Cant enter download mode - Please help - G2 Q&A, Help & Troubleshooting

Guys,
so i've done some searching to no avail so i'm desperately asking for some help so i can fix my pregnant's wife cell phone (she really needs it)
I rooted her LG G2 (ATT) some time back. I never installed any recovery or custom ROM. She received an update software notification and I told her not to accept. Well coincidently later on in the day her phone stopped working (she states she did press software update button).
He phone is bricked and boots only to the LG G2 logo and she gets a boot certification error and phone turns off (but i think screen still off).
Attempting to do a hard reset did not work, i got the same LG screen with same error
I decided to flash back to stock, i understand the process and have done this before on my LG G3.
Only problem is when i try to go into download mode and plug USB into phone I get pop up messages on my laptop asking me to format local disk h: I notice that every time I attempt to go into download mode and plug the phone in, i get a bunch of local drives that pop up. I tried formatting out of desperation, but it told me disk was protected.
No idea wha'ts going on. Anyone know why i get a bunch of local drive disks instead of my phone going into download mode when i plug into my laptop?
I greatly appreciate the help, i've been at this for 3 hrs and i'm frustrated.

I think my problem may be that the phone is not truly "OFF" and i don't know how to turn this completely off since there's no battery to pull. I'm not even sure if this is the problem, but just an idea.

I tried letting the phone die completely. I thought i'd be able to let it die, charge it a bit, then hold volume up and plug it into computer to get into download mode. I thought i was a genius, until the phone died and as soon as i plugged it into charge it automatically went into bootloop again.
I think the problem is that i can't turn off the phone to get into download mode.
Any ideas?

bumping in this in hopes of some help. Still can't get this thing to go into download mode.

cyaiphone said:
I tried formatting out of desperation, but it told me disk was protected.
Click to expand...
Click to collapse
DON'T DO THINGS OUT OF DESPERATION.
THEY ARE PROTECTED FOR A REASON.
cyaiphone said:
bumping in this in hopes of some help. Still can't get this thing to go into download mode.
Click to expand...
Click to collapse
When I get a boot certification error my phone is always in a state when I can never truly turn it off.
When I hold the POWER button it turns OFF, then immediately turns ON again when I release the POWER button.
My solution? Hold the POWER button down for about 30 seconds.
My screen turns off at around the 10 second mark and after a while I let go of the POWER button and my phone stays OFF.
It's probably best to do this in a dark room so you can tell if the screen is really OFF.
If you're having trouble truly turning your device OFF, try THIS tutorial. It involves removing the rear case of your G2 and disconnecting your Battery.
Okay now.. assuming you got your phone to turn OFF.. continue reading..
Make sure you have the LG Drivers installed on your PC. You can download them HERE.
After installing those Drivers, download and install the Universal ADB Drivers from HERE.
Now after doing the above, try Download Mode again. Hold Volume UP and plug your phone into your PC via USB (keep holding Volume UP until you see "Download Mode").
Success? If so.. visit THIS tutorial and do the "TOT Method".
No Success? Post back and let me know :good:. You may need to follow THIS tutorial as a final solution.

d00lz said:
DON'T DO THINGS OUT OF DESPERATION.
THEY ARE PROTECTED FOR A REASON.
When I get a boot certification error my phone is always in a state when I can never truly turn it off.
When I hold the POWER button it turns OFF, then immediately turns ON again when I release the POWER button.
My solution? Hold the POWER button down for about 30 seconds.
My screen turns off at around the 10 second mark and after a while I let go of the POWER button and my phone stays OFF.
It's probably best to do this in a dark room so you can tell if the screen is really OFF.
If you're having trouble truly turning your device OFF, try THIS tutorial. It involves removing the rear case of your G2 and disconnecting your Battery.
Okay now.. assuming you got your phone to turn OFF.. continue reading..
Make sure you have the LG Drivers installed on your PC. You can download them HERE.
After installing those Drivers, download and install the Universal ADB Drivers from HERE.
Now after doing the above, try Download Mode again. Hold Volume UP and plug your phone into your PC via USB (keep holding Volume UP until you see "Download Mode").
Success? If so.. visit THIS tutorial and do the "TOT Method".
No Success? Post back and let me know :good:. You may need to follow THIS tutorial as a final solution.
Click to expand...
Click to collapse
I am trying this now. I was uncertain of my wife's phones fate and gave up on it so this morning i had to go to ATT and get her a new phone. She travels alot and is pregnant so she needs a phone and i had no choice but to upgrade her to the S6(she was long over due)
I am still going to try this method so i can restore and sell on ebay. Hope it works!

