Upon looking for a similar thread, I couldn't find one that mentioned the problems I will be discussing here.
If you know of a thread which relates to this problem, please let me know so I can take this one down.
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Recently I purchased a Galaxy S4, which according to the seller is a model GT-I9500.
Under Settings > More > About Device
The phone reveals its model number to be GT-I9500
Android Version: 4.4.2
Baseband Version: I9500UBUFNC1
Initially I attempted to flash CWM using Heimdall, and the flash appeared successful, however when attempting to boot into recovery the phone froze.
This is when I started to suspect my phones legitimacy.
Upon booting into download mode to re-attempt the flashing of CWM, I noticed the phone details up the top left hand corner of the screen.
As follows:
ODIN MODE:
PRODUCT NAME: SGH-I337M
CURRENT BINARY: CUSTOM
SYSTEM STATUS: OFFICIAL
After another unsuccessful re-attempt at flashing CWM for an I9500, I downloaded the CWM image for an SGH-I337M model.
And upon flashing this version of CWM, my phone successfully booted into recovery.
From recovery, I factory reset the device.
During the initial boot after factory reset, everything was Chinese, and several Chinese applications where initialized.
Ultimately, I would like to know whether or not I should raise this as an issue with the seller.
Was the wrong phone issued?
Or have I been sold the wrong phone intentionally?
You should speak/discuss it with the seller coz this seems a refurbished device.
try cpu-z make sure that you phone get the same specification of the real S4 I9500. check GSMArena.com
If it's different you should discuss it with the seller
Related
Hello all,
I, like several others I've found while Googling the issue, have a problem with my Galaxy S4 and its USB port. The phone is not recognized when I plug it into my PC via USB (I have tried several USB cables already). Also, it does not charge properly when I plug it into the wall charger. I've tried the original S4 charger that came with it as well as several other chargers. As with other reports I've seen, the phone does seem to charge, albeit very slowly, when I plug it in while it's off. However, it shows the charging battery image briefly, then it goes blank, vibrates and shows it again.
I've had a similar problem with my Galaxy S2 in the past which was corrected by replacing the USB port and ribbon cable. It was quite simple, but I had to buy a couple of different version of this same part as some versions of the component seemed to affect the quality of reception. Since my S4 is still under warranty, I would like to avoid having to do this myself and get Samsung to do it for me, through official channels. However, my experience with my S2 showed me that Samsung is quite sensitive to devices whose software have been "tampered" with. They refused to repair my S2 because it had been rooted (they were able to tell this, even though I had unrooted it).
I had previously rooted my S4 and had installed a custom recovery. After this, the splash screen upon turning it on would say "Custom". I used "Triangle Away" to remove the "Custom" warning. I then unrooted my S4 (perhaps prematurely?) and did a factory reset. Here are some details about my device:
~~~~~~~~~~~~~~~~~~~~~~~~~~
Model: Samsung Galaxy S4 AT&T
Model number: Samsung SGH-I337
Android version: 4.2.2
Baseband: I337UCUAMDB
Kernel version: 3.4.0-440216 / [email protected]#1 / Tue Apr 9 23:47:02 KST 2013
Build number: JDQ39.I337UCUAMDB
SELinux status: Permissive
~~~~~~~~~~~~~~~~~~~~~~~~~~
Here is what appears on the Recovery screen:
~~~~~~~~~~~~~~~~~~~~~~~~~~
The regular options (3e)
# MANUAL MODE #
-- Appling Multi-CSC...
Applied the CSC-code : ATT
Successfully applied mutli-CSC.
An Android with its front panel open and a red triangle with exclamation point in it.
~~~~~~~~~~~~~~~~~~~~~~~~~~
Here is what I see in Bootloader mode:
~~~~~~~~~~~~~~~~~~~~~~~~~~
ODIN Mode
Product Name: SGH-I337
Current Binary: Samsung Official
CSB-OEM_Config_LSB: 0x30
Write Protection: Enable
~~~~~~~~~~~~~~~~~~~~~~~~~~
I really want to make sure that Samsung does not refuse my repair again. The only odd thing is that whenever I try to perform a Software Update, I get an "Update Interrupted" message. I would like to do a complete restore to stock firmware, but it is quite difficult since I do not have access to USB for ODIN or ADB. I can transfer files to my SD card, but I no longer have root.
