Fix Phone - Galaxy S 4 Q&A, Help & Troubleshooting

hi guys. my friend has galaxy s4 i9500. recently she dropped her phone and brought it to Technician. he repiared it, but home button has problem and also he changed whole system. i tried to install lolipop official firmware with odin but it cant open nor download mode nor recovery. phone is totaly Disordered. i dont know whats with it. someone plz help me. i need just to access download mode and ill install the firmware but problem is i cant access download mode. it cant open any program. ill post screenshots a bit later because im not att home yet. thaanks in advance and sorry for bad english

Try a JIG
Try a jig, costs nearly nothing.
http://www.amazon.com/Generic-Unbri...e=UTF8&qid=1424690434&sr=1-3&keywords=usb+jig

Killnolife said:
Try a jig, costs nearly nothing.
http://www.amazon.com/Generic-Unbri...e=UTF8&qid=1424690434&sr=1-3&keywords=usb+jig
Click to expand...
Click to collapse
Ok thanks but is there any other ways?

here is screenshots. when i try to boot to recovery or download mode appears android man with red sign (last image) and when i try to open any app even file manager screen becomes dark (8th image) and i have to remove battery. any ideas?

If your phone doesn't have knox then it's very precious!
Try the JIG (no other way) then flash a non-knox 4.2.2 / MGA 4.2.2 firmware :angel:

Killnolife said:
If your phone doesn't have knox then it's very precious!
Try the JIG (no other way) then flash a non-knox 4.2.2 / MGA 4.2.2 firmware :angel:
Click to expand...
Click to collapse
it doesnt has knox. i even dont know hat kind of touchwiz it this. lags every time and doesnt work properly =D ok thanks ill try it

Related

[Q] Complete reset for warranty

Hello.
My sensor for S View cover is broken (just like many others), which means S View screen is on all the time which renders the phone completely useless (it's impossible to leave this screen).
For a while, I've used CyanogenMod to get around it, as it doesn't have this S View "feature". Now I want to send my phone to repair so the S View sensor can be fixed. I believe I have flashed a stock firmware and rom, and I have also rooted it, and I need help with the next steps:
I need to reset my binary counter.
I need to reset my "CURRENT BINARY: Custom"
I need to reset my "CURRENT STATUS: Custom"
My problem is that I can't use triangle away, because it's an app that I need to install and use on the phone. I am completely unable to use the screen (lets imagine the screen is dead). So is it possible to do this via odin?
I captured a quick video, to show the current status of the phone (and it has been like this on any rom that is based on stock rom - even GPE).
Inrego said:
Hello.
My sensor for S View cover is broken (just like many others), which means S View screen is on all the time which renders the phone completely useless (it's impossible to leave this screen).
For a while, I've used CyanogenMod to get around it, as it doesn't have this S View "feature". Now I want to send my phone to repair so the S View sensor can be fixed. I believe I have flashed a stock firmware and rom, and I need help with the next steps:
I need to reset my binary counter.
I need to reset my "CURRENT BINARY: Custom"
I need to reset my "CURRENT STATUS: Custom"
My problem is that I can't use triangle away, because it's an app that I need to install and use on the phone. I am completely unable to use the screen (lets imagine the screen is dead). So is it possible to do this via odin?
Click to expand...
Click to collapse
Can you still boot in download mode? and does it say Knox void warranty?
Repulsa said:
Can you still boot in download mode? and does it say Knox void warranty?
Click to expand...
Click to collapse
Yes I can. And it says nothing about Knox
Inrego said:
Yes I can. And it says nothing about Knox
Click to expand...
Click to collapse
Download this mate http://www.androidfilehost.com/?fid=23050663588004454 then flash it via odin , once your done , Download triangle away . and reset the binary .
Edit: Sorry about that , Now redownload it should be okey
Repulsa said:
Download this mate then flash it via odin , once your done , Download triangle away . and reset the binary .
Edit Link
Click to expand...
Click to collapse
Download what? I think you missed the link
Inrego said:
Download what? I think you missed the link
Click to expand...
Click to collapse
Hello , hehe actually i fixed the link have a nice day.
Repulsa said:
Download this mate http://www.androidfilehost.com/?fid=23050663588004454 then flash it via odin , once your done , Download triangle away . and reset the binary .
Edit: Sorry about that , Now redownload it should be okey
Click to expand...
Click to collapse
I forgot to mention my phone is rooted currently. But the problem is that I cannot use the OS because of the S View thingy. So unless S View is disabled in the rom you linked, I think I will have the same problem. I'll give it a try, though.
I captured a quick video, to show the current status of the phone (and it has been like this on any rom that is based on stock rom - even GPE).
Inrego said:
I forgot to mention my phone is rooted currently. But the problem is that I cannot use the OS because of the S View thingy. So unless S View is disabled in the rom you linked, I think I will have the same problem. I'll give it a try, though.
Click to expand...
Click to collapse
EDIT : Im sorry to break this to you mate , you need to send your phone to technical service. this is a hardware problem . Im sorry . http://forum.xda-developers.com/showthread.php?t=2410642
Repulsa said:
EDIT : Im sorry to break this to you mate , you need to send your phone to technical service. this is a hardware problem . Im sorry . http://forum.xda-developers.com/showthread.php?t=2410642
Click to expand...
Click to collapse
Ok, it is flashing now. I am 90% sure it is a hardware problem. I also wrote in the first post that I want to send it to repair, but I wanted to restore everything to stock so I am sure there is still warranty
Inrego said:
Ok, it is flashing now. I am 90% sure it is a hardware problem. I also wrote in the first post that I want to send it to repair, but I wanted to restore everything to stock so I am sure there is still warranty
Click to expand...
Click to collapse
Im sure there is still warranty for that phone because your still on old bootloader and it doesnt say any Knox void warranty when you boot into download mode., but im guessing once they fix your phone they might update your phone to the newest stock firmware with the newest bootloader on it. Goodluck mate
Okay, thanks
Sent from my Nexus 5 using Tapatalk

