[Q] Reversing Verizon Advanced Calling dialer changes - Verizon Galaxy S 5 Q&A, Help & Troubleshooting

Upon activating Verizon's Advanced Calling (VoLTE), my ability to use an alternate dialer app on my Galaxy S5 seems to have been disabled. I'm guessing they do this because Advanced Calling requires the stock dialer. When I realized this, I removed Advanced Calling, but I still can't use an alternate dialer. I can punch in the digits in another dialer app, but the stock dialer pops up to complete the call.
I've tried clearing defaults and installing a bunch of different dialers, but no luck. I even tried Skype -- strangely, I can choose that as the default dialer, but none of the actual dialer apps I installed show up in the "choose an app" dialog -- only Skype and the stock dialer.
I'm assuming this is some kind of software change that came with Advanced Calling, but I can't seem to reverse it. Am I stuck with wiping the phone or something?

Did you also turn off advanced calling in your VZW account?
Sent from my iPad using Tapatalk

JohnKuczek said:
Did you also turn off advanced calling in your VZW account?
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Yes, I removed it from my account, rebooted the phone (several times), and verified that it's deactivated both online and in the phone.

Maybe try clearing the cache from recovery?

Related

Google Voice as voicemail crippled?

I haven't been able to get Google Voice to function as voicemail on the Aria, either by using the in-phone command, the call commands specified by the website, or the bootleg "type in the number" method that I used to get it working with my G1. There are actually commands missing from the call settings menu (the additional GSM call settings): principally the "call forwarding" commands. AT&T meddling, or am I missing something?
klyon said:
I haven't been able to get Google Voice to function as voicemail on the Aria, either by using the in-phone command, the call commands specified by the website, or the bootleg "type in the number" method that I used to get it working with my G1. There are actually commands missing from the call settings menu (the additional GSM call settings): principally the "call forwarding" commands. AT&T meddling, or am I missing something?
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I have had no problem using GV as my voice mail and forwarded number as well.
Made sure i set it up on the website first then ran GV and set it up following the prompts. Skipping the step where i tried to change the voice mail settings automatiically. Use the settings option on the website to give me the # 004 # etc.. code which set up the forwarding without much problems.
When I go to Menu > Settings > Call > .., at the very bottom I see call forwarding, Call barring settings, Additional Settings, etc.
As for Google Voice, I don't believe you need to change anything using the settings within the Aria. For me, anyway, I left my voicemail settings intact on the Aria, and my calls still get directed to Google Voice (I figure by keeping the carrier voicemail settings, it'll default to that if Google Voice fails). So if you changed the voicemail settings ON the Aria (via Menu > Settings > Call > ..) then change them back to the AT&T settings?
Don't have the phone with me now, but when I tried the *004 etc# thing it returned some kind of incorrect code error message. I'll try it again tomorrow. I'm just glad to hear that's it working for someone.
Works for me using *004*.... method.
It failed for me thru the Google Voice App, but worked when I activated via the Google Voice website...make sure you type it in exactly as they tell you to on the website.
I did it a couple of times, and very carefully; got the same error message each time. So I don't know what's going on. I'll try it again tomorrow (it's not my phone). I do like the phone, however. It's a lot snappier than my G1 and I like the size. I don't think I'd miss the extra cpu or screen size of the nexus and I can get it for almost nothing; I'm thinking about it. But then there's that Legend...
