Database Users

Blank/Non responsive screen.. bottom keys work

Anyone having a issue with the screen not coming back on and staying blank? I get this happening from time to time and the only way to fix it is to do a battery pull or do volume up + camera + power button to reboot. When it happens I can hit the power button to wake up the screen but it stays blank and just the keys on the bottom light up and respond to be touched but don't do anything.
Rooted with stock EB13, it did this on rooted DI18 also.

I've done a lot of reading on the Epic forums (General and Development) and I haven't heard of this issue before. What method did you use to update to EB13? If you didn't already do it, you might want to consider a full wipe/reflash of EB13 using Odin/Heimdall/Samsung installer. I'm not guaranteeing anything, but to me it sounds kinda like you have a bad upgrade/flash.
If wiping your caches and doing a full reflash doesn't fix it then it's probably a hardware issue.
DISCLAIMER: I'm nowhere near as experienced as some of these dudes on XDA. If anyone else thinks I'm wrong, please say so and explain why so that I don't give any more bad info! However, I try not to talk out of my ass, so I feel fairly confident in what I've said.

AmericanJedi001 said:
I've done a lot of reading on the Epic forums (General and Development) and I haven't heard of this issue before. What method did you use to update to EB13? If you didn't already do it, you might want to consider a full wipe/reflash of EB13 using Odin/Heimdall/Samsung installer. I'm not guaranteeing anything, but to me it sounds kinda like you have a bad upgrade/flash.
If wiping your caches and doing a full reflash doesn't fix it then it's probably a hardware issue.
DISCLAIMER: I'm nowhere near as experienced as some of these dudes on XDA. If anyone else thinks I'm wrong, please say so and explain why so that I don't give any more bad info! However, I try not to talk out of my ass, so I feel fairly confident in what I've said.
Click to expand...
Click to collapse
I used the Samsung installer.

Same thing has happened to me thrice today (since the upgrade last night, which came from ODINed DI18 usind update.zip).
And that's with no apps installed/running.
I've had this coming up couple times a week on DK28 ROMs, sometimes it's able to recover (like some sort of soft-reboot), most times I need to pull the battery.
I need to replace my Epic badly.. if the replacement behaves the same way, it will join a pile of junk WM6 phones in my basement.

No one else has had this?

Yes. It happened to me twice earlier today. Disturbing. I can't think of anything specific when it happened...once on Dolphin and once after using the camera i think. Have used those a lot since, and it hasn't happened again.
Stock, not rooted. I manually updated via placing the install.zip file on my SD card.

I can confirm this behavior.
Sent from my SPH-D700 using XDA App

[Q] Clock Setting Back to Default 1/1/2009 After Restart

My Acer A500 always resets the date & time to 1/1/2009 when I restart it. But yesterday when I checked with my friends A500; that isn't the case. His tab had the correct date and time after restart.
Can anyone tell me if there is any internal battery needs changing?
"Restart (Offing the tab waiting 10sec and starting it up again)"
Running Stock Honeycomb 3.2.1

Is your tablet encrypted?

Nope. It is not encrypted.

soul_0830 said:
Nope. It is not encrypted.
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I was looking at the internal breakdown, and I didn't see an internal battery, other than the main battery. Not like you would see on a PC for example.
Probably, because the newer hardware uses Flash memory, unlike PC's in the old days, which relied on EPROMS and a battery to keep things updated on the Prom memory.
So, unless anybody has some other input on this, that I don't know about, I'll pull a sherlock holmes, and use the deduction method.
This probably didn't occur after you first bought the tab, and the OS was fresh. Otherwise, you would have returned it.
And By the way, what is your current Android version?
I'll have to point the finger, at this time, as some sort of app you downloaded. I can't tell you which one, as I just don't know. Half a million apps on the market, and even more unofficial apps.
I would suggest a factory reset. (back up your critical stuff), and see if the issue remains.
I don't know if you're rooted, or running a custom rom. So I at this time, will say you're not.
MD