You're welcome.

d00lz said:
DON'T DO THINGS OUT OF DESPERATION.
THEY ARE PROTECTED FOR A REASON.
When I get a boot certification error my phone is always in a state when I can never truly turn it off.
When I hold the POWER button it turns OFF, then immediately turns ON again when I release the POWER button.
My solution? Hold the POWER button down for about 30 seconds.
My screen turns off at around the 10 second mark and after a while I let go of the POWER button and my phone stays OFF.
It's probably best to do this in a dark room so you can tell if the screen is really OFF.
If you're having trouble truly turning your device OFF, try THIS tutorial. It involves removing the rear case of your G2 and disconnecting your Battery.
Okay now.. assuming you got your phone to turn OFF.. continue reading..
Make sure you have the LG Drivers installed on your PC. You can download them HERE.
After installing those Drivers, download and install the Universal ADB Drivers from HERE.
Now after doing the above, try Download Mode again. Hold Volume UP and plug your phone into your PC via USB (keep holding Volume UP until you see "Download Mode").
Success? If so.. visit THIS tutorial and do the "TOT Method".
No Success? Post back and let me know :good:. You may need to follow THIS tutorial as a final solution.
Click to expand...
Click to collapse
haven't had luck, but i am still trying! It seems like the screen does go all the way black after about 10 seconds. I hold it for another 20 then let go. I then hold volume up and enter in USB, but i still get the secure boot error.....grrr i will keep trying, but i REALLY Appreciate your response!

cyaiphone said:
haven't had luck, but i am still trying! It seems like the screen does go all the way black after about 10 seconds. I hold it for another 20 then let go. I then hold volume up and enter in USB, but i still get the secure boot error.....grrr i will keep trying, but i REALLY Appreciate your response!
Click to expand...
Click to collapse
You're more than likely going to have to do the last option I linked you to, which requires a unix-like environment. If you need any help with that just send me a PM or post in that thread specifically.

Related

help i9000 after flash, doing loop of at&t logo, can not enter download mode,

help i9000 after flash, doing loop of at&t logo, can not enter download mode,
when plugged in screen goes black.
!! if anyone can help please do not hesitate, mostly appreciated.
Try to hold the Down+Menu+Power combination while INSERTING the battery into the device.
i try that seem to have no response and when unplugged from usb it loop at&t logo
or plugged in usb screen goes black and no response seem from pressing buttons
I had a similar problem as most phones in Canada seem to have Download/Recovery mode disabled, and here is what worked for me.
Grab something like One Click Un Root (all models), and click one click un root (obviously phone has to be on and plugged into the computer).
This should automatically reboot you into Recovery Mode!
All you have to do is "wipe data/factory default" or something like that (should be the third option).
As it states, you will loose all your data, but at least you will have a functionning phone!
did it work?
Hi. I have similar problem. Can anybody give instruction what can I do?
I have this problem too. Please help somebody
Add me to the list. Bell Galaxy S, went to unlock my phone the screen went black. Now it will not boot into the OS, the galaxy S splash screen displays then nothing. The menu and back button light up, thats all. ****[email protected]@
I have not rooted or anything.
Of course my download mode does not work.. Going to try this one click root thing if I can find it.
NOT HAPPY
This is not working. Probably because the phone is not in USB debugging mode as I can't change it... Is there any other way to get the phone into recovery mode?
**** me
i had the same thing happen to me the other day with my bell galaxy s and my phone wont do the 3 button combo trick. i left my phone plugged in to a wall charger for a while until the back of the phone became a little warm. i pulled the battery and then left the power cord plugged in and put the battery back in. i held the volume down and enter button until the battery charging indicator showed up, then i also pressed and held the power button until the boot animation started (this is the blue moving swirl and music, not the galaxy s splash scree) and then i let go of the power button. it took a few attempts at this before it actually worked, but eventually it will go into download mode at which time you can open the odin app, then plug in the usb cable and flash your phone that way. it did seem to make a difference if the back of the phone (around the camera area) was warm. if i let go of the power button while the music was playing and the phone did not enter download mode i would keep all 3 buttons pressed until it shut down again, then i would only let go of the power button while the phone initiated the charging screen, then once the battery logo was displayed i would hold the 3 buttons again and would just keep doing this until it went into download mode. i have flashed it at least 5 times today and i have been able to do this each time.
