I'm trying to install Samsung mobile phone drivers but no matter what I do I miss these drivers when I connect my Samsung Galaxy Y:
CDC Abstract Control Model (ACM)
CDC ACM Data
CDC OBEX Data
CDC Object Exchange (OBEX)
I have googled for solution and I have followed recommended actions (install Kies, install latest drivers, reinstall all, use "have disk" method) on different operating systems (Windows XP, Windows 7) but I got no success.
My phone doesn't boot (I need to flash it with Odin) so I have tried it all in recovery or download mode but I understand it should not really matter as it's Windows issue, not a phone. I'm using original Samsung USB cable.
Could somebody with a working setup could check if they have above devices correctly installed and provide me more information on the driver file? I mean the information from driver details tab in Windows, ie. name of *.SYS file, *.INF file so I could at least check if I have a driver on a disk.
Any other suggestions also welcomed!
Kies is useless & is not required for galaxy y gt-s5360 as it's not supported for firmware flashing on this device so uninstall it
Uninstall any Samsung drivers you have installed from add/remove programmes
Goto my firmware thread at top of Dev section or link in signature
Download & install USB drivers on my thread
Download the firmware from my thread depending on region
Follow the instructions fully
You can manually install drivers if you wish by clicking on unknown device/device with yellow! click have disk & navigate to where you installed Samsung drivers eg c:/programme files/Samsung
It has finally worked (Windows XP)! I have just installed drivers and followed your instructions (with download mode, not recovery mode). Initially I had other unrecognized devices (very generic usb ones) but after a few attempts (usb plug out, usb plug in) the phone has been detected successfully and I managed to flash it. Many thanks!
Sorry, I forgot to mention. I had also removed a battery.
I have the same issue, Could you please paste the links for downloading the drivers.
Related
Hi, based on title above, I'll provide screenshot that the driver (CDC ACM & CDC NCM) didn't found. Kies latest version is installed on my Windows. I tried to connect to another PC, but the same drivers didn't found. I did google about CDC ACM & CDC NCM drivers, but nothing helped.
My OS for my PC is Windows 7 Ultimate x64 and I did custom ROM for my GT-I9500 using Arrow ROM. I tried another ROM (MIUI, CM11) too, seem ROM is not the problem.
p/s: Sorry for broken English.
Hi, I have the same problem. if you have got any fix for this issue please share.
thanks in advance
Use the Samsung USB Drivers from Samsung SDK tools :
http://developer.samsung.com/technical-doc/view.do?v=T000000117
On Windows 8 / 8.1 run in XP compatibility mode. Then reconnect your phone.
EDIT : I can see you have Kies, the problem is Kies. Uninstall Kies first and all of its traces on the system then install the drivers.
Thanks for your reply, Finally found the mistake, Just need to dial *#0808# and need to select AP in USB Settings.
Hey guys. I have a problem with my SGY. Windows does not detect it, tried different cables, but no luck. Running Windows 8.1.
I have also tried it with a different PC, with Win XP, it works. I also ran Live Ubuntu, it also detects it, so it's a problem in Windows.
Tried reinstalling Kies, USB drivers, but it doesn't help, no yellow triangles in Device Manager.
Odin does detect the phone while it is in Download Mode, it is in COM3.
Does anyone know what to do here?
xddxd said:
Hey guys. I have a problem with my SGY. Windows does not detect it, tried different cables, but no luck. Running Windows 8.1.
I have also tried it with a different PC, with Win XP, it works. I also ran Live Ubuntu, it also detects it, so it's a problem in Windows.
Tried reinstalling Kies, USB drivers, but it doesn't help, no yellow triangles in Device Manager.
Odin does detect the phone while it is in Download Mode, it is in COM3.
Does anyone know what to do here?
Click to expand...
