusses a similar problem; http://forum.xda-developers.com/archive/index.php/t-233782.html
Apparently it shows RED light all the time if the battery is dead.. However i hardly doubt that the battery, which could power the phone just fine for and entire day, should be dead.
However, one suggestion in the thread was to take out the battery for some time and then try again. So I will do that for now.
Behavior has changed a bit now..
The LED is still red when i connect the charger. However, if i try to turn it on following happens:
Boot Screen shows for a couple of seconds...
Windows Mobile startup screen appears and the LED changes to orange/amber..
After a few seconds the screen turns black and the LED changes to red again...
And then after a few more seconds the boot screen appears again and everything is repeated, over and over.
If I disconnect the charger the boot screen appears, the wm startup screen appears, this time with a flashing red LED.. shortly after the phone turns off.
trylleklovn said:
Behavior has changed a bit now..
The LED is still red when i connect the charger. However, if i try to turn it on following happens:
Boot Screen shows for a couple of seconds...
Windows Mobile startup screen appears and the LED changes to orange/amber..
After a few seconds the screen turns black and the LED changes to red again...
And then after a few more seconds the boot screen appears again and everything is repeated, over and over.
If I disconnect the charger the boot screen appears, the wm startup screen appears, this time with a flashing red LED.. shortly after the phone turns off.
Click to expand...
Click to collapse
I've seen this problem before. The charger is not putting out enough power to both charge and boot the BA. So what happens is that it starts charging enough to start boot, but as soon as it has enough power to start the boot, it immediately drains it by starting to boot with screen at full brightness.
What I do in this case is to try to catch it just as it starts to boot and turn the backlight off by holding down the power button for 5 sec. This turns off the backlight so there is less drain and the thing can boot up and start charging.
All in all, its a pretty stupid bug but what the hell, there is a solution to it.
Good luck.
motisu said:
I've seen this problem before. The charger is not putting out enough power to both charge and boot the BA. So what happens is that it starts charging enough to start boot, but as soon as it has enough power to start the boot, it immediately drains it by starting to boot with screen at full brightness.
What I do in this case is to try to catch it just as it starts to boot and turn the backlight off by holding down the power button for 5 sec. This turns off the backlight so there is less drain and the thing can boot up and start charging.
All in all, its a pretty stupid bug but what the hell, there is a solution to it.
Good luck.
Click to expand...
Click to collapse
This seems to work atm. (just a few seconds since it successfully booted)..
Does this mean that the device really cant charge if its not "on" ?
(I can see its booted and the LED is now orange. If only it will stay this way untill it has been recharged further ))
trylleklovn said:
This seems to work atm. (just a few seconds since it successfully booted)..
Does this mean that the device really cant charge if its not "on" ?
(I can see its booted and the LED is now orange. If only it will stay this way untill it has been recharged further ))
Click to expand...
Click to collapse
It can charge when it is off. BUT... When its off, its not really off... It has to finish booting and then you can turn it off. Then it will charge faster as it only has minimum drain on the battery. As I said before, its a stupid design.
motisu said:
It can charge when it is off. BUT... When its off, its not really off... It has to finish booting and then you can turn it off. Then it will charge faster as it only has minimum drain on the battery. As I said before, its a stupid design.
Click to expand...
Click to collapse
Well we can certainly agree on that
So does the phone also basicly use to much power to be used and charged at the same time? Which would explain why it seemed to lose power even though it was connected to the charger.
Although it still doesn't add up for me, as at one point i was playing a game on it, while charging and then it charged real fast, where you would expect it to use more power
Oh well, if only it keeps charging now i'll be glad
trylleklovn said:
Well we can certainly agree on that
So does the phone also basicly use to much power to be used and charged at the same time? Which would explain why it seemed to lose power even though it was connected to the charger.
Although it still doesn't add up for me, as at one point i was playing a game on it, while charging and then it charged real fast, where you would expect it to use more power
Oh well, if only it keeps charging now i'll be glad
Click to expand...
Click to collapse
I have found that if you only use the USB cable to charge, it takes much longer (if at all) to charge if it is on. Thats why I bought cradles that have external power suppies as well as the USB sync cable. With this configuration, it gets to full charge in about 90 minutes.
Hm.. yeah.. I let it charge for some time, until it shut down and the LED changed to red again.. The same thing has happened about 3 times now.. If I try to navigate it with the brightness off it will shut down after a few clicks..
Seems like either the battery is completely dead or it's simply not charging.. :/
Think i have to buy a new battery and a cradle, although i didn't really want to spend money on this phone as i got it virtually for free (through a trade of a w810i)
trylleklovn said:
Hm.. yeah.. I let it charge for some time, until it shut down and the LED changed to red again.. The same thing has happened about 3 times now.. If I try to navigate it with the brightness off it will shut down after a few clicks..
Seems like either the battery is completely dead or it's simply not charging.. :/
Think i have to buy a new battery and a cradle, although i didn't really want to spend money on this phone as i got it virtually for free (through a trade of a w810i)
Click to expand...
Click to collapse
Get it to orange and then push the power button (short push) to turn it off (not long push which only turns off the backlight). Then let it charge for an hour or 2 (or even all night). By then, it should work OK.
motisu said:
Get it to orange and then push the power button (short push) to turn it off (not long push which only turns off the backlight). Then let it charge for an hour or 2 (or even all night). By then, it should work OK.
Click to expand...
Click to collapse
Yeah, i tried that. As soon as i press the power button it goes to red again.
Update..
A litte update (i might as well document everything I find out here, if anyone should run into a similar problem).
Now, I've had the device connected to the charge for some time now.
What happens is that the device boots up, automaticly dimms down to no light (since i once had hold down the power button, to dimm down light).
Then it boots up, and i can see everything running.
I can navigate to the battery status menu, which shows
Battery: 0% (charging)
Backup battery: 25%
After a few minutes the device shuts down, and the LED goes red again. But after about a half a minute it will try to boot up again, and it goes through everything again.
What I've noticed is that the backup battery slowly increases, and while im writing it has gone all the way to 75%. The good thing about this completely automatic procedure is that it apparently slowly charges, at least, the backup battery.
My theory is that the backup battery has first priority in the system, so that the regular battery wont charge untill the backup battery is up. And since the backup battery can't apparently be used for actualy powering the system, the system will continuesly reboot because of lack of power, theoreticly untill the backup battery reaches 100% and it starts to charge the regular battery.
The whole problem seems to be cause by some charging malfunction, so that both batteries has been completely discharged. I hope that by letting it continue to reboot, charge, reboot, charge, etc. it will revive the battery.
I will return with more info tomorrow.
Any suggestions are still greatly appreciated.

