[Q] Official Samsung Qi charging problem - Galaxy Note 4 Q&A, Help & Troubleshooting

Ok so I bought official charging backplate for my Note 4 and my wife's S5 along with two separate Samsung mini charging plates. Last night we installed the cases and place our phones on their own pad. Mine was in the living room and hers in the bedroom. My phone was at about 50% before I popped it on the charging pad. When I placed it on there I got the charging beep on the phone, green light on the pad and a little message that the phone was charging wirelessly. Same with my wife's phone. Woke up this morning and the battery percentage didn't move on either of our phones. My phone is still at 50%ish and she reported her phone didn't charge as well.
What gives? Any suggestions? Both our phone show charging when on the pads and the green light turns on which means it is charging correctly as per the instruction booklet.

Check the specs on that pad and see how much it outputs. I suspect it is not enough for these larger phones. It may just be enough that they don't lose charge. I use the TYLT Vu Wireless Charging pad and it charges up over night on my Note 4 very reliably.

you need a high power usb connection for charging pads and a good pad.
i have a choetech, itian and a few others which work well IF they are connected to a high power usb port otherwise they dont work. some of them will flash leds or the phone will say connect/disconnect continuously. they need to be connected to a usb wall wart or computer socket or car cig lighter port directly. a usb hub or old usb 1.0 port will not do. a low power charger will also not do but that is less likely. chances are youre not supplying it with enough power and/or not aligning correctly.

So last night I made sure that all apps were closed and that the phone was exactly centered on the pad. This morning it was at 100%. It's a 2a charger that came with the pad and since there is about 50% loss with these charger I'm assuming it charges around 1a once it hits the battery. Seems to work now. Thanks!

phone shouldnt be centered on the pad. the coils are offset by around 3/4-1 inch from the center so the phone will be a bit high (or low depending on how you place it). obviously if you have the 3 coil qi charging mat/rectangular plate instead of the 1 coil disks/plates then you can just throw it on in anywhere and it will charge.

Related

[Q] Charging problem, Anyone else?

