So, Im not a regular user, but I always read the forum and I thought it might be a good idea to share you this since almost nobody has reported that their back cover is lifting up, as it used to be a common failure on the original XZ (I own one) and not as common on en XZ3c.
Well, I bought the phone on January 11 and it was perfect, it passed the pressure test and had no problems, but on February 28 I realized that the phone didn't passed ir anymore, and then checked the watermark on de downside flap and it was red, and then WOW!! I Didn't even submerged my phone into water, I had just used a bit of water from a glass to clean it off, so it had no sense, well I said, nevermind is not waterproof anymore and is working great, it doesnt matter...
And Yesterday I was looking at the phone and realized the back cover is slightly lifted up on the camera corner, and if i press on that side and run the pressure test It works like a charm...
So thats it, Im raking it to Sony tomorrow, hope they tell me something legit and fix it or replace it.
P.S I dont use my phone as a game center, I dont have any game, heavy app, or record 4k video that might have heaten up the device and melt the glue on the back cover, I really think is a deffective unit.
PICS
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You should be okay as in either getting a replacement or getting your device fixed without any costs, because there is no damage to the device and it's possible that the adhesive can let go.:good:
Yeah, bad luck unfortunately. Return it to Sony, hope you get it fixed/replaced quickly.
Good Luck!
Tapatalked
Is... is that a cleaning cloth the phone is resting on?
Because there's still finger prints all over it, you could've used it to wipe the thing! Icky kicky all those smudges.
My money is on a faulty battery. It could puff up a bit and cause enough stress to lift the glass. If that's the case I would power the device off, leave it off, and don't attempt to charge it till it's been serviced/corrected or it could result in fire/explosion/injury/death...
At any point did you discharge the battery to the point where the phone turned itself off?
OrBy said:
My money is on a faulty battery. It could puff up a bit and cause enough stress to lift the glass. If that's the case I would power the device off, leave it off, and don't attempt to charge it till it's been serviced/corrected or it could result in fire/explosion/injury/death...
At any point did you discharge the battery to the point where the phone turned itself off?
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Click to collapse
I Never discharged my phone below 20-30%, actually most of the days I arribad home on a 50% and charge it BEFORE I go to bed so it doesnt get overcharged during night charge... Im really careful with my phones I think is just defective, probably the heaviest app I had installed was Facebook... And Nerflix (which I never used).
Today I left the phone at Sony under warranty, I have to go in 10 days to get it back fixed or a new phone, depends what Sony says.
It happened to me to. They fixed it pretty fast, no questions asked
lstic said:
It happened to me to. They fixed it pretty fast, no questions asked
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Click to collapse
Glad to hear that! Did they replaced the back cover, glued the old one or replaced your phone?
Believe it or not, they replaced everything BUT the back cover!
So they changed digitizer, flaps and the frame (both the glossy part and frosted plastic part).
Also they unlocked my phone to all networks and made my bootloader unlockable.
So it was a winwin situation
lstic said:
Believe it or not, they replaced everything BUT the back cover!
So they changed digitizer, flaps and the frame (both the glossy part and frosted plastic part).
Also they unlocked my phone to all networks and made my bootloader unlockable.
So it was a winwin situation
Click to expand...
Click to collapse
Legit. Next time my wheel get removed from my car, I'll leave it on the ground and will put a new car right where my wheel is standing. It's safer.
Sony acts in strange ways
Well! Today I went to pick up my phone, and they replaced it with a brand new unit! Thanks Sony!
Related
so my touch matrix cracked, got a replacement on ebay that looks perfect. i got it to work but everytime a do, a few days later it stops working until i fix it again. i can't seem to figure out how the flexible PCB connects to the back of the LCD module. it looks like HTC just puts a piece of tape over it.
however, i noticed when taking off the old LCD touch matrix that there was some sort of possibly conductive adhesive that made it very difficult to pull off. i got it off but one of the contacts got stuck on there and it i had to scrape it off with a scalpel.
see picture below for exact details. if anyone has any experience in doing this and getting it to work, please let me know, it's so frustrating not having touch on this phone.