Nexus 7 Black Screen

Today I picked up may Nexus 7 and noticed it will not turn on. I let it charge for an hour or so, but then when I tried to start it up, I saw just a black screen. The screen turns on (backlight turns on), but still just a black screen. I read something on the internet about pressing the power button for a full 30 seconds, so I tried that. This time, I got it to flash (for a fraction of a second) the word "Google", and then it was back to the black screen of nothing.
I've never rooted, never tried to do anything fancy with it. I've factory resetted it once after an update to the OS happened.
Is there anything I can do?
You sure it gets juice? Does your charger feel hot after charging some time?
I had this to once, but got it fixed by holding the power button...
Sent from my Nexus 7 using xda premium
Sounds like a charging /battery issue if the 30 sec power didnt work.Did you try a different charger?
Some people have reported weird issues like this that have been rectified by a prolonged charging.
Thanks
It acted strange, but it came back from the dead:
It said "google" for 10 seconds, then a few seconds of black screen, then another 10 seconds of "google", then it booted just enough to tell me that it was going to shut down because of low battery. I let it charge another hour and then it was fine!
eddified said:
It acted strange, but it came back from the dead:
It said "google" for 10 seconds, then a few seconds of black screen, then another 10 seconds of "google", then it booted just enough to tell me that it was going to shut down because of low battery. I let it charge another hour and then it was fine!
Click to expand...
Click to collapse
Quirky little buggers aren't they? Mine did it once and not since.
I just goy my N7 today, plugged in the wall charger, and I'm stuck at black screen, I did the 30 secs hold power button but it's still and black screen. Also I tried this:
1. Plug-in your dead N7 to a wall charger. (Jump immediately to step 2.)
2. Immediately after plugging it in, press Volume Down and Power at the same time.
3. Once in the bootloader menu, use Volume Down until you see “Power Off Device.”
4. Choose that option with the Power button.
5. Once your device is off, unplug the charger and then plug it back into the device.
Still at black screen, any advice???
I'm sorry for posting in this old thread.
Jamiehefe said:
I just goy my N7 today, plugged in the wall charger, and I'm stuck at black screen, I did the 30 secs hold power button but it's still and black screen. Also I tried this:
1. Plug-in your dead N7 to a wall charger. (Jump immediately to step 2.)
2. Immediately after plugging it in, press Volume Down and Power at the same time.
3. Once in the bootloader menu, use Volume Down until you see “Power Off Device.”
4. Choose that option with the Power button.
5. Once your device is off, unplug the charger and then plug it back into the device.
Still at black screen, any advice???
I'm sorry for posting in this old thread.
Click to expand...
Click to collapse
I just solved this, I opened my N7 to check the battery and it turns out it wasn't correctly connected... Just unplugged it and plug in again correctly to make it work!
Jamiehefe said:
I just solved this, I opened my N7 to check the battery and it turns out it wasn't correctly connected... Just unplugged it and plug in again correctly to make it work!
Click to expand...
Click to collapse
Boom!
I was having the same problem. Plugged it into a power source, backlight would come on with a black screen. Got it to show the Google splash screen a few times, but it just wouldn't boot. Tried ADB, but it wouldn't even acknowledge the thing was connected to the PC. I tried a pile of stuffs. Then I read this post. I never thought to check if the thing was actually connected, it wasn't!
Fully functional device now. Thanks for the idea! :good:

