Hi guys,
this is my first time posting here and is my last resort in trying to fix this issue.
Recently i noticed my phone no longer turned off it's screen when i press the power button.
The button itself is not broken, as long pressing it brings up the power menu just fine, and i have tried using apps to turn off the screen, but they open, the screen flashes black, then phone just returns to the home screen, as if nothing happened.
here's what i've tried to fix the issue:
checking wakelocks to see if any app was preventing sleep ( there were none i could see)
reinstalling/removing recent software to see if that was the cause
(hard) factory resetting
after these attempts, i am none the wiser, and the screen will still not turn off, so i come to you guys for help.
Any ideas on how to fix this?
Sir,
Please wait until mods will move this thread to the device specific forum for more relevant answers.
Stand by
Good luck
BUMP
Related
Hello,
I have a problem with my HTC HD. From time to time it shuts down without any reason. When I press the power button I can see the Windows Mobile starting...
Did any body else had this problem?
Is there a solution for this?
Thank you
perhaps your battery is not positioned properly or sitting a bit loose? Try a post-it (or something else thin) on the back of the battery cover..
Mine shuts down and won't turn back on without a reset every time I'm in an area with no signal, it basically stays off while I'm at work.
if you keep getting these kinds of nondescript errors and it survives a hardboot, basically there are three options left:
1) try to flash a different firmware or
2) take it back to the store (flash back first)
3) hope like hlll some guru here gets an eyefull of your problem and knows a quickfix (slim chance seeing the number of daily new posts here and the typical guru tendency towards development as opposed to a supportdesk)
I'd set my hopes on 1) or 2). Good luck however you choose.
Cheers,
Rick
Guys,
I'm having quite the same problem: the touch HD keeps turning on and off automatically, as if the power button is pressed (but its not).
Moreover, the power button just don't work. I press it and nothing happened.
I have master reseted the phone and also have changed its ROM, but the problem stills.
Unfortunatelly I'm start thinking that its a hardware problem.
I guess that a solution shoul be reassing the power button, disabling it. Is there any app through which I can reassing the power button?
Have you solved the problem? I have a similar prob, my power button doesn't seem to work when i press it, and if i soft reset (through HD Tweak) when it boots I get a warning message saying " Warning your device will power off and you'll lose your data, Yes No".
It's like the button is half pressed all the time.
Couldn't find any info on hard key remapping either.
I used to have a similar problem but it was with the screen....
The screen used to turn off suddenly without a reason but the phone is turned on and I keep receiving calls. After returing back to my Supplier in Egypt they replaced it with a new one after testing it for three days.
I'm using the new one sine 20th of December 2008 and nothing happened again
Well if you guys are in the US (or have HSDPA/UMTS disabled) then re-enable them (that should hopefully get rid of the restarts in low-to-no-signal areas).
Hope it helps
Anyone else have this problem? Sometimes, if the screen goes to sleep, when I wake it back up, the touchscreen is unresponsive. I have to soft reset to get it to start up again. Any ideas on how to fix it?
I had the same problem, and flashed another rom, and problem gone.
Hello guys,
I was just searching through the forum with this exact problem and found this thread.
If the phone wakes up from sleep the touchscreen is unresponsive for a few seconds. If I insist to press it it only takes longer for it to respond. This is a very big problem because I sometimes miss calls because I can't answer them. Not even the for hard buttons don't work (maybe because they are also touchscreen).
I've tried flashing different ROM's (Miri, Dutty, NRG) even flashed back to the standard one and again back to a 6.5 one (as I saw this step fixes a lot of problems for some people) but the result is the same. I'm running out of ideas.
I don't think it's a hardware issue because if i leave the phone until the backlight dims and touch it, it goes back on, so it registers the press but doesn't act on it.
It's a very serious and I'm hoping someone here has a solution.
Nobody else is having this issue? Is there no hint on what is going wrong with our phones?
It appears it's happening more and more often and the screen is dead for more and more time.
Hi
I have had the same problem but solved tonight
There are many threads about this but no real solution I tried them all.
My first HD lasted till last week when I had to replace it because of a "Newton Ring" problem. In 10 months of ownership I got a screen freeze maybe 5 times.
My new replacement arrived last Saturday - same original Orange Rom and radio.
I have loaded exactly the same programs from the old phone and have found that when I put it in sleep mode via the power button its a 50/50 chance of it waking up. Receiving a text message does not wake it up either.
I can hear the volume control working and the haptic buttons provide feedback - but black screen. If I hold the power button down I get the bleep to ask if I want to power the device off - then all goes dead. If I wait 5 minutes the haptic buttons/volume buttons work again and the screen comes alive revealing the yes/no option to power off.
Also strange whilst in this locked state the orange charging light comes on - when it goes off I know i can wake the screen up !
I tried :
Enabling and disabling the Today Screen timeout
Auto adjust backlight off and on
Different screen brightness
Manual/default operator selection
Checked HD Tweaks settings were correct in registry and things I can't remember.
What has worked :
Start - Settings - System - Power - Advanced and unchecked the box "turn off device if not used for 5 minutes"
The daft thing is this was enabled on my old phone and would always wake up with a text/call or power button push !
What has changed ?
r
Andrew
Update - Found the problem
Whilst the above fixed my freeze problem it has been bugging me why - as the advanced power features are useful and I don't always remember to hit the power button to sleep the device.