First of all sorry for the late reply. Was very busy. Please find my comments in red.
This probably didn't occur after you first bought the tab, and the OS was fresh. Otherwise, you would have returned it.
I had this problem from day one. I didn't suspect it as a problem of the tab.
And By the way, what is your current Android version?
current version is 3.2.1
I'll have to point the finger, at this time, as some sort of app you downloaded. I can't tell you which one, as I just don't know. Half a million apps on the market, and even more unofficial apps.Since this problem was there from day one I don't think it is a app problem
I would suggest a factory reset. (back up your critical stuff), and see if the issue remains.
The only thing that I didn't try due to limited and expensive data charges in Sri Lanka. Can't spend 5-6 hours re downloading everything
I don't know if you're rooted, or running a custom rom. So I at this time, will say you're not.
It is not rooted and I'm not running a custom rom.
Since it is still under warranty I'm thinking should I send it for a replacement.
Appreciate your thouths on this matter.

Try this..
go to settings
Date and time . Look at the Set Date and take note
Toggle off the Automatic date to off .. (un check)
Set proper time and time zone . but change there formats
change the hour format
change the select date format..
Shut down your tablet.. Then restart it.. This might sound useless. But if its a error in the software that controls the clock hardware. This might trigger it to reset. We used to have this issue on the old AMI BIOS CHIPS.MOSTLY on asus main boards. of course try a couple times.. because of the date being so far off it sounds like error in what ever controls the time and date.. Not a android tech . but im guessing the boot loader controls the date.or looks at it at the least..
only other option is to root . install cwm thru acer recovery installer.. DO a backup . with cwm and titanium . that will allow you to not have to re download all of your apps.
As i said the above is likely to not work.. but i know it was a issue on some old old main boards. YOUR FACTORY INSTALL COULD HAVE A ISSUE. Just never seen this with clock....
Good luck and sorry for being so long winded.

Thanks for your post. I'm still unable to get this date corrected. Tried it around four times and still no luck.

I'm just out of guess's on this one. Never heard of it before.
But you're better off taking it back for exchange. Considering it's happened since day one, and you haven't rooted.
Don't they have free wifi in Mcdonalds over there? Or try around the tourist type areas. Cafe's and such. Usually they try and kiss the feet of the tourists.

Moscow Desire said:
I'm just out of guess's on this one. Never heard of it before.
But you're better off taking it back for exchange. Considering it's happened since day one, and you haven't rooted.
Don't they have free wifi in Mcdonalds over there? Or try around the tourist type areas. Cafe's and such. Usually they try and kiss the feet of the tourists.
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WOWEEEEE if Moscow desire can't fix it. It must not be repairable. Giggles
I to agree send it back has to be hardware Fail.but you are welcome to blame it on me

Thanks Everyone. I will talk with the local Acer agent and see if I can get a replacement.

soul_0830 said:
First of all sorry for the late reply. Was very busy. Please find my comments in red.
I would suggest a factory reset. (back up your critical stuff), and see if the issue remains.
The only thing that I didn't try due to limited and expensive data charges in Sri Lanka. Can't spend 5-6 hours re downloading everything
Click to expand...
Click to collapse
soul_0830 said:
Thanks Everyone. I will talk with the local Acer agent and see if I can get a replacement.
Click to expand...
Click to collapse
If your planning on getting a replacement you will have to re-download everything also, which is your reasoning for not doing a factory reset to fix the issue to start with.

I finally mustered the courage and did a factory reset. I had all my data wiped out. Took a long time to get my most used apps.
Well the thing is it did not solve the problem. Still when my tab starts I get the default date and time 1/1/2009 @ 5:30 AM.
One strange thing I noticed is that when I do a restart with my ac adaptor plugged in, the date and time are correct.
Just wanted to post so that it might help someone who's having the same problem.

[Q] CM7 dual boot on NC: The screen will start to move on its own

I found that every so often my screen will either start to move on its own or will no longer accept my finger press's. I can fix it by hitting the power button and then turn it back on and it will read again. is there a way to fix this so I don't have to press the power over and over again?

