Bad resolution - Nexus Player Q&A, Help & Troubleshooting

Hey guys
I just got my nexus player about an hour ago and straight away tried to cast some TV shows to it but apon this I discovered the resolution for whatever reason really really sucks even though it should be in 1080p.
It's all pixelated when people/characters move there's distortion around them too anyone have any idea why this is?
EDIT: Same happens even with files directly downloaded onto the nexus player :S

No one able to help at all?

I havent tried casting anything yet. I will try tonight when I get home. What are you casting and from where, phone, tablet, pc? What application are you using to cast? Ill try and mimic your setup and see what the results are. On another note I did notice the screen getting better on youtube and what not when I changed the settings for my display from auto to 1080p 60mhz. Have you checked your display settings in your options?

Roxas598 said:
Hey guys
I just got my nexus player about an hour ago and straight away tried to cast some TV shows to it but apon this I discovered the resolution for whatever reason really really sucks even though it should be in 1080p.
It's all pixelated when people/characters move there's distortion around them too anyone have any idea why this is?
EDIT: Same happens even with files directly downloaded onto the nexus player :S
Click to expand...
Click to collapse
Same thing happen to my NP after casting a video it got stuck 720p resolution I had to change hdmi port to get back 1080p

Related

Can't play videos anymore

Hey
I'm using the Virtuous Xoom v. 1.1.2 ROM on my A500, and all of the sudden I can't play videos any more. The gallery just dims down when I press a movie. I've tried rebooting multiple times without any results.
I'd really rather not have to reset the device.
Any suggestions?
EDIT: All I had to do was change the UI language, and then it worked again. Odd.
Thanks.
You might get more luck posting this in the ROM thread instead of a500 general. Since you've modded your tablet, that no longer qualifies as an Acer issue it's now a ROM issue.
Hopefully someone will come along with better advice.
gammaRascal said:
You might get more luck posting this in the ROM thread instead of a500 general. Since you've modded your tablet, that no longer qualifies as an Acer issue it's now a ROM issue.
Hopefully someone will come along with better advice.
Click to expand...
Click to collapse
Thanks, I'll try that!
Just a thought.. were you using moboplayer?
I was on a trip and my 3yo was watching videos on my tab when the videos just went black but audio still worked fine. Everying else on the tablet worked fine, but when I tried to play a video, the screen would go off.
Later I discovered, she had turned the brightness all the way down by sliding her finger down the left side of the screen while the video was playing. And this only affected videos, not the whole tablet.
No, I was just using the default video player

Video Playback Lags ?!

Hey Guys,
just got my new Nexus and I am very impressed about it. But now I am experiencing a very anoing problem:
I want to use my Nexus to record some videos, but everytime I want to watch them on my phone, it get's laggy as hell.
Playing the Videos on my computer is just fine and everything works just fine...
These problems occured even on stock.
My phone right now (sorry but I cant Upload an image)
Android-Version: 4.3
Kernel: 3.4.0-perf-g90216aa [email protected] #2
ParanoidAndroid-Version: 3.92
I wouldn't rely on the in built player, get mobo player (mobo team one) or MX player... or both
Actually I allready tried all of your suggestions, none worked better (sorry did'nt mentioned).
It's still laggy.
mcreen said:
Actually I allready tried all of your suggestions, none worked better (sorry did'nt mentioned).
It's still laggy.
Click to expand...
Click to collapse
Reboot your phone and check what's syncing in the background.. Settings/accounts/Google, then click the gmail address/s and see what's ticked.
In my Google-Acc, everything is ticked
If you have put lots of music on lately it will all be getting upped to the cloud in the background, I think that's the way it works. Try unticking Google play music.
Yepp, will try it. Though I am not having any music on my phone right now.. :/
I guess it won't be that then. I'll try some vids later, I haven't tested since going to 4.3.
Okay, thanks..
As I already said, it was even on stock like this. Got my Nexus with 4.3 already installed.
Hope it get's better. Has anyone else an idea?
Using stock 4.3 my videos are playing fine. I used es file explorer to stream them straight over my lan, only my 720 mkv files had trouble with no sound but played smoothly at least.
Hmm, awkward... But I am not talking about streaming, and not about mkv-files...
Only recording in 1080p and playback on the nexus is laggy. Same record on PC is fine.