i also had an issue where odin would not recognize my phone was plugged in and windows would show a message saying the usb device was not recognized. i left the phone plugged in and while in download mode i pressed the volume up, enter button and power button until the phone went blank and when the galaxy s logo showed up i let go of the power button and the phone would go into recovery mode and then the usb drivers would be installed. i would then do the 3 button combo for download mode and odin would work fine. it took several attempts but it does work. i hope this helps you guys
If I hold all three buttons the splash screen does not come on, it just keeps looping the Galaxy S logo until I let go of the power button....
xZeDgEx said:
If I hold all three buttons the splash screen does not come on, it just keeps looping the Galaxy S logo until I let go of the power button....
Click to expand...
Click to collapse
That's what mine did too, several times in a row and then it worked. For some reason it only works after the battery is charging for a bit and the back becomes warm. then it works at will
No luck. I am probably screwed getting it exchanged now too as I am passed the 14 days from Best Buy.
the on click thing doesn't work, if your phone is already bricked.
also it is not the phone's fault for not working, the phone was working properly before you tried the hacks.
whenever you do these kind of things you know you are entering into the "not supported" "not covered by warranty" zone.
in the worse case scenario, if you can no enter download mode to recover your phone, it'll be to take the phone back to bell and claim warranty on it, and prentent you don't know what happened to it.
xZeDgEx said:
Add me to the list. Bell Galaxy S, went to unlock my phone the screen went black. Now it will not boot into the OS, the galaxy S splash screen displays then nothing. The menu and back button light up, thats all. [email protected]@
I have not rooted or anything.
Of course my download mode does not work.. Going to try this one click root thing if I can find it.
NOT HAPPY
Click to expand...
Click to collapse
AllGamer said:
the on click thing doesn't work, if your phone is already bricked.
also it is not the phone's fault for not working, the phone was working properly before you tried the hacks.
whenever you do these kind of things you know you are entering into the "not supported" "not covered by warranty" zone.
in the worse case scenario, if you can no enter download mode to recover your phone, it'll be to take the phone back to bell and claim warranty on it, and prentent you don't know what happened to it.
Click to expand...
Click to collapse
Its my fault??
I did not hack my phone. Its not rooted, I did nothing to it.
By "unlock" I meant exactly that, unlock as in swiping the screen to unlock it.
The more I search the net the more posts I find of Galaxy S phones randomly bricking...
on the original message sounded more like you went to Unlock the phone, as in SIM unlock the phone using any of the tools available out there, and there has been already several people which had the same problem.
if you go back to Bell for an exchange, you better not use the word "unlock" rather use Swipe
as the message on the phone "swipe the screen to unlock"
there are no known issue about this causing the phone to brick.
if that is what happened to you, you should have started a new topic for people to help you, instead of hijacking the topic from the OP, as your issue is different from OP, the OP actually screwed up because he/she flashed the wrong ROM to the i9000
... anyways, Does it work if you reboot the phone?
I have rebooted the phone about 100 times. The phone crashed when I unlocked it to check a text I received. (not hacked). Has not booted up properly since. I have found many others with the same issue who have also not hacked/rooted/unlocked/ their phones.
Waiting on Best Buy to call me back. I am so pissed right now, I have been bragging to my friends and co-workers how awesome this phone is, one has already picked one up, I hope his doesn't brick too. Not recommending it to anyone anymore..
did you load a lot of MP3 to the phone?
can you boot into Recovery Mode?
in the recovery mode you can wipe the Cache and wipe the data
that should make your phone work normal again
it'll be best to open a topic to help you trouble shoot your interesting issue, as it's the first i've hear that you get a black screen after Swiping out of the lock screen
I can't get into recovery mode. I have tried every button combination I have found. I had about 2 GB of music on the phone. I also installed the Android SDK to try ADB, but since the phone is not in USB debugging mode it does not see it.
xZeDgEx said:
I can't get into recovery mode. I have tried every button combination I have found. I had about 2 GB of music on the phone. I also installed the Android SDK to try ADB, but since the phone is not in USB debugging mode it does not see it.
Click to expand...
Click to collapse
on the other topics relating to the 3 button not working.
have you tried the heating up method?
or the plugging the battery in, when all 3 buttons are pressed? (of course for this one you will need help from a friend, unless you are very skilled at keeping the 3 button on hold meanwhile able to slide in the battery in with out a 3rd hand)

