[Q] problem with earphones balance on note 3 galaxy - Galaxy Note 3 Q&A, Help & Troubleshooting

Hello everybody this is my first thread
The device is : Samsung galaxy note 3.
My problem is simply that the volume in the left earphone is louder then the right one . I have read several threads but couldn't find any solutions. I have tested some suggested solutions as:
-retart the device with earphones connected.
-Reset the the device (factory redet).
-turn the plug around, maybe there is some connection problem in the jack.
-sometimes when I plug the earphones half away there is a balance, but the volume reduced.
-when I change the pitch , higher or lower( slower and faster) than normal,the volume increases.
evdrything was Ok this problem occurred suddenly, without any reason.
where is the problem then?
Thanks a lot, at least I understand what is happening, or what happened,but I welcome any solution

ummm....

Have you tested it with different earphones?
Because my earphones always do this after a year. It's the indication that they're dying. (Yes, even 100 quid ones.)

I think I know what's the problem
ShadowLea said:
Have you tested it with different earphones?
Because my earphones always do this after a year. It's the indication that they're dying. (Yes, even 100 quid ones.)
Click to expand...
Click to collapse
Hello ,thanks for the reply
I think that the problem is in the earphones yes,they became dirty after many months of use.I have read other responses and suggestions in other sites after writing my post here, and they said simply that the earphones are dirty and I was looking how to clean them and they say it is simple, that was good news .because it happens with many earphones and they are cleanbable and so the problem is resolved. I will see if this solve the problem.
Thank you again for your reply ,because it reinforce the suggestion I have

Related

Help! No sound trough speaker

Well, that's weird. My friends new XDA 2 is acting up. He lost his soubd trough speaker couple of days ago, and then it came back. Today it happened again. I have no clue what's going on, hard reset didn't help. Any suggestions?
TIA
Has he been using hands free headset? If its anything like the xda 1 the connecter is very problematic and prone to problems.
Yes, very frequently. Looks like that's it. He connected and disconnected couple of times again and now it works.
Hello everyone...
Well, I'm another victim but in this case my MDA2 is muted but not deaf...
I'll explain... Most people with this problem have said that they can't hear nor can be heard when they have this headphones plug problem (i.e. The plug when inserted got the contacts stuck so the system thinks the plug is still inserted).
But in my case the other party DO hear me (this is without using a headphones) but I can't hear them or the system sounds, music, etc. but when I plug my headphones I can hear all sounds with no problem.
The day it failed it was all of a sudden, no water, no bumps, no nothing... actually I was not even using my headphones, so the jack it's out of the equation...
Any ideas?
Well as a matter of fact, about three weeks ago I dropped my MDA2 to the pavement and it scratched the case a bit, but it was working fine for the last three weeks...
Do you think this may be a retarded symptom of the accident three weeks ago?
I'm starting to think the speaker failed or got unsoldered...
Any ideas?
Thanks!!!
Rayan
hi Rayan
i had the following problem: i couldn't TURN UP the volume.
i could move the volume slider, but when i took another look to see if the device did really set the slider to the volume i had set - nada - zero.
volume was down again.
if you encounter the same problems: make it short and give your device a COLD reboot. that was the only thing that did help and gave me back audio.
regards ize|man
Hi izeman,
Well, I even performed a hard reset to factory defaults and nothing!!!
And because of that I'm sure it's a hardware problem...
I just hope it's a simple fixable hardware problem... I'm just wating to get in touch with the guy's at gsmphonesource.com (I have sent SEVERAL emails and voicemails and no one has contacted me back!) :evil: (nice customer service huh? :? )
Well I'll let you know how this story ends... :roll:
Thanks,
Rayan
WHOOOHOOO!
I fixed the problem!!!
Since the guys where I purchased my MDA2 NEVER returned my calls and emails, I got desperate and fix it myself!!! (I know I void my warranty, but it was useless anyway since those *&^%$ guys refused to take my calls)... :evil:
Anyhow, I carefully opened my MDA2 and got all the way into the speaker (which is actually encased in a module with two small gold plated connectors on the top) and cleaned them both, on the speaker module and the motherboard where two matching springs are located. I even carefully pulled the springs to give them a little more "pressure" when assembled.
Well, what can I say... I'm very happy to have my sound back!!!
If someone want to go this route, please let me tell you that it was a pain in the buttocks just to pry open the casing, but now I know how to do it, so drop me a line if you need any assistance... Maybe I will document the procedure with pictures once I have some spare time!... :wink:
(Now I can get rid of my stupid wired headset... It's amazing how those damn wires get to tangle so much!)
Best regards!
Rayan
Sound problems
Hi Rayan,
Good to know you fixed it - I have exactly the same problem; speaker only works intermittently. :evil:
I'd like to take to up on your offer to provide further details; especially how your opened the case without damaging it. :?:
cheers,
Pete
XDA II, Scandisk 512Mb, Plantronics 3000[/quote]
Rayan's fix...
http://forum.xda-developers.com/viewtopic.php?t=8525&highlight=sound+problem

