Hi, I just got a brand new Xperia Play and am loving it so far, aside from one infuriating issue.
When I'm on WIFI I simply cannot download anything from the market, I've been messing with this for the past 2 hours, things I've tried:
Clearing app cache of several apps related to downloading
Toggling WIFI / 3G
Restarting phone
Updating to latest firmware
Reset to factory settings
Play with router wireless settings
Reinstall router firmware
The only thing that did something is clearing the cache of the download manager, after I did that I was able to install one thing from the market. But it only worked once, it's not working anymore.
I'm also unable to play youtube video's when using wifi.
Does anyone have any ideas as to why this is happening? My phone is brand new, so it can't be something I did with it.
Also, up till today I had an HTC Magic, which did not have the problem on the same wireless network. It did have occasional "download starting" hiccups, but nothing like this.
Any advice?
Thanks!
Edit: Solution: http://forum.xda-developers.com/showpost.php?p=17359553&postcount=4
Edit2: False alarm, still not working.. seems to come and go
You have the weirdest problem.. Did you check your router to see if it's generating enough ip addresses for all your wireless devices?
What is the distance between you and your router and what kind of router is it? I believe the play has a weaker wifi radio, so it might be dcing too often to stream and download.. Try standing closer to the router to see if there is a difference first.
Sent from my XPlay using XDA App.
I'm right next to the router and the web interface shows a full signal, so it can't be that. I can also see in the web interface that an ip address was assigned.
I've tried setting the phone as the DMZ and disabling the router firewall. No luck with that either.
I also tried upgrading my router firmware from Tomato to DD-WRT and doing a factory reset, but again .. no luck.
I'm running out of ideas, it seems the problem originates from Android and not my router, but I can't think of anything else I could try. Could it be an issue with the Android network in my location?
Omfg.. 3/4 hours later I finally got it, and this one wasn't suggested anywhere else so hopefully this will help some others in the future.
I had to go into wireless settings on my phone, click menu, go to advanced and then manually configure the network connection. Make sure your router has reserved an ip for you and use that one, otherwise you might end up trying to use one that is already in use.
After that it all seems to be working for me (so far). Fingers crossed that it won't stop working again.
Yea you couldn't find the answer anywhere else because it seemed like it was an isolated incident. Gratz for figuring it out though.
Sent from my XPlay using XDA App.
Next day, working fine in the morning. Couple hours later and it's back to getting stuck on "Downloading". Tried toggling static ip with no luck.
God this is incredibly annoying. I'm guessing it'll magically start working again at some point, and then stop working again later.
From what I've found through google this bug has been around since the very first version and not a single solution has been offered by google. Seriously this is ridiculous
Hi,
I'm having exactly the same issues.... Normal browsing, etc works fine on WIFI but market just wont work on WIFI.
I dont even see the device hitting my router when I try to download thru the market. Other network connections are seen by my router.
I wonder if it might be linked to the the fact that I'm running a UK rom on my device. When I'm using my data connection off Rogers, it actually does a RMNET to the British government... So we are seen as downloading from the UK.. Just an idea...
It's annoying as hell....
I was going to say download speedtest.net app when you can and see what it yields... but I see you've got it figured out. Nice!
Sent from my PC36100 using XDA App
lafoma said:
Hi,
I'm having exactly the same issues.... Normal browsing, etc works fine on WIFI but market just wont work on WIFI.
I dont even see the device hitting my router when I try to download thru the market. Other network connections are seen by my router.
I wonder if it might be linked to the the fact that I'm running a UK rom on my device. When I'm using my data connection off Rogers, it actually does a RMNET to the British government... So we are seen as downloading from the UK.. Just an idea...
It's annoying as hell....
Click to expand...
Click to collapse
Interesting, so you're saying that google somehow classifies us as UK users, which causes problems when switching to WIFI, which is not classified as a UK connection?
It would make sense, seeing as it seems to start working again after a while.. which could mean that whatever info google is caching on us is expired and it finally adopts the WIFI connection info.