[SOLVED (KIND OF)] Transformer display dead and stock ROM installed - warranty?!

Guys, thanks to all of you - especially frysee, who was a big help via Gtalk - the biggest part of my problem is solved:
My Transformer is still bricked and display won't turn on, but I was able to go back to stock ROM and wipe all personal data. So I won't get any trouble with warranty
If anyone is interested, me or frysee could write a How To for returning to stock ROM and retrieve warranty when screen is dead.
Thanks again!
qwer23
_____________________________________
Hi Guys!
I have a problem that is pretty common over at MoDaCo, but I haven't read anything about it here.
My Transformer sometimes doesn't turn on or wake up from sleep mode when turned on already. You can push the power button endlessly and nothing happens. Then suddenly it'll turn on as if nothing had happened.
I had this problem the first time right out of the box, so there's no bad software installed by me, don't know what ASUS did though. Perhaps it's one of the pre-installed apps.
As I said, normally it eventually comes to life again, but now I couldn't turn it on for a whole day! After I had no success, I left it on the charger over night, but still nothing this morning.
I feel I tried everything, pushed Vol Down + Power to go into recovery, pushed Vol Up + Vol Down and plugged USB to go into (useless) flash mode just to see the device to something, but no.
The only things that happen, if I push power:
- if I plug USB, the Windows plug and play sound plays and if I force shutdown the Transformer again (long-press power), the unplug sound plays. The device even appears in the Explorer and I can access SD card, but it only shows empty folders, no files in them.
- When I force-shutdown the device, I hear an internal "click" sound, similar to the one when you switch from front to rear camera, and you hear the speakers turn off. So it seems to initialize everything and stuff...
But all the time the Transformer screen stays dead
Any advice? Really need your help here guys! At MoDaCo there's no answer so far...
Regards,
qwer23
I was initially having this problem with my Transformer (it would usually happen when it had gone on standby and it couldn't get it to turn back on again) until I ran the ASUS updates on it - have you been able to update your Transformer on the occasions it did turn on for you?
If you've rooted it and stopped the OTA updates going onto it, you might just have to undo that and get an official ASUS firmware build on there to help fix the problem.
demonotter said:
I was initially having this problem with my Transformer (it would usually happen when it had gone on standby and it couldn't get it to turn back on again) until I ran the ASUS updates on it - have you been able to update your Transformer on the occasions it did turn on for you?
If you've rooted it and stopped the OTA updates going onto it, you might just have to undo that and get an official ASUS firmware build on there to help fix the problem.
Click to expand...
Click to collapse
Hi!
First of all, thx for your answer.
Well as I said, the first time the problem occured, the device was out of the box and untouched before. So I don't think it has to do with something I did.
For me it normally also happened when device was in sleep mode, except the first time out of the box
I installed a custom ROM + Clockworkmod Recovery after that, hoping it'll fix the deep sleep problem. And it really didn't happen again - until now
I didn't turn off OTA updates as I first saw that thread when the device was already dead Perhaps it tried to OTA update itself but I guess I would have to confirm this manually right? And I didn't do that...
Reflashing another ROM or the stock ROM was my first idea, too. But hell, I can't even go to recovery! No matter what I do, press, plug or unplugg, the screen stays black!
Nice, another german Transformer
"playing the plug and play sound" means you propably have adb access? Tried getting a logcat?
frysee said:
Nice, another german Transformer
"playing the plug and play sound" means you propably have adb access? Tried getting a logcat?
Click to expand...
Click to collapse
yes, being unable to wait for the german release, i imported from uk
adb gives me "device not found". even though i'm not a total noob, i don't know what i have to change to make it work. any advice? sadly i'm working while my tf is charging @home so can't really try something. i only hope you guys have some ideas
Sent from my rooted X10i using awesome custom roms
qwer23 said:
Reflashing another ROM or the stock ROM was my first idea, too. But hell, I can't even go to recovery! No matter what I do, press, plug or unplugg, the screen stays black!
Click to expand...
Click to collapse
Ahh. I didn't realise the screen was completely dead, I thought you had it working some of the time as had happened to me.
If you're seeing it in Explorer, maybe it is just a hardware failure and you'll have to get Asus to look at it...
demonotter said:
Ahh. I didn't realise the screen was completely dead, I thought you had it working some of the time as had happened to me.
If you're seeing it in Explorer, maybe it is just a hardware failure and you'll have to get Asus to look at it...
Click to expand...
Click to collapse
no i guess that it is indeed the same thing that happened to you, sometimes it worked, sometimes not. only this time it doesn't come back from the not working part I guess you see yours in explorer too if it troubles to get out of deep sleep. i guess it's just the screen that sometimes doesn't turn on for all with that problem. but for me it doesn't even turn on for booting
Sent from my rooted X10i using awesome custom roms
It's possible. I don't think I tested connecting it to the Explorer while the screen was off, I assumed it just wasn't on.
Can you test it with the HDMI out and see if that shows you what would be on screen?
demonotter said:
It's possible. I don't think I tested connecting it to the Explorer while the screen was off, I assumed it just wasn't on.
Can you test it with the HDMI out and see if that shows you what would be on screen?
Click to expand...
Click to collapse
