Product code different from the rest [HELP] - Galaxy S 5 Q&A, Help & Troubleshooting

Hi, I updated it yesterday and did the ANG9 change csc root + PHE but now looking at the app info samsung phone I get a product code different from other S5 devices.
Here I leave a picture:
In product code instead of two would have a script appear, is not it? How do you have?
It's a little weird this...

No one?

Related

[Q] Product Code, HOW?

How can I know my Galaxy Note 3 product code?
I know, from manuals and box that's an ITV no bran italian phone, and it's black, so it should be SM-N9005ZKEITV but I am not sure.
I didn't find any code to know the exact model, only firmware version (which is ITV as of unboxing).
Any clues?
Zibri said:
How can I know my Galaxy Note 3 product code?
I know, from manuals and box that's an ITV no bran italian phone, and it's black, so it should be SM-N9005ZKEITV but I am not sure.
I didn't find any code to know the exact model, only firmware version (which is ITV as of unboxing).
Any clues?
Click to expand...
Click to collapse
Install app (Check fus) from google play.
Zibri said:
How can I know my Galaxy Note 3 product code?
I know, from manuals and box that's an ITV no bran italian phone, and it's black, so it should be SM-N9005ZKEITV but I am not sure.
I didn't find any code to know the exact model, only firmware version (which is ITV as of unboxing).
Any clues?
Click to expand...
Click to collapse
Install app PhoneInfo. It have what u need: product code, country etc.
Thanks, but I found it in another way It was an nvram item too. I wonder if you change it in nvram what happens.
There are two nvram items, one containing the region only (ITV, DBT, XEH, etc etc) and the other one containing the full model code (and I was right, mine is SM-N9005ZKEITV).

[Q] What can prevent S4 (I9505) from OTA/Kies update?

Hi
My friend has got S4 (I9505). He wasn't flashing his phone with anything - it is original like it was bought. He has got now I9505XXUBMGA firmware (Android 4.2.2) with BTU CSC, which is outdated. System status says that phone is not modified, but despite this, he is unable to do OTA/Kies update. In both cases (when using OTA or when connecting to PC with Kies) he got message "This is the latest firmware". This is not true, latest for BTU CSC is I9505XXUGNG8 (Android 4.4.2).
Questions:
1) What can prevent OTA/Kies from update of unmodified phone?
2) Can software say, that phone is unmodified when it is not true? For example when flashing count is not "0"? Maybe someone flashed my friends phone before he had bought it? Changed kernel or recovery can lead to such problems?
3) Freezing of some Samsung bloatware can lead to locking both OTA and Kies on PC?
4) Are we able to diagnose this phone (how?) and fix OTA to avoid Odin flashing? (I know that there is hard to brick Samsung phone completely, but there are always some small chances that something will go wrong, my friend is not keen on flashing and I'm not so rich to buy him another one S4 when something will fail )
Thanks for answers
From what I recall, the S4 firmware will report a status of Official if all the pieces match, regardless of whether the firmware actually is for the S4 in question. So it is possible, and in fact likely, that your friend's phone was carrier branded at one point, but was then subsequently unlocked and the firmware flashed with an unbranded firmware.
You can find out if the device was flashed by entering the IMEI here. One item it will tell you is who the original carrier is. From there you can put two and two together.
Thank You very much for reply, that's important clue. I don't know how phone was bought, but CSC reports UK (BTU) and I'm not in UK - Poland. So it could be sold by some UK carrier and then unlocked to unbranded firmware.
IMEI gives no results, but I will try to get more informations about how phone was bought, that can explain a lot... Looks like in this case Odin will be only way to push Android further...
Thanks for answer, now I know for what I should look :good:
If anybody else will run into other idea - also feel free to answer, I will check anything as I want to help my friend Thanks everybody, XDA is great
Just a follow up. When you entered the IMEI at the link I gave, did it come up with the device's model number, e.g. GT-I9505ZKAXXX? If so, did yours read "GT-I9505ZKABTU" or some other model?
No, unfortunately not, I see no data after entering IMEI, only information about API, however if I enter IMEI on main page of this website I see some basic data. This lead me to information that Reporting Body Identifier is BABT (IMEI starts with 35) and BABT means United Kingdom.
Website didn't show model number, but my friend has installed Phone INFO ★Samsung★ and inside it there is model number (Product Code):
GT2I9505ZKABTU
This is very similar to Yours suggestion, but I see something weird - shouldn't be "-" after "GT" instead of "2"? Product Code with "GT2" instead of "GT-" is OK?
Thanks for answer
Then I sent you to the wrong page. You want the Samsung warranty page: https://imeidata.net/warranty/samsung
That page is the one that is supposed to tell you everything about your phone. Post that information here, minus the IMEI of course.
You had send correct link On Warranty page when I enter IMEI I got no data, only some data on mainpage of this website - looks like they don't have any information about this IMEI
I think they want you to register with the site, which is something new. Regardless, the reason we can't go by the Phone Info information your friend provided is that when a new firmware is installed the product code changes. For example, my I9505 was originally a GT-I9505ZKAO2U, which means my S4 was originally tied to the carrier O2 in the UK. Before I purchased the phone, the product code changed to GT-I9505ZKASIM, which is Slovenian firmware, specifically SI Mobil. About a month after I purchased the phone I installed a Black Edition firmware, which changed the product code to GT-I9505ZKAAUT, an unbranded Swiss firmware.
Currently on his phone is an unbranded UK firmware. If the site doesn't reveal the original carrier, the box may, depending on how long he has owned his S4. Some boxes have the product code on a label attached to the box.
Looks like website is down - after registering I got still no data, just message "The TAC info not found on database, we will update in 1-2 days."
Thanks for help - I will try to get details from my friend and I will go back to this when I will have some new infos

Csc

What the heck is it? Is there an thread or FAQ on csc? Some times when I flash a rom it doesn't seem to matter other times boom! Big mess no 4G etc. Help!
I did actually try to search for some info on this before posting. Search doesn't work well for me in the xda app. Can barely use it on a computer. Any info you have would be of help
you could try google sometime, its almost your best friend :thumbup:
The Customer Service Code (CSC) plays an important role in the operation of your Samsung mobile device. Different countries have different standards for both voice and data communications to a cell phone tower. Although most countries follow the international standard for WiFi connects, there are variations from the standard. The CSC code ensures that your mobile device complies with the standards for your country, and your cell phone operator. The CSC code also determines the source for firmware updates via FOTA*or Samsung Kies.
The terminology used by various Internet sites is confusing. The CSC firmware code contains a number of fields, including the model number,*product code, and build date. The three characters after the model number are the product code. However, the product code is also called the CSC code, country code, or sales code. In actuality, the product code is either a sales code that defines the actual vendor, or a multi-csc code that represents a group of sales codes. Following are the possible scenarios:
The product code is a sales code that identifies a specific cell operator. This code is called a branded code, as the device boots with the operators logo, and contains operator apps.The product code is a sales code that is an open (unbranded) code. With this code, the device boots with the Samsung logo, and only includes Samsung apps.The product code is a multi-csc*code. These codes are commonly used for phones sold by independent vendors. Your mobile device still needs a source for software. The*/system/csc/sales_code.dat*file defines the sales code used for software updates. The easy way to get this information is with the "Phone INFO" app. The multi-csc group must include this sales code. The sales codes can be:The code is the open / unbranded code for the same country.
Warning!!!
Changing the CSC / product code on your Samsung device may invalidate the warranty. It may also invalidate the Samsung Knox warranty for Samsung devices
that support Samsung Knox. Furthermore, there is no guarantee that flashing new firmware will work, even when you flash valid firmware.
In many cases, flashing the sane firmware a second, or third, time may work.
Following are examples of cases in which you may want to change the CSC / product code:
If you move to another country, you may wish to change the CSC / product code to one that matches your new home. You just need to remember that not every Samsung model is sold in every country. Furthermore, not all models are available for every sales code, including the open (unbranded) codes.If you purchased a branded phone, you may wish to change the CSC / product code to an unbranded sales code. Again, there is no guarantee that an unbranded version of firmware exists for your model that is compatible with the cell phone frequencies in your country.You may wish to upgrade to new a new version of Android that is not yet available from your current sales code.
Following are some guidelines for selecting the correct firmware:
Use the "Phone INFO" app to obtain information about your current firmware. I recommend exporting the information, and printing the resulting text file. Should you need to restore the current firmware, you have a log of the current firmware values.You must use firmware that matches the model number, including all sub-codes. For example, the Samsung Galaxy S5*has more than 15 different model numbers. Each model was built for a specific market, and often has slightly different hardware. Some cell phone operators have custom models that only work on their cellular network.Unless you must have firmware branded by a specific cell phone operator, I recommend using firmware from and open (unbranded) sales code. The*sales code table*will help you find these codes.If your current phone has a multi-csc code, your best chance of finding the correct firmware is to select an unbranded sales code that uses the same multi-csc code. The*multi-csc table*list the sales codes that are members of each multi-csc group.For firmware that uses a multi-csc code, you need to select a sales code before attempting to connect to a cellular network. This is especially true for 3G and 4G connections. There are two ways to select a sales code:Enter *#06# in the phone dialer to obtain the IMEI number for the device. You can then enter *#272*Device IMEI# to select a sales code. If your Samsung device does not return a menu, the product code is not a multi-csc code.Install an CSC changer app, such as the "Phone INFO"*app. CSC changer apps do require root access, and they do not work on all phones and all versions of Android
Here is my phone info. When it boots it just says Samsung. Thanks for all your help!
So like if I flash a custom rom how do I keep my csc from changing? Do you think my csc is a sales code or a country code?
Pretty much hate csc. Wish s5 didn't even have them what good are they? Pain in the but
spankmatic22 said:
So like if I flash a custom rom how do I keep my csc from changing? Do you think my csc is a sales code or a country code?
Click to expand...
Click to collapse
CSC wont change i think

USSD Codes not Working Anymore

I have my S7 Edge for a month now , everything used to work fine (located in Pakistan)
Two days back I flashed a new Stock Rom from UK to check country restricted apps (there were not much though) and I noticed on that ROM USSD codes were not working and neither do my sensors.
Now I reverted back to stock rom of my region, now the sensors are fine, but USSD codes are still not working. I tried the 2 ROM available for my region thrice, but still the same issue.
Please suggest what should I do?
Note: I didn't root my phone (because don't want to void my warranty since I paid extra $150 for that) nor do there's any network restriction on USSD.
re: USSD codes
Shsabi said:
I have my S7 Edge for a month now , everything used to work fine (located in Pakistan)
Two days back I flashed a new Stock Rom from UK to check country restricted apps (there were not much though) and I noticed on that ROM USSD codes were not working and neither do my sensors.
Now I reverted back to stock rom of my region, now the sensors are fine, but USSD codes are still not working. I tried the 2 ROM available for my region thrice, but still the same issue.
Please suggest what should I do?
Note: I didn't root my phone (because don't want to void my warranty since I paid extra $150 for that) nor do there's any network restriction on USSD. Normally I use the codes to check balance and remaining data, it's so irritating to call the help center to know all the details without USSD.
Click to expand...
Click to collapse
You need to change your CSC to any other region or country.
The UK CSC no longer allows using the USSD codes.
I had the same problem using USSD so I just changed to a different CSC.
Once I changed to a different CSC the USSD codes worked perfectly.
Go to this link to download twrp flashable CSC's for your phone.
You will see a large selection to choose from:
http://forum.xda-developers.com/s7-edge/development/utility-flashable-csc-selection-30-t3392957
Good luck,
Have a great day!
Misterjunky said:
You need to change your CSC to any other region or country.
The UK CSC no longer allows using the USSD codes.
I had the same problem using USSD so I just changed to a different CSC.
Once I changed to a different CSC the USSD codes worked perfectly.
Go to this link to download twrp flashable CSC's for your phone.
You will see a large selection to choose from:
http://forum.xda-developers.com/s7-edge/development/utility-flashable-csc-selection-30-t3392957
Good luck,
Have a great day!
Click to expand...
Click to collapse
just one question, it won't trigger warranty void knox.. right?
Plus, I have my own region's CSC, but when I try to flash it via odin it gets stuck at NAND Write Start!!.. Anyway to fix it?
Misterjunky said:
You need to change your CSC to any other region or country.
The UK CSC no longer allows using the USSD codes.
I had the same problem using USSD so I just changed to a different CSC.
Once I changed to a different CSC the USSD codes worked perfectly.
Go to this link to download twrp flashable CSC's for your phone.
You will see a large selection to choose from:
http://forum.xda-developers.com/s7-edge/development/utility-flashable-csc-selection-30-t3392957
Good luck,
Have a great day!
Click to expand...
Click to collapse
When don't you stop thinking that all people ROOT their phones?
"TWRP flashable CSC's": so you phone has to be rooted! Not everyone wants their phones to root, and there are people who won't want the KNOX-flag triggered!
re: you're right!
henklbr said:
When don't you stop thinking that all people ROOT their phones?
"TWRP flashable CSC's": so you phone has to be rooted! Not everyone wants their phones to root, and there are people who won't want the KNOX-flag triggered!
Click to expand...
Click to collapse
After giving it a lot of thought you're right, perhaps that's the first thing I should ask,
maybe the reason I did not think of asking is because I come from a rooted family...
But sooner or later doesn't everyone root their phones? LOL
Have a great day!
Misterjunky said:
The UK CSC no longer allows using the USSD codes.
Click to expand...
Click to collapse
Not quite true, I do have a UK version, and USSD codes work fine on mine.
Sent from my SM-G930F using XDA-Developers mobile app
henklbr said:
When don't you stop thinking that all people ROOT their phones?
"TWRP flashable CSC's": so you phone has to be rooted! Not everyone wants their phones to root, and there are people who won't want the KNOX-flag triggered!
Click to expand...
Click to collapse
The root method does NOT trip knox! Stop spreading your nonsense lol! It is done with the Samsung official engineering bootloader. Again, WARRANTY VOID: 0x0 :good::good:
I have been flashing/testing different carrier's firmware and have rooted the phone pictured below 3 or 4 times now and, as you can see, it's golden. Currently it is G935U but originally it was from Sprint.
hi,
i have the same problem on my galaxy s7 SM-G930 F
NONE of the ussd/mmi codes work!
when i type the code nothing happens
i instaled the PhoneINFO app and in the CSC Code card the Original CSC Code field is empty
but all other fields are filled:
Product code:
sm2g930fzsadhr
original csc code:
firmwares csc code:
DHR
Active csc code:
DHR
Availabile csc codes:
CRO, DHR
CSC Country:
Croatia / HR
Mobile Operator:
HT HR / 21901
how can i fix my s7 so CSC Codes can work again!
How to fix invalid MMI code on samsung galaxy s7
I have the same problem on my galaxy s7 SM-G930F.
When I check Divert if Unavailable (62) using *#62# I get the error
"Connection problem or invalid MMI code."...
It turns out that the G930F (BNIB sealed) I bought was a grey import and even though the hardware G930F is international, the firmware loaded is for the UK and the Phone INFO app shows the CSC to be "BTU" (see CSC codes) . And so even though the phone is unlocked, it does not function 100% in the Australian mobile network.
To fix this I had to flash the AU firmware for the CSC code XSA found at
SM-G930F — Galaxy S7 firmware
using ODIN.
After this the CSC is updated to XSA and all USSD codes work perfectly!
No rooting required!
A bonus for having the correct CSC/firmware for my S7 is that VoLTE now works with the carrier!

Can't find the same version

Hello
My girlfriend and i both have an s7 edge. She has a different stock rom then there is on my phone. We have both the same provider (proximus).
She already has the option 4glte to make calls.
I would like that option to so i'm trying to find her rom to flash it on my phone. The problem is i can't find it on the internet. Not even on sammobile.
The baseband version of her phone is G935FXXU1BPHJ and the buildno is MMB29K.G935FXXS1BPK1.
Can someone find this and please post a link here?
I already put her simcard into my phone , still no 4glte.
Flashing different rom ie different csc would brick your device, I don't recommend it
Sent from my SM-G935F using Tapatalk
MustafaBarakat said:
Flashing different rom ie different csc would brick your device, I don't recommend it
Click to expand...
Click to collapse
I kind of disagree with this statement. my 935f came from the Philippines with csc tpa and now my phone is running Italy firmware with csc itv. so u can change firmware.i use sammobile.com to find firmware but I think their is another website u can use to find firmware but I do not know what it is. download phone info from the Google play store to your girls phone and it will tell u everything about her phone.
ecg803 said:
I kind of disagree with this statement. my 935f came from the Philippines with csc tpa and now my phone is running Italy firmware with csc itv. so u can change firmware.i use sammobile.com to find firmware but I think their is another website u can use to find firmware but I do not know what it is. download phone info from the Google play store to your girls phone and it will tell u everything about her phone.
Click to expand...
Click to collapse
So i've searched on sammobile for her stock rom and flashed it on my phone. Now if i go to the app phone info i can see now the following :
product code : SM-G935FZDAVD2
firmware code : VD2
Active csc code : VD2
Availeble CSC Codes : ATL, AVF,CNX,CYV,MOB,MTL,OMN,PRO,SIM,SWC,TCL,VD2,VDC,VDF,VDH,VDI,VGR,VIP,VOD,XFV
CSC COUNTRY : Germany / DE
mobile operator : proximus / 20601
bootloader version : G935FXXS1BPK1
pda version : G935FXXS1BPK1
csc version : G935FVFG1BPH1
baseband version : G935FXXU1BPHJ
And on her phone i see this :
product code : SM-G935FZKAPRO
firmware code : PRO
Active csc code : PRO
Availeble CSC Codes : ATL, AVF,CNX,CYV,MOB,MTL,OMN,PRO,SIM,SWC,TCL,VD2,VDC,VDF,VDH,VDI,VGR,VIP,VOD,XFV
CSC COUNTRY : Belgium / BE
mobile operator : 20601
bootloader version : G935FXXS1BPK1
pda version : G935FXXS1BPK1
csc version : G935FVFG1BPH1
baseband version : G935FXXU1BPHJ
So it's now only the product code , the firmware csc code , the active csc code , csc country and mobile operator that are wrong. The rest is now all the same.
Can i set the active csc code also to PRO? And without rooting? And will the volte work than ? Or are there some other steps i need to do?
yes, switch the csc to pro and then make sure your phone is registered with your provider and it should work.
This is my first international phone because I wanted the latest Samsung phone and have the ability to root.I live in the US. So I am still learning about the different firmwares and csc code.
That's my problem. I can't seem to find out on how to change it to pro.
gohigher123 said:
That's my problem. I can't seem to find out on how to change it to pro.
Click to expand...
Click to collapse
You'll need to root, then use the Phone Info app which has a built-in CSC changer which can change it to PRO, however keep in mind the rooting will void your warranty and the change of CSC will reset your device to factory settings.
Is it not possible to do it without root?
Sm-g935fzbuxsg cant find dis stock rom helpp
Hello ive tried to root my s7 edge and successfully works, and for some reason, i turned off the oem unlock in dev options. The time comes when my phone got empty, so i quickly tried to charge it but it stuck on s7 edge logo and has a red font above saying "custom binary block by frp lock" i managed to get through it by flashing stock rom from sammobile but on the first boot, my s7 edge was so laggy and cant even make a simple home button it takes so much time for keys to function and there are popping up errors "com.sec.epdg has stopped" and " IMS Service has stopped" and in notifications bar saying "upgrading android/updating android" something like that. luckily i be able to turn it off and go for factory data reset. but after setting the phone, my settings got messed up like theres 2 application, 2 device maintenance and and other additional settings like t roaming,service provider which i dont see on my settings before it all messed up. I also realize that i cant find the fast charging settings which explains why its not so fast when i do charging. Can anyone please help me? You think i flash the wrong stock rom? My original product code is SM-G935FZBUXSG and i cant seem to find it in sammobile. sorry for my english but any help would be so much appreciated.
Btw, my phone was bought from UAE and im pretty sure that my model number is SM-G935FD. My phone is dual sim.However, when i chose the SM-G935FD category in sammobile, i noticed that there were no UAE country, so i choose to download the stock rom coming from vietnam because at the box of the phone it says manufactured in vietnam so i think thats what pushed me to download it. please help

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