[Q] Nexus 4 Touchscreen goes crazy. - Nexus 4 Q&A, Help & Troubleshooting

Hello.
​Firstly I would like to say that I am well aware, that there have been threads regarding this problem, however, none of them were of any help. Did not help on solving the problem or even determining the cause. So here is the deal.
​My nexus 4 is nearly 2 years old. It has had some tumbles, one of them was in January and caused my screen to crack. The touchscreen was unresponsive, but picture was showing just fine. I figured that I would change the screen and digitizer all together. And that is what I did, and it worked beautifully. I was quite happy to have my phone back, and it was working like this for nearly four weeks now with NO problems, what so ever. This evening has been a bit different. My touchscreen has been going crazy. Sometimes it recognizes the touch, sometimes it doesn't, sometimes it registers the touch in a different area and the phone just goes to **** all together. The phone hasn't suffered any damage lately, no falls or anything. As You can see in the screenshots, the screen appears to have a dead zone, right in the middle. Also, the phone lags quite badly, when the touches go crazy.
​Any help would be greatly appreciated, I would really like to avoid spending any more money (that i do not have) on spare parts, if the phone is unusable anyway. Some of the things I tried, that were suggested as possible solutions :
Factory Reset (both from booted phone and recovery mode) And the touch problems got even worse after that.
Clearing the cache (recovery mode as well)
Opening up the phone and checking the connections (which seem to be fine, since)
Hopefully You guys can help me find a solution, that wouldn't require me any more spare parts, cause getting stuff from ebay is not easy in my country. And I cannot even dream about a new phone, firstly cause I do not have any money, secondly - I love my nexus4, I am very used to it. It'd be a shame to let my friend gather dust on a shelf.
EDIT - At some point, the dead zone was non existent, as You can see in one of the screenshots I uploaded. The phone was opened up at the time, the dead zone was gone, but it was back after some lag.

Related

help. My screen keeps misaligning very often.

My touch screen has been getting out of alignment quite often. 3 or 4 times a day. I'll go to use it after leaving it on standby, and the touch screen alignment will be off by a half centimeter or more. its making very difficult to use. Sometimes very difficult to even get to the settings screen to realign it. I'm using a screen protector and to use my fingers instead of the stylus often. could have of this be having an affect? or does anyone have any idea whats goign on? thank you for any help you can give me.
Dan
I had a similar problem as well. Its kinda scary. Do you think its a software error? or could it be hardware *gulp*
I had this problem with some devices I issued out at work. I put screen protectors on them, and all kind of weirdness happened, and the screen getting out of alignment was one of them. I removed the screen protectors, and the problem went away.
Wizard platform has often that claim from many users. I'm not sure if working without screen protector is suitable for you and don't know it will help. In my case it did not.
The problem of kJAMs is related to the screens HTC used on this version. Unfortunately there is not software remedy. Some users attempted to change their devices under guarantee. Some are telling newer ROMs make the error less frequently.
You may also use "fire button + messaging button" combination as a shortcut to screen alignment page if you must live with this. Better than nothing ?!
fixed my qtek 9100
Well my wizard used to go out of alignment a lot. But I basically ruined it when I stuck it in my golf bag one day and let it get partially crushed while half-open...
The screen started to flicker a lot (in addition to not registering touch inputs). after a week it was unusable except by me since I knew where to push to get it to work.
Anyways, I gave up and asked around Hong Kong for people who can fix these PDAs. I found a store that offered to bring it to a specialist (no name given) for $380 hkd (~$50USD). Figured I had nothing to lose.
It actually works almost like new now. The slider is tighter, and the screen doesn't go out of alignment at all. I'd almost say its perfect except the "specialist" "broke" my volume slider when fixing it. Its not major so I decided against taking it back to the store for further repairs (3 month warranty on their work). But it took 3-4 days for them to fix.
I figure someone with the screwdrivers and stuff can probably fix your problem. But I didn't have the guts to try it myself...
Four things you can do to help
1. After time dust etc... gets under the rim of the screen and adds to the misalignment problem. Get a piece of paper and put the corner under the rim and get all the dirt out.
2. Sometimes software causes the misalignment - in my case it was using vjtoggletoday - so check or your software particular ones that change your today screen e.g. wisbar etc...
3. You could do a hard reset and try device in factory state for a while to see if it is a software or hard ware problem
4. Update to the latest rom.
Thanks for your help guys. Even though i didn't like your answers. I tried cleaning dust from under the border of the screen. It worked well for now. but it hasn't been more than 12 hours. I hope it continues. If i cant get it to stop i might have to sell my phone on ebay. they seem to go for only 50 dollars less on ebay than i payed for it in the first place. I hate to ask this question. but what could i replace this phone wiht that wont have this problem. and has windows? Basically what would you suggest as a replacement. And not the TytTn because i dont think i'll be able to afford that one.
Thank you.
lets hope that i dont have to fish dust out of my phone every day.

