Hello I wanted to know if its common this issue for galaxy s5 users... I updated my phone to android 5 lollipop and my fingerprint scanner is no longer working.... it says "an error occur with fingerprint sensor, if this message appears, restart your device"
I need some help. my S5 is the SM-G900F
Actually the same problem happened to me. After I updated to Lollipop my fingerprint scanner stopped working and giving me the same message.
Hey even I have the same problem. I hard resetted the phone and cleared cache and the same error message pops up. Right now I'm really frustrated. Why don't you guys try to clear the fingerprints cache in the application manager and see weather it works.
I hope it isn't a hardware problem with my device.
You may need to update the bootloader through odin
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Please tell me how to that. Thankyou for your reply.
Sent from my SM-G900F using XDA Free mobile app
I have same problem...tried upgrade to 4.4.4...but no luck.
How to fix this problems please....
You mean you downgraded from android 5.0 to 4.4.4
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sorry my bad..my fingerprint stop working on kitkat...and re-flash original but not work so i tried 5.0 lollipop polish version...but problem remain.... beginning to suspect that will be a hardware problem.
Seems like a hardware problem man.
Sent from my SM-G900F using XDA Free mobile app
Install New bootloader with odin.
Please tell me how to do that.
Sent from my SM-G900F using XDA Free mobile app
Same issue.
droidpro94 said:
Hey even I have the same problem. I hard resetted the phone and cleared cache and the same error message pops up. Right now I'm really frustrated. Why don't you guys try to clear the fingerprints cache in the application manager and see weather it works.
I hope it isn't a hardware problem with my device.
Click to expand...
Click to collapse
I have the same issue. I have "officially" updated to Lollipop 5.0 via KIES in Malaysia about 1.5 weeks ago. Next day the succes rate of the fingerprint drastically decreased and on the 2nd day fully stopped working withe the same error. I have restarted many times but the issue persisted. I could not go in the fingerprint settings. I have cleared the data of the fingerprint t app in the application manager. Then I was able to go to the fingerprint settings. I removed the old fingerprints and started to add those again. It was working fine e with the first finger. It asked me for backup password, so I added, asked to confirm the password, so I confirmed. Then I pushed the ok button and got the same error again: "An error has occurred with the fingerprint sensor. If this message appears repeatedly restart your device.". Since that clearing app data in application manager cannot help. I have already performed a factory reset and still have the issue. I have not experienced it on 4.4 Kitkat while I was using my phone for a month after i had bought. It cannot be a hardware issue. Please advice if and how it can be solved officially at home I would rather skip having my phone at being repaired by Samsung fir even weeks, but I need the fingerprint scanner working, I really like that feature. Is it a widespread common issue? Anyway I could see same error was reported on the internet last April as well so it is not a Lollipop specific issue. Any expected bugfixes?
Hey there! I'm so happy that I'm not the not one with this issue. Even I have performed a factory reset and even downgraded to 4.4 kit kat but still the problem is there.
Sent from my SM-G900F using XDA Free mobile app
+1
Thekjp95 said:
You may need to update the bootloader through odin
Sent from my SM-G900F using XDA Premium 4 mobile app
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Click to collapse
Doesn't it inehere loosing of the warranty? I am familiar with android, I was using custom roms and rooted phones in the not far past too, but I would still prefer not to jeopardize the Samsung warranty as we have that for f.e. such situation.
Hey have you tried dialling *#0*# in the dialler and trying to test the finger scanner from there. When I do that no result shows up. Not sure what's causing the problem.
Sent from my SM-G900F using XDA Free mobile app
droidpro94 said:
Hey have you tried dialling *#0*# in the dialler and trying to test the finger scanner from there. When I do that no result shows up. Not sure what's causing the problem.
Sent from my SM-G900F using XDA Free mobile app
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Click to collapse
I am not sure what should have bern seen there, though both the "NormalScan" and "SensorInfo" at the "FingerPrint test" shows me title "FingerPrint test" and below that "Ready", but nothing happens. Any idea?
Having the same problem but I know why. The guy I bought it from flashed the ****ing **** out of it and nothing really works anymore.
When it says ready you should swipe your finger down - if something shows up that tell you that your finger scanner is working.
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Related
Hello , I updated my n4 to 4.3 and now the sky gamblers game won't work. Also the battery drains faster and bluetooth doesn't work. any ideas?
paulalex93 said:
Hello , I updated my n4 to 4.3 and now the sky gamblers game won't work. Also the battery drains faster and bluetooth doesn't work. any ideas?
Click to expand...
Click to collapse
If you are rooted, I would do a nice backup and start fresh (factory reset).
Random bits of leftover data are usually what cause little annoying bugs like that. Also for the battery, use a wake lock app to see if any app/service is constantly waking up the device, and not letting it sleep
Sent from my Nexus 4 using XDA Premium 4 mobile app
AlwaysDroid said:
If you are rooted, I would do a nice backup and start fresh (factory reset).
