My Acer A500 always resets the date & time to 1/1/2009 when I restart it. But yesterday when I checked with my friends A500; that isn't the case. His tab had the correct date and time after restart.
Can anyone tell me if there is any internal battery needs changing?
"Restart (Offing the tab waiting 10sec and starting it up again)"
Running Stock Honeycomb 3.2.1
Is your tablet encrypted?
Nope. It is not encrypted.
soul_0830 said:
Nope. It is not encrypted.
Click to expand...
Click to collapse
I was looking at the internal breakdown, and I didn't see an internal battery, other than the main battery. Not like you would see on a PC for example.
Probably, because the newer hardware uses Flash memory, unlike PC's in the old days, which relied on EPROMS and a battery to keep things updated on the Prom memory.
So, unless anybody has some other input on this, that I don't know about, I'll pull a sherlock holmes, and use the deduction method.
This probably didn't occur after you first bought the tab, and the OS was fresh. Otherwise, you would have returned it.
And By the way, what is your current Android version?
I'll have to point the finger, at this time, as some sort of app you downloaded. I can't tell you which one, as I just don't know. Half a million apps on the market, and even more unofficial apps.
I would suggest a factory reset. (back up your critical stuff), and see if the issue remains.
I don't know if you're rooted, or running a custom rom. So I at this time, will say you're not.
MD
First of all sorry for the late reply. Was very busy. Please find my comments in red.
This probably didn't occur after you first bought the tab, and the OS was fresh. Otherwise, you would have returned it.
I had this problem from day one. I didn't suspect it as a problem of the tab.
And By the way, what is your current Android version?
current version is 3.2.1
I'll have to point the finger, at this time, as some sort of app you downloaded. I can't tell you which one, as I just don't know. Half a million apps on the market, and even more unofficial apps.Since this problem was there from day one I don't think it is a app problem
I would suggest a factory reset. (back up your critical stuff), and see if the issue remains.
The only thing that I didn't try due to limited and expensive data charges in Sri Lanka. Can't spend 5-6 hours re downloading everything
I don't know if you're rooted, or running a custom rom. So I at this time, will say you're not.
It is not rooted and I'm not running a custom rom.
Since it is still under warranty I'm thinking should I send it for a replacement.
Appreciate your thouths on this matter.
Try this..
go to settings
Date and time . Look at the Set Date and take note
Toggle off the Automatic date to off .. (un check)
Set proper time and time zone . but change there formats
change the hour format
change the select date format..
Shut down your tablet.. Then restart it.. This might sound useless. But if its a error in the software that controls the clock hardware. This might trigger it to reset. We used to have this issue on the old AMI BIOS CHIPS.MOSTLY on asus main boards. of course try a couple times.. because of the date being so far off it sounds like error in what ever controls the time and date.. Not a android tech . but im guessing the boot loader controls the date.or looks at it at the least..
only other option is to root . install cwm thru acer recovery installer.. DO a backup . with cwm and titanium . that will allow you to not have to re download all of your apps.
As i said the above is likely to not work.. but i know it was a issue on some old old main boards. YOUR FACTORY INSTALL COULD HAVE A ISSUE. Just never seen this with clock....
Good luck and sorry for being so long winded.
Thanks for your post. I'm still unable to get this date corrected. Tried it around four times and still no luck.
I'm just out of guess's on this one. Never heard of it before.
But you're better off taking it back for exchange. Considering it's happened since day one, and you haven't rooted.
Don't they have free wifi in Mcdonalds over there? Or try around the tourist type areas. Cafe's and such. Usually they try and kiss the feet of the tourists.
Moscow Desire said:
I'm just out of guess's on this one. Never heard of it before.
But you're better off taking it back for exchange. Considering it's happened since day one, and you haven't rooted.
Don't they have free wifi in Mcdonalds over there? Or try around the tourist type areas. Cafe's and such. Usually they try and kiss the feet of the tourists.
Click to expand...
Click to collapse
WOWEEEEE if Moscow desire can't fix it. It must not be repairable. Giggles
I to agree send it back has to be hardware Fail.but you are welcome to blame it on me
Thanks Everyone. I will talk with the local Acer agent and see if I can get a replacement.
soul_0830 said:
First of all sorry for the late reply. Was very busy. Please find my comments in red.
