[Q] Screen "unplugged" after fall? - Galaxy S 5 Q&A, Help & Troubleshooting

Hello,
My wife dropped her Galaxy S5 this morning from waist height, face down on a wooden floor.
There is no apparent damage at all (no scratches on the screen or on the sides), but the screen was staying off after that.
The rest of the phone is still working fine.
I advised her to try applying a little bit of pressure on different parts of the screen as I thought it might have been "disconnected" or "unplugged" during the fall (not making contact anymore).
When she did, the screen turned on, but when she stops pressing on the screen, it turns off again (though sometimes, it stays on for a few minutes and she can use it normally).
Should we send it in for repair or is it easily fixable (applying a bit more pressure?).
Thanks in advance!

Related

Touch screen stopped working :-(((

Hi,
The touch screen part of my universal has ground to halt to the point that it won't work.
There doesn't appear to be any cracking and I don't recall dropping it or sitting on it.
I work a fair bit outside and can get quite a bit of dust and dirt in my pockets and am wondering if it could be due to dirt getting into the connect on the hinge.
Has any one else come across problems with the hinge?
I'm reasonably adept with a screwdriver - are there any things to watch out for when disassembling to check it over?
Hi..
If u can open with the Universal guide posted in the forum then try clean ing the connectors on the Right and Left of the Clamp Shell part with Iso Propyl Alcohol.
Before opeining you can try pressing mildly with yr fingers, at all the forur corners..it can start working..else do the above...
Hi,
OK, the screen seems to be working OK this morning, however I seem to be getting a sort of ghost effect where it appears as though the phone icon and the volume icons are getting pressed resulting in the volume controls and the phone/flight mode popup appearing on screen.
I guess it is all down to dirty connections.
Do you have a link to the thread about dismantling the hinge, I can't seem to find it.
Thanks.
re isopropal alchol
only use 99% alchol to clean contacts anything below that can cause corrosion on printed circut boards and contacts.
any progress yet.
mine stopped working today too.
but when i took off my screen protector, it worked for a while.. now its dead again.
I think the screen protectors may cause this problem, as I too had this problem with a screen protector; but when i took it off it would work and and off. I cleaned the screen up and after a few hours my screen was working again!
being in Australia I go to the beach allot. with my jasjar.
the sand gets stuck in the sides of the screen putting pressure on the screen and disabling any input. just a thought that it could be the same with u.
hope u sort it out, otherwise claim it on warrenty sooner than later.
The problem I have with the screen is that occasionally the touch screen side of things appears to stop working and also the the volume, wifi and phone dialogs keep on appearing as if I am pressing the relevant icons in the top bar.
I'm guessing some dirt has got into it somewhere or there is a loose connection, but am struggling to open up the screen's case to inspect it.
6680abhi said:
I think the screen protectors may cause this problem, as I too had this problem with a screen protector; but when i took it off it would work and and off. I cleaned the screen up and after a few hours my screen was working again!
Click to expand...
Click to collapse
i took off my screen protector and it worked an hour...
got home, prepared to go to the T-mobile store.. then cleaned my screen ( without protector ) with a small cloth and it was working again.. so weird..
lets wait and see what happens ..
It's not really that weird: If some dust, or something equally small gets between the screen and the plastic frame, it can put enough pressure on the screen, and so the touch screen takes it as a constant (or intermitent) input, invalidating any other action on the rest of the screen.
I just received my Aquapac waterproof (and sand/dustproof) to use my Jasjar hapilly in the beach! :lol:
oh so annoying, my volume sliders keep popping up now..., as if some one keeps tapping, cause when not in Land scape mode when i open the "START" menu. it scrolls down, the same input/tap as wher the volume is in Landscape mode
There must be something wrong ... my screen still isnt working properly
one possible solution for touch screen not working
guys.... although I dont need to register onto this portal and it took me 15 minutes to register (fault of my own) but I got so much relieved with the solution that it deserved 15 minutes of my effort ;-) I hope it helps someone...just like it did help me....
I own a P835 Asus mobile and from past 2-3 days was having problems - start menu continuously appearing and my taps not getting recognized. Since yesterday my screen suddenly stopped responding to any taps or scrolls altogether.... buttons were working fine but not the screen..... i spoke to the facilities centre this morning and was about to take it to the shop but due to my laziness...didn;t go.....
Thanks guys.... what you mentioned above is very correct.... it was just a tiny molecule of dust that the screen was interpreting as my input and finally refusing all my taps..... I just cleaned the screen and the speaker side with the mere stylus n things started working.... thanks a lot.... more than laziness was this worry cause I just bought this piece a month before....
so people...before takin it to the shop....try this one too.....huhhh.....

