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So this started happening only 2 days after getting my G2. Basically my phone reboots randomly whenever I unlock the lock screen. It doesn't happen every time, but it happens often enough that it really bugs me and I'm considering factory reset, but I dont want to lose my info and have the reboots still continue
alexdagreat said:
So this started happening only 2 days after getting my G2. Basically my phone reboots randomly whenever I unlock the lock screen. It doesn't happen every time, but it happens often enough that it really bugs me and I'm considering factory reset, but I dont want to lose my info and have the reboots still continue
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Click to collapse
Not a single one in 10 days. Are you rooted?
I am too
alexdagreat said:
So this started happening only 2 days after getting my G2. Basically my phone reboots randomly whenever I unlock the lock screen. It doesn't happen every time, but it happens often enough that it really bugs me and I'm considering factory reset, but I dont want to lose my info and have the reboots still continue
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Click to collapse
**Yes I am also getting random reboots when unlocking the screen. At first I thought it had to do with the lock screen type I used or the lock screen pattern but it is still happening now that I'm using a pin to unlock my phone. I am completely stock and got the phone the day it came out.
The reboot happened a couple times within a few minutes and seems very random upon unlocking the screen. If others are experiencing this I highly suggest posting here.
I came from the LG G2X and that phone had a similar issue involving random reboots but was definitely fixed by LG eventually. My Asus Transformer Prime had a random reboot issue as well and eventually fixed.
reaton33 said:
**Yes I am also getting random reboots when unlocking the screen. At first I thought it had to do with the lock screen type I used or the lock screen pattern but it is still happening now that I'm using a pin to unlock my phone. I am completely stock and got the phone the day it came out.
The reboot happened a couple times within a few minutes and seems very random upon unlocking the screen. If others are experiencing this I highly suggest posting here.
I came from the LG G2X and that phone had a similar issue involving random reboots but was definitely fixed by LG eventually. My Asus Transformer Prime had a random reboot issue as well and eventually fixed.
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Got my G2 5 days ago and have had at least 3 random reboots or shut off reboots the the last three days.
Today 4 times reboot when unlocking with Code unlock.
Actually considering returning the product.
did you try uninstalling some of the stuff you installed? One by one?
Did you try factory reset?
Stock everything?
bachera said:
did you try uninstalling some of the stuff you installed? One by one?
Did you try factory reset?
Stock everything?
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Click to collapse
I don't really have anything crazy intensive on my phone but it's worth a shot.
As of today I have had several reboots when unlocking the screen. This occurs whether I have the lock screen active or not.
I am considering returning the phone too if this keeps happening. I'm absolutely sick and tired of defects/bugs (whatever you want to call them) like these plaguing my devices.
all it takes is bad install of apps, wacked permissions and what have you.
Eliminate all software possibilities before you blame your phone m8 .
nope completely stock
this just started happening to me today, no idea why... I haven't installed any new apps lately. is it a problem with my phone? you think swapping it out will fix the problem?
alexdagreat said:
nope completely stock
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Click to collapse
lol factory reset and wait few hours, dont restore backups and stuff, that eliminates about everything!
whats left, bad rom, but at that point warrantee
I have stock lg g2 doing same thing. A hard reset didn't work and I have only basic apps that came on phone. However I have been able to turn off lock screen and so far no reboots (yet). T-Mobile has given me a runaround about getting it replaced. Still inside my buyers remorse,I have finally gotten a supervisor to give me a new phone. Tmobile supervisor confirmed lg g2 having a lot of issues. So that said I'm saying goodbye to lg g2, going with something else. Tmobile finally took care of me after being on hold for 5hrs and talking to countless people! Lg g2 has issues but T-Mobile has major issues and that's being really polite!!!
Sent from my LG-D801 using xda app-developers app
i exchanged it
i went in to tmobile last night to exchange my phone. it took two hours because of a some $1.12 price difference but they eventually got it to work with some trickery. i'm a very patient person anyway.
literally while i was typing this response i was going to say i didn't have the random reboot but JUST F'ING NOW it happened again. I'm immediately doing a factory reset and UNFORTUNATELY and using the phone without instalilng a damn thing. hopefully i can get some idea of what the problem is before my 14 day return window is up or else this phone is going back as much as i hate to say it.
