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Hey everyone. Like a lot of people out there, I flocked to the LG G2 when it was released. Instead of waiting for Bell, Telus or Rogers to stock the phone I decided to get ahead of the pack and buy it from an online retailer.
I picked up the phone from a Canadian website called ncix.com . They stocked the international version (D802). I ordered it for $629.99 .
First impressions were good. Its fast, lasts long, and looks beautiful.
Ive been having issues though. It started when the 4.4 update was released. I started having crazy GPS issues. I used to use my GPS all the time in order to find shops around Edmonton.
Now, after the update, I can no longer use navigation or GPS related apps. I can see that this is a widespread issue. Everyone, to one extent or another, experiences this issue on the LG G2.
I tried everything stock related to try and fix it. Tried thick paper under the GPS contacts, tried pulling them up, no use. Tried using status apps to download agps data, still nothing.
So heres the issue: I called LG support about my problem. I told them where I bought it and they tell me it's out of their hands because I didn't buy it from an authorized LG dealer.
My number one question is, if you know your product has an issue, why prevent someone from receiving warranty for a manufacturer issue?
An even bigger question is: why release a phone that you KNOW has an issue?
Does anyone else support my questions?
This is my last LG product now that I know they release unfinished electronics. Also to know that they do not acknowledge that they screwed up and don't support broken products.
Hey, I'm in a similar boat as you, bought second hand and warranty is apparently non transferrable despite being less than a year old.
Anyway, I really do feel this is a software/firmware issue. I posted in one of the other threads but I'll ask you the same....when I use the Munzee (location based game)app and set GPS to always on my GPS notification icon doesn't go grey like it does with google maps and I don't seem to lose signal. I'm just trying to find someone to test my theory because it would confirm (?) that the problem lies in the GPS putting itself to sleep.
mpelley92 said:
Hey everyone. Like a lot of people out there, I flocked to the LG G2 when it was released. Instead of waiting for Bell, Telus or Rogers to stock the phone I decided to get ahead of the pack and buy it from an online retailer.
I picked up the phone from a Canadian website called ncix.com . They stocked the international version (D802). I ordered it for $629.99 .
First impressions were good. Its fast, lasts long, and looks beautiful.
Ive been having issues though. It started when the 4.4 update was released. I started having crazy GPS issues. I used to use my GPS all the time in order to find shops around Edmonton.
Now, after the update, I can no longer use navigation or GPS related apps. I can see that this is a widespread issue. Everyone, to one extent or another, experiences this issue on the LG G2.
I tried everything stock related to try and fix it. Tried thick paper under the GPS contacts, tried pulling them up, no use. Tried using status apps to download agps data, still nothing.
So heres the issue: I called LG support about my problem. I told them where I bought it and they tell me it's out of their hands because I didn't buy it from an authorized LG dealer.
My number one question is, if you know your product has an issue, why prevent someone from receiving warranty for a manufacturer issue?
An even bigger question is: why release a phone that you KNOW has an issue?
Does anyone else support my questions?
This is my last LG product now that I know they release unfinished electronics. Also to know that they do not acknowledge that they screwed up and don't support broken products.
Click to expand...
Click to collapse
Yes gps is suc** in g2 and i am lazy to get the phone to lg dealer because it will take at least 10 days without phone+its rooted and have custom rom and recovery so i need to get back to stock and wipe all data and then take it to them /:
Sent from my LG-D802 using XDA Premium 4 mobile app
Well, i got a D806, D802 variant, wich is pretty much the same.
So far i didnt step much in stock 4.4 android, i simply updated my D806 to 4.4 to grab cloudyG3 rom and so far no GPS issues. As far as you havent got warranty, have you thought of going into custom ROMS/Kernels?
mpelley92 said:
This is my last LG product now that I know they release unfinished electronics. Also to know that they do not acknowledge that they screwed up and don't support broken products.
Click to expand...
Click to collapse
My advice is it should be your last smartphone or at least last Android smartphone.
What makes you think phones from Sammy, HTC, Sony, ... don't have GPS issue?
Second note: I'm on stock with 4.4.2 and have no issue with GPS.
Third note: are you running the latest firmware? would you do factory reset and see if it gets any better? or you can find a way to reverse back to their original form. Worst case, root, custom recovery and flash some other ROMs and see what happens next.
I bought the phone brand new, not second hand. Also, they told me they would not honor the warranty because ncix is not an authorized dealer, which should be irrelevant knowing that the phone has this preexisting issue.