My questions are twofold: 1) is there any reason Samsung would refuse my repair with the device is it is described above (is there any other way they can see that it has been rooted/modified in the past)? 2) Is there any way to recover the original firmware without access to a USB port?
I apologize for the extremely long post, but thank you in advance for any help anyone can provide!
Regards,
Domenico
dhomas said:
My questions are twofold: 1) is there any reason Samsung would refuse my repair with the device is it is described above (is there any other way they can see that it has been rooted/modified in the past)? 2) Is there any way to recover the original firmware without access to a USB port?
Click to expand...
Click to collapse
Well, it's been about a week and I've received no response, other than a 1 star rating with no explanation (thanks for that, very helpful). I've decided to bite the bullet and send in the phone as-is. I hope they don't refuse to service it!
I think you will be fine. If you have a stock rom and a stock recovery and your counter is reset, then there is not much more you can do.
/edit
Wat does "settings>about device" say? Does it say custom? If so, you can try to flash a stock rom with Mobile Odin. You have to search for instruction because i've never done it. Also try to flash a stock rom without Knox.
Lennyz1988 said:
I think you will be fine. If you have a stock rom and a stock recovery and your counter is reset, then there is not much more you can do.
/edit
Wat does "settings>about device" say? Does it say custom? If so, you can try to flash a stock rom with Mobile Odin. You have to search for instruction because i've never done it. Also try to flash a stock rom without Knox.
Click to expand...
Click to collapse
Thanks for responding, Lennyz1988!
I checked About Device and it doesn't say "Custom" anywhere. Under "Device Status", it shows "Official".
The only thing that bothers me is the fact that it always says "Upgrade Interrupted" when I try to run a software update. In any case, thanks for reassuring me. In the future, I'll look into Mobile Odin. Sounds interesting, even if I have a functional USB port!
Hi, I'm having a strange problem on my new sm-g900f. I wanna root and put a custom rom on it so first thing I tried to do is install a custom recovery. The problem is I cannot boot in recovery after flashing it with Odin by holding vol up+home+power. The blue message with booting recovery appears but after a few seconds, the phone vibrates once, a flicker appears on screen for a fraction of a second then it re-boots normally to the os. I tried twrp, phillz and even tried going back to stock recovery (found here) but everytime it's the same thing. I even tried to not tick the auto-reboot in odin, pulling the battery after flashing, waiting 20 seconds and then booting directly to recovery but it does the same thing.
The phone seems to work normally otherwise, download mode works fine too. It's like recovery mode is throwing an error or something the instant it starts and then the phone starts normally.
Anyone has any idea on what else I could try? I really want a custom rom, or at least root but at this point I'm kinda scared to move on if recovery is completely unusable. Knox seems to have been triggered so I don't think i can return the phone anymore. I guess I could directly flash a custom rom via odin, but most of them seem to only have installers for recovery.
Thanks
I think that your recovery partition is completely messed up.
Try to flash a PIT file...
Enviado desde mi SM-G935F mediante Tapatalk
Update: I found the problem, or at least part of it. Apparently the model of the phone is not what it claims. In the about screen and on the label behind the battery it says g900f, but I noticed in the download mode under model it said g9006V, the chinese model. So I managed to find an cwm for this model and after flashing it worked. Rooting with supersu also worked.
But I don't know what to make of this. Is the model really g9006V? Everything about the stock ROM currently installed seems to be standard, everything works including 4g, gapps you name it. Also I bought the phone from an official store so it's not some counterfeit model or something. If I try to flash a rom for g900f like AllianceROM could I brick it?
Im not allowed to post a screenshot, but on the about page it says:
Model NO: SM-G900F
Baseband:G900FXXU1P0OEC
Build NO:LRX21T.G900FXXU1P0OEC
Android Version:5.0
Kernel:3.4.0-4884557 [email protected] #1
Download mode is correct, everything else can be changed / faked
Many phones are faked to look like G900F
I have been trawling the internet for literally hours.