Nexus 4 shows blinking red led after 30 sec power-press, wont boot/charge.

This morning after charging it overnight my phone suddely wouldn't start anymore. I've read a lot of threads where the phone just shows a red blinking led when inserting power. Mine doesn't show anything when I plug it in to ac/usb. However when I push the power button the red light shows after about 30 seconds and keeps blinking for as long as I keep power button pushes.
I already opened up the back panel and dis/reconnected the battery, doesnt work.
I tried charging for several hours but this doesn't seem to work either.
I have a desktop dock and upon placing my phone the dock indicates my phone is connected to it (blue light on dock) but it doesn't do anything even if I leave it in there for a few hours. I bought my phone at a reseller in the netherlands because it isn't sold here. What to do now?
Mine did that and it took being plugged in for a good 15 minutes before it did anything, even then it turned on then immediately turned itself off. I had to wait an hour before it would turn on and stay on. The entire time with a blinking red light.
Problem is, it does not(!) blink at all when it's on usb/ac. It's been on ac for hours now and nothing happens. When I press power after 30 seconds it starts blinking for as long as I have the button pushed.. strange but true. Anyway.. I'll just leave it charging for 24 hours or so..
Also try another ac charger, USB wont supply enough power to get it going I dont think, and maybe there is something wrong with your home charger...
Thanks for the advice. I just switched my ac charger but it doesn't seem to make much of a difference (yet).. I'll keep you posted!
dannyvanderzande said:
Thanks for the advice. I just switched my ac charger but it doesn't seem to make much of a difference (yet).. I'll keep you posted!
Click to expand...
Click to collapse
I had the same problem with you ! could you turn on your phone now?
I just couldn't figure it out so I just packaged it and I'm sending it off to the repair service later today... It should be back in 10 workdays.. lucky for me I still have my Galaxy Nexus