Click to collapse
Follow my instructions for how to get windows 8.1 to recognise your phone - links in my signature
Basically
Install Samsung USB drivers from my firmware thread
Remember in Windows 8.1 you have to run the setup in compatibility mode - right click the setup file - click properties - select compatibility tab - select run this programme in compatibility mode for - select windows xp sp3 - apply
Run the setup - it will now run & install
Plug your phone into the rear USB port (any if on laptop)
Now plug in any other USB device that you have already installed eg a USB mouse dongle
Windows 8.1 will now detect your phone
marcussmith2626 said:
Follow my instructions for how to get windows 8.1 to recognise your phone - links in my signature
Basically
Install Samsung USB drivers from my firmware thread
Remember in Windows 8.1 you have to run the setup in compatibility mode - right click the setup file - click properties - select compatibility tab - select run this programme in compatibility mode for - select windows xp sp3 - apply
Run the setup - it will now run & install
Plug your phone into the rear USB port (any if on laptop)
Now plug in any other USB device that you have already installed eg a USB mouse dongle
Windows 8.1 will now detect your phone
Click to expand...
Click to collapse
Thank you for your help, it worked!
So i finally got around to setting up my laptop anew, and i ran into a little snag. I've installed the Motorola device manager 2.5.4.
My XT1562 is not correctly installed as such when connected... (yes, in PTP mode, adb enabled too)
The phone knows it is connected by USB and charges, it works fine on other PCs
Reinstalled Device Manager, nope
Trying different USB port didn't help
Tried different USB cable for the heck of it
Device Manager shows Android Device "Motorola ADB interface" and one unknown "MTP".
Device shows:
The drivers for this device are not installed. (Code 28)
There are no compatible drivers for this device.
Using the auto update for drivers doesn't work. Manually Specifying the folder for the Motorola Device Manager doesn't work, i checked, there are no drivers lying around in there...
To manually specify the driver i would have to know exactly which device that thing is supposed to be. Hm actually let me check that on the other PC brb
EDIT:
Well, ive never even installed the motorola device manager on the pc (win7 x64) and it just works. Does have the ADB device as unknown in Device Manager.
If you are using Windows 10 or win 8.1 follow this guide to disable driver signature enforcement
https://www.youtube.com/watch?v=71YAIw7_-kg
For abd drivers
http://adbdriver.com/downloads/
Then reinstall Moto device manager
I've had them installed with signatures before (It was Win10 x64 before too) no problem. Did they mess that up? Thanks ill try it
EDIT
Didn't work. Rebooted with sigs off, reinstalled 2.5.4, no difference
EDIT2: There was no driver signature warning either
Riiight, after some tinkering (including a driver backup from w7 and restore to w10 solution) i figured out the actual problem. I've installed Windows 10 N, and the optional media pack is required for these drivers to work. Go figure.
Hi
I am a new user for nexus 6p, For the first time I connected my device to Computer running windows 10 updated. My laptop didn't detect the usb and the driver is not installed properly, I tried downloading the latest usb driver but it didnt help , While searching for the driver folder it throws
Windows was unable to install your unkown drive
You can get the USB drivers straight from Google and try to uninstall/reinstall or download Wugfresh's NRT. There is very good driver installation tool and test to confirm you get both USB and fastboot drivers installed properly. Just follow the "Full Driver Installation Guide"
Tonyjaqs92 said:
Hi
I am a new user for nexus 6p, For the first time I connected my device to Computer running windows 10 updated. My laptop didn't detect the usb and the driver is not installed properly, I tried downloading the latest usb driver but it didnt help , While searching for the driver folder it throws
Windows was unable to install your unkown drive
Click to expand...
Click to collapse
Hi... Do you have ADB enabled in developer options? If you don't have developer options enabled, go in: settings>about phone and type 7 times on the build number, then go back in settings > developer options and enable "android debugging".
Plug your N6 on your computer, check your phone screen and allow press ok when it asks to "allow USB debugging".
Does it change something? Is your N6 recognized in device manager? Does the driver updates?
...
So My puter recognizes my phone fine....
Pop opened the configuration and General tab says:
This device is not configured correctly. (Code 1)
A service installation section in this INF is invalid.
To find a driver for this device, click Update Driver.
I try and update the driver using the "Let the puter search" feature and it finds one and tells me:
Windows encountered a problem installing the driver software for your device.
Windows found driver software for your device but encountered an error while attempting to install it.
MPE Device
A service installation section in this INF is invalid.
If you know the manufacturer of your device, you can visit its website and check the support section for driver software.
This is all AFTER I downloaded the latest Google USB drivers and unzipped them.
