Music player problem - Galaxy Note 3 Q&A, Help & Troubleshooting

Sometimes when I add songs I can't see them, say I convert a song using video to mp3 and it automatically is put into anyone else getting this problem? It happens with the stock player and I tried
Tried music player for Android by jrt. And it does the same thing although the files show up when I look into the folder they were originally sent to using video to mp3 although when I copy them to be in any other folder then the music players don't show them although I can see them inside file Explorer, weird huh?

I have noticed on some players, every time you add new songs from PC, you need to open the music player and folder and choose a song again, for it to recognize all new songs.
It's normal behavior (or a bug that's been there since Android 2.2).
So try that - just open player and select folder and any song in that folder... then it should recognize all songs in that same folder.

OK I will try it to out, although it seems that the hardware/software engineering on sammys team is getting worse and worse, when I had a note 4 the Bluetooth only works less then 5 feet away from the device that worked on my s3,s4 and note 3 from 30+ feet away. My girl still kept here note 4 and I put mine on a shelf for eBay and got a note 3 and as a bonus I get to keep my official settings button

Related

Still struggling with Music Tab

I'm interested to know how others are getting on with the music tab in HTC sense. It took me a long time to get round to buying a 16GB card, but now I have I'm struggling to get the Music tab to function.
With a small collection of music it works just fine. However as I increase the collection at some point it breaks, so that it will only play a few seconds of a track before stopping, usually accompanied by a spinning circle in the top left of the screen, when that stops spinning the music stops. Something to do with indexing I'm assuming.
My music is organised in a fairly standard \Storage Card\Music\<Artist>\<Album>\ style format so there are no individually huge folders My favoured bitrate has been 192 so the files shouldn't be too big. I've tried syncing with Windows Media Player and with Mediamonkey. I've had mediamonkey convert all files as it syncs to WMA format or to MP3 at constant bitrate. All with the same results.
Who has the music tab functioning well with several GB's worth of music on their card? What settings did you use?
Of course I can just have WMP as a quick link on my first line whic happily plays everything and retains bluetooth AVRCP fuctionality. However the Music Tab interface is far nicer when it works.
<no longer true>My music tab isn't funtioning AT ALL, let alone well. It lists all my music (only 4 albums for experimenting, all tagged) alphabetically, and only draws the top half of the embedded albumart.
Doesn't even attempt to play, just sits there. Click next track, same - just draws half teh album art then sits there. Phone isn't hung or anything, just doesn't play.
Shame really, but i've not had it a week yet, so I'm gonna ignore it for now, and i'll look into it deeper once I have stopped playing with all the other bits.</no longer true>
See post 2 below
Hi,
Well I have to admit that my media player seems to be working well *touch wood*. I've got a few gb's of music on the 16gb card.
As soon as I got the card I formatted it on the HD2 before I put anything on it. Then I just synced my whole music collection from my laptop to the phone via ActiveSync, navigated to WMP on the HD2 and updated the library and all seems to play well (after the a little white circle spinning while it indexes the library).
Try backing up the card. Formatting it on the phone then doing it my way and see how if it helps.
**UPDATE**
OK i take back what i said in my previous post. I guess it was still reading the tags or something, because after having left it to sit for a while, it now works fine, including the albumart etc.
I didn't use sync, i rarely do for music players, so perhaps it takes longer for the player to find and scan everything using drag n drop rather than sync.
samsamuel said:
**UPDATE**
OK i take back what i said in my previous post. I guess it was still reading the tags or something, because after having left it to sit for a while, it now works fine, including the albumart etc.
I didn't use sync, i rarely do for music players, so perhaps it takes longer for the player to find and scan everything using drag n drop rather than sync.
Click to expand...
Click to collapse
Yes,
I think using ActiveSync organises the files into a more easily accessible format/location, which is why I suggested it. Good to know that everything is working ok for you now though
OK, so I backed up everything on the card. Formatted the card using the phones built in application. Copied everything back except the music files.
Used Mediamonkey and set up an auto-conversion rule to convert everything it syncs to MP3 format at 192 bitrate whether it needs converting or not.
Updated the library in Media player on the HD2.
reset the HD2 and let the music tab re-index everything.
Everything is now working perfectly. Thanks for the opinions. Whether it was the phone format or just that I hadn't actually used those exact rules for syncing I can't say as mediamonkey was origionally setup to only convert files if it had to. I had issues with Windows Media Player missing out files.
Gajet said:
Everything is now working perfectly.
Click to expand...
Click to collapse
Everything still perfect? I am almost able to sync without incident, but the "audio manager" crashes at the end of every sync (and, when prompted by the phone, I keep reporting the crash to Microsoft even though I don't expect them to get back to me anytime soon).
It also seems like I have to do a soft reset after each sync to shake out all of the bugs (missing album art, unplayable song files, etc.)
FWIW, I'm only syncing about 30 songs now until I have this sorted out, so having GBs worth of files isn't the problem (I was NEVER able to get 8GB of music to work in Manila's music tab on my Raphael).