Netflix crashing the whole unit

got my Nexus Player tonight and, while there are definitely things that need improvement, overall it's pretty good.. I was watching netflix with no issue for about 3 hours, then went to get some dinner.. Came back and it was having issues connecting.. error NW-4-8. signed out and back in and it was able to connect, but now, any time that I start to stream something on netflix, it crashes the entire unit.. my tv starts flashing "No Signal" and i have to unplug/replug it.. This happening to anyone else? I haven't tried reseting it to defaults yet, and will try that if it's not fixed tomorrow, but wanted to see if anyone else was having the same issues..
Haven't seen that myself but try clearing cache/data for netflix before resetting the whole box.
Sent from my Nexus 5
ill give that a try.. from the apps menu, right? i dont think i've seen any way to do that from within netflix.
melophat said:
ill give that a try.. from the apps menu, right? i dont think i've seen any way to do that from within netflix.
Click to expand...
Click to collapse
Settings (bottom left icon, looks like a gear)-> Apps, find netflix, clear data.
You'll need to resign in, ect. I had to do this the other night on one of my ADT-1's because I had a similar error, and it wouldn't connect to netflix.
ok, so after doing this, it worked for awhile.. now i can't play anything on netflix at all.. just gives a blank screen when i select something to watch.. the netflix app is crap on the player, unfortunatly.. hulu/plex/ted... all others are working with no issues, but netflix is extremely inconsistant.. such a disappointment for an app that should have been ready at launch.
melophat said:
ok, so after doing this, it worked for awhile.. now i can't play anything on netflix at all.. just gives a blank screen when i select something to watch.. the netflix app is crap on the player, unfortunatly.. hulu/plex/ted... all others are working with no issues, but netflix is extremely inconsistant.. such a disappointment for an app that should have been ready at launch.
Click to expand...
Click to collapse
Maybe it's the software , Netflix works fine for me but plex I can't make it through a movie with out it crashing...
toe451 said:
Maybe it's the software , Netflix works fine for me but plex I can't make it through a movie with out it crashing...
Click to expand...
Click to collapse
Same! Netflix works great here.
Both Plex and Netflix have plenty of bugs on Android TV. I'm speaking from my experience on the ADT-1. Neither company has been actively fixing bugs. .. Plex has their forums, but the devs just ignore you.. and update **** no one cares about, like sync, or previews.
Luxferro said:
Both Plex and Netflix have plenty of bugs on Android TV. I'm speaking from my experience on the ADT-1. Neither company has been actively fixing bugs. .. Plex has their forums, but the devs just ignore you.. and update **** no one cares about, like sync, or previews.
Click to expand...
Click to collapse
I dont mind a bug or two here and there, plex at least works, just like hulu and all the other basic apps from large streaming companies.. But netflix just freaking crashes the unit.. Its fully unusable with no rhyme or reason why. I've uninstalled, signed in and out, tried both 5ghz and normal networks, reset and started over even and its just not working.. And without root, i cant even install logcat to track down the issue in a more logical manner. Whata even more frustrating is that i seem to be alone wih the issue.. The only thing ive noticed is that when netflix tries to load a video, it'll count 1-6%, jump to 63%, then to 99%, then goes to a black screen. Then my screen flashes no signal. If i hit the home button a few times, itll come back to the home screen, but nothing changes... Anyone elae with ideas, pkease feel free to chime in. Im fairly comfortable with adb abd faatboot if that helps..
melophat said:
ok, so after doing this, it worked for awhile.. now i can't play anything on netflix at all.. just gives a blank screen when i select something to watch.. the netflix app is crap on the player, unfortunatly.. hulu/plex/ted... all others are working with no issues, but netflix is extremely inconsistant.. such a disappointment for an app that should have been ready at launch.
Click to expand...
Click to collapse
I have this problem as well, trying to watch anything on Netflix turns the video signal off to the TV, pressing back takes me back and turns the display back on. I'm using an older viewsonic TV so I tried moving the player to a newer Samsung tv and it works fine. So I'm just going to go ahead and point my finger at those DRM demons and blame them based solely on conjecture and sit and wait hoping for a patch or fix. (Netflix plays on the viewsonic fine with Roku and Chromecast, just not the nexus player.)
I'm having this same issue. Is there any resolution yet? The TV will flicker about an HDMI-CEC failure when this occurs, so I'm curious if there's a connection there.
Nope -- no connection. I disabled HDMI-CEC on the television, and Netflix still pretends to load the video and then displays a black screen. Tried clearing the Netflix cache and data, but this does nothing to solve the problem. Netflix worked fine for two days, and now this.
Had the same thing happen with the movie play store movie I rented. . Video would go black and only hear the audio. . I can unplug the hdmi from the tv and plug it back in and it will work for awhile. .. called Google they tried to blame it on the movie app.. and of course while on the phone it works fine. . Call google everyone. .
so, got root tonight and was able to grab a logcat.. looks like it's the HDCP authentication thats breaking, like we all thought.. here's the link to the log info, in case anyone smarter than me wants to take a look and maybe find something helpful (google docs link)::
https://docs.google.com/document/d/1BuWYZpvugrdXuY_xUJQPOxGI8mZ0gAjsvPQGtfaeYNM/pub
melophat said:
so, got root tonight and was able to grab a logcat.. looks like it's the HDCP authentication thats breaking, like we all thought.. here's the link to the log info, in case anyone smarter than me wants to take a look and maybe find something helpful (google docs link)::
https://docs.google.com/document/d/1BuWYZpvugrdXuY_xUJQPOxGI8mZ0gAjsvPQGtfaeYNM/pub
Click to expand...
Click to collapse
FWIW, I went ahead and swapped out HDMI cables and the new one, so far, is working great with Netflix & Nexus Player.
strange
PearcePowers said:
FWIW, I went ahead and swapped out HDMI cables and the new one, so far, is working great with Netflix & Nexus Player.
Click to expand...
Click to collapse
i tried that, no dice.. also, none of the other video apps (hulu, play movies) are having any issues at all..
melophat said:
i tried that, no dice.. also, none of the other video apps (hulu, play movies) are having any issues at all..
Click to expand...
Click to collapse
Yeah -- it doesn't make any sense to me either. I didn't have issues with any of the other apps when I was having the problem with Netflix going black. Fortunately, I haven't had the Netflix problem since changing the HDMI cable several days ago <knock wood>.
Per my post at http://forum.xda-developers.com/nexus-player/general/netflix-buffering-issues-t2961438, reinstalling NetFlix addressed NetFlix failing to work at all.
since I started this post, I wanted to post an update.. I never was able to get netflix to work in my setup.. I have my tv, hooked into a monoprice HDMI switch, then into the NP.. no other apps were having any issues at all except for the netflix app.. because netflix is 99% of what I would do on the player right now (seeing as there's very little development for it currently), I've returned my NP. I may grab another one at a later date, if development picks up, but right now, that's a device killing issue for me. hopefully nobody else runs into this issue.