XDA Atom thinks earhones are plugged in

My Atom thinks the earphones are plugged in when they aren't.
If I answer the phone, no sound, presumably because it thinks the earphones are plugged in and is trying to use those.
Activating the start menu or media player has no sound.
The FM Radio starts (which will only happen if it thinks the earphones are plugged in).
But they are not plugged in.
I am currently on ROM 20060426B1WWE.
The same thing happened on ROM 20060105B1WWE, the first ROM I upgraded to.
I know what you're going to say, that there is a hardware fault, either with the earphone connector or the speakers simply don't work.
Firstly, the speakers do still work. If I start the FM radio and set the little button at bottom left to use the speakers as well, they work.
As for the earphone connector, when I had the problem on the 0105B1 ROM, I could fix the problem by performing a hard reset. Sadly this doesn't fix the problem with the latest ROM, but I'm pretty sure that a hard reset doesn't fully reset the device's configuration.
So I'm pretty sure this is not a hardware issue. I think the OS keeps track of whether the earphones are plugged in, and this has got out of sync somehow.
The last time it happened, I did the following:
While I was playing an mp3 and listening with the earphones, I pulled out the connector and the speakers did not start to play as I think they should have. Now, as I said above, it thinks the earphones are connected all of the time.
Anyone seen anything similar, or have an idea of what I can do? I rang O2 and while they admit it is probably a s/w problem, they want me to send the Atom to them. I don't want to be without it for a week or so because it is my phone and I rely on it. So I thought I'd try here.
Thanks,
invisible earphone...
Hey Peter
I've got the exact same issue once...
But the problem i found for mine was that SOMEHOW when I plug out the headset jack, the slightly retarded Atom thinks I have not..
Just plug in the headset again and pull it out slowly... Then try out the phone if its back to normal...
It seems that the Atom is slow in picking up the disconnected headset...
Hope it works for you as it did for me...
Good Luck
Invisible earphones
Hi bulletproof_78,
Thanks a lot for the reply.
I have just tried it and no luck. I pulled the earphones out very slowly.
I think this is one of the biggest problems with any style of MS Windows. They want to cache everything for the sake of performance, and the cache gets out of sync with the thing it's caching. In this case I bet it tries to keep track of the earphone state internally. But if it misses an event like unplugging them, the internal state is different from the thing it is trying to cache.
Anyway, down off the soapbox.
I'll keep in mind what you said, and try it a few times over the next few days.
I might end up having to send it to O2 (all the way up to @#$%^! Queensland) so they can lose it, or replace it with some questionable one that they haven't fixed properly, or god knows what else.
Anyway, thanks again.
Atom thinks earphones plugged in
For anyone listening out there, the problem has gone away.
I don't really know why.
The only thing I did out of the usual was to turn Bluetooth on. The timing was perfect for me to think that this is what must have fixed the problem.
Do you think that might have fixed it? No I don't either.
And I'm reluctant to try to get it back into that state to see if this fixes it because I'm not that confident that this has fixed it.
I sure hope someone else has this problem and O2 or Microsoft hear about it.
I had the exact same problem you did. I fixed mine by very gently running a paperclip around the inside of the audio jack. Problem Solved!!!
I had the exact same problem you did. I fixed mine by very gently running a paperclip around the inside of the audio jack. Problem Solved!!!
hi guys i faced the same problem last week and i had to get it reparied from the repair shop and they informed me that the jack it not working properly and they will replace it with other jack which is used in sonyerricson cell phones as it is the same. I have got it done and now i have no problem.
Please try this method at the last.
Thanks Novice Boy
i tried the paper clip idea and it worked.
