Galaxy S4 USB Port broken - Galaxy S 4 Q&A, Help & Troubleshooting

So my USB port on my S4 is broken. Anyone else having problems? Anyone looked into replacing the USB Port?

Nope, not with the S4 as I haven't tripped over it yet.
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Spud37 said:
So my USB port on my S4 is broken. Anyone else having problems? Anyone looked into replacing the USB Port?
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Mine is a bit loose/crooked, cable won't charge unless it is lifted up a little bit. I'm sure you can find a replacement for cheap. Try YouTube for a video tutorial.
Sent from my SGH - I337M using XDA Free mobile app

Found a replacement and replaced it. However now it wont charge the battery. It can connect to the computer, even shows the lightening bolt, but when i check the battery it says not charging. Anyone know what this might be?

Case of job poorly done?
Maybe the wiring is not properly connected. Or if it's a cheap usb, then it might cause problems.

Related

Nexus S Micro USB

Hey,
So I've been having a lot of problems with the micro-usb port on my Nexus S. I don't know why but it seems very loose and in order for me to charge I have to position it a certain way. The USB cable easily comes out. Is there any kind of fix for this problem?
Thanks
Proteus27 said:
Hey,
So I've been having a lot of problems with the micro-usb port on my Nexus S. I don't know why but it seems very loose and in order for me to charge I have to position it a certain way. The USB cable easily comes out. Is there any kind of fix for this problem?
Thanks
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Click to collapse
I have the same problem. Don't think there's much you can do
Sent from my Nexus S 4G using xda premium
+1 for micro USB problem
The issue you raise with the loose microUSB majorly affects my opinion of this device & Samsung as a vendor. I am on my 3rd Nexus S, the first 2 being returned for loose microUSB issues each within a few weeks of use. Now I just put up with it on my 3rd. It isn't me, else all my other phones would have the same problem. My Nexus One still performs well, so I'm switching back to it now that I have 2.3.3 running on it sweetly. I hope Samsung is not the vendor of the next Nexus phone for this very reason.
Proteus27 said:
Hey,
So I've been having a lot of problems with the micro-usb port on my Nexus S. I don't know why but it seems very loose and in order for me to charge I have to position it a certain way. The USB cable easily comes out. Is there any kind of fix for this problem?
Thanks
Click to expand...
Click to collapse
I thought I had a problen with my usb port, but it turns out the OEM usb cables are not very good, or at least not very tight. I bought a few new ones at cable wholesale and they work perfectly and fit snuggly. You can probably find some on Amazon.
The charging port on my Nexus S is fine. I bought a GPS a couple weeks ago that takes a Micro USB as well, and when I have it connected to the computer and move it, it will disconnect. If I use my Nexus S USB cable, it's a nice fit.
So.. Maybe it's the cable? I'm also wondering if you were to ever-so-slightly bend the receptacle on the phone, would that help? Not that I would recommend such a thing, but I would probably do it.
I have a few cables from my older phones they're also very loose. I'll try some more. I don't have a receipt or anything so I can't even return or claim warranty on it. Could I maybe contact Samsung about this problem?
Funny I come across this. Just noticed mine is loose and needs placing just right in order to charge.
Sent from my Nexus S using xda premium
It's the cable. I've used the samsung cable for a while now, and just recently i used a new cable and it fits as tight as the samsung cable used to be
Coming from a N900 which the USB receptor broke apart from its board, I'd say its better to have a port which is a bit loose and allows the cable to move a little than a super tight port in which every bend of cable is passed and held solely by the soldering on the board.
Sent from my Nexus S using XDA App
Mine used to be like that too. But I think its just the cable because, now I use the stock Evo cable and it fits like a charm.
Sent from my Nexus S 4G
If it's still warranty I guess you can still try your carrier to replace the phone. I use my old cables from my Nokia N85 and it fits perfectly and grips tightly. The stock cable doesn't even support development
I'm led to believe that the main reason (or at least one of them) that manufacturers switched to micro USB from mini USB is that the sprung part which wears out is on the devices' socket with mini USB, whereas its on the cable with micro.
Sent from my Nexus S using Tapatalk

Nexus 7 doesn't charge when on, but charges when turned off?