Yeah, good idea! Will try this asap when I'm back home. Do I have to press something on the TF to enable HDMI output or is it enough to plug it in?
qwer23 said:
Yeah, good idea! Will try this asap when I'm back home. Do I have to press something on the TF to enable HDMI output or is it enough to plug it in?
Click to expand...
Click to collapse
You just plug it in.
qwer23 said:
Hi Guys!
I have a problem that is pretty common over at MoDaCo, but I haven't read anything about it here.
My Transformer sometimes doesn't turn on or wake up from sleep mode when turned on already. You can push the power button endlessly and nothing happens. Then suddenly it'll turn on as if nothing had happened.
I had this problem the first time right out of the box, so there's no bad software installed by me, don't know what ASUS did though. Perhaps it's one of the pre-installed apps.
As I said, normally it eventually comes to life again, but now I couldn't turn it on for a whole day! After I had no success, I left it on the charger over night, but still nothing this morning.
I feel I tried everything, pushed Vol Down + Power to go into recovery, pushed Vol Up + Vol Down and plugged USB to go into (useless) flash mode just to see the device to something, but no.
The only things that happen, if I push power:
- if I plug USB, the Windows plug and play sound plays and if I force shutdown the Transformer again (long-press power), the unplug sound plays. The device even appears in the Explorer and I can access SD card, but it only shows empty folders, no files in them.
- When I force-shutdown the device, I hear an internal "click" sound, similar to the one when you switch from front to rear camera, and you hear the speakers turn off. So it seems to initialize everything and stuff...
But all the time the Transformer screen stays dead
Any advice? Really need your help here guys! At MoDaCo there's no answer so far...
Regards,
qwer23
Click to expand...
Click to collapse
When it seems dead, try holding the power button for about 5 seconds (or whatever time you hold it for when turning it off)
Leave for about 2 minutes then hold power button again (like you do when turning device on) and it should boot.
checkbox111 said:
When it seems dead, try holding the power button for about 5 seconds (or whatever time you hold it for when turning it off)
Leave for about 2 minutes then hold power button again (like you do when turning device on) and it should boot.
Click to expand...
Click to collapse
Tried that a lot of times already. No help.
Phone still won't turn on, but I just realized I cannot only access my SD Card, I can also access internal storage.
Is this of any help?
qwer23 said:
Tried that a lot of times already. No help.
Click to expand...
Click to collapse
Then your ****ed!
checkbox111 said:
Then your ****ed!
Click to expand...
Click to collapse
I guess so
I'm getting a mini-hdmi cable today to determine if the screen is broken, because i have the feeling that ***** is booting but not showing anything...But I'll have to send it to ASUS nonetheless. Has anyone ever sent a device in for warranty reasons with custom software (CWM, Custom ROM) on it? What kind of trouble will I have to face?
I'd say try it with the HDMI cable, see if you get anything up on it and if the touchscreen/everything else still works, see if you can get the latest official ROM on there, see if that fixes the problem.
If nothing else, you can then send it back with an official firmware on it.
Try holding the power button for 5-10 sec, then press power + volume down (might be volume up - try both) together for another 5-6 sec. You'll get to a reset screen where it asks you to confirm if you want to wipe everything. press volume down (I think!! - read the screen carefully) instead to boot normally.
hope this helps
Its 10+ seconds for a full power off by the way, nothing shorter than that. If you changed any system files either by flashing or by pushing via ADB then you will have invalidated your warranty. Unless you can restore it to the way it was before you fiddled with it, you'll have an expensive paperweight.
sbirsen said:
Try holding the power button for 5-10 sec, then press power + volume down (might be volume up - try both) together for another 5-6 sec. You'll get to a reset screen where it asks you to confirm if you want to wipe everything. press volume down (I think!! - read the screen carefully) instead to boot normally.
hope this helps
Click to expand...
Click to collapse
Not possible since I installed CMW.
stuntdouble said:
Its 10+ seconds for a full power off by the way, nothing shorter than that. If you changed any system files either by flashing or by pushing via ADB then you will have invalidated your warranty. Unless you can restore it to the way it was before you fiddled with it, you'll have an expensive paperweight.
Click to expand...
Click to collapse
Big bummer And sadly there are no "ASUS Stores" around where I could use a stupid employee who has no clue and is convinced it's hardware related.
Well I don't have my HDMI cable by now and will try this first, but if that doesn't work:
Can someone give me a step-by-step how I can access the restore function of CWM without seeing anything on my device? I did a backup in CWM before installing the custom ROM. Perhaps tell me sth. like this: "press power+vol. down on start, then after approx. x seconds press vol up, wait a bit to make sure CWM started, press vol down twice, to go to recovery, ..."
And can someone do the same for the stock recovery to reset the device? Perhaps there's a chance that a failed OTA update deleted CWM an there's the stock recovery.
I know the chance to save it like this are small, but otherwise a lot of money is lost
Regards,
qwer23
On the flip side however, you could probably make some money by being the first to dismantle your device, and sell the photos of the internals to some website like iFixit. Then you could also sell it off as parts on eBay. Obviously it might take more effort than you are willing to give it, but at least it's another option.
If you do decide to open it up I would love to hear what mA rating the battery has on its label. Not being able to find out the actual proper rating from any site has been driving me nuts. I believe it's 6800mA but im not 100% sure.

