screen problem - Galaxy Note 4 Q&A, Help & Troubleshooting

My phone and my friend have the same problem that when I use the pen in any app the right half of it doesn't respond normally I must press harder to respond so what can I do

Mido Enab said:
My phone and my friend have the same problem that when I use the pen in any app the right half of it doesn't respond normally I must press harder to respond so what can I do
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Click to collapse
You need to contact the guaranty or the place that you have bought and ask for a replacement... this is a hardware problem and there's only one solution: change for another device.

Just a question... do you use a cover or a case that use magnetic lock mechanisms? I had the same problem with a Note 2 in an Artwizz case and the magnets from that interfere with the touchpen function...
Sent from my SM-N910F using XDA Premium HD app

Take it back to claim warranty, if you got it in gray market or in an unofficial way, you will have to pay to get fixed, that is why Buying from official sources is the really good and only way

Related

Tired of my samsung galaxy s2 and its stupid home button

I actually think i'm going to either:
-bring my samsung back for fixing
-sell my samsung and buy a more reliable phone
-cry in a corner.
I've had the home button problems since a few months or so...
Sometimes it won't react at all when i press it, sometimes it brings up the voice control, sometimes it'll lag for 2 seconds...
I tried a factory reset, tried updating, tried uninstalling voice apps and nothing works...
If anyone has any tips i don't know of please let me know before i send it for replacement because this is unacceptable on a €600 phone.
Any help is appreciated
You may have dusts stuck under the button. Try this trick I used to loosen my iPhone's home button:
1) turn the phone upside down
2) tap the button with your finger nail a few times firmly (but not very hard as it can damage the circuitry underneath)
3) wipe the edges of the button with a moist tissue or cloth
4) wipe the button dry with a dry tissue or cloth
are you serious...?
Riqz said:
I actually think i'm going to either:
-bring my samsung back for fixing
-sell my samsung and buy a more reliable phone
-cry in a corner.
I've had the home button problems since a few months or so...
Sometimes it won't react at all when i press it, sometimes it brings up the voice control, sometimes it'll lag for 2 seconds...
I tried a factory reset, tried updating, tried uninstalling voice apps and nothing works...
If anyone has any tips i don't know of please let me know before i send it for replacement because this is unacceptable on a €600 phone.
Any help is appreciated
Click to expand...
Click to collapse
How about RMA and have it repaired/replaced?
mr mystery said:
How about RMA and have it repaired/replaced?
Click to expand...
Click to collapse
Definetly looking to replace it right now. Not satisfied at all.
If i do get it RMA'd can i leave it rooted? Should i unroot it?
Wiggle
Riqz said:
are you serious...?
Click to expand...
Click to collapse
Have you tried to wiggle it a bit then blow it gentley?
TechWizard said:
Have you tried to wiggle it a bit then blow it gentley?
Click to expand...
Click to collapse
That's what she said.
cuhrazy said:
That's what she said.
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Click to collapse
True but maybe blowing it a little or a light vac may help disperse any particles if thats the cause mate
Yep, the home button really is ****ing crap. Mine doesn't work at all since month. I found a work around (using a volume button as home button, but its a shame for samsung)
I tried to send in it but they told me that it's a moisture damage (a lie if you would ask me) and they aren't able to repair it even if i'd pay for it.
So my next phone will have as few moving parts as possible.
Sent from my GT-I9100 using XDA App
have my gs2 for about 4months now i use home button a lot and have no problem
i even use it gym and some time it gets sweaty still no damage
you have a faulty unit i think
supermult said:
Yep, the home button really is ****ing crap. Mine doesn't work at all since month. I found a work around (using a volume button as home button, but its a shame for samsung)
I tried to send in it but they told me that it's a moisture damage (a lie if you would ask me) and they aren't able to repair it even if i'd pay for it.
So my next phone will have as few moving parts as possible.
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
i think i would sell mine if they sent it back for that reason
yeah, a blow always help. at least for moral.
but depends on who is giving to who the blow
now seriously, mine got including in my daughter's hands while she was eating so a lot of moisture god onto the button and it's still working.
and by the way, they are forced by the law to fix it, at least for money, because the law, at least in UE is forcing them to offer post warranty support.
Basically they will change the mother board.
I had the same issue with stock rom reflashed with oxygen and miui and not experienced it since, coincidence maybe?
Sent from my GT-I9100 using Tapatalk
Riqz said:
are you serious...?
Click to expand...
Click to collapse
Totally.
My iphone's home button stopped responding after about 6 months and I was about to return it for replacement. The button's responsiveness is still like new to this day after "cleaning" - the unit is 15 months old and counting.
sometimes it'll lag for 2 seconds...
This case is normal because Samsung is code home btn to wait for double click (so it can bring up a voice command) so it have a delay time to wait for it.
Btw you can disable it by using jkay to disable home btn double click.
Had the same issue as OP.
I went to the customer care center here and complained (which was a pain in the azz), then finally stood there until they reacted. Overall, they ordered a new screen and took care of it.
It took about 5 days for it to be replaced. I had the device until then of course.
Try button saviour from the market.
Sent from my Rare voided GT-I9100 using xda premium
If you bought the phone in the UK you are protected by the Sale of Goods Act 1979 which you should mention to the retailer. If this isn't the case I'm sure there are repair shops that could fit a new button relatively cheaply, that is if the blow job trick doesn't work
Sent from my GT-I9100 using Tapatalk
turn the device off, remove the battery and spray a bit of contact cleaner on the home button gaps.. it should work then
15 months..? My iphone's been goin' for almost 40...<3 jb 3g
As far as the topic goes, I heard about this lumia 800 recently...