So my 16gb Asus Transformer has a very strange problem. I have not seen it mentioned anywhere. When I plug my unit into the supplied charger there is NO indication on the device that it is charging. It takes about 10 hours to fully charge.
Here is the really strange part... When I put the device into the keyboard dock, I get a charge symbol on the battery and it says charging. To make things even more strange the cable and wall wart provided with the tablet quick charges the keyboard dock, light is red then turns green when fully charged (no longer then 2 hours so far).
How could the charger charge the dock no problem but not charge the unit itself? My thoughts were that the dock may seat farther into the tablet then the cord does so I took a small file and took off a little of the plastic on the eee pad connector side, that did not help at all. Any ideas?
I have flashed the latest software update, and I have done a "Factory Data Reset" and it will still not "quick charge" from the supplied charger, only from the dock.
ThePCTech
I got the same problem,i don't have the dock.I see a hole next to the camera but when i charge it there is no light,WTF
sj408 said:
I got the same problem,i don't have the dock.I see a hole next to the camera but when i charge it there is no light,WTF
Click to expand...
Click to collapse
I must admit that I expected to see a charging light on the pad itself, I think the hole you mention may be the light sensor.
When I use the official charger, I get a lightning bolt symbol and it charges fairly quickly. When I used my Kindle charger or an HTC one and plugged the USB into them, I had no indication it was charging and it was really REALLY slow...
Mr.Clark said:
When I use the official charger, I get a lightning bolt symbol and it charges fairly quickly. When I used my Kindle charger or an HTC one and plugged the USB into them, I had no indication it was charging and it was really REALLY slow...
Click to expand...
Click to collapse
The ASUS charger is rated @ 15V 1.2A. Most USB chargers are 5V. USB itself is rated @ 5V. So I donno how it can use 15V via USB. I tried several different chargers with much higher amperage but no luck at all. Quite strange I must say.
Let me clarify, The ASUS Eee Pad has no charging lite on the unit itself. The only indication is in the taskbar on Android 3.0.1. The battery will change from a green battery symbol to a green battery symbol with a lightning bolt on it when it is "Quick Charging".
There are two ways that the device charges, the first is a quick charge (with lightning bolt on batt. symbol), the second is a slower trickle charge (no indication). A quick charge should take about 2 - 3 hours to fully charge. The trickle charge will take up to 12hrs. The ONLY two ways to get a "Quick Charge" is 1. To use the provided charger (came with the unit), and 2. Is to put it in the dock. A trickle charge can be done with ANY other USB port (ie. laptop, desktop, iPod AC adapter, ect.).
My ASUS Eee Pad Transformer will ONLY "Quick Charge" with the dock. The cable provided with the unit will NOT "Quick Charge" my device.
Anyone else have this? If so do you have a fix?
ThePCTech
FIXED!
Ok, so here is the deal...
I ordered a 32gb version and I'm givving the 16 version to my wife. I tried the new plug in the old tablet and the same thing happened. So I thought it MUST be the tablet and NOT the charger as I thought it was.
Looking into the bottom of the tablet I noticed a pin that looked like it was bent. If you look into the socket with the screen facing up. The 4th or 5th pin was bent up and not sitting in the track like it should have been. I compaired this to the new 32gb version. I used a needle to gently move it into place and tried again and it charged as it should with both cables. Newegg offered to replace the unit, but everything else works great on it and, now it chages just fine. I'll just keep it.
ThePCTech
If anyone else is having a problem take a look into the socket of the tablet, it could be a quick fix.
i fixed my charging problem by doing a factory reset.........wow...
Same problem
I have the exact same problem, but mine didn't start until I applied an update from asus.
I think I may have *had* the same problem. I returned my transformer to sears after it would not charge. After my return a clearance sticker was placed on it and now after reading this thread I am considering repurchasing the transformer and getting a new adapter. But I am concerned that it may be something wrong with the tablet itself. This thread leads me to conclude it is the former. But what do you think?
I was not able to charge through the adapter - however, when connected through the USB cord my laptop did recognize it. I did not leave it connected for longer than 10minutes -I guess if i left it in for 12hrs plus I would have a conclusive answer - but to late for that now..