I have now realized what was not set up the same as my old phone.
No start up password !
To enable this I found this thread http://forum.xda-developers.com/showthread.php?p=5004821 and changed my registry setting to 0.
This immediately takes you to the lock screen where you can now enter your password details and make them stick.
I now have a start up password and can set the timeout to 24hrs.
All the power settings now work correctly - and no screen freeze
r
Andrew
Spoke too soon
3 hours ago went to use my phone - black screen
Connected via activesync and MyMobileR.
Rebooted and got the "Microp Version Mismatch 0" message.
Checked out threads about this error on the mainly Diamond forum and can confirm my screen is well and truly dead.
Contacted Orange and they are sending another replacement tomorrow.
What p*sses me off is the number of hours I have spent to get one normal days use.
r
Andrew
Sorry to keep posting to this thread - but I am hoping that my experiences may help somebody
As said I am getting a replacement tomorrow and in one of the threads a guy said put it in the fridge for 20 minutes !
Well I thought what the h*ll and did.
Wrapped it in some tissues to absorb the condensation when I took it out - replaced the battery and it works - no Microp message and has behaved ok for 6 hours.
Got to be a hardware issue ?
Your thoughts.............
r
Andrew
Hi Bigfish,
please let me know the phone is still ok after more hours out of the fridge. i have similar problem on my HTC touch- ELF and i have been searching for solution, and i found this
http://www.fixya.com/support/t982721...not_responding .
i do not have tools to open it myself and would like to try it.
if you r familiar with it please let me know.
cheers
M.
Hi
Sorry your link is not working.
As to the phone it was still ok 26 hours later when I had to exchange it for my replacement.
Weird !
r
Andrew
Hi Andrew,
the fridge trick did not work for me. i kept searching for solutions and i found out that the problem is the digitizer (the touch screen). it might have received a shock (dropped on the ground) or other unusual pressure (in the pocket), and the digitizer gets out of initial position. the digitizer takes that contact as a tap -a continious tap- and does not respond to other taps. you might have to open the device and reposition the digitizer or replace it is there is some damage.
cheers
mumur
Sorry to hear that.
My replacement phone - so far has behaved perfectly.
r
Andrew
it strikes me that if I shake the phone that the phone jamming. I get no response. Even when I tap my finger hard against the rear top I get a crash. The only solution is to take out the battery and reboot. I think it has to do with a hardware problem.
there are others who also suffer from it?
Hello xda people!!
After updating to 3.2.1 my 16 GB TF, I discovered having problems when trying to start the tablet in totally off mode, screen gets totally black but the system seems loading in background, after a while, I can push power button and the screen goes on, when I need to unlock screen to start working
I did a factory reset, turn on the tablet, left in standby mode and then, push the power button and nothing happens: screen dark, no matter how many times I pushed the button, so, I need to get pressed, power off and start again...
You're having problems like that because of the update? My tablet is broken and need fix?
I have restarted my tablet tree or four times after updating, bith before and after a factory reset, and haven't experienced this issue. Maybe a power button issue? Or just a SW issue. You could try flashing a custom ROM and see if the bug is still there.
Regards.
Hey guys, I was wondering if anyone could help me troubleshoot my Galaxy S4 which turns itself off every time I power it on. Basically, I'll hit the power button and the Samsung logo will pop up with the the lock icon showing that the device has been rooted. Then, after a few seconds the screen will go black at which point I am unable to do anything to it other than pull the battery out and repeat the process. If I wait a few minutes though, I am able to push the power button without having to pull the battery out. In addition, if I attempt to pull the recovery menu up, it will begin to load but as before, the phone will turn itself off before I'm able to do anything useful. At one point I was able to somehow get it to load Android though that may have just been pure luck at work.
I don't believe that my root access is at fault here because I've had it for several months with no trouble to note. Immediately before this happened my power button began acting strangely in the OS. I attempted to factory reset in order to fix this and that's when this problem started. The only other which that I can think of that may have caused this is Safestrap which I uninstalled shortly after the power button began acting up.
Does download mode also reboot? Then it's definetely some hardware malfunction.
By the sound of it it's a malfunctioning power button.
Thanks!
Lennyz1988 said:
Does download mode also reboot? Then it's definetely some hardware malfunction.
By the sound of it it's a malfunctioning power button.
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Click to collapse
Thanks for the help Lennyz, I was starting to think the same thing myself. I'll have to take it in for repairs.
Hi,
For some reason, when i was watching a video, my Yoga Tab 3 tabled restarted in Boot Manager mode. Here, I have windows like controls, like use <ESC>/<Windows+VolUp>=EXIT. I can't find a way to get out, and rooted phones
Can anyone help me with this?
Fast help would be highly appreciated, because the screen stays continuously on and I would not want the tablet to damage itself.
Please help,
Daniel
I have no personal experience with this tablet but have you tried holding down the power button until it turns it off, then holding it again to turn it back on? Even if that doesn't work, turning it off will at least keep the screen off while you research fixes.
skttrbrain said:
I have no personal experience with this tablet but have you tried holding down the power button until it turns it off, then holding it again to turn it back on? Even if that doesn't work, turning it off will at least keep the screen off while you research fixes.
Click to expand...
Click to collapse
Hi,
I have tried, and screen keeps flashing repetitively like i pressed ok a couple of times.