Hi There,
Shortly after updating my Nexus 4 to 4.2.2 OTA today the screen went blank and I've been unable to get it to function correctly again.
The phone is still showing some signs of life, I am getting notification LEDs and I am unable to unlock the phone with facial recognition even though the screen remains blank - I can tell from the vibration and the LED stopping that it has unlocked. Pressing the power button to lock it starts the notification LED again.
I have tried a hard boot (Volume Down + Power) and the screen did come on to display the google logo followed by the X but as soon as they had been shown it returned to a blank screen.
Does anybody have any ideas of what this could be or how to solve it or should I contact Google in regards to this issue?
Thanks in advance for any help
seems like the OTA update has corrupted somewhere. You should reboot into bootloader and use fastboot to flash the stock 4.2.2
Is there anything else worth trying before doing that? I wouldn't have a clue where to start as this is my first android device
Ok so I got it working but did lose all my data. If anyone else comes across this issue I had to boot into recovery mode and do a full wipe/factory reset. The first time i did this the phone started up with no problems but during configuration when I entered my Google account the blank screen strangely returned so I again did a full wipe in recovery mode, skipped the 'set-up google account' step and then entered it manually later in settings once the device had started up.
No idea what caused this and if its a bug in 4.2.2 or an issue with some settings in my google account that are being backed up and restored to the phone but either way I had no problems until 4.2.2 update installed and the issue occuring even after first data wipe rules out any third party apps being the cause.
I had a similar problem after updaing that the screen stay blank and it wo'nt unlock
As soon as i disable the bluetooth the problem solved.
It's happened when i paired it with my pc
hi, i flashed a custom rom yesterday (http://forum.xda-developers.com/show....php?t=2794546) the super slim version.
everything worked fine. wanted to encrypt the device, charged it and pressed start encryption. it showed me the green android guy for a second, then rebooted. i went to sleep. today i see its giving me 3 notification on the screen: settings has stopped, interface stopped, and telephone stopped. i can press ok, then the screen either goes blank and nothing happens but the notifications pop up again after some time, or it reboots and does the same. i can still get into recovery, but /sdcard is inaccessible. should i flash from the external sdcard?
should i flash something with odin? i just want it back working. thanks
hi...
I'm really desperate, my phone is suddenly dying and I have no idea why, I'll tell you from yesterday what has happened:
- I'm playing a stupid game and suddenly the screen goes black. No led, phone doesn't answer any button, nothing. I hold power button, nothing. Remove battery and put again, nothing. After some attempts phone turns on, but just after starting it reboots or stays frozen.
- I decide to change the rom (I had simpl rom), so I do a full wipe and put CM 12. It seems it works, but when I'm in the settings, at the beggining, I don't even have time to put the wifi, it starts rebooting again and/or not responding.
- Desperated, I install via odin the stock firmware from Sam Mobile. It seems it's gonna work, but when the dialog of "Android is upgrading -- Optimazitating app x of XX" it always gets stucked in a number, randomly. I never get to the 230 apps.
- As a last chance, I try Kies to install factory firmware. The same as before happens, but now it's only 17 the number of apps it tries to optimize.
These last 2 times, of course, I enter recovery from time to time (now the default one) and wipe cache partition.
My phone is agonizing, what the f is happening? Does anybody know what could happen?
Please help...
So for a few weeks now, my phone has been having bootloop issues. I've been trying to fix it on my own, but no luck so far.
I can get it into download mode. Up until I tried to restore it to its stock version via the User Tool, I could get it to the factory reset options, which led to the options to wipe cache, reboot, etc. However, none of those options worked. When I attempted to reset to factory settings, I got the "dead" green android with the red triangle. Then the screen goes black and starts bootlooping again.
Once in awhile I can manage to turn it on after having it turned off for hours, or even days and it works like normal, except that if I lock it or turn it off it will end up restarting and starting to bootloop again. Which is bad seeing as it drains somewhat fast due to being overheated while having the screen constantly on.
As for my experience trying to use update recovery, it gets to the downloading part then stops and gives me this message "[011.700.147.062.092]??? ??? ? ? ????". I don't even know if I am using the correct stock rom for my phone, since I only know its MEID and model name.
do u resolved this, i have the same problem
Can anyone PLEASE help??
