[Q] Sound crackling and pops when playing youtube videos with youtube app - Galaxy Note 4 Q&A, Help & Troubleshooting

Hi
I am experiencing crackling audio with pops when playing youtube videos using youtube native app on my note 4 exynos n910c .
I am not sure if it is a software failure or there is something wrong with my phone. I am testing it with costarica 4k video.
Is anybody having sound quality issues with youtube app?
Thank you

Try other videos with smaller resolution to make sure that video itself or network speed is not a problem. Does it sound right when playing mp3 files?
Sent from my SM-N910T using XDA Free mobile app

It is only in some youtube videos not with mp3s. It is not speed or resolution issue it happens with some of them. The sound is similar as you were plugging a hearphone jack but happens randomly.

same issue N910c
I have exact issue ! Found any fixes yet?

Lolipop
Fishuu said:
I have exact issue ! Found any fixes yet?
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Apparently the OTA android lolipop update fiXED it. No more cracking sound on youtube

not with mine
I also get latest lollipop OTA update but it has not been fixed in my phone. It is very annoying I need to use headphones because it is unbearable.

You are right after completely uninstalled it cleaning cache etc the bad sound has dissappeared.

I don't have any issue with youtube yet, do you mind sharing the video and I will test it on my N910C

It is still present. I think it wasn't. I use costarrica 4k video sample in youtube but also when playing Lisa mobiletechreview channel. Try at full audio volume specially noticeable when power cable is connected. It happens randomly not in the same moments.
xdm9mm said:
I don't have any issue with youtube yet, do you mind sharing the video and I will test it on my N910C
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aitorpiku said:
It is still present. I think it wasn't. I use costarrica 4k video sample in youtube but also when playing Lisa mobiletechreview channel. Try at full audio volume specially noticeable when power cable is connected. It happens randomly not in the same moments.
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Click to collapse
I just tried full volume, no scratching, but I can hear hissing on all her videos...

Thank you. So it could be an issue with my unit.

Related

No sound while playing movies

I updated to 3.1 and tried playing few movies...but no sound at all
i tried with nemo and mobo...but with music files there is sound..
how to fix this?
I'm running taboonay and occasionlly lose sound with videos, but other app sounds still work. Usually a reboot clears it up for me. Don't know if thats the same issue.
Sent from my A500 using Tapatalk
I noticed the same thing right after I updated. No sound with movies, no matter what player or what format.
I tried playing some music to see if that was affected also. When I launched PowerAmp (great app, btw), my music also has no sound...but for just a couple of seconds. The sound came back for my music (after fiddling with the volume controls) and then after I checked, it was back for my movies.
Try that out. Maybe it will work for you.
mohanindia said:
I updated to 3.1 and tried playing few movies...but no sound at all
i tried with nemo and mobo...but with music files there is sound..
how to fix this?
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If it didn't work on 3.0 then check if the sound is maybe AC3.
There are problems with that.
I found that Vplayer is able to play it with sound, so you may try that also.
In my case it plays 720P movies with AC3 sound without any problem.
So i bought it, after trying the trial version
I'm also using vplayer. I tried Rock player (loved it on my phone and hated it on my tablet) and MoboPlayer (hated the confusing playlist that added all the movies even those I didn't want to add).
So far no problems with 720p or anything else even when streaming (unless I have low signal).
Now it works..i installed the Roboplayer and its codec...did a reboot and then it started playing...thinking how could acer ship it leaving the user to fix it
Sent from my GT-I9000 using XDA Premium App
you guys are lucky! i can't get mine to play ANY vids i put on it, no matter what file type they are, worked fine before the update but nowt since.
backudog said:
you guys are lucky! i can't get mine to play ANY vids i put on it, no matter what file type they are, worked fine before the update but nowt since.
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Then save your data and do a hard reset. It will get you up and running.
do you mean the factory reset? if so i tried that and it still doesn't play anything?
I'm assuming it was mere coincidence for me, but after I got the update, I tried to play a movie off of my thumb drive. Movie played without using ntfs mount, but I had no sound. I had sound when I clicked on the screen, and when I typed. Ended up unrooting, then rooting with the new IconiaRoot1.3 and after a reboot, sound and video playback worked no problem. Also used the netflix patch and it worked perfectly too.
i still have the same issue after i tried the solutions that allrady posted so please help..
i'm new in this form (^_^)....
Solved my no sound issue.
After playing around with several players, I discovered an option in MXplayer and Rockplayer that gives you the option to select Hardware decoding or Software Decoding. Using Hardware decoding, I didn't get any sound. When I switched to Software decoding, all my movie sounds started working. In the MXplayer, I did have to go in and "clear records" under preferences for the sound to start working.
I hope this helps others too.
Bill
yeah ... u get sound this way ... but the movie is very choppy ..
when u select hardware decoding the movie is smoooooth but no sound
I had this exact problem last night after updating and figured out what was causing it. The update made MoboPlayer default back to hardware decoding. I changed the setting back to software decoding and presto, I have sound again. Hope the same is true for you.
Sorry, just noticed that wirles said the same thing. I am noticing no issues with choppiness, but the videos I play are usually not HD.
yeah .. i know .. but the video is choppy again.

