Hi guys!
So while using my phone halfway, it suddenly powered off and died. At first I thought it was something small and tried to power it on again, but unfortunately it seems to be a much bigger problem. I am unable to do anything with the phone at all. It's become a literal brick.
I have not done any rooting nor have I dropped the phone into the water. I dropped my phone a couple of times, but it was with a proper phone cover.
When I tried to charge my phone, the charging light did not come on. I have tried the battery in an external charging kit and it works fine, therefore I do not believe that it is a battery problem.
The lucky thing is that my phone is still under warranty. However, I was told that the SOP for servicing the phone is to remove all personal data during the recovery process.
Unfortunately, I didn't back up the files in my phone because I didn't see any signs that the phone was gonna die on me, so I was wondering if there was any other way to save my data.
I read online that it may be worth trying to use a USB jig to try to force the phone into download mode. Is this possible? Does anyone know where I may be able to purchase one?
Unfortunately, I do not know which specific model my carrier sells, but it's a Qualcomm 2.7 KHz 4G+ note 4. Can't remember the exact firmware it was running on, but it should be the latest stock firmware.
Would greatly appreciate any advice. Thanks!
Is there anyone here who has any advice for me?
royaloyalz said:
Is there anyone here who has any advice for me?
Click to expand...
Click to collapse
jig is basically a 300K ohm resistor across pins 4 and 5, so searching for brand names/judging by marketing descriptions won't help. It can only fix soft bricks for you, specifically it lets you enter download mode where you can use odin to flash stuff you want. It wont help you in any other way.
Now that we are clear, the cheapest ones I could find are these:
http://www.amazon.com/SainSonic-Dongle-Samsung-Captivate-Vibrant/dp/B0053H73JQ
http://www.amazon.com/Download-adapter-Samsung-Galaxy-Unbrick/dp/B008THL0V4
Buy whichever you like
And if its a hard brick, off to the service center you go!
PS: i have no idea about any way to backup from download mode, maybe someone else can help you on that part.
If you are able to dirty flash a rom and get it booting then you can backup all you want. Hope that works for you.
Thanks for the advice!
Unfortunately because I wasn't able to power up the device I had to send it into the service center. They replaced the motherboard and the charging point for me and I got back my phone 4 hours later.
Lesson learnt, always backup your data every day.
Related
Hey there. I have my Galaxy S II (GT-I9100) for about a month, and since a couple of days ago it has been behaving very weirdly about USB and charging.
First of all, the phone thinks it has USB connected at all times. When I go to the settings menu try to enable mass storage it says USB is already connected, even though it isn't!!!
Sometimes when I start the phone it goes to that USB Kies screen and says "connected", when absolutaly no cables are connected AT ALL!!!
When I turn the cell off, remove the battery and plug it back in, without turning the phone on, the recharging battery icon appears, but blinks with a drained battery icon with a yellow exclamation sign and a thermometer which I sincerely have no idea what that means.
It also takes ages to recognize the power charger or when I really connect the USB cable. And finally, when I take them off, it also takes a while to "perceive" they're off and remove the charging lightning from the battery icons.
PRETTY PLEASE, SOMEONE HELP ME OUT, as I don't have time to take the phone to service, and didn't really want to do that
Thanks!!!
This has also happened to me and loads of other SGS2 users! Although usually it only happens sporadically and not constantly. It seems that it's a bad soldering job or dust/dirt has gathered in the microUSB port. You might be able to fix it, if you're *really* careful.
Quote from another thread;
JaX3RiR said:
Last night my phone wouldn't even start charging, so I decided to take matters into my own hands. With the smallest screwdriver I could find, I carefully 'lifted' the tiny PCB in the USB jack while blowing in at the same time. Sure enough, some sand particles fell out, and I haven't gotten carmode'd in nearly 13 hours now. Previously it would do it once every 15 minutes. So far so good, it seems.
Click to expand...
Click to collapse
Thanks for the help... but what is PCB? Is it the connector inside the "hole"?
Tried that and it stopped thinking USB was connected the whole time... on the other hand, it doesn't detect when I connect the USB cable
Lets try keeping 1 thread
Therere are other threads about it.
Read here:
http://forum.xda-developers.com/showthread.php?t=1132588&page=2
StupidIdea said:
Therere are other threads about it.
Read here:
http://forum.xda-developers.com/showthread.php?t=1132588&page=2
Click to expand...
