Guys, I think I can get your opinion on this. I have a problem while calling, I have a little call volume so I have to set call volume rocker at highest, but when I do that, my speaker does absolutely terrible cracking sounds and during call I can literally hear that annoying buzzing noise like the wind or how to describe that...it is really annoying while talking to someone. It does that even while ringing and waiting for someone to pick up. It is not my provider fault I tried in another phone (and the signal is full) I am on stock 4.4.4, network is set on Auto (3g/2g) because when it was on auto (4g/3g/2g) my battery went down in minutes....do you have any idea? Mine is that it is somehow HW fault, I´m uploading a photo where you can see the speaker is higher on the left side and on the right it is completely inside phone... Thank you...
My guess is that the speaker grill is not properly seated, so when the volume is high, the grill vibrates making the noise... just my 2c. If it was me, I will have it replaced immediately.
They won't replace it I asked. Only thing they offered me to send it to service centre. But that means I won't have phone for 2 weeks at minimum. I don't know what to do. These thing with new and really expensive phones makes me angry. What about yours, it's completely straight no up no down? Call is perfectly clear? Btw, do you have a noise during the call in the background or you just hear the one you are calling with and when he is silent there is no noise? Thanks, I have to ask in detail because none of my friends have this phone..
speaker grill is level & straight
i have the sm-N910G variant. The static is not present when i call. Silent is noone is talking, even with full volume. The grill on the speaker pop's out but is the same height left or right side, so i think your's is deff. a problem, prolly the cause of your noise that someone mentioned. I think it's worth the 2 weeks to get it looked at n fixed. Borrow any cheap old phone to use in the meantime. Send your phone in without your SIM card. Im betting noone else has the grill thing like yours. My 2cent's also
I´ve already sent it to service centre, that was the only option, they didn´t agree with replacing. So I did that. But I was looking at few Note 4, which are free to see and try at certain shops, and two of them (T-Mobile & Orange) have the speaker just like mine. Another one was nicely out & straight (that was at Samsung store)...
Well, it came back, service centre says everything is OK....:crying:
matthew1811 said:
Well, it came back, service centre says everything is OK....:crying:
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did they do anything?
Just nothing. They claim it is perfectly OK. All I can say, bastards. Many people complain about this service centre (it´s an original authorised Samsung´s centre) that they return products as OK, but they are not OK in real...but, what should I do. Just nothing. (like the service centre with my phone)...
matthew1811 said:
Just nothing. They claim it is perfectly OK. All I can say, bastards. Many people complain about this service centre (it´s an original authorised Samsung´s centre) that they return products as OK, but they are not OK in real...but, what should I do. Just nothing. (like the service centre with my phone)...
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Send it a different service center. Thats what I do when they dont fix my phones. Also, if this happens with every call, SHOW them the problem, dont just tell them.
Shadowjump said:
Send it a different service center. Thats what I do when they dont fix my phones. Also, if this happens with every call, SHOW them the problem, dont just tell them.
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This is the only Samsung´s authorised service centre. I´m thinking about posting this photo and commentary of service centre to Samsung´s Facebook page and see how they reacts..
Related
Hi,
I just got a td2 and straightaway thought that the speakerphone sounded abit crackly. After showing a couple of friends and seeing what they thought they both said the crackling was abit weird but maybe the phone was just like that but im not entirely sure.
Does anyone else have any trouble with there speakerphone? When the volume is completly low it sounds fine, putting it up even abit causes there to be a small crackle when someone speaks (signal is fine and ive tried with a few of my friends).
I've got a 14 day return policy with this company i have gotten my contract from and its been 3 days now and i should be able to get a replacement but i dont want to send it off and them to say this is how its supposed to be. So is this a known cause or is there something that can be fixed or did i just get a bad td2?
Thanks
I have had it with my Touch 3G, before making a call i blowed in the speaker and it was gone.
My HTC Touch Diamond2 does not have that problem.
i had a very similar problem. the speaker worked fine, but when the voice hit a certain pitch level it would distort slightly, like it was picking up a vibration.
I sent it back and got a replacement, and the new one is fine.
Right thanks to both of u, ive tried the blowing thing already and tried again but no luck.
I think the problem is exactly the same as the u described adamrob69 but I just didn't explain it very well lol, so i've sent them an email and will ring on monday and get it exchanged, how lucky must i be to get sent a faulty one .
Thanks
dont worry, it seems at the minute theres a 50-50% of getting a duff phone. The build quality is slipping on these phones.
Im still not enitrely happy with the quality of my second one, but whilst everything still works on it im not going to go through the hassle of changing again!
I have same problem but with speaker at side, when phone rings the sound cracks.
Hy guys.
I bought this nice HTC Magician and it has a little problem. Speaker at the back of case works very well( I can play music and all), but the small speaker at the front panel( above the screen) for answering the calls doesn't work... You can't hear anything...
When I turn ON Speaker(back side) I can hear the caller, but and everyone around me....
And I can also normaly use it when headset is on...
In the mobile service they said that they have changed front speaker and that problem is somewhere on the motherboard...
Is there any salvation for this...
Balcanian said:
Hy guys.
I bought this nice HTC Magician and it has a little problem. Speaker at the back of case works very well( I can play music and all), but the small speaker at the front panel( above the screen) for answering the calls doesn't work... You can't hear anything...
When I turn ON Speaker(back side) I can hear the caller, but and everyone around me....