N7 won't turn on. I get some faint "snow" when trying to charge

My 14th month old N7 (out of warranty ) has run into some issues. I left it alone for a few days and the battery ran out. Nothing completely out of the usual, happens from time to time. I picked it up, plugged it into the Asus charger, white battery logo came up, i then turned it on.. Google logo. I then set it down.
Came back to it about an hour later and it was off. I tried turning it on while still plugged in, notthing. I unplugged and tried turning it on, nothing. I try my HTC One charger, nothing. Tried plugging it into a USB port on one of my computers, nothing. I read the sticky thread and tried all of the recommended items. Re-seated my battery connector, nothing. I realized that when i tried turning it on, i'd get a faint flicker / 'snow' like affect, like the screen was trying to turn on, but something was wrong. I tried holding the power button for over a minute, nothing. Tried vol down+power for 60 seconds, nothing.
I would search, but im getting a message that it's down.
Any thoughts?
I'm running Slim Rom (4.3) + M Kernel. I hadn't flashed or done anything out of the ordinary in weeks.
Kewjoe said:
My 14th month old N7 (out of warranty ) has run into some issues. I left it alone for a few days and the battery ran out. Nothing completely out of the usual, happens from time to time. I picked it up, plugged it into the Asus charger, white battery logo came up, i then turned it on.. Google logo. I then set it down.
Came back to it about an hour later and it was off. I tried turning it on while still plugged in, notthing. I unplugged and tried turning it on, nothing. I try my HTC One charger, nothing. Tried plugging it into a USB port on one of my computers, nothing. I read the sticky thread and tried all of the recommended items. Re-seated my battery connector, nothing. I realized that when i tried turning it on, i'd get a faint flicker / 'snow' like affect, like the screen was trying to turn on, but something was wrong. I tried holding the power button for over a minute, nothing. Tried vol down+power for 60 seconds, nothing.
I would search, but im getting a message that it's down.
Any thoughts?
I'm running Slim Rom (4.3) + M Kernel. I hadn't flashed or done anything out of the ordinary in weeks.
Click to expand...
Click to collapse
happened on mine the other day its a low battery problem, let it charge for 30mins or so, hold power down for like 30 seconds, let go and repress power button, should boot as norm.
seems if the batt completly runs down it sorta needs a jump start from charger to get goin again
I've tried this multiple times. I was thinking along the same lines. I'll keep trying this. But so far no dice. Thanks for the reply.
Kewjoe said:
I've tried this multiple times. I was thinking along the same lines. I'll keep trying this. But so far no dice. Thanks for the reply.
Click to expand...
Click to collapse
ok try holding the power button down for a while , does the screen light up? if yes wait and when it turns off again try rebooting as from fresh.
if no re-try and re-try again if no luck. im at a loss, other then trying with / without charger plugged.
edit: on that thought , charge 30 mins hold power button screen lights up no detail/image, hold power ,screen goes off, charge from charger should progress ( press power momentarily and see battery charging icon, screen goes off. wait another 30mins, boot as norm.
chismay said:
ok try holding the power button down for a while , does the screen light up? if yes wait and when it turns off again try rebooting as from fresh.
if no re-try and re-try again if no luck. im at a loss, other then trying with / without charger plugged.
edit: on that thought , charge 30 mins hold power button screen lights up no detail/image, hold power ,screen goes off, charge from charger should progress ( press power momentarily and see battery charging icon, screen goes off. wait another 30mins, boot as norm.
Click to expand...
Click to collapse
When i hold the power button (i mention i hold it for 60 seconds at least, i literally timed it). i get flickering snow, nothing visible. but the screen turns on and i see some faint snow.
The rest of what you wrote i've tried numerous times in different configurations. charging for 30 mins, not charging, plugged in, not plugged, etc. so far i have not seen any icons or anything. The only sign of life is the flickering screen with faint snow.
Kewjoe said:
When i hold the power button (i mention i hold it for 60 seconds at least, i literally timed it). i get flickering snow, nothing visible. but the screen turns on and i see some faint snow.
The rest of what you wrote i've tried numerous times in different configurations. charging for 30 mins, not charging, plugged in, not plugged, etc. so far i have not seen any icons or anything. The only sign of life is the flickering screen with faint snow.
Click to expand...
Click to collapse
It's a long shot but still: try leaving it alone for couple of days (3 for example), completely alone, don't touch it, after few days, plug it in and leave it alone, after an hour or two try turning it on.
I've had such experience with some old iPod, it died, but came back to life a month later when I tried to play with it again.
We have a sticky for this, at the top of the Troubleshooting page.
http://forum.xda-developers.com/showthread.php?t=2090826
Hope this helps.
-bk

Rooted now frozen in Installing Screen. Cannot restart.

