Database Users

Data Services Turns Itself Off

Anyone have this issue? After using the phone for a couple of hours, I have to actually either reboot the phone or turn the data services off and then on again in order to regain the data services in the on position. It seems to turn itself off various times throught the day. Anyone else having the same problem. I am running a T Mobile HTC HD2. I can't update weather, stocks or email until I reboot the phone. HELP ME PLEASE, DRIVING ME CRAZY!

You should try and contact T-Mobile for the full specifications of how to set up the internet connections on your HD2. This is what I did with Vodafone, and they sent me a whole list of items to set up on my device, such as the connection name, modem, access point, name & password and full proxy settings, for both HTTP and WAP.
Also, try and go to your network settings, and somewhere there should be an Advanced tab of some sort, where you can select from Mobile Internet and My Work Network. Always use Mobile Internet, as I have had trouble with My Work Network many times before.
Sorry I couldn't help you more. =/

I some times have problems but i dont quilify to help you since im using a unlocked hd2 and on the att network and not the default rom

Bruce Daroff said:
Anyone have this issue? After using the phone for a couple of hours, I have to actually either reboot the phone or turn the data services off and then on again in order to regain the data services in the on position. It seems to turn itself off various times throught the day. Anyone else having the same problem. I am running a T Mobile HTC HD2. I can't update weather, stocks or email until I reboot the phone. HELP ME PLEASE, DRIVING ME CRAZY!
Click to expand...
Click to collapse
You have a bad combination of Rom and Radio Rom.
(yes, even the stock rom and radio rom can be a bad combination)
Solution is flashing another radio.
read about it on the last 4 pages of this thread:
http://forum.xda-developers.com/showthread.php?t=614119

[Q] Problems with Receiving SMS

Dear Samsung Focus users,
I really need your help and suggestions. I bought an unlocked samsung focus last week and I love it! But I have this problem:
- I cannot receive text messages until I reboot the phone
- After I reboot the phone, text messages will start flying in to my inbox
- Then the problem starts again and I have to reboot the phone to retrieve new text messages
I live in the basement but I have no trouble calling or sending and receiving SMS with my previous phone.
I hope it has something to do with the OS thus they can fix it.
Thanks!

Sometimes I get it where the device thinks it's on the network, but won't use cellular data or SMS. I'll see this after being in the basement for a few hours with a signal that fades in and out.
Try turning on Airplane mode, wait 5 seconds, and turn airplane mode off. It should reconnect to the network and start running again.
I've seen this on 'droids, WinMob 6, and on the iphone 3 as well. I've just sort of figured it was the radio chip giving up on retries. I could be wrong, but recycling the radio seems to work for me.

koornneef said:
Sometimes I get it where the device thinks it's on the network, but won't use cellular data or SMS. I'll see this after being in the basement for a few hours with a signal that fades in and out.
Try turning on Airplane mode, wait 5 seconds, and turn airplane mode off. It should reconnect to the network and start running again.
I've seen this on 'droids, WinMob 6, and on the iphone 3 as well. I've just sort of figured it was the radio chip giving up on retries. I could be wrong, but recycling the radio seems to work for me.
Click to expand...
Click to collapse
when you have no signal, the operator will keep trying several times during different time spaces until your phone gets it. the problem with focus is that they quit trying to received. i dont know but only works after a reboot. In other phones you just need to wait till next carrier push try. i think its a bug, probably to unlocked phones. I have an At&T unlocked focus.

I am having the exact same problem. I dont know what to do

Count me in.
I am also experiencing this issue.
Here are my thoughts on the issue.
1. I bought the phone from Rogers (GSM)
2. I bought an Unlock code from the web (SIM Unlock only)
- You know you're device is carrier locked if you cannot run Samsung's Network Profile App, or if it shows no other profiles in the list. The app is available on the marketplace.
3. I use the phone on SaskTel's 4G network (Saskatchewan UMTS/HSPA+)
Now my thought is this.
Whichever settings are not provided by SIM are set by the Network Profle xml that is specific to each carrier.
My assertion is that if you cannot change Network Profiles via Samsung's app, you cannot use your 'carrier free' (AKA SIM unlocked) device on another network without some hiccups.
If someone can figure out how to enable Samsung's Network Profile on a carrier purchased device, I'd be happy to hear how it's done.
I should also note that I've since developer unlocked via Chevron's WP7 tools with no change (Installed NoDo right after).
If someone knows what the network profile xml actually sets and can figure out an alternate way to set the settings..... ie Registry editor, etc. We would appreciate this.

