Hi friends,
I'm having a weird and hard problem here. My LG G2 senses that I'm touching it randomly in the zone where the 0 appears in the dial even if I don't touch the screen!
Do you have any clues?
psikonetik said:
Hi friends,
I'm having a weird and hard problem here. My LG G2 senses that I'm touching it randomly in the zone where the 0 appears in the dial even if I don't touch the screen!
Do you have any clues?
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Click to collapse
You need to replace touchscreen
Mikulic1802 said:
You need to replace touchscreen
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Click to collapse
No I don't. I restored the phone and works perfect again. One of my clues might be related with xposed framework, greenify and root...
You are very lucky, that happened to mi twice, touchscreen was acting crazy, and no factory reset could fix it...
They are appearing again!. Its really weird, is totally random. I have activated the show pushes in dev mode and it shows the white circle in the same spot as if a ghost was pushing it :S
Related
Bought my G2(D802) a week ago and updated it to 20b that day. Since then the only issue I had was a screen problem. I ticked "Show Touches" from Developer Options and observed. Twice a day, a ghost finger touches the screen. I can see touching dots and it makes it randomly on the screen.
So, I thought that Hard Reset may can solve this cause it seems like a software problem and I couldn't find anybody who suffers from this problem on the internet.
Not lying, I tried to hard reset like 40 times but nothing was happening every time. I tried both: Reset for before 20d and the one for 20d. Nothing was happening. I watched all videosi doing everything right but still same.
So I have 2 problems as you can see: Screen ghost touching and not be able to hard reset.
Should I send my phone back to warranty?
Thank you.
UD97 said:
Bought my G2(D802) a week ago and updated it to 20b that day. Since then the only issue I had was a screen problem. I ticked "Show Touches" from Developer Options and observed. Twice a day, a ghost finger touches the screen. I can see touching dots and it makes it randomly on the screen.
So, I thought that Hard Reset may can solve this cause it seems like a software problem and I couldn't find anybody who suffers from this problem on the internet.
Not lying, I tried to hard reset like 40 times but nothing was happening every time. I tried both: Reset for before 20d and the one for 20d. Nothing was happening. I watched all videosi doing everything right but still same.
So I have 2 problems as you can see: Screen ghost touching and not be able to hard reset.
Should I send my phone back to warranty?
Thank you.
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Click to collapse
Hello, maybe your screen digitizer it's faulty...i had an s3 and i had the same problem,i send it to service and they replace digitizer,screen and the problem disappears !!!!
pk940 said:
Hello, maybe your screen digitizer it's faulty...i had an s3 and i had the same problem,i send it to service and they replace digitizer,screen and the problem disappears !!!!
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Click to collapse
Thanks for your answer. You mean that changing the digitizer can solve my Hard Reset problem too?
UD97 said:
Thanks for your answer. You mean that changing the digitizer can solve my Hard Reset problem too?
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Click to collapse
No thats other story first can you set it in recovery mode if yes you wipe data/system,
and if this dont work restore your phone with official lg support tool,,,,at last if nothing happend send it to service!!!!
Hi xda-members,
i´ve got an problem.
I replaced the Digitizer of my Phone and wanted to turn it oon.
Now the digitizer stays white but the touch works.
I can't see the window to type my PIN.
Can you help me to fix that problem?
sincerely lucky93
Lucky93 said:
Hi xda-members,
i´ve got an problem.
I replaced the Digitizer of my Phone and wanted to turn it oon.
Now the digitizer stays white but the touch works.
I can't see the window to type my PIN.
Can you help me to fix that problem?
sincerely lucky93
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Click to collapse
So far as i know is that sometimes the phone just doesn't want to accept the new display and then you gotta perform a soft reset so that old data maybe also related to the display are getting removed and that the phone Might accept the part then. In most cases this works like that hope that it works by you too. if you cant see the window to type your pin then try to find a video or a image from the lockscreen and enter your pin. Maybe you can do it if you can blind remember how it looked like:good:
wulsic said:
So far as i know is that sometimes the phone just doesn't want to accept the new display and then you gotta perform a soft reset so that old data maybe also related to the display are getting removed and that the phone Might accept the part then. In most cases this works like that hope that it works by you too. if you cant see the window to type your pin then try to find a video or a image from the lockscreen and enter your pin. Maybe you can do it if you can blind remember how it looked like:good:
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Click to collapse
How can i do soft reset, i got a custom rom on it.
Lucky93 said:
How can i do soft reset, i got a custom rom on it.
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Click to collapse
Press and hold Power Button (around 5 seconds).
Your device will now shut down and reboot.
Alternate Method; With your device turned off…
Press and hold Power Button until the LG Logo appears then release
wulsic said:
Press and hold Power Button (around 5 seconds).
