Related
Hye, im a new forum user. Ive been using a Dopod 900 for quite sometime now and i love it. However, 2 weeks back, upon connecting it to my pc, an error message showed on my pc screen. It said
"USB DEVICE NOT RECOGNISED
One of the usb device connected to this computer has malfunctioned and windows does not recognize it".
At 1st i thought it was a minor problem so i decided to soft reset it. But after soft resetting it still couldn't connect.
Here's the list of things that i've done.
1. soft reset the device/pc
-connect it via cable to the usb port, still not working
2. uninstall/reinstall activesync 4.5
-not working either
3. hard reset device
-also not working
4. reformat pc (last resort)
-no avail...sigh...
HELP!!! It's driving me crazy!
The usb port seems fine, i can sill charge my device, but i can't connect it to my pc!
PLEASE HELP ME!
Thanks in advance.
the problem is on your PC and not on your Device. I didn't get whether you have formated your PC or you planning to??
I don't think it's my pc.
Went to a pda shop, asked the person in charge to have a look at it and he too was confused. He got the same error as i did on his pc.
He reset my device to bootloader mode and plugged in the usb cable. Something like 'usb cable' showed on my device screen. He said that the port was fine so it had to be some other problem which of course he doesn't even know.
Btw, i DID format my pc before going to the pda shop. Still nothing...Thanx for replying and being so helpfull...Hope u can help some more!
Have you tried a diff USB cable
Yup! Tried a couple of different usb cables...still no luck...
Additional info-
I found out that syncing could also be done via bluetooth from a friend, so i gave it a try but, also no go...my device is not recognised...***sigh***
Yes, still no luck...Ive tried a couple actually...
Was this problem solved?
I have the exact same problem. I got it to sync one time though when I disabled my firewall. But that's it.
I can't sync again.
Please, anybody who had had this problem, please share the solution.
Thanks a lot!
maxmiller said:
Was this problem solved?
I have the exact same problem. I got it to sync one time though when I disabled my firewall. But that's it.
I can't sync again.
Please, anybody who had had this problem, please share the solution.
Thanks a lot!
Click to expand...
Click to collapse
Have check this?
Goto your device -->settings-->connection-->USB to PC and check or uncheck advanced network functionality
That's strange. i don't have the USB to PC option on my Connections menu.
I've been suspecting my USB port to be the problem.
Could anyone please take a very clear picture of the USB port in their Uni so I can compare mine.
Thanks a lot.
Nope...it was never solved. I ended up selling my dopod. I was so frustrated. *sigh*
maxmiller said:
That's strange. i don't have the USB to PC option on my Connections menu.
I've been suspecting my USB port to be the problem.
Could anyone please take a very clear picture of the USB port in their Uni so I can compare mine.
Thanks a lot.
Click to expand...
Click to collapse
What ROM ARE YOU USING?
since a few weeks, i've got a very strange problem with my blackstone.
when i connect the usb cable to my phone and the pc, it don't asks me anymore wether i want to connect it as a harddisk drive or do active sync. it's also impossible to do active sync by usb since this moment. i already tried everything in the blackstone USB2PC settings, like disabling fast synchronising, deactive/active the USB2PC pop-up and so on...
what i found out yesterday is the following:
because i did a hard reset, i didn't had any contacts on my phone, so i tried to active sync over bluetooth. that worked perfectly and after the synchronizing was finished, the USB connection worked again, but only for a few minutes. afterwards i had the same problem again. nothing happened when i connected the USB cable. i was able to do the same thing again: synchronize by bluetooth, connect USB cable and it worked again for a few minutes. unfortunately i wasn't able to flash hardspl during this time period. it found the phones bootloader version, but when i wanted to start the flashing process, it said that it can't estalish a connection to the phone (tricolo bottsreen has been started and progressbar was visible, but on 0%)
i also tried it on 3 different pc's with 2 different USB cables...
normaly i would say now, that my blackstone has a defect due to the fact that i did a hard reset and it's still not working, but how is it possible that it works for a few minutes after synchonizing by bluetooth?
does anyone has an idea??? i don't want to give away my lovely blackstone for warranty
btw. is there any possibility to flash a new rom without using the usb cable? even with the soft spl method i've found, you have to use the cable even if the rom itself is flashed from the sd card...
Black Stone usb device picking as "unknown device"
i am also having the same problem please help me
Maybe i'm having a similar issue:
My HD is not recognized anymore via USB Cable. I tried different computers with different Windows Versions. (7, Vista, XP)... No Connection anymore.
Bluetooth Connection works!
I did follow all suggestions... nothing works.