id say that sounds more like an active sync issue.its never been the most stable program. why not simply connect in hard drive mode (or put memory card in card reader) and just drag and drop the music to it , then let the phone find it all itself.that'd be my preferred method.
gargon01 said:
Hi,
Well I have to admit that my media player seems to be working well *touch wood*. I've got a few gb's of music on the 16gb card.
As soon as I got the card I formatted it on the HD2 before I put anything on it. Then I just synced my whole music collection from my laptop to the phone via ActiveSync, navigated to WMP on the HD2 and updated the library and all seems to play well (after the a little white circle spinning while it indexes the library).
Try backing up the card. Formatting it on the phone then doing it my way and see how if it helps.
Click to expand...
Click to collapse
How do you format the card from the Phone?
kochavy said:
How do you format the card from the Phone?
Click to expand...
Click to collapse
I can jump in and answer that one - press the Window key (third one along on the bottom) (or press the button at the top left) and go to tools and there at the bottom is a button to format the SD card.
One thing I would like to see is the ability for the player to decode .ogg files - I love gapless playback, and really miss it with mp3's. I am trying to rip some stuff now, but it is a pain having to rip multiple tracks to one mp3 file just to avoid the hop skip and jump when playing back.
All the best.
rjstep3
When I was having issues with my music tab I followed the format SD card and organised into Artist/Album/tracks but what really worked for me was converting my entire library into LAME mp3. 1500+ songs are now working perfectly. I recommend using dBpoweramp to convert if you're willing to give it a shot.
Hoodeddeathman said:
I recommend using dBpoweramp to convert if you're willing to give it a shot.
Click to expand...
Click to collapse
dBpoweramp is certainly very good - but don't forget the free options as well, including foobar, Exact Audio Copy and Freerip3 - just Google for them.
rjstep3
i am also having a problem with the music.tab on the htc hd2. at first i was really plsased.with this phone but no w i am havekng countless problems with it...such as cudnt play videos with utube app installed...now this music nonsense.....i have spent toooo much mone on this phone t be getin these poblems and alsopurchased a 16gb card....i live tge hd2 .if only there was less problems
nyway has anyone found a working solution
I thought all the music needed to be in a root folder on the storage card, no sub-folders within to work well?
I had same problem. HTC music player stopped after about 4 secs of playing with every song. Put it all into a root folder and worked fine since.
Phaedrus Nine said:
I thought all the music needed to be in a root folder on the storage card, no sub-folders within to work well?
I had same problem. HTC music player stopped after about 4 secs of playing with every song. Put it all into a root folder and worked fine since.
Click to expand...
Click to collapse
I don't know why that would be, but if it works then it works!
I have a "MUSIC" folder on my SD card, and in that I have artist sub-folders and then within them I have album sub-folders. It all works fine for me. This is literally the same folder that I've had for the past 3 WM phones, and I just copied it there manually, without using any type of synch.
Phaedrus Nine said:
I thought all the music needed to be in a root folder on the storage card, no sub-folders within to work well?
I had same problem. HTC music player stopped after about 4 secs of playing with every song. Put it all into a root folder and worked fine since.
Click to expand...
Click to collapse
Could be because of the length of the path/filename when sub folders are used?
EG
theartistfoldernamedartist/thenameofthealbum/theartistfoldernamedartist-thenameofthealbum-thetracknumber.mp3
Perhaps the scanner struggles to cope with long path/filenames?
Ive got this problem and i was wondering if it had anything to do with the quality of the storage card?
Edit:
REASON FOUND
"One bad apple spoils the barrel"
One badly encoded mp3 will make the entire player stop. I found this while playing mp3s on music tab whilst transfering new mp3s through drag and drop (active sync) as soon as one particular mp3 was transferred the player stop and music would stop after 2-5secs. After deleting this file and reaccessing music tab library it was back to normal.
Suggestions: leave music player on whilst drag and dropping so you can figure out which are the problem files.
Alternatively: Re-encode your mp3s, either all or the problem files only.
I have been having an intermitment problem with the music tab in that it works fine for most of the time but then suddenly when I open it I get the spinning circle at the top left and the whole thing has frozen. The only way to get it working is a soft reset.
It doesn't seem to be badly formatted mp3 as after the reset the file that was in the player will work again.
I transfer music from windows media player using the sync function.
It has never stopped working whilst playing only when I open the tab and I think a few times it has been when a track has been paused for some time.
Any ideas are welcome. . .
My music tab doesn't work properly every time after the device was connected via USB in external drive mode. The last played title keeps being displayed, the album it is in is shown in the library as well (as currently played items or however this the first list in the library is called in english) but nothing else is listed. And the little white circle keeps spinning and spinning... I let it spin for hours once but nothing happened. The SD card was formatted by the phone in the first place and I never get freezes once the player works properly.
After a soft reset everything works fine instantly but shouldn't there be a way to get it up and running without resetting everytime I use USB external drive mode???
ROM 1.66 GER, problem was present on clean ROM (before tweaks and tools), too.