dead_on_the_floor said:
I am also experiencing this issue.
Here are my thoughts on the issue.
1. I bought the phone from Rogers (GSM)
2. I bought an Unlock code from the web (SIM Unlock only)
- You know you're device is carrier locked if you cannot run Samsung's Network Profile App, or if it shows no other profiles in the list. The app is available on the marketplace.
3. I use the phone on SaskTel's 4G network (Saskatchewan UMTS/HSPA+)
Now my thought is this.
Whichever settings are not provided by SIM are set by the Network Profle xml that is specific to each carrier.
My assertion is that if you cannot change Network Profiles via Samsung's app, you cannot use your 'carrier free' (AKA SIM unlocked) device on another network without some hiccups.
If someone can figure out how to enable Samsung's Network Profile on a carrier purchased device, I'd be happy to hear how it's done.
I should also note that I've since developer unlocked via Chevron's WP7 tools with no change (Installed NoDo right after).
If someone knows what the network profile xml actually sets and can figure out an alternate way to set the settings..... ie Registry editor, etc. We would appreciate this.
Click to expand...
Click to collapse
you may try the fix posted on page 2 of this forum for sms not receiving. It worked for me and not having any problems since.

I can't recieve calls or SMS when connected to WIFI. S5.

Hi
I have just upgraded from a galaxy S4 to S5 and I'm having big problems with receiving calls and SMS when I am connected to my home WIFI connection.
Only when I turn off wifi on my phone I start receiving the backlog of SMS messages.
It's driving me mad as I have searched the internet high and low and lots of people have the same issues but no one seems to have a solution.
Some times I can receive calls when connected to wifi but the SMS messages don't come through until I disconnect.
My wife has also just upgraded from a s4 to s5 but hers appears to be ok.
I have noticed that in more networks/mobile networks/network mode, my wife's gives options of 3G, 4g etc but mine says LTE/WCDMA/gsm which I though was strange as we are both on virgin mobile. I don't think this is the issue though as it's a wifi issue.
Please help I'm on the brick of selling it as it's driving me insane.
Cheers

jasjw said:
Hi
I have just upgraded from a galaxy S4 to S5 and I'm having big problems with receiving calls and SMS when I am connected to my home WIFI connection.
Only when I turn off wifi on my phone I start receiving the backlog of SMS messages.
It's driving me mad as I have searched the internet high and low and lots of people have the same issues but no one seems to have a solution.
Some times I can receive calls when connected to wifi but the SMS messages don't come through until I disconnect.
My wife has also just upgraded from a s4 to s5 but hers appears to be ok.
I have noticed that in more networks/mobile networks/network mode, my wife's gives options of 3G, 4g etc but mine says LTE/WCDMA/gsm which I though was strange as we are both on virgin mobile. I don't think this is the issue though as it's a wifi issue.
Please help I'm on the brick of selling it as it's driving me insane.
Cheers
Click to expand...
Click to collapse
1- Regarding the WiFi issue, it may be due to some installed apps (a), some incorrect settings (b), or the firmware itself (c).
(a) Check to see if there is possible app that may cause the issue and try uninstall it.
(b) Compare with the S5 of your wife and make sure all related settings are the same. Or you can do factory reset.
(b) Try to update to the newer or latest firmware (compare with the firmware on your wife's S5), that may fix the issue.
2- Regarding the difference in the Network Settings menu, it may be due to different models. You can compare all important info on your own S5 and your wife's S5 with this app: Phone INFO ★Samsung★