Random bits of leftover data are usually what cause little annoying bugs like that. Also for the battery, use a wake lock app to see if any app/service is constantly waking up the device, and not letting it sleep
Sent from my Nexus 4 using XDA Premium 4 mobile app
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Click to collapse
Nope , not rooted, never was. i update when the notification came and that is all. I did two resets and still the same.(all of them were "clean" resets , meaning i unselected the option to restore all my data.)
paulalex93 said:
Nope , not rooted, never was. i update when the notification came and that is all. I did two resets and still the same.(all of them were "clean" resets , meaning i unselected the option to restore all my data.)
Click to expand...
Click to collapse
Hmm.. So you updated over WiFi? Like the ota? Since you have already reset, I would flash the phone stock 4.3 using either a toolkit you find here, or through fastboot if you have the know-how.
Because doing a wipe clears data, but if there is a problem with the actual system files you need to reflash it
Sent from my Nexus 4 using XDA Premium 4 mobile app
Guys,
Today I got a real issue with new s5. When I try to slide the green answer button on screen, it doesn't respons.
I try 2 or 3 times after it works. It's really annoing problem. Anybody has same? Thanks...
zanbay said:
Guys,
Today I got a real issue with new s5. When I try to slide the green answer button on screen, it doesn't respons.
I try 2 or 3 times after it works. It's really annoing problem. Anybody has same? Thanks...
Click to expand...
Click to collapse
Hello,I have the same lag?
Anyone else have noticed this?
Yes, I've got the same problem. It took so long the other day that I missed the call completely.
Sent from my SM-G900R4 using Tapatalk
anyone have an solution?
First thing I would do is a hard reset - A pain I know, but doing so you can check whether it is potentially a Hardware issue with multitouch/touch etc.
Once you've done that, if it's still exhibiting the same behaviour check your screen behaviour on touch reactions on normal day-to-day use. There may actually be an app for it. (the Note 3 suffered some touch problems, not saying the S5 has them but have to check to be sure) .
If it is deemed a software glitch and a reset fixes it then you should be OK. - However if it's a touch screen bug I'd suggest returning/swapping it.
I'm more inclined to believe it's a software glitch, and a factory reset will indeed solve the problem.
Oke,thanks
Same issue! Did a factory reset but didn't help. Send it to local service center, they keep telling me there is no issue with the phone and that when it happens I should record a video as evidence of the problem. So much so Samsung warranty! Plus I have encountered ransom reboots when answering the phone.
Totally unhappy with S5. It is terrible. S4 and S3 were very stable.
vegerfrancois said:
Hello,I have the same lag?
Anyone else have noticed this?
Click to expand...
Click to collapse
i did noticed that too..
on mine if you put directly your finger in the circle and drag it works 1st try..
i still didnt have time to hard reset to be sure..
I noticed this too. I find that you have to hold your finger on the green answer and slide slowly. It's definitely a software problem that will hopefully be fixed in an update.
Factory reset makes no difference as done this for another problem I was having.
Sent from my SM-G900F using Tapatalk
Don't suppose anyone has found a solution to this yet? Or any alternatives to the stock dialer that might perform better?
I also get a lag between selecting a text field and the keyboard popping up which is very frustrating. Had expected more from a brand new phone
I had this problem at first as well, but after the latest update it fortunately disappeared, I did a full wipe as well.
Same problem here! Partially solved with enabling home button to accept calls....
Same here....its a pain in the ass ?
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rathga said:
Don't suppose anyone has found a solution to this yet? Or any alternatives to the stock dialer that might perform better?
I also get a lag between selecting a text field and the keyboard popping up which is very frustrating. Had expected more from a brand new phone
Click to expand...
Click to collapse
I disabled the lockscreen animation and that helped making the device more snappy. Here are some more usefull tips http://phandroid.com/2014/04/25/samsung-galaxy-s5-first-14-things-to-do/.
I also have this lag when I'm trying to respond. It only woks on the 2nd attempt.
There's definitely a knack to answering a call, which can be quite annoying. Cannot understand why they didn't just leave it alone. Would rather answer my calls with a quick swipe to the right.
Sent from my SM-G900F using Tapatalk
What FW version are you all on? ANG2 seems to have solved it for me!
johan81 said:
What FW version are you all on? ANG2 seems to have solved it for me!
Click to expand...
Click to collapse
I hadn't even noticed it was fixed since I got the new update. Just tested and problem is solved
Sent from my SM-G900F using Tapatalk
Until a firmware update, enable answer with home button.
Sent from my Galaxy S5 using Tapatalk.
Hey all,
So went from the S3 to the S5 recently and have noticed one thing that sucks about the change.
I can no longer use swipe + pattern for the lock screen.
I have setup just pattern unlock, which should be fine, however, one thing I have noticed is, the power button is often bumped in my pocket and this makes the lock screen available...
Then, to make matters worse the new screen is soo sensitive, it starts swiping patterns all over the place in my pocket! (or trys dialing emergency numbers)...
This was never an issue with the S3 when I had swipe + pattern (or very very infrequently was).
Because you had to make it past the swipe to do anything else, and it was only once in a while that it would make it past the swipe.
Now, I could enable just swipe with the new phone, but, two things, I then have zero security and when it does unswipe, it will do who knows what with full access to the OS.