Problem with Shadow screen while sliding

Hey everyone,
Today after unplugging my Shadow, I slid the screen up (duh) to check my text inbox. Right as I pushed the screen up (only 1/4"-1/2" up from closed), the screen contrast decreased dramatically. I have been messing with this all day and it only happens within about a 1/2" area almost immediately above closed, but will move slightly up or down depending on how quickly the screen is slid in either direction. With the keypad completely out, this will completely go away, but several times now has remained low contrast with the keypad closed and the screen locked (screen lock has absolutely no effect to it). I have restarted and the phone still does this during boot-up. Anyone have any ideas? I'm really not looking forward to paying the $110 insurance claim fee for a 9-month old phone
Hey, i know exactly what you are talkin about, i had the same thing happen to my shadow. It turns out the the ribbon that connects from the wheel board(where the wheel is at) to the LCD cracks/breaks on the right side, and the part that sucks it only one or two lil lines that break and berely notice because t-mobile wouldn't take my phone through warranty and i didn't have insurance so i decided to take it apart myself, i ended up buying a shadow with a broken lcd and just replace the wheel board with the ribbon.
That's pretty much what I thought, turns out now that the home button doesn't work when the screen is shut and the screen is showing high contrast, and wifi just recently crapped out on me (after 20 restarts/pulling out battery, it might work for 5 minutes). I haven't abused this thing, WTF HTC???
Just call T-mobile. u can exchange your phone for new one. I already have 3rd one after having some problems with prev ones without spending a penny