I did it a couple of times, and very carefully; got the same error message each time. So I don't know what's going on. I'll try it again tomorrow (it's not my phone). I do like the phone, however. It's a lot snappier than my G1 and I like the size. I don't think I'd miss the extra cpu or screen size of the nexus and I can get it for almost nothing; I'm thinking about it. But then there's that Legend...
Hmmm... well, Google Voice began working immediately for me on my non-rooted Aria, after I installed GV and did the set-up (coming from a Nexus). It sometimes has trouble deleting messages from voicemail, but that's about it. I didn't touch anything, and GV was one of the first apps I installed.
damn pixie said:
Hmmm... well, Google Voice began working immediately for me on my non-rooted Aria, after I installed GV and did the set-up (coming from a Nexus). It sometimes has trouble deleting messages from voicemail, but that's about it. I didn't touch anything, and GV was one of the first apps I installed.
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Calling out to Google Voice voice mail may not work correctly if you rooted and used fluffy's original app sideloading procedure, which has since been fixed. There was an 'android_id' problem with the original method. I think non-rooted users should be okay.
Unfortunately, they only way I know of to correct the android_id problem is to wipe data (restore factory settings) and start fresh, and then use the new sideloading patch. This uses your existing settings and not someone else's.
When I did that, at least all off my downloads showed up in android market so all I had to do was redownload and install them. It saved a lot of searching for the apps I had downloaded previously.
The HTC dialer can be quirky somethings. I would try *004*+12223334444# where that is the GV number, the plus may help I am not sure though.
If that doesn't work call 611 and have them forward unanswered and rejected calls to you GV number. They can set the option on there end since it isn't phone dependent, but rather dependent on the network.
I did a wipe and reinstalled, used the new sideloading method and still cannot get GV to work. Getting a MMI error code.. Tried adding the + in as well, no luck.
I have now tried everything mentioned. Any attempt to dial the google code, with or without the "+", returns: Connection problem or invalid MMI code.
Any attempt to change the call forwarding numbers returns: "Unexpected response from network."
I'm glad it's working for everyone (nearly) else, but it just isn't here. I talked to an att rep; they didn't have a clue. I suppose I'll have to try another one...
Okay, I finally found a tech at att who could sort it out. And while he was doing so -- it took a while -- he admitted he himself didn't know what network quirk made it not work the way it should in my case.
So for anyone else with this unexplainable, network problem: persevere until they bump you up to a serious tech.
klyon said:
Okay, I finally found a tech at att who could sort it out. And while he was doing so -- it took a while -- he admitted he himself didn't know what network quirk made it not work the way it should in my case.
So for anyone else with this unexplainable, network problem: persevere until they bump you up to a serious tech.
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Glad to hear you got it worked out, was it on their side or did you have to do something to the phone?
Why are some of you guys sideloading GV? It's in the market. Install it from there.
I don't think it is that we are sideloading it, it was the original sideloading "fix" that was posted may have had something to do with the GV issue, at least that was the hope for me, but I still cannot get it to work.
bobj said:
Glad to hear you got it worked out, was it on their side or did you have to do something to the phone?
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It was completely on their side. And they couldn't even explain why it wasn't working the way it should.
I just called AT&T because my regular VM wasn't working, callers were getting a fast tone busy when I was on the line, also call forwarding wasn't working. They tinkered around a bit, turns out my VM number was in only one place where it is supposed to be in two, so it was a programming error. Once that was fixed I tried GV again and was able to set it up using the *004* method and it does now work! Hope this helps others...