I would love to get dual lock back, is there anyway that people know of?!?
Any help would be very very appreciated!
Aaron.
*bump*
Had this problem today myself.
:banghead:
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Flixoman said:
*bump*
Had this problem today myself.
:banghead:
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Click to expand...
Click to collapse
Use something else then. Fingerprint all the way.
Sent from my Galaxy S5 G900P running R.D.D.T Mystery Build v1.1 using Mystery Build Stock Kernal
Unfortunately - there is that [email protected]# Emergency Call button.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Hello everyone,
I have my i9500 for about a year and had no problems until now ... the problem started around two weeks ago. whenever i play a video (it happens on any player including youtube app) the screen starts flickering (it never flickers when you do anything else!). I wanted to know if anyone has seen this and if there is a fix for it.
thank you for anyone who can help
I have seen it before and reboot the phone fix the problem.
Sent from my GT-I9500 using XDA Free mobile app
Thanks I have rebooted phone full wiped changed roms everything like that it keeps coming back...
Edit: after reboot it stopped... But it comes back... There isn't any better fix for it?
Sent from my Nexus 5 using Tapatalk
maorgit said:
Thanks I have rebooted phone full wiped changed roms everything like that it keeps coming back...
Edit: after reboot it stopped... But it comes back... There isn't any better fix for it?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
have your tried reflashing a rom or an official firmware?
makaroonzkr said:
have your tried reflashing a rom or an official firmware?
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Click to collapse
I have switched roms with full wipe and it keeps coming back ... i was on omega and now on ozcan and it keeps doing it
Have you changed modems lately?
Could be modem related
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Obagleyfreer said:
Have you changed modems lately?
Could be modem related
Sent from my GT-I9505 using XDA Premium HD app
Click to expand...
Click to collapse
Only if rom included updated modem I haven't flashed a modem
Sent from my Nexus 5 using Tapatalk
Same here. Did you find a solution?
Has sido Tapatalkeado
SOLVED
achaw said:
Same here. Did you find a solution?
Has sido Tapatalkeado
Click to expand...
Click to collapse
Go to Settings, More tab, Developer options (if it's not enabled please google how to enable), Force GPU rendering
I found this fixed it in my S4 Black edition.
If this solution doesn't work for you then also try to clear the cache partion.
To do this, Hold power, home and volume up until the phone shows [Samsung Galaxy I9500 blah] then release only power button. you are now in recovery mode. use volume buttons to scroll to the correct option (clear cache partition, i think) and press power to select it.
Then reboot. Hopefully this will work for everyone.
Fix for screen flickering upon video playing
I just got a brand new s4 i9500. And when I play videos from YouTube, whatsapp through Samsung player or vlc etc my screen starts flickering like crazy and then blacks out.
To fix I went to developer settings and enabled a function called " Turn off hardware overlays"
This instantly solved the problem of the flashing screen during video playing.
Hope this helps.
Monday morning my device working great. Then randomly my finger print scanner stopped working. I also noticed my SD card is no longer working, says it's corrupted and asking to format. I now have to access my phone via a pattern and for some reason it is VERY slow to show the screen after pressing the power/home buttons. I cannot install any applications, and alerts me my device is running out of storage even though there is 500MB+ remaining. It's now also very slow in response.
I tried checking the finger print scanner settings but alerts me that and error has occurred and to restart the device. - doesn't work..
I've had my device for two years and never has an issues.
Device is rooted but still has stock.
Model: SM-G900P
Kernal: 3.4.0-9634333
Android Version: 4.4.2
Software Version: G900PVPU1ANCB
I also want to mention that I got a text message the other day saying that I'm eligible for an upgrade from Sprint... Day later phone starts acting up. I'm sure restoring the phone or installing a custom rom might fix this, but I'm wondering what would cause this.
Thanks
Try booting into recovery and clearing the caches, often cures random problems like that
500Mb is not a lot... I would back up your SD contents, format it like its asking, then put your backup back on it, low space would certainly explain the lag and what not, not too sure about the fingerprint scanner though.
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*Detection* said:
Try booting into recovery and clearing the caches, often cures random problems like that
Click to expand...
Click to collapse
Thanks for the response. Unfortunately that didn't work.
Perhaps it is some sort of virus or malicious attack on my device?
drizzle02 said:
Thanks for the response. Unfortunately that didn't work.
Perhaps it is some sort of virus or malicious attack on my device?
Click to expand...
Click to collapse
Have you installed anything that would have caused that?
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Rakuu said:
Have you installed anything that would have caused that?
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Click to collapse
Didn't install anything. Really just use my phone for text, email, and calling. It's really bizarre. I think I'll just have to back up and restore or get a rom.
Thanks for the response.
drizzle02 said:
Didn't install anything. Really just use my phone for text, email, and calling. It's really bizarre. I think I'll just have to back up and restore or get a rom.
Thanks for the response.
Click to expand...
Click to collapse
Did you try my above suggestion? If you're open to it then yes, I would factory reset.
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Resetting it to factory fixed all my issues.
Thanks everyone for the responses and helping out!