[Q] Phone Burn :) - Galaxy Note 3 Q&A, Help & Troubleshooting

Morning ladies and gents, apologies if this is a duplicate post but this one has me stumped.
Since yesterday when copying some video files to my galaxy note 3, the phone has started over heating and draining the battery.
This happens whether the phone is in use or in my pocket hence the title of the thread.
I deleted the video files i copied, ran a full scan removed any heavy use apps and 3 times it has had a full charge in the last 24 hours and it overheats within seconds. I did a soft reset, left the battery out for a while and again overheating.
Is there something obvious I am missing, the phone doesnt appear to lag at all, just get really hot.
It has been suggested I do a backup then full factory reset, but this seems a tad drastic. Can anyone suggest anything to help?
Thanks Everyone

Could it be something to do with that indexing thing that Android does?
Google it

Hmmmmm
jh787 said:
Could it be something to do with that indexing thing that Android does?
Google it
Click to expand...
Click to collapse
Thanks fella, found a whole thread, looks like combined issues of SD card, pdf files and indexing.
Found a 1gb of PDF's on the sd card deleting now to see what happens

Update 2
Also i noticed yesterday when copying the video files it converted first before copying, so i have deleted all files and I am testing at the moment

Update 3
ok so i have resorted to formatting the SD card, removing it from the phone and seeing what happens
not sure if it is a faulty SD card
if all else fails I will full factory reset and then pray

Make sure to drop a .nomedia file in every folder that you don't need to see in the gallery/music player. That excludes all files in that folder (and folders inside that folder) from the mediascanner and indexing service.

ShadowLea said:
Make sure to drop a .nomedia file in every folder that you don't need to see in the gallery/music player. That excludes all files in that folder (and folders inside that folder) from the mediascanner and indexing service.
Click to expand...
Click to collapse
I am interested in this my Note 3 Sm-n9005 started over heating the other day. It got really hot I had my usb stick attached otg never had problems before...originally thought it was the rom (Dirty Unicorns latest 4.4.4 Kit kat) when the phone got hot really slow to respond. I disconnected the usb.....factory wiped, then dalvick and cache. rebooted and still heating up really rapidly. Noticed OTG not working, then flashed samung based rom Omega 24 all is well no heating up, however OTG still not working.
Then restored Xnote 21 rom all good no heating up issues.....still no OTG...... phone working fine. But wonder if heating up has caused hardware issue....any help appreciated

Related

[Q] Videos automatically gets deleted from Samsung galaxy S

I am using Galaxy S i9000 for over a month now and have noticed that videos getting automatically deleted from the phone. This has been happening for quite sometime now, earlier thought it might be overwritten while transferring but there on always made sure that the data is copied by browsing phone as a mass storage.
Problem persists with the original firmware (factory default - I9000DDJF3) and the upgraded one through kies (I9000DDJG4).
Anyone facing similar issues or know solution to the problem?
Please Help!!
Mr.Hunk said:
I am using Galaxy S i9000 for over a month now and have noticed that videos getting automatically deleted from the phone. This has been happening for quite sometime now, earlier thought it might be overwritten while transferring but there on always made sure that the data is copied by browsing phone as a mass storage.
Problem persists with the original firmware (factory default - I9000DDJF3) and the upgraded one through kies (I9000DDJG4).
Anyone facing similar issues or know solution to the problem?
Please Help!!
Click to expand...
Click to collapse
You sure Mrs. Hunk didn't delete for you while you are sleeping?
joke aside, no, I didn't experience it, but my longest stay with the same Firmware doesn't go more than 3 weeks.
I believe you might have accidentally move it out from the internal SD IMHO.
Roy Ngan said:
You sure Mrs. Hunk didn't delete for you while you are sleeping?
joke aside, no, I didn't experience it, but my longest stay with the same Firmware doesn't go more than 3 weeks.
I believe you might have accidentally move it out from the internal SD IMHO.
Click to expand...
Click to collapse
I am sure no one have deleted any videos and I havn't moved any data too. This has happened multiple times irrespective of where the data is stored (root folder, sub folder, etc).
nope, data is intact on mine.
I guess it is about videos you copied to the phone?
I've found some AVIs in \DCIM\Camera\ that I think having put to \Videos\.
those would be in \sdcard\sd\<name of the folder you put them in>
I am not using any external sd card. While transferring data through kies it is saved in /sdcard/DCIM/camera and if transferred using the mass storage option in the desired folder (new created or existing) data is still lost.
Also while transferring through kies it always wants to convert the videos from mp4 format to wmv format. At times I agree or just goes ahead with copy without converting but anyways the data is still lost. Moreover its not just a file or two getting deleted, whenever it deletes it deletes all the videos at once irrespective of the folders, format etc. which leaves me clueless
I lost a video once. Didnt think much of it at the time.