I've had this same problem with my Nook Color (which is about a year old). I solved it by installing a newer version of the ROM I was using. If you still using the stock software that came with the device try doing a factory reset as this problem seems to have evolved and wasn't inherent to the device. Good luck!

spr8dogg said:
I've had this same problem with my Nook Color (which is about a year old). I solved it by installing a newer version of the ROM I was using. If you still using the stock software that came with the device try doing a factory reset as this problem seems to have evolved and wasn't inherent to the device. Good luck!
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Click to collapse
marcusja2002 said:
I found that every so often my screen will either start to move on its own or will no longer accept my finger press's. I can fix it by hitting the power button and then turn it back on and it will read again. is there a way to fix this so I don't have to press the power over and over again?
Click to expand...
Click to collapse
I'm pretty sure your nooks are possessed. I would consult a Catholic Priest or call Ghostbusters.
Sorry couldn't resist.
Sent from my NookColor using Tapatalk

Well odd thing I was messing around with Themes this weekend and the problem disappeared. it doesn't move like it was, but now I find that some of the more intensive games seem to slow down a bit now. Doesn't happen often but enough. Hopefully all this completely disappears once ICS is stable

Working solution for random boot issues

So this morning I got a call from a friend who told me that his TF is running like crap after doing OTA upgrade to ICS.
We met up at school and I got to take a look at it. Yes, it was indeed running like crap and it even randomly rebooted while we were eating breakfast. He told me the random reboots were happening every 3-5 hours(that he could notice).
Here's what I did to fix it.
Removed his MicroSD card(not sure if necessary)
Shut down TF.
Hold [volume down] and [power] button together until you get into reset mode with 2 icons in the center of screen. Left icon is Wipe Data. Right icon is Cold boot. Right icon is selected by default.
Press [volume down] to highlight the LEFT ICON, which is Wipe Data.
Press [volume up] to confirm your selection
Go through the process.
Let your TF reboot.
Shut down TF again.
Hold [volume down] and [power] button together until you get into reset mode with 2 icons in the center of screen.
You need to do cold boot. It's already selected by default so just wait like 10 seconds and it will happen automatically. Press [volume up] if you don't want to wait.
Go through the process. Your TF will reboot afterwards.
Done.
It has been over 24 hours and his TF has been running smooth without any glitches or any random reboot. I told him to let me know immediately if a random reboot happens again.
This is simple to do. Worth trying unless you can't read English.
Edit: I didn't include this at first because I thought it would be common sense for everyone but it apparently isn't....
DO NOT JUST RESTORE ALL YOUR PREVIOUS APPS AND WIDGETS YOU HAD FROM HONEYCOMB. THAT DEFEATS THE ENTIRE PURPOSE OF DOING A RESET AND PREVENTING APP INCOMPATIBILITY.

thnx man for sharing . I actually tried every thing to solve this issue but no luck , I'll try your as sson as i go home .

This did indeed work for me as well. I tried this a couple days ago and I have yet to have any freezes or random reboots. I think that not restoring any backed up data, apps or settings is key to fixing the problem. I'm now very happy with ICS- burn in hell Honeycomb.

Shameful bump

When you switch from a version like HC. This is what you exactly should do!
I did this and never experienced random reboots.
My Transformer is running since three days and everything works fine!
Edit:
Another quick hint:
If you want to work with Google Docs, you have to disable Forced Hardware Rendering!

I see on forum the problem is google+
So I removed google+... Wait and see...
Sent from my Transformer TF101 using Tapatalk

billouetaudrey said:
I see on forum the problem is google+
So I removed google+... Wait and see...
Sent from my Transformer TF101 using Tapatalk
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Click to collapse
.....lol, why post in this thread that you are not going to follow the advice of the Op?.......

Sorry to say but this is not working, already done this since the minute it was out and still have so now and then a hang boot
(random reboots that hangs on the boot)

Giving it a try
I am experiencing random reboots after ICS
Wiped transformer, cold booted, and installed the following.
Adobe Reader
Dog Catcher
updated G+ and GMail but have not run it.
Charging now, I will let you know.
Previously I had wiped it and reinstalled all, disabled syncing, disabled location info, adjusted wi-fi settings, and added CPU throttle control obviously none worked.

It might have helped some people, but it did not help me. Unless it was dogcatcher.
5 or so minutes after unhooking it from the charger, I tried to wake it. And it was unresponsive. Was only able to wake it by holding down the vol down and power button at the same time.
I will kill off Dogcatcher and try again but it is not looking so good.