I'm not interested in rooting or installing custom roms at this time.
I was just trying to help you by display a few options that what you can do. Choose to do it or not, it's your personal choice.
To describe this as thoroughly as possible, if my phone is awake and I am using it and this happens, it will freeze whatever I am looking at but only the right side. If the phone is asleep and this happens when I wake it, the right half will be random colored lines and dots, like how televisions fuzz out on a channel you don't get. Pressing against the screen fixes it and it will function normal after that. Also I retain full touch control on that side during the problem. I would take a picture but it happens randomly and the note 4 is my only camera haha.
Any idea what causes this? I really don't want to pay 100 bucks to TMO to replace it, but I will if that is the only option. It is incredibly annoying. Thank you.
My Note 4 has just started to do this today. I made a post about it on reddit and took some pictures. Hopefully this gets bumped so we can get this figured out.
http://forum.xda-developers.com/note-4-verizon/help/dead-screen-t3022929
http://imgur.com/a/LqoeA
Wooooow
....That second image is my note 4 all over.
Half the screen goes haywire while the left side is frozen. I am unable to do anything to it at this point, and after holding several buttons...the screen goes black...still not able to do anything, and all of a sudden it restarts itself. Sometimes that fixes it for a few seconds. other times I have to remove the battery, wait a few seconds then it's alright for another few minutes. It happens no matter what I'm doing: watching a video, playing a game, answering a call, reading a text, responding to a text, or browsing the internet.
What I ended up doing was opening up the device and fiddling with the cables and connections.
Turns out there's a loose fitting connection in there that I couldn't seem to fit correctly back where it's supposed to go. Maybe there was an error in production and the parts do not fit together. Inside, there are two separate connections that connect the display to the motherboard. If both connections are not secure at the same time, it will simply not work. In my case, only one of the connections was loose. I was unable to fix it. Even though my device is out of warranty and has passed the 30 day return window (I bought it off Amazon), I managed to call them and they determined that it was a hardware failure and I already contacted Samsung customer support on this topic and they were unable to help me (since my model is 910F, the international/European version, they cannot help me) and they were able to create an RA to get a full refund for my phone. I decided I'm going to return it, and since the LG G4 is coming out soon, to just wait for that and ditch Samsung. LG has been good to me so far ever since I had my Nexus 4.
I had the same issue back when I bought my phone in October.
Went into my local Carphone Warehouse and replicated the problem to them and they sent it off for repair.
The repair slip just said that there was a hardware issue and that they had to replace the motherboard.
I believe Samsung offers a 1 year warranty so even if your store warranty has expired you can still get Samsung to fix this for you.
Wish you the best.
I would have had Samsung do it but when I called them they explained that they are unable to help me with my specific model of phone SM-910F (intl.) because it is manufactured for Europe, and that I would have to call Samsung UK to fix the problem/create an RA, and that would require me to be awake at 10pm- 8am or something stupid like that and make an international call to them and I did not want to have to deal with that. If they cannot fix a phone that I bought in the US and that I use in the US and it works fine in the US, then I would not like to do business with them any longer, seems like a stupid thing to do, manufacturing phones only for specific regions and telling people that they're out of luck when they have a problem with the phone if they're not using it in the region it was manufactured for.
so sadly my Note 4 has joined the group of devices with this frozen half grey screen and I am wondering whether anyone has a solution?
william-johnson said:
so sadly my Note 4 has joined the group of devices with this frozen half grey screen and I am wondering whether anyone has a solution?
Click to expand...
Click to collapse
Still didnt find a solution so my Carrier asked that I send it in for repairs or replacement. I will keep you posted
samsung galaxy note 4 half screen problem
scottman0830 said:
My Note 4 has just started to do this today. I made a post about it on reddit and took some pictures. Hopefully this gets bumped so we can get this figured out.
http://forum.xda-developers.com/note-4-verizon/help/dead-screen-t3022929
http://imgur.com/a/LqoeA
Click to expand...
Click to collapse
same problem with my note 4 how can i fix it ???
Well it's a couple of months since my last update on this frisen screen issue. Sent it off for repairs and sadly the repair notice didn't indicate what was done. I can only say the report said it's a software issue and returned the phone updated to 5.1.1 from kit kat. Haven't had the issue since.
Sent from my SM-N910F using XDA-Developers mobile app
Ok, so to determine the reasons behind some issues people are having, post where you purchased yours and if the box was totally sealed by a sticker and transparent plastic film or not.