Still, I have doubts about that.. I mean wouldn't a LOT more Rogers users be complaining about this?
The only persons that would be complaining are people like us running UK roms but our WIFI is coming from a canadian provider. In my case Videotron.
So when i<m using 3g data, i'm seen as coming from the UK because of the RMNET connection and when using WIFI i'm seen as Canadian... with a uk rom.
I've read that the market DOES have regions... might not be 100% correct on that but it might be part of my issue.
Mine BTW, never works anymore even after clearing cache, FC the market, etc...
lol i got the opposite problem i have trouble downloading stuff from the market using 3g but works perfect using wifi
not really an issue since im not an app whore
Its not a issue on play all phones has that. Simply log in to your Talk app then try again. (launch Gtalk app and login)
Thanks, but i had already tried that.
Reinstalled the UK rom yesterday, and even after a clean install market still doesnt work on WIFI even tho my WIFI works for browsing, accessing my computer thru RDP, etc.
yohandesilva1 said:
Its not a issue on play all phones has that. Simply log in to your Talk app then try again. (launch Gtalk app and login)
Click to expand...
Click to collapse
This only works for some people.
My market has been working for a day now (I didn't do anything to fix it), I'm expecting it to stop working any moment. Fingers crossed.
Edit: Aaand there we go.. stopped working again. Sigh.
Got the same issue both on my Nexus S (Videotron) and (which is strange), on My Motorola Xoom Tablet which only has wifi, no 3g !!
Edit: If I connect my tablet thru my cell phone (wifi tethering) I have no problem with market
ok so me and mobidoy are both on Videotron...
Naatan I see you are in quebec... Videotron also?
Starting to believe it migh be an issue with them
hey
im in videotron too and since 4 days i cant watch youtube on youtube app and my download on market stay stuck in green bar!! i have a toshiba thrive android 3.1!!!!!
when i connect with a 3g router or on the wi fi in my city everything work again
so it clear that videotron is the problem!!!!
Had the same problems
First time hard reset fixed it.
Second time by magic, sorry. I was about to send the phone to repairs
I used the XDA App to post this, what did you use?
I've been having the exact same problem as you and can't seem to find a way to solve this. I just purchased a Galaxy Tab 10.1, WIFI only, and at home nothing will download from the Android market. It just gets stuck. Youtube videos also dont work via the app.I tried it out at a friends and everything worked flawlessly.
At home, I also have Videotron internet. I just called them, and tried to explain to their customer service but obviously they were quick to blame it on anything else they could. They said they did not block any ports either.
I read a thread about some vodafone users in the UK having a similar problem than us:
Edit: It wont let me post an external link because I'm a new user, but the post is on androidforums.com and is titled "ANDROID MARKET download/update problem via WiFi"
It seems their problem was fixed after calling Vodafone.
I'm also inclined to point fingers at Videotron since its odd we are all customers of theirs.
Just called Videotron technical support, they have an open ticket about it since yesterday morning and are actualy working on the issue !! There is hope !!
Hi
I was wondering if i can find help here as all other sources failed
I will try to describe problem as detailed as possible but I'm newb when it comes to android so please be understanding
I'm Samsung Galaxy S4 user, just stock model I9505 running Android 4.4.2.
Using WiFi phone is completely fine but when it comes to mobile data there comes the problem..
I can use internet, browse small websites or use hangouts/fb messanger but i it seems outgoing connection is slow or none.
It happens at random and can last for 1 or more hours.
When i take seedtest, download is fine at 4Mbps but when it gets to upload app stops until <force close>.
Something is wrong with outgoping bandwith.. Ive tried to set up APN manually, restart, clear cache etc nothing works.
Ive been on the phone with operator and they said its all fine on their end.
I'm on unlimited Tmobile 3g tariff.