Few weeks ago I found wife's old NST (non-glowlight model) in working order and decided to root it. Rooted it, played around with it. Wasnt too impressed, so just threw some ebooks for my kid to read while on vacation. Left it on my desk for a few weeks as I got busy with work. Today I picked it up as my son's vacation is next week and it's frozen on the "Installing... A new software update is being installed This will take a few minutes" screen.
I mean I googled for several hours, the hold the power button for 20 sec method....the hold the power and the "n" button method, I charged it, indicator light is green. I even opened it up and pulled the battery cable..... NOTHING WORKS...]
Please help. So weird...it was working fine and now frozen.
KEVIN88GT said:
Few weeks ago I found wife's old NST (non-glowlight model) in working order and decided to root it. Rooted it, played around with it. Wasnt too impressed, so just threw some ebooks for my kid to read while on vacation. Left it on my desk for a few weeks as I got busy with work. Today I picked it up as my son's vacation is next week and it's frozen on the "Installing... A new software update is being installed This will take a few minutes" screen.
I mean I googled for several hours, the hold the power button for 20 sec method....the hold the power and the "n" button method, I charged it, indicator light is green. I even opened it up and pulled the battery cable..... NOTHING WORKS...]
Please help. So weird...it was working fine and now frozen.
Click to expand...
Click to collapse
The real question is whether it is actually still on or off. What happens when you connect it to a PC via USB?
nmyshkin said:
The real question is whether it is actually still on or off. What happens when you connect it to a PC via USB?
Click to expand...
Click to collapse
Only the green charging light goes on. I do not hear the little sound it should make when making a successful USB connection.
KEVIN88GT said:
Only the green charging light goes on. I do not hear the little sound it should make when making a successful USB connection.
Click to expand...
Click to collapse
And I guess the drives don't mount successfully. Well, disconnecting the battery should certainly turn it off. If reconnecting makes it start spontaneously (should not), you could prepare a Nook Manager sdcard and insert it before reconnecting the battery. But this sort of sounds like the ability to boot is lost. Hmmm. I'll have to think about it.
unfortunately disconnecting the battery does not appear to do anything... screen continues to show that 'Installing... " screen. Hoping to get this thing figured out with someone's help
KEVIN88GT said:
unfortunately disconnecting the battery does not appear to do anything... screen continues to show that 'Installing... " screen. Hoping to get this thing figured out with someone's help
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E-ink screens stay the same unless there is a new powered input so it could simply be off, having run the battery down completely during an update (maybe Wi-Fi was left on? That would run down the battery for sure). So if all of this happened during an OTA update, it could be really messed up
When my NST is off, plugging in the power pack turns it on. Initially the LED is green and then changes to orange as charging begins. I'm assuming nothing happens when you do the same. If the OS is scrambled from losing power during an update it may not be able to boot. You didn't say how you rooted. If you used Nook Manager you could try putting in that card and then connecting to the power pack, hoping for a boot from the SD card. If you got that far you could try a factory reset.
My power button is sometimes really cranky and a few times I've run through my entire stock of words that do not come from children's books trying to get the device to turn on. So you might try, but if it's really off the power pack should turn it on.
Edit: Take a look at this: https://forum.xda-developers.com/showthread.php?t=1813384
nmyshkin said:
E-ink screens stay the same unless there is a new powered input so it could simply be off, having run the battery down completely during an update (maybe Wi-Fi was left on? That would run down the battery for sure). So if all of this happened during an OTA update, it could be really messed up
When my NST is off, plugging in the power pack turns it on. Initially the LED is green and then changes to orange as charging begins. I'm assuming nothing happens when you do the same. If the OS is scrambled from losing power during an update it may not be able to boot. You didn't say how you rooted. If you used Nook Manager you could try putting in that card and then connecting to the power pack, hoping for a boot from the SD card. If you got that far you could try a factory reset.
My power button is sometimes really cranky and a few times I've run through my entire stock of words that do not come from children's books trying to get the device to turn on. So you might try, but if it's really off the power pack should turn it on.
Edit: Take a look at this: https://forum.xda-developers.com/showthread.php?t=1813384
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Click to collapse
When I plug in the power cable the light just becomes green it never (not even for a split second) turns orange. Yes, I'm rooted using nook manager. I just suck my Nook Manager SD card in the nook but nothing happens. I'm not sure what you mean by using the power button, in my original post I mentioned I tried the power button with no luck. What do you mean by power pack?
KEVIN88GT said:
When I plug in the power cable the light just becomes green it never (not even for a split second) turns orange. Yes, I'm rooted using nook manager. I just suck my Nook Manager SD card in the nook but nothing happens. I'm not sure what you mean by using the power button, in my original post I mentioned I tried the power button with no luck. What do you mean by power pack?
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Power pack = charger.
So if the Nook is actually off, attaching the charger with the NM card inserted should make it boot. Did you try the procedure in the link above?
Just tried the procedure of unplugging the battery, holding the white power button for 30 secs, then connecting battery and connecting to charger. There is a split second orange light and then green the first time i plug it in....subsequent plugging results in always green....the issue with the frozen screen on "Installing" remains. Tried the holding x 20 secs method to promt a restart....nothing.... what else can I do?
KEVIN88GT said:
Just tried the procedure of unplugging the battery, holding the white power button for 30 secs, then connecting battery and connecting to charger. There is a split second orange light and then green the first time i plug it in....subsequent plugging results in always green....the issue with the frozen screen on "Installing" remains. Tried the holding x 20 secs method to promt a restart....nothing.... what else can I do?
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Click to collapse
If the battery is actually "dead" (not impossible on these old devices), the NST will not start, even if plugged in. Do you have a voltmeter of some sort to check the battery? If it's actually charged, it should show a solid voltage. If not, that may be the issue. If the battery is actually charged then there's a pretty serious issue that can't be fixed without access to the OS by ADB, or the ability to boot from the SD card. Beyond my "pay grade", at any rate, I'm sorry to say. There are batteries available online but the price may not make sense.
I don't think it's a battery issue. I had another NST with a good battery but a bad screen (lines all across screen) . I fully charged it using the bad screen reader and used the battery from it for the frozen nook... no luck.. oh well... I guess this is a paperweight now... thanks for your help everyone.

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