I had a similar problem with my phone while trying to unlock it. Once it started rebooting, it would go into an almost endless cycle of reboots. Sometimes as much as 20 reboots in a row.
I had tmobile exchange the phone for me. No issues since with the replacement. I do definitely think there is a bad batch of G2s out there.
mikea3000 said:
I had a similar problem with my phone while trying to unlock it. Once it started rebooting, it would go into an almost endless cycle of reboots. Sometimes as much as 20 reboots in a row.
I had tmobile exchange the phone for me. No issues since with the replacement. I do definitely think there is a bad batch of G2s out there.
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Let me start off by saying I'm a jeweler and am used to looking for stress cracks developing inside of stones, well I found this issue with 2 LG G2s.
I am on my third G2, not because of rebooting but because the sapphire glass that covers the camera starts developing micro cracks running across the lense, has happened twice now, I had it in one of those windowed cases, they suck don't bother, no protection. Anyways, had this issue with the transformer tf201, microcracks develop along edge, then bang, giant crack from corner to corner, no mis use needed, was just bad design. These microcracks are all internal, no breaking the surface.
The way you find them is get light to reflect off of the glass covering the camera, now slowly roll the phone side to side and back and forth, now look for lines reflecting light back at you. If you see those exchange the phone, they will eventually grow, like a windshield crack, and feacture ruining the camera optics.
Hope no one else has this issue, oh and this third LG G2 came with the Isis sim in the box, unlike my first 2, I'm in chicago.
VZW
Clean Rom 1.0. No problems or reboots. I have had the phone for about 2 weeks.
Picked up the phone day 1, no issues at all. Fantastic device!
The recent update to gmail was the culprit for me. I started getting the reboots immediately after the update. I uninstalled updates in app settings this morning and haven't gotten a reboot in 12 hours. Maybe it's an issue with the gmail lockscreeen widget after the update? I'm on the verizon g2.
same rebooting issue here for my TMO version. thought it was my lockscreen widget from nils, but then it consisted after i took it off, and still consisted after i factory reset it. so I exchanged the device and got a new one.. same day I got it, it started rebooting again. thinking about just returning but its such a good phone, sad if it has to come down to it.
Simple as this. Random 'reboots are bad. If it's uprooted, exchange it. If it's rooted, use a diff Rom or figure out what you did. One random reboot is enough for me to go ape **** lol. My gnexus did it once and I was back at the store that day.
Sent from my VS980 4G using xda app-developers app
update
quick update. since exchanging the G2 for another G2 I have not had any random reboots. I did take into account the advice from a previous post on this topic that his gmail update may been the catalyst for the reboots. I waited to update gmail until a few minutes ago so we'll see how it goes.
I've had my LG G2 for a couple of months now but a couple of weeks ago my screen started freezing and becoming unresponsive. It doesn't happen every time I use it, just now and again. When it freezes I can turn the screen off and then back on and everything works OK. Has anyone else encountered this problem? I live in Thailand and see where we are supposed to be getting our KitKat update in a couple of weeks and I am waiting to install that and see if it will fix the problem.
SamStone said:
I've had my LG G2 for a couple of months now but a couple of weeks ago my screen started freezing and becoming unresponsive. It doesn't happen every time I use it, just now and again. When it freezes I can turn the screen off and then back on and everything works OK. Has anyone else encountered this problem? I live in Thailand and see where we are supposed to be getting our KitKat update in a couple of weeks and I am waiting to install that and see if it will fix the problem.
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in JB i`v experienced it also, Factory Reset and it gone but sometime after Reset was a sensor problems (there are videos about it) but after KK i have no problem at all, if u can`t wait use one of guide to update KK manually
Thanks for the info, hopefully we will get our update next week and my problem will be solved.