[Q] Touchscreen Unresponsive after reboot menu

My touchscreen becomes unresponsive after holding down the power button to get to the Phone Options where the Silent mode, Airplane mode, Choose Profile, Screenshot, Reboot , and Power Off options are located. The touch screen becomes unresponsive, I have to power off the screen for a few seconds and turn it back on and the touch screen will work again. It just started doing this 2 weeks ago. I have tried different roms and no difference. I have performed task 29 no difference, even after fresh installation of roms with no other apps installed
Im suspecting a worn digitizer but not sure because it only does it after phone opentions menu is opened, other than that the touchscreen works fine. Than again not sure if its a rom issue because it does it with different roms even older ones i never had problems before. I just know how to flash roms and basic stuff and not that far advanced
By the way I have the latest MGLDR, and recovery, have performed task 29 and even tried it with the SD card out and same result
Any help would be greatly appriciated especially if you have had this exact problem please i want to hear from you
Thank you
Broken flat cable from digitizer to mainboard.I had the same problem.
Was it expensive to fix? Or did you fix it yourself? Did you replace the cable, digitizer or just the cable? And thanks for the help
Sent from my HD2 using xda premium
mvinceti said:
Broken flat cable from digitizer to mainboard.I had the same problem.
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Click to collapse
I think you mean broken flex cable from digitizer to lcd...
e334 said:
I think you mean broken flex cable from digitizer to lcd...
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Click to collapse
Sure he meant this, in order to make sense!
Solution: another touchscreen/digitizer or even better(but more expensive) new combo(lcd+touchscreen/digitizer)!
I have noticed that after it boots it will let me select an option from the the phone option menu but only when it is fresh of a boot, once the phone settles after a minute or two it's when the problem starts
For the meantime I'm using Quick Boot app from the market since that is the only thing it affects. I will check for prices to replace digitizer. I have seen the digitizers alone on Ebay going got around 10 bucks but I'm scared of the installation lol. I'm going to check the phone repair shop and check how they charge. If it's too much I'll just live with it since the Quick Boot app is working fine.
Thanks for the help guys, I really appreciate it and hopefully it can help somebody else with the exact problem
Sent from my HD2 using xda premium
Well took it to a local repair shop and guy told me the wires looked good and said maybe the motherboard was going out, well if it is guess I'll use my wife's Samsung Vibrant which I must say has never had any problems with, until its time for a contract renewal for me
Sent from my HD2 using xda premium
mexicandroid said:
My touchscreen becomes unresponsive after holding down the power button to get to the Phone Options where the Silent mode, Airplane mode, Choose Profile, Screenshot, Reboot , and Power Off options are located. The touch screen becomes unresponsive, I have to power off the screen for a few seconds and turn it back on and the touch screen will work again. It just started doing this 2 weeks ago. I have tried different roms and no difference. I have performed task 29 no difference, even after fresh installation of roms with no other apps installed
Im suspecting a worn digitizer but not sure because it only does it after phone opentions menu is opened, other than that the touchscreen works fine. Than again not sure if its a rom issue because it does it with different roms even older ones i never had problems before. I just know how to flash roms and basic stuff and not that far advanced
By the way I have the latest MGLDR, and recovery, have performed task 29 and even tried it with the SD card out and same result
Any help would be greatly appriciated especially if you have had this exact problem please i want to hear from you
Thank you
Click to expand...
Click to collapse
Me too
bib*oops said:
Sure he meant this, in order to make sense!
Solution: another touchscreen/digitizer or even better(but more expensive) new combo(lcd+touchscreen/digitizer)!
Click to expand...
Click to collapse
that's what I'm getting
