[Q] Sound auto turn off - Galaxy S 4 Q&A, Help & Troubleshooting

I am a new user to s4. Model i9506. On stock 4.4.2. I notice when I enter the menu, all my sound will turn off as the volume off icon on the notification bar will appear. It goes back to normal once I exit the menu. I'd this a normal behavior?

scpion said:
I am a new user to s4. Model i9506. On stock 4.4.2. I notice when I enter the menu, all my sound will turn off as the volume off icon on the notification bar will appear. It goes back to normal once I exit the menu. I'd this a normal behavior?
Click to expand...
Click to collapse
1. Update your phone to the latest firmware available via OTA.
2. Factory reset your phone:
- Backup your data first.
- Pic attached.

?? That sound like what a Samsung technical helpline would say...
Factory reset? Is there really a need? I am new to s4 but not new to android. Assuming that this is not a normal behavior..

scpion said:
?? That sound like what a Samsung technical helpline would say...
Factory reset? Is there really a need? I am new to s4 but not new to android. Assuming that this is not a normal behavior..
Click to expand...
Click to collapse
I will love work for Samsung but it's not the case . Factory reset is a simple thing that can solve your problem and you don't lose nothing for try. Are you agree with me? :highfive:

Lol. 100% agree. I did and that did solved the problem. Lucky there's nothing much on it. Thanks dude.

Related

s4 has absolutely no sound.. please help urgently

i had flashed google edition rom by jamal. it was working fine, but after a couple of hours later problem started with sound, that music stops playing sound. thwn restarting the phone brought the sound back. This repeated a few times and sound has gone completely, means no media sounds, no notification sounds, no sound in call. absoulutely no sound. i had even flashed stock 4.3 rom. that too didn't help. what can i do now??:crying:
phone app is extremely slow too
solved...!!!!
illikkalshahid said:
i had flashed google edition rom by jamal. it was working fine, but after a couple of hours later problem started with sound, that music stops playing sound. thwn restarting the phone brought the sound back. This repeated a few times and sound has gone completely, means no media sounds, no notification sounds, no sound in call. absoulutely no sound. i had even flashed stock 4.3 rom. that too didn't help. what can i do now??:crying:
phone app is extremely slow too
Click to expand...
Click to collapse
wiping cache helped, but after rebooting soung gone again..
what the hell... you mean it's coming and going !? I think you have hw issue .... did you get that baby wet ?
Or if it only the songs , check the media volume status
Sent from my brain
smep said:
what the hell... you mean it's coming and going !? I think you have hw issue .... did you get that baby wet ?
Or if it only the songs , check the media volume status
Sent from my brain
Click to expand...
Click to collapse
hardware problem?? if i wipe cache partition and restart, i get the sound in notifications and calls, but when i try to play music, all sound is gone, even from the calls.. pls help me.. also, i can take photos with camera, but cannot record video(if i press record button, hangs for some time and going back to camera UI)..
illikkalshahid said:
hardware problem?? if i wipe cache partition and restart, i get the sound in notifications and calls, but when i try to play music, all sound is gone, even from the calls.. pls help me.. also, i can take photos with camera, but cannot record video(if i press record button, hangs for some time and going back to camera UI)..
Click to expand...
Click to collapse
#1234# to check software version of phone and pls make us a screenshot (button power+button home)
Joku1981 said:
#1234# to check software version of phone and pls make us a screenshot (button power+button home)
Click to expand...
Click to collapse
attatched
I am almost sure wipe data & factory reset and reinstall rom will solve the problem