About 5mm inside the earphone jack, on the side closest to the USB port, you can feel a small 'bump' (lets call it the g-spot!) as you run over it with the paper clip. Do this with an MP3 playing or something and voila.....the music comes out of the speaker again and the phone rings, i can talk to people again. Seems there is a fault in recognising whether the earpiece is plugged in or out as many have suggested.
MT
Thanks Novice Boy
i tried the paper clip idea and it worked.
About 5mm inside the earphone jack, on the side closest to the USB port, you can feel a small 'bump' (lets call it the g-spot!) as you run over it with the paper clip. Do this with an MP3 playing or something and voila.....the music comes out of the speaker again and the phone rings, i can talk to people again. Seems there is a fault in recognising whether the earpiece is plugged in or out as many have suggested.
MT
Click to expand...
Click to collapse
Even a tooth pick would do :shock: Have not been using my FM radio but decided to try and got this problem! Was carful not to "short" anything inside so used a toothpick and it worked :lol:
Hi, mine is doing exactly the same thing and did intermittently for a while. Now I cannot get phone audio at all! I have even tried flashing the ROM and still nothing. Works perfectly with portable hands free. Do you think the audio plug is shot? Thanks.
awesome!!!
the paper clip trick really work!!! thanks Novice boy !!
I had this problem too, thanks to you guys and now its fixed.
Worked for me too..
Ok...This toothpic thing really works..
But I cant believe that after paying so much...I am encountering problems like these..
Anyone has any idea if the problem is solved for good or now we need to carry a toothpic too with a stylus...
Even mine problem got resolved automatically. I faced it 2 weeks back.
I tried re inserting the Headphone slowly and removingit and everything came back to normal
hey ive also had this problem...the only thing is that my phone doesnt think it has the headset plugged in because when i open the FM radio it says insert headset...it works when the headset is in and when its on speaker phone but other than that i cannot hear the person...i dropped my phone and this happened....i tried all the methods mentioned but its not fixing the problem...im guessing it could be hardware but the speaker and everything still works except for when your in a call...any ideas?
same prob due to wrong adaptor
i have the same problem. it's like the earphone jack is stuck because the fm radio works even without the earphones. sometimes this registry setting works sometimes it does not let me know if it works for you/anybody...
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\System\State\Hardware]
"Headset"=dword:00000000
even i had this problem in my atom exec a few weeks back sorry i saw this now and for a pemanent solution for it is dont put anything inside just apply very little coconut oil on the handsfree connecter and then connect it to ur phone and keep removing and reinserting it for a couple of times and it will work for sure this happens due to dust or some particles getting stuck between those connectors not allowing the mechanism to work correctly hope it helps beacuse toothpick trick works fine but its temp and reoccur
t.stratus said:
even i had this problem in my atom exec a few weeks back sorry i saw this now and for a pemanent solution for it is dont put anything inside just apply very little coconut oil on the handsfree connecter and then connect it to ur phone and keep removing and reinserting it for a couple of times and it will work for sure this happens due to dust or some particles getting stuck between those connectors not allowing the mechanism to work correctly hope it helps beacuse toothpick trick works fine but its temp and reoccur
Click to expand...
Click to collapse
I have the same problem and was very sad until trying the toothpic trick, even thought If I hit my pocket the problem returns, so I will try your recomendation, thanks!
Is there a hardware repair procedure, so maybe this part can be removed and replaced?
Yes it is a hardware problem. The headphone socket is faulty.
I've a HP 6828 - which is identical to Atom. I had this problem also.
Pls check this thread how to solve it yourself:
http://forum.xda-developers.com/showthread.php?t=421982
same problem goes to me to.. at first i'm quite shocked..there might be something damaged..then i insert a tooth pick (scared if i use paperclip could short the electrical terminal inside..) into the earphone jack.hoping a miracle to happen, then few moments, my atom back to normal..