mexicandroid said:
Well took it to a local repair shop and guy told me the wires looked good and said maybe the motherboard was going out, well if it is guess I'll use my wife's Samsung Vibrant which I must say has never had any problems with, until its time for a contract renewal for me
Sent from my HD2 using xda premium
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Click to collapse
I highly doubt the board is bad. I already took mine apart, a collection of dust and dirt causes the end button to mess up the contacts. Your board is probably fine if you aren't experiencing overheating or any other symptoms, no offence, he probably just wanted more work to do so they could charge you more. I've done some computer repairs for family and friends and it's ridiculous the bull that repair stores throw at you
Sent from my GT-I9100 using Tapatalk
elesbb said:
Me too
that's what I'm getting
I highly doubt the board is bad. I already took mine apart, a collection of dust and dirt causes the end button to mess up the contacts. Your board is probably fine if you aren't experiencing overheating or any other symptoms, no offence, he probably just wanted more work to do so they could charge you more. I've done some computer repairs for family and friends and it's ridiculous the bull that repair stores throw at you
Sent from my GT-I9100 using Tapatalk
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Click to collapse
I'm not experiencing overheating issues, the guy didn't charge and said he didn't have another motherboard to swap out with and test. He didn't charge me anything at least. I know its ridiculous how much they charge sometimes but its out of warranty so I don't have much choice and I'm scared to take it apart and damage something else but I have no other choice now lol. Did you look at a video before you took your apart?
Also was your phone doing the exact same thing? It does make sense it could be a dirty contact, I work ata Chevy dealer and bad contacts sometimes do weird things but sometimes at the lock screen the touch screen won't work also and I have to turn of t the screen for it to work
Sent from my HD2 using xda premium
mexicandroid said:
I'm not experiencing overheating issues, the guy didn't charge and said he didn't have another motherboard to swap out with and test. He didn't charge me anything at least. I know its ridiculous how much they charge sometimes but its out of warranty so I don't have much choice and I'm scared to take it apart and damage something else but I have no other choice now lol. Did you look at a video before you took your apart?
Also was your phone doing the exact same thing? It does make sense it could be a dirty contact, I work ata Chevy dealer and bad contacts sometimes do weird things but sometimes at the lock screen the touch screen won't work also and I have to turn of t the screen for it to work
Sent from my HD2 using xda premium
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Click to collapse
Yes exactly the same thing like 100 percent exactly. And yes I did the hardest part is getting the device out of the case lol the rest is quite simple.
Sent from my GT-I9100 using Tapatalk
elesbb said:
Yes exactly the same thing like 100 percent exactly. And yes I did the hardest part is getting the device out of the case lol the rest is quite simple.
Sent from my GT-I9100 using Tapatalk
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Click to collapse
did you use a plastic tool or a small screwdriver to get the phone out of the case?
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mexicandroid said:
did you use a plastic tool or a small screwdriver to get the phone out of the case?
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Click to collapse
Small screwdriver, didn't want to but I was very careful and made sure I didn't hit anything
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elesbb said:
Small screwdriver, didn't want to but I was very careful and made sure I didn't hit anything
Sent from my GT-I9100 using Tapatalk
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After I take the cover of do I have to disconnect anything? I tried finding a video about it but no luck
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mexicandroid said:
After I take the cover of do I have to disconnect anything? I tried finding a video about it but no luck
Sent from my HD2 using xda premium
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Click to collapse