Click to collapse
You can't talk on plural when you only point out one thread. And I've read that, but it isn't the same as my phone doesn't go in "car mode".
My phone's problem only resembled a problem JaX3RiR briefly mentioned in the middle of the thread.
I tried googling it before posting anything anywhere, but couldn't find anything useful.
Please don't try to look like a smartass like that and embarrass yourself. If you got nothing to add to the thread, it's best if you sit out of it. It's much more appreciated when helpful people like JaX3RiR post...
Hi,had the same problem,tried reflashing back to original firmware,but still had the same problem,,the only way i could boot the phone was through recovery mode,(reboot)Had to send phone back for possible repair??cut a long story short they sent me a new phone,,They said they couldnt repair the fault,something to do with the usb charging system,,So i would advise anyone with this specific problem,to send phone back,and get a replacement..hope you get it solved
Thanks mate, I sent mine today as well... I hope they act the same with me, as I'm afraid customer service around here always tries to incriminate the user not to use the warranty...
ghnogueira said:
You can't talk on plural when you only point out one thread. And I've read that, but it isn't the same as my phone doesn't go in "car mode".
My phone's problem only resembled a problem JaX3RiR briefly mentioned in the middle of the thread.
I tried googling it before posting anything anywhere, but couldn't find anything useful.
Please don't try to look like a smartass like that and embarrass yourself. If you got nothing to add to the thread, it's best if you sit out of it. It's much more appreciated when helpful people like JaX3RiR post...
Click to expand...
Click to collapse
There is no reason to be angry, I'm just trying to help, and just wanted that we all post in one thread, so it would be easier to track later.
I just posted longest thread. Here is another one if it helps to justify:
http://forum.xda-developers.com/showthread.php?t=1151863
I'm pretty sure you have the same problem. Sometimes Vlingo starts, sometimes phone thinks its charging, when trying to boot it shows battery image and won't boot, can boot only recovery and do restart from there.
Get of the high horse when people are trying to help you.
Are you sure you didn't connect USB cable upside down or bended USB port with the cable?
I have no idea what Vlingo is, and obviously I didn't connect the USB cable upside down. I don't think I bended the port with the cable since it still recognizes the cable for charging or booting and going directly into Kies mode, for example.
I am not on any high horse when people try to help me, as you could see my response towards the guys above. Your post wasn't sounding helpful at all, you were just sounding like "hey, you dumass noobie, don't open a new thread for yourself, check the forums first".
By the way, I also took a look at that thread you posted before posting mine, but I have no idea what is "car mode" on my phone...
Sorry if I sounded rough. I thought it is similar issue, so I posted link to longer thread. I had this issue myself.
Peace. Let us know what the service say .
This happened to me one week ago while on holiday....that temp indicator while charging plus the other stuff you mention....
Plus the phone went into flight mode and won't come out....
Got home and did a reset and phone now doesn't recognise sim card...
great phone but I'm a little disappointed
stevee1953 said:
Hi,had the same problem,tried reflashing back to original firmware,but still had the same problem,,the only way i could boot the phone was through recovery mode,(reboot)Had to send phone back for possible repair??cut a long story short they sent me a new phone,,They said they couldnt repair the fault,something to do with the usb charging system,,So i would advise anyone with this specific problem,to send phone back,and get a replacement..hope you get it solved
Click to expand...
Click to collapse
Hello,
Had the same problems aswell, only mine had a bunch of other problems aswell:
When I shut down my mobile it restarts itself and then shows a yellow exclamation mark with an tempgage. Only way to turn on my phone is to connect it with the charger, turn of my phone again, remove the charger and then the phone turned itself on again but without the temp gage.
My phone also thinks its charging when it is not, and when I am actually charging it, its not charging.
Also my PC does not recognize my phone so I am not able to update it.
I have also sent my phone for a repair, I will keep you guys posted.
greets from the netherlands
Yep, mine only got fixed by going into service. It got its mainboard warranty switched.
T- Mobile sent me a replacement phone
They seemed to know the symptoms when I explained what was happening
Same fault for me. Mainboard replaced, works fine now.
Sent from my GT-I9100 using XDA App
How did you guys get it fixed? Did you have to ship the phone out somewhere? How long did you have to wait to get it back? What was the process?
Thanks.
Mine is going to be repaired in two weeks.
I was the 8th SGS2 since tuesday which came in the repair center.