Visual Voicemail

I really like the TMo Visual Voicemail and have tried to install. Every time it falils. Anyone know when this will be a working app.
Don't install from the market. It will fail because Visual Voicemail is already built in to the MT4G.
Go to the dialer, and on the bottom bar, there's a voicemail section. If you already have visual voicemail as a service, then you've got it.
nmw407 said:
Don't install from the market. It will fail because Visual Voicemail is already built in to the MT4G.
Go to the dialer, and on the bottom bar, there's a voicemail section. If you already have visual voicemail as a service, then you've got it.
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Yes you are correct. But mine does not work...
Mine doesn't work either.
Sent from my HTC Glacier using XDA App
have you set up your voicemail yet...i had this problem too, and it was driving me f'n crazy...til i listened to my voicemail the first and set up it...after that, i had my visual voicemail going
Did you go to the Settings under Visual Voicemail and enable it?
I had to call tmo customer service, since for some reason my visual voicemail wasn't checked as a service.
Go to t-mo website and make sure you have visual voicemail as a service listed under your account first.
You need to activate it on your phone. If that doesn't work. Make sure the market version is not installed, go to settings/applications/all, scroll down to find the visual voicemail app, select it then select delete data. That should clear things up but you'll probably need to activate it again in your phone dialer.
What happens? does it give you an error or no vmx listed in there?
Also you may want to try google voice, its free and it has some options that T-mobile VVM does not have.
Mine always tells me my phone is associated with another account. I bought it from the 800 number brand new.
Sent from my HTC Glacier using XDA App
nmw407 said:
Don't install from the market. It will fail because Visual Voicemail is already built in to the MT4G.
Go to the dialer, and on the bottom bar, there's a voicemail section. If you already have visual voicemail as a service, then you've got it.
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You have to call TMOBILE and have it activated... it would not WORK on my mt4g either until I called them and had it activated on my phone.... I didnt keep it long though I went BACK to google voice, which in my opinion is clearly superior...
I was having the same problem you are describing, visual voicemail saying it was assoicated with another account. After 20 min with T-Mobile tech support their solution was to send me another MT4G. I have a bad feeling thats not going to fix it though.
jjlean said:
Mine always tells me my phone is associated with another account. I bought it from the 800 number brand new.
Sent from my HTC Glacier using XDA App
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Please post questions in Q&A section.
Received my "new" phone today. Visual voicemail is still broken, leading me to believe it is something on T-Mobiles end. Hoping someone else chimes in with the same problem and maybe a fix.
samsonpwnz said:
I was having the same problem you are describing, visual voicemail saying it was assoicated with another account. After 20 min with T-Mobile tech support their solution was to send me another MT4G. I have a bad feeling thats not going to fix it though.
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ditto - similar/same issue here since basically day one ... seems like when i cycle to Edge/2g network off of 3G/HSPA (i force it to Edge only when I'm at home to save battery since I have fast WiFi) - the visual voicemail more/less stops functioning ... a couple things that fix it (temporarily until the next time I go to Edge and/or restart) is to 1) press the menu button while in visual voicemail and go into settings and uncheck enable visual voicemail and then check it again ... after this is done - I often have to hit the menu button again and press 'sync' ... as long as you have a data connection this works much of the time. def seems to work better on 3G/HSPA than 2G/edge ... if that fails I .. 2) just restart the device ... after I do this - this is when I often see the 'this voicemail was associated with another account' or some crap message when I first click on visual voicemail .. but after re-enabling and syncing again - I'm always good to go..
a serious pain in the @$$ but luckily I've trained most everyone in my life on a diet of mostly email and text so voicemails to me are kind of becoming obsolete ... or I'd probably be more pissed..
IMHO, you should ditch the lousy VVM built in and give YouMail a try. It's free and has so many options. Like the ability to choose a different message based on who is calling, block certain callers etc...
Plus, YouMail has a great free app in the Market.
Mine wouldn't notify me when i had a new voicemail. I just use google voice now and no issues.
Same problem here, I keep getting the message "associated with other account". I already have VM activated, and already set it up on my phone. It's fairly random, as my VM will work normally for x number of days. Then all of a sudden I get that message.
VVM issues
I got my phone when it first came out and could not get vvm to work; I called tech support and they said at first it was on their end. A month went by and I called back and they said things were ok on their end, I had added VVM to my account, and then they (2 different people) tried to get me to download from the market even tho the app is built into the mt4g.
I had enabled vvm when I first got the phone and never worked. So this time, I went into settings (open dialer, choose vvm tab, hit menu button) and disabled it, which then did not allow me to get back into settings. So, from home screen, hit menu, settings, manage applications and found visual voicemail and I believe hit button to clear cache and then rebooted my phone. I went back to vvm under dialer, checked the settings and it has worked ever since....hope this may help someone.
chiilguy said:
I got my phone when it first came out and could not get vvm to work; I called tech support and they said at first it was on their end. A month went by and I called back and they said things were ok on their end, I had added VVM to my account, and then they (2 different people) tried to get me to download from the market even tho the app is built into the mt4g.
I had enabled vvm when I first got the phone and never worked. So this time, I went into settings (open dialer, choose vvm tab, hit menu button) and disabled it, which then did not allow me to get back into settings. So, from home screen, hit menu, settings, manage applications and found visual voicemail and I believe hit button to clear cache and then rebooted my phone. I went back to vvm under dialer, checked the settings and it has worked ever since....hope this may help someone.
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are you sure it was clear cache? because my cache shows 0.00B and as such can't clear anything (button is greyed out) ... are you sure it's not clear DATA?
i've heard of people having problems clearing the data on certain programs and having to hard/factory reset which i would REALLY hate to do at this point just to 'try' something out ..... ?
Thanks for this tip. YouMail is awesome!
CBConsultation said:
IMHO, you should ditch the lousy VVM built in and give YouMail a try. It's free and has so many options. Like the ability to choose a different message based on who is calling, block certain callers etc...
Plus, YouMail has a great free app in the Market.
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No Internet Calling (SIP) account keeps coming up