No luck??? lol look my friend i am your luck
elesbb said:
No luck??? lol look my friend i am your luck
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Click to collapse
Lol thanks I meant after I take the cover off, I was able to take the plastic buttons of but I didn't see much dust, I **** a little compressed air but that's all, how did you clean up the actual buttons?
Well I put it back together after blew the buttons but for a little while the touchscreen was not working at all, I rebooted a few times and it started working but same problem
Just wanted to know how you cleaned the buttons if I'm missing something. I really want to fix it because I don't to use my wife HD2, I'll never hear the end of it from her because I always tell her phone is better lol
Sent from my HD2 using xda premium
mexicandroid said:
Lol thanks I meant after I take the cover off, I was able to take the plastic buttons of but I didn't see much dust, I **** a little compressed air but that's all, how did you clean up the actual buttons?
Well I put it back together after blew the buttons but for a little while the touchscreen was not working at all, I rebooted a few times and it started working but same problem
Just wanted to know how you cleaned the buttons if I'm missing something. I really want to fix it because I don't to use my wife HD2, I'll never hear the end of it from her because I always tell her phone is better lol
Sent from my HD2 using xda premium
Click to expand...
Click to collapse
Lol. what cover are you talking about? i just followed the one video and blew compressed air through ever little nook and crany. It didnt fix it completely as im not too worried about it since my digitizer is shattered. So i'll be more worried about it once i get a new digitizer. But just follow one of the videos on youtube, they take the thing apart all the way down to individual parts.
Hey use attached apk, and remap one of your other buttons to function as the power button. I have mine set to the green button since i dont use it anyhow. That way the endkey doesnt get used so much. It works perfectly. once i get a new display im gonna rig a way to keep this from happening again.
elesbb said:
Hey use attached apk, and remap one of your other buttons to function as the power button. I have mine set to the green button since i dont use it anyhow. That way the endkey doesnt get used so much. It works perfectly. once i get a new display im gonna rig a way to keep this from happening again.
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Click to collapse
thanks but now my touchscreen does not work at all now. Maybe it was just the digitizer going bad in my phone. I'm using a Samsung Vibrant which in my opinion sucks, I just got it rooted, now I need install CM7, I miss my HD2 so much. I think I'm just going to order a digitizer from Ebay and try to install myself
damn the HD2 phone owners have so many rom choices compared to this vibrant
Sent from my SGH-T959 using XDA
mexicandroid said:
thanks but now my touchscreen does not work at all now. Maybe it was just the digitizer going bad in my phone. I'm using a Samsung Vibrant which in my opinion sucks, I just got it rooted, now I need install CM7, I miss my HD2 so much. I think I'm just going to order a digitizer from Ebay and try to install myself
damn the HD2 phone owners have so many rom choices compared to this vibrant
Sent from my SGH-T959 using XDA
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Click to collapse
Ha, have you tried rebooting the HD2? If i hit the end key, it stops working completely, but after a reboot it works again. So far it hasnt stopped working since i remapped the green key to be power key. And yeah i had to use my Touch Pro 2 until i finally got an HD2. I cant wait to get a job and get an SGS2 though. Thats an amazing phone.
elesbb said:
Ha, have you tried rebooting the HD2? If i hit the end key, it stops working completely, but after a reboot it works again. So far it hasnt stopped working since i remapped the green key to be power key. And yeah i had to use my Touch Pro 2 until i finally got an HD2. I cant wait to get a job and get an SGS2 though. Thats an amazing phone.
Click to expand...
Click to collapse
My wife has the sg2 but won't let me touch it. There nice but I want a phone with a quad core processor like the HTC one, that's what I'm waiting for
Sent from my SGH-T959 using XDA