Where to buy a motherboard / mainboard for TyTN

I've been experiencing the intermittent "No GSM" problem, and I'm pretty sure it's the mainboard (it started after I dropped the phone). Already opened the phone a few times / reflashed Radio etc...
Does somebody know where can I find a board for a HTC TyTN (Hermes 200) on the internet?
Thanks for the help!
i would be interested in this too
Maybe you could consider buying one with a cracked screen or so from eBay, just in case you can't figure out where to get a complete mainboard from...
Buying a broken one
MilchCow said:
Maybe you could consider buying one with a cracked screen or so from eBay, just in case you can't figure out where to get a complete mainboard from...
Click to expand...
Click to collapse
I've considered that, but than I have the risk of having a bad motherboard as well. I'd prefer to get a new one as a replacement part. I did that in the past with the D-PAD controller and had success with it. Can't find a motherboard anywhere thou... Any ideas? Help!!
Motherboard
Hey there.. I too want a new motherboard.. I dropped my 8525 and the speaker, left side of the keypad and SD card slot stopped functioning. I took off the cover and reconnected the speaker..even lifted the MB off..But still with the same problem except that the speaker works and that the Unit gets very hot near the SD slot...I surfed and surfed without any finds of a MB..
So any ways broke out the Wizard for awhile , dug deep down and just bought a Kaiser ( the real one from HTC ).....
So any else have any clue at all on how to get a Hermes MB?...
shmilson said:
I've been experiencing the intermittent "No GSM" problem, and I'm pretty sure it's the mainboard (it started after I dropped the phone). Already opened the phone a few times / reflashed Radio etc...
Does somebody know where can I find a board for a HTC TyTN (Hermes 200) on the internet?
Thanks for the help!
Click to expand...
Click to collapse
i'm iterested too
I am in a different position. I NOW HATE THESE UNITS LIKE POISON
I have three 8225s which I am getting really sick of constantly reflashing and finding out that something doesnt work, whatever it is.
Sometimes it is the whole screen going white eight times our of ten boots, sometimes NO GSM, sometimes it flashes properly and runs properly, starts up with all GSM numbers showing correctly and then goes into its configuration cycle only to end up with NO GSM on reboot or some kind of freeze.
I want to know where I can get rid of these things: I am in New York. Is the only place to try them on ebay? Might involve a considerable (not worthwhile) learning curve?
Has anyone had any luck contacting other flashers on craigslist? Or is there a place on this forum where I can get rid of them for a reasonable price?
I also have a few Wizards (as well as a working Wizard G4 main board) and a Blue Angel which has NEVER worked properly in the 4 years since I Have had it. However with persistence and playing around while doing other things (like watching TV), I DO have it finally working properly on all functions and have given it to my offspring. The sheer amount of playing around with it to get it working properly has convinced me that it definitely wont be worthwhile trying to get the Hermes' to work!
Oh and I forgot to mention.....
licensedtoquill said:
I have three 8225s which I am getting really sick of constantly reflashing and finding out that something doesnt work, whatever it is.
Sometimes it is the whole screen going white eight times our of ten boots, sometimes NO GSM, sometimes it flashes properly and runs properly, starts up with all GSM numbers showing correctly and then goes into its configuration cycle only to end up with NO GSM on reboot or some kind of freeze.
I want to know where I can get rid of these things: I am in New York. Is the only place to try them on ebay? Might involve a considerable (not worthwhile) learning curve?
Has anyone had any luck contacting other flashers on craigslist? Or is there a place on this forum where I can get rid of them for a reasonable price?
I also have a few Wizards (as well as a working Wizard G4 main board) and a Blue Angel which has NEVER worked properly in the 4 years since I Have had it. However with persistence and playing around while doing other things (like watching TV), I DO have it finally working properly on all functions and have given it to my offspring. The sheer amount of playing around with it to get it working properly has convinced me that it definitely wont be worthwhile trying to get the Hermes' to work!
In addition to all this, I use most regulatly a Wing. A few years ago I broke the screen and HTC sent me a new chassis for whatever reason. When I switched screens, the unit with the slightly broken screeen worked, it just had a chip like break at the top corner. I could still use it. Recently I put the battery back in and hey presto! it now doesnt work at all
So what happened to the working one? The battery pins on it stopped 'pinging' today, which I take to mean that the connections no longer work. The unit suddenly stopped working on putting the battery back in it.
So who needs a few Wing chassis as well??
Click to expand...
Click to collapse
Heading should be whole load of units, mostly working, to get shot of.