Dont forget to backup your data first
Sent from dish washer
smep said:
I am almost sure wipe data & factory reset and reinstall rom will solve the problem
Dont forget to backup your data first
Sent from dish washer
Click to expand...
Click to collapse
i have already did it all.. but didn't help
Ok maybe its module driver issue ,,,, reinstall or update kernal
Sent from dish washer
smep said:
Ok maybe its module driver issue ,,,, reinstall or update kernal
Sent from dish washer
Click to expand...
Click to collapse
how to do that??
illikkalshahid said:
how to do that??
Click to expand...
Click to collapse
One thing u can do is:
Make a Backup of ur Internal Memory card
From your home screen press the apps icon in the lower right corner.
Find and press the settings icon.
In the upper end of the screen press the accounts tab.
in the bottom of the next screen press the Backup and reset button.
Press the factory data reset.
Read the info on your cell phone screen and hit Reset device.
EDIT: Install Kies 3 and conect it to ur phone. Make us a screenshot too for address the problem at different points
Joku1981 said:
One thing u can do is:
Make a Backup of ur Internal Memory card
From your home screen press the apps icon in the lower right corner.
Find and press the settings icon.
In the upper end of the screen press the accounts tab.
in the bottom of the next screen press the Backup and reset button.
Press the factory data reset.
Read the info on your cell phone screen and hit Reset device.
Click to expand...
Click to collapse
i did it all , but no change.. i really don't know what to do now? is it becuase i jumped from MJ5 to 4.4.2??
i lost sound while i am on 4.4.2 but then i went back to 4.3 MJ5... nothing seems work though
illikkalshahid said:
i did it all , but no change.. i really don't know what to do now? is it becuase i jumped from MJ5 to 4.4.2??
i lost sound while i am on 4.4.2 but then i went back to 4.3 MJ5... nothing seems work though
Click to expand...
Click to collapse
Try to disable KNOX -> HERE (Removing/Uninstalling KNOX Without Root)
Joku1981 said:
Try to disable KNOX -> HERE (Removing/Uninstalling KNOX Without Root)
Click to expand...
Click to collapse
i did it, should i try it with root? means removing all knox related apps?
no one got a solution to this??:crying:
Joku1981 said:
Try to disable KNOX -> HERE (Removing/Uninstalling KNOX Without Root)
Click to expand...
Click to collapse
removed all stuffs related to knox.. still no hope..:crying:
Look for a kernel compatible with 4.4.2 and your device model and flash it , be careful this case sensitive you may end up breaking your device if flashing the wrong kernel , use custom recovery to install .zip or Odin for .tar
Sent from dish washer
illikkalshahid said:
removed all stuffs related to knox.. still no hope..:crying:
Click to expand...
Click to collapse
- Make a backup of ur SD Internal Memory
- Install custom recovery (CWM, TWRP or Philz Touch)
- Enter recovery (Volume Up + Home Button + Power button and when u see the Samsung white letters drop the Power button)
- Wipe all (data, system, cache, dalvik cache)
- Turn off ur phone
- Go to download mode
- Flash the STOCK firmware again
- I hope this works for ya
Joku1981 said:
- Make a backup of ur SD Internal Memory
- Install custom recovery (CWM, TWRP or Philz Touch)
- Enter recovery (Volume Up + Home Button + Power button and when u see the Samsung white letters drop the Power button)
- Wipe all (data, system, cache, dalvik cache)
- Turn off ur phone
- Go to download mode
- Flash the STOCK firmware again
- I hope this works for ya
Click to expand...
Click to collapse
yeah, i did that too, flashed XXUEMJ5, thst was my stock firmware, but no solution
illikkalshahid said:
yeah, i did that too, flashed XXUEMJ5, thst was my stock firmware, but no solution
Click to expand...
Click to collapse
- Download this firmware: HERE
- Do the same of the post #18
*EDIT: If this no works... Im out of ideas. Im sorry