Your device will now shut down and reboot.
Alternate Method; With your device turned off…
Press and hold Power Button until the LG Logo appears then release
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Click to collapse
I see only the white display, no lg logo or anything, thats my problem
Lucky93 said:
I see only the white display, no lg logo or anything, thats my problem
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Click to collapse
Yeah i know but this should be an fix which also worked on other phones so:silly: did you tryed it already? maybe multiple times. It still seems to me like a software issue.
wulsic said:
Yeah i know but this should be an fix which also worked on other phones so:silly: did you tryed it already? maybe multiple times. It still seems to me like a software issue.
Click to expand...
Click to collapse
I clicked the button for 5 seconds. It does nothing,
i have to go to TWRP Mode to do a software reset.
I tryed to fix that problem by charging my phone, Now its fully charged and the display doesnt work now.
How can i do a software reset without a working display?
Is there any method by usb and computer?
hi, i got LG G2 D802 international version, i have a problem with my screen,when i turn on the phone screen doesnt come up, so i thought the screen might be faulty, i ordered a new screen and replaced it, still i got the same problem so This is a software error ? i can hear the touch working in background but screen is blacked out :/ ,Please help me with this issues, Flashing the phone will fix this? i did factory reset once, it didn't fix the issues. after replacing the screen it was working fine for about 20mins, 20 secs after plugin in the earphone it went dark again :crying: .. how do i install the CM11?its a problem since i cant add softwares and edit options in the phone
Demitha said:
hi, i got LG G2 D802 international version, i have a problem with my screen,when i turn on the phone screen doesnt come up, so i thought the screen might be faulty, i ordered a new screen and replaced it, still i got the same problem so This is a software error ? i can hear the touch working in background but screen is blacked out :/ ,Please help me with this issues, Flashing the phone will fix this? i did factory reset once, it didn't fix the issues. after replacing the screen it was working fine for about 20mins, 20 secs after plugin in the earphone it went dark again :crying: .. how do i install the CM11?its a problem since i cant add softwares and edit options in the phone
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It might be main board problem, i suppose so. I encountered some case like you.
hungnguyen490 said:
It might be main board problem, i suppose so. I encountered some case like you.
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did you get it fixed?
Demitha said:
did you get it fixed?
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just sent my phone to technical central and got main board replacement
hungnguyen490 said:
just sent my phone to technical central and got main board replacement
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dang :/ i don't have that option so flashing the phone wont fix this :crying:
Demitha said:
dang :/ i don't have that option so flashing the phone wont fix this :crying:
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Do you see the lg logo when your device boot up?
hungnguyen490 said:
Do you see the lg logo when your device boot up?
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Click to collapse
some times it comes up for a second and goes away :/ , Please help me out guys, i worked for a month to buy this phone :/
Demitha said:
some times it comes up for a second and goes away :/ , Please help me out guys, i worked for a month to buy this phone :/
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Click to collapse
there seems hardware issue happening. So, you should send your phone to care service for repairing.
phone was working fine but from last two week the screen starts moving automatically, Wi-Fi turns on automatically at any time. the install button of Google play doesn't work (seems like touch issue) but when i touch the same spot with camera application, it works fine. i am on stock ROM (4.4.2, kernel 3.4.0, KOT49l ) and tried resetting the phone multiple times but facing the same issue.
please help me resolving this issue.
regards.
Just flash the firmware again !!
-iNCEPTiON- said:
Just flash the firmware again !!
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Click to collapse
These are not software problems (dead touchscreens spots), your knock on will not working. It's hardware issue, I think you need sending it back to LG
bluesky2307 said:
These are not software problems (dead touchscreens spots), your knock on will not working. It's hardware issue, I think you need sending it back to LG
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Click to collapse
You are just scaring ppl .. You said that my phone has probblem too .. So just dont scare ppl .. and try to help them..
i had this kind of issue with my other phone, I just downgraded to Jelly Bean and it worked fine ... and did the touch drivers update from the hidden menu 3845*#802# ...
i think you have a dead section along the top of your screen, about half an inch down. Its been fairly common. Its not real noticeable at first , bc that area of the screen isnt used often, but its EXACTLY where the play store install button is, and your knock on will no longer work. you need a new screen. or flip it to landscape whenever (seldomly) you need that area of screen. you can test it by getting LCD tester from the playstore , or by using quickmemo to draw on your screen.
findinghomer said:
i think you have a dead section along the top of your screen, about half an inch down. Its been fairly common. Its not real noticeable at first bc that area of the screen isnt used often, but its EXACTLY where the play store install button is, and your knock on will no longer work. you need a new screen. or flip it to landscape whenever (seldomly) you need that area of screen. you can test it by getting LCD tester from the playstore , or by using quickmemo to draw on your screen.