This is my final hope before I get really desperate with this device.
I bought a Samsung Galaxy Edge+ online as a demo unit so I could use it as a glorified tablet,
since it was a demo unit it had demo software which I tried to remove using the 5444 password
trick on the retail software to no avail. So I decided to root the phone using Odin and the
SM-G928 F/I/C/K/S software as i couldn't find the particular software for this phone anywhere.
This worked but every time I booted the phone it would give me the 'KERNEL IS NOT SEANDROID ENFORCING'
on the top left of the device which I promptly ignored and continued to use the device, I downloaded
root check which said my device was rooted and then I downloaded system app uninstaller to try remove all the trial
software, which unfortunately didn't work. I then attempted a hard reset, which also didn't work and just
rebooted the device, finally i decided to download Flashify and TWRP recovery to try and delete the trial software
from there. At this point I was just messing around with the phone when I noticed a thread that said i needed
titanium backup to fully delete the software, so i rebooted the phone and it has been stuck on the bootup screen
ever since, I have tried several methods to get it to work including re-flashing the software onto it,
(the SM-G928F one I mean) but i simply cannot find the correct one for my device.
Any help would be greatly appreciated :good::good::good::good:
The device is running 5.1.1
I am not sure of the kernel or anything like that as I am quite noobish.
re: phone issues
MeMyPhoneAndI said:
I have been trawling the internet for literally hours.
This is my final hope before I get really desperate with this device.
I bought a Samsung Galaxy Edge+ online as a demo unit so I could use it as a glorified tablet,
since it was a demo unit it had demo software which I tried to remove using the 5444 password
trick on the retail software to no avail. So I decided to root the phone using Odin and the
SM-G928 F/I/C/K/S software as i couldn't find the particular software for this phone anywhere.
This worked but every time I booted the phone it would give me the 'KERNEL IS NOT SEANDROID ENFORCING'
on the top left of the device which I promptly ignored and continued to use the device, I downloaded
root check which said my device was rooted and then I downloaded system app uninstaller to try remove all the trial
software, which unfortunately didn't work. I then attempted a hard reset, which also didn't work and just
rebooted the device, finally i decided to download Flashify and TWRP recovery to try and delete the trial software
from there. At this point I was just messing around with the phone when I noticed a thread that said i needed
titanium backup to fully delete the software, so i rebooted the phone and it has been stuck on the bootup screen
ever since, I have tried several methods to get it to work including re-flashing the software onto it,
(the SM-G928F one I mean) but i simply cannot find the correct one for my device.
Any help would be greatly appreciated :good::good::good::good:
The device is running 5.1.1
I am not sure of the kernel or anything like that as I am quite noobish.
Click to expand...
Click to collapse
First thing to do is to get into STOCK recovery and do a "Factory Data Reset"
or you can boot the phone up and go into "Settings>Backup and Reset" and
select "Factory data reset".
After doing that odin flash the proper S6 Edge+ Lollipop 5.1.1 or the new Marshmallow 6.0 firmware.
You can see the exact model of your G928 phone by going into settings and scroll down to "about"
there you will find the specific model of your phone.
Be sure to ONLY odin flash the correct firmware for your phone's model.
Once you do all the above you will no longer see:
'KERNEL IS NOT SEANDROID ENFORCING'
The only reason you see that is because the phone is rooted.
After odin flashing the proper firmware your phone will no longer be rooted
unless you root the phone again.
Good luck,
Have a great day!
Misterjunky said:
First thing to do is to get into STOCK recovery and do a "Factory Data Reset"
or you can boot the phone up and go into "Settings>Backup and Reset" and
select "Factory data reset".
After doing that odin flash the proper S6 Edge+ Lollipop 5.1.1 or the new Marshmallow 6.0 firmware.
You can see the exact model of your G928 phone by going into settings and scroll down to "about"
there you will find the specific model of your phone.