I would suggest a factory reset. (back up your critical stuff), and see if the issue remains.
The only thing that I didn't try due to limited and expensive data charges in Sri Lanka. Can't spend 5-6 hours re downloading everything
Click to expand...
Click to collapse
soul_0830 said:
Thanks Everyone. I will talk with the local Acer agent and see if I can get a replacement.
Click to expand...
Click to collapse
If your planning on getting a replacement you will have to re-download everything also, which is your reasoning for not doing a factory reset to fix the issue to start with.
I finally mustered the courage and did a factory reset. I had all my data wiped out. Took a long time to get my most used apps.
Well the thing is it did not solve the problem. Still when my tab starts I get the default date and time 1/1/2009 @ 5:30 AM.
One strange thing I noticed is that when I do a restart with my ac adaptor plugged in, the date and time are correct.
Just wanted to post so that it might help someone who's having the same problem.
Related
So, I'm on my second a500, first one seemed "off", bad battery life, random shutdowns, etc.
now, I understand some issues are fixed with the 1.141.07 update. I desparately run the system update check like a teenage girl waiting for a boy to call. But no dice.
Is there any way to legitimately get the update?
Seems like people were being updated last week and then nothing...... (crickets chirping).
I'm still not very impressed with my second unit. screen on/off thing drives me crazy. I dont think the battery should be draining when in standby. etc.
I know that nobody here works for Acer, so dont flame me. But if I can;t get a reliable android tab, I think I may run back and get an Ipad2 instead. I have had an ipad 1 since release, and I guess i'm spoiled to only needing to charge the thing once a week, and I use it heavily.
I really want a android tab though - I'm a big google person and love having all my stuff in sync and connected. But I dont like having to live next to the power outlet, or wonder when my unit is going to randomly restart. I'm sure there are others in the same boat.
My first one runs great, just bought a second one at Costco with the fabulous deal they have. I have no battery run down issues. Auto brightness, Wifi, and gps all on....except when in for sleep mode. I turn on Airplane mode on and off through a downloaded toggle widget.
I've been using it periodically for 3 days and haven't turned it off. Even started a new book with Kindle. Still have 55% battery.
I'd say you are running a bad app which is the culprit. I bet if you go back to stock reset you won't have the issues, other than sleep without airplane mode.
...and no, we are all waiting for the update or 3.1, whichever comes first. I need it for Exchange, everything else is pretty minor.
I guess I should have mentioned. my first unit, I did a factory reset and ran stock for a couple of days, and still had the same issues.
This new unit is pretty much stock, and only thing I have installed is Flash, Kindle, and File manager HD.I have it running in airplane mode, wifi set to turn off when the screen is off, and screen brightness at about 10%.
I charged it all night, I have used it maybe 3 times today (since 6am), just to browse a couple of sites, and @2:30 today the battery was already @ 40%. it has been in standby most of the day.
I find it hard to believe that 2 different units could perform so poorly.
I really want to love this product, but haivng a hard time doing so, lol
The thing you described should be fixed with the 3.1 update...be patient.
Sent from my HTC Desire using XDA App
BadGrim said:
So, I'm on my second a500, first one seemed "off", bad battery life, random shutdowns, etc.
now, I understand some issues are fixed with the 1.141.07 update. I desparately run the system update check like a teenage girl waiting for a boy to call. But no dice.
Is there any way to legitimately get the update?
Seems like people were being updated last week and then nothing...... (crickets chirping).
I'm still not very impressed with my second unit. screen on/off thing drives me crazy. I dont think the battery should be draining when in standby. etc.
I know that nobody here works for Acer, so dont flame me. But if I can;t get a reliable android tab, I think I may run back and get an Ipad2 instead. I have had an ipad 1 since release, and I guess i'm spoiled to only needing to charge the thing once a week, and I use it heavily.
I really want a android tab though - I'm a big google person and love having all my stuff in sync and connected. But I dont like having to live next to the power outlet, or wonder when my unit is going to randomly restart. I'm sure there are others in the same boat.
Click to expand...