[Q] After updating to EB13, problems with ringtones and alarm

After updating to EB13 (OTA), my phone seems to lose the ability to play ringtones, notifications and alarms sometime during charging. Interface and game sounds still play and a reboot will bring back full functionality.
It's particularly strange because if I temporarily plug the phone in for a brief charge (an hour or so) everything works fine. It manifests only while the phone is charging overnight. It fails to play the wakeup alarm and incoming calls and texts are completely silent, even if you try to play or change them from the settings.
Any ideas on how to fix this?
Did you try a hard reset yet? If not try that, if all else fails then I would suggest wiping the phone and loading Froyo either via odin, or from the .exe file from the Samsung site
I played with the phone most of yesterday and I'm still having the same issue. I the stock/deodexed/rooted EB13 and TrulyEpic in addition to the OTA Froyo update that the problem first manifested on. If I charge the phone to 100% battery, media files on the SD card are suddenly unrecognized. Media files that are part of the ROM and on the phone itself still play fine. A reboot or rescan of media solves the problem, but it returns as soon as the battery is fully charged. When I try to play the files through the default media player in those ROMs, it says that the file type is not supported. I've tried both ogg and mp3 files.
The problem started occurring right after my phone received the OTA Froyo update- prior to that, everything had been working fine.
While my alarm and ringtone issues did not seem to be affected by any battery levels, I thought I'd share just in case. After reading reports of success using this method, I backed up the entire SD card contents onto the PC, then formatted the SD card (using the option in the phone's settings), then moved the contents back onto the card. After that everything works great! Except a streaming re-buffer problem, but that's minimal compared to the boatload of issues I was experiencing before doing this. Really saved my bacon because I did not want to have to wipe the phone completely and start from scratch.
Wondering if disabling touchwiz and running with stock froyo would alleviate all the "little glitches" ppl are experiencing with eb13...anybody?
Sent from my SPH-D700 using XDA App
Just want to make sure-- you haven't manually removed the DRM apks, have you?
decalex said:
Just want to make sure-- you haven't manually removed the DRM apks, have you?
Click to expand...
Click to collapse
I didn't change anything at all. The OTA update was when I first started experiencing the problem so I figured I might have had an app that caused the issue. I was waiting for Froyo to root anyway, so I figured I would just flash a new ROM and start fresh. I first flashed the ROM in this thread: http://forum.xda-developers.com/showthread.php?t=853209 (the CWM 3.0.0.6, EXT4 version). Everything seemed to work fine, except for some issues with GPS that I wasn't too worried about. I didn't install any apps specifically because I wanted to make sure I still didn't have the media problem. It worked fine for a while but sometime after I started charging it, the problem reappeared. I clockwork flashed to the TrulyEpic ROM (http://forum.xda-developers.com/showthread.php?t=971105) and installed all the extra patches in the 2nd post as well. Problem again reappeared sometime after charging it.
It only happens with audio files as far as I can tell. I haven't tried any video yet, but I have documents on the SD card that I can open fine even while it won't play the MP3s or OGGs. My wallpapers are stored on the SD card and they appear fine. Something happens during the charging process that gimps the ability to play audio but only off the SD card.
I did reformat the SD card before the first post-OTA flash. I'm going to charge the phone from a wall outlet tonight (I've been charging off USB) to see if that makes any difference. If it doesn't, I'll reformat the SD card again and see what happens.
Took a video this morning to help illustrate the problem:
After my last post in this thread, I went back to DI18 to see if my problems would reappear. They did not, so it's almost certain that it isn't my phone. Yesterday I flashed to Syndicate and this morning I woke to a ton of missed notifications again. I check and sure enough, it won't play A/V media from the SD card again. Curiously though, while an MP3 and AVI would not play, an OGG file did play. Images and documents opened and saved fine again.
I'd really like to get this figured out. What other logs or information can I provide that would be useful to debug this issue?
ZephyrFox said:
After updating to EB13 (OTA), my phone seems to lose the ability to play ringtones, notifications and alarms sometime during charging. Interface and game sounds still play and a reboot will bring back full functionality.
Any ideas on how to fix this?
Click to expand...
Click to collapse
I don't know if you have already found the reason for this, but you don't need to reboot to fix this. All you need is to Unmount and Mount the SD card.