JesterOC said:
It might have helped some people, but it did not help me. Unless it was dogcatcher.
5 or so minutes after unhooking it from the charger, I tried to wake it. And it was unresponsive. Was only able to wake it by holding down the vol down and power button at the same time.
I will kill off Dogcatcher and try again but it is not looking so good.
Click to expand...
Click to collapse
why are you installing dogcatcher? And this does work.. do it again. Don't install your apps.enusre it dos not lock up before you install anything.... If it locks up before you install any apps then call Asus. If not start installing one app at a time. Wait after each install. Ensure that its not doing it, once you are sure install Another ....rinse/repeat....

I installed dogcatcher because I needed something to listen to on the way in to work. I have uninstalled it. But I doubt that is the issue.
I have had these sorts of reboots on my Transformer until the third or fourth Honeycomb update. But eventually they fixed it. I suspected this would happen again.
Considering that dogcatcher one of the most popular podcast apps on the market I suspect that there are many people with no problems using it just fine.
But since I need a podcast listener to be able to use the device as I want to, does anyone without issues have a podcast listener that they use?

2 hours into the last experiment and it died again while sleeping.
So that about sums it up. This procedure might help with some issues Transformer's are having but not all.
Recap. Wiped, cold booted, gmail setup, G+ updated still equals failure.

I love how horndroid 'solved' this issue and then goes on the belittle people who are still having it as 'stupid', and probably their own fault. Horndroid, I appreciate your attempt to contribute, but your attitude and stabbing-in-the-dark protocol is not becoming nor helpful to anyone. Definitive statements pertaining to ONE TF101 device that you own are quite naive, there are several different models, and until you have personal access to each model version you should advertise your 'solutions' as "worked for ME", and understand if it doesn't work with others it isn't THEIR fault..this is not a blanket solution for every device's reboot problems. In fact, I am willing to bet the reboots being resolved by this method are of an entirely different genesis than the reboots that I and others are experiencing (hang-boots).

I hear what you are saying I have the reboot issue as well.
I did a reset before and after and only installed xda HD and ran it for 2 days and got 3 reboots so I did the cold boot and then it did it 2 more times that day. Earlier today I almost couldn't get out of the boot loop, so I wouldn't say its a app problem its something wrong with the firmware somewhere
Sent from my SGH-I897 using xda premium

Some aren't too lazy we just don't want to wipe data after every update. I think i have gotten 4? OTA updates and 2 of them screwed up deep sleep while docked. Guess what the first trouble shooting step was...wipe data. Guess what worked...the next OTA. I don't have time to read through all the different threads on the same subject but are people that flashed through cmw instead of ota having the same issue? My buddy went this route and has no issues.
Sent from my SAMSUNG-SGH-I997 using Tapatalk

Can't read horndroid's "advice", because I have him on ignore for trolling, and have done for ages. From the tone of other posts here, it seems the "solution" is to wipe; if that's actually the case, it's total BS.
I wiped immediately before upgrading to ICS, wiped again afterwards, and have put almost no programs back on. I am and always have been on stock firmware and unrooted. I had no problems with boot loops, no problems with lockups, and only extremely rare problems with spontaneous reboots using Honeycomb. With ICS, I have had all three problems in a matter of days, and the lockups / spontaneous reboots are fairly regular (1-2 times per day.)
This is a problem with the stock rom, not a user app problem.

knoxploration said:
Can't read horndroid's "advice", because I have him on ignore for trolling, and have done for ages. From the tone of other posts here, it seems the "solution" is to wipe; if that's actually the case, it's total BS.
I wiped immediately before upgrading to ICS, wiped again afterwards, and have put almost no programs back on. I am and always have been on stock firmware and unrooted. I had no problems with boot loops, no problems with lockups, and only extremely rare problems with spontaneous reboots using Honeycomb. With ICS, I have had all three problems in a matter of days, and the lockups / spontaneous reboots are fairly regular (1-2 times per day.)
This is a problem with the stock rom, not a user app problem.
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Click to collapse
I reported him for verbal abuse and foul language. His attitude is not helpful, and if I were a mod he'd be gone already to think long and hard about his conduct. Anyways, taken your advice and blocked him. It is obviously an issue with the ROM, I'm beginning to think it has something to do with deep sleep, others posited that it may be media scanner, maybe combination of both? Maybe these two events are trying to happen at once and it doesn't like it.. a stab in the dark at least..