Phone is set to MTP mode and debugging mode is unlocked and usb debugging is on.
No Go.
Trying to get these drivers installed on windows 10 machine but no matter which driver i choose it always pops up "windows encountered an error while installing driver". im trying to get into qpst file explorer to see the policy_man folder for the carrier policy. im on havoc rom 11 and there is no engineer mode(*#801, *#800) or log kit since im not factory rom. ive tried disable driver signature verify under advanced restart on the pc....no luck same error. ive tried disable secure boot in bios on pc....same error.
ive tried these steps......
1. adb reboot ftm
2. Install (in your smartphone) USB Gadget Tool (https://f-droid.org/es/packages/net.tjado.usbgadget/) and check this modes: ( cser.dun.O , diag.diag, diag.diag.mdm , ffs.adb , gsi.dpl , gsi.rmnet , qdss.qdss , qdss.qdss.mdm )
3. adb shell su setprop sys.usb.config diag,diag_mdm,adb
4. Disconnect and connect your phone usb cable.
5. Go to Control Panel – Device Manager. You will see some unknown device. You should look at the so-called "Oneplus 8T", ignore the others.
Right click on the first "Oneplus 8T" –> Update Driver –> Browse my computer drivers -> Let me pick form a list of available drivers -> Click on I Have Disk -> Show all devices, browse then go to the Qualcomm Drivers that you download earlier. Then do the same to the other "Oneplus 8T". Choose 9018 for both unknown "Oneplus 8T"..
6. Add both ports in QPST Configuration. Only one of them is the one you are going to use. By clicking on EFS Explorer you will know which one it is by seeing X55 Driver in the description.
7. Change carrier_policy and carrier_policy.xml_Subscription01 files
8. adb reboot
stuck on step 5
Hmmm... You do have the regular drivers for the device installed as well, correct?
(ADB) works? Try this - (Let me know if you need 32 bit installer) No need to disable driver signing enforcement.
10.99 MB file on MEGA
mega.nz
64bit - If it needs a password it's GADGETSDOCTOR
If you're getting into the use of Qualcomm engineering tools check out the fine work of KL Joachim Schepke and the #u100 Crew to make QXDM5g and the accompanying Tools available, search QXDM5 , also includes driver autoinstaller.
Uninstall the old ones and reboot first, go actually delete the directory, Qcomm doesn't uninstall very cleanly.
Let me know how it goes,
-L4X$
L!V3_4_XC3SS said:
Hmmm... You do have the regular drivers for the device installed as well, correct?
(ADB) works? Try this - (Let me know if you need 32 bit installer) No need to disable driver signing enforcement.
10.99 MB file on MEGA
mega.nz
64bit - If it needs a password it's GADGETSDOCTOR
If you're getting into the use of Qualcomm engineering tools check out the fine work of KL Joachim Schepke and the #u100 Crew to make QXDM5g and the accompanying Tools available, search QXDM5 , also includes driver autoinstaller.
Uninstall the old ones and reboot first, go actually delete the directory, Qcomm doesn't uninstall very cleanly.
Let me know how it goes,
-L4X$
Click to expand...
Click to collapse
Hey thx for the reply....if you mean the oneplus drivers, then yes they are installed on pc and adb works(command prompt and all that).
i uninstalled the old ones and rebooted...downloaded that file and installed....trying now
L!V3_4_XC3SS said:
Hmmm... You do have the regular drivers for the device installed as well, correct?
(ADB) works? Try this - (Let me know if you need 32 bit installer) No need to disable driver signing enforcement.
10.99 MB file on MEGA
mega.nz
64bit - If it needs a password it's GADGETSDOCTOR
If you're getting into the use of Qualcomm engineering tools check out the fine work of KL Joachim Schepke and the #u100 Crew to make QXDM5g and the accompanying Tools available, search QXDM5 , also includes driver autoinstaller.
Uninstall the old ones and reboot first, go actually delete the directory, Qcomm doesn't uninstall very cleanly.
Let me know how it goes,
-L4X$
Click to expand...