Could it be, that i flashed my HD too much? Is it broken now?
have you all checked your 'USB to PC' settings?
wellers said:
have you all checked your 'USB to PC' settings?
Click to expand...
Click to collapse
Hi,
I have this problem with one of my PC as well. It was working previously. I already checked 'USB to PC' settings
kkchan said:
Hi,
I have this problem with one of my PC as well. It was working previously. I already checked 'USB to PC' settings
Click to expand...
Click to collapse
Yes, checked every of the common suggestions given in this situation.
Could it be a hardware fault?
As i told, it doesn't work on any PC! Feels like Touch HD's mini USB port is dead. Strange thing ist, that it says chargin when connection the cable. But no other reaction than charging.
is there still no solution for this problem?
i already found like 20 people now with the same problem, posting in several different threads. seems like this really is a big problem of the blackstone...
I had this problem with Duttys rom afgter plugging my HD into works pc to use internet sharing.I had to do a hard reset to sort it out sorry ts not much help but its the only way i sorted it after buying 3 new leads!
Using the stock ROM 1.14, never ever flashed a ROM. However, for a few days, I have been unable to connect my Blackstone with Windows Mobile Center (OS = Windows Vista SP1), it just fails with an (unspecified) error. I can only connect my device as a disk drive, not via ActiveSync anymore. It used to work before.
I am currently investigating whether or not the recent firewall upgrade (to Norton 360 3.0) on my computer may be the root of the problem. I'll keep you informed...
EDIT: performed an uninstall of the Windows Mobile Device Center, restarted the computer, re-installed the WMDC using the HTC CD provided with my Blackstone -> voilà, it works again
EDIT2: probably my problem was not related with the ones described here above, but who knows, maybe it will help others ...
i also hv the same problem
cannot synchronize...
last week just facing the same problem as u guys.. nothing is work.. the port just able to charge only....
did watever I can... no luck...
some time when I plug in cable.. the unit prompt "this device didn't support USB headset, please remove"...
end up..
send the unit to repair.. the shop said USB chip spoil... have to replace...
get it replaced and now back to normal...
bufung said:
last week just facing the same problem as u guys.. nothing is work.. the port just able to charge only....
did watever I can... no luck...
some time when I plug in cable.. the unit prompt "this device didn't support USB headset, please remove"...
end up..
send the unit to repair.. the shop said USB chip spoil... have to replace...
get it replaced and now back to normal...
Click to expand...
Click to collapse
is the USB chip soil under warranty? or i hv to fork out my own money?
USB Dead
Same issue here.......... Can charge but can't sync. Even in the boot loader I'm not getting anything. ... as soon as I remove the USB cable it says serial. Tried changing everything
Help anyone?
My mate has this very same problem, cable charges the phone but no connection (or popup) happens.
Anyone any further with this problem ?
elab said:
My mate has this very same problem, cable charges the phone but no connection (or popup) happens.
Anyone any further with this problem ?
Click to expand...
Click to collapse
Same here.. problem just started.
Hi Guys
The problem with the USB Connector in the phone.Four Months back I got the same issue with USB, since I had warranty I sent it to HTC Service centre to repair, they send me back in four working days in working condition. If your in UK it will be return in 3 to 4 working days.
goto HTC website and find the service centre phone no.
cheers
joe.
when i connect the usb cable to my phone and the pc, it don't asks me anymore wether i want to connect it as a harddisk drive or do active sync.
Click to expand...
Click to collapse
I already have Blackstone. Maybe You already checked Settings\Connections\USB to PC location. There is "Ask me first about USB connection type...". If my understaning is good then here must be this checkbox set to checked.
Second thing for those users who cannot use syncing only : I had and antivirus program and it has personal firewall. When I turned OFF antivirus protection and the firewall protection then the Windows Modile Device Center start working without any problems with Active sync in my phone.
Dr. Morpheus said:
I already have Blackstone. Maybe You already checked Settings\Connections\USB to PC location. There is "Ask me first about USB connection type...". If my understaning is good then here must be this checkbox set to checked.
Second thing for those users who cannot use syncing only : I had and antivirus program and it has personal firewall. When I turned OFF antivirus protection and the firewall protection then the Windows Modile Device Center start working without any problems with Active sync in my phone.
Click to expand...
Click to collapse
I checked all, but these are not cases
Interesting, I did a sync last night and today, I can't do it!
But if I use the phone as a modem for Internet, my blackstone connects without problem through cable.
Wich is the mystery?
gtdor said:
I checked all, but these are not cases
Interesting, I did a sync last night and today, I can't do it!
But if I use the phone as a modem for Internet, my blackstone connects without problem through cable.
Wich is the mystery?
Click to expand...