It's really weird. When my nexus 7 is on, it won't charge or connect to the pc by usb, as if the usb port doesn't work. When I turn it of it charges normally, not problems whatsoever. I tried with factory cable and charger still same issue.
I don't have the receipt to return it so I have to find a fix, any ideas?
Raplacing the usb port might do the thing or is it something else? Is someone having this issue?
Thanks
Sent from my SGH-T879 using Tapatalk 2
You don't have enough power on your USB port. Mine charges via usb just fine while in use. My car charger does what yours is doing.
I'll assume it charges fine when using the ac charger that came with your n7?
Why you can't connect to your PC...I don't know. Like you said...maybe a bad USB port. I'm using an Asus USB 3.0/SATA lll PCI card.
Sent from my Nexus 7 using xda premium
phillip1953 said:
You don't have enough power on your USB port. Mine charges via usb just fine while in use. My car charger does what yours is doing.
I'll assume it charges fine when using the ac charger that came with your n7?
Why you can't connect to your PC...I don't know. Like you said...maybe a bad USB port. I'm using an Asus USB 3.0/SATA lll PCI card.
Sent from my Nexus 7 using xda premium
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Click to collapse
My nexus 7 won't charge at all when it's on. It charges normally when of with any usb/adapter, but when off not charging at all with any usb/charger even oem one
Sent from my SGH-T879 using Tapatalk 2
Read the documentation. It does not support charging over USB while in use. There's not enough power through a computer USB port.
dvorak67 said:
Read the documentation. It does not support charging over USB while in use. There's not enough power through a computer USB port.
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Click to collapse
It doesn't charge even if I plug it in the wall. I have to turn off my nexus to charge it!
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Superpopsss said:
It doesn't charge even if I plug it in the wall. I have to turn off my nexus to charge it!
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I have the exact same problem. Mine won't charge when on and will not connect to PC via USB. Did you ever find a solution?
I had the same problem, it turned out to be an iffy USB cable. Grabbed one of the kids micro USB cables (for their phone). Fixed the issue for me.
Sent from my Nexus 7 using Tapatalk 2
toidimaet said:
I had the same problem, it turned out to be an iffy USB cable. Grabbed one of the kids micro USB cables (for their phone). Fixed the issue for me.
Sent from my Nexus 7 using Tapatalk 2
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Doesnt matter what kind of cable I use or charger. Cant get it to do anything but Stickmount still works somehow.
Sorry to dig this out. Have the same problem as OP for a few month. Now I'am annoyed enough to find a solution.
Anybody with good advice?
Cable/charger won't matter: if GN7 is on (either active or standby) it won't charge (or get recognized by PC). If switched off, it charges anywhere (wall mount charger, PC USB, ...)
I'm also having this same problem and have been unable to find a solution after about an hour or so.
I didn't find a solution. Sold on cl for dirt cheap. Bought an n7 2013
Sent from my Nexus 7 using Tapatalk 2
same problem
I bought my n7 on 11-30-12. In the last month or so its developed the same problem. I called Asus for warranty. The guy says you can send it to Texas for it to be studied and repaired but it will take a LLLOOOONNNGGGG time. He said I should wait til the factory warranty ran out and hope Wallyworlds extended warranty offers to replace it with a new one. I tried taking the back off and unplugging-replugging it, didn't help. I tried a factory reset, didn't help. Guess I'll keep trolling the interweb for ideas til the end of the month and hope Wallyworld gives me a new one! Either way its the last asus for me. I may have to sharpen my teeth for all the crow I'll have to eat when I show up for a visit at my brothers' homes with an ipad air...
mjknc said:
I bought my n7 on 11-30-12. In the last month or so its developed the same problem. I called Asus for warranty. The guy says you can send it to Texas for it to be studied and repaired but it will take a LLLOOOONNNGGGG time. He said I should wait til the factory warranty ran out and hope Wallyworlds extended warranty offers to replace it with a new one. I tried taking the back off and unplugging-replugging it, didn't help. I tried a factory reset, didn't help. Guess I'll keep trolling the interweb for ideas til the end of the month and hope Wallyworld gives me a new one! Either way its the last asus for me. I may have to sharpen my teeth for all the crow I'll have to eat when I show up for a visit at my brothers' homes with an ipad air...
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Click to collapse
I had this problem with my Nexus 7 (2013). In my case, the usb charging port on the tablet was severely damaged. This caused the USB port wires to short with each other. USB charging was obviously not possible. However, the unit would charge with the wireless charger--but only when off.
Since I had a wireless charger, and the USB port was destroyed already, I took a hemostat clamp and physically snapped and removed the USB charging port and wires. Once the USB wires were no longer shorting, the wireless charging worked flawlessly.
If you don't care about USB charging or connectivity, this workaround may work for you. Otherwise, you may consider a daughterboard replacement or replacing the USB port.
Hope this helps...
You need a good wall charger, a USB port on your computer isn't going to cut it. Buy one of the high power ones from Amazon. I find mine will hold at whatever level it is at now with my Kindle's wall charger if I'm using it but will charge pretty quickly when the screen is off.
I know this is an old thread but I acquired a nexus 7 2012 from my sister. She said it doesn't charge. I did a factory reset and found that it charges when it's off and holds charge so the battery is out the equation. I purchased a new usb port and fitted and although the USB fits a lot better it still only charges when it's off. I've used plenty of wall chargers Sony, Samsung but won't charge when it's on at all. Anyone get to the bottom of this?
Thank you
Sent from my Sony Xperia Z5 using XDA Labs
This is an old thread, but I have the same problem. My N7 charges only when turned off no matter which cable or charger I use.