And I can also normaly use it when headset is on...
In the mobile service they said that they have changed front speaker and that problem is somewhere on the motherboard...
Is there any salvation for this...
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Assuming the service centre have changed the speaker for a good one, and they have cleaned the contacts on the motherboard, then they are most likely correct that it is a motherboard fault. Quite an unusual fault as normally earpiece speaker problems are either poor contact with the board or a faulty earpiece speaker.
If it is the motherboard, then a repair is not economic and could turn out to be impossible in some cases. Clearly the sound circuit is OK in as much as you get output using an earpiece. However, there could be an amplifier fault or a simple crack in the board connections. Without testing there is no way to know.
You could dismantle and check the connections (often the speaker has springy contacts that touch onto the motherboard). You can tweak them out a little and claen the motherboard contacts. BUT, if you trust the service centre then it would be a faint hope. If you don't trust the service centre (sometimes they give excuses because the job would take too much time for the amount they can charge - particularly on older devices), then you could dismantle (Always risky - unless you are familiar with this kind of thing - it could end up worse than when you start!!)
Mike
Mike, thank you very much...
I supposed that they probably didn't check everything as they should. Because hey're not officialy service or even to have experince with this devices. When servicer saw Magician he said " Oh this is complicated"... That's why I think that they even don't know how to fix the speaker or that they have put ther right one speaker. I didn't want to give them device to testing because I saw that they don't have experince as I said.
So I'm taking it, nesxt week, to service where I know that people are professionals...
I'll give feedback what i've done..
I have had my nexus for about a month now and a little while back started having problems with the microphone. People on the other end will say I sound like I am in a "tunnel" or "distant". Seems to get worse during long conversations. Sometimes I can hold a 20 minute conversation and not have one problem other times it gets so bad that they cant even hear me.
I have really good reception and 3g at my house. I called T-mobile to see if it could be something with their network and they said probably not since they had only noticed problems in Texas and some other random state (I live in BK,NY) . Called HTC and they were no help at all (said I should try and reboot my phone thats all they could think of). Called google and they said I sounded just fine. As I said before It doesn't happen during every single call, but I have had about 3 different people tell me the same thing...
Anyways, the bootloader is unlocked so I can't send it in to get it replaced or even have it looked at with out paying an arm and a leg.
Anyone Have any ideas? Anyone? Bueler? Bueler?
Thanks.
Ok this is just a random thought as I have had a similar experience, but only when I hold said phone with my shoulder. Are we perhaps doing something to the noise cancelling mic? Would covering it make a difference during a conversation? Something to do with the proximity sensor? i am just thinking out loud.
I dont think its the proximity sensor because I put tape on it keeping the screen off and it was still doing it. as for covering the mic on the other side I don't know. I guess i could cover it for a while and see what happens. I'm going to send it to HTC and see what they say. Hopefully its a hardware issue that they can fix for nothing.
So I've had this issue with several calls. One going to t-mobile, another to Verizon and another to a land line. All three said that I have constant call loss. All they hear is static, and my voice goes in and out. I was in my truck for two of the calls and in a home Depot for another. I can hear the caller on the other end, but they can't hear me. Anyone else have this issue and maybe a fix? Thanks.
Turn off VoLTE and see if it persists
Go to your phone - 3 dot menu top right corner - Call settings - VoLTE slider to off
We're you moving? Maybe slow transfer of towers. And also what other poster said.
Ya I went in and disabled volte, so far it has helped. I'll do some more calls and see if it's a good fix. Thanks.
Update, I turned off volte and I still have the same issue where they can't hear me on the other end.
Bad antennas and or mic. Try sim in another phone before exchange.
@rbiter said:
Bad antennas and or mic. Try sim in another phone before exchange.
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This, you may have a bad unit. I know mine did that issue a couple of times but I was in a bad LTE area and had VoLTE on.
So I found out why my phone calls kept getting really muffled. Apparently the way I hold my phone my pinky would cover the mic... So now I feel dumb, but I didn't think that the mic would get muffled this easily. So if anyone has the same problem watch your finger placed.
Hi all, my gm 5 plus seems to have a pretty low in call volume. i need to be in a quiet place to be able to hear the person on the other end of the line. anyone else have this problem?
i have the same problem
eny ideas ?
I also have the same problem. The volume of the phone is very low., I almost don't hear the other person when calling. I need to put it to speaker to hear it decently. Any possible solution for this issue?
I'm ok with the volume, it's just that sometimes my voice gets interrupted at all, and the other person seems not to hear me. Haven't been able to find a way to fix it yet.
mjz2cool said:
Hi all, my gm 5 plus seems to have a pretty low in call volume. i need to be in a quiet place to be able to hear the person on the other end of the line. anyone else have this problem?
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i had same problem after 7-8 months from buying. i went to the guarantee service and they made it without any fee. they said it was because of dust but i don't believe them. just go to the service, they will fix it.
bluellay said:
i had same problem after 7-8 months from buying. i went to the guarantee service and they made it without any fee. they said it was because of dust but i don't believe them. just go to the service, they will fix it.
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i had mine send in for repair, because it fell, causing some dents in the metal frame. they replaced it for free, it was louder, but still too low. my huawei p9 lite and now my iphone are so loud i can almost use the earpiece as the speaker.
Speaker was dirty inside in my gm5plus, telpa service cleaned it up, now I can hear when call someone. (Or you can use a needle, but BE CAREFUL)