Click to collapse
Make sure you register the device via the Acer registration widget in apps. This will get your s/n in the OTA database.....
bonzer2u said:
Make sure you register the device via the Acer registration widget in apps. This will get your s/n in the OTA database.....
Click to expand...
Click to collapse
I too am waiting for the .141.07 update. Seems I read that Acer had pulled the updates. Still check every day. I like my tablet and have not seen battery issues with very little standby drain.
The only issue I have is that the WiFi keeps disconnecting. I have checked the advanced settings and it is set at always connected and I have tried changing the channel on my router (suggested elsewhere) but once or twice an hour I have to bump the WiFi to get it to work.
bonzer2u said:
Make sure you register the device via the Acer registration widget in apps. This will get your s/n in the OTA database.....
Click to expand...
Click to collapse
yup, did that on both units.
so, I made it 12 hours today on a single charge. I only used it 3 times to browse the web for about 5 min (no flash), and I wrote an email and sent it.
Sorry, but that is ridiculous.
http://youtu.be/hE0NfL1C0-s
BadGrim said:
yup, did that on both units.
so, I made it 12 hours today on a single charge. I only used it 3 times to browse the web for about 5 min (no flash), and I wrote an email and sent it.
Sorry, but that is ridiculous.
no need to apologize, that plain suks......
call the support line, perhaps they can push it to your s/n....???
Click to expand...
Click to collapse
Mine has been fine, except for the GPS.
I have a build 1.112.01_EMEA_CUS7. A new tablet and it's registered from today so they probably update them by batches because there are no new updates.
EDIT: But it works brilliantly apart from the crashes when I've installed any app. I've fixed that but it would be nice to be bug free.
bpivk said:
I have a build 1.112.01_EMEA_CUS7. A new tablet and it's registered from today so they probably update them by batches because there are no new updates.
EDIT: But it works brilliantly apart from the crashes when I've installed any app. I've fixed that but it would be nice to be bug free.
Click to expand...
Click to collapse
You are lucky. There is a update from Acer here for your build. It will take you directly to 1.141.01.
You need to unzip it using this post and then move the extracted update.zip from the decoded.zip file to your external sdcard and then do the update key sequence (volume down and power pressed) and you're done
Thanks. I'm updating as I type this.
I just hope that it will update properly and that I won't have any problems with rooting and or bricking my device or any problems that I've already solved.
I come from Desire so I'm used to wiping my phone first so just updating is a new for me. I would also feel better if our bootloader would be unlocked.
EDIT: Updated OK. Root pending.
EDIT2: Rooted and disabled phone.apk
The phone now works perfectly and is updated.
bpivk said:
Thanks. I'm updating as I type this.
I just hope that it will update properly and that I won't have any problems with rooting and or bricking my device or any problems that I've already solved.
I come from Desire so I'm used to wiping my phone first so just updating is a new for me. I would also feel better if our bootloader would be unlocked.
Click to expand...
Click to collapse
This is an official update so it will either update or not if the checksums are wrong or it cannot binary patch a file. So no chance of a brick.
It works OK. The only thing I've noticed is the longer boot time.
The android screen takes a minute longer probably because it's building files.
I'll check logcat when I have the time and patience to mess with it some more.
I didn't know that the update would just fail. I was expecting a brick because I was reading some posts about people bricking their tablets. I guess I was wrong.
Feedback from Acer Support re Updates, Etc.
According to Acer tech support, there is no way to force the new firmware update or Honeycomb update to the Tab. You just have to be patient and wait for the Tab to update itself.
As we know, lots of people are complaining about the screen turning on/off/on/off by itself, resulting in battery drain. These complaints are well-publicized and easily found using search engines.
I first purchased a 16gb Iconia Tab. I called tech support about the flashing screen and reported it as an issue. After speaking with customer support, they emailed me a survey asking about my user experience with the Tab. I completed that survey and again noted the problem with the flashing screen and battery drain.
The new firmware update that was pushed to the device solved the flashing screen issue and improved battery life.
Then I bought a 32 gb Tab and experienced the same flashing screen/battery drain issue. I called tech support (to see if I could obtain the firmware update for the new Tab). Amazingly, tech support told me that they had never heard of this issue. I told them to search their knowledge base but they insisted this was the first time they heard about a problem with the screen.
