[Q] Nexus stucked in Bootloop and is dead - Nexus 4 Q&A, Help & Troubleshooting

Hello,
i have the problem that my Nexus 4 got stucked while i was updating to 5.0.1 and now im only in Bootloop and cant do anything. My Data on the Phone is really important, I only need a method to safe them . But the second problem is that my Bootloader is locked and i dont have rooted my Phone, so is there any chance to safe the phone with any method?
Greets,
Durood

If you can define the procedure you followed for updating to Android 5.0.1, then I can think of something.

gautam.is.sharma said:
If you can define the procedure you followed for updating to Android 5.0.1, then I can think of something.
Click to expand...
Click to collapse
two weeks earlier, i updated to 5.0, worked just fine.
i followed the normal procedure. got a message from my phone that a new update is available, donwlowded it and then clicked on install. then it started installing and nothing more happend, after 5 hours it was still in process and the 4 dots were spinning.

any ideas?
i need my phone working asap

durood said:
any ideas?
i need my phone working asap
Click to expand...
Click to collapse
Well, your phone isn't dead but you might have to wipe your phone. I'd start with doing a factory reset in the stock recovery. That will wipe your device
Sent from my Nexus 9 using XDA Free mobile app

Go to stock recovery and you can trying wiping /cache first, and then reboot. If that does not work, go back and do a full wipe.
Did you use the toolkit? If so, this happens everytime for some reason. Your phone is not broken. Just give it some time after rebooting and should bring you to the setup menus.

Related

[Q] Totally Bricked!

I've tried everything with this thing and I haven't been getting any luck, I hope you guys can help me.
Here are the details:
Bought an unlocked T-Mobile Nexus 4 off Ebay Version 4.3
Tried to root it using this method: http://forum.xda-developers.com/showthread.php?t=2019273
I made a mistake around step 13 I think
It turns on, goes to the Google and unlock symbol, and just stays there. If I wait long enough it goes to the Nexus X, but it just stays there as well
I wiped the phone, wiped the chach, wiped everything I could to reboot it to factory settings, no luck
Any help would be appreciated, I know I probably messed up by trying to root it on a mac when it would have been straightforward to just do it with a toolkit on a PC.
Thanks!
1. Your phone is not bricked.
2. Flash the factory images.
3. Never use a toolkit.
Chromium_ said:
1. Your phone is not bricked.
2. Flash the factory images.
3. Never use a toolkit.
Click to expand...
Click to collapse
I'll give that a shot, thanks.
What method do you recommend to root?
armandobenitez said:
I'll give that a shot, thanks.
What method do you recommend to root?
Click to expand...
Click to collapse
Unlock bootloader > Flash TWRP (custom recovery) > Flash supersu binary or flash a custom rom via TWRP
A detailed guide that elaborates upon these steps is here.
armandobenitez said:
I've tried everything with this thing and I haven't been getting any luck, I hope you guys can help me.
Here are the details:
Bought an unlocked T-Mobile Nexus 4 off Ebay Version 4.3
Tried to root it using this method: http://forum.xda-developers.com/showthread.php?t=2019273
I made a mistake around step 13 I think
It turns on, goes to the Google and unlock symbol, and just stays there. If I wait long enough it goes to the Nexus X, but it just stays there as well
I wiped the phone, wiped the chach, wiped everything I could to reboot it to factory settings, no luck
Any help would be appreciated, I know I probably messed up by trying to root it on a mac when it would have been straightforward to just do it with a toolkit on a PC.
Thanks!
Click to expand...
Click to collapse
I had that once. I had to flash stock recovery with a tool kit and go in and factory reset. Unfortunately it quoted my SD card but I was able to boot up afterwards
Sent from my Nexus 4 using Tapatalk 4