[Q] Buttons and bottom half of screen unresponsive.

After the update to 4.4.2 my Galaxy Note 3(unrooted), the buttons(home, power and volume not soft keys) and the bottom half of the screen are sometimes unresponsive. It starts functioning again either after a quick lock and unlock or automatically after a few seconds. Is this a bug in the new update or a problem with the digitizer? I have tried resetting the phone a couple of times. Can someone help me?
jake262 said:
After the update to 4.4.2 my Galaxy Note 3(unrooted), the buttons(home, power and volume not soft keys) and the bottom half of the screen are sometimes unresponsive. It starts functioning again either after a quick lock and unlock or automatically after a few seconds. Is this a bug in the new update or a problem with the digitizer? I have tried resetting the phone a couple of times. Can someone help me?
Click to expand...
Click to collapse
factory reset won't remove bugs.
cause u didn't have this problem in previous firmware it s not because of hardware.
so try flash compatible stock rom from another region.
if problem remains take it to official service.
:good:
x102x96x said:
factory reset won't remove bugs.
cause u didn't have this problem in previous firmware it s not because of hardware.
so try flash compatible stock rom from another region.
if problem remains take it to official service.
:good:
Click to expand...
Click to collapse
It was an official update so short of rooting it and flashing a new firmware i don't see any other options.
jake262 said:
It was an official update so short of rooting it and flashing a new firmware i don't see any other options.
Click to expand...
Click to collapse
rooting is not necessary for flashing stock rom.
I'm having the same problems. Screen locks up often when I'm browsing in Chrome. For Gods sake this has 3gb of RAM!!!!!
Sent from my Nexus 7 using Tapatalk
x102x96x said:
factory reset won't remove bugs.
cause u didn't have this problem in previous firmware it s not because of hardware.
so try flash compatible stock rom from another region.
if problem remains take it to official service.
:good:
Click to expand...
Click to collapse
ok so i flashed a stock kitkat firnware. the problem is still there.
jake262 said:
ok so i flashed a stock kitkat firnware. the problem is still there.
Click to expand...
Click to collapse
flashed original rom via odin 3.09. Them hard reset. I have the same problem with screen. Is software problem.
Sorry for my bad English.
jake262 said:
After the update to 4.4.2 my Galaxy Note 3(unrooted), the buttons(home, power and volume not soft keys) and the bottom half of the screen are sometimes unresponsive. It starts functioning again either after a quick lock and unlock or automatically after a few seconds. Is this a bug in the new update or a problem with the digitizer? I have tried resetting the phone a couple of times. Can someone help me?
Click to expand...
Click to collapse
While phone works just pull out the battery and also don't use cover. I think its just about samsungs politics. ..
Sorry for my English
Same issue
jake262 said:
After the update to 4.4.2 my Galaxy Note 3(unrooted), the buttons(home, power and volume not soft keys) and the bottom half of the screen are sometimes unresponsive. It starts functioning again either after a quick lock and unlock or automatically after a few seconds. Is this a bug in the new update or a problem with the digitizer? I have tried resetting the phone a couple of times. Can someone help me?
Click to expand...
Click to collapse
I also have the exact same problem... I already did the factory reset but no luck. I increased the sensitivity but still happens...Can anyone help us? or it is caused by the recent upgrade of OS to kitkat version... Thanks.
GOOD NEWS!
I have been having this issue as well. Lots of research on the net has provided me with no real solutions. I think there is something missing in this update. I do not know what it is im not that smart but something is wrong across the board.
I have done a master reset back to factory and within minutes of the set up it started lagging/ not responding again. Figured i would give it a few days and well nothing changed so I contacted T-mobile and spoke with Tech Support located in Texas and he concluded that it is an SD card. He says that the SD card was on the phone prior to the update and is causing the issue since its old. WTF! I told him that the processor, ram, HDD, CPU are all considered old now. Personally I think its a stupid response.
I am going to give this a shot anyways. NO SD card no pictures no music.... Already within 15 minutes of no SD card issues are still there. I am really starting to hate this phone because of this update. Hoping to get a replacement (new) with 4.3 still on it. NO UPDATE for me till i know this and several issues are fixed.
I know i could root but i dont feel i should have to to fix any issues.
Has anyone else found a solution or heard of one yet?
Just try this , go to setting / general / power save , swith it on.
Then wait a moment before you try your phone again.
my wife phone got this issue because of over heating.
after switching the power save , the issue is gone.
update... contacted Tmobile within the last hour and apparently this rep said this is a known issue. She contacted Samsung and Google (could be blowing smoke up you know what) but she came back and said they are very aware of the issues and are vigorously working on a fix and your informations will be one of the first ones to get it. She was saying 4.4 (kitkat) screwed up a lot of Samsung devices. BTW she was also having the same problems. All replacement phones will come with 4.4 so exchanging is out of the question.
Regarding the power saving thing ill give it a shot. It was on before the master reset. Noticed it was off when i went in. On now so ill try then.

[Q] Problems with screen and Back, home, menu and something else!!!

