Thank you - Kindle Fire HDX 7" & 8.9" General

As a new kindle user ( we bought our son an hdx for Christmas ) we were disappointed to find the locked App Store and no access to google play - which we had just assumed the kindle would have.
Following a lot of advice on here I have finally managed to get the kindle software down graded from 4.5.2 ( ironicAlly it upgraded on Christmas day morning !) to 13.3.2.8
Subsequently I have managed to root the device and install the Google play store which is finally working well.
So thank you to all of the contributors to this forum for your guides and advice I finally have the kindle we were expecting and I have to say it really is pretty good now.
One thing I was told when I downgraded was that I would be unable to upgrade in the future - can anyone confirm if there is a way to upgrade to later software from a device that has been downgraded ? I assumed they said it because ota wouldn't work anymore ... It may be nice to upgrade if 4.5.2 gets rooted in the future
Thanks again for everyone's help.

You can still Update your HDX by manuelly downloading the Updates from the Amazon.com Website.

Great - I thought there would be a way .
Thanks for the info.

Hi, could you please link to the explanation on how to do so.. Or explain it please.. Funny thing as i ran into this forum with the exact same issue, Christmas kindle with no google play access.. Thank you in advance

Related

Sky Go now available for 4.1/2 devices in UK

Go get it guys!! Installed and working fine on unbricked Note running 4.1.2 and latest leaked stock ROM
for unbricked you mean not rooted?
Might be a lot trickier to install and to get it working just fine on a bricked Note
i've asked because if u use it on a rooted phone you can watch only sky tg 24 and all the others channel are blocked
Surprise surprise, still no root support *sigh*
*******Before posting a question, search, search and search again, if there is no solution then post your question*******