Anyone faced similar problem or knows how to solve it?
i appreciate any help
Hi guys, first of all i made searches and etc. and found nothing, this is very strange issue,
i have an s4 (I9500) and cell network is not working well. in E mode (i mean 2G) all internet voice and texts are working as should be.
in combined mode, if internet open then no network, or sometimes E with data but no 3G anyway. when internet disabled all is good.
in WCDMA mode, if internet is open, then nothing no internet, no voice no text. when internet disabled all is good again.
strange thing is i can use 3G very different way.
check 3G or combined mode first
make a call
after connected call open network data ( internet)
in a few seconds i have 3G internet. but if call ends no data again and after while no network either.
for troubleshooting in 3G mode before signal lost i see H or H+ sign on my phone but only up arrow shows no down arrow i think that mean 2 thing
1- i send a request to carrier but no returning
2- i cant send a request but phone try to send.
it was the same in 4.4.2 firmware, now i have 5.0.1
i try to patch modem with other firmwares modem files but i could find only 4.4.2 modem files. and tried all of them but no luck
so i want to use 3G mode, my phone has warranty but glass broken and in my country it is avoid warranty.
i have no box jtag or z3x box only have cwm mode and odin with usb. so is there any solution to my problem.
my phone info :
Android version: 5.0.1
Baseband version: I9500XXUHOD4
KERNEL VERSION: 3.4.5-4727708
Build number: LRX22C.I9500XXUHOD4
stock firmware with no patches just root.
my origin country where i bought phone is Turkey.
i will be greatfull if you guys could help me..
Thank you in advance.
mami17 said:
Hi guys, first of all i made searches and etc. and found nothing, this is very strange issue,
i have an s4 (I9500) and cell network is not working well. in E mode (i mean 2G) all internet voice and texts are working as should be.
in combined mode, if internet open then no network, or sometimes E with data but no 3G anyway. when internet disabled all is good.
in WCDMA mode, if internet is open, then nothing no internet, no voice no text. when internet disabled all is good again.
strange thing is i can use 3G very different way.
check 3G or combined mode first
make a call
after connected call open network data ( internet)
in a few seconds i have 3G internet. but if call ends no data again and after while no network either.
for troubleshooting in 3G mode before signal lost i see H or H+ sign on my phone but only up arrow shows no down arrow i think that mean 2 thing
1- i send a request to carrier but no returning
2- i cant send a request but phone try to send.
it was the same in 4.4.2 firmware, now i have 5.0.1
i try to patch modem with other firmwares modem files but i could find only 4.4.2 modem files. and tried all of them but no luck
so i want to use 3G mode, my phone has warranty but glass broken and in my country it is avoid warranty.
i have no box jtag or z3x box only have cwm mode and odin with usb. so is there any solution to my problem.
my phone info :
Android version: 5.0.1
Baseband version: I9500XXUHOD4
KERNEL VERSION: 3.4.5-4727708
Build number: LRX22C.I9500XXUHOD4
stock firmware with no patches just root.
my origin country where i bought phone is Turkey.
i will be greatfull if you guys could help me..
Thank you in advance.
Click to expand...
Click to collapse
1. Dial *#1234#and tell me what appears.
2. Install this APP and add some screenshots.
Okay i did what u want i hope u could help me.
mami17 said:
Okay i did what u want i hope u could help me.
Click to expand...
Click to collapse
Check the SIM Card and change it for one new.
Joku1981 said:
Check the SIM Card and change it for one new.
Click to expand...
Click to collapse
I already tried that one but no luck at all
mami17 said:
I already tried that one but no luck at all
Click to expand...
Click to collapse
Factory reset your device then. This look like hardware problem anyway
Joku1981 said:
Factory reset your device then. This look like hardware problem anyway
Click to expand...
Click to collapse
I already tried that too, factory reset, clean to install New rom, and no luck...
Looks like to me software problem too but i cant fix it.. Thats why i choose title as strange i dunno what to do now..
I think im having the exact same problem, it has been like this for the past 3 months. Unable to find any solution. Tried pretty much everything. The problem started 3 weeks after I installed cyanogenmod. Flashed back to stock rom but it didnt fix it.
Let me try to explain it:
I ONLY got internet + a normal cell signal when im on GSM mode.