luna_c666 said:
I reported him for verbal abuse and foul language. His attitude is not helpful, and if I were a mod he'd be gone already to think long and hard about his conduct. Anyways, taken your advice and blocked him. It is obviously an issue with the ROM, I'm beginning to think it has something to do with deep sleep, others posited that it may be media scanner, maybe combination of both? Maybe these two events are trying to happen at once and it doesn't like it.. a stab in the dark at least..
Click to expand...
Click to collapse
It's hilarious how you think YOUR problem is the only problem that everyone is experiencing.
For a lot of people, it was the app incompatibility that was causing them issues.
Obviously you think your problems are caused by something different, but that doesn't mean there are different problems caused by other reasons.
While all of you are speculating, at least I've posted a solution(even though it's merely doing a data wipe and cold boot, pretty much common sense) that has been proven to work for a lot of people. I've never claimed it will work for everyone; just those having problems due to app incompatibility.

I'm pretty sure this is an issue with the update itself and all these "fixes" are going to be pointless in a little while when an actual fix is released by Asus.

HTC T Mobile MT4G Needs help

MMMMMMMMMMMTTTTTTTTTTTTTTTTTTTTTTTTTTTT444444444444444444444444444444444444GGGGGGGGGGGGGGGGGGGGGGGGG
http://forum.xda-developers.com/images/icons/icon5.gif
OK, so here is where my T Mobile MT4G is at:
Had the phone since November 2010. Sole user. Never dropped, or wet.
S=ON.
I purchased a new battery last month as thought this may have been part of the problem.
Phone started acting weirdly, apps freezing, pone freezing, not working correctly and rebooting out of nowhere.
Decided to attempt reset, full factory reset. Could not do so via the phone or via the vol down power on method either.
After a few weeks of negotiating, because the phone is out of warranty, HTC customer service (Thanks guys!) gave me the PD15IMG file. I loaded it onto a formatted SD card.
Uchecked FASTBOOT.
I was able to use the battery out, re-install battery, vol down and power button to allow the new ROM to load from the SD card, which it seems to do, that is, all files, but the first TP file which is "bypassed".
Then when asked to hit the power button to reboot, the screen freezes on the T Mobile MY screen.
If after say 20 minutes, I remove the battery to reboot, doing it this way instead, all apps and previous settings are still in place and the phone is still more or less inoperative. The new ROM is not installed. Go figure.
Messages from various apps keep popping up indicating that Andriod app this or that is not functioning correctly.
I never dropped the phone or got it wet. It looks great, only does not work correctly.
I suspect part of the problem may be apps (guilty as charged for having too many apps) that may be conflicting and I can not even manually delete the apps as they constantly reappear, no matter what. Tried this many times.
This has happened repeatedly. For well over a month.
I can not factory reset from within the phone either (Phone and SD Card > Factory reset).
The factory reset seems to take place yet the phone when and if it reboots only reboots to the most previous state, it certainly is not reset.
I downloaded the full wipe software (FULL_WIPE_1.5_EXT4_DS), and am unsure how to use it.
I am tired.
Here's my proposition:
Am willing to send the phone to anyone who thinks he or she can get it working. I'm a 64 year old guy and will offer up to $50.00 if the phone can be returned to a fully functioning default state in whatever rom you choose. I will pay return shipping cost (via USPS) too. I know this is not much, but I am fearing the phone may be fried, or not!
Personally I am looking for a non app rom, like virtuous unity 2.2, (with S=OFF, naturally) and will settle for the HTC rom of PD15IMG (S=ON) at the very least.
I have spent too many hours on this and my son also has spent many hours attempting to get the phone working in the pristine state.
Any thoughts on this will be greatly appreciated.
Cordially,
Robert

I'll gladly help you out for free man!
Sent from my Toasted Marshmallow using Tapatalk 2

...Awesome... said:
I'll gladly help you out for free man!
Sent from my Toasted Marshmallow using Tapatalk 2
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I was thinking the same thing, but I don't have a computer right now & ain't sure if I could do it without 1. But that's another reason why u are awesome! And I'm very serious, that speaks volumes about your character...
Sent from my Dark JellyBellyG1 using xda premium

Old dude you have no idea how lucky you are... Awesome is a very good DEV and offering to do it for free is well Awesome lol

If I were the OP I'd ask Awesome to sign the back cover! :laugh: