Problem with SENSE Music player - HD2 General

i tried to play music from the desktop but i can't see any songs or any albums..
i got a message says (The music titles in the playlist no longer exist. They may have been deleted or the storage card may have been removed) ..
in spite of i have songs on the device and on the storage card.. and i can play them with the media player and other apps...
i need your help guys.. how do i fix the Sense Music player to see my Songs/Albums list again!?
thanks alot

Does this happen when your phone is connected to your computer ? If so it sounds like your hd2 id set to work as a removable storage device when its connected to your pc, where the sd card becomes unavaliable to the phone and you can only access it from tue computer to transfer files.

reply
no i set the device on ActiveSync and the device not connected to pc.. still not working :s
Any genius here?

I have the exact same problem. The songs are located on the SD and I can play them with WMP or CorePlayer but Sense can't seem to locate them.
I didn't have this problem 2 days ago, but yesterday I copied 4 more albums to my SD card and since then Sense Music can't locate anything.
I have about 2GB of music but I doubt there's some limit. I tryied removing the SD and soft resetting the device a few times but it didn't fix the problem.
The card is in good shape and all apps installed on it work just fine.

I've had this issue on a couple of occasions. The sense player shows no files, but, of course, there are! I actually coaxed the Sense player into finding them by going to the menu tab and selected Add to Playlist. My files were THERE, but not in the actual Sense UI. I selected a song, it started to play, and then, voila, all of the files populated the Sense player again. It's odd...

not sure if I have the same problem, but when it happens to me, I just wait for ages and then they reappear. I think it just takes the Audio Manager Engine ages to re-scan your memory card after it has been connected to a pc. I often find that I can see files on the song tab before they appear on the Album or Artist tab.

this happens to me everytime i add a track or tracks, and every time i soft reset, all you have to do is go to song tab when phone is in horizintal view ( click library> slide to songs ) individual songs are there l, just play one then everything starts comeing back....

hellyeah!
Damn you're a genious!!
i've been trying for hours..
now i got my music back in sense player!
thanks!

Related

Music tab not getting all music?

Hi Everyone
My first post!
I've just got a new HTC Touch HD and am having a problem. I've copied music to the SD card in a folder called Music. For some reason the music tab isn't finding this music though? I can see it in Media Player fine. It doesn't show in the Library attached to the music tab either.
Do I need to do something to get them to show?
Thanks in advance!
Try a soft reset (don't worry the data is OK) or stop TF3D and restart it.
For some reason the TF3D music player does not do an auto scan and there does not seem to be a way to make it.
BTW: I have my music also in SD in a MUSIC folder and then every album in a sub-folder.
Thanks.
I've tried that. Still no difference. Infact its showing the two songs that come with the phone on their, even though I've deleted them from My Music. It seems like the Library this isn't refreshing?
Sorry that did not work. TF3D does seem at times to be poorly behaved even though it is very pretty - bit like Paris Hilton ?
Have you sync'd the HD to a PC yet? Do you have Windows Media Player on the PC ?
If so, when sync'd on the PC with WMP running you should see the HD as a device.
Sorry I ment to say in my first thread. I copied music onto the phone orginally via Media Player on my pc. Just wondering whether I should have copied it manually?
Actually I did just restart the phone and went straight to the music tab. It does have a little spinning circle in the top right to say updating. And the screen flickered slightly when it had finished. It still hasn't added my music though! I've even tried copying a couple back to the My Music folder to see if they are found!
Is it worth emailing HTC? Whats their support like?
adamwebb28 said:
Sorry I ment to say in my first thread. I copied music onto the phone orginally via Media Player on my pc. Just wondering whether I should have copied it manually?
Actually I did just restart the phone and went straight to the music tab. It does have a little spinning circle in the top right to say updating. And the screen flickered slightly when it had finished. It still hasn't added my music though! I've even tried copying a couple back to the My Music folder to see if they are found!
Is it worth emailing HTC? Whats their support like?
Click to expand...
Click to collapse
No, just leave it now - the circle is good - this is the scanning.
I think I worked out the problem, a combination of my being a little thick (not checking the all songs list rather and than the now playing list!) and restarting TouchFlow3D !
Thanks alot for your help!
Glad it works.
I wish there was a "scan" function in TF3D like in Pocket Tunes and Pocket Player.
I normally copy my tunes direct from the itunes folders on my PC into the MUSIC folder I created on the SD card.
But, then TF3D does not find them until magically it does a scan or I force it to scan with a soft reset or a TF3D stop/start.