Let me start off by saying that this issue started back at the beginning of Dec 2015. I've had the phone since winter 2014, and for a year, it was the most amazing phone ever. However, one day as mentioned beginning in dec 2015, the phone began running extremely slow and was restarting frequently. I assumed it was a just a OS issue, and so I did a system factory reset. However, the problem persisted even after a reset and cache clearing. So I called up Samsung, and then told me to send in the phone to get looked at. Since then...I have sent in the phone 4 times to get looked and each time, Samsung has said there is no issue pretty much. I've tried phone with different new batteries, and the same problem still occurs.
The oddest thing that I've noticed with this issue is the phone runs smoothly and flawlessly, when there is no SIM card inserted. But, as soon as I insert my At&T sim card into the phone, all the lagging/restarting issues occur. It's been a frustrating 3 months trying to deal with issue, and i'm at the point where i'm throwing in the towel and calling it quits on trying to fix this phone that costed me so much money.
At&t reps were clueless when I brought this issue to them today, and told me to call samsung....even though samsung says at this point it's a network provider issue and that I bring it to At&t. I've googled this issue and couldn't find anything on this. Posting on here is my last ditch effort, and if anyone knows anything that can, I would very much appreciate it. If not, i'll prob buy a new phone out of pocket.
having the same issue since 2 days after sim change
Hi, I recently switched my carrier and inserted a new sim. Phone worked fine initially but after 1 day it has started working extremely slow. It sometimes does not wake up from sleep even when i press the home button repeatedly. Sometimes it hangs and then gets into bootloop. I factory reset my phone yesterday and the issue resolved initially but when i installed and restored my watsapp messages, the issues started all over again. Now i am thinking of flashing my phone with a different ROM and see if it helps.
doctor geek said:
Hi, I recently switched my carrier and inserted a new sim. Phone worked fine initially but after 1 day it has started working extremely slow. It sometimes does not wake up from sleep even when i press the home button repeatedly. Sometimes it hangs and then gets into bootloop. I factory reset my phone yesterday and the issue resolved initially but when i installed and restored my watsapp messages, the issues started all over again. Now i am thinking of flashing my phone with a different ROM and see if it helps.
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thanks dr. geek, keep me posted on how that goes.
Problem persisting even after flashing a new rom
I flashed a 5.1.1 australian ROM downloaded via sammobile. but the phone started hanging again this morning. I am beginning to wonder if its an hardware problem.
I have the same problem ...
Have had my Note 4 since November 2014. And it havebeen working flawless, running rooted and everything Until yesterday when i was just casually using my phone and it started to lag and restart, no difference whatever rom. So i tried for a whole day to get it into official firmware with alot of error messages in the progress about the internal memory etc, i ended up repartitioning, and modifying my PIT-file until i finally got it working. And the same issues did still exist. Now the thing that seemed to work for me was to change battery, now it seems to run again without lagging, or anything. Tho it wont restart properly without restarting twice by itself..
filosofenkalle said:
I have the same problem ...
Have had my Note 4 since November 2014. And it havebeen working flawless, running rooted and everything Until yesterday when i was just casually using my phone and it started to lag and restart, no difference whatever rom. So i tried for a whole day to get it into official firmware with alot of error messages in the progress about the internal memory etc, i ended up repartitioning, and modifying my PIT-file until i finally got it working. And the same issues did still exist. Now the thing that seemed to work for me was to change battery, now it seems to run again without lagging, or anything. Tho it wont restart properly without restarting twice by itself..
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Click to collapse
Hi, i doubt it to be a battery issue. Anyways, i would really appreciate if u post an update again after 1-2 days. i just want to confirm it before spending money on a new battery.
doctor geek said:
Hi, i doubt it to be a battery issue. Anyways, i would really appreciate if u post an update again after 1-2 days. i just want to confirm it before spending money on a new battery.
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Click to collapse
Hey yeah, well. you're right. I only got up to 3 hour use before same problems started to occur again. I have officially given up now tho, it must be a hardware failure. Im going to send it in.
its the EMMC chip bug
filosofenkalle said:
Hey yeah, well. you're right. I only got up to 3 hour use before same problems started to occur again. I have officially given up now tho, it must be a hardware failure. Im going to send it in.