I have a stock Tmobile HTC G2 on Android 2.3.4. When I attempt to make a call while connected to a wifi network, I receive this message "No Internet Calling Account". This only happens when my phone is on wifi and it doesn't matter if I have wifi calling enabled or not, I still get this message. I have to disable wifi to actually make a call on this phone now.
For reference, I have two HTC G2's. This particular one doesn't have a data plan, so it stays on wifi. Both phones are stock and running 2.3.4 Android.
I remember the first time I tried to make a call after the upgrade to 2.3.4, it popped up with what program to use for the call. I hit what I thought was the green normal phone one, but then I get a warning message that says "No Internet Calling Account" There are no Internet calling accounts on this phone. Add one now? My choice is Add or cancel. If I choose to add it brings me to a screen to add SIP accounts.
I guess I need to figure out a way to keep this SIP (Internet Calling) from being the "default" setting when dialing out while on Wifi? For reference, my other G2 dials out just fine when wifi is connected and uses Tmobile's network like it should, or I can use the WifI calling. It behaves as it should. On this other phone, neither of those options work on this phone. I have to be off wife to actually dial out. I can receive calls just fine though, even with wifi connected.
No help on this one? Someone has to know what is going on?
Yes...it is pretty simple. I'm at work right now so I can't give you the exact details, but go into Menu > Settings > Phone (I believe it's in the phone tab), scroll to the bottom and there is a segment on Internet Calling. Just uncheck Internet Calling as default for all calls; select it to be used just for Internet Calls. That should solve the problem.
So you have a call plan but not data plan correct?
Sent from my T-Mobile G2 using XDA App
beyondx4 said:
Yes...it is pretty simple. I'm at work right now so I can't give you the exact details, but go into Menu > Settings > Phone (I believe it's in the phone tab), scroll to the bottom and there is a segment on Internet Calling. Just uncheck Internet Calling as default for all calls; select it to be used just for Internet Calls. That should solve the problem.
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I had forgot to say I checked yes and yes it was set to ask, but I changed it to only for Internet calls, but still no go. The only other option in there is the "For All Calls".
---------- Post added at 06:05 PM ---------- Previous post was at 06:04 PM ----------
killj0y said:
So you have a call plan but not data plan correct?
Sent from my T-Mobile G2 using XDA App
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Correct, I have a normal Calling plan and texting, just no data on this phone. My work provides me with this number, but I'm not good enough to get data.
Anyway, I've been using this phone like that since Dec, and its never been an issue until the upgrade to Gingerbread.
Have you installed an app called voice changer? If so uninstall it and see if that works, it was causing that same issue on my sons phone. You can also try going to settings - apps - manage apps, choose the app named dialer and click clear defaults.
Now we might be getting somewhere. I do have voice changer downloaded. Don't think I've ever used it. Il drop it off and see what happens. Thanks a bunch
Sent from my T-Mobile G2 using Tapatalk
JC, you nailed it. First I went through and reset the default on the dialer which was one of the things I was trying to do, I just couldn't figure out how to do it.
So the next time I attempted to make a call (while connected to wifi) it came up with 2 options to dial out. One was the voice dailer app, and the other was Dialer, but it had (SIP) behind it. That Dialer was the one I hit the first time around and set it to default thinking there is no way I want the default to be the voice changer, but for some reason it only gives you that SIP option. I'm guessing the voice changer is hogging the standard dial out option.
Since it still appeared that I couldn't call out with just the normal dialer, I went ahead and uninstalled that Voice Changer app and that was it. Its back to the way I'm expecting it!
I'm glad you ran into that with your son's phone as you figured out exactly what the issue was. I don't think I have that app on my other phone and that explains why it wasn't experiencing the same thing.
Same issue, but with HTC Desire 600. I did a factory reset, then restored from Google backup. Now I get that message on every phone number.
I can't find those settings or anything, it's Sense 5 and everything is different here. I have no SIP apps or anything installed on phone. please help

Unable to Remove Hangouts Dialer as Default Dialer

I have an unrooted, Nougat-running S7 Edge, and I'm having a unique problem. (My apologies if this is discussed elsewhere, nothing came up in my search.)
After hard-resetting my phone, I asked Google Now to call someone, and selected Hangouts Dialer. Unfortunately I found out that this practically breaks calling in Android Auto, so I tried to clear the default. I went to both Hangouts and Hangouts dialer, but neither of them have any defaults to clear. I even cleared Google, to no avail. I went as far as uninstalling Hangouts Dialer (which made it revert to the default dialer), but when I reinstalled it, it went back to using Dialer!
Short of hard-resetting my phone again (which I really don't want to do) how do I clear the Dialer as default? What am I missing?

T-Mobile OP6T Dialer Voicemail Can't Activate

Sorry if this might be a dumb post, but I despise tmobile's vvm app because it never notifies me of messages, so I use Google voice. No matter how many times I disable the voicemail tab in the dialer app, it keeps coming back! Is there a way to link the voicemail tab to Google voice so I stop seeing the following error?
There used to be an option for switching the service, but I don't see that here
alexnaoumi said:
There used to be an option for switching the service, but I don't see that here
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If you go into voicemail settings, you can switch off vvm in the stock dialer and the tab won't appear at all, so you won't see the error.
Someone posted a workaround on the Pixel forum that might work by downgrading Gvoice.
https://forum.xda-developers.com/pixel/help/integrating-google-voice-voicemail-t3602633/post72215105

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