Loose/wobbly microUSB port- any ideas on repair?

The microUSB port on my Galaxy Nexus 10 somehow felt very loose yesterday. I tried connecting with 3 different cables, and got spotty connections. For example, my OTG cable, connected to a USB drive, kept mounting and unmounting.
Is this fixable? Or did I crack something inside? Anyone ever encounter this problem?
It happens. Some people make a living fixing this sort of thing. Perhaps an experienced member can assist.
http://www.ifixit.com/Device/Nexus_10 may be worth looking at.
Sent from my SGH-I337 using XDA Premium HD app

Not Charging, USB Port Has Burning Smell

I was charging my N4 by USB, plugging it into my wall outlet. It had already risen for 3% to 11% when suddenly, it stopped charging. I tried to plug and replug everything and used a different outlet, but I got no positive results. Then, I found that if I bent up the USB cable, the phone would start charging. Eventually, this became an infeasible solution, and now, my N4 has completely shut off. Upon further inspection, the USB port smells like something burning. What's going on? I'm not sure if this is caused by a faulty port of if there was some water damage. Some water flailed on the top of the phone lightly earlier but I'm not sure if some dripped into the port. Earlier today, I was having issues with the connection to charge but a simple unplug and replug fixed everything.
I'm not sure if all these events are coincidences or if one of them is the reason behind why it isn't charging now. Why does the port smell like it's burning? How do I get it to charge again?
EDIT: Not sure if it's the port or the cable that burned out.
EDIT 2: I just go a single red flash. What does this mean!?!?!?
NexusAndroid4 said:
I was charging my N4 by USB, plugging it into my wall outlet. It had already risen for 3% to 11% when suddenly, it stopped charging. I tried to plug and replug everything and used a different outlet, but I got no positive results. Then, I found that if I bent up the USB cable, the phone would start charging. Eventually, this became an infeasible solution, and now, my N4 has completely shut off. Upon further inspection, the USB port smells like something burning. What's going on? I'm not sure if this is caused by a faulty port of if there was some water damage. Some water flailed on the top of the phone lightly earlier but I'm not sure if some dripped into the port. Earlier today, I was having issues with the connection to charge but a simple unplug and replug fixed everything.
I'm not sure if all these events are coincidences or if one of them is the reason behind why it isn't charging now. Why does the port smell like it's burning? How do I get it to charge again?
EDIT: Not sure if it's the port or the cable that burned out.
EDIT 2: I just go a single red flash. What does this mean!?!?!?
Click to expand...
Click to collapse
setting aside the burning smell or water that dripped on the phone, have you tried other cable? i also experienced the same issue in charging. it turns out, the cable that came with the box was already faulty, after 4-5 months.
also double check if the usb port is really burned or something. might as well send it to a service center, either in warranty or not, just to be safe
Water Dispenser said:
setting aside the burning smell or water that dripped on the phone, have you tried other cable? i also experienced the same issue in charging. it turns out, the cable that came with the box was already faulty, after 4-5 months.
also double check if the usb port is really burned or something. might as well send it to a service center, either in warranty or not, just to be safe
Click to expand...
Click to collapse
I tried one other cable but it didn't help. What can I do to check if it is burned or not?
Try to plug it into a another android device and see if it works, if not it means that your cable is broken
Sent from my Nexus 7 using XDA Premium 4 mobile app
im assuming usb port shorted out on the phone.. why or how idk
AwesomeSMS said:
Try to plug it into a another android device and see if it works, if not it means that your cable is broken
Sent from my Nexus 7 using XDA Premium 4 mobile app
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1slow4G said:
im assuming usb port shorted out on the phone.. why or how idk
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Works with other devices so yes, it's probably the port. Not sure how either, but is there anything I can do?
NexusAndroid4 said:
Works with other devices so yes, it's probably the port. Not sure how either, but is there anything I can do?
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Accidentally hit the thanks button Lol, meant to hit reply. But look in eBay, you might find the parts there
Sent from my neXus⁴ using Tapatalk 2
1slow4G said:
Accidentally hit the thanks button Lol, meant to hit reply. But look in eBay, you might find the parts there
Sent from my neXus⁴ using Tapatalk 2
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I'll thank you back. What it be more worth it to repair myself or to send it to service center. Also, would it be better if I just bought a wireless charger?
NexusAndroid4 said:
I'll thank you back. What it be more worth it to repair myself or to send it to service center. Also, would it be better if I just bought a wireless charger?
Click to expand...
Click to collapse
That was gonna be my next suggestion! Haha. If you don't use USB much go for it. I don't think you'll have issues, someone correct me if I'm wrong.
Sent from my neXus⁴ using Tapatalk 2
1slow4G said:
That was gonna be my next suggestion! Haha. If you don't use USB much go for it. I don't think you'll have issues, someone correct me if I'm wrong.
Sent from my neXus⁴ using Tapatalk 2
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Click to collapse
Okay thanks! I might just invest it one.
NexusAndroid4 said:
Okay thanks! I might just invest it one.
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Click to collapse
There's a recent thread on one. Seems pretty good. Title is "cheap qi charger" in accessories section
Sent from my neXus⁴ using Tapatalk 2