8525 Dead? NO! Wait yes?

Okay here's my fun little scenario that I searched for and hadn't come across anyone with the same scenario. Phone was working fine one day and next it would only display a white screen, thought something went wrong with the software. Tried a reset, tried a hard reset, tried a flash started getting some screen showing and then distorting and whiteing out also on startup would get crackled sound. Tried a few more resets and so on. Removed the battery for 3 seconds-20mins-8plus hours still having a problem. Distortion gets worse when pushing the battery in the back it seems and will eventually just go to white screen. Now I had bought a new battery recently and just for kicks threw it in, seemed to eliminate my problems. Except now as I just for kicks again am charging my old battery in the cradle along with the phone and the new battery it seems to be having similar issue although it hasn't been nearly as bad as before. Now I just took the "bad" battery off the charger and it seems to be just fine in the cradle at this moment, nevermind it's flickering again. Is more poor little Hermes on it's death bed, please tell me no. I paid $200 on it being used from a company who only warranties it for 14 days, I am almost at 30 now. I bought an warranty with it being used and all however they wont help me untill I reach 60 days I guess so I may be out of luck for 30 days before I might get it fixed or my money back. Sucks too because I switched to the $40 data plan with AT&T about 5 days ago and now I guess will be paying for something I can't really use. Okay it seems as though with random pressure on the back seems to cause it. I'm leaning towards some sort of a battery contact issue perhaps? What should I do to clean/fix the contacts?
For those that wonder why I just seemed to rant about my broken phone and seemingly figured out the problem on my own and are wondering why I am still posting all of it the answer is simple: To benefit someone else who may be experienceing the same problem or who may read it and have the problem down the road they will know what they should do. That and it's late and I'm tired
the screen issue is known to be caused by the D-pad connector coming undone
Okay I had run into that as a possibility however would that affect the sound to make it crackle? Also in experimenting some more this morning with the "old" battery in place it seems to be much much more sensitive to pressure, almost to the point of holding it in the palm of your hand causes the screen to go nutty and wash out to white screen and come back etc.. However with the new battery in its much more stable and I need to apply more pressure in order for it to reproduce these symptoms. I know you've been a member for longer than me and you also work for AT&T however my gut feeling is something else may be the culprit here. I tried recording a video using my backup phone last night except I couldn't seem to get it uploaded to show what the screen is doing. Oh well I really want use of the phone but I also don't want to void the warranty, namely my extra warranty which I can't file a claim for the next month.

Nexus 4 Touchscreen Problem Please Help!

Hey fellas ,
I cracked the screen of my Nexus 4 and installed a replacement.
It's been approximately a month now.
Sometimes when i restart the device the touchscreen doesn't work and i have to restart it again and again until it starts to work. I noticed that when i put one of my fingers anywhere on the touchscreen (around the display not the bezels) , it starts to work and recognizes only one finger whereas i have two on the display , when i remove one the touchscreen doesn't work again. So , i have to restart sometimes just once sometimes a lot of times to get it to work.
I have intricate knowledge of the touchscreens and how they work but i can't put my finger on this problem. It looks like a capacitance issue because when i put two fingers it recognizes one , sometimes it needs 3-4 fingers on the screen to recognize only one.
My original one still works but has a bad lcd (colors are all messed up) because my clumsy attempt to repair it resulted in failure , i tried it and the original one works without a hitch. The only thing i haven't tried is to remove the battery. I installed everything when the battery was still on , the screws are too flat for any of my screwdrivers. But i hotplugged the original one and it worked. So , that's probably not the problem. I just shut it down with 3 of my fingers on the screen. Waited for it cool down and then reopened it , it worked. Whether this is a thermal issue or not , it needs further testing on my part. I'm currently not willing to find out because i just had to restart 5-6 times to get it to work and i need it to work constantly for the next couple of days.
I can't return this because i already got a full refund and the seller didn'T ask for a return , he said to keep it. He advertised it as genuine but it was aftermarket. So , this assembly was free folks. I broke it and got away with it. We gotta get this working without any problems so i can sell it when nexus 6 comes out.
disconnect touch,power on phone without touch,disconnect battery.After that connect touch and power on your phone:good::good::good:
same problem here...
And I see the problem at a lot of other forums too... no sollution... have you found a workaround?
I'm too late to ask for a refund...