As soon as I switch to WCDMA - WCDMA/GSM or LTE/WCDMA/GSM I dont have any internet or a cell signal, leaving me with the only option which is GSM, but that gives me Edge internet which is really slow.
The things I tried so far:
- Different ROMS
- Stock ROM
- Updated my APNs manually and automaticly
- New sim card
- Opened my S4 to check for any damage or water damage, everything looks fine!
I tried my SIM card in my friends phone, I got perfect 4g then.
Im starting to believe its a hardware problem
strukel said:
I think im having the exact same problem, it has been like this for the past 3 months. Unable to find any solution. Tried pretty much everything. The problem started 3 weeks after I installed cyanogenmod. Flashed back to stock rom but it didnt fix it.
Let me try to explain it:
I ONLY got internet + a normal cell signal when im on GSM mode.
As soon as I switch to WCDMA - WCDMA/GSM or LTE/WCDMA/GSM I dont have any internet or a cell signal, leaving me with the only option which is GSM, but that gives me Edge internet which is really slow.
The things I tried so far:
- Different ROMS
- Stock ROM
- Updated my APNs manually and automaticly
- New sim card
- Opened my S4 to check for any damage or water damage, everything looks fine!
I tried my SIM card in my friends phone, I got perfect 4g then.
Im starting to believe its a hardware problem
Click to expand...
Click to collapse
When turn of data in 4g or 3g Mode can you see signal? Can you make a call?
strukel said:
I think im having the exact same problem, it has been like this for the past 3 months. Unable to find any solution. Tried pretty much everything. The problem started 3 weeks after I installed cyanogenmod. Flashed back to stock rom but it didnt fix it.
Let me try to explain it:
I ONLY got internet + a normal cell signal when im on GSM mode.
As soon as I switch to WCDMA - WCDMA/GSM or LTE/WCDMA/GSM I dont have any internet or a cell signal, leaving me with the only option which is GSM, but that gives me Edge internet which is really slow.
The things I tried so far:
- Different ROMS
- Stock ROM
- Updated my APNs manually and automaticly
- New sim card
- Opened my S4 to check for any damage or water damage, everything looks fine!
I tried my SIM card in my friends phone, I got perfect 4g then.
Im starting to believe its a hardware problem
Click to expand...
Click to collapse
İf your answer no try this solution http://forum.xda-developers.com/showthread.php?t=2192025 ı suppose your Phone I9505 and we don't have same problems.
mami17 said:
When turn of data in 4g or 3g Mode can you see signal? Can you make a call?
Click to expand...
Click to collapse
Nope I just tried it, I dont have a signal and I cant make a call
Hi,
Please excuse my naivety, am relatively new.
I just got my Galaxy S6 Edge Plus and am having a problem with accessing my wifi at work. I find the wifi network and can connect with no problems, except it should come up with an icon asking me to verify myself. I then would add my email address and away I go.
Except, since having this new phone, I can't seem to get access to the verify page. I thought I would be able to access a web page (using Chrome, built in browser AND Dolphin) and forcing the page to come up, but nothing.
Am I missing something at all?
My old phone and my tablet both work as expected. I also tested someone elses phone today, next to my own, and that worked exactly as expected.
Please help!!
Anyone?? Any ideas?
Am at my wits end. Doesn't help that my normal internet signal is a crappy ole E!
Hi,
my friend brougt me her S5 which acts really weird. When it's on mobile data, it is just impossible to use the phone. Acessing anything (apps, contacts, messages) takes forever, some apps like Messenger or Google play won't open at all.
But when I switch off the mobile data and run just on wifi, the phone comes back to life and works perfectly. All apps work etc.
I wiped and reset the phone week ago, it was working good for 6 days, but now it's back to not working good again.
Has anyone experienced similar issue. The processor load is 3x higher on 4g than on Wifi, dont know if that is normal. The original Android version is 6 marshmallow. She use SimpleMobile sim card, but it worked slow with my Tmobile card too. I set the APN correctly so it was not issue with that.
Can anyone advise?
Thank you :]