The repair guy said it is a manifacturing fault.
The phone gets hots, and outside temperature is cold, so it makes moisture in the phone.
This cause the phones power management to get fu up (SGS2 has a small battery inside of it, and that gets fu up). Only fix is replace hardware, but 9 of 10 times Samsung gives the fault to the customer. They say it has water damage and can't be fixed in warrenty...
I'm going to write a huge article about it, and I hope it will get published by a lot of site's soon. Phones he admitted having the problem: SGS1, SGS2 and SGSN.
I charged my GS2 2x by USB and it's discharged faster than by the sector
The USB power isn't enough for charge up the GS2 correctly
Are you guys suffering from rapid battery discharging, i have all of the above symptons but my battery drains within hours...I`ve even bought a brand new battery off ebay that is exacly the same issues... I`d like to send it back to O2 but i`ve rooted and flashed custom firmware...
I have two Galaxy S gt-i9000m both with Bell and I live in Newfoundland which is the 850mhz radio as well.
One phone became bricked few months ago when I started getting random reboots I changed rom, it converted fs from rfs to ext4 and recovery gave some screens to go through but at this time I was only new, I messed up and my internal sd started causing issues. It was when gingerbread first arrived
I used odin to flash a number of firmwares, but now I feel I was not doing odin correctly, regarding bootloader and partitioning, anyway what ended up making the actual "BRICK" was when I flashed a vibrant rom and rebooted, now its a perm black screen.
If I have a fully charged battery and leave in, it dies overnight, If i plug usb in, the motherboard heats up very noticably, but no sound, no connection through device manage, nothing at all, no matter what tricks or buttons I try.
So not I have another identical phone that works perfectly. I have been researching if there was a way using my good phone to flash a chip, or solder something together could I fix it but I could not find any relevant info.
So I am left with the jtag/riffbox.
Can someone do this service for me, I dont want to actually buy one just to use it once, or can someone help me fix my bricked galaxy s, I will pay you for info that helps as well as put videos up, etc.
Please I have been last 4 months trying when I have free time, someone that knows how to help me, please do!!!
Thanks,
Dave Husk
709.764.7890
**EDIT**
I would love to work with someone, I attached pictures of my phone's internal parts including chip shots, and i also took a picture of my sim card writer, which is a serial to usb device and I'm sure somehow I can solder together to make a device to help unbrick our SGS's, I am even willing to send free of charge to the next person in need, and pay for shipping to continue the good will as every bricked SGS owner deserves HELP!
**EDIT 2**
I also already have a Download mode jig, the 301k resistor here as well
Does the download jig do anything?
If not your into specialized territory with the jtag stuff. I would add to an existing thread on that and hope someone is still watching it.
G
There are jtag shops in TO that can do it (on xda somewhere) and you could likely ship it to them and get the service.
Hi there,
My phone not turning on not without battery and SD not with home and volume+ and power button not with both volumes and power nothing at all not even vibrating when charging I am not sure if it's the battery but it was charged before I rebooted once rebooted it didn't turn back on I am on aurora ics and cwm.
I didn't have any problems with it partitions might of been wiped but I guess this would leave me with access to bootloader or anything or a vibrate on charge at least it happened as I was formatting another device but put the wrong sd on ubuntu so I started to think it might be the battery except it was charged unless it decided to leak all the charge in no time.
Also it doesn't do anything on usb or charge connection no vibrate no led no light buttons no nothing just nothing.
Sounds like my issue...
If in fact you did format the whole 3.69gb partition, then you wiped the phone.
So far, my only recourse has been to attempt a JTAG and install a bootloader.
I'm thinking that maybe I can try some form of "wire trick", like the ones used on the HTC Sensation, but I don't want to blow it up by shorting something unrepairable.
If you find another solution, please reply as it would be helpful to others.
PoXFreak said:
Sounds like my issue...
If in fact you did format the whole 3.69gb partition, then you wiped the phone.
So far, my only recourse has been to attempt a JTAG and install a bootloader.
I'm thinking that maybe I can try some form of "wire trick", like the ones used on the HTC Sensation, but I don't want to blow it up by shorting something unrepairable.
If you find another solution, please reply as it would be helpful to others.
Click to expand...