[Black Screen] S3 neo, READ and suggestions are welcome.

Hello everyone,
I have an S3 neo, it's 6 months old. About 2 months ago i started checking in this forums, and then i flashed cm12, and started adding custom roms to my phone. Everything was well, phone was working fine, and so on.
One morning i woke up and my phone went off, and when i turn it on, it's black screen. I restarted few times, took out memory card, and poof it worked. Was all good.
I left it like that and next morning it happened again. And since then i tried all the ways, like take out battery, hold power button 1 min then try to turn it on after few minutes, and so on. Nothing worked. Pulling out memmory card or sim card didn't work either. It's like this for almost 2 weeks i can't use the phone.
I cant get in download mode or custom recovery i i don't know why it won't react on that. It turns on each time like normally, led notifiaction works, the lights on home and back button works, only screen is black. I can unlock it, and such things but cant see anything.
I even succesfully did a factory reset over play store from pc, but that didn't help either..
Biggest problem is that its under warranty but since custom rom i can't take it to service unless i have money to pay... which i dont
I have NEVER DROPPED it, it was never in water, and so on. Doesn't have a scratch at all.
It even has sound, and everything. Just freaking black screen ....
So what i am asking is if anyone here knows how to remove custom rom and custom recovery over pc,is it possible, without the screen? Any way to do it so i can get warranty back ? All i need is a freaking stock rom and stock recovery and a binary reset i guess. Just freaking would need screen to work for 5 mins eh....
If anyone has any ideas please post them, thanks..
Crazeh said:
Hello everyone,
I have an S3 neo, it's 6 months old. About 2 months ago i started checking in this forums, and then i flashed cm12, and started adding custom roms to my phone. Everything was well, phone was working fine, and so on.
One morning i woke up and my phone went off, and when i turn it on, it's black screen. I restarted few times, took out memory card, and poof it worked. Was all good.
I left it like that and next morning it happened again. And since then i tried all the ways, like take out battery, hold power button 1 min then try to turn it on after few minutes, and so on. Nothing worked. Pulling out memmory card or sim card didn't work either. It's like this for almost 2 weeks i can't use the phone.
I cant get in download mode or custom recovery i i don't know why it won't react on that. It turns on each time like normally, led notifiaction works, the lights on home and back button works, only screen is black. I can unlock it, and such things but cant see anything.
I even succesfully did a factory reset over play store from pc, but that didn't help either..
Biggest problem is that its under warranty but since custom rom i can't take it to service unless i have money to pay... which i dont
I have NEVER DROPPED it, it was never in water, and so on. Doesn't have a scratch at all.
It even has sound, and everything. Just freaking black screen ....
So what i am asking is if anyone here knows how to remove custom rom and custom recovery over pc,is it possible, without the screen? Any way to do it so i can get warranty back ? All i need is a freaking stock rom and stock recovery and a binary reset i guess. Just freaking would need screen to work for 5 mins eh....
If anyone has any ideas please post them, thanks..
Click to expand...
Click to collapse
I think you can boot to download mode or revovery. The LED notifi and backlight buttons won't turn on if you boot to download mode or recovery.
Just try to boot to...
1. download mode. Just press and hold for 2-3 seconds power + home + volume down
2. then wait 3 seconds. After that press volume up.
3. Connect your phone to pc, open odin and check if a device is connected.
4. If a device was found by odin - flash a ROM (stock or something else) and hope that this will fix the black screen problem.
Good luck!!
Hi, thanks for ur reply but... My phone turns on when i click home + volume down + power button. I hear sound, blue led notification and so on.......
But when turned on, when i connect to usb odin recognizes it, says connected, and when i try to install the rom i it takes really long and on the end i get fail..*attached the screenshot of fail) I guess because its not in download mode. Any other suggestions how i could get in download mode more?
More suggestions please?thanks
Anyone has any ideas ?
So what all i tried is
Remove battery, hold power button for 1-2 mins, let phone for few mins and turn it on. didn't work
I tried with adb,but usb debugging not on so cmd cant find my device
Only thing left i guess if someone has idea how to get in download mode in some other way or some program that doesnt reguire download mode but can flash rom and etc.
@Crazeh
Take it back to the nearest service center and act the dumb ("I don't know what is wrong with it")
I have done that many times
They are prob gonna call me and tell me to pay for fix
No one has any idea what else should i try ?
try link2sd app form play store. it has the option to boot to download mode. I think titanium backup has the feature also.
My screen is black so i can't do anything on it.....
try to disable ambient screen. report if problem persist
How should i disable ambient screen ? While i can't see anything on phone cause of black screen ?thanks for reply Rox
Anyone?
Crazeh said:
Anyone?
Click to expand...
Click to collapse
ok so i think your problem isn't due to any rom but hardware problem
power off your phone remove the back , look on the left you see a little trap , open it , now you see connector it is the one of the screen try to see if you can disconnect and reconnect it
power on your phone and see if it work :fingers-crossed:
Where is that little trap?
btw if i do this will i loose my warranty completely ?
Crazeh said:
Hi, thanks for ur reply but... My phone turns on when i click home + volume down + power button. I hear sound, blue led notification and so on.......
But when turned on, when i connect to usb odin recognizes it, says connected, and when i try to install the rom i it takes really long and on the end i get fail..*attached the screenshot of fail) I guess because its not in download mode. Any other suggestions how i could get in download mode more?
More suggestions please?thanks
Click to expand...
Click to collapse
If Odin recognizes it, it means it's in Download mode. The device has different interaction with the host over USB when it's not in Download mode.
I don't see the screenshot of the failure. It may be that something got broken in your hardware, so the flashing fails. There's a known issue with the S3 called "Sudden death syndrome", I don't know if it applies also to the S3 Neo, where some of the memory of the ROM fails suddenly. If that is the case (I'm not saying it is, but it might be), there's no fix other than replacing the hardware.
Odin doesnt go over setup connection. cant post screenshot bc im new to the site. btw im sure the phone is on but recognized in odin...