Green flickering w/ Google Play and Netflix

I purchased a Nexus Player the other day and rooted the device. Did all sorts of cool things for testing to see how I'd like to get a final setup going. Once I had everything set, I decided to catch a movie on Netflix. After choosing a movie, I hit play and the movie starts to load. However, right when it got ready to play, the screen started to flicker green. I backed out and tried again but same green flickering.
At that point, I tried to cast from my phone and tablet to the Nexus Player and still got the green flickering screen. I then tried to just play something from Netflix directly from my TV's Netflix app to see if it was an issue with the TV or the Netflix service but it played fine.
So, seems like the Netflix app was broken on the Nexus Player. That's when I decided to try Google Play Movies on the Nexus Player. Same deal... Screen flickers green when I hit play on a movie. I then tried to cast to it and still get green flickering. If I cast to the Chromecast on that same TV, it works fine. So, I thought "ok so looks like video playback is broken on the Nexus Player" .
Wrong again! I tried the Hulu app and YouTube app directly from the Nexus Player and those stream fine. Looked like only Netflix and Google Play Movies apps were broken. So I uninstalled the apps and cleared data/cache but still the same issue.
I unrooted and did a factory reset but still got the green flickering. I checked for updates but I was already updated. I returned my unit thinking I had a defect and when I got the new one, I tested again. This time without a rooted unit. Before I did an app update on the new device and fresh out of the box, I tried Netflix and Google Play Movies. Same deal...green screen flickers when I hit play. So, I then proceed to update Google Play Movies and Netflix since they had updates available. Still the same issue.
With that said, the two units (rooted and stock) have issues with those two apps. I called Google for support and we got up to level three support. They suggested I try to exchange it one more time and now I have a third unit with the same issue on those two apps. Still green flickering. Even my HDHomeRun works well streaming live TV to it.
I don't know what to do at this point. Is anyone experiencing these issues with Netflix and Google Play Movies on their Nexus Player? Any other suggestions? I switched the HDMI cable and even the ports. For what it's worth, my TV has HDMI 2.0
For what it's worth, it sounds like the only thing you haven't tried is a different tv/monitor. Do you have another screen you can try it out on? What kind of TV is it?
Google results are weird on this one. Free recommendations to find and install Netflix 1.3 and if that doesn't work then try installing "Full!Screen" or a screen rotation forcing app and rotate it a few times to make the flicker go away. Not a solution, I know, but maybe a workaround.
Same here
unix4linux said:
I purchased a Nexus Player the other day and rooted the device. Did all sorts of cool things for testing to see how I'd like to get a final setup going. Once I had everything set, I decided to catch a movie on Netflix. After choosing a movie, I hit play and the movie starts to load. However, right when it got ready to play, the screen started to flicker green. I backed out and tried again but same green flickering.
At that point, I tried to cast from my phone and tablet to the Nexus Player and still got the green flickering screen. I then tried to just play something from Netflix directly from my TV's Netflix app to see if it was an issue with the TV or the Netflix service but it played fine.
So, seems like the Netflix app was broken on the Nexus Player. That's when I decided to try Google Play Movies on the Nexus Player. Same deal... Screen flickers green when I hit play on a movie. I then tried to cast to it and still get green flickering. If I cast to the Chromecast on that same TV, it works fine. So, I thought "ok so looks like video playback is broken on the Nexus Player" .
Wrong again! I tried the Hulu app and YouTube app directly from the Nexus Player and those stream fine. Looked like only Netflix and Google Play Movies apps were broken. So I uninstalled the apps and cleared data/cache but still the same issue.
I unrooted and did a factory reset but still got the green flickering. I checked for updates but I was already updated. I returned my unit thinking I had a defect and when I got the new one, I tested again. This time without a rooted unit. Before I did an app update on the new device and fresh out of the box, I tried Netflix and Google Play Movies. Same deal...green screen flickers when I hit play. So, I then proceed to update Google Play Movies and Netflix since they had updates available. Still the same issue.
With that said, the two units (rooted and stock) have issues with those two apps. I called Google for support and we got up to level three support. They suggested I try to exchange it one more time and now I have a third unit with the same issue on those two apps. Still green flickering. Even my HDHomeRun works well streaming live TV to it.
I don't know what to do at this point. Is anyone experiencing these issues with Netflix and Google Play Movies on their Nexus Player? Any other suggestions? I switched the HDMI cable and even the ports. For what it's worth, my TV has HDMI 2.0
Click to expand...
Click to collapse
I've had these exact same problems with mine since day 1. these things are trash.

new note 4 greenish video problem

my aunt just got a new note 4 a couple hours ago and everything works and looks fine except when you play a Facebook video, you tube or even a video that your record playback is blotchy with a couple lines that move around the video with a greenish tint and the videos are just gross to watch, pictures and everything on the phone is just fine. videos are the only problem, does anyone know what this is and how i can maybe fix it, thanks
erik10002 said:
my aunt just got a new note 4 a couple hours ago and everything works and looks fine except when you play a Facebook video, you tube or even a video that your record playback is blotchy with a couple lines that move around the video with a greenish tint and the videos are just gross to watch, pictures and everything on the phone is just fine. videos are the only problem, does anyone know what this is and how i can maybe fix it, thanks
Click to expand...
Click to collapse
I've not heard of this issue before but perhaps a software update will help?
Has it been updated to the latest Lollipop ROM available for the device and region?
Considering that photos appear to be free of the glitch I'd assume it's a software issue.
Try an OTA software update and if not then flash a stock ROM via ODIN?
Should fix it.
Hope this helps.
Tried a software update but didn't fix the issue

Categories

Resources