My partner opted to do a suggested update on her S5, but didn't notice the wifi was off. The phone seemed to have done the update, but shortly after it rebooted itself, then again, then again. The frequency of reboot got quicker and quicker and now it loops between the Galaxy S5 splash screen and the SAMSUNG logo, but doesn't go any further.
I managed to boot the phone into reset mode, cleared the cache and then did a factory reset, but that did nothing to prevent the boot loop.
I then downloaded Odin (ver 10.3.7) and what I believed to be the correct firmware (G900FXXS1CPLV_G900FVFR1CPJ1_G900FXXU1CPIW_HOME.tar.md5).
Having checked the battery was charged, I followed the instructions of connecting the phone via USB, loading the md5 in the AP, checking Auto Reboot and F-Set time in the options and clicking the Odin Start button. I had removed the battery, replaced it and then booted it into the update mode (Power, Home, Volume Down, then volume up) with the screen confirming I was in the right place (....do not unplug.... etc).
The file loaded, (green bar at top of the Odin window on my PC) and Odin reported success. I then disconnected the phone, booted in recovery mode, reset the cache and then did a clear data, factory reset.
The same symptoms prevail, STUCK IN BOOT LOOP!!!!
The only thing different is that if I plug it into the USB on my PC, after a while the phone tries to turn itself on and goes into either a boot loop or freezes on the Galaxy S5 Splash screen or the SAMSUNG Logo.
I am charging another battery (just in case that is in some way to blame) and will try again to replace the firmware, but could I be missing something, do I need to do anything with PIT (I thought this was all taken care of by Odin using the MD5 file) or is there some other test I can perform that will show if the phone is fried???
MANY THANKS for looking!
ur going correct, try to reflash it again through odin and dont disconnect phone until it boots into system, it is taking some good time, so just wait and dont do anything this time like clearing anything or restoring. i hope ull get success.
THANKS - but...
Thanks Rayzen, I will try the whole thing again, but I think there is something more to this than a firmware fault!
There and gone again
OK, so on the 4th attempt I got the phone to take the firmware using Odin, it reported success and the phone rebooted itself (several times) and eventually appeared to boot to a new factory reset.
I put in a SIM card and entered my email and google account details and left it charging over night. This morning when I tried to use it, the screen froze and then it rebooted itself. Hey presto, the phone is back to square one with a boot loop.
ANYONE (please) got any suggestions?
THANKS
No one??
same here, same symptoms, same feeling.
when flash gone right... i feel lucky.. but for half hour only, rebooted and angain in boot loop.
I cannot even boot in recovery. flashed TWRP. from 5 boots in recovery only 1 success.
When trying to wipe phone in TWRP - it hangs.
still trying to install some other (custom) rom. still no success.
hope never dies
same things happened here! now cant get samsung galaxy s5 to boot...............
Are you sure your using right firmware? as it took me a few versions before it booted last time this happened?
Could any please confirm what is the right firmware for samsung galaxy s5 900F
It took another 6 or 7 attempts, left it over night and was about to trash it when it booted.
I then received a 'software update available' message and tried installing it. First attempt put the phone back into boot loop so I reflashed it again using Odin.
That worked immediately the over the network software update installed and now phone is 100%
Very frustrating but I got there!
glad you fixed it! ive tried three different firmwares and still nothing.
trying this one atm
G900FXXU1ANE2_G900FEVR1AND1_G900FXXU1ANE2_HOME.tar
oh and how long do they take to boot when there are sitting at the samsung glowing screen?>
I'm in UK and used what (I had to guess) was the best firmware.
I'll let you know which version it was when I get home tonight.
BUT I had all the problems with a single version and it eventually came good.
I read somewhere that overwriting a different core (from specific providers) with generic firmware, could lead to a world of pain until it gets full replaced... not sure if that's a good description (or has any fact to it) but it seemed to be re-loading and re-loading and re........ for ages, finally cracked it.
well mines booted now!but getting constant errors about samsung push!
If it'still booted, you'very made progress!
Push issues are mentioned elsewhere and can (eventually be sorted) but if you have a booted phone you should be able to get an over the air software update installed from the service provider....?!