Plantronics Voyager 855 Stereo BT

I have to rave on this stereo BT head set. I have been tying to find one that I like for quite some time really exercising the 30 day return policies. I wanted somthing that had the best of both worlds, regular mono ear piece and an atachable ear bud for the stereo and this one has deffinatly got it right. Best sound yet, best fit and good looking. I was very impresed I think this one is a keeper, oh one down fall the price but still under $120.
I have one since december. It is (was) great, but...
The concept is great. The size too. The sound is OK to good with both earplugs. Problems are:
- the connection of the second earplug with the main one (the one with the battery) is very, very sensitive. After two months of use, it became so loose that I lost contact and couldn't use the stereo anymore. They should have made it like a "screw" plug or even an small USB plug, or RCA plug. The way it is, two small metal plates on the setero plug that have to "touch" another two small metal plates in the main plug is too sensitive and unreliable for real usage.
- two weeks ago, the place where you connected the stereo plug and which now I was using to plug the ear hook broke...
- Now I'm using it just with the earbud... only six months.
Again, great concept, and bad implemantation. I even thought about buying another one and use it more gently, but I guess that's unrealistic. I believe I should be able to put the headphone in my pocket or bag without worring too much.
duplicate, sorry.
southsideservz said:
I have to rave on this stereo BT head set. I have been tying to find one that I like for quite some time really exercising the 30 day return policies. I wanted somthing that had the best of both worlds, regular mono ear piece and an atachable ear bud for the stereo and this one has deffinatly got it right. Best sound yet, best fit and good looking. I was very impresed I think this one is a keeper, oh one down fall the price but still under $120.
Click to expand...
Click to collapse
I found and bought mine (Voyager 855) after searching on the internet...plain white box, plenty of replacement pieces, for onlyl.... ready for this....
$46.00.
The only issue I ever had was making sure it was connected when I needed it, installing A2DPToggle solved that issue, and all is now right with the world.
MBN
PS: got mine at cellphoneshop.net/855.html and have had several coworkers order from them and all has worked out well. Unfortunately, they've been out of stock for about a month now
MustBNuts said:
I found and bought mine (Voyager 855) after searching on the internet...plain white box, plenty of replacement pieces, for onlyl.... ready for this....
$46.00.
The only issue I ever had was making sure it was connected when I needed it, installing A2DPToggle solved that issue, and all is now right with the world.
MBN
PS: got mine at cellphoneshop.net/855.html and have had several coworkers order from them and all has worked out well. Unfortunately, they've been out of stock for about a month now
Click to expand...
Click to collapse
How did A2DPToggle solve what? Mine stays connected most of the time.
SouthSideSvz,
before I installed the toggle, for unknown reasons the connection would drop and I found reconnecting a pain....
A caveat, though, this was happening when I first got the phone and the earpiece....haven't had any problems since then. But I have heard that the BT can drain the battery, so with the toggle I can shut down BT on the phone side too.
How much of it is a crutch, who knows... but I like it!
MBN
MustBNuts said:
SouthSideSvz,
before I installed the toggle, for unknown reasons the connection would drop and I found reconnecting a pain....
A caveat, though, this was happening when I first got the phone and the earpiece....haven't had any problems since then. But I have heard that the BT can drain the battery, so with the toggle I can shut down BT on the phone side too.
How much of it is a crutch, who knows... but I like it!
MBN
Click to expand...
Click to collapse
I just bought this same headset, and have also experienced it dropping connection and being hard to get reconnected. I thought maybe I was doing something wrong. At this point, do you think the toggle app is actually helping the problem?
I'm wondering if it's not just the simple fact that you turn bluetooth off and on, so it sort of resets itself, rather than anything this program does differently. However, I'm more than willing to give it a try!
I have one since about 6 months ago. A friend of mine that works at Plantronics Mexico gave it to me as a present and to test it out.
Honestly it's been a great product, it even survived a trip to the washer machine and it's still ticking!
The only problem I see with this particular set is that the connector on the loop is really flimsy (I'm on my second loop) so you'd better be careful and never let it plugged in while you store it on your pants or backpack, it breaks really easy (maybe it's just because my unit it's a pre-production set) but be careful nevertheless.
The sound is really bassy and loud for such small speakers it has very nice sound range.
The battery lasts for a few days of moderate use on stereo and a few weeks moderate use on mono.
One thing I like about it (which many will find disturbing) is that it isolates all sound from the exterior, so be careful while driving or things like that.
I give a 8.5/10 to this product.
I liked mine as much as you did, but then it didn't last long enough as I explained above.
I do believe they can change the implementation and keep all its good qualities that are many (let's be honest, there is not one other set that is as discreet/small and less cumbersome than this). I would know how to do it, so they just have to be willing to do so, I guess.
Perhaps you can pass my ideas to your friend. I would share them for free...
mbernstein said:
I liked mine as much as you did, but then it didn't last long enough as I explained above.
I do believe they can change the implementation and keep all its good qualities that are many (let's be honest, there is not one other set that is as discreet/small and less cumbersome than this). I would know how to do it, so they just have to be willing to do so, I guess.
Perhaps you can pass my ideas to your friend. I would share them for free...
Click to expand...
Click to collapse
I will pass the info to my friend ASAP. However as far as I know, the Bluetooth Division was recently moved to China...
I remember my pal told me beforehand that this particular model has some (undisclosed) issues (well he mentioned battery not lasting long enough). Same with a newer mono model called Diamond or something like that.
Hey, these are just user's ideas. I'm not talking about engineering stuff.
They seem to be simple things (though you never know) like:
- connection of the stereo earbud: the way it is, it is just two metal plates touching each other. Very easy for things to get loose and lose contact. Happened with me. They either should use a RCA type plug or USB type plug (most likely).
- Also the stereo connection is also used to help support the headset on our ears. Fact is the headset weight is put on...THE STEREO CONTACTS, helping them get loose. So, Ear hook should be separated from connection to relieve it from weight stress.
- they could position the stereo connection where presently is the charger, and perhaps (if possible) make the connection be dual function like the Kaiser, where you can use the mini-USB both to charge and to connect headphone.
My two cents. Seems feasible.
Got my voyager 855 and it's sounds muffled on one earbud (the one with buttons). Using Tilt with one of the hybrid Dutty roms. The one you piggyback to main unit sounds much louder and very clear. Tested also without putting them in ear and with eargels off, switched ears. Anything I can try before requesting a replacement?
Thanks!

[Q] How to determin whethet its HARDWARE or FIRMWARE fault ???

Hi.
Yesterday my phone stopped recognising the earphones/speakers when plugged in ?! It doesn't show the "headphones" icon any more, and even on full volume I can here sound/music only on the left speaker/earphone very silently. I've tried 2 different headphones, 2 different speakers as well ... ale same results.
Is there a way how to determine whether it's firmware/software issue or hardware ???
Thank you in advance.
P.S. : what I did prior to noticing this problem - we have a new sound system in our school that has two places for connection. We were using one of them, but couldn't use the another one, because of lacking cable. Once the cable arrived and we connected the cable to the system - I've tried whether it's working with my phone. It played the sound only in the way, that I've described. So we have tried it with an Iphone (the same results) and later PC, which played the sound correctly. I'm still waiting for response from the Iphone owner, whether he has the same problem - but could the cable/system caused the fault ??? Do you think, that my phone would get damaged by "some current" ???
From what you say, it seems to be an hardware problem. To test this, you can perform a factory reset and if the problem persists it's definitively an hardware problem.
one possibility is you got dust/lint in the earphone socket. the cover broke off on my defy, and i occasionally have to pull some lint out using a toothpick
I've checked that as well, but couldn't see anything there. Well never mind now...I've sold the Defy and bought a new one. Such a great phone deserves that everything is running as it should
Thank you for your help.
Sent from my MB526 using xda premium