Device wont boot

I just got my nexus today and i was willing to root it, so i followed this guide http://www.androidrootz.com/2012/11/how-to-root-nexus-4-on-windows.html?m=1 . Evrything went ok till i had to go to cwm, wipe data and reboot. But after that the device wouldnt boot anymore; its stuck ate that x logo. PLEASE HELP ME IM DESPERATE, IM ABOUT TO CRY
Xintorrim said:
I just got my nexus today and i was willing to root it, so i followed this guide http://www.androidrootz.com/2012/11/how-to-root-nexus-4-on-windows.html?m=1 . Evrything went ok till i had to go to cwm, wipe data and reboot. But after that the device wouldnt boot anymore; its stuck ate that x logo. PLEASE HELP ME IM DESPERATE, IM ABOUT TO CRY
Click to expand...
Click to collapse
did you wipe the system?
boot into fastboot, and flash stock image.
Yes that will help... What I've learned from my previous phone, i.e. Sony Ericsson Walkman W8 is never wipe data/ factory reset your phone until you have a ROM ready for it...!! I had the same issue with it but I could pull out the memory card and put a custom ROM into it... So then I flashed the ROM.. And had no problem booting! So... I downloaded a ROM for my nexus 4 before rooting it!!
Just shared my experience... Someone might benefit from it!
VikramW8 said:
Yes that will help... What I've learned from my previous phone, i.e. Sony Ericsson Walkman W8 is never wipe data/ factory reset your phone until you have a ROM ready for it...!! I had the same issue with it but I could pull out the memory card and put a custom ROM into it... So then I flashed the ROM.. And had no problem booting! So... I downloaded a ROM for my nexus 4 before rooting it!!
Just shared my experience... Someone might benefit from it!
Click to expand...
Click to collapse
Doing a factory reset doesn't affect the ROM.
Anyway, flash the factory system image and you'll be good.
Sent from my Nexus 4 using XDA Premium 4 mobile app
I'll certainly flash the stock image then. But whats the best way to do it? Is there any tutorial you recommend? Im a total noob with this device
Xintorrim said:
I just got my nexus today and i was willing to root it, so i followed this guide http://www.androidrootz.com/2012/11/how-to-root-nexus-4-on-windows.html?m=1 . Evrything went ok till i had to go to cwm, wipe data and reboot. But after that the device wouldnt boot anymore; its stuck ate that x logo. PLEASE HELP ME IM DESPERATE, IM ABOUT TO CRY
Click to expand...
Click to collapse
First of all dont panic! Nexus its not easy to brick.
Just concentrate and read carefully.
Check this tool here for easy rooting /flashing etc and follow all instructions.
http://forum.xda-developers.com/showthread.php?t=2015469
Sent from my NookColor using Tapatalk 4
I managed to successfully flash the factory image and now my device is working 100%. Thank you guys, love you.
korockinout13 said:
Doing a factory reset doesn't affect the ROM.
Anyway, flash the factory system image and you'll be good.
Sent from my Nexus 4 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Well it happended with my vwalkman. And also with my brother's xperia ion while rooting. I put CWM on it. And by mistake after the factory reset I rebooted the system and it got stuck on the sony logo... Even the recovery was gone... I had to fix it by pushing a custom kernel with a recovery in it.. Also it happened with my friend's htc explorer... It was stuck on the htc logo.. Cz he wiped the system after flashing the supersu file and then rebooted.. But he still had the recovery..! But that was fixed by simply inhaling a ROM!! I never posted this anywhere as I couldnt find any similar threads...

