[Q] SGH-I377M on WIND Mobile - Crash Help - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Hello everyone,
My friend bought a SGH-I337M off of Kijiji. He's unlocked it and activated AWS to work on WIND Mobile. He still has a couple problems though:
1. He cannot make phone calls
2. After sending an SMS, the phone will eventually crash to a SAMSUNG logo and reboot.
After the phone reboots, the phone will freeze and the prompt "The process system has crashed."
Now as I'm typing this, after a factory reset, the phone has crashed by itself to the SAMSUNG logo, without any interaction from me beyond the initial setup. Data on WIND does work.
He is on 4.4.2 and his baseband version is I337MVLUFNI2.
Kernel number is 3.4.0-2767305.
Build #KOT49H.I337MVLUFNI2.
SE is Enforcing.
Secure boot type is SAMSUNG.
I've only had experince flashing ROMs and such on a S2, and I've bricked an S3 by not knowing what I was doing and using Triangle Away, so I would like to avoid a repeat of that.
He still has stock recovery.
If someone could give me some links and maybe explain what I might need to do, the help will be most appreciated.

Since I wasn't sure what he had done, I started from scratch and flash CF-AutoRoot, then CWM, and then GoldenEye ROM, then the TLS-I337MVLUFNI2. This seems to have fixed the random crashing, however he cannot make calls. I can answer on my phone, but there is no audio, and his phone has no audio either.
Does anyone know what the problem might be at this point? We can't test any other carriers as I only have regular SIM cards. Could it be a mic problem? The phone is second hand.

sirp0p0 said:
Since I wasn't sure what he had done, I started from scratch and flash CF-AutoRoot, then CWM, and then GoldenEye ROM, then the TLS-I337MVLUFNI2. This seems to have fixed the random crashing, however he cannot make calls. I can answer on my phone, but there is no audio, and his phone has no audio either.
Does anyone know what the problem might be at this point? We can't test any other carriers as I only have regular SIM cards. Could it be a mic problem? The phone is second hand.
Click to expand...
Click to collapse
Check here if you haven't already:
http://forum.xda-developers.com/showpost.php?p=41738642&postcount=1

