Database Users

[Fixed] USB mounting problem since installing Kies

My Vibrant doesn't connect as a data storage device around the time I started using Kies. My phone is 100% stock beyond some attempts to fix the GPS (which didn't work and returned to stock). I installed Kies to do USB tethering and changed the setting on the phone to ask in which mode I want to connect.
Last week I was having trouble with connecting in Kies mode and tethering. I then noticed that I could only connect to the PC when I selected the phone option for Kies and not as a media player or storage device. I proceeded to uninstall Kies from my PC to see if that fixed the drivers. No go. I tried another PC which has never had Kies on it and also no go.
Here are the symptoms:
1) Plug USB cable to Phone
2) Menu on phone shows: Select Kies, Media Player or Storage
3) Select Storage
4) USB symbol appears and goes through connecting to connected state
Normally at this point the Win7 PC will pop-up with an auto start window asking if you want to open the storage device or transfer photos. In my case nothing appears. I also check My Computer and the phone is not mounted it doesn't appear later. I suspect a phone issue. Is there a way to fix this without doing a factory reset? Reboot doesn't change anything.

Anyone know a fix for this problem?

Make sure to use these drivers
http://forum.xda-developers.com/showpost.php?p=7238660&postcount=1
Stupid question, but are you pressing "mount" on your phone when your in USB storage mode?

note to self: read OP *before* replying
If it's still set on Ask on Selection try changing it to Mass Storage. I recall reading something that said Ask on Selection doesn't work right. I just toggle it between Mass Storage and Kies manually.

Relikk356 said:
Make sure to use these drivers
http://forum.xda-developers.com/showpost.php?p=7238660&postcount=1
Stupid question, but are you pressing "mount" on your phone when your in USB storage mode?
Click to expand...
Click to collapse
Changed to Developer Mode USB and forced reinstall of the drivers. Thanks for your help guys.

[Q] Galaxy Kies Sync Problem

Hi all, I'm a new user. I've recently installed Kies on my PC but to my dismay, it could not detect the the phone no matter what I did(reinstalled Kies, restarted the phone, PC..etc..)
I've read that it is a crappy program, but without it, how can I update my phone firmware and sync my photos and files? Do I have to manually remove the SD card to transfer the file?
Appreciate some advice...

My phone won't sync with Kies but thats because I am on the JM2 firmware downloaded from the web and I've read it won't sync.
On your phone, have you plugged it in and then selected "Samsung Kies" from the popup or swipedown menu?

Let me just say don't hold your breath. I've been able to connect to my PC through Kies on and off. I've tried all the suggestions and none of them worked for me. As I said, it's completely hit and miss for me as soon as I connect the USB cable to my PC. I don't try anything different each time, it will just for what ever reason decide to connect once in a while. The problem is Samsung needs to develop a better driver. You shouldn't have to use Kies to drag stuff onto your phone. The phone should have no problem being recognized as a mass storage device. But if you don't have a driver that works all the time, then your phone doesn't even get recognized by your PC. Just one quick google on this issue will give you an idea how many people are having problems connecting to Kies/PC. This issue is too big for Samsung to ignore. I'm sure there will be an updated driver soon.

Solution to Kies problem
Hello, gizmondo.fr reported some time ago that the problem is long file extensions (over 16 characters).
You can solve it by finding and deleting all files with very long extensions from your phone. In my case, I deleted a cache of Soundhound.
I think the problem is intermittent due to the fact that the programs sometimes delete their own cache.
Radu

I had problem with usb. phone lagged and i havent notticed msg to turn of bluetooth. Try to turn off bluetooth and maybe wifi and then connect to usb.