can't enter into fastboot

Hello i have recently tried to return my phone from cyanogenmod into the stock rom using this thread: "https://forum.xda-developers.com/moto-x-style/general/guide-return-to-stock-relock-bootloader-t3489110" and my phone got stuck in the process while making the command "fastboot flash bootloader bootloader.img". And now my device is stuck on boot loop showing the cyanogenmod loading screen.
Anyway now i found a way to get to stock but for that i need to get my device into fastboot. THE PROBLEM IS that my device can't get now into fastboot! i have tried using adb commands but the adb doesn't recognize the device. I have tried fastboot commands but again it doesn't recognize the device. I also tried button combinations, but it didn't work.
Until the incidence i have used to press the power button+ vol down keys to get into fastboot mode, but now it doesn't work. I suspect that it doesn't work since in order to get into fastboot with the button combination i need to first get the device turned off. But when i connect my device to the charger it shows the battery charging screen and the device is stuck on that screen even if it has disconnected from the charger, and it will keep on that screen until the battery has depleted. I have tried shutting it down using the power button but then my phone gets into a loop with the cyanogenmod loading screen, and even if i turn it off it restarts instead.
p.s I have used to think that my fastboot was deleted but on an other thread i have been told that as long as i see the cyanogenmod loading screen of the OS that means i have a boot-loader.
Please help!
I want to get into Fastboot on my Moto Pure.
Thanks a lot
Eden.
Power down 1st
Try volume down & power key together. That will get you into fastboot directly.
Oops just seen that, my bad, I wont respond anymore.
Sent from my Portable
PassatSport15 said:
Power down 1st
Try volume down & power key together. That will get you into fastboot directly.
Oops just seen that, my bad, I wont respond anymore.
Sent from my Portable
Click to expand...
Click to collapse
Haha, as said. can't power off.
Np thanks for responding!
Anyone got an idea?
u cant poweroff does that means your phone is continuously bootlooping or its just booting but takes a hell lotta time to boot up?
Sagar_1401 said:
u cant poweroff does that means your phone is continuously bootlooping or its just booting but takes a hell lotta time to boot up?
Click to expand...
Click to collapse
I think @edenah is saying it just gets stuck at the loading screen. If the battery discharges all the way and the device is plugged in, the battery symbol shows and after the charger is unplugged, the battery charging doesn't go away until the battery dies again or the power button is pressed (which leaves us right back to where we started)
edenah said:
Hello i have recently tried to return my phone from cyanogenmod into the stock rom using this thread: "https://forum.xda-developers.com/moto-x-style/general/guide-return-to-stock-relock-bootloader-t3489110" and my phone got stuck in the process while making the command "fastboot flash bootloader bootloader.img". And now my device is stuck on boot loop showing the cyanogenmod loading screen.
Anyway now i found a way to get to stock but for that i need to get my device into fastboot. THE PROBLEM IS that my device can't get now into fastboot! i have tried using adb commands but the adb doesn't recognize the device. I have tried fastboot commands but again it doesn't recognize the device. I also tried button combinations, but it didn't work.
Until the incidence i have used to press the power button+ vol down keys to get into fastboot mode, but now it doesn't work. I suspect that it doesn't work since in order to get into fastboot with the button combination i need to first get the device turned off. But when i connect my device to the charger it shows the battery charging screen and the device is stuck on that screen even if it has disconnected from the charger, and it will keep on that screen until the battery has depleted. I have tried shutting it down using the power button but then my phone gets into a loop with the cyanogenmod loading screen, and even if i turn it off it restarts instead.
Click to expand...
Click to collapse
Try this:
Hold power button for 10-20 sek, when screen will turn off hold only vol-(at bootloop screen).
You should flash stock without "oem" commands.
Find how to update bootloader​.
aybarrap1 said:
I think @edenah is saying it just gets stuck at the loading screen. If the battery discharges all the way and the device is plugged in, the battery symbol shows and after the charger is unplugged, the battery charging doesn't go away until the battery dies again or the power button is pressed (which leaves us right back to where we started)
Click to expand...
Click to collapse
Yes thats exactly what i mean.
dzidexx said:
Try this:
Hold power button for 10-20 sek, when screen will turn off hold only vol-(at bootloop screen).
You should flash stock without "oem" commands.
Find how to update bootloader​.
Click to expand...
Click to collapse
tried this, but the device still goes into the cyanogenmod loading screen.
its soft brick but can't be fixed (just thinking any method but no idea man)
get your phone to moto service centre and they can only fix it (or maybe not) caus this is worst case happening to you
if any pro dev read this thread he might be able to answer but badluck (nobody gives a ....)
btw when you connect your phone to pc does it shows unknown device or it just charge the phone?
Sagar_1401 said:
its soft brick but can't be fixed (just thinking any method but no idea man)
get your phone to moto service centre and they can only fix it (or maybe not) caus this is worst case happening to you
if any pro dev read this thread he might be able to answer but badluck (nobody gives a ....)
btw when you connect your phone to pc does it shows unknown device or it just charge the phone?
Click to expand...
Click to collapse
:/
It recognizes it as portable usb device.
And well. I have bought the device in the us but i live outside of the US. so its bit problematic to return it now. Some help could do the trick!
I found SP flash tool and i believe it would do the trick. But i need to get the scatter loading file of the moto pure, but i can't find it anywhere, maybe anyone got the idea how to get that?
edenah said:
:/
It recognizes it as portable usb device.
And well. I have bought the device in the us but i live outside of the US. so its bit problematic to return it now. Some help could do the trick!
I found SP flash tool and i believe it would do the trick. But i need to get the scatter loading file of the moto pure, but i can't find it anywhere, maybe anyone got the idea how to get that?
Click to expand...
Click to collapse
We haven't been able to get the QLoad files for most Moto devices, at least not for the last 2-3 years... Sorry.
Well i have found a way to get the device charged while the screen is off!
If i connect it to my computer while pressing the power button and the vol down button and keep pressing it, the device stays turned off!
Now i'm trying to play with it, to turn the bootloader. so far the classical power and vol combo doesn't work.
edenah said:
Well i have found a way to get the device charged while the screen is off!
If i connect it to my computer while pressing the power button and the vol down button and keep pressing it, the device stays turned off!
Now i'm trying to play with it, to turn the bootloader. so far the classical power and vol combo doesn't work.
Click to expand...
Click to collapse
I am stuck. No button combination works. I suspect that the device isn't really off but the display is just closed. As even to open up the device takes a reallly long press on the power button.
if it got interrupted while flashing bootloader, you're pretty much not going to be able to do anything.
motorola service center is likely the only place that can fix it.
sorry for your luck.
edenah said:
Haha, as said. can't power off.
Np thanks for responding!
Anyone got an idea?
Click to expand...
Click to collapse
ericpeacock79 said:
if it got interrupted while flashing bootloader, you're pretty much not going to be able to do anything.
motorola service center is likely the only place that can fix it.
sorry for your luck.
Click to expand...
Click to collapse
exactly that's what I'm saying but he needs to get his phone to USA as he specified..
only a specialist can help ya
Sagar_1401 said:
exactly that's what I'm saying but he needs to get his phone to USA as he specified..
only a specialist can help ya
Click to expand...
Click to collapse
i see :'(
Ok Thank your guys
I guess its a lost cause.
edenah said:
i see :'(
Ok Thank your guys
I guess its a lost cause.
Click to expand...
Click to collapse
Lost cause? No, probably not... Do you know anyone in the US you trust well enough to receive the phone from repair and ship it to you where ever you are? I believe that is all you need. The US service center cannot ship outside of North America (maybe US), but they can receive packages from anywhere. If you had a US contact that could receive the device and forward it on to you it might be worth it to get it fixed if it is still under warranty, if it isn't, then it might not be worth fixing. Lots of things to consider here.