Related

Not Registered on Network

Hi guys,
I recently picked up a used S4 on Craigslist for cheap because the guy "screwed up" using Odin and flashed something that caused his phone to not register on any networks. I figured, what the hell, it's cheap enough and I might be able to restore it. So far I've restored the Rogers firmware over Odin and tried installing a custom rom/recovery too. I'm still getting this problem unfortunately. The IMEI reported with *#06# and in the status screen does match the sticker on the inside of the phone.
So I'm sure everyone's going to suggest that the phone was stolen and the IMEI has been blacklisted. My provider (Fido/Rogers) apparently doesn't care if the IMEI is blacklisted, they'll let it run anyway. I called up Fido anyway (since I'm a Fido customer) and asked them about the IMEI of this phone and they say they don't have any record of anyone calling in reporting it stolen and they don't have an IMEI database so she didn't have much to say about it.
Does anyone have any other suggestions? I've also flashed just the kernel, and I will flash a modem onto it too. I know my SIM card works, and both my SIM card and the last owners SIM cards don't work. I know the radio works because it picks up the emergency signal fine, and the SIM tray isn't damaged because when I put in my Fido SIM the Fido APN's automatically come up, as well as the lock screen goes from "No SIM inserted" to "unregistered SIM." Could my EFS partition be borked? Wifi works and IMEI shows up correctly.
The buyer said he would take the phone back if I can't fix it, but I want to try a bit more before I give up. If anyone has any ideas or suggestions, that would be great. Thanks a lot in advance XDA!
Summary:
-Used S4
-Owner flashed something wrong in Odin
-Gets "Not registered to network" error, unregistered SIM error
-Tried restoring
-Tried new ROM/Recovery
-Carrier says IMEI is fine, also tried directly registering the IMEI to my account
-IMEI is correct in settings/sticker on back of phone
-Wifi/everything else all works
Sounds like it's SIM locked to a different network. Try the the guide here: http://forum.xda-developers.com/showthread.php?t=2285431
MatinatorX said:
Sounds like it's SIM locked to a different network. Try the the guide here: http://forum.xda-developers.com/showthread.php?t=2285431
Click to expand...
Click to collapse
My girlfriend has a Bell sim, which when we insert, gives us the "Please enter unlock code" screen.
My sim does not do that. I know this device is for my carrier, but I figure the easiest way to get this going is to just unlock it and see if the problem persists on other networks.
I've tried that unlock tutorial before. The first time I tried it, when I just got the phone from the previous owner, it said "Golden-backup does not exist" so I couldn't do the restore step of that guide. After Odin-flashing everything and starting over, I can't even get into the UMTS menu anymore! I'll try another restore and give it another go though.
Edit: Another problem. I did a restore again using Odin and notices that it never properly wipes the phone. When I finish flashing, my Wifi still autoconnects on first boot, and every few seconds, a process crashes causing the phone to freeze. Has anyone heard of this kind of problem before?
Quick update:
Managed to Odin-flash it to the earliest firmware I could find for the phone without any crashing or freezing problems. Trying to do the network unlock method mentioned online. It does not work, even though I'm following the instructions to a T. Could it be that my EFS partition is borked and that the NV rebuild can't happen, meaning my radio configuration would also be borked?
Edit: Oh and when I booted up my phone for the first time, the phone was actually ON Fido! But within a few seconds, it went back to "Emergency calls only."
Hmm, that is some odd behavior, and definitely not a carrier lock. Shame it's never that simple to fix.
Not quite the same as your issue, but I lost my ability to make and receive calls after flashing a newer modem on an AOSP firmware. Flashing custom kernels, older modems, the latest stock rom and kernel were no help at all. I tried everything I could think of short of groveling. In the end the only way I got everything working again was to flash the original factory firmware my phone shipped with, factory wipe it from stock recovery, then flash it again. If you've already tried that (and I'm guessing you have), consider contacting Samsung regarding warranty. They've been really good to me in the past, even with second-hand phones.
I can confirm that Odin doesn't clean everything out. In my trials I also noticed that flashing via ODIN without a factory reset presented no setup wizard, caused lots of FC's and left some previous files hanging around.
Sounds like a bad sim tray.
Sent from my SAMSUNG-SGH-I337 using xda premium
make sim fit tighter
graydiggy said:
Sounds like a bad sim tray.
Sent from my SAMSUNG-SGH-I337 using xda premium
Click to expand...
Click to collapse
I had trouble with my handset after it got run over in the street, making it's otterbox earn it's money. The only bad symptom after that episode was Emergency calls only kept recurring.
I cut a tiny square of transparent scotch tape, avoided touching the sticky side, and placed it squarely on the SIM chip's backside, to make it fit the sim slot more snugly. It sounds like you should try stacking two or three layers on your chip as it sounds to be more loose than mine is.
Hi everybody! Thanks for all the help trying to fix it! It ended up being that the guys the previous owner had unlock it used the debug-menu unlock method and my phone was one of the ones that doesn't accept it. Lots of other people complained about similar problems as me in the free unlock method thread. In the end, I paid for the FastGSM USB Unlock method and it fixed the problem.
OH MY GOSH YOU JUST SAVED ME from buying another phone!! THANKS so much.. I added 3 layers of tape on the back of my sim and it works!!! weird.. cause I have the Dual Sim.. and it was the first sim that would not work. the second sim was fine.. anyways.. THANKS SO MUCH!!