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I think you might need to have that professionally repaired. I used to refurbish phones for Motorola but I've never taken anything this advanced apart before. It sounds like you shouldn't have scraped off that conductive adhesive. The digitizer you bought should have been a relatively simple installation but you should have taken your time peeling off the old cracked digitizer. That adhesive is pretty strong and thats why they use it.
You might want to look into getting your hands on some of that adhesive and just replace it all. Sometimes the oils from your skin from handling such a sensitive ribbon cable could have damaged it as well.
P.S. Unfortunately, most of the people here are software genius's, not hardware experts unfortunately.
it's not too advanced. i figure if they at least offer the part as a replacement option on ebay it can't be too hard. and in the mass view, it's only 4 contacts and relatively easy to replace if you have a minor knowledge of electronics.
i keep taping it down firmly and even putting extra tape on top so that the pressure of the case will press down on the pcb to have a firmer connection.
note: i was very careful to observe ESD precautions, so that isn't it, plus there's no semiconductors that could be damaged in the touch matrix.
dudah85 said:
it's not too advanced. i figure if they at least offer the part as a replacement option on ebay it can't be too hard. and in the mass view, it's only 4 contacts and relatively easy to replace if you have a minor knowledge of electronics.
i keep taping it down firmly and even putting extra tape on top so that the pressure of the case will press down on the pcb to have a firmer connection.
note: i was very careful to observe ESD precautions, so that isn't it, plus there's no semiconductors that could be damaged in the touch matrix.
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Click to collapse
Hmm... have you tried good old fashion superglue? I mean not neccesarily putting it on the end of the cable where the conductors are, but on the cable right near the conductors to keep it from moving around and then placing a few strips of tape to sandwich the cable with the housing pressing it down tight?
yes i have but i fear what happens if when pressing it down if it gets on the pads, then i'm just totally screwed. it's a tough situation, i wish there was a contact at HTC that could tell me how it's done.
i'm going to also try contacting their support/repair office and see if they can provide any insight.
dudah85 said:
yes i have but i fear what happens if when pressing it down if it gets on the pads, then i'm just totally screwed. it's a tough situation, i wish there was a contact at HTC that could tell me how it's done.
i'm going to also try contacting their support/repair office and see if they can provide any insight.
Click to expand...
Click to collapse
The superglue option is very risky but it could save your @$$ if you only put very little on the ribbon and then hold it in place untill it dries and then press down once the glue is already dry.
On another note, contacting their support office would probably be your best bet.
Everything you have done, even though not done wrong, it a far greater risk than I would have ever taken... I would have sent it in to be repaired of the digitizer had a crack in it or or the dot matrix got scratched. But thats me.
Unfortunately there aren't too many technicians here on this forum since it is almost completely firmware and not hardware here... Then again, there might be a few. Where I live it's kinda late at night so maybe they're sleeping or something. Lol.
i'm neither a hardware nor a software expertm but i may be able to help... i saw the manual somewhere... www.mdatweak.com/downloads/Wizard_Service_Manual.pdf... try that... maybe it'll help you...
Well, I just got off the phone with T-Mobile, and they are sending me a replacement G1. Why? My G1 had a wobbly screen. I question whether this is really worth the hours of work I spent in rooting and customizing it and even adding on a ShieldSkin too. But, I know this sounds immensely stupid, but I feel pretty bad about it. Its as if I have bonded or something with my current G1. (and it isn't helping that I am listening to Halo by Beyonce on the radio while I am writing this). I have the choice however once the new phone comes, to choose not to keep that one, but the wobbly screen... is starting to annoy me even though it isn't that big of an issue.
must be the biggest sap on the earth. I went ahead and canceled the order a few minutes ago because I just felt too bad about it.
I hear ya...