Sudden Audio Death

Hello!
Yesterday while travelling, I listened to music for 3-4 hours using bluetooth earphones. After i reached home, I suddenly heard a crackling sound from the top speaker, so I thought of rebooting the phone to see if it would fix the issue. On rebooting, the audio of my phone has completely died. I can hear no audio through wired headphones, bluetooth earphones, or through the stereo speakers of the phone.
Also, when I try to make calls, the Phone app hangs for 4-5 seconds and then dials the number, only to have no audio though the earpiece, with the mic also not working. I tried rebooting multiple times, even did a hard reset, still with no luck.
Has anyone else experienced a similar issue? I have some experience opening up the phone, so I'll be willing to fix it myself if anyone knows the solution.
Yes, I have exactly the same symptoms, although how I got there is different. See in this thread: https://forum.xda-developers.com/nexus-6p/help/nexus-6p-replacing-battery-audio-t3754176.
I'm still no closer to a solution and still don't know whether it's a hardware or software problem. Since my audio problem began coincidentally to when my phone was opened for repair (battery replacement), that tends to make me think hardware damage or failure. Since you have exactly the same issue without any apparent hardware trauma, that tends to make me think software.
---------- Post added at 09:37 AM ---------- Previous post was at 09:05 AM ----------
SoonerLater said:
Yes, I have exactly the same symptoms, although how I got there is different. See in this thread: https://forum.xda-developers.com/nexus-6p/help/nexus-6p-replacing-battery-audio-t3754176.
I'm still no closer to a solution and still don't know whether it's a hardware or software problem. Since my audio problem began coincidentally to when my phone was opened for repair (battery replacement), that tends to make me think hardware damage or failure. Since you have exactly the same issue without any apparent hardware trauma, that tends to make me think software.
Click to expand...
Click to collapse
Here's another thread with similar issue (and no resolution) https://forum.xda-developers.com/nexus-6p/help/audio-output-6p-t3570609
And another... with a supposed mention of a solution https://forum.xda-developers.com/nexus-6p/help/audio-weirdness-t3650819 The author mentions installing Cinema FV-5 (https://play.google.com/store/apps/details?id=com.flavionet.android.cinema.lite) and then using the controls in that app to fix the problem. I installed it, but Cinema FV-5 just crashes on my phone.
And another thread... also with a supposed solution https://forum.xda-developers.com/nexus-6p/help/nexus-6p-audio-playback-error-app-t3476592
Another thread (but no solution) https://forum.xda-developers.com/nexus-6p/help/audio-sound-youtube-doesnt-play-t3447309
Another https://forum.xda-developers.com/nexus-6p/help/sound-mic-dead-phone-crashed-t3338186
I found these by searching this forum only for threads with "audio" in the title. There are others that I didn't link above, but they're older.
SoonerLater said:
Yes, I have exactly the same symptoms, although how I got there is different. See in this thread: https://forum.xda-developers.com/nexus-6p/help/nexus-6p-replacing-battery-audio-t3754176.
I'm still no closer to a solution and still don't know whether it's a hardware or software problem. Since my audio problem began coincidentally to when my phone was opened for repair (battery replacement), that tends to make me think hardware damage or failure. Since you have exactly the same issue without any apparent hardware trauma, that tends to make me think software.
---------- Post added at 09:37 AM ---------- Previous post was at 09:05 AM ----------
Here's another thread with similar issue (and no resolution) https://forum.xda-developers.com/nexus-6p/help/audio-output-6p-t3570609
And another... with a supposed mention of a solution https://forum.xda-developers.com/nexus-6p/help/audio-weirdness-t3650819 The author mentions installing Cinema FV-5 (https://play.google.com/store/apps/details?id=com.flavionet.android.cinema.lite) and then using the controls in that app to fix the problem. I installed it, but Cinema FV-5 just crashes on my phone.
And another thread... also with a supposed solution https://forum.xda-developers.com/nexus-6p/help/nexus-6p-audio-playback-error-app-t3476592
Another thread (but no solution) https://forum.xda-developers.com/nexus-6p/help/audio-sound-youtube-doesnt-play-t3447309
Another https://forum.xda-developers.com/nexus-6p/help/sound-mic-dead-phone-crashed-t3338186