Click to collapse
I solved the problem. It seems that the ROM version was the problem for me:
ROM: BS_Cloudy_1.9
RADIO: 1.14.25.24
Manila: 2.5.20121225.2
I solved using "Clear Storage." After reset, reverting to original settings (original settings actually were, because I put this ROM only for two days), I was able to connect to the PC and was able to flesh another ROM
I hope that this ROM is more stable.
Hi guis, I have de same problem with usb connection, I would to send my blackstone to assistance but i have to instal first the original spl!
Is possible to restore it trough memory card and non trough usb??
Tanks
hi
i got a touch dual right here. I got it for like 1,5 year now. But the last months the phone wont connect to a computer/laptop or anything!
i tried several computers, windows xp/vista/7 installing the mobile application of windows and activesync. Also i tried a softreset and couple of hardware resets.. it still doenst work. The phone has energy from the usb connection, but the computers dont do anything...
anybody can help? or is just my usb connection on my phone broken? only the charge option does work?
greets!
nobody?
It ever happened on my nike. Try to use another usb cable and connect your device to another PC with activesync installed
i got the same problem i was going to make a post but saw this one after installing niki wwe this started to happen i cant connect to active sync no more it does not even say if a usb is connected but charges while connected can some 1 help us please i want to install normal windows instead of cooked room but cant do it if its like this
well after half a year not being able too connect my phone connects again!
very weird, i didnt change anything, not even te cable and computer...
i installed wm 6.5 cleanblack now
hello everyone !
i was looking for thread about my problem, i saw some similar problems, solved but not working for me..
i was connected to my PC through USB cable, transfering data few times, about 5 times, than i tried to connect to transfer some more data and nothing, on my tattoo there is just sign of charging and nothing else, no asking for type of connection, there is sound on my PC (connected something through USB ) and nothing else.. i tried to manually set for storage device, put to ask me each time when i connect via USB and still nothing.. also, tried USB DEBUGGING, it says that htc is connected to PC but PC is like dead..
i'm on windows 7 if that means something, thank you for you help
pls anything ?? i have pics to transfer to PC and mp3 for tattoo but i just can't solve this out :S
I had the same problem when I just got my first android. My first guess is - you accidentally killed PC Synchronization process on your phone. Reboot should help (at least it did for me).
I had the same problem and solved it!
put pc sync into taskiller ignore list...
how can you explain me please?
goran95 said:
how can you explain me please?
Click to expand...
Click to collapse
hi
also still have this problem the sync does not happen automatically so what i do is after connecting my phone via USB i go to the USB to pc on my Phone and click on the HTC sync and then the sync happens and i can do any kinda data sync needed try doing it it work for me
USB Debugging also has to be cheked OK
i also have a Wmo Jade this does not happen it sync imm but on the tattoo it always happens and i need to do the above to get the sync working
Hi!
Ive got a big problem cause my Galaxy S just stopped being recognized by any PC. I dont know whats wrong, it just treats USB cable like it was a charger, PC doesnt detect anything neither does the phone. Its very strange since everything worked perfect for the last couple of weeks. I tried to connect it to a notebook i used to flash the phone a week ago and it has been turned off ever since so it cant be any driver related issue. Im afraid my micro-USB port is damaged but i have a custom firmware in it and since i cant reflash it the warranty isnt vaild ehh...
Any ideas?
THX
silly question...
Do you mount the phone via the status bar after you plug it in?
Thats the point - PC doesnt detect the phone AT ALL theres not even a sound that an USB device has been plugged in. The same thing in the phone it just starts charing it doesnt seem to know that its connnected to PC.
sounds like your PC mobo got the USB port fried.
try turning off the PC, unplug the power cord, wait for the energy to drain out, then turning it back on
my Windows 7 x64 some time does that, but it's not a hardware error
on yours it could either be a hardware dead, or the Windows gone Bezerk as usual
I tried different USB devices - other phones, pendrives and a printer and everything works fine except for the Galaxy S. The Samsungs USB cable also works fine with other phones..
I wrote to Samsung and they said to send them the device because its most probably damaged :\ Will they check the firmware version?
btw. as I said in the first post the phone doesnt work on my notebook as well
I wouldnt care so much about this because I can send files using ftp but I cant change the firmware without an USB port working (or am I wrong?)
I sometimes also have this problem. For me rebooting the phone and if it then doesn't work again using another USB port at my PC solves the problem.
Yesterday when the problem occurred for the first time I removed SIM and microSD cards and PC detected a device but it was recognized as 'unknown malfunctioning USB device' but no luck ever since.
Just to let you know my Samsung just fixed itself 0_o Might have something to do with the Windows reinstallation on my PC but it suddely works on my notebook as well. Im really confused now...