My G1 has two dead pixels on the screen that I noticed the second day I had it. I thought about getting a replacement, but I just couldn't bring myself to part with it. I still have it, I just try not to look at the screen in that area when I watch movies or that part of the screen is black. I am actually not sure it would be such a big deal if it was easier to restore. My treo was awesome. Hard Reset, replace it? just hook it up, choose your user name and it was just like your last sync, but I hard reset my G1 once, and won't ever do it again. I had used my backup, thought that it would back up the apps (ie, information and applications) only to find out that it only backed up the app itself, I had to redo all the information in everything.
Well... all my Apps are on my SD card, and I am very familiar with rooting and could probably do it in under 30 minutes if I were to get a refurb phone from T-Mobile... I canceled the order only because, like you, I just couldn't let it go. But, I wonder if that is the right choice, because after looking through the service manual (oops!) I realized that the problem with my G1 really cannot be fixed by me... so I really don't know what I should do.
One thing you hadn't considered is that the screen on your replacement might be wobblier. It's unfortunate that htc went with this swivel-slide design as it joins the two halves very unsecurely. I fear that the problem is a design-level issue, so whether the replacement is better or worse is luck of the draw.
SolemnWishing said:
Well... all my Apps are on my SD card, and I am very familiar with rooting and could probably do it in under 30 minutes if I were to get a refurb phone from T-Mobile... I canceled the order only because, like you, I just couldn't let it go. But, I wonder if that is the right choice, because after looking through the service manual (oops!) I realized that the problem with my G1 really cannot be fixed by me... so I really don't know what I should do.
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Click to collapse
well i replaced my black g1 once because of that, but ive noticed, even when you get a new one, over the course of time (a few months) that damn screen will loosen up on you, its done it on both black g1's ive had, and both white g1's ive had
I was considering doing the same...ive only had my G1 for about 2 months now but from what the tmobile rep said they all do that...he showed me his and his does it worst than mine. seeing he could probably get his replaced faster than me but he still dealt with it just says its a minor design flaw..but im still 100% in love with my g1.
My phone started that loose jiggle thing..like when its closed it can separate from the body of the phone like 1/8th of an inch and it droops down lower than it used to as well. I've had mine since about October I think and it just started becoming loose in the last 3 weeks
Yes this is a problem with all G1s due to the swivel design.
An easy temp fix is to stick something (like leftover screen protector material or creatively folded one-sided tape) underneath the screen on the keyboard portion of the phone on the top right corner (if you're holding it upright).
Well, for now I've actually found a cure. What I've done is actually cut out paper in the shape of the arch where the screw is in, I put the paper arches that are slightly bigger than the arch itself in, making sure that it goes under the screw and it stays in. I did one piece of construction paper, and then another piece of construction paper with a layer of tape on it to help it slide better. Now my screen opens and closes tight! Here are some pictures:
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It actually looks pretty good, I really like it. Maybe ill post another guide on how to do it haha
Just so you know... I don't know why or how... but it is happening... it has a thin layer on top that is peeling off...
welcome to the club
ccezar2004 said:
Just so you know... I don't know why or how... but it is happening... it has a thin layer on top that is peeling off...
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mine too:S after one month of usage:S
i'm thinking of peeling off whole cover with credit card so it will atleast look better... i don't think warranty will cover it:S
ccezar2004 said:
Just so you know... I don't know why or how... but it is happening... it has a thin layer on top that is peeling off...
Click to expand...
Click to collapse
+1
It has only recently started peeling but have had it since November.
The cover can be replaced but it is not that cheap from what I can find.
Same here, mine is half peeled now.. like paint flakes.. =/
http://cgi.ebay.co.uk/HTC-HD-2-HD2-...asesPouches&hash=item35aa016725#ht_2725wt_911
I need one too
Yep, everyone's is.
not everyone's, my back cover still looks brand new nothing peeling off, and i've had my hd2 for about 8 months. Though i do keep mine in the pouch which is probably why
Pictures please!!!
Mine's fine... But covers can be had very cheap on eBay... $12 US
Link 1 - Link 2 - Link 3
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No peeling on my 6mo old T9193. No pouch or any cover, either.
No problems with my battery cover. I did order a new one though, because I want to try to drill a small hole and slot in it to be able to soft reset my HD2 when necessary and take out the SD card without having to remove the battery cover
lemonspeakers said:
Pictures please!!!