Interesting stance on the Spen from Samsung

Well like some others here I have a faulty S-Pen. It starts interacting with the screen about 1-2cm away which is VERY frustrating. After seeing some threads here I got in touch with Samsung Customer Support and this is what I got.
I sent
I've had an issue with my s-pen over the last few weeks. The pen will ''''click'''' or ''''draw '''' something on the screen when its about 1-2cm away from the screen.
This makes annotation and drawing very difficult as it keeps pressing when I do not mean to.
Is this a firmware issue or hardware issue? From what I''''ve read online it looks to me to be hardware related.
Many thanks,
Click to expand...
Click to collapse
This is what I got in return.
Dear Ben
Thank you for contacting Samsung.
I'm afraid that the s-pen is designed to work in this manner. It is an option that most customers tend to prefer so that the screen does not actually have to be touched/scratched by the pen. I'm sorry if this is an inconvenience to you.
If you require any further assistance, please contact Samsung again and we will be more than happy to help.
Kind regards
Ciaran
Online Support Team
SAMSUNG Customer Support Centre
Click to expand...
Click to collapse
I know thats total BS. Who would want a stylus that unpredictably touches the screen without touching it?
Your thoughts?
khsbenny said:
total BS
Click to expand...
Click to collapse
+1
Well, that's not how I would want the S-Pen to work and for me that's not how it does work so I'd suggest you get back to them and explain that what you have is a definite problem.
For me the S-Pen does pretty much exactly what you (or any other sane person) would want - it takes a gentle but quite deliberate contact with the screen to make anything happen.
This is the same problem I have it really is frustrating :-!
Sent from my GT-N7000 using xda premium
The pen should be detected when slightly above the surface of the screen, that's how my Wacom tablet works as well, but it should never "click" without actually touching the surface so there's definately something wrong.
You could try to calibrate your sensors and do a factory reset. If neither solve the problem then I would press Samsung to send a replacement pen.
bioweb said:
The pen should be detected when slightly above the surface of the screen, that's how my Wacom tablet works as well, but it should never "click" without actually touching the surface so there's definately something wrong.
You could try to calibrate your sensors and do a factory reset. If neither solve the problem then I would press Samsung to send a replacement pen.
Click to expand...
Click to collapse
I've resetted, tried different roms and the only way I can get it to work normally is by moving the end of the pen. Its only a temporary solution though and only lasts a few minutes.
It's deffinately a hardware fault within the pen, its a tiny rubber o-ring between the magnet and the coil which breaks up over time allowing them to stay in contact when they shouldnt be, I replaced mine with cotton and it works like a charm now.
Samsung are talking out their arse's!
This is definately not normal behaviour as it defeats the whole purpose of the pen being pressure sensitive and it's just a load of bull that's what people prefer as it screws up any accuracy. I'm not aware of any setting that would invoke this behaviour so I'd say it's definately a hardware related issue.
Samsung Service Idiots said:
I'm afraid that the s-pen is designed to work in this manner.
Click to expand...
Click to collapse
My thoughts? Sorry for nerding, but the answer is: LOL! If this is how it´s designed to work, millions of users (including me) are using a defect device.
The only way to reproduce this pen-behaviour is to lie down on your bed and to use the Note with the screen pointing to the ground (technical reasons).
That confirms that the s-pen is scratching the screen!
I've just sent them the exact same message as copied from your post, lets see what reply they give me
RudiRulez said:
I've just sent them the exact same message as copied from your post, lets see what reply they give me
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Click to collapse
That will be interesting actually, I wonder if they'll offer you a new pen.
Sent from my GT-N7000 using XDA
Samsung technical support are crap. I rang them because my 7.7 went into a boot loop every time I powered off and had to let the battery go flat to escape from the loop. The solution they suggested was to never power off and when I argued that I should be able to power down they hung up on me. I returned the 7.7 to Amazon for a re-fund within the 30 days and got a replacement from Hong Kong with 3g for £60 less.
I'm glad samsung is not in automobile or aviation industry - people would die because of such a low quality control.
I think they might send you a free air compressor, when you tell them that the pressure sensivity doesn't work at 2cm above the screen without
Boy124 said:
I'm glad samsung is not in automobile or aviation industry - people would die because of such a low quality control.
Click to expand...
Click to collapse
from what I read before, Samsung originated as a company selling trade exports of fish, vegetables and fruits to China.
Wonder if trying a third party penabled pen would make a difference.
Sent from my GT-N7000 using xda premium
i found the solution. just wrap some metal foil above the button and the behaviour is gone. use some cellotape. saw on youtube. it is not mechanical.
Sent from my GT-N7000 using XDA
Will give that a try tomorrow thanks ;-)
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msnxda said:
i found the solution. just wrap some metal foil above the button and the behaviour is gone. use some cellotape. saw on youtube. it is not mechanical.
Sent from my GT-N7000 using XDA
Click to expand...
Click to collapse
Err which button are you talking about?

Help.. URGENT help.. I cracked my screen.