Problem with SENSE Music player

i tried to play music from the desktop but i can't see any songs or any albums..
i got a message says (The music titles in the playlist no longer exist. They may have been deleted or the storage card may have been removed) ..
in spite of i have songs on the device and on the storage card.. and i can play them with the media player and other apps...
i need your help guys.. how do i fix the Sense Music player to see my Songs/Albums list again!?
thanks alot
Does this happen when your phone is connected to your computer ? If so it sounds like your hd2 id set to work as a removable storage device when its connected to your pc, where the sd card becomes unavaliable to the phone and you can only access it from tue computer to transfer files.
reply
no i set the device on ActiveSync and the device not connected to pc.. still not working :s
Any genius here?
I have the exact same problem. The songs are located on the SD and I can play them with WMP or CorePlayer but Sense can't seem to locate them.
I didn't have this problem 2 days ago, but yesterday I copied 4 more albums to my SD card and since then Sense Music can't locate anything.
I have about 2GB of music but I doubt there's some limit. I tryied removing the SD and soft resetting the device a few times but it didn't fix the problem.
The card is in good shape and all apps installed on it work just fine.
I've had this issue on a couple of occasions. The sense player shows no files, but, of course, there are! I actually coaxed the Sense player into finding them by going to the menu tab and selected Add to Playlist. My files were THERE, but not in the actual Sense UI. I selected a song, it started to play, and then, voila, all of the files populated the Sense player again. It's odd...
not sure if I have the same problem, but when it happens to me, I just wait for ages and then they reappear. I think it just takes the Audio Manager Engine ages to re-scan your memory card after it has been connected to a pc. I often find that I can see files on the song tab before they appear on the Album or Artist tab.
this happens to me everytime i add a track or tracks, and every time i soft reset, all you have to do is go to song tab when phone is in horizintal view ( click library> slide to songs ) individual songs are there l, just play one then everything starts comeing back....
hellyeah!
Damn you're a genious!!
i've been trying for hours..
now i got my music back in sense player!
thanks!

Need help with music...

Ok so I've spent over 4 hours trying to find a way to move my music from iTunes to my HTC HD2 with album covers and all...no luck... why in the hell is it so difficult just to put music on your phone...All my songs are mp3's and they still won't go on properly...I tried just dragging them to the music folder through My Computer. I tried using double twists software I downloaded from the phone and I tried the one from the official website.
This is ridiculous considering that my old ass samsung flip phone can sync all my music in just 35 minutes with everything i expect. So much for the Entertainment phone...I would really appreciate if someone can help me out with this before I go on this road trip...
I also tried the music from My Music instead f iTunes and same problem...I have all the songs on the phone but they won't play. Does anyone also know why when your in the Windows Media Player all of your GAME sounds and videos and just random sounds appear if its suppose to be a music player... i am disappointed in this damn phone everything is great except the music players...
Personally, I keep all my music very organised on an external hard drive at home. On there, they are all stored in the folder structure X:\Music\Artist\Album\nn Song Title.mp3. I also have album art for each of them as folder.jpg in the album folder. I'm a bit of a pedant, but keeping it tidy has proved to be a godsend no end of times!
When I want to copy something to my phone, I usually make a temp folder on my desktop so that I can keep the folder structure intact inside that, and copy the albums I want, into their respective artist folders - Desktop\Temp Music Folder\Artist\Album.
Once I've copied everything there, I connect my phone to my PC with the USB cable, and I select "Disk Drive" as the connection type.
Then I simply open my phone's storage card in windows explorer, open the music folder on there (that's obviously already there as I've got loads of music on there already), and I copy the contents of the temp folder on my desktop into that folder.
It's really simple, and it works 100% of the time.
I've seen no end of threads where people are using different software for synching & tagging mp3s, or trying to put mp3s in weird folder structures (or even all of them in 1 folder!!!) and I just don't see why you'd bother.
This method has worked flawlessly for me on a Nokia N95, Touch Diamond, Touch HD and HD2.
Hope this helps mate
PS. I'll ask a mod to delete the other thread for you.
Hey chek out this thread : http://forum.xda-developers.com/showthread.php?t=647136 May be it can help u
i tried the folder thing and nothing it sill wont play my songs wtffffffffff

Why does the stock Music player freeze every time

Love the phone, However I am going crazy after loading my mp3s. About 2 gigs worth. They all freeze about 12 seconds into playing. However if I dig deep with windows media player into files they play fine. Is there an update ?
Thanks
give this a read, Usually connected to a bad file somewhere, or a track (tracks) with odd tags, or v1 tags, or all tracks in one folder
There are several threads, not just the one below that i listed to get you started.
http://forum.xda-developers.com/showthread.php?t=640948
EDIT - also worth letting your phone run through updating all teh album art and what not without disturbing it. connect to wifi, start teh update and leave it till its finished.
EDIT EDIT - heres another thread, same symptoms
http://forum.xda-developers.com/showthread.php?t=616814
still no luck.I did check mp3s, removed album art and any files in folders not music. Let it download album art. Still freezes after a few seconds. this sucks
I'm guessing there is a song with a name that uses a character which is unknown and even if that's not it, then it's still likely it's just one or two files that are causing the problem. You can go through your songs and see if you see any weird (foreign) characters or boxes and if so get rid of them.
The other way:
Move half your songs over to the device, if problem occurs than there is an issue with a file there. Remove second half of what you moved to the card (aka, you should only have first quarter of the songs on your card). Check if error persists, if so continue in said matter. If no error occurred with your first total half of music, add half of the remaining songs (for a total of 3/4 of your music). Continue in that manner until you find the file or files that are causing issues.
Depending on your amount of music this might take a couple minutes, but buy doing half the remaining songs at once, you're going as quickly as possible.
Hope you find the problematic file/files.
Good luck
same ANNOYING problem, on many roms even on my TP2 with leo roms.... freezes and in artist section shows no artist but in all files they are all there. freezes sense whole most times... really annoying. i have 5 gigs of music and im not going through them all so sense music player is happy. i have to use sub par Win media...
Thanks for the help. This is total crap! I thought I had it licked as I deleted all music and playlist from SD card. Then used Media Monday to load about 2gigs of MP3s. checking after each one. The H2 downloaded artwork and was working! Or I thought. I added one more CD and wammo there it was freezing again. So I thought it was that one cd. Deleted it and still freeZing. So I then loaded just that cd after formating again. The CD worked fine on its own. So I then deleted it and loaded everthing again with media monkey. Everything worked.
So I then copied a avi movie to its own folder on SD card. Went to play music and WFT its freezing again. Deleted avi but still freezing. Too late tonight to format and load 2 gigs again. Plus this is crap. Now I have to delte and load everytime I want to put more mp3s on card>?
Plus if I put any video file or any other file it seems to throw it into freezing again. This player is too temprementel. Too many of us having issues with the player. They need to upgrade it to work properly.
Had that problem yesterday after I loaded music several times after finding duplicates (I hate it when I have duplicate songs), so the stock media player kept freezing and not finding all the songs. so I opened Total Commander and went to
\Aplication Data\HTC\AudioManager_Eng\
and deleted the AudioManager_Eng.vol file there and rebooted, and then went back to the music tab and within a few minutes all my media was loaded, and my freezing problems went away...
I tried deleteing the HTC eng file you mentioned. Soft reboot and then when I go to Music player it searches and still plays a few seconds and white circle spins and then freezes. These MP3s worked and now dont. Just can not figure this out. No duplicate files, No long names. Loaded with mediamonkey. I did not convert to all 192 as I can not find auto convert freature in media monkey gold
I am having the same problem. I downloaded some music and the music player worked fine. then i downloaded some more music and tried to use the player it it freezes my phone and i have to do a battery pull to get back working. I have deleted all my music thinking there was a bad file and even that didn't work. this phone is garbage....i should of stuck with my BlackBerry or got an iPhone....this phone may have a place on Craigslist soon if it doesn't start working right
i'm new to this site & the hd2. i'm having so many issues with some songs "buffering". it didn't start till today & i've had the phone for 2 days now on the 3rd some songs just don't want to work. i haven't downloaded anything new so i'm not sure why this is happening. i was told that there's a free media player that's better then the stock. does anyone have any suggestions on what it may be or where to download a new media player?
circles313 said:
i'm new to this site & the hd2. i'm having so many issues with some songs "buffering". it didn't start till today & i've had the phone for 2 days now on the 3rd some songs just don't want to work. i haven't downloaded anything new so i'm not sure why this is happening. i was told that there's a free media player that's better then the stock. does anyone have any suggestions on what it may be or where to download a new media player?
Click to expand...
Click to collapse
Hey circles, welcome
The issue with the stock music player and freezing etc is well known, you'll find at least 6-7 other threads besides this one on the same subject.
There's different things you can try to get around the issue, but none of them work in all cases for everybody, so often the easiest thing to do is just use an aftermarket player to sidestep the issue (which has to do with the HTC player built-in to your interface). One of the most common free alternatives is TCPMP...the newest official versions are paid software now, but there's still previous versions available here, the link below has one of the latest builds:
http://forum.xda-developers.com/showpost.php?p=5657963&postcount=1