I found these by searching this forum only for threads with "audio" in the title. There are others that I didn't link above, but they're older.
Click to expand...
Click to collapse
Thanks for your reply. I tried to fix the pins on the daughterboard after reading your conversation with another member. The pins seemed fine when I took out the daughterboard, still I straightened 'em a bit. The problem still persists though, no audio whatsoever.
Is there anything else you might suggest?
imrock0 said:
Thanks for your reply. I tried to fix the pins on the daughterboard after reading your conversation with another member. The pins seemed fine when I took out the daughterboard, still I straightened 'em a bit. The problem still persists though, no audio whatsoever.
Is there anything else you might suggest?
Click to expand...
Click to collapse
I wish that I could offer you a solution. When my new (to me) Nexus 6P arrives tomorrow, I'll be free to tear into my existing "audio-free" 6P. I'll examine the daughterboard and probably replace it. The daughterboards are <$15 everywhere I've looked. It's just a guess, but I bet that I could have a bad daughterboard, but not be able to determine that's bad by (my) visual inspection. It could look good (to me), but be bad. Since my audio was lost when my phone was opened to replace a battery, it seems plausible that the daughterboard was damaged in the process. Since the primary mic (maybe all the mics, I don't know) is on the daughterboard, it would certainly explain why the system isn't getting any audio input. Anyway, I feel like the small cost of the board is worth it just to see if that actually fixes the problem.
If that resolves my issue -- or I find anything that does -- I'll certainly let you know. I've bought a new (to me) phone, but I'm not ready to give up the ghost on this one just yet.
SoonerLater said:
I wish that I could offer you a solution. When my new (to me) Nexus 6P arrives tomorrow, I'll be free to tear into my existing "audio-free" 6P. I'll examine the daughterboard and probably replace it. The daughterboards are <$15 everywhere I've looked. It's just a guess, but I bet that I could have a bad daughterboard, but not be able to determine that's bad by (my) visual inspection. It could look good (to me), but be bad. Since my audio was lost when my phone was opened to replace a battery, it seems plausible that the daughterboard was damaged in the process. Since the primary mic (maybe all the mics, I don't know) is on the daughterboard, it would certainly explain why the system isn't getting any audio input. Anyway, I feel like the small cost of the board is worth it just to see if that actually fixes the problem.
If that resolves my issue -- or I find anything that does -- I'll certainly let you know. I've bought a new (to me) phone, but I'm not ready to give up the ghost on this one just yet.
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Good luck fixing your 6P. I hope you get your audio back, and if you do, please report here so we would know a possible solution. If the daughterboard is damaged, shouldn't charging also be disabled since the type-c port is on the daughterboard? Maybe the board is partially damaged. Let's see what results you get after replacing it. I totally gave up on this phone and went back to my Nexus 5. 6P was a good phone, but had too many issues. Now it's just a paper-weight though.
Once again all the best for your DIY fixing.
As written here:
Hi guys, I think I solved the problem.
After a factory reset, my phone didn't play any sound from the speakers (neither the top nor the bottom), couldn't record anything from the mic, couldn't record any type of video with the stock Google camera ("Can't connect to the camera" or 0:00 seconds long videos) and YouTube acted weird sometimes.
I spent to days looking for a solution, and I understood that the problem was in the headphone jack. It remains triggered as if there were headphones inserted, someone resolved inserting and removing a real device in the headphone jack 3 or 4 times, but it was not my case.
I took the phone apart, physically disconnected the headphone jack and then rebooted the device. All the problems are gone! The sounds came back perfectly from both speakers, the camera can now record video and the mic is working. After this test I turned off the phone, reconnected the headphone jack, rebooted and still no problems. The headphone jack works fine too, and YouTube has no problems reproducing videos.
I even tried two factory reset and everything is still working fine! I hope to be helpful to someone, this procedure has solved my problem!​

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