Hi guys!
I've just bought a Note3 n9005 in Singapore, starting with ANdroid 4.4.2
At first it worked very well. But after some times I restart, an error appeared immediately after the phone is on "Unfortunately...process phone.android.com has stoppped". I choosed "OK" and it wont come again if I dont restart my phone,
But it's not only all my problems. In fact I had used a fake S-view although it doesnt work with kitkat (It's a gift from Phone store, It was only used to protect the phone like a flip-cover). And a new problem appear: sometimes my phone is in LAG Touchscreen does not work, I try to drag the Notification bar down, I can do it, and then the screen displays the "notification infomation", touching is unresponsive. Home button and 2 touch buttons Back+menu does not work too. It is just solved by turn off the screen using Power button, and turn on it again.
Can someone tell me the reason about my problems? And how to fix them?
Thank you!
P/s:I'm sorry this is my first post so it can contains errors. Tell me please
Please help meeeee
Have you verified that ur phone is genuine.If yes try doing a factory reset or reflash stock 4.4.2 from odin
Sent from my SM-N900 using XDA Premium 4 mobile app
hhealso included
shine.vietnam said:
Hi guys!
I've just bought a Note3 n9005 in Singapore, starting with ANdroid 4.4.2
At first it worked very well. But after some times I restart, an error appeared immediately after the phone is on "Unfortunately...process phone.android.com has stoppped". I choosed "OK" and it wont come again if I dont restart my phone,
But it's not only all my problems. In fact I had used a fake S-view although it doesnt work with kitkat (It's a gift from Phone store, It was only used to protect the phone like a flip-cover). And a new problem appear: sometimes my phone is in LAG Touchscreen does not work, I try to drag the Notification bar down, I can do it, and then the screen displays the "notification infomation", touching is unresponsive. Home button and 2 touch buttons Back+menu does not work too. It is just solved by turn off the screen using Power button, and turn on it again.
Can someone tell me the reason about my problems? And how to fix them?
Thank you!
P/s:I'm sorry this is my first post so it can contains errors. Tell me please
Click to expand...
Click to collapse
What did you do exactly? did you root your phone and try to delete some stuff? use touchscreen test for your touchscreen to see
the problem,, you can find them on the play store.
What is your phone build number? last resort is just get the stock firmware and reflash it with odin3.09. search it over the forum.
RISHI RAJ said:
Have you verified that ur phone is genuine.If yes try doing a factory reset or reflash stock 4.4.2 from odin
Sent from my SM-N900 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I've verified, it's genuine bro I'm going to hard reset tonight cause I left it home :/
zonicz said:
What did you do exactly? did you root your phone and try to delete some stuff? use touchscreen test for your touchscreen to seethe problem,, you can find them on the play store.
What is your phone build number? last resort is just get the stock firmware and reflash it with odin3.09. search it over the forum.
Click to expand...
Click to collapse
its build number is KOT49H.N9005XXUENA6. I've not rooted it yet, It is running on stock rom 4.4.2 of Samsung.
shine.vietnam said:
I've verified, it's genuine bro I'm going to hard reset tonight cause I left it home :/
its build number is KOT49H.N9005XXUENA6. I've not rooted it yet, It is running on stock rom 4.4.2 of Samsung.
Click to expand...
Click to collapse
Yes, do factory reset first. Backup everything from kies since your device is not rooted. will see from there.
zonicz said:
Yes, do factory reset first. Backup everything from kies since your device is not rooted. will see from there.
Click to expand...
Click to collapse
This ^^
------------------------
If that doesn't fix it, you may have touchscreen issues. Some Note's are affected by this and need replaced.

[Q] Help please

Hello. I have Galaxy S4 i9505. I was with my original software kitkat 4.4.2 before 10 days i receive update from 16MB and after install him my phone start crashing and bugging... After that i change my firmware with other stocks and 2 not stock but same bugs. My brightness is bugged . I can`t use auto adjust because i have only 2-3 points that`s are ok, all others are very dark or extra bright . Here is attached pictures of my phone brightness.
VLaDi-G said:
Hello. I have Galaxy S4 i9505. I was with my original software kitkat 4.4.2 before 10 days i receive update from 16MB and after install him my phone start crashing and bugging... After that i change my firmware with other stocks and 2 not stock but same bugs. My brightness is bugged . I can`t use auto adjust because i have only 2-3 points that`s are ok, all others are very dark or extra bright . Here is attached pictures of my phone brightness.
Click to expand...
Click to collapse
Try with this method:
Go to recovery by holding volume up+home button+power and after this select wipe data and cache... MAYBE THIS METHOD WILL HELP YOU...
If anything not work go to a SAMSUNG service and say your problem...
Backup the stuff you want to keep and try a factory reset.
I already try both several times. When I go on recovery mode it's same extra bright....
VLaDi-G said:
I already try both several times. When I go on recovery mode it's same extra bright....
Click to expand...
Click to collapse
So this look like HW problem. Use your warranty
verny94 said:
So this look like HW problem. Use your warranty
Click to expand...
Click to collapse
I don't have warranty... Already expired...
I don't think that's from hw because when i press start button at firs screen is normal and when boot android system video go crazy...

Flooded with bugs :(

Hey folks.
My samsung galaxy s4 i9505 with android 4.4.2 and i have rooted it few times and got back to stock.
The problems i am facing are
1. i lock the screen and then tryna turn back on but it never turns back on i have to continuously press the home screen in order to activate samsung s voice which in turn helps me to switch on the screen back. It takes almost a min or so to turn back on.
2.Its geting tooooooooooo slow omg i never expected this to happen.
3.The camera app sucks to the core the "processing" takes almost few seconds to take a pick.
Please help me how do i get rid of these.
I dont know if i can switch the rom to pure android lollipop if thats possible please do guide me to how can i do that.
or please guide me some rom which is prety fast and almost close to pure android which has all the apps installed which are required.
Try a factory reset first.
Lennyz1988 said:
Try a factory reset first.
Click to expand...
Click to collapse
I know that would temporarily fix my problem but i want that to be fixed permanently brother.
What makes you think its a temporary fix?
DSA said:
What makes you think its a temporary fix?
Click to expand...
Click to collapse
I have tried it sir.
Then you are doing something wrong
Setting the phone to the condition you bought it in is not a temporary fix
Did you make modification when you were rooted? That could explain why a factory reset doesn't work. If so, flash a 4.4.2 stock rom.

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