*POSSIBLE* fix for Newton Rings

Okay, so lately my screen's becoming more and more out of alignment. I've basically had to use the black frame on the right hand side of the phone to click anything on the right that needed to be clicked.
Then last night my phone froze while rebooting, wouldn't show the boot animation, just the welcomehead image and froze there. Needless to say I thought something's up. Long story short I checked everything that there is to check and ended up having to hard-reset.
While flipping my phone around through all possible dimensions, i noticed the oily looking stain that is the well-known Newtons Rings problem.
I wasn't willing to be without my beloved Blackstone for a warranty repair and was about to jump on eBay to look for a replacement screen and digitizer, when I remembered something that fixed the touch screen in my old Sony Ericsson P900. So here's what I did that has so far fixed my newtons rings and returned the more soft-touch feel of the screen.
WARNING do the following at your own risk!!! I will not be held responsible for you killing your already dead, Newton Ringed screen
* First, be sure you have a screen protector on. I have a feeling that not having the protector on will damage the screen further.
* Grab your trusty $2 Bic cigarette lighter.
* Hold your phone on such an angle that the oily-looking Newtons Rings are visible. The right amount of light, from the right angle will show them up like the dog's proverbials.
* Ignite the lighter and hold it so the flame is lightly touching the area that has the problem.
--You won't see the rings disappear, more like they will start moving--
* Move the ignited lighter until you have moved, or removed, the oily looking problem areas.
EDIT 29-07-2010:
* Try not to hold the lighter too close for too long, otherwise you may end up needing a new screen protector
NOTE: I do NOT guarantee this will work for you, however, in my particular case, the rings appear to have gone, the screen is now once again soft to touch and the alignment seems MUCH better. It has now been approximately 12 hours since I did this, and so far, so good. All problems are still gone, no visible rings, and the screen is still far more responsive, almost like new.
Newton Rings
So did it fix the issue permanently?
Well, it sort of has succeeded. While my screen still has a huge patch of Newtons Rings (approximately an inch and a half long, by about three quarters of an inch across, they came back after about a month or two) the screen is still functioning, the "soft touch" I mentioned in my first post has nearly dicipated, but it still works. Every now and then the screen will act as if it's stuck down towards the bottom of the screen, but simply rubbing it with a cloth and some mild pressure (just like when I clean it) is enough to bring the screen back to working.
At the very least, it has given me time to save up for a new screen. But I won't be replacing it until such time as the next big change pops up in WM6.5 builds and I cook a new ROM. At this point I'll be completely disassmbling the whole phone for a thorough cleaning. While I'm at it I might as well replace the screen and keep the N.R one for a backup.
To put it simply, the screen is still working and I have no need to replace it as yet.
P.S I'm no longer using a screen protector, I don't care if it gets scratched up now, because it will be replaced, but not until it 100% needs it. I will however put a new screen protector on, if I have to do the lighter trick again.
Thanks Swarvey, got newton rings and helped remove the with the lighter, however i will hav to replace the screen protector.
Cool, glad to hear it wasn't just a once-off that it worked.
I never burned/melted my protector by doing it, but you might have different results with the much higher temperature you subjected yours to.
Keep us posted as to how well it works for you.
In fact I know a less dangerous way to eliminate those rings. I was exactly in the same situation with my HTC Touch HD. I just used some Scotch tapes on the screen, pull the screen to me , and with a lot of patience, everything as desapeared.
It works again !!
Satyan said:
Thanks Swarvey, got newton rings and helped remove the with the lighter, however i will hav to replace the screen protector.
Click to expand...
Click to collapse
Satyan, can you be more specific on how to do it....i have tried duct tape method at least 10 times and it has not worked....
1. how far shud i hold the lighter
2. how do i know, if its working - will the oily patch disaapeear as the area is heated
3. Is it confirmed that oily patch is completely gone n doesn;t return within 1-2 days
~

[Q] Screen crack and blackout after phone call

So my sister who also has an Aria dropper her phone and now there is a huge crack on the screen. She doesn't have insurance so she is trying to find an alternative way to fix it.
Simply replacing the screen would work, but another problem started happening when she cracked the screen. During a phone call, the screen will turn off, as it should, but when the call has ended, the screen stays off and the only way to turn it back on is to either pull out the battery and reboot the phone or to plug it into a charger.
Does anyone know how to solve this problem? Will replacing the screen fix the blackout issue? Or is this phone just trashed forever?
sounds like it destroyed the phone and the proximity sensor. i'm not sure if replacing the screen will fix this.
I actually had the exact same problem after dropping my phone during a call. I noticed that I didn't have to pull the battery to end the call if I held it up super-close to a really bright light (desk lamp, etc).
There were many times when I was on the street (in nyc), and had to find a bright light to hold it up to.
I dropped my Aria right on the corner with the ambient light sensor (in the upper right corner), which shattered the glass right in front of it.
Amazingly enough, after a few weeks, it started to get better and better - and now, nearly 4 months later (yea, i just deal with **** lol), it will hang up cals properly.
I'm actually working on replacing the screen right now, btw

Strange screen issue(can i fix it myself by disassembly)?

I dropped my nexus 6p without a case(slipped out of my hand) and now the screen blanks out sometimes irrespective of battery charge/ phone heat status. If i PUSH IN the phone on the center, the screen turns back on making me think it's a connector that loosened when i dropped the phone. Any advice?(the phone screen has also come out of the case slightly near the top - i saw that there are clips holding the screen in near the top).

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