Downgrade HDX 7 from 4.5.1 to 3.2... could be possible

Hallo!
Many of you have already received the anoying 4.5.1 upgrade and wait for a miricle so they can root/safestrap/install custom rom etc.
There are many discussions about if this is possible or not.
Many of you contacted Amazon trying to explain they have problems after 4.1.1/4.5.1, assuming at this time, only amazon can "push" such a downgrade for your device.
I want to share here my experience so far.
I got a Kindle HDX 7 last Friday , because it was only 100 EUR at Amazon.
Having no idea what kind of crap regarding its OS it is, I let it update automaticly to 4.5.1.
I saw then, that I can not do any root/custom firmware on it since 4.5.1 is new and not "hacked". There is a thread here in XDA and also a similar ones at other android forums, that someone suggests contacting Amazon and making them "push" a Downgrade from the servers to your device. Many of you already tried it and it did not work.
I have contacted Amazon trought Chat about 5 times. First I was being told that its "techicaly impossible" to do any kind of downgrade or they avoided my conversation and only suggested that I bring my device to service for a replacement. After 4-5 failed attempts I spoke to some random Amazon guy, were I stated that I do not like the new 4.... versions and I insist I get a roll back. I told him also that my device freezes and restarts by itself after the 4.1.1 and persisting trought 4.5.1.
And than the miricle happened. He told me a rollback to 3.2... is possible and he would contact me with more info per E-mail and in 1-2 days their Technical department will "send" the downgrade directly to my Kindle.
I would post here after I have some more news/I have succesfully downgradet.
So, a downgrade via Amazon IS POSSIBLE!
Kind Regards
dem0baza said:
Hallo!
Many of you have already received the anoying 4.5.1 upgrade and wait for a miricle so they can root/safestrap/install custom rom etc.
There are many discussions about if this is possible or not.
Many of you contacted Amazon trying to explain they have problems after 4.1.1/4.5.1, assuming at this time, only amazon can "push" such a downgrade for your device.
I want to share here my experience so far.
I got a Kindle HDX 7 last Friday , because it was only 100 EUR at Amazon.
Having no idea what kind of crap regarding its OS it is, I let it update automaticly to 4.5.1.
I saw then, that I can not do any root/custom firmware on it since 4.5.1 is new and not "hacked". There is a thread here in XDA and also a similar ones at other android forums, that someone suggests contacting Amazon and making them "push" a Downgrade from the servers to your device. Many of you already tried it and it did not work.
I have contacted Amazon trought Chat about 5 times. First I was being told that its "techicaly impossible" to do any kind of downgrade or they avoided my conversation and only suggested that I bring my device to service for a replacement. After 4-5 failed attempts I spoke to some random Amazon guy, were I stated that I do not like the new 4.... versions and I insist I get a roll back. I told him also that my device freezes and restarts by itself after the 4.1.1 and persisting trought 4.5.1.
And than the miricle happened. He told me a rollback to 3.2... is possible and he would contact me with more info per E-mail and in 1-2 days their Technical department will "send" the downgrade directly to my Kindle.
I would post here after I have some more news/I have succesfully downgradet.
So, a downgrade via Amazon IS POSSIBLE!
Kind Regards
Click to expand...
Click to collapse
yea sure a downgrade is possible. Hopefully one of our DEV's find a solution to emulate an "amazon pushed downgrade assignment"
taette said:
yea sure a downgrade is possible. Hopefully one of our DEV's find a solution to emulate an "amazon pushed downgrade assignment"
Click to expand...
Click to collapse
You read my mind.
Would be nice to be able to flash versions ourselves.
I'll wait under 30 days
I think my kindle already had a 4.something software for the uk as soon as I turned it on it updated once to 4.5.1 and the logs state 4.1 to 4.5.
I'm going to wait under 30 days and then return it as it doesn't connect well with the chromecast or my smart tv, and Amazon simply say wait for another update and it might work but don't count on it but they blamed it all on google (a lie).
One thing with everyone now owning one, I bet the number of calls to "mayday" has gone up and we could all ask regularly about items they have omitted to allow work, see if they can keep to the 15 second target?
It also looks having read all the forums that its been well over a year and few people bought one especially the clever dev's, and the bootloader looks incredibly well locked down compared to versions 1+2, so no-one is working on it.