[Q] TV-LIKE(snowy) screen , any help with that? It must be a design defect

Hi all dear members. Since the first day i bought this phone i've been seeing lots of screen issues about it but i never thought i would have one. It's proved me wrong.
So here's my problem, my device has developed halo all around it when the bg color gets grey. Most of the time , it's not obvious. I can live with that. Recently, my screen starts to show me some tv-like stripes every now and then, it doesn't last long. after one second or two, it disappera and then it'll show from time to time.
I'm afraid it's just the start. It's similar to most of the issue ppl claim as screen flikering or screen jittering or shaking screen, it's a bit different though.
Has anyone encountered the same issue. More importantly, has anyone found any solutions yet? I searched google and failed to find answers. And i looked into it on Baidu,a chinese search engine, where i found some answers that claims it's not the screen issue ,instead , it's just the ribbon cable is lose. And anyone who replace a new screen for that is stupid.I'm just not sure about this.
My phone was bought on the internet and shipped to China, thus, I don't have warranty to rely on. And my phone is only 10 months old. I never dropped it and i have kept it well.(LG logo on the rear back still falls off), I just don't get why LG made this so vulnerable.
Even though i have ordered the nexus 6, my g2 running CM12 is still crazily fast and I don't want to give up on it. I'm so happy about my d802 except for all issues about the screen.
Any help would be aprreciated. Thanks again. Hi all dear members. Since the first day i bought this phone i've been seeing lots of screen issues about it but i never thought i would have one. It's proved me wrong.
So here's my problem, my device has developed halo all around it when the bg color gets grey. Most of the time , it's not obvious. I can live with that. Recently, my screen starts to show me some tv-like stripes every now and then, it doesn't last long. after one second or two, it disappera and then it'll show from time to time.
I'm afraid it's just the start. It's similar to most of the issue ppl claim as screen flikering or screen jittering or shaking screen, it's a bit different though.
Has anyone encountered the same issue. More importantly, has anyone found any solutions yet? I searched google and failed to find answers. And i looked into it on Baidu,a chinese search engine, where i found some answers that claims it's not the screen issue ,instead , it's just the ribbon cable is lose. And anyone who replace a new screen for that is stupid.I'm just not sure about this.
My phone was bought on the internet and shipped to China, thus, I don't have warranty to rely on. And my phone is only 10 months old. I never dropped it and i have kept it well.(LG logo on the rear back still falls off), I just don't get why LG made this so vulnerable.
Even though i have ordered the nexus 6, my g2 running CM12 is still crazily fast and I don't want to give up on it. I'm so happy about my d802 except for all issues about the screen.
Any help would be aprreciated. Thanks again.
Hi, I also have a problem with the screen on my lg g2, appeared to me that the white line disappears and comes back, when I do print screen and transfer the image on the computer that line is not visible, and that line is not always the same intenziteta.Try to do print screen and set an image or we send the mail to compare the problem
i'm so pissed about the screen, yes, my gnex bought 3 years ago looks yellow and ****ty. but other than that, totally fine, but for g2, ive read so many complaints about it. Guess no one has figured it out. Maybe I will open my phone and try to figure out when the screen completely goes crazy. During I type, it has happed for 4 times . so very annoying.
Sent from my LG-D802 using XDA Free mobile app
I think you should try to put in some rom, I hope it's a software problem, I found the solution for my phone cloudy g3:good:
i flash different cm12 nightlies. i don't think its a software related issue. I'm not the only one with this issue. Yesterday I opened this phone ,well with my fingernails. And coz I didn't have the right screwdriver, I wasn't able to open that black cover at the button down bellow the battery, but I cleared the places around the USB port and there's a black tape glued near the camera , I pressed it and I put the phone together and guess what, the problem was gone for one day, and I will continue to keep an eye on it.
Sent from my LG-D802 using XDA Free mobile app

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