We can also see if some of the shops were mentioned a lot.
I know some Chinese sellers put the COS rom on Chinese version of ZUK, so the box would be opened.
I bought mine on Gizchina shop.
The box was completely sealed and unopened.
I dont have any of the issues people are mentioning here.
Note that is absolutely easy to seal a box with a transparent film
Only some seals are granting the phone isn't opened since it leaves the factory...
In Italy, honorbuy.it
Box sealed and no issues
bartito said:
Note that is absolutely easy to seal a box with a transparent film
Only some seals are granting the phone isn't opened since it leaves the factory...
Click to expand...
Click to collapse
I know. I woud hope they are not being that dodgy.
I had a zuk sticker sealing the box and a plastic film.
In the UK via Amazon
Full sealed package
Having fingerprint lock issues
*****All fixed now. My own fault for not knowing what I was doing
gibmonkeys said:
Having fingerprint lock issues
Click to expand...
Click to collapse
What fingerprint lock issues?
bartito said:
What fingerprint lock issues?
Click to expand...
Click to collapse
Hi, I started a seperate thread for it here:
http://forum.xda-developers.com/zuk-z1/help/fingerprint-sensor-issue-t3234708
In Italy, via Amazon IT
Box sealed and at the moment I have no problem
gibmonkeys said:
Hi, I started a seperate thread for it here:
http://forum.xda-developers.com/zuk-z1/help/fingerprint-sensor-issue-t3234708
Click to expand...
Click to collapse
That's sorted i see
Mine was sealed but when I opened it, there was a fingerprint on the homebutton. So either the box was was resealed or ZUK is testing the sensors on every phone.
I haven't discovered any issues yet, but I will wait with my vote a few days so I can check everything.
Box sealed (although it can be resealed and i wouldn't know the difference), bought from gizchina.
Until now no hardware issues. Overall very happy with the device. Only a strange software issue regarding the support of Greek characters (there is a letter missing and all the punctuated letters appear in bold). When i find the time i will create a new thread regarding this matter.
*SOLUTION THREAD CREATED*: http://forum.xda-developers.com/zuk...-character-t3346072/post66060967#post66060967
Its really strange because it appears to be a Cyanogen OS issue, and in my previous phone (i9082) i was running CyanogenMod 11 and had no problem whatsoever with the Greek alphabet.
The letter "ς" appears missing in all text sent or received (in all apps), and it's even missing from the keyboard (there is a blank spot instead).
Seems to be a font issue? If anyone has encountered something similar I'd love to hear some advice.
Hi guys i sold my Moto x2, so i want to buy a new phone, i see the specs of the Zuk Z1 and it's my first choice, it's worth it? or do you thing that it's better wait and go for de OnePLus 2?
Thanks.
Mine was sealed, bought on Amazon, offcial european model.
My issues so far:
- The first run came with ACCESIBILITY TALKBACK mode ON. it was horrible to have to doubleclick everything to set up the phone, and listen every text out loud.
geekbuying ..unsealed no issues
bought in Italy, from honorbuy.it
box was sealed and device is perfect, no issues at all.
MC MILK said:
Hi guys i sold my Moto x2, so i want to buy a new phone, i see the specs of the Zuk Z1 and it's my first choice, it's worth it? or do you thing that it's better wait and go for de OnePLus 2?
Thanks.
Click to expand...
Click to collapse
I'm using oneplus 2 and zuk z1 simultaneously, just to try and figure out which one is better. It's been 2 weeks and I'm personally sort of forcing myself to like oneplus but I keep on going back to zuk. There is something in zuk that makes me feel really good when using it but the jury is still out. Only if the camera would be any better this would be an absolute no brainer !!!
when i am insert sim then it shows no service what i am doing?
plz any one help
Which slot? Have you checked both?
Horrible mobiles, worst customer service. Bought 2 weeks back, couldn't use for 10 days.
1. Shows multiple errors viz. UI stopped - at least 8-10 times a day
2. Hanging
3. Worst can't make or receive call as it goes into airplane mode, even when the mobile is NOT on airplane mode. While.making calls there's a display "turn of airplane mode to make a call", whereas Airplane mode is already OFF.
Sent online request for errors, received typical reply that we sell original handsets which covers warranty etc etc.
Then visited service center in Bombay. They simply run factory reset and asked to use mobile again.