I know that cannot be true because I called them twice about this very issue, and gave them feedback in their on-line survey.
Anyway, I expect that the screen problem will be resolved when the firmware update gets pushed to the device. Unfortunately, on my first 16gb TAB I got the firmware update the day after I opened the box. I'm still waiting for that update on the 32gb Tab after 10 days.
mandel4026 said:
As we know, lots of people are complaining about the screen turning on/off/on/off by itself, resulting in battery drain. These complaints are well-publicized and easily found using search engines.
Click to expand...
Click to collapse
I had this issue. It's because of the wifi. My screen would turn on and off randomly and it was because my wifi was on my place where it had bad reception. I turned it off and the screen didn't light up anymore.
I didn't test if it also occurs on the new firmware.
Hi guys and girls,
Been using WP7 about a week now and one niggling little issue is doing my head in. Sorry if it has been mentioned before or is covered under some other issue, I did try a search and got nothing relating to it.
My issue; the clock on the phone keeps jumping to random times.
I am using YukiXDA latest build and could find nothing relating to this isue there either.
Would like to know if others have had this problem and what have they tried to remedy it?
Is it a ROM issue or is it a hardware issue?
Okay, An update
This is happening when I reboot the device.
Is there something in settings that I am missing, or is there a registry setting I can change?
do you have your "date & time" settings set automatically?
Yes
bleui said:
do you have your "date & time" settings set automatically?
Click to expand...
Click to collapse
Yes time setting is automatic, even tried setting it in the registry.
It got that bad yesterday my phone reset itself to Jan 1980.
It sounds like the battery *may* be ****ed up, I have no idea about the htc hd2 (I've only had mine for a couple of months), but on my old phone(s), some of them have had that "time resetting" too, and the people at the tech support said the battery needed to be replaced.
Sorry for hijacking your thread:
I have a similar error with my phone (yukixda v4):
If I send myself a text message at say... 01:35... it's sent 01:35, but the one i recieve has the timestamp at 01:34... this is both with and without automatic time settings..
any ideas?
h0ng said:
It sounds like the battery *may* be ****ed up, I have no idea about the htc hd2 (I've only had mine for a couple of months), but on my old phone(s), some of them have had that "time resetting" too, and the people at the tech support said the battery needed to be replaced.
Sorry for hijacking your thread:
I have a similar error with my phone (yukixda v4):
If I send myself a text message at say... 01:35... it's sent 01:35, but the one i recieve has the timestamp at 01:34... this is both with and without automatic time settings..
any ideas?
Click to expand...
Click to collapse
Truth is no matter what is causing this... TWO big issues for me when choosing a phone software set up.
The phone knows what freakin time and date itis
The phone nor the software on should destroy batteries
but thanks guys it really was fun to play with.
Don't use automatic, mine does the same if I set to automatic.
I thought it was something with Giffgaff as I would set automatic and the time would be right but later on during the day it would be some crazy time and date.
Set to manual and your clock will be fine
dunno about any of that but, i do know that if i boot in to MAGLDR is gets buggered up, doesnt matter if the time is manually set or auto set, it always buggers up, dont boot to it and all is good
, at least for me anyway
I'm having the same issues. Time and sometimes dates getting screwed up. Only started happening to me about a couple of weeks ago now. But it's frustrating at the least. I've switched mine to manual setting at the moment. Gonna see how it goes over the next week.
One thing though, it isn't happening to my wife's HD2. She is using the older version of WP7, I'm currently on Yuki's more recent NODO version...
as per my post above yours if you use magldr or even the bootloader it gets messed up, so dual booting droid may be a reason, or using bootloader / magldr to charge, other than that i dont have this issue
Not got dual-boot on my phone, neither do U boot to magldr to charge... But it's happening to my phone every few days so far. Today it was out by 28mins. I want to see if having it on manual time/date does any better...
i also have a problem with my hd2,
9 times out of 10 when i reboot the phone the time and date will be wrong with no pattern i can spot (started to do this out of the blue- no updates or new roms).
im currently running with a cooked win mo image and android on the sd card.
battery still has a respectable life although seems to run out quicker than it once did so i may purchase a new one. (the old one is just over 12 months old)
also my phone has started to freeze on pin request after receiving a text so im gonna try a new image too
if anyone else has seen problems like these and solved them drop a noobie a helping hand pleeeeaaasseeee....