No sound on phone anymore - Solved

so I spent yesterday trying to get my bell Galaxy s4 unlocked so I can use it on rogers
when I got the phone I updated to 4.3 right away not knowing the issues it would give me
after trying long and various roms I decided to flash stock 4.2.2 thru odin
my phone went from 4.3 on i337vlluemk6 baseband to 4.2.2 on i337mvluamdj baseband
I was then left with a new issue....... I now couldn't enable wifi
so I flashed another rom and wifi was able to be enabled no problem(did not change baseband)
to my surprise I was able to unlock the phone successfully now using region lock away.
"VICTORY IS MINE!" I proclaimed
until I noticed something................I now have no sound coming out of my phone. I tried another rom and still no sound.....so I flashed stock thru odin once again. Again the wifi doesn't work and there's still no sound
anyone know what might cause this or how I can fix it? Phone isn't of much use to me if I can't hear it lo
Edit: thru scouring google I was finally able to find a solution on here. Apparently I just had to reflash stock 4.3 and it now works
another thing
even though the phone is unlocked I 'm not able to dial out on it
doing so caused the phone to lock up
this happens in stock as well as 2 roms I tried
the data connection works just fine and I'm able to browse the web with my LTE
I dunno if this helps anyone but if I go in to service mode I can't even select audio as an option.
It's there (number 5) but if I choose it it does nothing
Same issue
I have the exact same issue. I was trying to get to Google Play Edition which I have done many time before, but this time the baseband version changed. Now I also have no sound, so wifi and my phone is locking up when I make or receive calls. HEEELLLPPP!!!!

no sound, no Google now, no voice search, no YouTube, help

Ok so I been trying to unlock my phone to use it with gosmart, so I have been flashing all types of stuff to my phone lately so I'm not sure what caused it but I have no sound or Google now or youtube anything that requires sound to function. Google now and YouTube open but trying to search or start a video doesn't work.
Tried flashing all types of ROMs to fix it to no avail. Also failed at getting it to work on go smart (T-Mobile mvno) as well. How do I fix my mic and sound problems? Also while I asking, since they all have the same hardware why can't I just flash a T-Mobile ROM and T-Mobile baseband and just use it as a gsm device?
I had the same issue
I followed this guide
Spiricore’s Extra Safe Root-To-ROM Guide
search for it and follow it exactly and it will fix your phone.
I had the same exact issue along with my dialer freezing, did this guide and now I am working again. I think when I was flashing I wasn't wiping the phone good enough, this guide tells you to wipe each thing 3 times even though its tedious I did it and it worked when nothing else did.
Nope didn't work. Wiped everything multiple times and reinstall cm nightly, didn't work
liquidmetalix said:
Also while I asking, since they all have the same hardware why can't I just flash a T-Mobile ROM and T-Mobile baseband and just use it as a gsm device?
Click to expand...
Click to collapse
The reason why you can't just flash a TMO rom is because they don't have the exact same hardware, there are carrier specific options in the kernel. I repeat, do NOT just flash a TMO rom over your Sprint S4, it will brick. (I've done it to my S3 and it didn't go so well.) If you want the GSM rom, make sure you either flash a Sprint kernel over the TMO rom immediately without rebooting, or (I would recommend) exchange the boot.img files from a Sprint rom over to the TMO rom and remove the device checks. But if anything happens (if you brick) you're on your own.
As for the first question, you can try flashing over a different kernel and make sure it's either aosp or tw depending on your rom. Also wipe data+dalvik+cache. I haven't had that happen to me though...