Battery drain - Media

Hi guys... my battery started draining really fast these last few days. Media is using up my battery. The included packages it says:
DRM Protected Content Storage
Media Storage
Downloads
Download Manager
I just use the 7 just to web browse and read books, don't really watch or listen to anything. I'm rooted on Glazed rom. The battery was phenomenal for a while but now that Media thing is keeping the CPU going all the time and draining the battery in a few hours.
Anyone have a clue what to do? I searched a few other threads but couldn't find any real solutions. Should I just do a full wipe and start fresh? Thanks for any help
There is a running thread about the Media Server battery drain which may be of intrest.
Mediaserver battery drain help
ETA: There is also the following running thread in the Nexus 7 General forum...
Media Scanner eating the battery on my N7
I have the Galaxy Note 2. My battery used to be at 40% after 15 hours of continuous use because the battery is 3,100mAh. One day I started noticing "Media" consuming 30-50% of my battery drain and the phone was always getting hot. I thought I solved the problem a couple days ago, but it came back and I couldn't figure out how to delete this post, so here's an update lol.
Things I've tried
I tried using Titanium Backup and Freezing "Media," "Downloads," and a couple of other apps/services/processes, but that usually had no effect, or just crashed other apps.
I tried downloading F5 Media Scanner and freezing my media scanner, but I got impatient and just uninstalled it. My media never showed up, and I didn't know what I was doing.
Some people said Google Play Music was causing it, but that only seemed to run "Media Service," not "Media." I disabled "Automatically cache" just to be sure. I guess I can re-enable it and monitor now.
I found a couple corrupted video and image files on my SD card. They might have been the cause? I used ES Explorer and noticed some pics and videos didn't have thumbnails generated... that's how I spotted them.
I also deleted a couple of "temp.43223523" files. They were some things I was downloading from the Internet browser, but I must have lost connection or something... and the files were left behind.
I tried renaming some of my pics that had ridiculously long names like "e62352_3423525.23542.jpg" to "pic34.jpg."
I moved all my Titanium backup files (1,300) and ROM backups to my computer and deleted them off my phone.
My Solution?
I placed an empty ".nomedia" file in every folder on my SDcard and ExtSD (and reboot phone). That seemed to actually solve the problem. I've been gradually deleting the .nomedia files with ES File Explorer (and rebooting). You have to enable "Show Hidden Files." Any file starting with a period is hidden.
When you reboot your phone, I think "Media" scans your SD card automatically. So this is how I investigated: 1. Reboot, 2. Charge the phone to 100%, 3. Unplug charger and periodically check my battery status.
Conclusion
The .nomedia solution seems to work when you reboot your phone and maybe clear your "Media Storage 4.1.1..PALJ1 (PLAYLISTS)" with Titanium Backup by hitting "Wipe Data." I enjoy the piece of mind knowing I don't have all these random pics and **** from various apps being scanned continuously at all hours of the day or on each reboot, cluttering up my gallery/playlists. If you're not going to use this solution, I might suggest limiting the number of files on your phone. Making several Titanium Backups resulted in 1,300 files probably being scanned a few times a day. I have 900+ pics and videos I've taken and 10gigs of videos downloaded on my phone and I think I solved my problem. Now my phone is cool to the touch and after 4 hours of use has only dropped 20%.
Create the file with notepad -> save as ".nomedia" or find it somewhere else on your memory card and copy/paste it.
I tried your solution and it seemed to have worked but the problem is that if you put a .nomedia at your sd cards your music images and galleries will be empty

[HELP] Mediaserver Battery Drain + Heat

^ Title
My phone heats up then mediaserver is at 40% :/ how do i get rid of it? i tried to do some searching and came up with turning off Quick connect, Samsung push services but this still happens. i dont have any SD card mounted too. im on sm-900f. any fix for this? currently i restart the phone but it usually happens again after i restart >_<
Thanks in advance for anyone who can help.
poch21 said:
[HELP] Mediaserver Battery Drain + Heat
Click to expand...
Click to collapse
Mediaserver is just a generic category. You need to find out what app is using mediaserver. It's, as you might imagine, probably a media app e.g. audio or video player. An app like GSAM would help you track that down.
There is also an app that kills mediaserver every x hours. But it would be more effective to find the actual app that is the root cause.
.
Had the same problem. Happened to be some youtube-downloaded videos that I had recently downloaded and were somehow corrupted. Renamed then to .old and mediaserver disappeared right away. I've heard it also happens with big m3u or playlist files.
Hope this helps.
I just had this problem for 2 days. Media server is sipping the phone's battery at 45%. First, I tried turning off the phone and restart but it didn't solve the problem. But just this morning, when I was not connected to wifi, the media server disappeared. Then when I reconnected, it was completely gone (well, for now). That's just my observation. I have microsd with lots of data and media but I did not delete any of them. It like it went away on its own. :/
If you have an external SD card it's easy to reproduce the problem, just mount / unmount and you will see it starting / stopping. With internal you can backup the whole card and start deleting folders till it stops. It is cause of a faulty file, you just have to find it
I had the same problem, 45% battery used by media server on galaxy s5 stock rom. I solved problem by finding corupted file on micro sd card. I had 5 GB on micro sd. I have created folder name "backup" on internal storage. Then I select all files on sd and moved it to internal memory in "backup" folder. It took some time. At the end is says that it can't move two files. All other files were moved. Those to files were corrupted. The files which remains on sd card were videos taken with phone and when you tried to watch them they were freezing. I have format micro sd and at the end move everything back from backup folder to sd. Problem solved.
Settings > Connections > Nearby Devices > Disable ?
poch21 said:
^ Title
My phone heats up then mediaserver is at 40% :/ how do i get rid of it? i tried to do some searching and came up with turning off Quick connect, Samsung push services but this still happens. i dont have any SD card mounted too. im on sm-900f. any fix for this? currently i restart the phone but it usually happens again after i restart >_<
Thanks in advance for anyone who can help.
Click to expand...
Click to collapse
try to flash another firmware different country...:good:
it happned with me on stock rom but after i flash 5.0 russian this problem fixed:good::good:
dont forget to hit thanks

[HELP] media.extractor battery drain

I have an issue about the battery. I left my phone in my bag while working, after 7 hours, my phone died. I thought it was broken or something. But when I tried charge my phone I founf out that ran out of juice. It's just weird because I left my pphone in the bag with 63% left. It's not like this before.
Here are some information about my phone
- Stock rom
- I already updated the May patch
- Not rooted or anything
And oh, when I went to the battery section. This showed up (attached image), media.extractor draining about 40% of my juice. Anyone else encountered this? Let me know if you got some remedy for it. Thank you guys!
I was reading forums and it can be caused by some corrupted file on SD card, because looks like this app scans media files. Try removing your SD card (if you have one). If that doesnt help, try moving all your media files to your PC. Then look if drain continues.
TrueMS said:
I was reading forums and it can be caused by some corrupted file on SD card, because looks like this app scans media files. Try removing your SD card (if you have one). If that doesnt help, try moving all your media files to your PC. Then look if drain continues.
Click to expand...
Click to collapse
Hi there, I don't have any SD card on my phone. But I will be trying to move my files to the PC just like what you said. I'll be starting there. Thank you.
ceejaypoly said:
Hi there, I don't have any SD card on my phone. But I will be trying to move my files to the PC just like what you said. I'll be starting there. Thank you.
Click to expand...
Click to collapse
I browsed some forums and all of them said that it is some corrupted file on your storage.

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