what does everyone think about the chance of being able to get google play store working on the new 4.5 or should I use it for another week and then return it due to having fantastic hardware but severely software limited and save up for something with a mostly vanilla android.
Temporary solution
hello guys i went to a lot sites looking for a way to root the kindle fire hdx 7 on fire os 4.5.1
its a pain if you got the OTA and you didnt know it was very important to stop that update in order to be able to root.
here a solution to run android apps without crash its very long proccess but if you want it you can have it!
search on youtube : How to install GAPPS (Google Apps) on the Fire HD6, HD7, and HDX
from Imma Wake
no link cuz im new here!
I was also able to get my downgraded from 4.5.1 . After being passed around between departments for 15mins I finally got someone that was able to do what I asked. She said I should be receiving an email within 1-2 business days with further information on the downgrade.
429
Twoods196 said:
I was also able to get my downgraded from 4.5.1 . After being passed around between departments for 15mins I finally got someone that was able to do what I asked. She said I should be receiving an email within 1-2 business days with further information on the downgrade.
Click to expand...
Click to collapse
I was told the same. Have you heard anything since?
Nothing yet but it's only been 1 day how long have you been waiting?
Twoods196 said:
Nothing yet but it's only been 1 day how long have you been waiting?
Click to expand...
Click to collapse
Been about 24 hours now, haven't heard anything yet.
ondi58 said:
Been about 24 hours now, haven't heard anything yet.
Click to expand...
Click to collapse
I am waiting for it since last Friday (28.11). I contacted amazon two days ago and they told me they still wait for an answer from the technical department?! Yesterday I made an angry e-mail and I got a fast answer with great apology and a promise they will be ready till 10.12.
I really wish I saw this post before hand I just wasted 3 hours trying two root this bloody thing and two find out fun 7 > 4.5.1 wont root, I feel like a bloody lemon now, I hope someone can help downgrade or update the hack what a bummer.
I'm chatting with Amazon custom service,
They accept my kindle roll back to os 13.3.x.x but they warning my kindle cant not further updates
well well
so confusing
Yep, got the same thing yesterday after going through 6-7 different chats.
well this is what the CS chats:
" 09:14 AM PST Vijayalakshmi(Amazon): We are unable to roll back the software version of your Kindle device as the software version is too high. Only devices running FIRE OS version 4.1.1 can have their software rolled back to the previous version.
I see your Kindle is updated with Fire OS 4.5.1 (451004520).
However, to help you in this case I have forwarded your issue to our technical team with more information.
09:15 AM PST Vijayalakshmi(Amazon): They will get back to you with more information regarding your software roll back."
still waiting..... OS 4.5.1 is very nice, everything is ok, just only i cant connect to Google Play Services, does anyone know how to solve that????
Thanks alot
hanny_chan said:
well this is what the CS chats:
" 09:14 AM PST Vijayalakshmi(Amazon): We are unable to roll back the software version of your Kindle device as the software version is too high. Only devices running FIRE OS version 4.1.1 can have their software rolled back to the previous version.
I see your Kindle is updated with Fire OS 4.5.1 (451004520).
However, to help you in this case I have forwarded your issue to our technical team with more information.
09:15 AM PST Vijayalakshmi(Amazon): They will get back to you with more information regarding your software roll back."
still waiting..... OS 4.5.1 is very nice, everything is ok, just only i cant connect to Google Play Services, does anyone know how to solve that????
Thanks alot
Click to expand...
Click to collapse
Isn't it required that it be a system app in order to function properly?
You have to install some services which requires root. This means playstore isn't compatible with not rootable kindle versions like 4.5.1
Finally! AMZ downgraded my Kindle
Hi!
Amazon rolled back my Kindle yesterday!
It took me one chat and one email to get them downgrade my device.
I switched on my Kindle yesterday and it automatically flashed the 3.2.7 Firmware which we still can root by using the towel root method!
Is there any info I can upload from my Kindle for you? If the files still exists of course...
Cheers
URBANsUNITED
I just managed to get them working on rolling back mine an hour ago, first try to. and she did it while I was on the phone with her. Pretty easy, but I did have a pretty damn good story.
Thread Necro, sorry, meant to post in the other window I have open.
Amazon succesfull Downgrade my Kindle Fire HDX to 3.2.7. Rooting with towelroot works .
Is there a solution to downgrade to 3.1.0 from 3.2.7 ?
@isRaZZe
Which version had your hdx, 4.5.1 or 4.5.2 ?

[Apollo] Extract rollback/downgrade image

Our dear user ONYXis ( ONYXis ) found the downgrade image for the thor.
However at the moment there is no such image for apollo devices. Therefore, peolpe how did the downgrade can write a pm to ONYXis and he could try to help by getting an image (cf. http://forum.xda-developers.com/showpost.php?p=59282451&postcount=20)
Come on people, more than 200 views and no one willing to help to Apollo (HDX 8.9 ") users with catching downgrade FW from FW 14.4.5.2 or 14.4.5.3 to 14.3.2.8?
If you are Kindle HDX 8.9" owner and you have contacted successfully Amazon about downgrade from 4.5.2 or 4.5.3 to 3.2.8 and you want help community, please contact via PM our dear user ONYXis, which will guide you with the necessary steps...
Thanks in advance.
jeryll said:
Come on people, more than 200 views and no one willing to help to Apollo (HDX 8.9 ") users with catching downgrade FW from FW 14.4.5.2 or 14.4.5.3 to 14.3.2.8?
If you are Kindle HDX 8.9" owner and you have contacted successfully Amazon about downgrade from 4.5.2 or 4.5.3 to 3.2.8 and you want help community, please contact via PM our dear user ONYXis, which will guide you with the necessary steps...
Thanks in advance.
Click to expand...
Click to collapse
I dont think they are downgrading 8.9 hdx. i was told by 4 techs from amazon it was not possible(which is complete horse****) and they would send me a replacement. I have heard the same from others of them doing this as well. Crazy they would rather send out new device instead of hitting a few keys.
I would help, but I do not have 4.5.3, I am on 3.2.6...
onemeila said:
I dont think they are downgrading 8.9 hdx. i was told by 4 techs from amazon it was not possible(which is complete horse****) and they would send me a replacement. I have heard the same from others of them doing this as well. Crazy they would rather send out new device instead of hitting a few keys.
Click to expand...
Click to collapse
Unfortunately this seems to be true, I searched yesterday threads here with rollback topics and found only Thor HDX 7" are successfuly rolled back. That would also explain problems ggow have when his Apollo HDX 8.9" device stopped working and he received new with 4.5.2 FW and Amazon was not willing rollback his new Apollo no matter what, they rather send him new device with older FW.
So it seems only way how to gain this rollback FW for Apollo device is that people with Apollo devices need to ask Amazon again and again with rollback requests, so they will be pushed to make one instead to sending them new devices...
jeryll said:
Unfortunately this seems to be true, I searched yesterday threads here with rollback topics and found only Thor HDX 7" are successfuly rolled back. That would also explain problems ggow have when his Apollo HDX 8.9" device stopped working and he received new with 4.5.2 FW and Amazon was not willing rollback his new Apollo no matter what, they rather send him new device with older FW.
So it seems only way how to gain this rollback FW for Apollo device is that people with Apollo devices need to ask Amazon again and again with rollback requests, so they will be pushed to make one instead to sending them new devices...
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=58145508&postcount=8
@undulus, pls, pm me.
Thanks @ONYXis, I cant believe I missed that one! I even responded to @undulus several times in that thread :angel:
OK folks - dear HDX 8.9" owners, I believe a bunch of you are still on 14.4.5.3 and definitely want to root your device, so you can install gapps and use Google play, etc. Please contact Amazon support if you want to be downgraded (and help us catch this firmware (suppossed to be 14.3.2.8 (which is rootable via towelroot)))
1. here is how to contact Amazon support via chat
2. here are several examples how this chat looks like #1, #2, and also it is a good source of information about what to say, and what not to
3. dont mention you want to root your device, dont point them here on xda
4. Try again (may be 4-5 or more times, all depend on person who is chatting with you, some are skilled more than the others...) if they say they cant or wont downgrade you, if you are persistent enough - they eventually will do it
5. After successful downgrade, please contact @ONYXis via PM, and he will guide you how to proceed next
6. Thank you very much again for your help.
I picked up an Apollo today for $150 but it was already upgraded to 4.5.3 -- After an hour on chat with amazon, they have agreed to roll it back to a version 3.x
They said they submitted the rollback request and will send further instructions.
Let me know if I can help!
_nate16 said:
I picked up an Apollo today for $150 but it was already upgraded to 4.5.3 -- After an hour on chat with amazon, they have agreed to roll it back to a version 3.x
They said they submitted the rollback request and will send further instructions.
Let me know if I can help!
Click to expand...
Click to collapse
Yes! Perfect! Thank you very much, please wait, until your device is successfuly downgraded to version 14.3.2.x (x could be 7 or 8) and then contact @ONYXis via personal message (click on his name and then click "Send Message"), he will guide you through process of catching this downgrade firmware, so we can make this available for entire community. Or just post here, that your Apollo is downgraded and I will contact him and he will definitelly send you personal mesage about what to do next.
Thank you again. :highfive: :good:
anxiously awaiting..... i just picked up a used apollo about an hour ago, and the naive part of me connected to wifi to helplessly witness 4.5.3 force itself upon me. could i still go through amazon for a downgrade if i got it used?
papajetta said:
anxiously awaiting..... i just picked up a used apollo about an hour ago, and the naive part of me connected to wifi to helplessly witness 4.5.3 force itself upon me. could i still go through amazon for a downgrade if i got it used?
Click to expand...
Click to collapse
Why not? If you have it registered, I see no problem with request for downgrade... Just read this and go for it! :good:
I'm still waiting for my downgrade. They told me it would be done within 24hrs at 11:30pm on Friday night. Now it's sunday morning and still no downgrade or word from amazon. Let's hope they actually do it.
-Nate
_nate16 said:
I'm still waiting for my downgrade. They told me it would be done within 24hrs at 11:30pm on Friday night. Now it's sunday morning and still no downgrade or word from amazon. Let's hope they actually do it.
-Nate
Click to expand...
Click to collapse
Please give them another 24-48 hours (people here reffered that downgrade may be initiated between instantly to 5-7 days, so its up to you, if you will wait, or you may want to speed up the process a little, just chat with them again, and say that they need to speed things up...
****... just got this email from amazon...
Amazon
Your Account Amazon.com
Message From Customer Service
Hello,
Greetings from Amazon.
This is regarding your request to roll back your device to a previous software version.
I've sent a request to the technical team regarding the rollback of the software version of your device.
They've informed that we do not have an option to roll back the software version on your device model.
I apologize for any inconvenience caused. I have forwarded a feedback regarding this to the technical team. They will work on it and implement this feature soon.
We look forward to seeing you again soon.
Best regards,
(name removed)
Thank you.
Amazon.com
Any thoughts?
i just struck out also a few minutes ago.
_nate16 said:
****... just got this email from amazon...
Click to expand...
Click to collapse
Please! Try again (may be 4-5 or more times, all depend on person who is chatting with you, some are skilled more than the others...) if they say they cant or wont downgrade you, if you are persistent enough - they eventually will do it ...
Thank very much for patience, this process of downgrading is sometimes very frustrating for end user, that's why we looking to catch this firmware also for Apollo users, so they can freely downgrade their devices - when they want and on their free will and without Amazon support interference...
It's understandable if you run out of patience and eventually give up on this for whatever reason... Just tell us here about your decision...
The more people will contact Amazon about downgrade - the more chance is somebody will be eventually downgraded, and with help from our devs we can end this ridiculous ritual of remotely downgrading...
Thanks
I reopened my rollback ticket with amazon, let's see what they say.
I have tried 3 different times and even dealt with supervisors but no luck. This is so frustrating! I still have 3 weeks to decide what to do.
we got it
http://forum.xda-developers.com/showpost.php?p=59220996&postcount=1
all thanks to ajac
ONYXis said:
we got it
http://forum.xda-developers.com/showpost.php?p=59220996&postcount=1
all thanks to ajac
Click to expand...
Click to collapse
Perfect! Will mirror it when I get home from work! Thanks to all who help in this!

Upgrading GT-P5110 with newer Android version

Hi
Was hoping to get some guidance from anyone who has successfully upgraded the Android version on their Samsung GT-P5110. My daughter needs to install educational software that requires Android 5 or above (due to COVID/Home Schooling). Id love to buy a new tablet but Ive lost my job so hoping to get this old tablet working. Has anyone succesfully upgraded this model? Any help with instructions and links to correct versions of Odin, TWRP and OS Image would be most appreciated. Ive got some tips from this thread but not sure where to get the correct file versions..
https://forum.xda-developers.com/showpost.php?p=75777254&postcount=1046
Thanks
Angela
Tablet is useless to me now. YouTube no longer works keeps asking to update

Firestick 5x 2nd Gen won't update

I have a firestick 2nd Gen software version 5x but it won't update
It checks for updates but won't update. Even spoken to Amazon and theyve said it requires a number of updates but they didn't know what to suggest.
I've factory reset the device a number of times and hasn't helped.
Is there any way to manually update it.
I want it to run v6x or7 if possible so that I can run the latest wolf launcher and launcher manager.
TIA
bartjunited said:
I have a firestick 2nd Gen software version 5x but it won't update
It checks for updates but won't update. Even spoken to Amazon and theyve said it requires a number of updates but they didn't know what to suggest.
I've factory reset the device a number of times and hasn't helped.
Is there any way to manually update it.
I want it to run v6x or7 if possible so that I can run the latest wolf launcher and launcher manager.
TIA
Click to expand...
Click to collapse
You wont get a 2nd generation to update to fireos 6 or 7 via OTA (over the air updates) .
You can however update the firmware if you unlock the bootloader install twrp and flash the latest prerooted firmware of your choice .
Unless amazon are willing to send you a replacement it is the only way to successfully bring your OS upto date im afraid .
Bertonumber1 said:
You can however update the firmware if you unlock the bootloader install twrp and flash the latest prerooted firmware of your choice .
Click to expand...
Click to collapse
Has anyone done this and can speak to performance?
I have a 1st gen fire tv (not stick) and wondering if it's useful to update and then possibly debloat. Or if this would ultimately be a lot of work for having bad performance in the end.
/edit
Sorry for hijacking this thread, came to the forums looking for something else. Saw the thread, had the thought and just asked. I've tried to read up on rooting and it seems my old firetv (fully upgraded to 5.2.7.4) isn't rootable without soldering so it seems I won't be updating anyway.
ngnglro said:
Has anyone done this and can speak to performance?
I have a 1st gen fire tv (not stick) and wondering if it's useful to update and then possibly debloat. Or if this would ultimately be a lot of work for having bad performance in the end.
/edit
Sorry for hijacking this thread, came to the forums looking for something else. Saw the thread, had the thought and just asked. I've tried to read up on rooting and it seems my old firetv (fully upgraded to 5.2.7.4) isn't rootable without soldering so it seems I won't be updating anyway.
Click to expand...
Click to collapse
Yes i have done this with several sticks and the update works perfectly, i had a stick stuck on version 5.2.6.8 and successfully flashed 5.2.7.2 r1 then 5.2.7.3 . I cannot say the same for montoya 1st geneartion as it would need to be on one of the very lowest firmwares for this to work .
Bertonumber1 said:
You wont get a 2nd generation to update to fireos 6 or 7 via OTA (over the air updates) .
You can however update the firmware if you unlock the bootloader install twrp and flash the latest prerooted firmware of your choice .
Unless amazon are willing to send you a replacement it is the only way to successfully bring your OS upto date im afraid .
Click to expand...
Click to collapse
Thanks for that I didnt know that was the case.
They won't send me a replacement I've spoken to them already about it as its out of warranty.
Would you recommend rooting it etc?
Is it worth the headache?
I've rooted phones before but never a firestick
Bertonumber1 said:
Yes i have done this with several sticks and the update works perfectly, i had a stick stuck on version 5.2.6.8 and successfully flashed 5.2.7.2 r1 then 5.2.7.3 . I cannot say the same for montoya 1st geneartion as it would need to be on one of the very lowest firmwares for this to work .
Click to expand...
Click to collapse
Can you share a tutorial please
@bartjunited
Follow this unlock process here :
[UNLOCK][ROOT][TWRP][UNBRICK] Fire TV Stick 2nd gen (tank)
Read this whole guide before starting. This is for the 2nd gen Fire TV Stick (tank) Current relase: amonet-tank-v1.2.2.zip NOTE: Recent reports indicate a change that disables brom DL-mode The change seems to have been introduced with devices...
forum.xda-developers.com
For firestick 2nd generation
Then download and install via twrp a prerooted rom from here :
Fire TV Stick 2 (tank) Prerooted Stock Images [5.2.7.3_r1]
As usual, this WILL void your warranty and I am NOT responsible for anything you do with this. Installing it properly won't brick your Fire TV, but doing stupid things with it might. First, you must be unlocked. You can follow the instructions...
forum.xda-developers.com
The guides on each of these posts will demonstrate in an infomative way how to upgrade youre firnware on 2nd gen "tank"(5.2.7.3 is current version of prerooted ).
If you need any help just ask and someone will be happy to help
bartjunited said:
I have a firestick 2nd Gen software version 5x but it won't update
It checks for updates but won't update. Even spoken to Amazon and theyve said it requires a number of updates but they didn't know what to suggest.
I've factory reset the device a number of times and hasn't helped.
Is there any way to manually update it.
I want it to run v6x or7 if possible so that I can run the latest wolf launcher and launcher manager.
TIA
Click to expand...
Click to collapse
The Amazon website lists this as the current version for Fire Stick 2nd gen:
Fire TV Stick with Alexa Voice Remote: Fire OS 5.2.7.7 (662663620)
Fire TV Device and Accessory Software Updates - Amazon Customer Service
Fire TV devices and paired accessories automatically download software updates when connected to the Internet.
www.amazon.com
Bertonumber1 said:
You wont get a 2nd generation to update to fireos 6 or 7 via OTA (over the air updates) .
You can however update the firmware if you unlock the bootloader install twrp and flash the latest prerooted firmware of your choice .
Unless amazon are willing to send you a replacement it is the only way to successfully bring your OS upto date im afraid .
Click to expand...
Click to collapse
Hi.
I'm kindy having the same problem.Got a Fire TV pendent brand new that I never opened and it want update.How do I install the source code update manually?

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