Something I noticed regarding the One's speakers

When the One first came out, I bought it and ended up returning the phone immediately because the phone's speakers would crackle when watching videos on YouTube. After trying out the S4 for a few days, I decided to bring it back and "settle (don't think that anymore)" for the HTC One. Once I got the phone, I transferred all my music onto it, and when played back, there was no crackling or popping. When I opened up the YouTube app, I noticed 8 seconds into any video the speaker would crack, and then it would happen continuously throughout videos. I found this odd, since the phone had no issues playing back MP3 files. So, I launched the stock browser, went to m.youtube.com and watched the same video. Oddly enough, when you access YouTube videos through the browser, there isn't any crackling or popping. The audio is clear, crisp, and clean. Immediately, I switched back to the YouTube app, watched the same videos, and heard the crackling. So, here's a quick tip for anyone using this phone: bookmark m.youtube.com (if you have subscriptions you can bookmark the subscription feed so it takes you there directly), and stop using the YouTube app. I found the mobile browser version of the site has clean, clear, crackle-free audio, and this issue was originally driving me nuts.
Just thought I'd share.
Cheers.:good:
I don't have the phone but from what I've heard its because of having Beats audio active, try disabling it when you listen to YouTube, if you haven't already
Sent from my Nexus 4 using xda app-developers app
The problem is so there even with beats turned off
Never actually encountered the crackling sound on the youtube app. But who knows I always update my youtube app to latest version.
danv28 said:
When the One first came out, I bought it and ended up returning the phone immediately because the phone's speakers would crackle when watching videos on YouTube. After trying out the S4 for a few days, I decided to bring it back and "settle (don't think that anymore)" for the HTC One. Once I got the phone, I transferred all my music onto it, and when played back, there was no crackling or popping. When I opened up the YouTube app, I noticed 8 seconds into any video the speaker would crack, and then it would happen continuously throughout videos. I found this odd, since the phone had no issues playing back MP3 files. So, I launched the stock browser, went to m.youtube.com and watched the same video. Oddly enough, when you access YouTube videos through the browser, there isn't any crackling or popping. The audio is clear, crisp, and clean. Immediately, I switched back to the YouTube app, watched the same videos, and heard the crackling. So, here's a quick tip for anyone using this phone: bookmark m.youtube.com (if you have subscriptions you can bookmark the subscription feed so it takes you there directly), and stop using the YouTube app. I found the mobile browser version of the site has clean, clear, crackle-free audio, and this issue was originally driving me nuts.
Just thought I'd share.
Cheers.:good:
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danv28 said:
The problem is so there even with beats turned off
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Actually I found the problem does go away with Beats Off.
But Beats is available to YouTube and the Browser but like OP said only does it on YouTube.
It definitely sounds better with Beats On and I usually don't care for that stuff but it really smooth's things out and adds needed bass to the tiny speakers so that it's actually pleasant to listen to.
try turning on /off gpu rendering.
I noticed the same thing when using Youtube app. First I thought that it's from the wireless connection, but reading this I understood the situation.
yeah same problem here... anyone actually also notices this crackle noise during voice calls? Its about the same but not as loud and happens not very often and randomly...?
Anyways I can still return my phone for a new one but it seems like all ones have this issue? since it only happens in the app and only during loading I guess its a software issue?
danv28: I just noticed the same thing. It's definitely a software issue that will hopefully be sorted shortly.
Sent from my HTC One using the XDA app
The One sounds like crap through the speakers with beats off. I haven't experienced this problem. 1.29.708.4.
Mine had this issue up until I upgraded the firmware then it went away when I re flashed the ROM.
BenPope said:
The One sounds like crap through the speakers with beats off. I haven't experienced this problem. 1.29.708.4.
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Still better for rock/alternative, instrumentals and techno with Beats off
BenPope said:
The One sounds like crap through the speakers with beats off. I haven't experienced this problem. 1.29.708.4.
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Well, there's a reason for that. See video:
Daman09 said:
When beats is turned off, the equalizer doesn't go back to neutral levels, it actually lowers the bass and adds treble to make it sound way worse than it would at neutral levels.
That's how they get you...
check it out: http://www.youtube.com/watch?v=Cdbn_pmxFic
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Thanks OP, I thought my phone speakers were crapping out on me
I also noticed some games, like flick football (forgot it's real name), would cause distortion with the volume at max levels.