No Sound or Make Calls / Receive on Samsung Galaxy S4 GT-I9505 after flashing

Hi,
When I was receiving a phone call only the vibration was working, no sounds, I couldn't slide the screen to answer properly, which means that I was able to slide, but the round icon of the slide could not catch the phone green icon. I could play no sound at all on videos, spotify, alarm, etc.
Currently settings about my phone:
Samsung S4 i9505 - 4.4.2
Baseband: i9505XXUFNBH
Bootloader: I9505XXUBMG4
Any fixes? People saying different things and really want a well explained correct answer. I've had previous problems and really just want to get this sorted
hamzzzzz said:
Hi,
When I was receiving a phone call only the vibration was working, no sounds, I couldn't slide the screen to answer properly, which means that I was able to slide, but the round icon of the slide could not catch the phone green icon. I could play no sound at all on videos, spotify, alarm, etc.
Currently settings about my phone:
Samsung S4 i9505 - 4.4.2
Baseband: i9505XXUFNBH
Bootloader: I9505XXUBMG4
Any fixes? People saying different things and really want a well explained correct answer. I've had previous problems and really just want to get this sorted
Click to expand...
Click to collapse
Try to download this file and flash it via odin by selecting phone
Repulsa said:
Try to download this file and flash it via odin by selecting phone
Click to expand...
Click to collapse
Thanks. This sorted the issue. Thanks given.
The Thread can be closed
hamzzzzz said:
Thanks. This sorted the issue. Thanks given.
The Thread can be closed
Click to expand...
Click to collapse
No worries Next time,If your flashing the latest modem flash only GSM modem . Not wifi fix/LTE or package combined, so you wont get any problem with your sound. Have a nice day .
...
absolutely no sounds & call function after flashing
Hello,
A few days ago I flashed my Galaxy S4 with the last cyanogenonmod using their flashing software. Then my phone was unlocked but I couldn't access the data internet from my new provider's sim card (3G).
Then I tried to reflash the original version to unlock the phone from the correct provider (Meteor Ireland).
Problem is that I am using Mac OS and have no access to a windows. So I used Heimdall 1.4.0.
From the begining, and I tried with many different ROMs, but I can never install the aboot partition. everything else flashes correctly. But now my phone network is working perfectly, except that I have absolutely no sound any more. The call application crashes, no alarm, no sound during boot, no videos that can be played and when I'm using the music app it says the format of the songs is not recognized.
I think the problem comes from the ABOOT partition missing, as I tried the other NON-HLOS as you said earlier. Sadly this GSM only version didn't fix the sound / calls and just deactivated my wifi.
I am a bit lost here, I was thinking about reinstalling a cyanogenonmod via heimdall to check if the aboot works there, because when I reinstalled cyanogenonmod via the software the issues weren't fixed.
Here is the detail of my phone, if someone can help me get through that I would really appreciate it :
SAMSUNG Galaxy S4 - GT-I9505
Region : Ireland
Provider : Meteor
Baseband version : I9505XXUENAA
Build number : JSS15J.I9505XXUENAA
Thank you very much

[Q] SIM card broke my two phones (can only make calls while just 2g is enabled)

Hi, I recently started having trouble with my gf's phone (Nexus 4 running lollipop 5.0, lte enabled, tmo). It started shortly after I enabled a SIM lock pin on the sim, but not sure if that's the cause or not... The phone started to intermittently drop signal, and would not make calls (it would just appear to be dialing, but you'd hear no ringing and never connect). When I'd restart the phone, I could usually make a call. I tried to fix it by restoring everything the stock image, rechecking the apn, making sure stock radio was installed, etc, but the problem persisted and eventually got to the point that voice calls did not work at all. LTE and data worked to get onto the internet, but once a call was attempted to be made, it'd lose all signal. I discovered eventually that if I switched off lte/4g/3g, and only kept gsm 2g on, I could make a voice call. Next I tried her SIM card in my phone (Note 2 on Android 4.4, t-mobile) and as soon as I put her sim in, my phone started doing the same thing. After switching back to my SIM (that was working just fine, before), now MY phone is stuck with the same problem! (Can only make calls with just 2g enabled). I'm at a total loss. Has anyone experienced anything similar, or do you have possible solutions/ideas on how to fix this?
Flash stock and unroot you'll be fine
Sent from my Nexus 4
arkangel72 said:
Flash stock and unroot you'll be fine
Sent from my Nexus 4
Click to expand...
Click to collapse
I flashed back to stock image a couple of times via wugfresh toolkit, but got the same results each time. I did, however, just fix my note 2 by removing my sim (the one that was previously working), flashing stock via odin (didn't help in recovery), and then replacing the original sim. This leads me to believe that the sim in the n4 is somehow corrupted and once loaded, permanently changes some settings somewhere. (I hope that's the problem, and not the phone). I'll pick up another sim card from tmo tomorrow and try flashing stock again before loading it. Any idea what would cause this? The only thing I did different was set up sim lock on the card, and it seemed to work just fine for a while, till it didn't... Thanks for the help, I'll let you know if the new sim works.
Solved
For anyone who may be having the same problem, here is how I solved it. I picked up a new sim card from t-mobile, flashed a stock rom via toolkit (with the sim card not installed), loaded rom, installed sim, loaded correct apn. Everything works as it should now.

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