[Q] S4 is not charging

Hello guys
My galaxy S4 is not charging :crying:, I checked the charger and it worked on another phone, So I think the wrong is in the phone.
Oh, and sometimes it charges but after 10 or 15 minutes charging it starts to connect and disconnect continuously from the charger.
What is the solution?
Edit: The wall charger.
7mada said:
Hello guys
My galaxy S4 is not charging :crying:, I checked the charger and it worked on another phone, So I think the wrong is in the phone.
Oh, and sometimes it charges but after 10 or 15 minutes charging it starts to connect and disconnect continuously from the charger.
What is the solution?
Click to expand...
Click to collapse
Car charger or wall charger? I noticed my car charger does not plug into the phone as snug as the wall charger & have similar issues you described. However, wall charger works flawlessly.
John The Rhino said:
Car charger or wall charger? I noticed my car charger does not plug into the phone as snug as the wall charger & have similar issues you described. However, wall charger works flawlessly.
Click to expand...
Click to collapse
wall charger
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7mada said:
wall charger
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Click to collapse
Perhaps go to At&t store & see if you have the same problem with a charger there. If so, then it could be a hardware defect which I presume is covered by warranty.
John The Rhino said:
Perhaps go to At&t store & see if you have the same problem with a charger there. If so, then it could be a hardware defect which I presume is covered by warranty.
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Click to collapse
Could it be a software problem?
Sent from my GT-I9505 using Tapatalk
7mada said:
Could it be a software problem?
Sent from my GT-I9505 using Tapatalk
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Click to collapse
Anything is possible but always start simple. Most likely it is the charger, start there. If you try different multiple chargers and get the same results, BINGO there's your problem. Warranty replace phone, (you're already at the At&t store) you're Golden.
John The Rhino said:
Anything is possible but always start simple. Most likely it is the charger, start there. If you try different multiple chargers and get the same results, BINGO there's your problem. Warranty replace phone, (you're already at the At&t store) you're Golden.
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Click to collapse
It always says "Dock connected" from time to another.
7mada said:
It always says "Dock connected" from time to another.
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Click to collapse
Yes you may be connected, but perhaps the pins are damaged, missing, dirty or don't line up to the phone port properly to charge the phone. Start with the charger first. Save yourself a lot of time & guessing.
Any other help?
Mine did the same thing. So I went down and did the next thing and got the note 3 for the taxes and monthly payments. I also ordered the USB motherboard off eBay since I've takin one apart before. Going to replace that so it will be fixed and on eBay it goes. The phones in mint condition but have to charge and swap batteries. I couldn't handle it. Believe it or not, what started it was I had charger plugged into phone and unplugged charger from wall and took phone into another room and plugged into another plug without ever unplugging from phone. When I plugged it in wall it had a small little arc and that was the last time it charged.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
7mada said:
Any other help?
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Click to collapse
There really is no other help. You gotta figure out if its your charge port or the charger.
If u can't replace with warranty there is 2 other options.