XBMC Scratchy Audio on Nexus 7

Is anybody getting scratchy noises in the background when watching videos or listening to music in XBMC? I am getting it with every channel, show, or music stream that I listen to in the XBMC app. It is a slight noise in the background, but it still really bugs me.
I've tested youtube and other audio apps already and those were crystal clear so its definitely not a defective speaker.
Anyone else experiencing the same issue?
itruong said:
Is anybody getting scratchy noises in the background when watching videos or listening to music in XBMC? I am getting it with every channel, show, or music stream that I listen to in the XBMC app. It is a slight noise in the background, but it still really bugs me.
I've tested youtube and other audio apps already and those were crystal clear so its definitely not a defective speaker.
Anyone else experiencing the same issue?
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Just install a nightly and it'll go away
Sphaerophoria said:
Just install a nightly and it'll go away
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That worked!! Although some of my video addons like one channel aren't working no more. I'll experiment with other nightlys thank you for your help!
I tried that as well and can confirm that most of the channels are broken by the nightlies. 1channel and icefilms specifically

Video lagging sound while playing on YouTube

I started experiencing that large video playing on YouTube lags the sound, especially when a video is long. The sounds go way ahead from the video. It looks like the phone lacks the ram or performance but it has a decent tech specification, should be an issue, especially when I play a video on a low resolution. Has anyone else experienced the same issue?
I have a similar issue with video playback. However, it is not only with youtube, it is with all videos. Even those on google photos, etc. The playback timer doesn't start, but the video starts with no sound, then the playback timer starts with the sound and the video freezes until the sound catches up with the video. The issue disappears with a restart and only started happening recently. Very odd.
Made an account for this lul... Anyways it seems like I fixed the issue on my phone, I disabled the mobile manager, let me know if that works for you. Good luck
I had to update youtube

Videos lagging

I'm started noticing this weird issue lately, whenever I watch videos on YouTube or Chrome all the videos I watch are lagging very bad, like frame per frame and no audio, but when I connect my Bluetooth earbuds they run normal speed with audio. Anyone else experiencing this, know what might be causing it or know how to fix it?
I always clean flash
I tried it on 2 different ROMs, still the same issue
I always use the latest Twrp and Stable Magisk
Does your audio work on anything else, such as phone calls? I had this issue on a Pixel 2 and it was because speakers were broken on the phone and I guess the OS was struggling to figure out what to do with the missing speakers.
xijar said:
Does your audio work on anything else, such as phone calls? I had this issue on a Pixel 2 and it was because speakers were broken on the phone and I guess the OS was struggling to figure out what to do with the missing speakers.
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Yeah, I can hear the sounds from phone calls and my alarm, it just videos for some reason. It doesn't matter where I play the video from even on my Reddit app they're laggy with no audio
I guess no one knows. I'm gonna format and flash the latest OOS in both slots and see if that will do anything.
Edit: Yup, that seemed to have fixed it.
Misuto said:
Yeah, I can hear the sounds from phone calls and my alarm, it just videos for some reason. It doesn't matter where I play the video from even on my Reddit app they're laggy with no audio
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Yes bro, I'm also facing the same problem in my Poco F1 ( PixelExperience_beryllium-10.0-20200213-2202-OFFICIAL.zip).
even "MX PLAYER" and other media player also Lagging with ?.
What is the solution..pls. tell me.?

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