TF3D Music Player- Help its killing me!!!!!!!

I am having a nightmare with this hunk of brown steaming excretia!!!!! Firstly you have to load songs through Media player-WHY!!!!! What was wrong with dragging and dropping it onto the memory card like I used to do with my Touch.
Second Having waited whilst windows makes me grow older loading toons on the card, having play ok for a week, its just decided it will only play the first 2 seconds of a song any song then lock up!!! It lets me see all my songs, artists, albums, artwork, everything but the bl00dy tease wont let me play em. Worst of all the windows media player on the phone plays it all fine!!!!
Help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
you can drag and drop the files
thats the way i do it and i usually play via tf3d , but iv never had a problem of the music stopping
Do you keep your mp3s in a particular file on the sd card and do you "treat" them in any way album art tag edit etc? Cheers for the answer, this is driving me mad!
I drag and drop directly into the storage card. I avoid WMP when possible - it seems to take forever.
The only problem with drag and drop approach is that sometimes TF3D does not seem to see the update. So, you might have to stop TF3D and restart it - this forces the music player to rescann available files.
How do you stop Tf3d, and how long does your HD take to update the list when you restart it?
even though i use tf3d when i start the music player i always go in library option then choose my music through that
I created a folder on my SD called Music and dragged albums to it. Play them via TF3D and point the library at the SD. It scans the entire card to find the music. then lists them. Only problem I had is when I removed some music from the SD and they still appeared in the TF3D.Resolved it by finding the library file, deleting it and then rescanning card........
Don't bother with the WMP
quick questions for the pro here.... how can i have only one folder showing off my storage card. for example i hate having it scan all of the card, and having ringtones mixed in there.... i wish i could have music and ring tones separate how ever only full songs on the player
marmin said:
How do you stop Tf3d, and how long does your HD take to update the list when you restart it?
Click to expand...
Click to collapse
This is not something I do often but in the settings, personal, today you can deselect TF3D and then reselect it.
It seems that TF3D does not have a special "scan" button so the best way is to stop and restart TF3D. I have also Pocket Tunes and Pocket Player - both have scan options. But, I generally use TF3D.
ahjdmarchi said:
quick questions for the pro here.... how can i have only one folder showing off my storage card. for example i hate having it scan all of the card, and having ringtones mixed in there.... i wish i could have music and ring tones separate how ever only full songs on the player
Click to expand...
Click to collapse
Been looking for a way around this myself and I'm still yet to find anything. All my ringtones & music files all appear together which is annoying
Cheers to all the guys who answered the original question
Stopped using media player, wow what a relief.
Got a new problem now though After spending a night finding and adding album art, I loaded the mp3s, stopped and started TF3D, cool it saw the mp3s fine. Not so cool, it has "stuck on one of the album pics and wont move!!! the song changes, the title changes but the picture stays the same!!!
marmin you are not alone. I have the same problems with tf3d player and its almost killing me.
my k800i was perfect in this disciplin.
1.
I copied all my mp3s on my sd card (no activesync). I have 4 songs with different integrated covers and my player shows all the time the same cover.
2.
The other frustrating thing is the thing with ringtones. Somebody already mention it. I just want to say tf3D: "hey only scan this folder. the rest is none of your business. nothing else." but it scans all the time my whole device including ringtones.
Here is the file I deleted prior to a rescan (as mentioned in my previous post) .......
My Device\Application Data\HTC\AudioManager_Eng
although you could just rename it so you can change it back again if a problem arises.....
When I scanned afterward it recreated the entire music database from my SD including the assoication for image files to their respective albums.
Fallen Spartan said:
Been looking for a way around this myself and I'm still yet to find anything. All my ringtones & music files all appear together which is annoying
Click to expand...
Click to collapse
i haven't tried this idea, but I think it would certainly be worth investigating (I'd check it for you guys but a bit busy till the weekend arrives). But for those that know how to edit the registry (really simple), try and add a new key to the respective TF3D music player folder called "Ignore". In the new key, add a 'string value' for your descritption (name of folder would do nicely). More importantly, set the "Data" to the full path of the folder to be ignored (something like "Storage Card\Ringtones"). I think this might work as it works with the TF3D album (forces it to ignore the folders which you tell it to and all its sub-folders). Please let me know if you try this and if it works or not (if no one tries it I'll try to give it a go over the weekend)
Good Luck (and hope it works)
Album art in the TF3D music player.
I am having those issues too. My problems started when I embedded the art into the MP3's. It not only hangs on the art, it also will only play about 2- seconds of the song before stopping. I can play the songs fine with the Windows media player though, so I had to put it on the programs tab so I could get to it easy.
Anothr thing about the HTC player, is it doesn't seem to go into sub folders very well, where the Windows player does. But like you said, it picks up on EVERYTHING, and that's extremely annoying.
Thought I'd give a shout out to S2P, a great freeware music player, which some of you will know of but other's might not:
http://s2p.ac-s2.com/
As others have said, Nitrogen and Pocket Player are also great players

Still struggling with Music Tab

I'm interested to know how others are getting on with the music tab in HTC sense. It took me a long time to get round to buying a 16GB card, but now I have I'm struggling to get the Music tab to function.
With a small collection of music it works just fine. However as I increase the collection at some point it breaks, so that it will only play a few seconds of a track before stopping, usually accompanied by a spinning circle in the top left of the screen, when that stops spinning the music stops. Something to do with indexing I'm assuming.
My music is organised in a fairly standard \Storage Card\Music\<Artist>\<Album>\ style format so there are no individually huge folders My favoured bitrate has been 192 so the files shouldn't be too big. I've tried syncing with Windows Media Player and with Mediamonkey. I've had mediamonkey convert all files as it syncs to WMA format or to MP3 at constant bitrate. All with the same results.
Who has the music tab functioning well with several GB's worth of music on their card? What settings did you use?
Of course I can just have WMP as a quick link on my first line whic happily plays everything and retains bluetooth AVRCP fuctionality. However the Music Tab interface is far nicer when it works.
<no longer true>My music tab isn't funtioning AT ALL, let alone well. It lists all my music (only 4 albums for experimenting, all tagged) alphabetically, and only draws the top half of the embedded albumart.
Doesn't even attempt to play, just sits there. Click next track, same - just draws half teh album art then sits there. Phone isn't hung or anything, just doesn't play.
Shame really, but i've not had it a week yet, so I'm gonna ignore it for now, and i'll look into it deeper once I have stopped playing with all the other bits.</no longer true>
See post 2 below
Hi,
Well I have to admit that my media player seems to be working well *touch wood*. I've got a few gb's of music on the 16gb card.
As soon as I got the card I formatted it on the HD2 before I put anything on it. Then I just synced my whole music collection from my laptop to the phone via ActiveSync, navigated to WMP on the HD2 and updated the library and all seems to play well (after the a little white circle spinning while it indexes the library).
Try backing up the card. Formatting it on the phone then doing it my way and see how if it helps.
**UPDATE**
OK i take back what i said in my previous post. I guess it was still reading the tags or something, because after having left it to sit for a while, it now works fine, including the albumart etc.
I didn't use sync, i rarely do for music players, so perhaps it takes longer for the player to find and scan everything using drag n drop rather than sync.
samsamuel said:
**UPDATE**
OK i take back what i said in my previous post. I guess it was still reading the tags or something, because after having left it to sit for a while, it now works fine, including the albumart etc.
I didn't use sync, i rarely do for music players, so perhaps it takes longer for the player to find and scan everything using drag n drop rather than sync.
Click to expand...
Click to collapse
Yes,
I think using ActiveSync organises the files into a more easily accessible format/location, which is why I suggested it. Good to know that everything is working ok for you now though
OK, so I backed up everything on the card. Formatted the card using the phones built in application. Copied everything back except the music files.
Used Mediamonkey and set up an auto-conversion rule to convert everything it syncs to MP3 format at 192 bitrate whether it needs converting or not.
Updated the library in Media player on the HD2.
reset the HD2 and let the music tab re-index everything.
Everything is now working perfectly. Thanks for the opinions. Whether it was the phone format or just that I hadn't actually used those exact rules for syncing I can't say as mediamonkey was origionally setup to only convert files if it had to. I had issues with Windows Media Player missing out files.
Gajet said:
Everything is now working perfectly.
Click to expand...
Click to collapse
Everything still perfect? I am almost able to sync without incident, but the "audio manager" crashes at the end of every sync (and, when prompted by the phone, I keep reporting the crash to Microsoft even though I don't expect them to get back to me anytime soon).
It also seems like I have to do a soft reset after each sync to shake out all of the bugs (missing album art, unplayable song files, etc.)
FWIW, I'm only syncing about 30 songs now until I have this sorted out, so having GBs worth of files isn't the problem (I was NEVER able to get 8GB of music to work in Manila's music tab on my Raphael).
id say that sounds more like an active sync issue.its never been the most stable program. why not simply connect in hard drive mode (or put memory card in card reader) and just drag and drop the music to it , then let the phone find it all itself.that'd be my preferred method.
gargon01 said:
Hi,
Well I have to admit that my media player seems to be working well *touch wood*. I've got a few gb's of music on the 16gb card.
As soon as I got the card I formatted it on the HD2 before I put anything on it. Then I just synced my whole music collection from my laptop to the phone via ActiveSync, navigated to WMP on the HD2 and updated the library and all seems to play well (after the a little white circle spinning while it indexes the library).
Try backing up the card. Formatting it on the phone then doing it my way and see how if it helps.
Click to expand...
Click to collapse
How do you format the card from the Phone?
kochavy said:
How do you format the card from the Phone?
Click to expand...
Click to collapse
I can jump in and answer that one - press the Window key (third one along on the bottom) (or press the button at the top left) and go to tools and there at the bottom is a button to format the SD card.
One thing I would like to see is the ability for the player to decode .ogg files - I love gapless playback, and really miss it with mp3's. I am trying to rip some stuff now, but it is a pain having to rip multiple tracks to one mp3 file just to avoid the hop skip and jump when playing back.
All the best.
rjstep3
When I was having issues with my music tab I followed the format SD card and organised into Artist/Album/tracks but what really worked for me was converting my entire library into LAME mp3. 1500+ songs are now working perfectly. I recommend using dBpoweramp to convert if you're willing to give it a shot.
Hoodeddeathman said:
I recommend using dBpoweramp to convert if you're willing to give it a shot.
Click to expand...
Click to collapse
dBpoweramp is certainly very good - but don't forget the free options as well, including foobar, Exact Audio Copy and Freerip3 - just Google for them.
rjstep3
i am also having a problem with the music.tab on the htc hd2. at first i was really plsased.with this phone but no w i am havekng countless problems with it...such as cudnt play videos with utube app installed...now this music nonsense.....i have spent toooo much mone on this phone t be getin these poblems and alsopurchased a 16gb card....i live tge hd2 .if only there was less problems
nyway has anyone found a working solution
I thought all the music needed to be in a root folder on the storage card, no sub-folders within to work well?
I had same problem. HTC music player stopped after about 4 secs of playing with every song. Put it all into a root folder and worked fine since.
Phaedrus Nine said:
I thought all the music needed to be in a root folder on the storage card, no sub-folders within to work well?
I had same problem. HTC music player stopped after about 4 secs of playing with every song. Put it all into a root folder and worked fine since.
Click to expand...
Click to collapse
I don't know why that would be, but if it works then it works!
I have a "MUSIC" folder on my SD card, and in that I have artist sub-folders and then within them I have album sub-folders. It all works fine for me. This is literally the same folder that I've had for the past 3 WM phones, and I just copied it there manually, without using any type of synch.
Phaedrus Nine said:
I thought all the music needed to be in a root folder on the storage card, no sub-folders within to work well?
I had same problem. HTC music player stopped after about 4 secs of playing with every song. Put it all into a root folder and worked fine since.
Click to expand...
Click to collapse
Could be because of the length of the path/filename when sub folders are used?
EG
theartistfoldernamedartist/thenameofthealbum/theartistfoldernamedartist-thenameofthealbum-thetracknumber.mp3
Perhaps the scanner struggles to cope with long path/filenames?
Ive got this problem and i was wondering if it had anything to do with the quality of the storage card?
Edit:
REASON FOUND
"One bad apple spoils the barrel"
One badly encoded mp3 will make the entire player stop. I found this while playing mp3s on music tab whilst transfering new mp3s through drag and drop (active sync) as soon as one particular mp3 was transferred the player stop and music would stop after 2-5secs. After deleting this file and reaccessing music tab library it was back to normal.
Suggestions: leave music player on whilst drag and dropping so you can figure out which are the problem files.
Alternatively: Re-encode your mp3s, either all or the problem files only.
I have been having an intermitment problem with the music tab in that it works fine for most of the time but then suddenly when I open it I get the spinning circle at the top left and the whole thing has frozen. The only way to get it working is a soft reset.
It doesn't seem to be badly formatted mp3 as after the reset the file that was in the player will work again.
I transfer music from windows media player using the sync function.
It has never stopped working whilst playing only when I open the tab and I think a few times it has been when a track has been paused for some time.
Any ideas are welcome. . .
My music tab doesn't work properly every time after the device was connected via USB in external drive mode. The last played title keeps being displayed, the album it is in is shown in the library as well (as currently played items or however this the first list in the library is called in english) but nothing else is listed. And the little white circle keeps spinning and spinning... I let it spin for hours once but nothing happened. The SD card was formatted by the phone in the first place and I never get freezes once the player works properly.
After a soft reset everything works fine instantly but shouldn't there be a way to get it up and running without resetting everytime I use USB external drive mode???
ROM 1.66 GER, problem was present on clean ROM (before tweaks and tools), too.