Stock Mi A1 locked on Fastboot screen

Ok, here's as much info as I can give as my phone is locked up:
Stock Mi A1 with 1st Oreo update: December patch level
I have not tried to load anything custom on it, nor have I even loaded the apps to do so.
I took my phone out of my pocket and it is locked on on a screen that says Fastboot.
Power button does not work. Long press power button does not work. Power+UP volume button does not work. Power+UP+DOWN volume buttons do not work.
Plugging the phone into the computer via USB port does nothing.
The battery is non-removable, so I can't pull it to reset.
I am at a complete loss as to what happened, why it happened, and how to resolve it. The phone was working fine this morning. I took it out of my pocket to use it and then discovered the issue. I live in Thailand, and there are no local service centers for Xiaomi, so hopefully someone will have an idea of how to fix the issue.
Any help, ideas or suggestions would be MOST appreciated!
Regards,
KB
UPDATE: I tried to restart the phone via the power button while it was plugged into the computer via USB. Holding the power button down for 10 seconds (guesstimate) did force a restart. This was NOT the case when not plugged in. In any event, if anyone has an idea of what happened and why, I would really like to know! I am wondering if there was some sort of long press key combo or something that happened while it was in my pocket.
Sorry for replying to my own post, but I am totally confused by this issue. I did a lot of searching and reading on Fastboot, and they ALL said that to get there, you had to enable Developer Tools on your phone, download a program for your computer, and then connect the phone via USB.
Here's the thing: I have a photo of the screen, so this is not some hallucination!
1) I DID NOT have Developer Tools enabled on the device. (I do now as I enabled it to see if it was already enabled...it wasn't)
2) I DID NOT download and install an ADB program for the computer.
3) I DID NOT (before the issue) connect the phone to the computer via USB.
So my question is how the h*ll did I get into Fastboot?????
This is really concerning as maybe Xiaomi has an issue similar to the root issue One Plus had and I happened to pocket dial the right combo???? In any event, it does not give me a warm fuzzy about what is going on behind the scenes here!
Any thoughts or info appreciated.
--KB
To get phone into fastboot mode you have to hold power off + volume down button. Might have happened in tight pocket.
_mysiak_ said:
To get phone into fastboot mode you have to hold power off + volume down button. Might have happened in tight pocket.
Click to expand...
Click to collapse
Thanks mysiak...in all my reading, nowhere was that mentioned! And yeah, it was in a pocket pressed up against a seat, so could easily have pocket dialed that combo.
Also, it is not easy to find the solution when it is locked there. I THOUGHT I had held the power off button long enough when trying to get out of Fastboot, but maybe missed it by a second or two. My solution was just to hold down the power button until the phone turned off. Whether that is the correct solution, I don't know as I still have not found anything about getting into and out of Fastboot without a computer.
Regards,
--KB
KB_Thailand said:
Thanks mysiak...in all my reading, nowhere was that mentioned! And yeah, it was in a pocket pressed up against a seat, so could easily have pocket dialed that combo.
Also, it is not easy to find the solution when it is locked there. I THOUGHT I had held the power off button long enough when trying to get out of Fastboot, but maybe missed it by a second or two. My solution was just to hold down the power button until the phone turned off. Whether that is the correct solution, I don't know as I still have not found anything about getting into and out of Fastboot without a computer.
Regards,
--KB
Click to expand...
Click to collapse
Power+volume down button is the usual way how to get into fastboot mode. From a PC you can type "adb reboot bootloader", but many prefer just using phone buttons combo (myself including). If you want to get out of fastboot, you either hold power off button until phone vibrates shortly - this works in whatever mode, even if powered on, basically it's "emergency shutdown" as we don't have removable battery. Or if you are connected to a PC, type "fastboot reboot".
Long story short, you did it right
Btw. if you will hold power+volume up combo long enough, you'll end in stock recovery mode with "no command" on the screen. Don't panic, just hold power off button and then start phone normally
I had the same problem and plugged into the computer via USB and holding the power button down for 10 seconds did force a restart. and the phone is OK since then!!! Thank you you saved my time!!!
Thank you.
Picked up my Mi A1 this morning and it had the beautiful FASTBOOT icon on the screen. The phone has been lying on my desk for several weeks without a SIM. When I could not clear the FASTBOOT message I Googled for a solution and this thread was the result. I just wanted to record my grateful thanks. I plugged the phone into a computer USB socket and held the power button until the error message disappeared, as recommended by KB_Thailand..
XDA doing what it aims to do.:good:
It is always nice to find solutions instead of even more questions. Glad that it helped!
After the initial glitches, the A1 has been pretty dang dependable.
I still am using my A1. The A2 and A3 (someone needs to be fired over that monstrosity) left me flat. I am hoping against hope that the A4 will be 'the one', otherwise I am going to have to look for something other than Xiaomi.

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