jasjw said:
Hi
I have just upgraded from a galaxy S4 to S5 and I'm having big problems with receiving calls and SMS when I am connected to my home WIFI connection.
Only when I turn off wifi on my phone I start receiving the backlog of SMS messages.
It's driving me mad as I have searched the internet high and low and lots of people have the same issues but no one seems to have a solution.
Some times I can receive calls when connected to wifi but the SMS messages don't come through until I disconnect.
My wife has also just upgraded from a s4 to s5 but hers appears to be ok.
I have noticed that in more networks/mobile networks/network mode, my wife's gives options of 3G, 4g etc but mine says LTE/WCDMA/gsm which I though was strange as we are both on virgin mobile. I don't think this is the issue though as it's a wifi issue.
Please help I'm on the brick of selling it as it's driving me insane.
Cheers
Click to expand...
Click to collapse
Friends of mine were at my house over the weekend and he had a samsung s4 and had the same problem after logging onto my wifi. It is the wifi causing the problem. I had an old modem and netgear router that we hooked up and then we were able to receive calls like you should. We switched out the modem/router combo on Sat to my older setup and my phone is still working normally! I called my dsl provider and told them about the problem as I just bought the modem/router combo from them recently.
They never heard of anything like this. I do find it hard to believe that the home wifi equipment disrutes the cell phone signal. But my phone is now working!!! Anyone ever heard of this or that can explain why this would happen I would love to hear about it.

No data after having WiFi enabled for a while

Hello,
I've had this issue across more than 1 device and more than 1 carrier.
Here's what happens:
I enable WiFi, and for a while everything works as expected. I can send and receive MMS messages. I can disable WiFi and go back to my 4G connection.
The problem is, after an unknown amount of time, the phone drops the 4G connection in the background. I only know when I can't receive/send MMS messages anymore. At that point, if I disable WiFI there's no 4G data connection, and I have to turn Airplane mode off and turn it back on.
This is really annoying. It happened to me using Sprint and a Galaxy S4 (both stock and custom ROMs) and it's happening to me with a Galaxy S5 from MetroPCS. (I've used the stock Metro ROMs, Stock T-mobile ROMs, and Custom T-mobile ROMs).
Right now I'm using a Stock T-mobile ROM with the latest firmware, carrier is MetroPCS.
What can I do so this doesn't happen? It's really frustrating.
Thank you for your time.

Disabled "Smart Network Switch" in WiFi Settings?

*Detection* said:
Disabled "Smart Network Switch" in WiFi Settings?
Click to expand...
Click to collapse
Hello.
That's already disabled.
Should I enable it?

I tried with "smart network switch" enabled and disabled and problem still happened.

My S5 G900F Android 5.00 (Smart Network Switch disabled, Power Save disabled) on EE UK has had this problem for 9 months after phone upgraded itself to Lollipop (EE win the accolade to being the SLOWEST ON THE PLANET to provide Android updates.....). Since Jan 3, my wife's G901, a couple of weeks after it upgraded from 5.0 to 5.02, has developed the same problem. Neither phone has ever been rooted or other.
I have fruitlessly searched everywhere for a solution without success. EE Customer Services Tier 2 & Samsung's own service centre have failed to fix it. EE & Samsung blame each other for 5.1 or 5.1.1 not being available for download. Neither is prepared to resolve the issue despite hours on the phone. Have tried Safe Mode, Factory Reset, clearing everything, reloading APNs & Samsung even reloaded Android. All a waste of time: Many many days of it!
After approx half an hour connected to Wi-Fi, only way to get the mobile data to connect, is either reboot, enter & exit Air-plane mode or flip the 4G > 3G > 4G connection under More Networks. Have tested the fault in different cell areas countries and continents; fault is same everywhere.
It seems there are quite a few sufferers of this problem.

Samsung S5 keeps losing data connection
I have the same problem. My new Samsung phone loses the data connection (even though data is turned on) and I can only re-connect by restarting the phone. The first EE shop I took it to couldn't help at all. The second gave me a new SIM - that didn't work. Then I tried online support and after 3.5 hours of my life, in which I was passed on from one person to another, they completed a factory re-set - which didn't work (and additionally lost all the personalisation of my screen and some of my contacts). So I now have a not-very-smart phone which I have to re-start every time I want to use data. This is a business contract and the phone is less than two months old, but I'm not getting any effective support from EE. Android version is 5.0.2

me too, since last update. and app 'phono' shows "mobile data off" not got a time on it, but when i leave wifi coverage, it wont reconnect to cell data 2g/3g/4g. flightmode toggle to restore.