So my Nexus had the screen lift.. I was just curious, and wanted to see the back of it.
Took the back cover off, no problem. I didn't really do anything except look around. When I wanted to pop the back cover back in, I had trouble with one corner.. it just wouldn't pop in. So i pushed that corner a bit (I swear I didn't really use that much strength) but I turned the device around and saw the corner of the glass was cracked. It didn't reach the pixeled part of the screen, it was only at the black border.
So I thought- ah.. oh well it was my fault. I was pissed.. but who was I to blame right? I'll just live with it.
Here comes the problem.. I pushed the Power button, the lock screen came on as usual. However, it seems to have absolutely no response to my touches at all. I tried touching every single corner... NOTHING.
There is absolutely nothing I can do with this device right now.. Except 1. power it on, 2. take a screen shot.
Can anyone tell me what to do now? I've taken the device out of the states. The country I am in do have Asus office. I know the warranty probably does not cover this. I would be willing to pay for a new screen- but does anything know how much it will cost?
Sigh.. any help/comment would be nice. I'm totally devastated right now. I know it's my fault for not being careful. But I am able to go traveling next week, and was looking forward to reading books on it etc.
If it were me, I'd send it back and get a replacement since it had screen lift and that was the only reason you opened it...
Sent from my Nexus 7 using xda app-developers app
Solange82200 said:
If it were me, I'd send it back and get a replacement since it had screen lift and that was the only reason you opened it...
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Well I'm not in the U.S, and won't be anytime soon. My friend bought it over for me. Tomorrow I will call the local Asus office and ask them about it.
In the meanwhile I might just buy the micro-USB to USB cable, and use a mouse to control it. Although That will look ridiculous as I'll have to find a flat surface to use the mouse everytime. Is there some other USB controller I can use to control the screen?
Also I don't really know much about digitizers.. once you crack one corner, does it mean the entire thing is not usable anymore?
I had very small screen lift issue. Barely noticeable. But with this official nexus 7 cover seems to keep it down
thunder9111 said:
Here comes the problem.. I pushed the Power button, the lock screen came on as usual. However, it seems to have absolutely no response to my touches at all. I tried touching every single corner... NOTHING.
There is absolutely nothing I can do with this device right now.. Except 1. power it on, 2. take a screen shot.
Click to expand...
Click to collapse
The touch panel is fused to the glass so if it breaks you're out of luck sorry
Sent from my Nexus 7 using xda premium
does that mean if I want to get a replacement I'll have to pay for LCD+digitizer? :crying:
It'll probably cost more than $100 right...

I9500 Screen flickering (Imp.)