[Q] cant acces homescreen anymoe galaxy s5

Hello Geeks out there! I deleted some Apps whit Rootacces and iam not able to use the Homescreen anymore, i dont see any applications and when i shortclick the menu button nothing happens. The buttons and everything is still working, also i did a Factory reset, which didnt solve the problem. Suggestions?
i didnt do a TWRP or custom recovery btw.
best regards and hopefully someonehelps me soon
..
fffft said:
That didn't work out so well, did it? That is why we should always make a backup.. that we can restore if things go wrong.
If you can't replace the items that you deleted, then you need to use Odin ( or Kies would probably work too) to reinstall a full stock firmware to fix your system. A factory reset only reverts user settings, it does not restore crucial system apps that have been deleted. Reinstalling the full firmware will replace the missing apps.
.
Click to expand...
Click to collapse
i was considering to reinstall the stock... how would i do that?aint there anyone having another way to suggest? thanks for your answer anyway
..
fffft said:
Sure.
1. You can restore a backup if you made one.
2. You can replace the system apps that you deleted if you retained copies of them.
3. Magic
.
Click to expand...
Click to collapse
how do i reinstall the stock firmware?
..
i did flash a stock firmware and then...
so i downloaded the odin exe and the stock firmware of my country, flashed it until almost the end and then it says fail.
what can i do? right now phone is in download mode, almost completed the flashing process and im afraid to do anything, but if i dont nothing happens.
what to do?
jan91 said:
so i downloaded the odin exe and the stock firmware of my country, flashed it until almost the end and then it says fail.
what can i do? right now phone is in download mode, almost completed the flashing process and im afraid to do anything, but if i dont nothing happens.
what to do?
Click to expand...
Click to collapse
Did you terminate all Kies processes in windows task manager and enable usb debugging on the phone? Just pull the battery, wait 20 seconds, reinsert it and press volume down + menu + power simultanious to get into download mode.
gee2012 said:
Did you terminate all Kies processes in windows task manager and enable usb debugging on the phone?
Click to expand...
Click to collapse
since i cant start my phone anymore (the samsung logo shows up and then it wont start) iam not sure about that. i usually never use kies and iam killing tasks, and im pretty sure i enabled usb debug
jan91 said:
since i cant start my phone anymore (the samsung logo shows up and then it wont start) iam not sure about that. i usually never use kies and iam killing tasks, and im pretty sure i enabled usb debug
Click to expand...
Click to collapse
Just pull the battery and do as stated above and try again.
gee2012 said:
Just pull the battery and do as stated above and try again.
Click to expand...
Click to collapse
well... i cant have acces to my phone, it wont start. and if i just pull the battery, i guess this will have an unwanted effect since iam in a flashing process?
and do you mean kies programms running on my computer? there are none i guess...
jan91 said:
well... i cant have acces to my phone, it wont start. and if i just pull the battery, i guess this will have an unwanted effect since iam in a flashing process?
and do you mean kies programms running on my computer? there are none i guess...
Click to expand...
Click to collapse
You can either take my advice or Google to find another solution, good luck
gee2012 said:
You can either take my advice or Google to find another solution, good luck
Click to expand...
Click to collapse
i did pull the battery.. and startet into download mode and this sentence appears:
Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again.
jan91 said:
i did pull the battery.. and startet into download mode and this sentence appears:
Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again.
Click to expand...
Click to collapse
Look here for that http://androidcentral.us/2013/09/how-to-fix-firmware-upgrade-encountered-an-issue-on-kies/ or here https://www.google.nl/search?q=Firm...annel=rcs&gfe_rd=cr&ei=X3PPU_D_Cc74-ga-s4GwCA.
gee2012 said:
Look here for that http://androidcentral.us/2013/09/how-to-fix-firmware-upgrade-encountered-an-issue-on-kies/ or here https://www.google.nl/search?q=Firm...annel=rcs&gfe_rd=cr&ei=X3PPU_D_Cc74-ga-s4GwCA.
Click to expand...
Click to collapse
iam using kies now but my phone doesnt connect to it. my phone isnt anywhere.
im trying it whit de recovery guide in kies, but it dosnt show my phone anywhere at all.
later before i upgraded the stock firmware whitout kies.
im using this turtorial for the firmware emergency
http://techbeasts.com/2014/04/14/firmware-upgrade-encountered-an-issue/
on step 5 it says that my SN number is wrong, and trust me i spelled it right. tryed several times.