Guys 2 things here
if you want KiES to sync you need to run the default TwLauncher that came with the phone
if you installed another launcher you can use "Home Switcher" to change back when you want to use KiES
link here http://forum.xda-developers.com/showthread.php?t=765081
now if you are still having trouble with KiES a great alternative is to use Android Manager via WiFi it's easy and totally painless

AllGamer said:
Guys 2 things here
if you want KiES to sync you need to run the default TwLauncher that came with the phone
if you installed another launcher you can use "Home Switcher" to change back when you want to use KiES
link here http://forum.xda-developers.com/showthread.php?t=765081
now if you are still having trouble with KiES a great alternative is to use Android Manager via WiFi it's easy and totally painless
Click to expand...
Click to collapse
I'm also having the same issues and I've tried countless tricks over the past 3 evenings by reading solloutions here and several other forums but without luck, I spoke to a Samsung employee and was told to try to return my unit, but I'm reluctant incase I can make it work cause otherwise I'll have to re-order screen protectors etc (I suck at putting them on and I managed to make it perfect for a change!). So hehe long story short! A list of possible remedies would be nice, another thing also, is that Android Wifi Manager a good replacement for Kies? as in being able to put on official samsung updates etc. (Even though I read countless posts about Odin I still have not the guts to try out anything outside of direct updates through the samsung apps).
The stuff I tried is as follows
1. Change USB settings so that it is not default to kies but ask on connect.
2. Mount/Unmount Internal SD card prior to connecting the device. (No external SD card installed)
3. Format internal SD Card.
4. Reset to default factory settings.
5. Reinstall Kies from a different source file (running latest version if someone can post a link of the supposedly working older version would be great!)
6. Run all the USB modes as I noticed it installs some drivers on the various options.
7. Remove the modem through device manager and reinstall it.
8. Remove Samsung Drivers and reinstall them.
9. Install the microsoft mobile center (mobile drivers)
10. Remove the drivers and re-apply the Samsung ones from a samsung.sg site posted here on site.
11. Tried various USB slots on the computer.
Any help would be appreciated, thanks in advance.
Edited: Also tried the regedit trick not sure I did it right but Regedit --> DeviceDB --> the one where there is a value of 1 I deleted.
Edited 2: I downloaded an older version (1.5.0.10024_74) and installed it after uninstalling the most recent version, and now I get bsod everytime I try to launch Kies. Agitation levels rising hehe...

I've got Kies to recognize my phone exists but now it is stuck on the "Connecting the device, please wait" popup, has been like that for the last thirty minutes, any advice?

I'm now having this problem that this fella video'd.
http://www.youtube.com/watch?v=R9hdpJPCP-k

bigc_13 said:
I've got Kies to recognize my phone exists but now it is stuck on the "Connecting the device, please wait" popup, has been like that for the last thirty minutes, any advice?
Click to expand...
Click to collapse
It is pointless waiting for it if it does not connect within a minute, just unplug it and try again, like people said, Kies is very 'hit and miss'

opensourcefan said:
I'm now having this problem that this fella video'd.
http://www.youtube.com/watch?v=R9hdpJPCP-k
Click to expand...
Click to collapse
The one time i have had a major problem with Kies, it was doing the exact same thing, the problem is some cache, or other file on your internal sd card that Kies does not like. I just went through the files and deleted the cache files and a couple of others and eventually i deleted the correct one and Kies started to work again.

Hey guys, I just registered to suggest you try the only fix that solved my connection problems.
I tried reinstalling drivers and formatting the internal SD multiple times with no success until i inserted my gf's micro sd card from her phone. Windows 7 automatically installed new drivers from the Galaxy and connected back up as normal. I disconnected the usb then removed the external SD after unmounting and has worked fine ever since.
Before you go returning your phones i suggest you uninstall all associated drivers and borrow a microSD.

[Q] Samsung Galaxy 3 goes out of adb/mass storage connection occasionally

Hi All,
I have been facing problem of my galaxy 3 I5801 not getting connected through adb/mass storage etc. Following are the symptoms:
* Even if I set USB settings for "Ask on connection", on USB cable insertion, the popup does not come.
* While USB cable is plugged in, I am able to do any change in USB settings (means the USB status is not connected)
* Though debugging is enabled, ADB does not detect the device
* On host side, Device Manager, following drivers are listed.
- USB - Samsung Mobile USB device
- USB - Samsung USB Composite device
- Ports - Samsung Mobile Modem Diagnostic Serial Port
- Modems - Samsung Mobile Modem
- Modems - Samsung Mobile USB modem
* Kies recognizes as I5801, however, contacts etc. are not read from the device
MASTER CLEAR solves this and gets back the device to proper mode and everything works fine. Have done it twice successfully. Again after some time or after installing few apks, I am back to above state. I have installed following apps this time -
aCar, Advanced Task Manager, Facebook, Orkut, Ray Dialer, Skype, To Do List, Twitter and Maps (Brut).
I suspect Maps(Brut) installation, but I need this badly as it is the only turn-by-turn free navigation app that I can use in India and I like that very much. However, uninstalling this app did not recover back the USB.
Any suggestion on how to recover the USB connection by keeping all my apps installed?
Any particular app that is suspect here which I should avoid installing at all?
Any thoughts

Boot into recovery mode and select "wipe cache partition" .