Hi guys,
I have a galaxy S4 I9500 version and I have observed a problem with it. I was sharing media with my friend's Xperia Z via NFC, while doing that, my phones' screen started flickering highlighting clock at the top portion.
Later I turned off both mobiles' NFC and taken both mobiles close and guess what my phones' screen flickered again.
I checked it with my old Galaxy S I9000 which doesn't even has NFC, again S4s' screen flickered.
Then I went to service center to show this issue, as they were not having any other S4 there to crosscheck problem, they asked me to visit a Samsung mobile shop. There I checked it with three S4s' which were on display and I found that problem was there with each and every S4.
So guys can you check your phones' for this issue and will it cause any problem to phone as the time passes??
similar type of problem
tush1114 said:
Hi guys,
I have a galaxy S4 I9500 version and I have observed a problem with it. I was sharing media with my friend's Xperia Z via NFC, while doing that, my phones' screen started flickering highlighting clock at the top portion.
Later I turned off both mobiles' NFC and taken both mobiles close and guess what my phones' screen flickered again.
I checked it with my old Galaxy S I9000 which doesn't even has NFC, again S4s' screen flickered.
Then I went to service center to show this issue, as they were not having any other S4 there to crosscheck problem, they asked me to visit a Samsung mobile shop. There I checked it with three S4s' which were on display and I found that problem was there with each and every S4.
So guys can you check your phones' for this issue and will it cause any problem to phone as the time passes??
Click to expand...
Click to collapse
hii,
i am facing similar type of problem. the diffrence is that i get such flickering whenever i am using the mobile data network after evry few minutes and the flicker is like a flash(means it lasts for a fraction of second). i started to have this issue from past few days and this is extremely annoying.
Dont know wat to do!!
ayushsocool said:
hii,
i am facing similar type of problem. the diffrence is that i get such flickering whenever i am using the mobile data network after evry few minutes and the flicker is like a flash(means it lasts for a fraction of second). i started to have this issue from past few days and this is extremely annoying.
Dont know wat to do!!
Click to expand...
Click to collapse
just submit it to the service center and ask them to remove that problem and dont accept it back until they fix it.
tush1114 said:
just submit it to the service center and ask them to remove that problem and dont accept it back until they fix it.
Click to expand...
Click to collapse
today i went to the service centre. they couldnt understand the problem with it and have submitted my mobile. they have asked me to wait for their reply as their higher technician will study the problem with the device!!
ayushsocool said:
today i went to the service centre. they couldnt understand the problem with it and have submitted my mobile. they have asked me to wait for their reply as their higher technician will study the problem with the device!!
Click to expand...
Click to collapse
Good, let them take their time, dont accept that phone back unless they fix that problem....
Isn't flickering in all S4?
vegetaleb said:
Isn't flickering in all S4?
Click to expand...
Click to collapse
have you tried it with any other smartphone, like we do it while using nfc??
tush1114 said:
Good, let them take their time, dont accept that phone back unless they fix that problem....
Click to expand...
Click to collapse
itss been two days and they have not yet been able to figure out the problem!!
however how did you get your problem sorted out???
Check this
The S-view will be triggered by any magnet
gtht2001 said:
Check this
The S-view will be triggered by any magnet
Click to expand...
Click to collapse
But I think it could turn into an issue because earlier my phones' screen was flickering and waking up automatically highlighting clock just like shown in that video.
I submitted my phone to them and they have replaced display with new one. Now it is not flickering automatically but it does while holding devices side by side as that sensor gets triggered by any magnet. So there is a possibility that the sensor could get permanently affected by a strong magnetic field and triggers the screen to wake up automatically.
ayushsocool said:
itss been two days and they have not yet been able to figure out the problem!!
however how did you get your problem sorted out???
Click to expand...
Click to collapse
They replaced display with new one and now the problem is sorted out.
Yesterday I tried something with my s4..
I disabled samsung link, clock digital(both of em), watch on, and dropbox.
The problem of flickering and clock appearing on top was GONE!! until......
I turned on the data network and found it coming back again...
I figured that it happened to me since i updated it to UBMG1 Indian firmware from BMEA
So i am now rolling back to the latter and sammobile here i come
Even i have also tried a lot of things... but problem was still there.... i think it messes with hardware and there is only one solution and tht is to replace the display with new one... if you find sonething to sortout this issue without replacing any hardware part...pls post it here....
Sent from my GT-I9500 using xda app-developers app
Same problem here.
Does any one got this solved.. as said by one member, even in chennai - tamilnadu, they are not clear on what the issue i am explaining to them, they just changed the motherboard. but no use still.
"S-view mode activates itself, dono why... it happened for me in a month old S4, i got my motherboard replaced, but still the issue is persisting. but the frequency became less. thats it. other than that no use.
as mentioned by one of the member, it is annoying as it happens any time u work with your phone. in any screen suddenly "
ksenthi5 said:
Does any one got this solved.. as said by one member, even in chennai - tamilnadu, they are not clear on what the issue i am explaining to them, they just changed the motherboard. but no use still.
"S-view mode activates itself, dono why... it happened for me in a month old S4, i got my motherboard replaced, but still the issue is persisting. but the frequency became less. thats it. other than that no use.