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This happened to me exactly, about a month back. It seems to be right across where the 2nd from the top messages are. You can download YAMTT https://play.google.com/store/apps/details?id=com.rn.yamtt&hl=en
I use the PAINT option and move my fingers around the top. It was a solid strip out near the top. Knock On will no longer work, but Knockoff will.
findinghomer said:
i think you have a dead section along the top of your screen, about half an inch down. Its been fairly common. Its not real noticeable at first , bc that area of the screen isnt used often, but its EXACTLY where the play store install button is, and your knock on will no longer work. you need a new screen. or flip it to landscape whenever (seldomly) you need that area of screen. you can test it by getting LCD tester from the playstore , or by using quickmemo to draw on your screen.
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when i touch the same spot with camera application, it works fine.
cheekugr8 said:
when i touch the same spot with camera application, it works fine.
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that could be because the camera button has more "active area" meaning, it will still work if you tap near but not exactly in the same location. the install button on the play store is very very precise. if your knock on does work, then its probably just software. but if your knock on does not work, i recommend testing the hardware with quick memo.... draw lines all the way up and down your screen slowly, and see if there is a break in that area. if its not the screen, unroot, and go all the way back to stock
i don't know how but it has started working automatically form last 10 minutes and google play button is now accessible.
i hope it wont give that error again.
thanks for all good suggestions.
cheekugr8 said:
i don't know how but it has started working automatically form last 10 minutes and google play button is now accessible.
i hope it wont give that error again.
thanks for all good suggestions.
Click to expand...
Click to collapse
In developer options. Tick Show Touches option. you touch any area on touch screen and check dead zone or using Quick memo
Hi guys
Something else that may be relevant is....
That it will always boot the LG logo so what ever is going wrong kicks in just after the LG logo
Even when the screen is completely dead i can get the lg logo up by holding the power button.
..
I've the same issue...
Hello Inked
I've exactly the same freezing on my D802 for more than one month now... And I have no idea what's happening too...
I brought it to a phone shop, he told me it's certainly a motherboard issue, he can repair it for 250€!... Way too expensive for me!
So, I decided to find a motherboard by myself and I don't find... I'm trying at this point to find the same phone with a broken screen to mix components.
It's a D802 32GB and it's quite rare in Europe unfortunatly.
So if someone has an idea how to fix this I'm at your disposal! And I can imagine it's the same for Inked.
I will try to post a video of the freezing problem tomorrow.
Go to http://forum.xda-developers.com/showpost.php?p=56259958&postcount=18. Read the guide to fix your phone
Are you sure it's the same issue?
Here is a video I've made of what's happening, the phone is not rooted (never been), flashed with rom stock EUROPE OPEN 20D, and hard reset:
dropbox.com/s/l7wnnbz9nn9thme/2014-11-27%2022.08.01.mp4?dl=0
atchoop said:
Are you sure it's the same issue?
Here is a video I've made of what's happening, the phone is not rooted (never been), flashed with rom stock EUROPE OPEN 20D, and hard reset:
dropbox.com/s/l7wnnbz9nn9thme/2014-11-27%2022.08.01.mp4?dl=0
Click to expand...
Click to collapse
Your touch screen have dead zones. Replace touch screen to fix. Use Quickmemo draw any thing on touch screen to see dead zones
bluesky2307 said:
Your touch screen have dead zones. Replace touch screen to fix. Use Quickmemo draw any thing on touch screen to see dead zones
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I think touch screen is working because (it's not clear in the video) you can use the phone "normally" but the image stay frozen.
What do you guys think?
Inked_ said:
Thanks for all the replies Winking smile
I've tried using your link but when i try and click the “1. click here to view picture” link i just get a 404 error.
Having said that, its not that the screen has dead spots, the screen freezes and just looks like a screen shot until you turn the screen off for a few second and then turn it back on.
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I attacted image if your phone have problem with mainboard
bluesky2307 said:
I attacted image if your phone have problem with mainboard
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Click to collapse
Thanks for that...
But as atchoop says the screen is freezing as if you have taken a screenshot and doesn't start working again unless you turn the screen off for a few seconds.
A bit of an update......
I got the same effect as yours during few weeks then it comes back as my video shows because (I think...) I didn't use the phone for a while.
But I still don't know if it's mainboard or screen...
atchoop said:
I got the same effect as yours during few weeks then it comes back as my video shows because (I think...) I didn't use the phone for a while.
But I still don't know if it's mainboard or screen...
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Click to collapse
Have you had any luck atchoop?
I tried a new screen today but I have the same problem with just getting the LG logo and then a blank screen
Still no ideas ??