It's not HD2 related
The same issue happens to me (phone jump approximately 36 hours foward randomly)
The phone was a LG Optimus 7 on official rom but never managed to fix this issue (automatic date or not)
ForgetfulGuru said:
Hi guys and girls,
Been using WP7 about a week now and one niggling little issue is doing my head in. Sorry if it has been mentioned before or is covered under some other issue, I did try a search and got nothing relating to it.
My issue; the clock on the phone keeps jumping to random times.
I am using YukiXDA latest build and could find nothing relating to this isue there either.
Would like to know if others have had this problem and what have they tried to remedy it?
Is it a ROM issue or is it a hardware issue?
Click to expand...
Click to collapse
I have the same issue! It happened some months after flashing xboxmods v. 1.11 Rom. It can't be a battery problem because I use 3 different batterys ^^
I just purchased this Iconia on clearance. I brought it home, went through set up everything went fine and I love it.
Then the update thing popped up, I was like "cool" and said OK download. I waited and nothing seemed to happen.
I clicked on the third button over on the bottom (not sure what it's called) and checked what it was doing. It was not downloading. So either I get a bar with downloading and 0% out of 100% or it just dissapears when I say OK download.
It's not a deal breaker. Just annoying. Thanks.
Android version 3.1
Kernel 2.3.36.3
Build number Acer_A500_4.010.13_COM_GEN2
This may sound silly, but have you tried a full shut down, bringing it back up and trying again?
If it refuses to update then you could always root the thing, install clockworkmod and manually install an update from SDHC. That atleast works.
please check the fallowing .
Since you say that you bought the tablet on clearance..
Was it new in box and plastic wrap..
was this tablet a return. IF This is the case .. browse the app folder .. LOOK for programs like Acer Recovery Installer... Bustbox .IconiaRoot. .
these things will give you indication that the tab is rooted...
download root checker app from the market can also check for this..
if its not been rooted .. try going into settings /privacy and reset the device.. post back if you figure any of the above out. The more information you provide the easier it will be to help you get to 3.2.1 latest android system
Good Luck
It was a floor demo model, reset to "new" settings. I don't believe it was rooted since it didn't leave the store. I did powered it down and back up again. I wanted to post this before I reset the device, you said in settings/privacy? I don't mind resetting to like it was right out of the box. Thanks again for the help.
Floor Demo models are very iffy. The brutality they endure in the hands of people walking by, it's troublesome...
I did a reset, still no update love.
I called tech support for Acer and talked to two different levels of support. Basically talked me through stuff I had already tried. Force stopping and clearing cache of updater. Rebooting, turning on Bluetooth (?) Still no luck.
He wants me to let it sit and see for a few hours and gave me a number to use when I call back to set up sending it in to be fixed. He has no idea, never had this happen before.
Oh well so much for wanting an easy android tablet, without the bugginess of my rooted nookcolor. Thanks.
So the good news and the bad. Good news the tablet wasn't the problem, my internet connection was. I guess satellite internet and Acer's update servers don't get along.
I brought it back to Staples and spoke to a easy tech guy and explained what it was doing, he hooked it to their wifi and poof it started downloading. Boy did I feel stupid. So let the big patch download there and went to the free MC Donald's wifi for the following two smaller ones.
So all is good in the tablet world again, even received the case and screen protectors I ordered.
Thank you.
Hi
Has anyone experienced that the tablet switches off constantly with out any any specific reason?
I could easily surf or read an email without switching off.. but then i would watch a movie and it switch off instantly or the other way around and its not even shutting down.. it just goes from powered on, to completely switched off.. It does not get hot and it does charge perfectly and the battery level does not drop/discharge radically.. it has never been dropped or manhandled. and it started doing last week
I'm on stock 3.2 PDA:KMP CSC:KMP (XAB), not rooted..
Any ideas, suggestions?
Thanks in advance
I suggest you to discuss your matter from where have you bought the notebook as there might be some problem in hardware
SofiaBrown said:
I suggest you to discuss your matter from where have you bought the notebook as there might be some problem in hardware
Click to expand...