HTC sense player wont find my music

Used to work fine but over the weekend my phone started crashing whenever i went to music tab. have scince done several har resets and tryed different rom flashes. no longer crashes but wont find the music.
currently useing miri-dinik (anastacia) rom, and and sandisk 32gb class 4 card.
Sense player origonaly found the music when rom first flashed last night but after a couple of hours stoped working. Windows media player still finds it all and plays it no problem.
can anybody help.
Correction!
have just realised sense player done find them in all songs tab but will not display anything under the artist album or genres tab
Please help i have a lot of music so browsing all 25gb by song title only is hell.
I found this on the HD2 and HD Mini when moving from a 16Gb to 32Gb MicroSD card; I suspect it's a problem with not being able to read data from the card quickly enough, and will required a ROM patch/update.
Same thing here, music stops after a few seconds and music player in landscape will give me a 'no music found' error.
I can see my music in the all songs tab, but in the albums tab I see none.
I tried 3 different ROMs Artemis, energy and for now Cleanex, all with the same error.
I tried formatting the SD-card (16GB) and sync all my songs with WMP, this did the trick for about 5 minutes
Really frustrating because music player is the app I use the most.
where are y'all finding 32gb micro sd's??? (legit ones)
I'm having this exact same problem. Normaly the musicplayer would always load the songs but now it just can't organise it anymore. I can view all my songs on the all songs tab though, but I like to listen to albums, so this is not an option for me, neither a different player, because I actually liked this one till it gave me this problem.
What I found out:
- The player will work again when you perform an hard-reset, but when you're doing your first soft-reset, the musicplayer stops working and is unable to organise the songs.
- After a hard-reset, your also not supposed to take out your SD-card, because you will get the same problem again.
- The player also starts working again if you delete \Application Data\HTC\AudioManager_Eng\Audiomanger_Eng.vol, but after one single soft-reset it will stop working.
Does anybody have a solution to this problem? I also tried to format my SD-card, but it gave me the same problem. The music player always worked for me, till now. I would really appreciate help.
P.S. Sorry for any grammar or spell faults, I'm dutch.
I had the same problem and solved it by formating my SD card and copy all contens back to the SD card. After a soft reset of the Phone it could find the music and play without stopping again.
Unfortunately it didn't work for me. Any other solutions?
The only original SanDisk 32 GB mSD is CLASS 2 ! There is no CLASS 4
Maybe You got faked mSDs ?
No mine is from Kingston and it is Class 2 and it's 16 GB. Like I said it always worked till now.
Sorry for the double post, but I just really want my musicplayer working again, it's one of the main reasons I bought this phone. Does anyone have the solution for this problem?
Daan0 said:
Sorry for the double post, but I just really want my musicplayer working again, it's one of the main reasons I bought this phone. Does anyone have the solution for this problem?
Click to expand...
Click to collapse
How did you your music on the card? when I first got my hd2, I just basically copied my music folder from my pc by the typical "drag n drop" method which rendered the sense music player pretty much useless. What I did was have Itunes on my pc organize, (File/Library/Organize Library), the library and then locate this folder in the music folder, (Music/Itunes/Itunes Music/Music). Open that music folder and you will see that Itunes has filed the music by artist alphabetically. I then selected all these folders and copied them over (except for ringtones and podcasts folder) and have had no problems since.
Basically I think that since we are dealing with a phone that is a Windows based system, the more you can organize folders in a directory oriented manner, the better. Wether this will solve your problem or not, I really don't know. I read another post where a hd2 owner made a directory of alphabetical folders, A,B,C, etc, and put the artists in each folder accordingly and had similar results. Again, don't know if it will help or not.
Also, I don't use the WMP. Don't like it, never have liked it even on my pc. On the hd2 it seems shaky at best so I stay away from it. Just my personal experience.