Click to collapse
nope i didnt format 3.96 gb it was 3 mb and it was shown as linux cd gadget also it worked afterwards until i rebooted next day then blackness the thing is i cant seem to find a battery to try with so i need to try everything first
The one I have here wouldn't start charging the battery until I force-fed the battery directly. (use a 4-5v charger and directly charge the battery for a couple of minutes).
Mine worked, but I made the mistake of formatting the entire partition (3.69gb), so now the phone does absolutely nothing.
PoXFreak said:
The one I have here wouldn't start charging the battery until I force-fed the battery directly. (use a 4-5v charger and directly charge the battery for a couple of minutes).
Mine worked, but I made the mistake of formatting the entire partition (3.69gb), so now the phone does absolutely nothing.
Click to expand...
Click to collapse
I am a bit confused here so now when you plug it you can do something to it since it's charging? I guess I never did the 3.69 thingy if I am not mistaken..So lemme ask you if I tried the wall outlet for example instead of the USB to tv or laptop would that help to start it? I am thinking of replacing the battery and see what happens that's if I can find it here in Turkey the Turks always into the newest phones so this one is ancient to them to find a battery for...
Mine is in the same state. But I know that in my efforts to get it to start again I accidently wiped the the entire partition. Can't turn it on, can't get a pink screen, not a thing and haven't beenable to find any solution. So I guess all I can do is sit back and check the postings to see if anyone else has the same issue and knows of a way to restore the boot partition.
Burtrum57 said:
Mine is in the same state. But I know that in my efforts to get it to start again I accidently wiped the the entire partition. Can't turn it on, can't get a pink screen, not a thing and haven't beenable to find any solution. So I guess all I can do is sit back and check the postings to see if anyone else has the same issue and knows of a way to restore the boot partition.
Click to expand...
Click to collapse
I'm thinking of trying to run MTTY 1.42 and talk directly with the qualcomm chip to send the boot files myself, but I need to know what I need and where it goes first.
I did this with the HTC Kaiser (AT&T Tilt) with some success.
That was on Windows XP though...not sure if it will run correctly on Win 7.
PoXFreak said:
I'm thinking of trying to run MTTY 1.42 and talk directly with the qualcomm chip to send the boot files myself, but I need to know what I need and where it goes first.
I did this with the HTC Kaiser (AT&T Tilt) with some success.
That was on Windows XP though...not sure if it will run correctly on Win 7.
Click to expand...
Click to collapse
help me i have the same issue....
service
May be best option is to take it to service center.
So today my Likely 1 month old S5 showed the unpleasant behavior to not charge...
Well yes i tunred it on and of
And yes i took out the Battery fpr more than 5 minutes
and yes i Tryed another Charger.
It sumes up to no, no, no and no,
But i Noticed that if i turn it off and plug in the Charger it´s Pulsing sometimes there is a Battery with a Exclamation Mark in the Middle.
So anyone who can help me? is it a softwar thing or a Hardware? i got still Warranty on this little piece of... I realy Considering buying an HTC one M8 or a Sony Xpreia Z2 instead....
Thanks for your help in Advance
Greetings Darkmind
Darkmind82 said:
So today my Likely 1 month old S5 showed the unpleasant behavior to not charge...
Well yes i tunred it on and of
And yes i took out the Battery fpr more than 5 minutes
and yes i Tryed another Charger.
It sumes up to no, no, no and no,
But i Noticed that if i turn it off and plug in the Charger it´s Pulsing sometimes there is a Battery with a Exclamation Mark in the Middle.
So anyone who can help me? is it a softwar thing or a Hardware? i got still Warranty on this little piece of... I realy Considering buying an HTC one M8 or a Sony Xpreia Z2 instead....
Thanks for your help in Advance
Greetings Darkmind
Click to expand...
Click to collapse
Take it in for repair mate, it could be the battery, usb charging port or even your phone. No way we can tell from here. Btw i think the S5 is a great device, you`re just unlucky, it can happen sometimes.
gee2012 said:
Take it in for repair mate, it could be the battery, usb charging port or even your phone. No way we can tell from here. Btw i think the S5 is a great device, you`re just unlucky, it can happen sometimes.
Click to expand...
Click to collapse
thanks for reply. does it matter rthat i rooted it with towelroot?
Darkmind82 said:
thanks for reply. does it matter rthat i rooted it with towelroot?
Click to expand...
Click to collapse
To be sure try to unroot in the TR/superSU app, flash a stock rom and data factory reset.