Be sure to ONLY odin flash the correct firmware for your phone's model.
Once you do all the above you will no longer see:
'KERNEL IS NOT SEANDROID ENFORCING'
The only reason you see that is because the phone is rooted.
After odin flashing the proper firmware your phone will no longer be rooted
unless you root the phone again.
Good luck,
Have a great day!
Click to expand...
Click to collapse
I can't boot the phone up, if I could I would, I can't find the software for this particular model, which is aforementioned SM-G928X,
If you could help me with that, I would appreciate it. The phone is stuck on the Saumsung boot up, it doesn't actually boot up into
the lock screen so I can't do anything with it, if you could help me with link to the SM-G928X firmware that I could use in ODIN
that would be greatly appreciated cause the phone is a paper weight at this point.
I had a moment of madness and decided to do what you said anyway, and I can't factory reset the phone from the recovery menu as it says
its due to security policies or something of that nature, which again I mentioned in the initial thread.
Also to clarify, I can't flash my own firmware because I can't find the firmware anywhere on the internet.
re: firmwares
MeMyPhoneAndI said:
I can't boot the phone up, if I could I would, I can't find the software for this particular model, which is aforementioned SM-G928X,
If you could help me with that, I would appreciate it. The phone is stuck on the Saumsung boot up, it doesn't actually boot up into
the lock screen so I can't do anything with it, if you could help me with link to the SM-G928X firmware that I could use in ODIN
that would be greatly appreciated cause the phone is a paper weight at this point.
I had a moment of madness and decided to do what you said anyway, and I can't factory reset the phone from the recovery menu as it says
its due to security policies or something of that nature, which again I mentioned in the initial thread.
Also to clarify, I can't flash my own firmware because I can't find the firmware anywhere on the internet.
Click to expand...
Click to collapse
I have done a bit of research on your G928X device and I think you are in luck.
Check out this link carefully http://pdadb.net/index.php?m=specs&id=8759&c=samsung_sm-g928x_galaxy_s6_edgeplus_lte-a_samsung_zen
and you will see that the firmware in your phone is identical to many other G928 firmwares as you will see in that link.
Odin flashing any of the ZEN firmwares in that link cannot brick your phone, the worse thing that can happen is that it will not
work. (just like it's not working for you right now).
I would go a head and odin flash the S6 Edge+ G928T firmware which is also the ZEN baseband firmware, there are many S6 Edge+ phones
using the exact same firmware. All Samsung S6 Edge+ firmwares contain the modem but not all of them will be compatible with your
carrier but at least you will be able to boot your phone normally without getting stuck on boot screen or bootlooping to start with.
You can get the G928T firmware from http://sammobile.com OR
https://www.androidfilehost.com/?fid=24499762636004597 (fast download)
Good luck,
Have a great day!
Hello my friends,
Today i'm using my Samsung Galaxy S4 when he turn's off for no apparent reason and did not start more. When i use the combination keys to enter in recovery, he show "Kernel is not Seandroid". I use this method to try solve this but don't result nothing https://www.youtube.com/watch?v=cyCileqUVFQ.
I have try too change the recovery and install a cyanogenmod room but when i try go to the recovery have the same problem.
Any idea? :crying:
1. Model Number: i9505
2. Android Version: 5.0.1
3. Firmware Version: i can't enter in the android
4. Service Provider: Unlocked
5. Country: Portugal
6. Is the phone rooted? Yes
7. Is a custom ROM installed? No, Samsung Stock rom
Additional data needed. Please post the following information to the best of your ability, as I'm aware your device isn't working properly.
1. Model Number
2. Android Version, found by going to Settings > More > About device.
3. Firmware Version (AP, CP, CSC), found by dialing *#1234# in the dialer or by installing Phone Info from the Play Store and running it.
4. Service Provider
5. Country
6. Is the phone rooted? (Yes/No)
7. Is a custom ROM installed? (Yes/No, and the name of the ROM)
1. Model Number: i9505
2. Android Version: 5.0.1
3. Firmware Version: i can't enter in the android
4. Service Provider: Unlocked
5. Country: Portugal
6. Is the phone rooted? Yes
7. Is a custom ROM installed? No, Samsung Stock rom
Have you attempted to install a stock ROM using Odin? You'll lose all your data but you'll be able to start fresh.