Thanks. I saw few other tips which are in my trial list if the same thing happens next.
I.
1. Dial *#7284# to open PhoneUtil
2. In USB section, switch to Modem, and then switch back to PDA
3. Exit
II.
Boot into recovery mode and reboot again.
III.
Gsam101's suggestion (thanks for that) - Boot into recovery mode and select "wipe cache partition"
Need to see how to boot to recovery mode though. Little confused on the key combinations for Galaxy I5801.

mohankm said:
Need to see how to boot to recovery mode though. Little confused on the key combinations for Galaxy I5801.
Click to expand...
Click to collapse
Use Home+VolUp+VolDown+Power combo You can release all the buttons after initial logo. You'll see recovery screen with 'reboot to the system' or smth option, use it and you'll get your USB back.

Thanks......

I got into the same situation. Tried option 1 and USB is back
Thanks a lot guys.

Option 2 worked for me. Thank you.

Glad that it worked. But, option 1 worked for me all the time. Is it that option 1 did not work for you or you did not try that?

not recognised.. on pc..
mohankm said:
Hi All,
I have been facing problem of my galaxy 3 I5801 not getting connected through adb/mass storage etc. Following are the symptoms:
* Even if I set USB settings for "Ask on connection", on USB cable insertion, the popup does not come.
* While USB cable is plugged in, I am able to do any change in USB settings (means the USB status is not connected)
* Though debugging is enabled, ADB does not detect the device
* On host side, Device Manager, following drivers are listed.
- USB - Samsung Mobile USB device
- USB - Samsung USB Composite device
- Ports - Samsung Mobile Modem Diagnostic Serial Port
- Modems - Samsung Mobile Modem
- Modems - Samsung Mobile USB modem
* Kies recognizes as I5801, however, contacts etc. are not read from the device
MASTER CLEAR solves this and gets back the device to proper mode and everything works fine. Have done it twice successfully. Again after some time or after installing few apks, I am back to above state. I have installed following apps this time -
aCar, Advanced Task Manager, Facebook, Orkut, Ray Dialer, Skype, To Do List, Twitter and Maps (Brut).
I suspect Maps(Brut) installation, but I need this badly as it is the only turn-by-turn free navigation app that I can use in India and I like that very much. However, uninstalling this app did not recover back the USB.
Any suggestion on how to recover the USB connection by keeping all my apps installed?
Any particular app that is suspect here which I should avoid installing at all?
Any thoughts
Click to expand...
Click to collapse
i am facing the same issue.. on my i5801
i m on custom rom indroid 4.1........ dont know wht to do.. tried all the three solutions provided.
kindly help....

[Q] SD Card not mountable during ROM Flash, update not possible

Hi guys,
I got me a Defy and wanted to flash CM7/CM9. I got a few problems:
1. What did I do until now?
I rooted with Super one click, es it didn't work with the pushing and exploting the rageagainstthecage-arm5.bin (after exploiting, if the Defy did it properly, it used to exit from shell and the phone remained offline, so no more action could be performed with adb).
Also, ClockworkMod Recovery is installed.
I used this and another push/chmod approach: Cyanogenmod Wiki /Motorola_Defy:_Full_Update_Guide
2. Problem A)
When putting the CM Update zips on the SD card and booting, it will say it can't mount the SD Card.
I mixed some things up and tried to make the SD card mountable again with this approach (last paragraph): Cyanogenmod.com /index.php?title=Motorola_Defy:_Full_Update_Guide&oldid=13776#Problems_with_Android_2.1
By typing too fast i added two incorret entries (shouldn't be a problem).
Somewhere than I read, installing CM7 is only possible with Android 2.2. My Phone says the following:
- System version: Blur_Version.2.51.1.MB525.Retail.en.DE
- Firmware version: 2.1-update1
- Kernel version 2.6.29
3. Problem B)
So I thougth, next approach should be updating to Froyo. Sadly, Motorola Software Update doesn't recognize my phone, wheter with drivers from first link above nor with the drivers that come with the Update center (frankly, I haven't tried first link driver only but Software Update only and both togheter).
Several wipes and factory resets didn't help.
Any thoughts how I could fix this and get me a CM7? Best would be without loosing garantee (I mean sticking with an official software version as downgrade possibility). Should I have updated without ClockworkMod installed? Could return the phone and get me a new one if necessary.
Thanks for your help.
Edit: Is it possible that Motorola Update doesn't work with Win7 64Bit at all?