Click to collapse
I have tried this and no luck, this is preventing me from using msm to convert my 8t and possibly unbrick if needed. No matter how I install these drivers this is what I get after reboot
"Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)"
msi laptop running windows 10 latest update
JayTheKid said:
I have tried this and no luck, this is preventing me from using msm to convert my 8t and possibly unbrick if needed. No matter how I install these drivers this is what I get after reboot
"Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)"
msi laptop running windows 10 latest update
Click to expand...
Click to collapse
i was able to get device manager to show the device(kb2005) and update/install the driver for that....however, it does not show another kb2005 device, just shows 2 'unknown device'. when i try the update/install driver for the 'unknowns', i get the windows has encountered an error message
with only the one driver installed(shows qualcomm android modem 9018 in device manager under modems tab), i still cant get qpst tools to work without both drivers. in qpst, it shows the correct driver installed as active phones and shows under ports tab....and theres no port to add with add new port
fosgate24360 said:
i was able to get device manager to show the device(kb2005) and update/install the driver for that....however, it does not show another kb2005 device, just shows 2 'unknown device'. when i try the update/install driver for the 'unknowns', i get the windows has encountered an error message
with only the one driver installed(shows qualcomm android modem 9018 in device manager under modems tab), i still cant get qpst tools to work without both drivers. in qpst, it shows the correct driver installed as active phones and shows under ports tab....and theres no port to add with add new port
Click to expand...
Click to collapse
Sorry I was traveling for a little bit - did you get this handled? Sounds to me like you need to make sure that your USB & or wireless debugging is active and not just charging, you can change it on your notifications to transfer files or something like that
L!V3_4_XC3SS said:
Sorry I was traveling for a little bit - did you get this handled? Sounds to me like you need to make sure that your USB & or wireless debugging is active and not just charging, you can change it on your notifications to transfer files or something like that
Click to expand...
Click to collapse
no problem....i was able to get it working thank you. i ended up switching over to android12 evolutionx rom. i had to do that same mod with carrier files and the phone does now pick up 5g signal and 5g icon in stat bar
fosgate24360 said:
Trying to get these drivers installed on windows 10 machine but no matter which driver i choose it always pops up "windows encountered an error while installing driver". im trying to get into qpst file explorer to see the policy_man folder for the carrier policy. im on havoc rom 11 and there is no engineer mode(*#801, *#800) or log kit since im not factory rom. ive tried disable driver signature verify under advanced restart on the pc....no luck same error. ive tried disable secure boot in bios on pc....same error.
ive tried these steps......
1. adb reboot ftm
2. Install (in your smartphone) USB Gadget Tool (https://f-droid.org/es/packages/net.tjado.usbgadget/) and check this modes: ( cser.dun.O , diag.diag, diag.diag.mdm , ffs.adb , gsi.dpl , gsi.rmnet , qdss.qdss , qdss.qdss.mdm )
3. adb shell su setprop sys.usb.config diag,diag_mdm,adb
4. Disconnect and connect your phone usb cable.
5. Go to Control Panel – Device Manager. You will see some unknown device. You should look at the so-called "Oneplus 8T", ignore the others.
Right click on the first "Oneplus 8T" –> Update Driver –> Browse my computer drivers -> Let me pick form a list of available drivers -> Click on I Have Disk -> Show all devices, browse then go to the Qualcomm Drivers that you download earlier. Then do the same to the other "Oneplus 8T". Choose 9018 for both unknown "Oneplus 8T"..
6. Add both ports in QPST Configuration. Only one of them is the one you are going to use. By clicking on EFS Explorer you will know which one it is by seeing X55 Driver in the description.
7. Change carrier_policy and carrier_policy.xml_Subscription01 files
8. adb reboot
stuck on step 5
Click to expand...
Click to collapse
What did you do specifically to get this working? I'm having trouble on Step 5 as well and I can't detect a device.
Xryphon said:
What did you do specifically to get this working? I'm having trouble on Step 5 as well and I can't detect a device.
Click to expand...
Click to collapse
Have you tried disabling Driver Signing Enforcement when booting into Windows and then installing the driver?
Xryphon said:
What did you do specifically to get this working? I'm having trouble on Step 5 as well and I can't detect a device.
Click to expand...
Click to collapse
#3 command should start like this:
adb shell
su
setprop....
Also disable Driver Signing Enforcement, as you'll have to install driver every time you want to use QPST, with it enabled.