[Q] PLEASE HELP SM-G900F stuck at firmware upgrade encountered screen..

So i tried to unroot my phone by watching a video how to do it.
İ followed all steps and downloaded a stock firmware for G900F
The blue bar on my phone went till the end then it failed
i tried other firmwares too all failed..
I need the firmware for the netherlands i cant find it i dont know if that will work..
I stıll can enter the download mode by holding volume down lock key and home key.
I dont understand alot of this im just a newbie can someone PLEASE use teamviewer with me and solve it
I cant use my phone please help me!!
ErmanTunca said:
So i tried to unroot my phone by watching a video how to do it.
İ followed all steps and downloaded a stock firmware for G900F
The blue bar on my phone went till the end then it failed
i tried other firmwares too all failed..
I need the firmware for the netherlands i cant find it i dont know if that will work..
I stıll can enter the download mode by holding volume down lock key and home key.
I dont understand alot of this im just a newbie can someone PLEASE use teamviewer with me and solve it
I cant use my phone please help me!!
Click to expand...
Click to collapse
Here is a full tutorial for how to flash a rom with Odin http://www.youtube.com/watch?v=L6VmIfXPWgs. Here is the link to the Dutch PHN NE2 (unbranded) rom https://drive.google.com/uc?id=0B6Ufgy16r712ODRMRFhheGZMZEk&export=download. Good luck mate
BTW: make sure to remove the battery first, wait 10-20 seconds, reinsert it and go into downloadmode and flash the rom with Odin 3.09.
sfsefv
sir is it true that only the stock firmware of my country will succeed on odin?
my phone is a dutch one the box also said The Netherlands..
The ones i tried were united kingdom.
ErmanTunca said:
sir is it true that only the stock firmware of my country will succeed on odin?
my phone is a dutch one the box also said The Netherlands..
The ones i tried were united kingdom.
Click to expand...
Click to collapse
Flashing a UK or German DBT rom shouldn`t be a problem. I flashed the German DBT cause they are updated quicker and more frequent then the Dutch firmware. I cannot post you the link because its not allowed but look for Firmwares on Sammobile.com and look for the SM-G900F German DBT rom.
IMPORTANT: disable Kies in windows task manager before you flash with Odin !!!!!
still fail
it failed again i dont know what im doing wrong.
Are you able to help me by using teamviewer so you can check if i did any wrong?
After downloading i extract the file into a map that i created on desktop.
Then i choose the file by pressing AP at odin then wait and start.
İs there any other option?
ErmanTunca said:
it failed again i dont know what im doing wrong.
Are you able to help me by using teamviewer so you can check if i did any wrong?
After downloading i extract the file into a map that i created on desktop.
Then i choose the file by pressing AP at odin then wait and start.
İs there any other option?
Click to expand...
Click to collapse
- Do you use a usb 2 or 3 cable? Usb 3 can be a problem sometimes as i read.
- Have you terminated Kies in windows task manager?
- Do you have the correct usb drivers installed? Does IDCOM light up and show you an COMx number if you connect the phone to the pc in the left upper corner of Odin?
it shows COM3 and its blue is that ok?
ErmanTunca said:
it shows COM3 and its blue is that ok?
Click to expand...
Click to collapse
Yes
Solved!
Thanks alot for helping me after 5 hours of surfing on forums i finally am so lucky that u found me..
Keep up the great work mate!
ErmanTunca said:
Thanks alot for helping me after 5 hours of surfing on forums i finally am so lucky that u found me..
Keep up the great work mate!
Click to expand...
Click to collapse
Hurray for TeamViewer
try flashing with odin, i am sure it will work gl
la2o said:
try flashing with odin, i am sure it will work gl
Click to expand...
Click to collapse
The party is allready over (post 9), problem solved