Music Trouble After Transfer?

OK, so using the provided 'doubletwist" software I transferred about 400 songs to my HD2 from iTunes last night... here is the problem:
The Windows Media Player recognizes all of the songs, artists, albums, etc...
The "player" on the homescreen has over half of my songs labled as "Unknown Artisit/Unknown Album...
I'm EXTREMELY picky about having my album art and order and not that little music note picture...
What went wrong here and how can I get it right?
Thanx!
MUSIC
When ever I transfer music I do not use the DoubleTwist or whatever it might be. I just connect my phone and select use as flash drive not the active sync option but the one below it. I have a designated music folder on the MicroSD and just do a drag and drop into the folder. I have a PC at home and Mac at work. What I do is drag the music onto a folder on my desktop from itunes and it copies the mp3 and then i drag it into my music folder. It works and every one of my albums have album art. Hope this helps
Umby888 said:
OK, so using the provided 'doubletwist" software I transferred about 400 songs to my HD2 from iTunes last night... here is the problem:
The Windows Media Player recognizes all of the songs, artists, albums, etc...
The "player" on the homescreen has over half of my songs labled as "Unknown Artisit/Unknown Album...
I'm EXTREMELY picky about having my album art and order and not that little music note picture...
What went wrong here and how can I get it right?
Thanx!
Click to expand...
Click to collapse
Sounds like the where not relabeled right. I dont use Ianything lol so not sure if there is an option the change how it labels the MP3.
Umby888 said:
OK, so using the provided 'doubletwist" software I transferred about 400 songs to my HD2 from iTunes last night... here is the problem:
The Windows Media Player recognizes all of the songs, artists, albums, etc...
The "player" on the homescreen has over half of my songs labled as "Unknown Artisit/Unknown Album...
I'm EXTREMELY picky about having my album art and order and not that little music note picture...
What went wrong here and how can I get it right?
Thanx!
Click to expand...
Click to collapse
I also tried installing and using the double twist, which I gave up on. For some reason, it kept reading a card I had inserted into the SD port. What I did is I turned the phone off, took out my micro sd card from the phone (you do this by pushing it in towards the center and letting it go. you can hear a little click.) Then I used the card reader and put it into the SD port on my laptop. I was able to use the windows media sync option that way, and everything transfered over fine including album art and songs and titles and such. I hope that helps!
PS, would a moderator be so kind as to lift the restrictions of embedding links and reposting within 5 minutes from my account? I would greatly appreciate it!
I will try both of these and see what happens... Doubletwist is simply dreadful
FYI, I tried syncing the music last night without pulling the card out of my phone this time, and it seems to be working now. I don't know if it makes much difference, but I went into the windows media player in the start menu-- start>media>windows media player, and updated the library because as far as the phone knew, I still had songs on there that I had deleted. But I didn't try looking at the music on the HTC sense menu.

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