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Click to collapse
Isolated to one spot on mine as shown.
I have zagg full body protection on mine and it protect the cover to get scratched
Mine is well and truly in the transformation process...
LongZheng said:
Mine is well and truly in the transformation process...
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holy crap! that is hideous! good thing is that after it all wears down, you still have a brushed metal surface underneath.... now unless that begins to shed after the next few months....
here's mine. pictured with phone itself under terrible light.. but you can see..
damn how can i get one of these in Slovenia we don't have our ebay and shipment from US or UK costs more than actual price of cover :S
i'm even thinking of doing the chrome look on it but with real chrome, i know some people who can do that. But i'm not shure about aluminium..
any suggestions?
Christ!!!!
That's looks like someone rubbed their behind with it, then rubbed it in sand, dropped it in acid and is now well on it's way to be driven over by a truck!
Damn Son... that is bad. You really shoud give HTC a piece of your mind. That obviously looks like it might have been defective, unless you really took it to town.
Anyways here are a few links for you
Original Extended Battery Cover with Kickstand (No Battery!)
http://www.expansys-usa.com/d.aspx?i=195803
Standard Replacement Battery Cover
http://www.expansys-usa.com/d.aspx?i=195872
These are quite expensive. I'm sure you can find much cheaper alternatives on eBay. Better yet, take it down to a car garage that does repainting. I'm sure they'll be willing to give you a show quality finish.
While I am installing IPG to my phone, side of my battery is peeling off Because I think the guard did not stick very well and I tear wear too many times.
You could always try and have a silver finish to your cover like ive done
I followed this tutorial:
http://blog.whitesites.com/Chrome-HTC-HD2-Battery-Cover-Tutorial__634103488469591250_blog.htm
I dropped my slide in the toilet this morning... how cliche. I'm at work now with no dry rice handy and I have my phone sitting about 6 inches from my space heater.
Sitting in front of the heater the phone is fine, but when i remove it.. the screen starts to look "steamy" (see pic below).
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is this ok? should I NOT be doing this? or is this just the water reacting to the heat and dissipating. I have no idea.. everything I've read says use alcohol or rice.. i have niether around. i'm going home on my lunch break tho to give it a rice bath for a few hours.
I put my dunce hat on momentarily and booted the thing. When I first pulled it out of the water everything worked except the buttons (keyboard, home, search/genius, menu and back). after letting it sit in front of the heater... everything SEEMS to work. i didn't play with it very long because i noticed the screen fogging up and thought it best to remove the battery again. That being said.. the heater seems to be working.
help please and thank you.
In case someone is keeping up with this...
UPDATE: I got one of the screws off on the back of the display and am using a small flat tip screw driver to prop it open in front of the heater. i just picked it up and it definitely took a LOT longer for the steam to show up... and there was definitely less of it.
I did the same thing to mine last week..I just took the battery and sim card out and let it sit over night.. the next morning I turned it back on and the screen looked like that for a few days and I had problems with a few keys not working and it randomly turning itself up and down..but after about a week its all back to normal without rice or alcohol
Sent from my T-Mobile myTouch 3G Slide using XDA App
I'm at 100% now. after prying the display open and a little time in front of the heater my phone is back on it's feet. No problems whatsoever. *Knocks on wood*
Damn man that's lucky
the thing is,if its under warranty,they will know that water got into the device.
xoombie503 said:
the thing is,if its under warranty,they will know that water got into the device.
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Click to collapse
It does not matter with slides anymore...both my stickers were red and you could visibly see water under the screen and store gave me a brand new one..they said no matter what the will give you a new one at the store..not to call customer service
Sent from my T-Mobile myTouch 3G Slide using XDA App
Sweet I didn't know that
Sent from my T-Mobile myTouch 3G Slide using XDA App
Just incase this happens again or 2 someone else.