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I am also getting a black screen sometimes before booting which says "ddi EMMC error". I think my nand chip is corrupted. Is any one of u getting the similar error?? Also flashing my phone with a PIT file can solve the issue ??
doctor geek said:
I am also getting a black screen sometimes before booting which says "ddi EMMC error". I think my nand chip is corrupted. Is any one of u getting the similar error?? Also flashing my phone with a PIT file can solve the issue ??
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Click to collapse
Im getting the same, i guess you could try it. But from what ive read it seems like the only fix is for samsung to exchange your phone, or change motherboard.
Good luck with samsung fixing it. I sent it in 4 times and each they responded "no problem found". I gave up and bought a moto e.
Flashed again with PIT+Re-partition
nguyen3706 said:
Good luck with samsung fixing it. I sent it in 4 times and each they responded "no problem found". I gave up and bought a moto e.
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Yesterday i flashed my phone again, this time with a PIT file and repartitioning checked. Eveything went fine but the phone went into recovery booting bootoop initially but started on its own after a few bootloops. It worked fine for sometime, but when i entered my samsung account and it started to restore my msgs, call logs and apps, after 1 hour or so it started to freeze all over again. I am starting to think that some app could be a reason too. Now i will flash again and keep using it without restoring my old phone and installing only a few essential apps and see what happens
---------- Post added at 03:28 AM ---------- Previous post was at 03:26 AM ----------
I also installed an app from the play store EMMC brickbug check but it says that my NAND chip is sane (fine i guess)
Same happens to to my note 4 snapdragon phe.
Any updates ? Did anyone got it back fixed from Samsung?
Good luck
My T-mobile Note 4 started experiencing this same issue last week. Is this a coincidence or something more? For everyone with the same issue, has your phone been slightly warmer at the top?
I purchased a new Anker battery to see if that will resolve the issue and will test it when it comes. But I think the emmc is starting to go bad? It seems to work fine without a SIM card inserted also.
I just received from samsung that they need to replace the motherboard, and of course the warranty isnt covering up since i rooted it. And they're going to want 540 USD from me to do that. Sigh, last phone i bought from samsung for sure.
Hi all I have a Samsung s8+ on Vodafone UK and have got the same problem as many people out here device freezes and then reboots out of nowhere after reading endless comments on it and not getting anywhere I noticed that my phone freezes and reboots 9 out of 10 times when I'm outside and it's cold now I was wondering if anyone else has found that when there outside and have their device out it does this? Quick example I walked to the gym today which is a 10 min walk and on the way there it did it once then on my way back it did it twice now whilst being at the gym it didn't do it and being back home now for about 3 hours it hasn't happened once. Imo it's the hardware but I want to know if anyone else experienced it in this way or maybe this will trigger a lightbulb moment and we get a solution.
Thanks guys.
Quick edit: I have tried the hard reset, the factory reset, smart switch, got the latest update and device is 3 months old
Hmdutch said:
Hi all I have a Samsung s8+ on Vodafone UK and have got the same problem as many people out here device freezes and then reboots out of nowhere after reading endless comments on it and not getting anywhere I noticed that my phone freezes and reboots 9 out of 10 times when I'm outside and it's cold now I was wondering if anyone else has found that when there outside and have their device out it does this? Quick example I walked to the gym today which is a 10 min walk and on the way there it did it once then on my way back it did it twice now whilst being at the gym it didn't do it and being back home now for about 3 hours it hasn't happened once. Imo it's the hardware but I want to know if anyone else experienced it in this way or maybe this will trigger a lightbulb moment and we get a solution.
Thanks guys.
Quick edit: I have tried the hard reset, the factory reset, smart switch, got the latest update and device is 3 months old
Click to expand...
Click to collapse
Why do you think it's the hardware?
Flash a new stock rom using Odin. Get the latest version for your device and carrier.
partcyborg said:
Why do you think it's the hardware?
Flash a new stock rom using Odin. Get the latest version for your device and carrier.
Click to expand...