Strephon Alkhalikoi said:
Have you attempted to install a stock ROM using Odin? You'll lose all your data but you'll be able to start fresh.
Click to expand...
Click to collapse
Thank you for your answer. I have done that yes, but the phone, don't start android, continue frezing in the Samsung logo. When i put the phone charging only apear the battery but the image don't charge. Don't enter on the recovery too, is looping restarting.
FibSpace said:
Thank you for your answer. I have done that yes, but the phone, don't start android, continue frezing in the Samsung logo. When i put the phone charging only apear the battery but the image don't charge. Don't enter on the recovery too, is looping restarting.
Click to expand...
Click to collapse
That's bad. From your description it appears the 16GB storage chip has gone belly up. This isn't something software can fix, so you might want to look into service options.
Oh no New board probably?
hello, i just bought a used note 4 (SM-N910F) today.
And when i went into the download mode to install latest stock firmware using Odin, i found that the product name is wrongly listed as SM-N910T3.
Eventhough the phone is shown as N910F on the box and in the settings menu too.
Anyways, i still went ahead and tried to put the latest firmware of n910f into it using odin and i got the error message - emmc write fail aboot.
I then came out of it and tried to factory reset it from the settings menu which then took me to the recovery menu for some reason instead and showed me various options including wipe factory data reset.
And below that i was getting this error message in red that "dm-verity verification failed"
I still went ahead and performed the wipe, during which i got the error message "e failed to mount/preload (no such file or directory".
After that i rebooted the phone and thankfully after waiting for 15+mins it booted up and seemed to have reset the phone.
But now I'm pretty sure the earlier owner messed up n installed the wrong firmware for it besides rooting it (as shown by the knox trip count).
So my question is, how do i install the correct firmware for it?
thanks for any help.. will be greatly appreciated.
A.Ahmed79 said:
hello, i just bought a used note 4 (SM-N910F) today.
And when i went into the download mode to install latest stock firmware using Odin, i found that the product name is wrongly listed as SM-N910T3.
Eventhough the phone is shown as N910F on the box and in the settings menu too.
Anyways, i still went ahead and tried to put the latest firmware of n910f into it using odin and i got the error message - emmc write fail aboot.
I then came out of it and tried to factory reset it from the settings menu which then took me to the recovery menu for some reason instead and showed me various options including wipe factory data reset.
And below that i was getting this error message in red that "dm-verity verification failed"
I still went ahead and performed the wipe, during which i got the error message "e failed to mount/preload (no such file or directory".
After that i rebooted the phone and thankfully after waiting for 15+mins it booted up and seemed to have reset the phone.
But now I'm pretty sure the earlier owner messed up n installed the wrong firmware for it besides rooting it (as shown by the knox trip count).
So my question is, how do i install the correct firmware for it?
thanks for any help.. will be greatly appreciated.
Click to expand...
Click to collapse
Your original model is SM-N910T3 thats Tmobile note 4 usa model not the N910F European model.
Your original.model is shown correct in download mode that's your motherboard model.
Probably its refurbished device with Modified software and box and sticker behind the battery just for looks like N910F international model because N910F has more value in market.
I personally had same experience before as you i bought N910F online and i found it was N910P sprint usa model in download mode.
Dont try to flash any N910F firmware your device may end up hard brick and completly useless
you can flash N910T3 firmware it will flash without errors.
Trex888 said:
Your original model is SM-N910T3 thats Tmobile note 4 usa model not the N910F European model.
Your original.model is shown correct in download mode that's your motherboard model.
Probably its refurbished device with Modified software just for looks like N910F international model because N910F has more value in market.
Dont try to flash any N910F firmware your device may end up hard brick and completly useless
you can flash N910T3 firmware it will flash without errors.
Click to expand...
Click to collapse
ok thanks alot, i'll try to download a N910T3 firmware and retry and update here again.