desperate help finding the right stock rom please.

My phone just suddenly stopped working earlier today.it was running the latest omega rom with the latest modem and boot loader. ...
I cant get into recovery either. When I try it just reboots and goes to the samsung boot screen.my phone is a sim free insurance replacement and im not sure what stock rom to flash...
Could some nice soul just tell me the exact rom thats needed.
Its a uk based I9505 .
Please some one help as im away from home atm and have no way of contacting anyone.i have laptop and a dongle so can at least download and flash.
What ever has happened has corrupted it somehow.
I can still get into download mode how ever.
Id be eternally grateful if there is some nice soul to.help me
Just download and flash this with the latest Odin. Boot in download mode.
http://www.sammobile.com/firmwares/3/?download=33356
This is the latest German FW that Omega is based. It has the "OXA" Multi-CSC, which also includes BTU (United Kingdom)
After flash you will not have any problem retrieving all your data, as long as you don't factory reset.
iJo09 said:
Just download and flash this with the latest Odin. Boot in download mode.
http://www.sammobile.com/firmwares/3/?download=33356
This is the latest German FW that Omega is based. It has the "OXA" Multi-CSC, which also includes BTU (United Kingdom)
After flash you will not have any problem retrieving all your data, as long as you don't factory reset.
Click to expand...
Click to collapse
thanks ill try that buddy i really hope it works....
im getting worried that its really broken,,,,,,
ill have to wait till tomorrow when i have wifi
i only have a broad band dongle here so are there any other ideas if after flashing this it just sits at the sumsung screen?
cheers
Gavin01 said:
thanks ill try that buddy i really hope it works....
im getting worried that its really broken,,,,,,
ill have to wait till tomorrow when i have wifi
Click to expand...
Click to collapse
No problem man
Gavin01 said:
i only have a broad band dongle here so are there any other ideas if after flashing this it just sits at the sumsung screen?
cheers
Click to expand...
Click to collapse
If it remains on the Samsung boot logo, then try to flash the same firmware with the .pit file and "Re-Partition" flag checked in Odin.
If still doesn't boot, then you have to enter recovery mode to wipe data/factory reset the device
iJo09 said:
No problem man
If it remains on the Samsung boot logo, then try to flash the same firmware with the .pit file and "Re-Partition" flag checked in Odin.
If still doesn't boot, then you have to enter recovery mode to wipe data/factory reset the device
Click to expand...
Click to collapse
where do i find a .pit file? i have a feeling thats what ill have to do as i cant get into recovery
Gavin01 said:
where do i find a .pit file? i have a feeling thats what ill have to do as i cant get into recovery
Click to expand...
Click to collapse
Hi,
Here you go.....
http://forum.xda-developers.com/showthread.php?t=2265477
MAX 404 said:
Hi,
Here you go.....
http://forum.xda-developers.com/showthread.php?t=2265477
Click to expand...
Click to collapse
mate your being brilliant! downloaded the firmware which took hours lol over a mobile connection.
phone just restarts and the sits at the samsung screen with the blue light flashing...
cant get into recovery either........
how do i go about using this pit file ive never done it?
thanks again
sorry i cant see a pit file there to download?
edit found it!
iJo09 said:
No problem man
If it remains on the Samsung boot logo, then try to flash the same firmware with the .pit file and "Re-Partition" flag checked in Odin.
If still doesn't boot, then you have to enter recovery mode to wipe data/factory reset the device
Click to expand...
Click to collapse
unfortunately it still just sits at the sumsung screen with blue light flashing.....
ive left it for over 10 minutes and nothing and i still cant get into recovery....
it was working fine and all i did was download a couple of apps and then it went nuts and then wouldnt boot.
do you have any more ideas my friend?
im so desperate for this to work. im on vacation and have no phone to use for taking photos or facebook
managed to get into recovery....................
i had to hold down volume up for recovery it said it was booting into recovery then it rebooted and i had to quickly push the up button again and repeated the process a few times.
did a factory reset and i now have a basic system again! yay! although the phone is getting hot??
might just be being paranoid but i can feel the heat from it through my trousers lol
Gavin01 said:
managed to get into recovery....................
i had to hold down volume up for recovery it said it was booting into recovery then it rebooted and i had to quickly push the up button again and repeated the process a few times.
did a factory reset and i now have a basic system again! yay! although the phone is getting hot??
might just be being paranoid but i can feel the heat from it through my trousers lol
Click to expand...
Click to collapse
Glad you made it mate,
Use an app like BBS to see who is running wild an making phone go hot
http://forum.xda-developers.com/showthread.php?t=1179809
MAX 404 said:
Glad you made it mate,
Use an app like BBS to see who is running wild an making phone go hot
http://forum.xda-developers.com/showthread.php?t=1179809
Click to expand...
Click to collapse
I really appreciate ......your help......leaving it as stock for the moment after that close shave....maybe just root
Gavin01 said:
I really appreciate ......your help......leaving it as stock for the moment after that close shave....maybe just root
Click to expand...
Click to collapse
I get it mate.
might just root it and go for a new launcher
right im getting this issue again so i think i need to flash everything back to stock again and go from there.
How do i know which is the exact correct latest rom from my internation i9505....thanks people.
phone is almost getting so hot its dangerous!
If anyone can point me in the right direction id be eternally grateful.
Or even a older one than i could then OTA update?