Stuck at google logo (bootloop) on 4.3-4.4 stock/ROMs

I searched all the internet and can't find any soliution to this.
Here are some examples (didn't find any of N4, but these are the same):
Some additional information:
It happens only on 4.3 or later (including 4.4 port) ROMs or stock OS.
It started when 4.3 came, i updated it officialy (my phone wasn't rooted/unlocked yet)
There were some times on 4.3 stock when it booted after half an hour, but I couldn't boot it again after next shutdown.
I can get to the recovery mode.
I tried to wipe everything, bring it back to factory state, but this thing still, happens. The only way I can use my phone is to have 4.2.2 ROMs/stock (I use cyanogenmod).
Any ideas on how to fix it?
EDIT: Solved by:
1. Flashing stock 4.2.2
2. Trying to officially update
3. Phone doesn't install the update, but goes to recovery instead?!?
4. Flashing official 4.3 with flash-all.bat
Man, you are lucky I saw this. This just happened to me today too and I freaked out. You need to download the radio from 4.2.2. Then manually fastboot install. Once you've done that everything works again and no more bootloop. I guess I accidentally wiped the firmware when installing 4.4. Anyways look for that and I promise you'll find it. I'll look for the post I found and post the link. I promise that's the issue.
I would recommend to download the toolkit and flash stock image. Make sure to backup all your files; it will wipe out everything.
Sent from my Nexus 4 using Tapatalk
nikeman513 said:
Man, you are lucky I saw this. This just happened to me today too and I freaked out. You need to download the radio from 4.2.2. Then manually fastboot install. Once you've done that everything works again and no more bootloop. I guess I accidentally wiped the firmware when installing 4.4. Anyways look for that and I promise you'll find it. I'll look for the post I found and post the link. I promise that's the issue.
Click to expand...
Click to collapse
Nope, doesn't work
badboy47 said:
I would recommend to download the toolkit and flash stock image. Make sure to backup all your files; it will wipe out everything.
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
This one doesn't work too
00Justas said:
This one doesn't work too
Click to expand...
Click to collapse
Does your baseband show "Unknown" in the phone settings?
I had the same problem some weeks ago. Fixed it by flashing the stock 4.3 image again and again. The 3rd time it worked.
Here is a photo of my Fastboot screen :crying:
https://www.dropbox.com/s/p5xdyftiv9ua0c3/IMG_20131103_223244.jpg
abaaaabbbb63 said:
Does your baseband show "Unknown" in the phone settings?
I had the same problem some weeks ago. Fixed it by flashing the stock 4.3 image again and again. The 3rd time it worked.
Click to expand...
Click to collapse
Hello,
thahts My first post/replay but i hope it will be fine.
I have the same problem for 2 day's now.
My baseband is: M9615A-CEFWMAZM-2.0.1700.84
I've flashed the stock 4.2.2 and 4.3 with Wug's toolkit http://forum.xda-developers.com/showthread.php?t=2015469&page=94 sevral time's and it did't work
Now i'm stuck on the X logo after Google boot...
Any idea's how to get Nexus back to work ???
!!!!!! I DID IT !!!!!! :victory::victory::victory:
I just got to work My Nexus after following this steps: http://forum.xda-developers.com/showthread.php?t=2010312
IMPORTENT - please follow the instructions writen in RED color as a NOTE after flashing stock. It starts like that: "Note that some users indicate that they can't get past the X on boot...."
PS
Now back to customizing My Nexus
barteekn said:
Here is a photo of my Fastboot screen :crying:
https://www.dropbox.com/s/p5xdyftiv9ua0c3/IMG_20131103_223244.jpg
Hello,
thahts My first post/replay but i hope it will be fine.
I have the same problem for 2 day's now.
My baseband is: M9615A-CEFWMAZM-2.0.1700.84
I've flashed the stock 4.2.2 and 4.3 with Wug's toolkit http://forum.xda-developers.com/showthread.php?t=2015469&page=94 sevral time's and it did't work
Now i'm stuck on the X logo after Google boot...
Any idea's how to get Nexus back to work ???
Click to expand...
Click to collapse
use the guide "ubrick your nexus 4 as long you can get in the bootloader" it reformats everything in download mode or something like dat.
abaaaabbbb63 said:
Does your baseband show "Unknown" in the phone settings?
I had the same problem some weeks ago. Fixed it by flashing the stock 4.3 image again and again. The 3rd time it worked.
Click to expand...
Click to collapse
No, it shows the one I flash. Did you flash using flash-all.bat or in recovery or using adb, and which one jwr666y or jwr66v?
00Justas said:
Did you flash using flash-all.bat or in recovery or using adb?
Click to expand...
Click to collapse
Flash-all.bat. The other way is through Fastboot. You can't install images through adb or recovery directly.
opssemnik said:
use the guide "ubrick your nexus 4 as long you can get in the bootloader" it reformats everything in download mode or something like dat.
Click to expand...
Click to collapse
If you are talking about this, tried, didn't work.
abaaaabbbb63 said:
Flash-all.bat. The other way is through Fastboot. You can't install images through adb or recovery directly.
Click to expand...
Click to collapse
After many re-installs still not working...
EDIT: Working