Click to collapse
Because it only seems to happen outside I went from last nights post to this morning without reboot but as soon as I stepped outside within 10 min it happened then I tried replying to this post and it happened again so yeah done this reply twice. I'm currently inside and it hasn't happened. I don't know if it's the battery is being sensitive to temperature changes after the exploding ones but I don't seem to have this problem indoors I was outside for roughly 25 min and it rebooted twice consistent with other times now I have read a comment of a guy describing the same problem and he had his motherboard replaced and the phone seemed to be working fine after that but there has not been an update after that so I'm not sure if that was a long term solution.
Ok this is becoming a little annoying. I just got the phone yesterday as a trade-in and already experienced at least 4-5 random freezes and reboots. Did anyone else have them? I know there was an update released for unlocked versions of the 6T. I'm beginning to wonder if I jumped the gun and should have gone with the unlocked version as I did on all my previous OP purchases.
Update: I already encountered this 4 times just this morning and countless times since I got the phone on the 31st.... What do you guys propose I do. It appears to be happening randomly. It happened once as I was trying to unlock with my finger and it just stuck with the unlock animation for about 10 seconds and just went into full reboot mode. I'm now very much annoyed of this!!
Bump...
M5devil said:
Bump...
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Factory reset
Exactly the same..
I purchased the OnePlus 6T less than a week ago and I have experienced 7+ "restarts" since having the phone. It doesn't matter what application you are in, it just turns the screen black for about 3 seconds then restarts back to the lock screen, where it asks for your lock code. I have already completed a factory data reset and am still getting the same problem. I'm am rather aggravated about this whole situation and I am about to get a replacement from T-Mobile.
Damn. sounds like its a t-mobile issue. Could be some of their bloat or configuration. I've bought mine from www.oppomart.com, and have had zero issues. running 4 days straight now, and no reboots yet - not even a forced reboot. Had a sweet 3 hr session of Guns n Boom PVP last night too never missed a beat (also found it getting less warm than the original 1+6 too. Love it!
Happens to me as well. Factory reset with MSM tool but it didnt help. Probably a hardware issue then. Ive read in OP6 forum that you should check out if you can complete the benchmark of internal memory with this app: https://play.google.com/store/apps/d....sdbench&hl=de
Mine got stuck at 2% when I tried.
Using non t-mobile variant. I dont get reboots but freezes for a few seconds.
Spontaneous soft reboots
I have also experienced a few soft reboots. The odd thing is that I bought the 6T because my previous phone, a OnePlus One, had spontaneous soft reboots. Perhaps all OnePlus phones are manufactured with a built-in spontaneous soft reboot function.
This is ridiculous. I'm not paying a high price for a new, defective phone. I have to return it if there is not a very quick solution.
The freezes are gone since I've updated to 9.0.11. firmware. Now on AOSiP and still no issues.
New firmware
reppi said:
The freezes are gone since I've updated to 9.0.11. firmware. Now on AOSiP and still no issues.
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Click to collapse
What does "AOSiP" mean?
Do you mean the radio firmware?
Do all OnePlus 6T phones get the 9.0.11 update through the regular updates?
hgmichna said:
What does "AOSiP" mean?
Do you mean the radio firmware?
Do all OnePlus 6T phones get the 9.0.11 update through the regular updates?
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Click to collapse
It's a custom ROM.
Well -11 should actually already be on your phone. The ota update arrived last week already.
Random reboots
The xda-developers.com forum is playing nasty games with me. It erased my previous message from yesterday. Very unpleasant! Apparently a software defect that occurs when one user enters two postings without any other posting in between.
Anyway, does anybody here run the OxygenOS beta? Any soft reboots?
I have had another one this morning, again while reading Google News.
Hi, i've got the same issue with may 6T, and some persons I know they have random freezes on OP6 too...
I've got these random freeze from the OB1, with OB2 They have diminished, and now with the OB3 I hoped they had solved nothing instead ?
Has anyone managed to solve it?
Haven't had any issues since I used msmtool to revert to complete stock .11 firmware.
I initially experienced random reboots at the rate of once every 24 hours, this started after updating to 9.0.11 via OTA .
What I did was, downloaded the same OTA from OnePlus official services and flashed it manually, the magisk uninstall image method.
So far it's been 3 days and I've not had any random reboots.
I'll update this thread if the issue returns.