1. Buy the s4 wireless charge kit. Its like 80 bucks on eBay.
2. Get a universal battery charger and 2 spare batteries. And just swap batteries everyday.
3. Buy the charging port on Amazon or eBay and pay a electronic store to swap it out. Or do it yourself if u can handle it
Fixed mine today. Took maybe 15 min. And $7.00. To eBay it goes.
Simple as pie, just use ifixit to do it.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
sandman7793 said:
Fixed mine today. Took maybe 15 min. And $7.00. To eBay it goes.
Simple as pie, just use ifixit to do it.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Click to expand...
Click to collapse
I am in the same situation and have just ordered the parts. I did a sample teardown and it appears to be pretty simple to do it. I'll report back in a few days, but my USB is for sure dead as it won't read either on a PC or Mac, or charge via a car, wall, or USB cable in a computer. I bought the Samsung S4 battery charger and kit, and the old battery works in there, so I know it's not the battery. However, the battery's "water damage" sensor is now pink, so I presume that the nasty humidity in North Texas this spring has killed the USB board. At any rate, hopefully, the fix is en route.
nrhpd527 said:
I am in the same situation and have just ordered the parts. I did a sample teardown and it appears to be pretty simple to do it. I'll report back in a few days, but my USB is for sure dead as it won't read either on a PC or Mac, or charge via a car, wall, or USB cable in a computer. I bought the Samsung S4 battery charger and kit, and the old battery works in there, so I know it's not the battery. However, the battery's "water damage" sensor is now pink, so I presume that the nasty humidity in North Texas this spring has killed the USB board. At any rate, hopefully, the fix is en route.
Click to expand...
Click to collapse
Well, the part and tools arrived and it was an easy replacement. The phone now charges like original. However, and this is a much larger issue, I cannot get and mobile data or any sort of non-wifi connectivity. I am thinking this board, which supposedly contains the antenna, is defective. It appears I can have EITHER network connectivity or sound, but not both. When I put the small plastic cover that also contains the speaker back on, it instantly kills my GSM connection to AT&T. With it off, I am getting a solid 4G LTE connection, and with it on, no signal at all other than wifi.
I've searched here and on the web, and the only thing I see so far is sending back the new USB board and hoping that the next one works in all areas.
Anyone have any ideas?
nrhpd527 said:
Well, the part and tools arrived and it was an easy replacement. The phone now charges like original. However, and this is a much larger issue, I cannot get and mobile data or any sort of non-wifi connectivity.
Click to expand...
Click to collapse
Double check the antenna cable connections at both ends. If you still have problems, try installing your old board back and see if data/wifi works. If it does, then the new board is probably defective.
dwestall said:
Double check the antenna cable connections at both ends. If you still have problems, try installing your old board back and see if data/wifi works. If it does, then the new board is probably defective.
Click to expand...
Click to collapse
The new board was defective, but they sent a replacement that worked better than the original. I also ended up finding out that the 1st replacement board had shorted the antenna cable, so I replaced that. My my son is now using the S4 with no problems. Long story short, he left his S3 on my car and it got destroyed, so I got an S5 and he got the S4...
All in all, to get back on track, this was an easy repair for anyone. I was surprised at how easy replacing just about anything other than the screen itself would be.

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