Deadliest bootloop ever. Nothing seems to fix it.

I recently fixed an infamous bootloop i had by letting the battery die 100% (yeah I know it is bad), and then it booted. Well i went to flash a new rom and it never rebooted. I then went to flash stock from google. Still a bootloop. tried like 3 roms, still a loop. I then tried the killing my battery thing. Still a loop. Please, i know the phone isn't hard bricked, is there anything else i can do to boot it other than just flashing stock and factory resetting. Thanks.
Another thing, when i try to flash 4.2.2 the phone doesn't go to the boot logo.
Anybody? I need to fix this phone soon.
Wrong thread sorry
YFBanana said:
Anybody? I need to fix this phone soon.
Click to expand...
Click to collapse
Fastboot flash the factory image. Then boot into the stock recovery and do a factory reset.
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Fastboot flash the factory image. Then boot into the stock recovery and do a factory reset.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
unfortunately that doesn't work, i have tried it many times.
YFBanana said:
unfortunately that doesn't work, i have tried it many times.
Click to expand...
Click to collapse
Then you have an issue with your device. What happens if you lock the bootloader and then reboot? Does it stay locked or is it still unlocked?
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Then you have an issue with your device. What happens if you lock the bootloader and then reboot? Does it stay locked or is it still unlocked?
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
It stays locked. I am guessing thats a good thing?
YFBanana said:
It stays locked. I am guessing thats a good thing?
Click to expand...
Click to collapse
Yep, if it didn't your emmc flash memory would be bad. I'd try re-downloading the factory image and trying again. Are you using the flash-all.bat to flash? You might try flashing all the components separately and see if any of them fail.
Sent from my Nexus 5 using XDA Free mobile app
You flashed stock firmware and it didn't work? What did it do when you flashed it?
Sent from my Moto G running Carbon ROM 4.4.4
jd1639 said:
Yep, if it didn't your emmc flash memory would be bad. I'd try re-downloading the factory image and trying again. Are you using the flash-all.bat to flash? You might try flashing all the components separately and see if any of them fail.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
None of the flashes failed. I have tried redownloading and i have also checked the md5's, so i dont think that would be it. I have also tried reformatting through twrp, and then flashing stock. Still nothing.
flashing 4.4.4 separately got me on the starting apps step, but that seems to be the place where it gets stuck.
I need to decide if i wanna take another month trying to fix the nexus 4 or just get the nexus 5. Nothing is working and i think i should just leave it now. But at the same time, i just wanna fix it so i don't have to spend money on a new phone. I have run out of things to try and revive the phone so i don't know what to do anymore.
YFBanana said:
I need to decide if i wanna take another month trying to fix the nexus 4 or just get the nexus 5. Nothing is working and i think i should just leave it now. But at the same time, i just wanna fix it so i don't have to spend money on a new phone. I have run out of things to try and revive the phone so i don't know what to do anymore.
Click to expand...
Click to collapse
so now you can boot to 4.4.4 ROM but your phone stuck at the "Starting apps" box rite?
groovepeppy said:
so now you can boot to the ROM? but never pass the "Starting apps"?
Click to expand...
Click to collapse
I think it was just the order i flashed the img files that made it go to that point, but i am pretty sure starting apps is where it gets stuck every time.
YFBanana said:
I think it was just the order i flashed the img files that made it go to that point, but i am pretty sure starting apps is where it gets stuck every time.
Click to expand...
Click to collapse
You can fastboot your phone i believe, you should try [HOW-TO] How to flash a factory image / return to stock / unlock / root #
Start from point C
I hope you haven't tried it yet
groovepeppy said:
You can fastboot your phone i believe, you should try [HOW-TO] How to flash a factory image / return to stock / unlock / root #
Start from point C
I hope you haven't tried it yet
Click to expand...
Click to collapse
I have tried it. Still no boot.
YFBanana said:
I have tried it. Still no boot.
Click to expand...
Click to collapse
there's must be a way cause you can boot on 4.4.4 but unfortunately i'm not that good in these kind of problems
but i hope you can find the cure soon
You can obviously get into flashboot, have you tried booting the latest twrp, wiping /system /data /cache and sideloading something different, like Paranoid Android?
Bootloop fix
First thing is that you have use Wug's Tool and flash the 4.3 stock image. In the Wug's tool select the option 'SOFT BRICK or BOOTLOOP' option and then flash the stock image in the fastboot mode. Definitely, I hope the phone will launch without any problem. The same problem I had faced with my nexus 4 and I flash the 4.3 stock image with the help of Wug's tool. Try it I hope it will fix the problem.