Click to collapse
What notebook?
You might have some apps installed that cause this...?
Jay Rock said:
What notebook?
You might have some apps installed that cause this...?
Click to expand...
Click to collapse
I hope he means tab?
Im gonna give that a shot. since that's the only thing i said i yes to, after the factory reset.
ill get back with the results
Thanks
-TB-
I used to own a Galaxy Tab plus 7.0, which experienced this known problem of random reboot and/or sleep of death. You could google that to find out more.
I've since returned it for a refund. Then I picked up this used P7500 a month ago. It has not experienced not even one reboot. Sure, apps do crash from time to time, but the OS never completely froze.
How long have you owned your unit? If relatively new, I would returned it. If for a while, and only recently you experienced the problem, then I would do a factory wipe, or at least re-trace your steps and uninstall the last few apps. Also, ask yourself whether the problem is already related to certain apps. If so, get rid of those apps.
hi
Did a complete wipe.. so now its close as possible to factory default..
Could it be a battery calibration error? it works plugged in to either pc or wall socket.. works 10min after but then switches of randomly
Thanks for all the help/suggestions so far really appreciate it!
I know some mentioned the option of returning it.. But its bought in the US and im located in Denmark!
-TB-
No matter what battery i have left, if i leave the tablet with the screen off for any length of time (half hour say), the tablet seems to die?
To start it again, i have to long press the power button and the device reboots.
Does anyone know why? Its only started since recent updates.
My N10 is not rooted, and running 5.0.1.
Any help would be appreciated.
I guess no one else has this issue?
I literally go back ten minutes after using the N10, and it has shut down. Only a long press to reboot will bring it back?
Frustrated
sparks7 said:
I guess no one else has this issue?
I literally go back ten minutes after using the N10, and it has shut down. Only a long press to reboot will bring it back?
Frustrated
Click to expand...
Click to collapse
I just bought/ordered a Nexus 10 so I might as well come in here and start talking to people about it. lol
I haven't used a Nexus 10 before but it should be like any other Nexus device. If your tablet is turning off on it's own, first off, pray it isn't hardware related. Hopefully some hardware inside isn't failing on you. But to make sure it isn't software related, I would say use the factory images and do a fresh install. This will set anything that is out of wack straight. If its software related, it will fix it.
Cheers for the reply.
Do you mean a factory reset, and I will lose all my saved stuff?
I'm not very clued up tbh, and only ever update the Nexus when notified.
sparks7 said:
Cheers for the reply.
Do you mean a factory reset, and I will lose all my saved stuff?
I'm not very clued up tbh, and only ever update the Nexus when notified.
Click to expand...
Click to collapse
It's not just a simple factory reset that you do in the settings or recovery. It will wipe your device (Internal storage and all) but it wipes everything including all system files and reflashes everything back to the way you got it out of the box. If you had a software issue and sent it in to get fixed, they would most likely do this. Its safe if you read up on it and know what you are doing. Google gives us the factory images for this reason. Here is an article for instructions. Not used to the Nexus 10 forums so I don't know if they have a dedicated thread for this:
http://www.androidbeat.com/2013/11/flash-factory-image-nexus-device/
I'm sure there are some videos on YouTube explaining in depth on how to do it as well. You might want to watch them and get familiar with the process. It's not that hard once you have everything you need to do it. Just back up everything onto your computer, flash the images and put everything back onto your tablet when done.
Thanks very much. I'll have a read up on that and give it a go.
My tablet used to do that. I've had this tablet since I pre-ordered it on initial release (so it's old!) It would also freeze/reboot at times, especially using any browser, so I naturally thought it was a browser problem. But, it would also occasionally do as you describe, wouldn't turn on unless I did a hard reset - holding power button 15-20 seconds or so. I'm also rooted so I started trying different roms. Finally, I flashed the 10.18 release of AOKP. It's beautiful & runs perfect. I've not had ANY, not a single issue & have been running it since last October. I don't think I'll ever change anything from here on. That's just my personal experience.
Sent from my Nexus 10 using Tapatalk 2
Thanks for your help.
I'm going to properly read up on things before I try to resolve it. I don't want to make a mess of it