I got the tablet today -it had 5% battery and after trying three outlets it shutdown- it would restart and not get past the homescreen (which had the time and stated to connect the charger and the lock) it would then shutdown.
In the 20 minutes I was able to use my transformer it worked great
sj408 said:
I got the same problem,i don't have the dock.I see a hole next to the camera but when i charge it there is no light,WTF
Click to expand...
Click to collapse
The "hole" next to the camera is the light sensor.
thepctech said:
So my 16gb Asus Transformer has a very strange problem. I have not seen it mentioned anywhere. When I plug my unit into the supplied charger there is NO indication on the device that it is charging. It takes about 10 hours to fully charge.
Here is the really strange part... When I put the device into the keyboard dock, I get a charge symbol on the battery and it says charging. To make things even more strange the cable and wall wart provided with the tablet quick charges the keyboard dock, light is red then turns green when fully charged (no longer then 2 hours so far).
How could the charger charge the dock no problem but not charge the unit itself? My thoughts were that the dock may seat farther into the tablet then the cord does so I took a small file and took off a little of the plastic on the eee pad connector side, that did not help at all. Any ideas?
I have flashed the latest software update, and I have done a "Factory Data Reset" and it will still not "quick charge" from the supplied charger, only from the dock.
ThePCTech
Click to expand...
Click to collapse
Your unit is working correctly. There is no charging indicator on the tablet only on the dock. The tablet show charge status via software in the lower right corner of the display or in setup which will show percentage.
When you connect the unit to the dock, the tablet is charged via the batteries in the dock. The goal is to ensure that tablet is as charged as possible so you can undock and go knowing the tablet is charged. The charging from the dock to the tablet will only occur if the tablet is below 97%. The indicator light on the dock only refers to the charge status of the battery on the dock, not the tablet.
Someone referenced the little light on the front next to the camera, that is not a light. It is an ambient light sensor for the tablet.
The colors for the charge light indicator on the dock are documented in the manual. As I remember it they are <10% quickly flashing orange, 10-50% slowly flashing orange, 50-95% orange, 95%+ green.
I am also having charging problems with my Transformer.
Everything seems to work fine when I used the supplied charger and the USB plug, both with dock and with just the transformer itself.
However I'm presently away and only took the USB cable with me. I've plugged the USB cable into my travel multiplug, which has a usb slot as well and I'm getting no charge at all, either on the dock or the transformer itself. Also the battery is showing that it is actually draining, even while connected to the multiplug. I've also tried connecting both the dock and the transformer to my juicepack (rated at 3.7V, 4,800mAh), but no luck with that as well.
Anyone else had these problems?
Sent from my Transformer TF101 using XDA Premium App
The Transformer will only charge by USB using the supplied wall adapter. Not sure why that is, but that's been my experience.
my problem too.. I got mine yesterday and updated the software straight away. it charged all night and charging worked on both the pad itself and the keyboard.
today it doeasnt..
the cable and the sockets are fine (my pc sees it and did some file transfers) so hardware seems ok. the charger gets quite hot though. does anybody experience the same? maybe its the charger? I wonder if factory reset would help...
browngeek said:
I am also having charging problems with my Transformer.
Everything seems to work fine when I used the supplied charger and the USB plug, both with dock and with just the transformer itself.
However I'm presently away and only took the USB cable with me. I've plugged the USB cable into my travel multiplug, which has a usb slot as well and I'm getting no charge at all, either on the dock or the transformer itself. Also the battery is showing that it is actually draining, even while connected to the multiplug. I've also tried connecting both the dock and the transformer to my juicepack (rated at 3.7V, 4,800mAh), but no luck with that as well.
Anyone else had these problems?
Sent from my Transformer TF101 using XDA Premium App
Click to expand...
Click to collapse
the wall plug that came with the TF is rated for 5V-15V, 2-12A. This is a lot higher than normal USB, which is 5V,1A max. When you plug it into a normal USB jack, you are only in trickle charge mode, and i think it's only with the screen off.

wireless charging

hi
could anyone recommend a wireless charger suitable for yota phone 2 which can be purchased in uk
never bought one before but guessing that there must be a specific output mA/h and frequency ?? that must be compatible??..
seen lots on ebay suitable for galaxy and iphones but dont know if compatible
thanks for any help - (nothing on yota site to buy)
I've bought a Qi charger like this one:
http://www.amazon.co.uk/Wireless-Charger-Google-Samsung-BC252R/dp/B00FEAH0WW/
I use it mostly to recharge my Moto 360 smartwatch, but I've used it with the Yotaphone 2 as well, it seems to work fine.
The nice thing is that it's really compact, although it may not be what you're looking for.
I think that basically any Qi charger should work fine, I'm not aware of any frequency/voltage/output issue when using Qi chargers, although those sold online usually claim compatibility with a specific set of devices.
Nice
I can confirm that the Qi charger works well, the Yotaphone does automatically predict that the phone will be charged in a ridiculous amount of time, like 4x as fast as using a high current cable charger, but it does seem to be the fastest way of charging the device. My charger was from eBay and didn't cost a lot about GBP7.
Is there no official wireless charger?
Sent from my YD201 using Tapatalk
There's the official wireless charger sold by Yotaphone on their website, but it doubles as a portable USB/Qi battery charger, so it's definitely bulkier than most Qi chargers found on the net. It does work as expected, though...
I've been using this for some time now, but I rarely use the Qi function (I often use my phone while charging it, which requires the USB cable unless you can tap the phone's screen without moving the phone on the Qi pad, which I consider on the slippery side).
Also, the bulk/energy capacity of the official battery isn't the most impressive I've seen, wchich is to be expected since they had to fit the Qi electronics on top the battery cell under the cover.
Overall, still a useful & stylish piece of hardware, though...
I bought a Wireless Charger from Samsung and had the same problems which some of you described. The Phone started charging and then stopped with a blinking charger after 20 Seconds.
My solution was: Since this was a QI Charger with an output of 2A, i made the error of using a USB Charger with output of 1,5A. I switched the usb-charger and used one with an output of 2A and connected it to the QI Base.
And now it works. So my suggestion: Use a Charger with 2A.
My very cheap Chinese wireless charger is now working well after I gave up on it for not charging. As in other cases, the yotaphone has a mind of its own and takes a few days to change.
I bought Spigen Wireless charger from Amazon UK. Though Yotaphone detects and charges, I see the below issues
1. The charging time from ZERO to 90 takes around 3 hours. The remaining 10 percent takes ages (more than an hour)
2. When the phone is charging and if the screen turns OFF, the charging stops which makes the screen turns ON with LOCK Screen. Again the charging starts and this cycle continues. I had to use an app called Snoozy Charger which minimizes this issue (by turning the screen OFF when charging is detected)
But, one good thing I noticed with this ultra slow charging: The battery life looks much better. For example, I had a screen time of 45 minutes before the charge dropped from 90 to 87.
If somebody need original Yota mobile charger, I can order it from Yota directly.
Well, since the thread has already been necromanced:
I understand fairly little about wireless charging but am I right to assume that all wireless chargers require the phone to lie on it on its back? Or is that due to my charger being too weak or cheap or whatever? I would love to charge the phone wirelessly with the epd being visible because, after all, that side has all my notifications and the time and what have you.
i use this one from the IKEA
works great on my YotaPhone 2
http://www.ikea.com/gb/en/products/...pad-for-wireless-charging-white-art-60308308/
( also working on my Windows 10 mobile phone & samsung s7 )
micheal
megasounds said:
i use this one from the IKEA
works great on my YotaPhone 2
http://www.ikea.com/gb/en/products/...pad-for-wireless-charging-white-art-60308308/
( also working on my Windows 10 mobile phone & samsung s7 )
micheal
Click to expand...
Click to collapse
But does it work while the phone is lying on it's front screen? So that the EPD is visible while charging?
There is definately variations between chargers. A cheap ebay charger that I have does not work with some cases on my other phone with Qi charging. But a more robust three coil Nokia wireless charger works perfectly with it. Unfortunately my Nokia wireless charger does not work with YotaPhone face down... the charging light on the charger keeps blinking so it is close to charging but not enough. Some a little more powerful charger would be able to do it I think. Unless the desing of Qi only works on one side of the phone.
DeVadder said:
But does it work while the phone is lying on it's front screen? So that the EPD is visible while charging?
Click to expand...
Click to collapse
yes its working face down with my IKEA Qi charger
micheal
Not charging laying on the front on my IKEA nordmarke​ triple pad. On the back it charges fine.
knooier said:
Not charging laying on the front on my IKEA nordmarke​ triple pad. On the back it charges fine.
Click to expand...
Click to collapse
its charging while laying on the frontscreen on my IKEA SINGLE pad. I do not know for the triple one ??
Again the single pad is working great
Great it works on an single pad ! But I wanted to use it mobile..like in my car or motorcycle.
Sadly i know now it doesn't use an usb kind of charger but an 19 volt (??) adapter.
knooier said:
Great it works on an single pad ! But I wanted to use it mobile..like in my car or motorcycle.
Sadly i know now it doesn't use an usb kind of charger but an 19 volt (??) adapter.
Click to expand...
Click to collapse
The only trick is to supply min required amperage for the charger requirements. You can find exact output values on the wireless charger. General manner: input amperage must be near/high as far as the ouput amperage. My Chinese cheap wireless charger output is 5V and 1.5A. And i can use it with 5v 1.2A AC charger problem-free.
Update:
i discovered that the cable is also an issue for the reason. If you connect a normal power support only cable to the Qi charger, you will probably be faced the problem. But if you connect a Data cable, you can use your PC's usb with your Qi charger. I can use it now like the way.
How can I disable display wake-up and stay-on, if QI-charging? (Android 6)

Yotaphone wireless power bank review

I purchased the power bank directly from the Yotaphone uk website for £35
It is a 4000 mAh portable battery with both a USB cable and Qi wireless connection to charge your device. It comes well packaged in the same style packaging as the Yotaphone 2, in the box is the battery, a usb charging lead and an instruction booklet.
To charge the battery connect it to any standard 1 amp+ USB power supply, whilst charging a row of four LEDS on the battery cycle as the charge fills up they eventually stay lit.
Charging the Yotaphone is a matter of touching the touch sensitive power button on the power bank to activate it and then laying the phone on the top of the battery making sure its on the sweet spot. You know when its there as the phone screen indicates the usual charging info and a white LED illuminates on the front corner of the power bank. whilst charging the four LEDS indicate the power remaining in the battery, I'm guessing they show 100%, 75%, 50% and 25% battery power.
Alternatively you can plug the Yotaphone into the standard USB port on the battery with a standard micro USB cable and charge it in that way.
You can charge two devices at once one on the Qi and one by USB. (Of course it will work with any Qi or USB device)
Its a nice bit of kit to look at and handle, it has a rough textured surface so its easy to grip and the white LEDs look nice and are not to big or bright. You can put it in your pocket as it is totally smooth with no projections.
The top surface of the power bank is flat so laying a flat device on it makes a good connection however the Yotaphone 2 EPD screen is very smooth and will easily slide of the power bank if its not on an absolutely flat surface. It could not be used wirelessly anywhere with any vibration i.e. car coach, train, aeroplane etc. as it will slide off. That's the time to use the cable connection!
There are cheaper options out there for a battery but the inclusion of Qi charging, the quality design/finish and a decent 4000mAh size just about make this good value.
Thanks very much for the review dude. Think I'll definitely get one of these. Looks good (I love the current yota device aesthetic) and being able to charge phone and something else is nice touch. The slidy issue isn't a problem for me, I'd probably use the wired connection by default anyway.
And it's pretty, like a pretty but chubby younger yotaphone sibling.

No Fast Charging

Hi
I have a problem with the device or charger I do not know
First of all my charger charge on one side only if I flip it stop charging (video is added)
And secondly the phone is charging really slowly and not show "fast charging" only "charging"
i test with Ampere and i get very low mA (picture added)
i tried lg g5 charger but again the charge is slow and show "charging" only but it's charge in Both sides
https://www.youtube.com/watch?v=hHc4kw8j4_M
https://drive.google.com/open?id=0B4xRpqUfQLyoYTZLR3lpQkJVcEU
https://drive.google.com/open?id=0B4xRpqUfQLyoTjdQengtd0dxYlE
https://drive.google.com/open?id=0B4xRpqUfQLyoM3RnQnZ0cEhJX0E
https://drive.google.com/open?id=0B4xRpqUfQLyoUEtDenFlV1c2bVk
thnx and hope for help
My guess is a gummed up port. Use a magnifying glass and bright light to inspect USB port for debris, corrosion, or damaged pins on both sides of connector. You may also notice some pins less shiny than others. They're dirty. Or take pics of the ports with a good camera and zoom in. Do the same for the unplugged cable. Clean by turning off the phone, dipping toothpick in isopropyl alcohol and wiping pins with toothpick. Allow a few minutes for evaporation and give it a try.
You could do a RMA
If it's charging on both sides with one cable and not the other, it's probably the cable. I recently had this issue of slow charging on my wife's phone and found the best way to solve it is with amphere and grabbing all the micro USB cables in the house. I ran amphere, and plugged each cable in and let it test then used the one with the best draw. Ironically the one with her phone (LG g3) was among the slowest at about 200.. And the one for her Bluetooth earpiece came in at the highest at just over 2000! I'm guessing it was a defective cable cause we had previously rarely used the one that came with her box cause she had the Galaxy s4 cable still as it was like almost 3 feet long! The Bluetooth one is alot shorter but charges so much faster she just leaves it be for a bit and can charge it fully in alot less time. Difference is a couple hours versus overnight. Give it a try with whatever ones you can find around the house!

How often do your use wireless charging for you S8+?

Wireless charging is a cool way for charge, which is more convenient and help you get rid of the bothering cables. But the charging speed is slower than original cable charging.
So how often do you charge you S8+ wirelessly?
Never
Seldom
Sometimes
Often
More often than cable charge
Mostly
I usually use it multiple times a day. It's on my desk at the office so I just drop my phone there.
Cauchon said:
I usually use it multiple times a day. It's on my desk at the office so I just drop my phone there.
Click to expand...
Click to collapse
Yeah,very convenient to charge in separated time.
I always use my wireless charger when I'm at home. When I'm on the road or staying at a hotel I use cable [emoji5]
Skickat från min SM-G955F via Tapatalk
anyone know any good 3rd party wireless chargers? for UK all the amazon ones seem to have issues with the s8+ and are not even designed for the s8+ even though they advertise that it works for the s8+ it's misleading.
I use it everyday!
I've never used the cable to charge it.
I'm about to get the official samsung wireless charger convertible 2017 edition. How long are the charge times compared to the fast charger oem?
Sent from my SM-G955U using Tapatalk
99% of the time while i sleep from around 12am to 5am
usually when i charge i'm at 20%
i rarely use the usb charger. only if i need to quickly get to 100% maybe once a month
Daily using my car charger.
I use it everyday
Sent from my SM-G955F using XDA-Developers Legacy app
Often while in the office.
Mostly wireless charging.
I use it at home but if I'm at work I bring my regular charger.
Only tune I use the cable is in the car. Otherwise, I have a far wireless charger on my nightstand, on my end table in the living room, and on my desk in my office. If I really need a fast charge and don't have time wait, or I want to use my phone while it charges, I'll use my charger from my Pixel XL. I haven't even taken the Samsung charger or cable or of the box. Nor have I removed the ear buds.
Always.
I only need to charge it once a day which is before I go to bed and I just plop it right on my wireless charger. I turned off the fast wireless charging since I don't need it to fast charge overnight (less heat). I gave in and bought the new convertible charger (it finally went on sale for $75 CAD from $130) and it works far better than the older Samsung wireless chargers. The older chargers just didn't seem to work well with the S8 for some reason. I had the charging pad for overnight charging and I'd wake up with a warm phone in the morning. The charging stand I had on my desk and it rarely detected the phone when I placed it on there.
Only once I used and it's slow so cable charging is better for me
cable charging for home. wireless charging for office
We (both my wife and I have S8+ now) both use wireless charging at work and at home, and she has it in her car.
At work I have a Yeesite 3 coil charger that doesn't do fast charging, but sits right next to my desktop pc so is very convenient. I'm not always charging on it but it's super convenient and doesn't interfere with either bluetooth or wifi-hotspot should I be using those.
At home I have an old Choetech wireless charge pad on my nightstand from back when I added a Qi pad to my GS5, doesn't do fast charging but works fine for the overnight recharge. It's a little small at this point and I sometimes don't get the coils lined up, so I may be replacing it with something more appropriate.
I put a Dodocool wireless charger / holder in my wife's car for her, and it supports fast charging (phone declares it's fast charging), and holds the phone just fine. Haven't benchmarked recharge times yet but my wife seems pleased with the setup.
I don't have one of the Dodocool in my car because with the hard wire I get Android Auto integration, with the phone out of the way in a nice little cubby. I have a magnetic cable adapter that has proven reliable, full USB speed, and full charging speed both using a wall-wart and in my car hooked up with the cubby holder I use for my phone that keeps it all safe and secure in the car (even when having a little fun on a back road).
warning, commerical links follow:
Dodocool car mount / wireless charger
https://smile.amazon.com/dodocool-W...Edge+/Note+5/+Nexus+7(2nd+Gen)/5/6+and+Others
WSKEN magnetic cable adapter (sticks out a bit but if you have any kind of case on the phone pretty much matches up nicely)
https://smile.amazon.com/gp/product/B073SQLWGB/ref=oh_aui_detailpage_o08_s00?ie=UTF8&psc=1

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