Abandon hope if you have this intermittent mobile data problem!
...at least until there is a software update, though I have no idea if that will help.
I have now tried a new sim card, a factory reset, and a replacement phone - which was provided only because I'm a business customer and I found a sympathetic member of staff. *By the way, I was told that if you are personal customer they won't consider replacing your phone if it is more than a month old - even if you started complaining about the phone as soon as you got it, the chances are a month will have elapsed by the time they put you through the hoops of a new sim, reset etc - and then it is too late to insist on a replacement phone.
In any case the replacement phone didn't resolve the issue so I have reached* a dead end. My phone fails to connect to data after having been connected to wifi - you have to do it manually each time you move away from a wifi connnection. At first I was doing it by restarting the phone, but am now following the advice of someone else who has the same problem and am going into flight mode and out again. *
This is not satisfactory, and it seems from reading forums that EE are to blame for the problem rather than Samsung, but I'm not 100% sure about that.*

Possible solution that works, for me, at the moment!
Having suffered this issue of my S5 (SM-G901F) not connecting to mobile data after being on Wi-Fi for a while unless switching airplane mode on/off for a few weeks; although it has probably been happening since the update I received late December; I have tried all of the turn this switch off, factory resets (x2), etc, etc, etc. and Googled the issue without success.
I have found this thread interesting, and I even tried calling EE support only to be told "you have tried everything that we would tell you to do" and "it wouldn't be a sim card, or handset issue, sounds like software". The reply was basically that like-it or lump it until the 5.1 update is released "by Samsung not EE because EE do not release Android updates". [Perhaps EE don't release the updates, but the stock rom is tested by them and their bloatware added before they eventually release it!!!]
Following my last reset I tried selectively re-installing the apps I used incase that was causing the issue. No Luck!
One last thing I tried was to look at every system 'thing' that I could find which used/switched any part of the mobile/mobile data/wifi - in addition to the settings I had already tried (all of which were mentioned in this thread previously). One thing I could not find not mentioned here, or anywhere, was the VoWi-Fi call on/off which I had always set to on as I do not live in a great reception area. Calling over Wi-Fi is great when you don't have a strong mobile signal.
Having 'played' with this setting for the last 24 hours I have found that the VoWi-Fi on/off appears to be a possible cure - for me anyway.:fingers-crossed:
When VoWi-Fi was set to off and leaving the phone connected to Wi-Fi overnight, the S5 immediately switched to mobile data this morning when I turned the Wi-Fi off . It continued to switch between Wi-Fi and mobile data all morning whilst out and about in and out of Wi-Fi connections - Woop Woop!!!
I then tried switching VoWi-Fi on (with Wi-Fi on and at home), leaving the phone for a number of hours, only to find that when I turned Wi-Fi off the phone refused to connect to mobile data even with a 'decent' mobile signal. The only way to get it to connect was to go back to switching Airplane mode on/off.
Switched VoWi-Fi off again, left Wi-Fi connected, left the phone for a couple of hours, etc. and hey-presto immediately switched to mobile data when I turned the Wi-Fi off. [Dances around the room because he's got the S5 automatically switching to mobile data again. Even though I'm at home with a great fibre internet and strong Wi-Fi connection!!!]
I do not know if this could be a solution for the others who are suffering from this issue, but it appears to be a solution for me at the moment. I thought I would share as your previous posts have helped me and you all seem to be pulling your hair out; like I have been; trying to find a solution.
Try it, it may work, but don't shoot me if it doesn't!

It's encouraging to know that I'm not crazy. I've had this issue across two devices and carries.
John,
Thank for your suggestion about WiFi calling. Unfortunately, I always have it off! I never used it, so maybe I should try turning it on? We'll see lol.
At this point, I think this is going to be my last Galaxy line phone.