This happened 2 me as well & what I did was I took the battery, sd & sim out asap & didnt turn it on till its had time 2 dry out some. (24hr, min) I stuck it in a cup of rice (not flat) & It ended up taking almost a week before it was 100% functional. By that time t-mobile offered me a replacement phone and said if they found water damage they would need 2 bill me $100 for an out of warranty exchange. That was 6 months ago and the water damage sticker was clearly red but they never billed me the $100.
You guys are lucky, I dropped a tp2 in the cat water dish and immediately pulled the battery and sim. The keyboard never recovered. Everything else still works.
Sent from my T-Mobile G2 using Tapatalk
Ditto, but one issue with the dry out
I also dropped my phone into the can, let it dry out for a few days and after the screen finally getting back to normal i thought all was well with the world. only problem is, now, if i turn off the phone, the super bright led comes on and doesnt go off until i turn the phone on again. any ideas how to fix this if it is possible? and even if the phone dies and i attempt to charge the led comes on and counteracts the charging. thanks for any help
RICE! RICE! RICE! but yes water stickers+a dead giveaway to mobile carriers..
Quick charge and heat are something we all know about. We also should know that hot glass and cold weather do not mix!!!!!!! Unplugged my phone from charging as I was walking out the door heading to work, tossed my phone in my shirt pocket, walked out the door it was about 29 or 30 degrees outside, heard a small TINK sound from my pocket, thought to myself WTF, pulled out my phone, glass had broken in an almost straight line from speaker hole to speaker hole, then it broke from side to side, and my heart broke as I was forced to watch in horror as it slowly spiderwebbed 2/3 of the screen while I held it in my hand.
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That sucks. Probably a reason to RMA. My phone never gets that hot when charging though. Plus 30 degrees F isn't that cold.
derdjango said:
That sucks. Probably a reason to RMA. My phone never gets that hot when charging though. Plus 30 degrees F isn't that cold.
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Called ATT no love. I didn't think it was that hot or that cold. Like I said stuck it in my shirt pocket and walked out he door. Can not attribute it to anything else no damage prior.
malebornin69 said:
Called ATT no love. I didn't think it was that hot or that cold. Like I said stuck it in my shirt pocket and walked out he door. Can not attribute it to anything else no damage prior.
Click to expand...
Click to collapse
I'd try Google or Motorola. However, you'll have a hard time proving that this is not the result of a drop and it's seems to be a very rare case/issue. My phone has seen temperature drops from room to 5 degrees F. Sorry for you, mate.
derdjango said:
I'd try Google or Motorola. However, you'll have a hard time proving that this is not the result of a drop and it's seems to be a very rare case/issue. My phone has seen temperature drops from room to 5 degrees F. Sorry for you, mate.
Click to expand...
Click to collapse
Phone was almost dead had plugged it in an hour or so prior to leaving it was at about 90% so it was pretty warm in the 2 seconds I took to unplug it and walk out the door with it. I know that was what caused it simply from the initial break from speaker hole to speaker hole. everything else happened after that......I did notice,,I have big hands as you can tell from the photo, when I hold the phone as I would when talking on it, the places that my fingers rest on the sides of the phone is where the most damage happened or where the spiderweb went to the most. But you are correct I really have no desire to spend half the day on the phone with the NOPE people and just end up pissed off the rest of the day.
derdjango said:
That sucks. Probably a reason to RMA. My phone never gets that hot when charging though. Plus 30 degrees F isn't that cold.
Click to expand...
Click to collapse
That really sucks. People, keep in mind that the internals of the phone what's up nicely with the Quick Charge 2.0, even more so than phones that charge slower. Ever took a glass dish from the oven and run cold water over it? The extreme charge I'm temperature shatters it instantly.
This is really a worst-case scenario. Good luck to you and getting it fixed.
That's shocking that the temperature difference was that dramatic. The phone does get hot from charging and normal use, and I could see if you put it in the fridge or is was subzero, but that's incredible.
My screen cracked due to freezing temps couple months ago, not fun. Most likely because of the metal frame, such an inferior material for phones.
Should of course have realised not to keep it in an outside pocket, was around -35F. Never ever has this been a problem with plastic framed phones though, for me at least.