[Q] Nexus 4 - Android 5.1 update installation error

Hi all ,
I got a notification that the 5.1 update is available in my phone. I pressed download and afterwards install, but when the phone reboots to install the update, after 3-4 seconds it just says "Error!" and nothing more.
Has anybody experienced this?
My phone has stock 5.0.1 and it's rooted.
Any help will be highly appreciated.
yugi_oh said:
Hi all ,
I got a notification that the 5.1 update is available in my phone. I pressed download and afterwards install, but when the phone reboots to install the update, after 3-4 seconds it just says "Error!" and nothing more.
Has anybody experienced this?
My phone has stock 5.0.1 and it's rooted.
Any help will be highly appreciated.
Click to expand...
Click to collapse
I have a nexus devices 4 5 and 7 and ran into this problem..... so went to SkipSoft,net and downloaded their Android toolkit and used that to update to 5.1 Go check it out
yugi_oh said:
Hi all ,
I got a notification that the 5.1 update is available in my phone. I pressed download and afterwards install, but when the phone reboots to install the update, after 3-4 seconds it just says "Error!" and nothing more.
Has anybody experienced this?
My phone has stock 5.0.1 and it's rooted.
Any help will be highly appreciated.
Click to expand...
Click to collapse
You can't be rooted. You have to be 100% stock system, kernel, and recovery for the ota to work.
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
You have to be 100% stock system, kernel, and recovery for the ota to work.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Does that include the bootloader? must it be locked?
Nexus Root Toolkit solved my problem.
yugi_oh said:
Nexus Root Toolkit solved my problem.
Click to expand...
Click to collapse
I encountered the same problem. But my nexus 4 is not rooted and is of Android 5.0.1. Please help
ivanjustin said:
I encountered the same problem. But my nexus 4 is not rooted and is of Android 5.0.1. Please help
Click to expand...
Click to collapse
Download it from here. Install the driver using the instruction in the same link. Then connect your phone in debugging mode. Consider the "backup" as well. you can backup your phone in the program(nexus root toolkit). Though, during the procedure, the program asked me if I want to preserve my data, and I said yes and there was no need to restore the backup (however it says that it might not work sometimes , so you should consider the backup).
select "Flash Stock+Unroot" in the program and select the andoird 5.1 from the list.
After it's done, let the phone boot up and then select root in the program. It will restart your phone couple of times and finally you'll have Android 5.1 rooted.
In my case, this did the trick: aaronhastings.me/updating-to-android-5-1-0-on-rooted-nexus-5
I hope it will help you, too.
Regards.

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