Next day same problem, again went there, already 100's of frustrated customers were in que. This time they said they have to update the software, Next day again same issue.
Went again, now they kept it for 15 days, reason need to replace motherboard. Hellooooooo... how on the earth do u expect customers to be punished for your inefficiency? ?? If your QC is not done, then why sell such units??
The only good thing is camera n of course battery life... but what's the use if u can't use your mobile, for the purpose it is bought.
Our problem is that our Indian laws are so loose that such Chinese companies can fool us Indians easily n we can't take any action on them.
Hope the government will awake n do something and take some stringent action.
ganeshpavankumar said:
when i am insert sim then it shows no service what i am doing?
plz any one help
Click to expand...
Click to collapse
jrsheth said:
Horrible mobiles, worst customer service. Bought 2 weeks back, couldn't use for 10 days.
1. Shows multiple errors viz. UI stopped - at least 8-10 times a day
2. Hanging
3. Worst can't make or receive call as it goes into airplane mode, even when the mobile is NOT on airplane mode. While.making calls there's a display "turn of airplane mode to make a call", whereas Airplane mode is already OFF.
Sent online request for errors, received typical reply that we sell original handsets which covers warranty etc etc.
Then visited service center in Bombay. They simply run factory reset and asked to use mobile again.
Next day same problem, again went there, already 100's of frustrated customers were in que. This time they said they have to update the software, Next day again same issue.
Went again, now they kept it for 15 days, reason need to replace motherboard. Hellooooooo... how on the earth do u expect customers to be punished for your inefficiency? ?? If your QC is not done, then why sell such units??
The only good thing is camera n of course battery life... but what's the use if u can't use your mobile, for the purpose it is bought.
Our problem is that our Indian laws are so loose that such Chinese companies can fool us Indians easily n we can't take any action on them.
Hope the government will awake n do something and take some stringent action.
Click to expand...
Click to collapse
There is a threat for the "No Service" problem.
http://forum.xda-developers.com/zuk-z1/help/time-airplane-mode-t3286743
Enviado desde mi Redmi Note 3 mediante Tapatalk
The phone is a demo (bought from Ebay) which has been flashed with ODIN to stock S7 Edge ROM and I have noticed that the finger print sensor gives me error message all the time, but the biggest problem is the charging issue. Every time I plug the phone in (or do it wirelessly), the battery will charge only up to 63% and it will stop charging....as if it was a 100%. How can I fix this? Please help!!
martinmrmar said:
The phone is a demo which has been flashed with ODIN to stock S7 Edge ROM and I have noticed that the finger print sensor gives me error message all the time, but the biggest problem is the charging issue. Every time I plug the phone in (or do it wirelessly), the battery will charge only up to 63% and it will stop charging....as if it was a 100%. How can I fix this? Please help!!
Click to expand...
Click to collapse
Go back to the shop where you got your "demo"-model and ask for a new one! (maybe NOT a demo!)...
By the way: how did you "get" this "demo-model"?
henklbr said:
Go back to the shop where you got your "demo"-model and ask for a new one! (maybe NOT a demo!)...
By the way: how did you "get" this "demo-model"?
Click to expand...
Click to collapse
Some stores sell their demo units for a heavily discounted price, making them attractive for people who don't want to spend a lot of money on a top tier product. Demo units are used and abused day in and day out though (making it the reason why they're so cheap), so it's not exactly a surprise when things finally break.
Demo units aren't usually covered by any warranty either, so... OP might be screwed. I wonder what he paid for it though.
I was under the impression that the demo devices denoted by the X behind the model number lacked cellular functionality. At least that seems to be the case with demo devices in stores near me.
Sent from my iPad using Tapatalk
Is that the only issue? What ROM did you flash?
Hello XDA,
I bought a second S7 edge Exynos Internation version and it it died (completely un responsive to key combinations, charging, led etc) all of sudden in the 2nd week of purchase. I sent the device to Samsung and it came back after 4 weeks with new screen. Whilst in the service centre i was making sure that it is working correctly, the pixels jittered up and halted, and it was dead again. Gave it back to them. Now they haven't given me any technical details on the issue and said that they will no longer fixed it although i have a golden warranty.
1st question is what can be possibly wrong with the device.
2nd: How can i challenege Samsung as i have tweeted about it on social media but no response whatsoever and yes they are is no consumer protection or Bureau where I am right now.
Any thoughts?
Any one faced similar issue?