As the follow up reply above suggests, you need to start by separating software from hardware issues. You can probably find out a lot more information by looking at the system log i.e. run a logcat to get more verbose details about the charging error. Depending on what you find there, you could proceed to steps such as resetting the battery stats or the suggestions that follow in this post.
If you aren't willing to do a logcat then the first thing that you should try is booting to recovery mode and wipe the system cache That may well resolve your issue right there.
If not, then heed the advice in the previous post. Backup anything important to you, then flash a 100% stock ROM, followed by a factory data reset. If that resolves the issue then the cause was almost certainly corrupt system files or settings.
If the problem still remains, then you have to start looking at hardware causes, starting with trying a different cable, different battery, gently rocking the cable in the USB socket at the base of the phone to try and discern if the pins are bent or making irregular contact, etc.
Whether the problem would be repaired free of charge under warranty is uncertain as we don't know yet if the cause is an unexpected failure or something that might be attributed to abuse e.g. dropped phone or damage to the USB port from rough use.
.
Hello
I was trying to flash the official android L on my note 3 n900w8. I believe I hard bricked the phone because the phone is not responsive. It does not turn on at all. Does not charge. No signs of life! Only when I plug the phone into my pc, the pc recognizes it under the name QC BULK.
I researched a lot about this problem and I found the SD card method. Tried it, and still does not work.
There is another method where you open the phone and find a resistor located near the camera, but I can't seem to find that resistor.
I bought a ''jig'' piece hoping that it will boot the phone up, but still no response. DEAD!
The only solution left is to ''Jtag'' it, but before I pay 60-70 dollars, do you guys have any ideas/solutions??
please please help!!:crying:
Thanks!:highfive:
xhamadeex said:
Hello
I was trying to flash the official android L on my note 3 n900w8. I believe I hard bricked the phone because the phone is not responsive. It does not turn on at all. Does not charge. No signs of life! Only when I plug the phone into my pc, the pc recognizes it under the name QC BULK.
I researched a lot about this problem and I found the SD card method. Tried it, and still does not work.
There is another method where you open the phone and find a resistor located near the camera, but I can't seem to find that resistor.
I bought a ''jig'' piece hoping that it will boot the phone up, but still no response. DEAD!
The only solution left is to ''Jtag'' it, but before I pay 60-70 dollars, do you guys have any ideas/solutions??
please please help!!:crying:
Thanks!:highfive:
Click to expand...
Click to collapse
First of all, SM-n900w8 don't have OFFICIAL android L atm. I don't know what you flashed :silly:
xhamadeex said:
Hello
I was trying to flash the official android L on my note 3 n900w8. I believe I hard bricked the phone because the phone is not responsive. It does not turn on at all. Does not charge. No signs of life! Only when I plug the phone into my pc, the pc recognizes it under the name QC BULK.
I researched a lot about this problem and I found the SD card method. Tried it, and still does not work.
There is another method where you open the phone and find a resistor located near the camera, but I can't seem to find that resistor.
I bought a ''jig'' piece hoping that it will boot the phone up, but still no response. DEAD!
The only solution left is to ''Jtag'' it, but before I pay 60-70 dollars, do you guys have any ideas/solutions??
please please help!!:crying:
Thanks!:highfive:
Click to expand...
Click to collapse
Yes, I agree with Joku1981, do you even know which file have you flashed?
Everything you said has "brick" written all over it...
Can you get into the download/recovery mode?
If download or recovery mode is accessible, there may be a solution... Just don't ruin your phone by opening it and not knowing how to assemble it back afterwards...
Cheers!
unfortunately I cant access recovery mode nor download mode.
The phone would not even turn on.
I flashed the n9005 which should work on n900A phones. I dont think this is important now since the phone would not even turn on. If only there is a way to access download mode, I will be able to fix it.
As I said, the computer recognises the phone as QC BULK!!
xhamadeex said:
unfortunately I cant access recovery mode nor download mode.
The phone would not even turn on.
I flashed the n9005 which should work on n900A phones. I dont think this is important now since the phone would not even turn on. If only there is a way to access download mode, I will be able to fix it.
As I said, the computer recognises the phone as QC BULK!!
Click to expand...
Click to collapse
I think you own a beatiful PAPERWEIGHT, sorry :silly:
Joku1981 said:
I think you own a beatiful PAPERWEIGHT, sorry :silly:
Click to expand...
Click to collapse
what about Jtag????