1st of all you MUST have froyo kernel (but certainly not eclair) before you can install Cm7 properly!
2nd it seems that your SD Card could be corrupted. It's important to eject your device from Windows PC properly before unplugging it. Otherwise you can corrupt your sdcard and/or internal memory.
Here is how you fix both your SD Card and internal FAT32 memory.
1) Plug in the device to the PC.
2) In Android turn on USB
3) The removable drives will show up in Windows.
4) Do one drive at a time. Right click on the removable drive and select Properties.
5) In this screen click the tools tab. Under error checking click the check now button
6) On this screen click the box "Automatically fix errors" and click start.
7) When it finishes it will either tell you if fixed problem or not.
8) If it did fix problems then you will find on the removable drive a folder called FOUND.000, FOUND.001, etc. You can delete those as they are broken files that got corrupt and you probably can’t do anything with them anyway!
9) Now eject the drives properly and you done.
Hope that helps.

Aw, men! I used not to eject any devices from my computer
I will try repairing and the the Software Update Center again.
If not, anybody knows which SBF file from sbf.droid-developers.org/umts_jordan/list.php is the one I would get after updating? I really don't get this list at all.
Thanks.

Ok I checked the sd card and there were no problems. So I switched to "Portal and tools" to check the Defy itself. The the first time Motohelper popped up and said something like:
"Starting the software not possible. In order to start Motorola Phone Portal you have to shut down all Motorola PC software and your phone has to be in one of the following modes: PC Mode, PC Tools or Portal Tools [not readable].
Open USB connection on your device and select either PC Model, PC Tools or Portal Tools"
This message keeps poping up if USB Debugging keeps enabled. Once I disable it and select Portal and tools again no pop up happens but no software (at least visible) starts. Should there pop up something? Start Motorola Phone Portal at device plug in is enabled. Or is this a normal behaviour at all?
Thanks.

Check out device manager in your windows if you have any question marks after connecting your defy to it properly (usb debugging and phone portal on). Maybe you do need some extra drivers on this one.

Well, now i got tired of this and I flashed a SBF with Froyo. Now I`ll trie flashing CM again.
Thanks anyway!

Blank files or none at all in MTP

I'm about at my wits end with this issue and I don't know where to look for a fix.
Basically my Galaxy S6 Edge+ (SM-G928V, Android 5.1.1) will mount to my PC and I won't be able to access the files. I open the phone's drive and I usually get several unlabeled hard-drive thumbnails along with a few 0b blank files (File type: File).
In addition if I try to manually copy a file to the phone while it is in this condition I get the error dialog "The device has either stopped responding or has been disconnected." I usually use Winamp to sync files to my phone and this prevents me from doing so.
I have tried dumping the system cache to fix this to no avail.
I have done a factory reset 3 times. It fixes the problem initially for about 2 plug ins and then reverts. Anytime I want to add new music, I have to factory reset.
I have updated the portable device drivers on my computer.
I have enabled developer mode and switched from MTP to PTP back to MTP.
I have tried using a different USB cable.
I have also tried booting the phone from safemode. Didn't fix the problem
I don't know what to do anymore. I suspect the issue may be with Windows 10 itself because I can access the files fine on the phone.
I have been using Windows 10 since last summer. I have had this phone since October. This issue only appeared this past week
I have no SD card to remove, this might as well be an iPhone.
Any help would be very much appreciated.
Thank you.