[URGENT] S4 completly stuck on anything I do

Hello,
I have really big problems with my I9500 basically, everything is not working. From the day I got it, I couldnt do anything (reinstalling firmware), now I can REACH recovery mode - finally. But thing is I have no idea what kind of firmware it is installed there, because If I want to instal SuperSU - I can't, towelroot does not root my phone either, when I enter recovery and try to install from SD card newest official firmware I received Installation Aborted. Odin does not work either, Kies - nope. Please, there must be something that could help me to solve this.
Defaultless said:
Hello,
I have really big problems with my I9500 basically, everything is not working. From the day I got it, I couldnt do anything (reinstalling firmware), now I can REACH recovery mode - finally. But thing is I have no idea what kind of firmware it is installed there, because If I want to instal SuperSU - I can't, towelroot does not root my phone either, when I enter recovery and try to install from SD card newest official firmware I received Installation Aborted. Odin does not work either, Kies - nope. Please, there must be something that could help me to solve this.
Click to expand...
Click to collapse
You need to be in download mode for this to work.
_narcolepsy_ said:
You need to be in download mode for this to work.
Click to expand...
Click to collapse
I have Android system recovery 3e - there is option ADB (which I assume is DOwnload Mode, right?) I tried that one too still does not work
No download mode is something completely different.
You should read this thread first.
http://forum.xda-developers.com/showthread.php?t=2419762
Lennyz1988 said:
No download mode is something completely different.
You should read this thread first.
http://forum.xda-developers.com/showthread.php?t=2419762
Click to expand...
Click to collapse
I tried that too, but it open only factory mode in chinese
you must reinstall a stock rom with odin.
For this you need to access Download mode by pressing the down+home+power buttons.
Defaultless said:
I tried that too, but it open only factory mode in chinese
Click to expand...
Click to collapse
If you don't have download mode then you have a fake i9500.
543
Lennyz1988 said:
If you don't have download mode then you have a fake i9500.
Click to expand...
Click to collapse
Is it possible to check by IMEI?
Yep, it's fake.
Thank you guys for providing me info. Now I will have a little conversation with guy who sold me this peace of crap

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