Is it wi-fi calling that's causing the problem?
I have wondered if there is a link with wi-fi calling, but haven't tested it properly. I signed up with ee and bought the Galaxy phone specifically so that I could use wifi calling, as the town where I live (in the Scottish Borders) doesn't get a mobile signal strong to work reliably indoors from any of the networks. I'll try turning off wi-fi calling to see if that sorts the data thing (though I see that for one person above it did not). That would mean I wouldn't get calls or texts when I'm at home so it would not be a permanent solution for me. But in fact the wi-fi calling is not reliable anyway....

Brian_svc said:
It's encouraging to know that I'm not crazy. I've had this issue across two devices and carries.
John,
Thank for your suggestion about WiFi calling. Unfortunately, I always have it off! I never used it, so maybe I should try turning it on? We'll see lol.
At this point, I think this is going to be my last Galaxy line phone.
Click to expand...
Click to collapse
Brian,
You never know the way things are going with this issue; given that nobody seems to be able to pinpoint the fault; turning it on may just sort it!!!

still no change and its a pita.....

x below lte signal and not internet connection help!

Hello so as stated above for some reason i have an x below my signal bar but it still says lte but not connection, ive tried the following, remove sim and put it back in (both with the phone off and on), checked my apns which i never had to mess with before (which i didnt have this issue yesterday just saw it when i got to work which i usually have lte signal), turn on and off airplane mode, turn off and on mobile data, ive tried every fix i could think of so far with none of them working.. my cell service is been paid and i checked my straight talk account to make sure, but now comes the weird part when im connected to wifi and pull down the quick toggles it shows no x under the lte (see screenshot below) does anyone know how to fix this issue i rely on my lte data for directions and gps at work.
Phone info:
Android 8.1 beta opp5 rooted
Thanks to anyone that can help!

I am having this same issue as of this morning, and I am on the Straighttalk AT&T network. I wonder if they just updated their APN network and our APN settings need to be updated too? If so, I'm not sure what settings to use.. using the straight talk website and selecting "Android 4.0" (the newest version listed), it shows the settings I'm currently using. Anyone else having/resolved this issue?

ArmStrongDickPunch said:
Hello so as stated above for some reason i have an x below my signal bar but it still says lte but not connection,
Click to expand...
Click to collapse
Borrow a (different carrier) SIM from a friend to see if it is a network issue. If the LTE works on that SIM, go to ST and have them provision another SIM for you (free). If the LTE still doesn't work, back your phone up, wipe it, flash a full image.

ArmStrongDickPunch said:
Hello so as stated above for some reason i have an x below my signal bar but it still says lte but not connection, ive tried the following, remove sim and put it back in (both with the phone off and on), checked my apns which i never had to mess with before (which i didnt have this issue yesterday just saw it when i got to work which i usually have lte signal), turn on and off airplane mode, turn off and on mobile data, ive tried every fix i could think of so far with none of them working.. my cell service is been paid and i checked my straight talk account to make sure, but now comes the weird part when im connected to wifi and pull down the quick toggles it shows no x under the lte (see screenshot below) does anyone know how to fix this issue i rely on my lte data for directions and gps at work.
Phone info:
Android 8.1 beta opp5 rooted
Thanks to anyone that can help!
Click to expand...
Click to collapse
I called STW tech support, and they told me I had the wrong APN... I updated my APN settings (but really it was nothing other than changing the ID, so I don't think it had any real effect) and still had no data. After checking downdetector.com, it appears there is a widescale data outage with straight talk (or more specifically, AT&T). One of the commenters stated the following:
"I can confirm the issue is DNS. If you have the ability to changes the DNS on your phone, you can restore service. If you have Android + Root, I used DNS Override successfully. Just set DNS Servers to Google's"
I just used DNS Override ($2 app) to set my DNS servers to Google's and that resolved my issue. Hope that helps. If you don't want to spend $2, there are some free apps that also will change the DNS servers for you, and there are other methods detailed here: https://forum.xda-developers.com/ge...ide-how-to-change-dns-android-device-t3273769

Update: earlier that day ot seemed to resolve itself while i was driving at work amd got to my destination which was about an hour away and once i looked at my phone ot no longer had the x and had full service amd working lte so idk maybe it was cell tower maintenence but don't know for sure but the issue hasn't happened again tho but thanks for everyone for the help and suggestion!