as mentioned by one of the member, it is annoying as it happens any time u work with your phone. in any screen suddenly "
Click to expand...
Click to collapse
I got my screen replaced but in vain.. I think using the S view cover will help because the flickering is caused by s view initiation (black screen with clock) which is initiated by a magnetic sensor..
Buy unfortunately the s- view cover is costly and so I cannot buy it at the moment .
A possible solution is to turn the s-view service off to stop the flickering issue..
If any developer on the site could help us out..
tush1114 said:
Even i have also tried a lot of things... but problem was still there.... i think it messes with hardware and there is only one solution and tht is to replace the display with new one... if you find sonething to sortout this issue without replacing any hardware part...pls post it here....
Sent from my GT-I9500 using xda app-developers app
Click to expand...
Click to collapse
Many people who had the complaint got their display changed but to no avail so it is definitely a software problem..
Sent from my GT-I9070 using xda app-developers app
zubairamd said:
Buy unfortunately the s- view cover is costly and so I cannot buy it at the moment .
A possible solution is to turn the s-view service off to stop the flickering issue..
If any developer on the site could help us out..
Many people who had the complaint got their display changed but to no avail so it is definitely a software problem..
Sent from my GT-I9070 using xda app-developers app
Click to expand...
Click to collapse
- Actually am using the S-View Cover. But with no use, when its out of S-View cover it behaves erratic by switching to S-View display automatically.
-Yes you are right it can be a software problem ,but take my words, i used a S4 which i bought on launch date in India, i used it for 3 months, then i gave it to my cousin, and bought another new one - this is the one which is showing up this S-View Issue,
the old one which i had was a GEM, not even once i had this problem of S-View with it, both where of same SW revision level, hence there is something to do with the hardware.
am just waiting for the October 4.3 update, if this is not solved in that SW by any means, then am gonna **** on every Samsung technician in the service center, they don't even know the difference between Hall sensor and proximity sensor!!!! , for making them understand the problem in our phone itself is painstaking..
in between is there any change to bring this issue to Samsung's eye.!?
ksenthi5 said:
- Actually am using the S-View Cover. But with no use, when its out of S-View cover it behaves erratic by switching to S-View display automatically.
-Yes you are right it can be a software problem ,but take my words, i used a S4 which i bought on launch date in India, i used it for 3 months, then i gave it to my cousin, and bought another new one - this is the one which is showing up this S-View Issue,
the old one which i had was a GEM, not even once i had this problem of S-View with it, both where of same SW revision level, hence there is something to do with the hardware.
am just waiting for the October 4.3 update, if this is not solved in that SW by any means, then am gonna **** on every Samsung technician in the service center, they don't even know the difference between Hall sensor and proximity sensor!!!! , for making them understand the problem in our phone itself is painstaking..
in between is there any change to bring this issue to Samsung's eye.!?
Click to expand...
Click to collapse
True the service center's technicians
Don't know anything...
If you report that the s-view cover also gives the same result instead showing the s- view when it is supposed then I won't buy it because I only wanted to buy it currently just to fix the issue..
Also just waiting for the android 4.3 update..
Sent from my GT-I9070 using xda app-developers app
That's not a issue. It's s-view feature in phone. If your phone get close to any magnet/magnetic source then it will activate s-view screen.
A lot of devices like iPad and Nexus 7 have a small magnet in them to provide support for cover/accessories. If your S4 get close enough to that magnet on other device it will activate s-view screen.
I dont know exactly if your other phone that you are trying NFC with, has a magnet. but there should be.
rl421403 said:
That's not a issue. It's s-view feature in phone. If your phone get close to any magnet/magnetic source then it will activate s-view screen.
A lot of devices like iPad and Nexus 7 have a small magnet in them to provide support for cover/accessories. If your S4 get close enough to that magnet on other device it will activate s-view screen.
I dont know exactly if your other phone that you are trying NFC with, has a magnet. but there should be.
Click to expand...
Click to collapse
I know that it is a feature but it comes just in between typing process or running through the temple (temple run) and it disturbs a lot so I thought of using the s- view cover so it will restrict the feature to only when needed out initiated by closing the cover instead of coming every time in between activity..
Sent from my GT-I9070 using xda app-developers app
rl421403 said:
That's not a issue. It's s-view feature in phone. If your phone get close to any magnet/magnetic source then it will activate s-view screen.
A lot of devices like iPad and Nexus 7 have a small magnet in them to provide support for cover/accessories. If your S4 get close enough to that magnet on other device it will activate s-view screen.
I dont know exactly if your other phone that you are trying NFC with, has a magnet. but there should be.
Click to expand...
Click to collapse
Not always, see i am just holding my phone in hand, or it is laid on a wooden desk, even then this flickering into S-View mode happens.
zubairamd said:
I know that it is a feature but it comes just in between typing process or running through the temple (temple run) and it disturbs a lot so I thought of using the s- view cover so it will restrict the feature to only when needed out initiated by closing the cover instead of coming every time in between activity..
Sent from my GT-I9070 using xda app-developers app
Click to expand...
Click to collapse
exactly, this is the same annoying behavior i am also facing and is really disturbing and irritating.
i have again given the phone to the service center, lets see what happens next.

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