playlist problem on rebooting

All of my music is on a 200gb sd card. In google play music I created a number of playlists over a couple of days. I recently rebooted phone and noticed that most of the playlists had lost all of their songs. Rebooted again and another couple of playlists went the same way.
The music still exists on the sd card. The artists and albums are still present in the Play Music library and still play ok.
Anyone else had this.......or even better, a solution
Edit - seems to occur after a power off and power on rather than a reboot
ericjennings said:
All of my music is on a 200gb sd card. In google play music I created a number of playlists over a couple of days. I recently rebooted phone and noticed that most of the playlists had lost all of their songs. Rebooted again and another couple of playlists went the same way.
The music still exists on the sd card. The artists and albums are still present in the Play Music library and still play ok.
Anyone else had this.......or even better, a solution
Edit - seems to occur after a power off and power on rather than a reboot
Click to expand...
Click to collapse
I have done a few tests and can now say that the problem only exists if the playlist points to music on sd card. If the playlist points to music on internal storage then rebooting the phone does not affect the playlist.
Therefore it seems likely that rebooting the phone causes the path to the music files (on the sd card) to change, so play music can no longer find the songs even though they still exist on the sd card.
PS......emailed Samsung Support, their reply was that rebooting the phone causes all of the music files on the device to be deleted (even though I explained that my music is on sd card not device memory and that the music files still exist, just they don't show up in the playlist)
What about trying another music player, or another playlist format (like M3U, but maybe for that u need another music player too)... in my personal experience, the music was the biggest problem because I feel like Goole Play Music is worst that windows media player xD, and actually find a good media player is so hard, but never tried GPM, so maybe is a problem from the app and no the phone itself
QBerto said:
What about trying another music player, or another playlist format (like M3U, but maybe for that u need another music player too)... in my personal experience, the music was the biggest problem because I feel like Goole Play Music is worst that windows media player xD, and actually find a good media player is so hard, but never tried GPM, so maybe is a problem from the app and no the phone itself
Click to expand...
Click to collapse
Yeah, using Poweramp now..........and I've found I prefer it to GPM so should be grateful that I had the problem
#same
Yeah.. annoying as.. Wasted hours putting playlists together on Music Player only to have contents get deleted when power off / on.. Read something about being able to make sd card 'adoptable storage' by tweeking developer options.. may give this a try, but it involves formatting the current sd card, so plan to try when i have some time.. Frustrated GS7 User
Ooo another Jennings

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